apport information

** Attachment added: "BootDmesg.txt"
   
https://bugs.launchpad.net/bugs/1820371/+attachment/5247181/+files/BootDmesg.txt

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https://bugs.launchpad.net/bugs/1820371

Title:
  PCI/internal sound card not detected

Status in linux package in Ubuntu:
  Incomplete

Bug description:
   no sound in dell inspirion soundcard unknown

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.13.0-166.216-generic 3.13.11-ckt39
  Uname: Linux 3.13.0-166-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.29
  Architecture: amd64
  AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', 
'/dev/snd/timer'] failed with exit code 1:
  CurrentDesktop: Unity
  Date: Sat Mar 16 06:55:24 2019
  DistributionChannelDescriptor:
   # This is a distribution channel descriptor
   # For more information see 
http://wiki.ubuntu.com/DistributionChannelDescriptor
   canonical-oem-somerville-trusty-amd64-20140620-0
  InstallationDate: Installed on 2019-03-15 (1 days ago)
  InstallationMedia: Ubuntu 14.04 "Trusty" - Build amd64 LIVE Binary 
20140620-04:25
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Title: PCI/internal sound card not detected
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/05/2014
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A00
  dmi.board.name: 04XH5N
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: Not Specified
  dmi.modalias: 
dmi:bvnDellInc.:bvrA00:bd12/05/2014:svnDellInc.:pnInspiron3551:pvrA00:rvnDellInc.:rn04XH5N:rvrA00:cvnDellInc.:ct8:cvrNotSpecified:
  dmi.product.name: Inspiron 3551
  dmi.product.version: A00
  dmi.sys.vendor: Dell Inc.
  --- 
  ApportVersion: 2.14.1-0ubuntu3.29
  Architecture: amd64
  AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', 
'/dev/snd/timer'] failed with exit code 1:
  CurrentDesktop: Unity
  DistributionChannelDescriptor:
   # This is a distribution channel descriptor
   # For more information see 
http://wiki.ubuntu.com/DistributionChannelDescriptor
   canonical-oem-somerville-trusty-amd64-20140620-0
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=798b4a3a-8afa-4527-ada8-2538fc712f3e
  InstallationDate: Installed on 2019-03-15 (3 days ago)
  InstallationMedia: Ubuntu 14.04 "Trusty" - Build amd64 LIVE Binary 
20140620-04:25
  MachineType: Dell Inc. Inspiron 3551
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-167-generic 
root=UUID=a3fd2b91-69cd-47e9-a167-818ec7ea3d7d ro quiet splash radeon.modeset=0 
nouveau.modeset=0 video.use_native_backlight=1 vt.handoff=7
  ProcVersionSignature: Ubuntu 3.13.0-167.217-generic 3.13.11-ckt39
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-167-generic N/A
   linux-backports-modules-3.13.0-167-generic  N/A
   linux-firmware                              1.127.24
  StagingDrivers: rts5139
  Tags:  trusty staging
  Uname: Linux 3.13.0-167-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 12/05/2014
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A00
  dmi.board.name: 04XH5N
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: Not Specified
  dmi.modalias: 
dmi:bvnDellInc.:bvrA00:bd12/05/2014:svnDellInc.:pnInspiron3551:pvrA00:rvnDellInc.:rn04XH5N:rvrA00:cvnDellInc.:ct8:cvrNotSpecified:
  dmi.product.name: Inspiron 3551
  dmi.product.version: A00
  dmi.sys.vendor: Dell Inc.

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