[Kernel-packages] [Bug 1821936] Re: No sound output on Zen AIO 27 Z272SD_Z272SD

2019-04-02 Thread Derek Gordon 
Command ran to add it again and run dmesg so it shows.  That does not
help.  See attached dmesg.

** Attachment added: "dmesg"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1821936/+attachment/5252245/+files/dmesg

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1821936

Title:
  No sound output on Zen AIO 27 Z272SD_Z272SD

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I find this to be an issue with current LTS 18.04's latest 4.19
  kernel.  I tested this on mainline 4.20 and 5.0 kernels as well.

  No audio because ALC274 not properly loaded for use, so no audio
  output.  A related card had a similar bug, which was fixed, and may be
  of use in resolving this one:
  https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485

  
  # cat /proc/asound/card0/codec* | grep Codec
  Codec: Realtek ALC274
  Codec: Intel Kabylake HDMI

  # cat /proc/asound/card0/pcm0c/info
  card: 0
  device: 0
  subdevice: 0
  stream: CAPTURE
  id: ALC274 Analog
  name: ALC274 Analog
  subname: subdevice #0
  class: 0
  subclass: 0
  subdevices_count: 1
  subdevices_avail: 0

  aplay -l
   List of PLAYBACK Hardware Devices 
  card 0: PCH [HDA Intel PCH], device 0: ALC274 Analog [ALC274 Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
  card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0]
Subdevices: 1/1
Subdevice #0: subdevice #0
  card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1]
Subdevices: 1/1
Subdevice #0: subdevice #0
  card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2]
Subdevices: 1/1
Subdevice #0: subdevice #0
  card 0: PCH [HDA Intel PCH], device 9: HDMI 3 [HDMI 3]
Subdevices: 1/1
Subdevice #0: subdevice #0
  card 0: PCH [HDA Intel PCH], device 10: HDMI 4 [HDMI 4]
Subdevices: 1/1
Subdevice #0: subdevice #0

  d# hwinfo --sound
  21: PCI 1f.3: 0403 Audio device 
[Created at pci.378]
Unique ID: nS1_.WnojYJLVCm0
SysFS ID: /devices/pci:00/:00:1f.3
SysFS BusID: :00:1f.3
Hardware Class: sound
Model: "Intel Audio device"
Vendor: pci 0x8086 "Intel Corporation"
Device: pci 0xa348 
SubVendor: pci 0x1043 "ASUSTeK Computer Inc."
SubDevice: pci 0x31d0 
Revision: 0x10
Driver: "snd_hda_intel"
Driver Modules: "snd_hda_intel"
Memory Range: 0xdd398000-0xdd39bfff (rw,non-prefetchable)
Memory Range: 0xdd10-0xdd1f (rw,non-prefetchable)
IRQ: 145 (663 events)
Module Alias: "pci:v8086dA348sv1043sd31D0bc04sc03i80"
Driver Info #0:
  Driver Status: snd_hda_intel is active
  Driver Activation Cmd: "modprobe snd_hda_intel"
Config Status: cfg=new, avail=yes, need=no, active=unknown
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.6
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  gdm1903 F pulseaudio
derek  2464 F pulseaudio
  DistroRelease: Ubuntu 18.04
  InstallationDate: Installed on 2019-03-23 (5 days ago)
  InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 
(20190210)
  MachineType: ASUSTeK COMPUTER INC. Zen AIO 27 Z272SD_Z272SD
  NonfreeKernelModules: nvidia_modeset nvidia
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-16-generic 
root=UUID=a3d569a1-6262-4609-b2f5-199dbabf57cb ro quiet splash
  ProcVersionSignature: Ubuntu 4.18.0-16.17~18.04.1-generic 4.18.20
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-4.18.0-16-generic N/A
   linux-backports-modules-4.18.0-16-generic  N/A
   linux-firmware 1.173.3
  Tags:  bionic
  Uname: Linux 4.18.0-16-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  _MarkForUpload: True
  dmi.bios.date: 09/26/2018
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: Z272SD.300
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: Z272SD
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 13
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrZ272SD.300:bd09/26/2018:svnASUSTeKCOMPUTERINC.:pnZenAIO27Z272SD_Z272SD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnZ272SD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct13:cvr1.0:
  dmi.product.family: Zen AIO
  dmi.product.name: Zen AIO 27 Z272SD_Z272SD
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.
  --- 
  ProblemType: Bug
  ApportVersion:

[Kernel-packages] [Bug 1821936] Re: No sound output on Zen AIO 27 Z272SD_Z272SD

2019-04-01 Thread Kai-Heng Feng 
The module parameter isn't applied.

Pleas runt this as root:
echo 'options snd_hda_intel model=alc256-asus-aio' > 
/etc/modprobe.d/lp1821936.conf

And reboot.

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1821936

Title:
  No sound output on Zen AIO 27 Z272SD_Z272SD

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I find this to be an issue with current LTS 18.04's latest 4.19
  kernel.  I tested this on mainline 4.20 and 5.0 kernels as well.

  No audio because ALC274 not properly loaded for use, so no audio
  output.  A related card had a similar bug, which was fixed, and may be
  of use in resolving this one:
  https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485

  
  # cat /proc/asound/card0/codec* | grep Codec
  Codec: Realtek ALC274
  Codec: Intel Kabylake HDMI

  # cat /proc/asound/card0/pcm0c/info
  card: 0
  device: 0
  subdevice: 0
  stream: CAPTURE
  id: ALC274 Analog
  name: ALC274 Analog
  subname: subdevice #0
  class: 0
  subclass: 0
  subdevices_count: 1
  subdevices_avail: 0

  aplay -l
   List of PLAYBACK Hardware Devices 
  card 0: PCH [HDA Intel PCH], device 0: ALC274 Analog [ALC274 Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
  card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0]
Subdevices: 1/1
Subdevice #0: subdevice #0
  card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1]
Subdevices: 1/1
Subdevice #0: subdevice #0
  card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2]
Subdevices: 1/1
Subdevice #0: subdevice #0
  card 0: PCH [HDA Intel PCH], device 9: HDMI 3 [HDMI 3]
Subdevices: 1/1
Subdevice #0: subdevice #0
  card 0: PCH [HDA Intel PCH], device 10: HDMI 4 [HDMI 4]
Subdevices: 1/1
Subdevice #0: subdevice #0

  d# hwinfo --sound
  21: PCI 1f.3: 0403 Audio device 
[Created at pci.378]
Unique ID: nS1_.WnojYJLVCm0
SysFS ID: /devices/pci:00/:00:1f.3
SysFS BusID: :00:1f.3
Hardware Class: sound
Model: "Intel Audio device"
Vendor: pci 0x8086 "Intel Corporation"
Device: pci 0xa348 
SubVendor: pci 0x1043 "ASUSTeK Computer Inc."
SubDevice: pci 0x31d0 
Revision: 0x10
Driver: "snd_hda_intel"
Driver Modules: "snd_hda_intel"
Memory Range: 0xdd398000-0xdd39bfff (rw,non-prefetchable)
Memory Range: 0xdd10-0xdd1f (rw,non-prefetchable)
IRQ: 145 (663 events)
Module Alias: "pci:v8086dA348sv1043sd31D0bc04sc03i80"
Driver Info #0:
  Driver Status: snd_hda_intel is active
  Driver Activation Cmd: "modprobe snd_hda_intel"
Config Status: cfg=new, avail=yes, need=no, active=unknown
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.6
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  gdm1903 F pulseaudio
derek  2464 F pulseaudio
  DistroRelease: Ubuntu 18.04
  InstallationDate: Installed on 2019-03-23 (5 days ago)
  InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 
(20190210)
  MachineType: ASUSTeK COMPUTER INC. Zen AIO 27 Z272SD_Z272SD
  NonfreeKernelModules: nvidia_modeset nvidia
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-16-generic 
root=UUID=a3d569a1-6262-4609-b2f5-199dbabf57cb ro quiet splash
  ProcVersionSignature: Ubuntu 4.18.0-16.17~18.04.1-generic 4.18.20
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-4.18.0-16-generic N/A
   linux-backports-modules-4.18.0-16-generic  N/A
   linux-firmware 1.173.3
  Tags:  bionic
  Uname: Linux 4.18.0-16-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  _MarkForUpload: True
  dmi.bios.date: 09/26/2018
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: Z272SD.300
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: Z272SD
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 13
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrZ272SD.300:bd09/26/2018:svnASUSTeKCOMPUTERINC.:pnZenAIO27Z272SD_Z272SD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnZ272SD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct13:cvr1.0:
  dmi.product.family: Zen AIO
  dmi.product.name: Zen AIO 27 Z272SD_Z272SD
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.6
  Architecture: amd64
  DistroRelease: Ubuntu

[Kernel-packages] [Bug 1821936] Re: No sound output on Zen AIO 27 Z272SD_Z272SD

2019-04-01 Thread Derek Gordon 
dmesg

** Attachment added: "dmesg"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1821936/+attachment/5251776/+files/dmesg

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1821936

Title:
  No sound output on Zen AIO 27 Z272SD_Z272SD

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I find this to be an issue with current LTS 18.04's latest 4.19
  kernel.  I tested this on mainline 4.20 and 5.0 kernels as well.

  No audio because ALC274 not properly loaded for use, so no audio
  output.  A related card had a similar bug, which was fixed, and may be
  of use in resolving this one:
  https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485

  
  # cat /proc/asound/card0/codec* | grep Codec
  Codec: Realtek ALC274
  Codec: Intel Kabylake HDMI

  # cat /proc/asound/card0/pcm0c/info
  card: 0
  device: 0
  subdevice: 0
  stream: CAPTURE
  id: ALC274 Analog
  name: ALC274 Analog
  subname: subdevice #0
  class: 0
  subclass: 0
  subdevices_count: 1
  subdevices_avail: 0

  aplay -l
   List of PLAYBACK Hardware Devices 
  card 0: PCH [HDA Intel PCH], device 0: ALC274 Analog [ALC274 Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
  card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0]
Subdevices: 1/1
Subdevice #0: subdevice #0
  card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1]
Subdevices: 1/1
Subdevice #0: subdevice #0
  card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2]
Subdevices: 1/1
Subdevice #0: subdevice #0
  card 0: PCH [HDA Intel PCH], device 9: HDMI 3 [HDMI 3]
Subdevices: 1/1
Subdevice #0: subdevice #0
  card 0: PCH [HDA Intel PCH], device 10: HDMI 4 [HDMI 4]
Subdevices: 1/1
Subdevice #0: subdevice #0

  d# hwinfo --sound
  21: PCI 1f.3: 0403 Audio device 
[Created at pci.378]
Unique ID: nS1_.WnojYJLVCm0
SysFS ID: /devices/pci:00/:00:1f.3
SysFS BusID: :00:1f.3
Hardware Class: sound
Model: "Intel Audio device"
Vendor: pci 0x8086 "Intel Corporation"
Device: pci 0xa348 
SubVendor: pci 0x1043 "ASUSTeK Computer Inc."
SubDevice: pci 0x31d0 
Revision: 0x10
Driver: "snd_hda_intel"
Driver Modules: "snd_hda_intel"
Memory Range: 0xdd398000-0xdd39bfff (rw,non-prefetchable)
Memory Range: 0xdd10-0xdd1f (rw,non-prefetchable)
IRQ: 145 (663 events)
Module Alias: "pci:v8086dA348sv1043sd31D0bc04sc03i80"
Driver Info #0:
  Driver Status: snd_hda_intel is active
  Driver Activation Cmd: "modprobe snd_hda_intel"
Config Status: cfg=new, avail=yes, need=no, active=unknown
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.6
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  gdm1903 F pulseaudio
derek  2464 F pulseaudio
  DistroRelease: Ubuntu 18.04
  InstallationDate: Installed on 2019-03-23 (5 days ago)
  InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 
(20190210)
  MachineType: ASUSTeK COMPUTER INC. Zen AIO 27 Z272SD_Z272SD
  NonfreeKernelModules: nvidia_modeset nvidia
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-16-generic 
root=UUID=a3d569a1-6262-4609-b2f5-199dbabf57cb ro quiet splash
  ProcVersionSignature: Ubuntu 4.18.0-16.17~18.04.1-generic 4.18.20
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-4.18.0-16-generic N/A
   linux-backports-modules-4.18.0-16-generic  N/A
   linux-firmware 1.173.3
  Tags:  bionic
  Uname: Linux 4.18.0-16-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  _MarkForUpload: True
  dmi.bios.date: 09/26/2018
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: Z272SD.300
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: Z272SD
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 13
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrZ272SD.300:bd09/26/2018:svnASUSTeKCOMPUTERINC.:pnZenAIO27Z272SD_Z272SD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnZ272SD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct13:cvr1.0:
  dmi.product.family: Zen AIO
  dmi.product.name: Zen AIO 27 Z272SD_Z272SD
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.6
  Architecture: amd64
  DistroRelease: Ubuntu 18.04
  InstallationDate:

[Kernel-packages] [Bug 1821936] Re: No sound output on Zen AIO 27 Z272SD_Z272SD

2019-03-31 Thread Kai-Heng Feng 
Please attach dmesg, thanks!

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1821936

Title:
  No sound output on Zen AIO 27 Z272SD_Z272SD

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I find this to be an issue with current LTS 18.04's latest 4.19
  kernel.  I tested this on mainline 4.20 and 5.0 kernels as well.

  No audio because ALC274 not properly loaded for use, so no audio
  output.  A related card had a similar bug, which was fixed, and may be
  of use in resolving this one:
  https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485

  
  # cat /proc/asound/card0/codec* | grep Codec
  Codec: Realtek ALC274
  Codec: Intel Kabylake HDMI

  # cat /proc/asound/card0/pcm0c/info
  card: 0
  device: 0
  subdevice: 0
  stream: CAPTURE
  id: ALC274 Analog
  name: ALC274 Analog
  subname: subdevice #0
  class: 0
  subclass: 0
  subdevices_count: 1
  subdevices_avail: 0

  aplay -l
   List of PLAYBACK Hardware Devices 
  card 0: PCH [HDA Intel PCH], device 0: ALC274 Analog [ALC274 Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
  card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0]
Subdevices: 1/1
Subdevice #0: subdevice #0
  card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1]
Subdevices: 1/1
Subdevice #0: subdevice #0
  card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2]
Subdevices: 1/1
Subdevice #0: subdevice #0
  card 0: PCH [HDA Intel PCH], device 9: HDMI 3 [HDMI 3]
Subdevices: 1/1
Subdevice #0: subdevice #0
  card 0: PCH [HDA Intel PCH], device 10: HDMI 4 [HDMI 4]
Subdevices: 1/1
Subdevice #0: subdevice #0

  d# hwinfo --sound
  21: PCI 1f.3: 0403 Audio device 
[Created at pci.378]
Unique ID: nS1_.WnojYJLVCm0
SysFS ID: /devices/pci:00/:00:1f.3
SysFS BusID: :00:1f.3
Hardware Class: sound
Model: "Intel Audio device"
Vendor: pci 0x8086 "Intel Corporation"
Device: pci 0xa348 
SubVendor: pci 0x1043 "ASUSTeK Computer Inc."
SubDevice: pci 0x31d0 
Revision: 0x10
Driver: "snd_hda_intel"
Driver Modules: "snd_hda_intel"
Memory Range: 0xdd398000-0xdd39bfff (rw,non-prefetchable)
Memory Range: 0xdd10-0xdd1f (rw,non-prefetchable)
IRQ: 145 (663 events)
Module Alias: "pci:v8086dA348sv1043sd31D0bc04sc03i80"
Driver Info #0:
  Driver Status: snd_hda_intel is active
  Driver Activation Cmd: "modprobe snd_hda_intel"
Config Status: cfg=new, avail=yes, need=no, active=unknown
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.6
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  gdm1903 F pulseaudio
derek  2464 F pulseaudio
  DistroRelease: Ubuntu 18.04
  InstallationDate: Installed on 2019-03-23 (5 days ago)
  InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 
(20190210)
  MachineType: ASUSTeK COMPUTER INC. Zen AIO 27 Z272SD_Z272SD
  NonfreeKernelModules: nvidia_modeset nvidia
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-16-generic 
root=UUID=a3d569a1-6262-4609-b2f5-199dbabf57cb ro quiet splash
  ProcVersionSignature: Ubuntu 4.18.0-16.17~18.04.1-generic 4.18.20
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-4.18.0-16-generic N/A
   linux-backports-modules-4.18.0-16-generic  N/A
   linux-firmware 1.173.3
  Tags:  bionic
  Uname: Linux 4.18.0-16-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  _MarkForUpload: True
  dmi.bios.date: 09/26/2018
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: Z272SD.300
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: Z272SD
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 13
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrZ272SD.300:bd09/26/2018:svnASUSTeKCOMPUTERINC.:pnZenAIO27Z272SD_Z272SD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnZ272SD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct13:cvr1.0:
  dmi.product.family: Zen AIO
  dmi.product.name: Zen AIO 27 Z272SD_Z272SD
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.6
  Architecture: amd64
  DistroRelease: Ubuntu 18.04
  InstallationDate: Installed on 2019-03-23 (6 days ago)
  InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64

[Kernel-packages] [Bug 1821936] Re: No sound output on Zen AIO 27 Z272SD_Z272SD

2019-03-30 Thread Derek Gordon 
That did not help.

I ran apport-collect again for this ticket after booting mainline
5.1-rc2 and testing with the alsa flag added.

I will now remove the flag and reboot to try without the flag using this
mainline and will do the same.

** Description changed:

  I find this to be an issue with current LTS 18.04's latest 4.19 kernel.
  I tested this on mainline 4.20 and 5.0 kernels as well.
  
  No audio because ALC274 not properly loaded for use, so no audio output.
  A related card had a similar bug, which was fixed, and may be of use in
  resolving this one: https://bugs.launchpad.net/ubuntu/+source/alsa-
  driver/+bug/1784485
  
  
  # cat /proc/asound/card0/codec* | grep Codec
  Codec: Realtek ALC274
  Codec: Intel Kabylake HDMI
  
  # cat /proc/asound/card0/pcm0c/info
  card: 0
  device: 0
  subdevice: 0
  stream: CAPTURE
  id: ALC274 Analog
  name: ALC274 Analog
  subname: subdevice #0
  class: 0
  subclass: 0
  subdevices_count: 1
  subdevices_avail: 0
  
  aplay -l
   List of PLAYBACK Hardware Devices 
  card 0: PCH [HDA Intel PCH], device 0: ALC274 Analog [ALC274 Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
  card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0]
Subdevices: 1/1
Subdevice #0: subdevice #0
  card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1]
Subdevices: 1/1
Subdevice #0: subdevice #0
  card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2]
Subdevices: 1/1
Subdevice #0: subdevice #0
  card 0: PCH [HDA Intel PCH], device 9: HDMI 3 [HDMI 3]
Subdevices: 1/1
Subdevice #0: subdevice #0
  card 0: PCH [HDA Intel PCH], device 10: HDMI 4 [HDMI 4]
Subdevices: 1/1
Subdevice #0: subdevice #0
  
  d# hwinfo --sound
  21: PCI 1f.3: 0403 Audio device 
[Created at pci.378]
Unique ID: nS1_.WnojYJLVCm0
SysFS ID: /devices/pci:00/:00:1f.3
SysFS BusID: :00:1f.3
Hardware Class: sound
Model: "Intel Audio device"
Vendor: pci 0x8086 "Intel Corporation"
Device: pci 0xa348 
SubVendor: pci 0x1043 "ASUSTeK Computer Inc."
SubDevice: pci 0x31d0 
Revision: 0x10
Driver: "snd_hda_intel"
Driver Modules: "snd_hda_intel"
Memory Range: 0xdd398000-0xdd39bfff (rw,non-prefetchable)
Memory Range: 0xdd10-0xdd1f (rw,non-prefetchable)
IRQ: 145 (663 events)
Module Alias: "pci:v8086dA348sv1043sd31D0bc04sc03i80"
Driver Info #0:
  Driver Status: snd_hda_intel is active
  Driver Activation Cmd: "modprobe snd_hda_intel"
Config Status: cfg=new, avail=yes, need=no, active=unknown
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.6
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  gdm1903 F pulseaudio
derek  2464 F pulseaudio
  DistroRelease: Ubuntu 18.04
  InstallationDate: Installed on 2019-03-23 (5 days ago)
  InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 
(20190210)
  MachineType: ASUSTeK COMPUTER INC. Zen AIO 27 Z272SD_Z272SD
  NonfreeKernelModules: nvidia_modeset nvidia
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-16-generic 
root=UUID=a3d569a1-6262-4609-b2f5-199dbabf57cb ro quiet splash
  ProcVersionSignature: Ubuntu 4.18.0-16.17~18.04.1-generic 4.18.20
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-4.18.0-16-generic N/A
   linux-backports-modules-4.18.0-16-generic  N/A
   linux-firmware 1.173.3
  Tags:  bionic
  Uname: Linux 4.18.0-16-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  _MarkForUpload: True
  dmi.bios.date: 09/26/2018
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: Z272SD.300
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: Z272SD
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 13
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrZ272SD.300:bd09/26/2018:svnASUSTeKCOMPUTERINC.:pnZenAIO27Z272SD_Z272SD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnZ272SD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct13:cvr1.0:
  dmi.product.family: Zen AIO
  dmi.product.name: Zen AIO 27 Z272SD_Z272SD
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.6
  Architecture: amd64
  DistroRelease: Ubuntu 18.04
  InstallationDate: Installed on 2019-03-23 (6 days ago)
  InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 
(20190210)
  Package: linux (not

[Kernel-packages] [Bug 1821936] Re: No sound output on Zen AIO 27 Z272SD_Z272SD

2019-03-30 Thread Derek Gordon 
Same result - no sound.  apport-collect just ran again at 09:18 local
for logs.

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1821936

Title:
  No sound output on Zen AIO 27 Z272SD_Z272SD

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I find this to be an issue with current LTS 18.04's latest 4.19
  kernel.  I tested this on mainline 4.20 and 5.0 kernels as well.

  No audio because ALC274 not properly loaded for use, so no audio
  output.  A related card had a similar bug, which was fixed, and may be
  of use in resolving this one:
  https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485

  
  # cat /proc/asound/card0/codec* | grep Codec
  Codec: Realtek ALC274
  Codec: Intel Kabylake HDMI

  # cat /proc/asound/card0/pcm0c/info
  card: 0
  device: 0
  subdevice: 0
  stream: CAPTURE
  id: ALC274 Analog
  name: ALC274 Analog
  subname: subdevice #0
  class: 0
  subclass: 0
  subdevices_count: 1
  subdevices_avail: 0

  aplay -l
   List of PLAYBACK Hardware Devices 
  card 0: PCH [HDA Intel PCH], device 0: ALC274 Analog [ALC274 Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
  card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0]
Subdevices: 1/1
Subdevice #0: subdevice #0
  card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1]
Subdevices: 1/1
Subdevice #0: subdevice #0
  card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2]
Subdevices: 1/1
Subdevice #0: subdevice #0
  card 0: PCH [HDA Intel PCH], device 9: HDMI 3 [HDMI 3]
Subdevices: 1/1
Subdevice #0: subdevice #0
  card 0: PCH [HDA Intel PCH], device 10: HDMI 4 [HDMI 4]
Subdevices: 1/1
Subdevice #0: subdevice #0

  d# hwinfo --sound
  21: PCI 1f.3: 0403 Audio device 
[Created at pci.378]
Unique ID: nS1_.WnojYJLVCm0
SysFS ID: /devices/pci:00/:00:1f.3
SysFS BusID: :00:1f.3
Hardware Class: sound
Model: "Intel Audio device"
Vendor: pci 0x8086 "Intel Corporation"
Device: pci 0xa348 
SubVendor: pci 0x1043 "ASUSTeK Computer Inc."
SubDevice: pci 0x31d0 
Revision: 0x10
Driver: "snd_hda_intel"
Driver Modules: "snd_hda_intel"
Memory Range: 0xdd398000-0xdd39bfff (rw,non-prefetchable)
Memory Range: 0xdd10-0xdd1f (rw,non-prefetchable)
IRQ: 145 (663 events)
Module Alias: "pci:v8086dA348sv1043sd31D0bc04sc03i80"
Driver Info #0:
  Driver Status: snd_hda_intel is active
  Driver Activation Cmd: "modprobe snd_hda_intel"
Config Status: cfg=new, avail=yes, need=no, active=unknown
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.6
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  gdm1903 F pulseaudio
derek  2464 F pulseaudio
  DistroRelease: Ubuntu 18.04
  InstallationDate: Installed on 2019-03-23 (5 days ago)
  InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 
(20190210)
  MachineType: ASUSTeK COMPUTER INC. Zen AIO 27 Z272SD_Z272SD
  NonfreeKernelModules: nvidia_modeset nvidia
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-16-generic 
root=UUID=a3d569a1-6262-4609-b2f5-199dbabf57cb ro quiet splash
  ProcVersionSignature: Ubuntu 4.18.0-16.17~18.04.1-generic 4.18.20
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-4.18.0-16-generic N/A
   linux-backports-modules-4.18.0-16-generic  N/A
   linux-firmware 1.173.3
  Tags:  bionic
  Uname: Linux 4.18.0-16-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  _MarkForUpload: True
  dmi.bios.date: 09/26/2018
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: Z272SD.300
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: Z272SD
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 13
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrZ272SD.300:bd09/26/2018:svnASUSTeKCOMPUTERINC.:pnZenAIO27Z272SD_Z272SD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnZ272SD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct13:cvr1.0:
  dmi.product.family: Zen AIO
  dmi.product.name: Zen AIO 27 Z272SD_Z272SD
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.6
  Architecture: amd64
  DistroRelease: Ubuntu 18.04
  InstallationDate: Installed on 2019-03-23 (6 days ago)
  InstallationMedia:

[Kernel-packages] [Bug 1821936] Re: No sound output on Zen AIO 27 Z272SD_Z272SD

2019-03-30 Thread Derek Gordon 
apport information

** Description changed:

  I find this to be an issue with current LTS 18.04's latest 4.19 kernel.
  I tested this on mainline 4.20 and 5.0 kernels as well.
  
  No audio because ALC274 not properly loaded for use, so no audio output.
  A related card had a similar bug, which was fixed, and may be of use in
  resolving this one: https://bugs.launchpad.net/ubuntu/+source/alsa-
  driver/+bug/1784485
  
  
  # cat /proc/asound/card0/codec* | grep Codec
  Codec: Realtek ALC274
  Codec: Intel Kabylake HDMI
  
  # cat /proc/asound/card0/pcm0c/info
  card: 0
  device: 0
  subdevice: 0
  stream: CAPTURE
  id: ALC274 Analog
  name: ALC274 Analog
  subname: subdevice #0
  class: 0
  subclass: 0
  subdevices_count: 1
  subdevices_avail: 0
  
  aplay -l
   List of PLAYBACK Hardware Devices 
  card 0: PCH [HDA Intel PCH], device 0: ALC274 Analog [ALC274 Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
  card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0]
Subdevices: 1/1
Subdevice #0: subdevice #0
  card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1]
Subdevices: 1/1
Subdevice #0: subdevice #0
  card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2]
Subdevices: 1/1
Subdevice #0: subdevice #0
  card 0: PCH [HDA Intel PCH], device 9: HDMI 3 [HDMI 3]
Subdevices: 1/1
Subdevice #0: subdevice #0
  card 0: PCH [HDA Intel PCH], device 10: HDMI 4 [HDMI 4]
Subdevices: 1/1
Subdevice #0: subdevice #0
  
  d# hwinfo --sound
  21: PCI 1f.3: 0403 Audio device 
[Created at pci.378]
Unique ID: nS1_.WnojYJLVCm0
SysFS ID: /devices/pci:00/:00:1f.3
SysFS BusID: :00:1f.3
Hardware Class: sound
Model: "Intel Audio device"
Vendor: pci 0x8086 "Intel Corporation"
Device: pci 0xa348 
SubVendor: pci 0x1043 "ASUSTeK Computer Inc."
SubDevice: pci 0x31d0 
Revision: 0x10
Driver: "snd_hda_intel"
Driver Modules: "snd_hda_intel"
Memory Range: 0xdd398000-0xdd39bfff (rw,non-prefetchable)
Memory Range: 0xdd10-0xdd1f (rw,non-prefetchable)
IRQ: 145 (663 events)
Module Alias: "pci:v8086dA348sv1043sd31D0bc04sc03i80"
Driver Info #0:
  Driver Status: snd_hda_intel is active
  Driver Activation Cmd: "modprobe snd_hda_intel"
Config Status: cfg=new, avail=yes, need=no, active=unknown
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.6
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  gdm1903 F pulseaudio
derek  2464 F pulseaudio
  DistroRelease: Ubuntu 18.04
  InstallationDate: Installed on 2019-03-23 (5 days ago)
  InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 
(20190210)
  MachineType: ASUSTeK COMPUTER INC. Zen AIO 27 Z272SD_Z272SD
  NonfreeKernelModules: nvidia_modeset nvidia
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-16-generic 
root=UUID=a3d569a1-6262-4609-b2f5-199dbabf57cb ro quiet splash
  ProcVersionSignature: Ubuntu 4.18.0-16.17~18.04.1-generic 4.18.20
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-4.18.0-16-generic N/A
   linux-backports-modules-4.18.0-16-generic  N/A
   linux-firmware 1.173.3
  Tags:  bionic
  Uname: Linux 4.18.0-16-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  _MarkForUpload: True
  dmi.bios.date: 09/26/2018
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: Z272SD.300
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: Z272SD
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 13
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrZ272SD.300:bd09/26/2018:svnASUSTeKCOMPUTERINC.:pnZenAIO27Z272SD_Z272SD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnZ272SD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct13:cvr1.0:
  dmi.product.family: Zen AIO
  dmi.product.name: Zen AIO 27 Z272SD_Z272SD
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.
+ --- 
+ ProblemType: Bug
+ ApportVersion: 2.20.9-0ubuntu7.6
+ Architecture: amd64
+ DistroRelease: Ubuntu 18.04
+ InstallationDate: Installed on 2019-03-23 (6 days ago)
+ InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 
(20190210)
+ Package: linux (not installed)
+ ProcEnviron:
+  TERM=xterm-256color
+  PATH=(custom, no user)
+  XDG_RUNTIME_DIR=
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
+ Tags:  bionic
+ Uname: Linux 5.1.0-050100rc2-generic x86_64
+ UnreportableReason: The

[Kernel-packages] [Bug 1821936] Re: No sound output on Zen AIO 27 Z272SD_Z272SD

2019-03-30 Thread Kai-Heng Feng 
Ah, that's because the model name wasn't included in kernel v4.18. Please use 
mainline kernel [1]
with the kernel parameter.

[1] https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.1-rc2/

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1821936

Title:
  No sound output on Zen AIO 27 Z272SD_Z272SD

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I find this to be an issue with current LTS 18.04's latest 4.19
  kernel.  I tested this on mainline 4.20 and 5.0 kernels as well.

  No audio because ALC274 not properly loaded for use, so no audio
  output.  A related card had a similar bug, which was fixed, and may be
  of use in resolving this one:
  https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485

  
  # cat /proc/asound/card0/codec* | grep Codec
  Codec: Realtek ALC274
  Codec: Intel Kabylake HDMI

  # cat /proc/asound/card0/pcm0c/info
  card: 0
  device: 0
  subdevice: 0
  stream: CAPTURE
  id: ALC274 Analog
  name: ALC274 Analog
  subname: subdevice #0
  class: 0
  subclass: 0
  subdevices_count: 1
  subdevices_avail: 0

  aplay -l
   List of PLAYBACK Hardware Devices 
  card 0: PCH [HDA Intel PCH], device 0: ALC274 Analog [ALC274 Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
  card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0]
Subdevices: 1/1
Subdevice #0: subdevice #0
  card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1]
Subdevices: 1/1
Subdevice #0: subdevice #0
  card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2]
Subdevices: 1/1
Subdevice #0: subdevice #0
  card 0: PCH [HDA Intel PCH], device 9: HDMI 3 [HDMI 3]
Subdevices: 1/1
Subdevice #0: subdevice #0
  card 0: PCH [HDA Intel PCH], device 10: HDMI 4 [HDMI 4]
Subdevices: 1/1
Subdevice #0: subdevice #0

  d# hwinfo --sound
  21: PCI 1f.3: 0403 Audio device 
[Created at pci.378]
Unique ID: nS1_.WnojYJLVCm0
SysFS ID: /devices/pci:00/:00:1f.3
SysFS BusID: :00:1f.3
Hardware Class: sound
Model: "Intel Audio device"
Vendor: pci 0x8086 "Intel Corporation"
Device: pci 0xa348 
SubVendor: pci 0x1043 "ASUSTeK Computer Inc."
SubDevice: pci 0x31d0 
Revision: 0x10
Driver: "snd_hda_intel"
Driver Modules: "snd_hda_intel"
Memory Range: 0xdd398000-0xdd39bfff (rw,non-prefetchable)
Memory Range: 0xdd10-0xdd1f (rw,non-prefetchable)
IRQ: 145 (663 events)
Module Alias: "pci:v8086dA348sv1043sd31D0bc04sc03i80"
Driver Info #0:
  Driver Status: snd_hda_intel is active
  Driver Activation Cmd: "modprobe snd_hda_intel"
Config Status: cfg=new, avail=yes, need=no, active=unknown
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.6
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  gdm1903 F pulseaudio
derek  2464 F pulseaudio
  DistroRelease: Ubuntu 18.04
  InstallationDate: Installed on 2019-03-23 (5 days ago)
  InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 
(20190210)
  MachineType: ASUSTeK COMPUTER INC. Zen AIO 27 Z272SD_Z272SD
  NonfreeKernelModules: nvidia_modeset nvidia
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-16-generic 
root=UUID=a3d569a1-6262-4609-b2f5-199dbabf57cb ro quiet splash
  ProcVersionSignature: Ubuntu 4.18.0-16.17~18.04.1-generic 4.18.20
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-4.18.0-16-generic N/A
   linux-backports-modules-4.18.0-16-generic  N/A
   linux-firmware 1.173.3
  Tags:  bionic
  Uname: Linux 4.18.0-16-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  _MarkForUpload: True
  dmi.bios.date: 09/26/2018
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: Z272SD.300
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: Z272SD
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 13
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrZ272SD.300:bd09/26/2018:svnASUSTeKCOMPUTERINC.:pnZenAIO27Z272SD_Z272SD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnZ272SD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct13:cvr1.0:
  dmi.product.family: Zen AIO
  dmi.product.name: Zen AIO 27 Z272SD_Z272SD
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

To manage notifications about this bug go to:

[Kernel-packages] [Bug 1821936] Re: No sound output on Zen AIO 27 Z272SD_Z272SD

2019-03-29 Thread Derek Gordon 
Added this and rebooted, did not help at all.  No sound.

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1821936

Title:
  No sound output on Zen AIO 27 Z272SD_Z272SD

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I find this to be an issue with current LTS 18.04's latest 4.19
  kernel.  I tested this on mainline 4.20 and 5.0 kernels as well.

  No audio because ALC274 not properly loaded for use, so no audio
  output.  A related card had a similar bug, which was fixed, and may be
  of use in resolving this one:
  https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485

  
  # cat /proc/asound/card0/codec* | grep Codec
  Codec: Realtek ALC274
  Codec: Intel Kabylake HDMI

  # cat /proc/asound/card0/pcm0c/info
  card: 0
  device: 0
  subdevice: 0
  stream: CAPTURE
  id: ALC274 Analog
  name: ALC274 Analog
  subname: subdevice #0
  class: 0
  subclass: 0
  subdevices_count: 1
  subdevices_avail: 0

  aplay -l
   List of PLAYBACK Hardware Devices 
  card 0: PCH [HDA Intel PCH], device 0: ALC274 Analog [ALC274 Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
  card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0]
Subdevices: 1/1
Subdevice #0: subdevice #0
  card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1]
Subdevices: 1/1
Subdevice #0: subdevice #0
  card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2]
Subdevices: 1/1
Subdevice #0: subdevice #0
  card 0: PCH [HDA Intel PCH], device 9: HDMI 3 [HDMI 3]
Subdevices: 1/1
Subdevice #0: subdevice #0
  card 0: PCH [HDA Intel PCH], device 10: HDMI 4 [HDMI 4]
Subdevices: 1/1
Subdevice #0: subdevice #0

  d# hwinfo --sound
  21: PCI 1f.3: 0403 Audio device 
[Created at pci.378]
Unique ID: nS1_.WnojYJLVCm0
SysFS ID: /devices/pci:00/:00:1f.3
SysFS BusID: :00:1f.3
Hardware Class: sound
Model: "Intel Audio device"
Vendor: pci 0x8086 "Intel Corporation"
Device: pci 0xa348 
SubVendor: pci 0x1043 "ASUSTeK Computer Inc."
SubDevice: pci 0x31d0 
Revision: 0x10
Driver: "snd_hda_intel"
Driver Modules: "snd_hda_intel"
Memory Range: 0xdd398000-0xdd39bfff (rw,non-prefetchable)
Memory Range: 0xdd10-0xdd1f (rw,non-prefetchable)
IRQ: 145 (663 events)
Module Alias: "pci:v8086dA348sv1043sd31D0bc04sc03i80"
Driver Info #0:
  Driver Status: snd_hda_intel is active
  Driver Activation Cmd: "modprobe snd_hda_intel"
Config Status: cfg=new, avail=yes, need=no, active=unknown
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.6
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  gdm1903 F pulseaudio
derek  2464 F pulseaudio
  DistroRelease: Ubuntu 18.04
  InstallationDate: Installed on 2019-03-23 (5 days ago)
  InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 
(20190210)
  MachineType: ASUSTeK COMPUTER INC. Zen AIO 27 Z272SD_Z272SD
  NonfreeKernelModules: nvidia_modeset nvidia
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-16-generic 
root=UUID=a3d569a1-6262-4609-b2f5-199dbabf57cb ro quiet splash
  ProcVersionSignature: Ubuntu 4.18.0-16.17~18.04.1-generic 4.18.20
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-4.18.0-16-generic N/A
   linux-backports-modules-4.18.0-16-generic  N/A
   linux-firmware 1.173.3
  Tags:  bionic
  Uname: Linux 4.18.0-16-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  _MarkForUpload: True
  dmi.bios.date: 09/26/2018
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: Z272SD.300
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: Z272SD
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 13
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrZ272SD.300:bd09/26/2018:svnASUSTeKCOMPUTERINC.:pnZenAIO27Z272SD_Z272SD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnZ272SD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct13:cvr1.0:
  dmi.product.family: Zen AIO
  dmi.product.name: Zen AIO 27 Z272SD_Z272SD
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1821936/+subscriptions

-- 
Mailing list: https://launchpad.net/~kernel-packages
Post to :

[Kernel-packages] [Bug 1821936] Re: No sound output on Zen AIO 27 Z272SD_Z272SD

2019-03-28 Thread Kai-Heng Feng 
Does kernel parameter "snd_hda_intel.model=alc256-asus-aio" help?

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1821936

Title:
  No sound output on Zen AIO 27 Z272SD_Z272SD

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I find this to be an issue with current LTS 18.04's latest 4.19
  kernel.  I tested this on mainline 4.20 and 5.0 kernels as well.

  No audio because ALC274 not properly loaded for use, so no audio
  output.  A related card had a similar bug, which was fixed, and may be
  of use in resolving this one:
  https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485

  
  # cat /proc/asound/card0/codec* | grep Codec
  Codec: Realtek ALC274
  Codec: Intel Kabylake HDMI

  # cat /proc/asound/card0/pcm0c/info
  card: 0
  device: 0
  subdevice: 0
  stream: CAPTURE
  id: ALC274 Analog
  name: ALC274 Analog
  subname: subdevice #0
  class: 0
  subclass: 0
  subdevices_count: 1
  subdevices_avail: 0

  aplay -l
   List of PLAYBACK Hardware Devices 
  card 0: PCH [HDA Intel PCH], device 0: ALC274 Analog [ALC274 Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
  card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0]
Subdevices: 1/1
Subdevice #0: subdevice #0
  card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1]
Subdevices: 1/1
Subdevice #0: subdevice #0
  card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2]
Subdevices: 1/1
Subdevice #0: subdevice #0
  card 0: PCH [HDA Intel PCH], device 9: HDMI 3 [HDMI 3]
Subdevices: 1/1
Subdevice #0: subdevice #0
  card 0: PCH [HDA Intel PCH], device 10: HDMI 4 [HDMI 4]
Subdevices: 1/1
Subdevice #0: subdevice #0

  d# hwinfo --sound
  21: PCI 1f.3: 0403 Audio device 
[Created at pci.378]
Unique ID: nS1_.WnojYJLVCm0
SysFS ID: /devices/pci:00/:00:1f.3
SysFS BusID: :00:1f.3
Hardware Class: sound
Model: "Intel Audio device"
Vendor: pci 0x8086 "Intel Corporation"
Device: pci 0xa348 
SubVendor: pci 0x1043 "ASUSTeK Computer Inc."
SubDevice: pci 0x31d0 
Revision: 0x10
Driver: "snd_hda_intel"
Driver Modules: "snd_hda_intel"
Memory Range: 0xdd398000-0xdd39bfff (rw,non-prefetchable)
Memory Range: 0xdd10-0xdd1f (rw,non-prefetchable)
IRQ: 145 (663 events)
Module Alias: "pci:v8086dA348sv1043sd31D0bc04sc03i80"
Driver Info #0:
  Driver Status: snd_hda_intel is active
  Driver Activation Cmd: "modprobe snd_hda_intel"
Config Status: cfg=new, avail=yes, need=no, active=unknown
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.6
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  gdm1903 F pulseaudio
derek  2464 F pulseaudio
  DistroRelease: Ubuntu 18.04
  InstallationDate: Installed on 2019-03-23 (5 days ago)
  InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 
(20190210)
  MachineType: ASUSTeK COMPUTER INC. Zen AIO 27 Z272SD_Z272SD
  NonfreeKernelModules: nvidia_modeset nvidia
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-16-generic 
root=UUID=a3d569a1-6262-4609-b2f5-199dbabf57cb ro quiet splash
  ProcVersionSignature: Ubuntu 4.18.0-16.17~18.04.1-generic 4.18.20
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-4.18.0-16-generic N/A
   linux-backports-modules-4.18.0-16-generic  N/A
   linux-firmware 1.173.3
  Tags:  bionic
  Uname: Linux 4.18.0-16-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  _MarkForUpload: True
  dmi.bios.date: 09/26/2018
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: Z272SD.300
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: Z272SD
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 13
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrZ272SD.300:bd09/26/2018:svnASUSTeKCOMPUTERINC.:pnZenAIO27Z272SD_Z272SD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnZ272SD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct13:cvr1.0:
  dmi.product.family: Zen AIO
  dmi.product.name: Zen AIO 27 Z272SD_Z272SD
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1821936/+subscriptions

-- 
Mailing list: https://launchpad.net/~kernel-packages
Post to :

[Kernel-packages] [Bug 1821936] Re: No sound output on Zen AIO 27 Z272SD_Z272SD

2019-03-28 Thread Daniel van Vugt 
I think you might be right about bug 1784485 being similar. In that case
this would be a kernel bug. And the title should refer to the model of
the computer instead of the model of sound chip.

** Summary changed:

- No sound output from ALC274
+ No sound output on Zen AIO 27 Z272SD_Z272SD

** No longer affects: pulseaudio (Ubuntu)

** No longer affects: alsa-driver (Ubuntu)

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1821936

Title:
  No sound output on Zen AIO 27 Z272SD_Z272SD

Status in linux package in Ubuntu:
  New

Bug description:
  I find this to be an issue with current LTS 18.04's latest 4.19
  kernel.  I tested this on mainline 4.20 and 5.0 kernels as well.

  No audio because ALC274 not properly loaded for use, so no audio
  output.  A related card had a similar bug, which was fixed, and may be
  of use in resolving this one:
  https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485

  
  # cat /proc/asound/card0/codec* | grep Codec
  Codec: Realtek ALC274
  Codec: Intel Kabylake HDMI

  # cat /proc/asound/card0/pcm0c/info
  card: 0
  device: 0
  subdevice: 0
  stream: CAPTURE
  id: ALC274 Analog
  name: ALC274 Analog
  subname: subdevice #0
  class: 0
  subclass: 0
  subdevices_count: 1
  subdevices_avail: 0

  aplay -l
   List of PLAYBACK Hardware Devices 
  card 0: PCH [HDA Intel PCH], device 0: ALC274 Analog [ALC274 Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
  card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0]
Subdevices: 1/1
Subdevice #0: subdevice #0
  card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1]
Subdevices: 1/1
Subdevice #0: subdevice #0
  card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2]
Subdevices: 1/1
Subdevice #0: subdevice #0
  card 0: PCH [HDA Intel PCH], device 9: HDMI 3 [HDMI 3]
Subdevices: 1/1
Subdevice #0: subdevice #0
  card 0: PCH [HDA Intel PCH], device 10: HDMI 4 [HDMI 4]
Subdevices: 1/1
Subdevice #0: subdevice #0

  d# hwinfo --sound
  21: PCI 1f.3: 0403 Audio device 
[Created at pci.378]
Unique ID: nS1_.WnojYJLVCm0
SysFS ID: /devices/pci:00/:00:1f.3
SysFS BusID: :00:1f.3
Hardware Class: sound
Model: "Intel Audio device"
Vendor: pci 0x8086 "Intel Corporation"
Device: pci 0xa348 
SubVendor: pci 0x1043 "ASUSTeK Computer Inc."
SubDevice: pci 0x31d0 
Revision: 0x10
Driver: "snd_hda_intel"
Driver Modules: "snd_hda_intel"
Memory Range: 0xdd398000-0xdd39bfff (rw,non-prefetchable)
Memory Range: 0xdd10-0xdd1f (rw,non-prefetchable)
IRQ: 145 (663 events)
Module Alias: "pci:v8086dA348sv1043sd31D0bc04sc03i80"
Driver Info #0:
  Driver Status: snd_hda_intel is active
  Driver Activation Cmd: "modprobe snd_hda_intel"
Config Status: cfg=new, avail=yes, need=no, active=unknown
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.6
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  gdm1903 F pulseaudio
derek  2464 F pulseaudio
  DistroRelease: Ubuntu 18.04
  InstallationDate: Installed on 2019-03-23 (5 days ago)
  InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 
(20190210)
  MachineType: ASUSTeK COMPUTER INC. Zen AIO 27 Z272SD_Z272SD
  NonfreeKernelModules: nvidia_modeset nvidia
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-16-generic 
root=UUID=a3d569a1-6262-4609-b2f5-199dbabf57cb ro quiet splash
  ProcVersionSignature: Ubuntu 4.18.0-16.17~18.04.1-generic 4.18.20
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-4.18.0-16-generic N/A
   linux-backports-modules-4.18.0-16-generic  N/A
   linux-firmware 1.173.3
  Tags:  bionic
  Uname: Linux 4.18.0-16-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  _MarkForUpload: True
  dmi.bios.date: 09/26/2018
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: Z272SD.300
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: Z272SD
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 13
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrZ272SD.300:bd09/26/2018:svnASUSTeKCOMPUTERINC.:pnZenAIO27Z272SD_Z272SD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnZ272SD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct13:cvr1.0:
  dmi.product.family: Zen AIO