This bug is missing log files that will aid in diagnosing the problem.
While running an Ubuntu kernel (not a mainline or third-party kernel)
please enter the following command in a terminal window:
apport-collect 1816429
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.
** Changed in: linux (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1816429
Title:
[bytcr-rt5651 - bytcr-rt5651, playback] Pulseaudio fails to detect
card
Status in linux package in Ubuntu:
Incomplete
Bug description:
I'm having a sound problem
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: pulseaudio 1:8.0-0ubuntu3.10
ProcVersionSignature: Ubuntu 4.15.0-45.48~16.04.1-generic 4.15.18
Uname: Linux 4.15.0-45-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.18
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: erkan 2121 F.... pulseaudio
CurrentDesktop: Unity
Date: Mon Feb 18 16:48:58 2019
InstallationDate: Installed on 2019-02-18 (0 days ago)
InstallationMedia: Ubuntu 16.04.5 LTS "Xenial Xerus" - Release amd64
(20180731)
SourcePackage: pulseaudio
Symptom: audio
Symptom_Card: bytcr-rt5651 - bytcr-rt5651
Title: [bytcr-rt5651 - bytcr-rt5651, playback] Pulseaudio fails to detect card
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/06/2017
dmi.bios.version: LC-BI-14-Y116CR210-424-B
dmi.board.asset.tag: Default string
dmi.board.name: Cherry Trail CR
dmi.board.vendor: AMI Corporation
dmi.board.version: Default string
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 10
dmi.chassis.version: Default string
dmi.modalias:
dmi:bvn:bvrLC-BI-14-Y116CR210-424-B:bd12/06/2017:svnI-LifeDigitalTechnologiesLLC:pnZEDAIRTES:pvrDefaultstring:rvnAMICorporation:rnCherryTrailCR:rvrDefaultstring:cvn:ct10:cvrDefaultstring:
dmi.product.family: Default string
dmi.product.name: ZED AIR TES
dmi.product.version: Default string
dmi.sys.vendor: I-Life Digital Technologies LLC
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