[Kernel-packages] [Bug 1844384] Re: Display bug with kernel 5.2/5.3 on Dell XPS 13
Thank you for reporting this bug to Ubuntu. Ubuntu 19.10 (eoan) reached end-of-life on July 17, 2020. See this document for currently supported Ubuntu releases: https://wiki.ubuntu.com/Releases We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test. If you then find the bug is still present in the newer Ubuntu version, please add a comment here telling us which new version it is in. ** Changed in: linux (Ubuntu) Status: Confirmed => Won't Fix -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1844384 Title: Display bug with kernel 5.2/5.3 on Dell XPS 13 Status in linux package in Ubuntu: Won't Fix Bug description: Hello, I use in multiboot Ubuntu and Archlinux, I had the opportunity to use many kernels and I notice a random display problem (see screenshot) that happens from time to time on my Dell XPS but only from kernel 5.2 (and following). Under Ubuntu 19.04 with the 5.0 kernel I don't have this problem, under Archlinux with the old kernels (4.19LTS, 5.0, 5.1) I didn't have this problem either. But since 5.2 whether it is under Ubuntu or Archlinux, I have noticed this problem which is difficult to describe, it is a kind of band that appears at the top of the screen with a different size (sometimes very wide). The problem occurs randomly, sometimes it can go 30 minutes without seeing it appear and sometimes it can appear full of times for a few minutes. The problem is not specific to Ubuntu but to the kernel since 5.2 and following. Under the 19.10 of Ubuntu in development with the 5.3 kernel, the problem is still present. Could you please forward this bug to the team that deals with the linux kernel. (the 2 screenshots were taken under Ubuntu 19.10 with the 5.3 kernel but under Archlinux it's the same thing. Configuration : Dell XPS 13 model 2019 (9380) Graphics chipset: Intel® UHD 620 (Whiskey Lake 3x8 GT2) Noted that this problem can occur regardless of the activity on the desktop (browser, video player...), sometimes the screen skips completely for a tenth of a second. Please correct the problem quickly capture1: https://nsa40.casimages.com/img/2019/09/17/190917050728230823.jpg capture2: https://nsa40.casimages.com/img/2019/09/17/190917050801231741.jpg --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu7 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: simon 22176 F pulseaudio /dev/snd/pcmC0D0p: simon 22176 F...m pulseaudio CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 19.10 InstallationDate: Installed on 2019-07-18 (60 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) MachineType: Dell Inc. XPS 13 9380 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=fr_FR.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-10-generic root=UUID=d10cf0fc-051d-4ccd-b2da-e944d0ddd735 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-10.11-generic 5.3.0-rc8 RelatedPackageVersions: linux-restricted-modules-5.3.0-10-generic N/A linux-backports-modules-5.3.0-10-generic N/A linux-firmware1.182 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no Tags: eoan Uname: Linux 5.3.0-10-generic x86_64 UpgradeStatus: Upgraded to eoan on 2019-09-17 (0 days ago) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 08/05/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.7.0 dmi.board.name: 0KTW76 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.7.0:bd08/05/2019:svnDellInc.:pnXPS139380:pvr:rvnDellInc.:rn0KTW76:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 9380 dmi.product.sku: 08AF dmi.sys.vendor: Dell Inc. modified.conffile..etc.default.apport: # set this to 0 to disable apport, or to 1 to enable it # you can temporarily override this with # sudo service apport start force_start=1 enabled=0 mtime.conffile..etc.default.apport: 2019-07-18T20:23:25.974818 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1844384/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1844384] Re: Display bug with kernel 5.2/5.3 on Dell XPS 13
I have the same XPS 13 model and I can confirm this, happened to me when I updated Ubuntu to 19.04 to 19.10 (went from 5.0 to 5.2 i think) and I started to have worst visual glitches. My screen freezes (not my system because if i have a secondary display works fine) with heavy and a distorted image. I switched to Manjaro to try if the issues continued and they did, same as i had with Ubuntu. I can attach screenshots lates if someone is interested. Im willing to help with anything you guys want. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1844384 Title: Display bug with kernel 5.2/5.3 on Dell XPS 13 Status in linux package in Ubuntu: Confirmed Bug description: Hello, I use in multiboot Ubuntu and Archlinux, I had the opportunity to use many kernels and I notice a random display problem (see screenshot) that happens from time to time on my Dell XPS but only from kernel 5.2 (and following). Under Ubuntu 19.04 with the 5.0 kernel I don't have this problem, under Archlinux with the old kernels (4.19LTS, 5.0, 5.1) I didn't have this problem either. But since 5.2 whether it is under Ubuntu or Archlinux, I have noticed this problem which is difficult to describe, it is a kind of band that appears at the top of the screen with a different size (sometimes very wide). The problem occurs randomly, sometimes it can go 30 minutes without seeing it appear and sometimes it can appear full of times for a few minutes. The problem is not specific to Ubuntu but to the kernel since 5.2 and following. Under the 19.10 of Ubuntu in development with the 5.3 kernel, the problem is still present. Could you please forward this bug to the team that deals with the linux kernel. (the 2 screenshots were taken under Ubuntu 19.10 with the 5.3 kernel but under Archlinux it's the same thing. Configuration : Dell XPS 13 model 2019 (9380) Graphics chipset: Intel® UHD 620 (Whiskey Lake 3x8 GT2) Noted that this problem can occur regardless of the activity on the desktop (browser, video player...), sometimes the screen skips completely for a tenth of a second. Please correct the problem quickly capture1: https://nsa40.casimages.com/img/2019/09/17/190917050728230823.jpg capture2: https://nsa40.casimages.com/img/2019/09/17/190917050801231741.jpg --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu7 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: simon 22176 F pulseaudio /dev/snd/pcmC0D0p: simon 22176 F...m pulseaudio CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 19.10 InstallationDate: Installed on 2019-07-18 (60 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) MachineType: Dell Inc. XPS 13 9380 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=fr_FR.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-10-generic root=UUID=d10cf0fc-051d-4ccd-b2da-e944d0ddd735 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-10.11-generic 5.3.0-rc8 RelatedPackageVersions: linux-restricted-modules-5.3.0-10-generic N/A linux-backports-modules-5.3.0-10-generic N/A linux-firmware1.182 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no Tags: eoan Uname: Linux 5.3.0-10-generic x86_64 UpgradeStatus: Upgraded to eoan on 2019-09-17 (0 days ago) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 08/05/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.7.0 dmi.board.name: 0KTW76 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.7.0:bd08/05/2019:svnDellInc.:pnXPS139380:pvr:rvnDellInc.:rn0KTW76:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 9380 dmi.product.sku: 08AF dmi.sys.vendor: Dell Inc. modified.conffile..etc.default.apport: # set this to 0 to disable apport, or to 1 to enable it # you can temporarily override this with # sudo service apport start force_start=1 enabled=0 mtime.conffile..etc.default.apport: 2019-07-18T20:23:25.974818 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1844384/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1844384] Re: Display bug with kernel 5.2/5.3 on Dell XPS 13
I did some additional tests:
- First by testing with the future kernel under development (5.4 RC0)
and I found the same problem (no improvement)
- I searched the web and found similar problems with other people like for
example here:
https://bugzilla.redhat.com/show_bug.cgi?id=1723167
https://ubuntuforums.org/showthread.php?t=2339302
Following their recommendation, I therefore disabled the Intel PSR
function in the grub configuration ("i915.enable_psr=0" in
/etc/default/grub) so that the kernel does not activate it at boot time
and indeed with this feature disabled, I no longer have the display
corruption problem.
The problem is that this feature is used to last longer on battery, so
it's something useful on a laptop (especially since it worked well with
older kernels <5.2).
Could you please fix the display corruption problem without disabling
this power saving feature for cpu intel.
In the meantime, I leave this feature disabled because display
corruption is too annoying.
Translated with www.DeepL.com/Translator
** Bug watch added: Red Hat Bugzilla #1723167
https://bugzilla.redhat.com/show_bug.cgi?id=1723167
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1844384
Title:
Display bug with kernel 5.2/5.3 on Dell XPS 13
Status in linux package in Ubuntu:
Confirmed
Bug description:
Hello,
I use in multiboot Ubuntu and Archlinux, I had the opportunity to use
many kernels and I notice a random display problem (see screenshot)
that happens from time to time on my Dell XPS but only from kernel 5.2
(and following).
Under Ubuntu 19.04 with the 5.0 kernel I don't have this problem,
under Archlinux with the old kernels (4.19LTS, 5.0, 5.1) I didn't have
this problem either.
But since 5.2 whether it is under Ubuntu or Archlinux, I have noticed
this problem which is difficult to describe, it is a kind of band that
appears at the top of the screen with a different size (sometimes very
wide).
The problem occurs randomly, sometimes it can go 30 minutes without
seeing it appear and sometimes it can appear full of times for a few
minutes.
The problem is not specific to Ubuntu but to the kernel since 5.2 and
following.
Under the 19.10 of Ubuntu in development with the 5.3 kernel, the problem is
still present.
Could you please forward this bug to the team that deals with the linux
kernel.
(the 2 screenshots were taken under Ubuntu 19.10 with the 5.3 kernel but
under Archlinux it's the same thing.
Configuration :
Dell XPS 13 model 2019 (9380)
Graphics chipset: Intel® UHD 620 (Whiskey Lake 3x8 GT2)
Noted that this problem can occur regardless of the activity on the
desktop (browser, video player...), sometimes the screen skips
completely for a tenth of a second.
Please correct the problem quickly
capture1: https://nsa40.casimages.com/img/2019/09/17/190917050728230823.jpg
capture2: https://nsa40.casimages.com/img/2019/09/17/190917050801231741.jpg
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu7
Architecture: amd64
AudioDevicesInUse:
USERPID ACCESS COMMAND
/dev/snd/controlC0: simon 22176 F pulseaudio
/dev/snd/pcmC0D0p: simon 22176 F...m pulseaudio
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 19.10
InstallationDate: Installed on 2019-07-18 (60 days ago)
InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
MachineType: Dell Inc. XPS 13 9380
Package: linux (not installed)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=
LANG=fr_FR.UTF-8
SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-10-generic
root=UUID=d10cf0fc-051d-4ccd-b2da-e944d0ddd735 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.3.0-10.11-generic 5.3.0-rc8
RelatedPackageVersions:
linux-restricted-modules-5.3.0-10-generic N/A
linux-backports-modules-5.3.0-10-generic N/A
linux-firmware1.182
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
Tags: eoan
Uname: Linux 5.3.0-10-generic x86_64
UpgradeStatus: Upgraded to eoan on 2019-09-17 (0 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 08/05/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.7.0
dmi.board.name: 0KTW76
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.7.0:bd08/05/2019:svnDellInc.:pnXPS139380:pvr:rvnDellInc.:rn0KTW76:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: XPS
dmi.product.name: XPS 13 9380
dmi.product.sku: 08AF
dmi.sys.vendor: Dell Inc.
modified.conffile..etc.default.apport:
# set this to 0 to disable apport, or to 1 to enable it
# you can temporarily override this with
[Kernel-packages] [Bug 1844384] Re: Display bug with kernel 5.2/5.3 on Dell XPS 13
I do not have time to do more testing, you have to look at your side. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1844384 Title: Display bug with kernel 5.2/5.3 on Dell XPS 13 Status in linux package in Ubuntu: Confirmed Bug description: Hello, I use in multiboot Ubuntu and Archlinux, I had the opportunity to use many kernels and I notice a random display problem (see screenshot) that happens from time to time on my Dell XPS but only from kernel 5.2 (and following). Under Ubuntu 19.04 with the 5.0 kernel I don't have this problem, under Archlinux with the old kernels (4.19LTS, 5.0, 5.1) I didn't have this problem either. But since 5.2 whether it is under Ubuntu or Archlinux, I have noticed this problem which is difficult to describe, it is a kind of band that appears at the top of the screen with a different size (sometimes very wide). The problem occurs randomly, sometimes it can go 30 minutes without seeing it appear and sometimes it can appear full of times for a few minutes. The problem is not specific to Ubuntu but to the kernel since 5.2 and following. Under the 19.10 of Ubuntu in development with the 5.3 kernel, the problem is still present. Could you please forward this bug to the team that deals with the linux kernel. (the 2 screenshots were taken under Ubuntu 19.10 with the 5.3 kernel but under Archlinux it's the same thing. Configuration : Dell XPS 13 model 2019 (9380) Graphics chipset: Intel® UHD 620 (Whiskey Lake 3x8 GT2) Noted that this problem can occur regardless of the activity on the desktop (browser, video player...), sometimes the screen skips completely for a tenth of a second. Please correct the problem quickly capture1: https://nsa40.casimages.com/img/2019/09/17/190917050728230823.jpg capture2: https://nsa40.casimages.com/img/2019/09/17/190917050801231741.jpg --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu7 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: simon 22176 F pulseaudio /dev/snd/pcmC0D0p: simon 22176 F...m pulseaudio CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 19.10 InstallationDate: Installed on 2019-07-18 (60 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) MachineType: Dell Inc. XPS 13 9380 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=fr_FR.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-10-generic root=UUID=d10cf0fc-051d-4ccd-b2da-e944d0ddd735 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-10.11-generic 5.3.0-rc8 RelatedPackageVersions: linux-restricted-modules-5.3.0-10-generic N/A linux-backports-modules-5.3.0-10-generic N/A linux-firmware1.182 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no Tags: eoan Uname: Linux 5.3.0-10-generic x86_64 UpgradeStatus: Upgraded to eoan on 2019-09-17 (0 days ago) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 08/05/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.7.0 dmi.board.name: 0KTW76 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.7.0:bd08/05/2019:svnDellInc.:pnXPS139380:pvr:rvnDellInc.:rn0KTW76:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 9380 dmi.product.sku: 08AF dmi.sys.vendor: Dell Inc. modified.conffile..etc.default.apport: # set this to 0 to disable apport, or to 1 to enable it # you can temporarily override this with # sudo service apport start force_start=1 enabled=0 mtime.conffile..etc.default.apport: 2019-07-18T20:23:25.974818 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1844384/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1844384] Re: Display bug with kernel 5.2/5.3 on Dell XPS 13
https://www.kernel.org/doc/html/latest/admin-guide/bug-bisect.html -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1844384 Title: Display bug with kernel 5.2/5.3 on Dell XPS 13 Status in linux package in Ubuntu: Confirmed Bug description: Hello, I use in multiboot Ubuntu and Archlinux, I had the opportunity to use many kernels and I notice a random display problem (see screenshot) that happens from time to time on my Dell XPS but only from kernel 5.2 (and following). Under Ubuntu 19.04 with the 5.0 kernel I don't have this problem, under Archlinux with the old kernels (4.19LTS, 5.0, 5.1) I didn't have this problem either. But since 5.2 whether it is under Ubuntu or Archlinux, I have noticed this problem which is difficult to describe, it is a kind of band that appears at the top of the screen with a different size (sometimes very wide). The problem occurs randomly, sometimes it can go 30 minutes without seeing it appear and sometimes it can appear full of times for a few minutes. The problem is not specific to Ubuntu but to the kernel since 5.2 and following. Under the 19.10 of Ubuntu in development with the 5.3 kernel, the problem is still present. Could you please forward this bug to the team that deals with the linux kernel. (the 2 screenshots were taken under Ubuntu 19.10 with the 5.3 kernel but under Archlinux it's the same thing. Configuration : Dell XPS 13 model 2019 (9380) Graphics chipset: Intel® UHD 620 (Whiskey Lake 3x8 GT2) Noted that this problem can occur regardless of the activity on the desktop (browser, video player...), sometimes the screen skips completely for a tenth of a second. Please correct the problem quickly capture1: https://nsa40.casimages.com/img/2019/09/17/190917050728230823.jpg capture2: https://nsa40.casimages.com/img/2019/09/17/190917050801231741.jpg --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu7 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: simon 22176 F pulseaudio /dev/snd/pcmC0D0p: simon 22176 F...m pulseaudio CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 19.10 InstallationDate: Installed on 2019-07-18 (60 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) MachineType: Dell Inc. XPS 13 9380 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=fr_FR.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-10-generic root=UUID=d10cf0fc-051d-4ccd-b2da-e944d0ddd735 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-10.11-generic 5.3.0-rc8 RelatedPackageVersions: linux-restricted-modules-5.3.0-10-generic N/A linux-backports-modules-5.3.0-10-generic N/A linux-firmware1.182 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no Tags: eoan Uname: Linux 5.3.0-10-generic x86_64 UpgradeStatus: Upgraded to eoan on 2019-09-17 (0 days ago) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 08/05/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.7.0 dmi.board.name: 0KTW76 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.7.0:bd08/05/2019:svnDellInc.:pnXPS139380:pvr:rvnDellInc.:rn0KTW76:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 9380 dmi.product.sku: 08AF dmi.sys.vendor: Dell Inc. modified.conffile..etc.default.apport: # set this to 0 to disable apport, or to 1 to enable it # you can temporarily override this with # sudo service apport start force_start=1 enabled=0 mtime.conffile..etc.default.apport: 2019-07-18T20:23:25.974818 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1844384/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1844384] Re: Display bug with kernel 5.2/5.3 on Dell XPS 13
The problem occurs randomly, sometimes it can go 30 minutes without seeing it appear and sometimes it can appear full of times for a few minutes. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1844384 Title: Display bug with kernel 5.2/5.3 on Dell XPS 13 Status in linux package in Ubuntu: Confirmed Bug description: Hello, I use in multiboot Ubuntu and Archlinux, I had the opportunity to use many kernels and I notice a random display problem (see screenshot) that happens from time to time on my Dell XPS but only from kernel 5.2 (and following). Under Ubuntu 19.04 with the 5.0 kernel I don't have this problem, under Archlinux with the old kernels (4.19LTS, 5.0, 5.1) I didn't have this problem either. But since 5.2 whether it is under Ubuntu or Archlinux, I have noticed this problem which is difficult to describe, it is a kind of band that appears at the top of the screen with a different size (sometimes very wide). The problem occurs randomly, sometimes it can go 30 minutes without seeing it appear and sometimes it can appear full of times for a few minutes. The problem is not specific to Ubuntu but to the kernel since 5.2 and following. Under the 19.10 of Ubuntu in development with the 5.3 kernel, the problem is still present. Could you please forward this bug to the team that deals with the linux kernel. (the 2 screenshots were taken under Ubuntu 19.10 with the 5.3 kernel but under Archlinux it's the same thing. Configuration : Dell XPS 13 model 2019 (9380) Graphics chipset: Intel® UHD 620 (Whiskey Lake 3x8 GT2) Noted that this problem can occur regardless of the activity on the desktop (browser, video player...), sometimes the screen skips completely for a tenth of a second. Please correct the problem quickly capture1: https://nsa40.casimages.com/img/2019/09/17/190917050728230823.jpg capture2: https://nsa40.casimages.com/img/2019/09/17/190917050801231741.jpg --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu7 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: simon 22176 F pulseaudio /dev/snd/pcmC0D0p: simon 22176 F...m pulseaudio CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 19.10 InstallationDate: Installed on 2019-07-18 (60 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) MachineType: Dell Inc. XPS 13 9380 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=fr_FR.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-10-generic root=UUID=d10cf0fc-051d-4ccd-b2da-e944d0ddd735 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-10.11-generic 5.3.0-rc8 RelatedPackageVersions: linux-restricted-modules-5.3.0-10-generic N/A linux-backports-modules-5.3.0-10-generic N/A linux-firmware1.182 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no Tags: eoan Uname: Linux 5.3.0-10-generic x86_64 UpgradeStatus: Upgraded to eoan on 2019-09-17 (0 days ago) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 08/05/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.7.0 dmi.board.name: 0KTW76 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.7.0:bd08/05/2019:svnDellInc.:pnXPS139380:pvr:rvnDellInc.:rn0KTW76:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 9380 dmi.product.sku: 08AF dmi.sys.vendor: Dell Inc. modified.conffile..etc.default.apport: # set this to 0 to disable apport, or to 1 to enable it # you can temporarily override this with # sudo service apport start force_start=1 enabled=0 mtime.conffile..etc.default.apport: 2019-07-18T20:23:25.974818 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1844384/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1844384] Re: Display bug with kernel 5.2/5.3 on Dell XPS 13
apport information ** Tags added: apport-collected eoan ** Description changed: Hello, I use in multiboot Ubuntu and Archlinux, I had the opportunity to use many kernels and I notice a random display problem (see screenshot) that happens from time to time on my Dell XPS but only from kernel 5.2 (and following). Under Ubuntu 19.04 with the 5.0 kernel I don't have this problem, under Archlinux with the old kernels (4.19LTS, 5.0, 5.1) I didn't have this problem either. But since 5.2 whether it is under Ubuntu or Archlinux, I have noticed this problem which is difficult to describe, it is a kind of band that appears at the top of the screen with a different size (sometimes very wide). The problem occurs randomly, sometimes it can go 30 minutes without seeing it appear and sometimes it can appear full of times for a few minutes. The problem is not specific to Ubuntu but to the kernel since 5.2 and following. Under the 19.10 of Ubuntu in development with the 5.3 kernel, the problem is still present. Could you please forward this bug to the team that deals with the linux kernel. (the 2 screenshots were taken under Ubuntu 19.10 with the 5.3 kernel but under Archlinux it's the same thing. Configuration : Dell XPS 13 model 2019 (9380) Graphics chipset: Intel® UHD 620 (Whiskey Lake 3x8 GT2) Noted that this problem can occur regardless of the activity on the desktop (browser, video player...), sometimes the screen skips completely for a tenth of a second. Please correct the problem quickly capture1: https://nsa40.casimages.com/img/2019/09/17/190917050728230823.jpg capture2: https://nsa40.casimages.com/img/2019/09/17/190917050801231741.jpg + --- + ProblemType: Bug + ApportVersion: 2.20.11-0ubuntu7 + Architecture: amd64 + AudioDevicesInUse: + USERPID ACCESS COMMAND + /dev/snd/controlC0: simon 22176 F pulseaudio + /dev/snd/pcmC0D0p: simon 22176 F...m pulseaudio + CurrentDesktop: ubuntu:GNOME + DistroRelease: Ubuntu 19.10 + InstallationDate: Installed on 2019-07-18 (60 days ago) + InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) + MachineType: Dell Inc. XPS 13 9380 + Package: linux (not installed) + ProcEnviron: + TERM=xterm-256color + PATH=(custom, no user) + XDG_RUNTIME_DIR= + LANG=fr_FR.UTF-8 + SHELL=/bin/bash + ProcFB: 0 i915drmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-10-generic root=UUID=d10cf0fc-051d-4ccd-b2da-e944d0ddd735 ro quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 5.3.0-10.11-generic 5.3.0-rc8 + RelatedPackageVersions: + linux-restricted-modules-5.3.0-10-generic N/A + linux-backports-modules-5.3.0-10-generic N/A + linux-firmware1.182 + RfKill: + 0: phy0: Wireless LAN + Soft blocked: no + Hard blocked: no + Tags: eoan + Uname: Linux 5.3.0-10-generic x86_64 + UpgradeStatus: Upgraded to eoan on 2019-09-17 (0 days ago) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 08/05/2019 + dmi.bios.vendor: Dell Inc. + dmi.bios.version: 1.7.0 + dmi.board.name: 0KTW76 + dmi.board.vendor: Dell Inc. + dmi.board.version: A00 + dmi.chassis.type: 10 + dmi.chassis.vendor: Dell Inc. + dmi.modalias: dmi:bvnDellInc.:bvr1.7.0:bd08/05/2019:svnDellInc.:pnXPS139380:pvr:rvnDellInc.:rn0KTW76:rvrA00:cvnDellInc.:ct10:cvr: + dmi.product.family: XPS + dmi.product.name: XPS 13 9380 + dmi.product.sku: 08AF + dmi.sys.vendor: Dell Inc. + modified.conffile..etc.default.apport: + # set this to 0 to disable apport, or to 1 to enable it + # you can temporarily override this with + # sudo service apport start force_start=1 + enabled=0 + mtime.conffile..etc.default.apport: 2019-07-18T20:23:25.974818 ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1844384/+attachment/5289196/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1844384 Title: Display bug with kernel 5.2/5.3 on Dell XPS 13 Status in linux package in Ubuntu: Confirmed Bug description: Hello, I use in multiboot Ubuntu and Archlinux, I had the opportunity to use many kernels and I notice a random display problem (see screenshot) that happens from time to time on my Dell XPS but only from kernel 5.2 (and following). Under Ubuntu 19.04 with the 5.0 kernel I don't have this problem, under Archlinux with the old kernels (4.19LTS, 5.0, 5.1) I didn't have this problem either. But since 5.2 whether it is under Ubuntu or Archlinux, I have noticed this problem which is difficult to describe, it is a kind of band that appears at the top of the screen with a different size (sometimes very wide). The problem occurs randomly, sometimes it can go 30 minutes without seeing it appear and sometimes it can appear full of times for a few minutes.
[Kernel-packages] [Bug 1844384] Re: Display bug with kernel 5.2/5.3 on Dell XPS 13
Can you please perform a kernel bisection? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1844384 Title: Display bug with kernel 5.2/5.3 on Dell XPS 13 Status in linux package in Ubuntu: Incomplete Bug description: Hello, I use in multiboot Ubuntu and Archlinux, I had the opportunity to use many kernels and I notice a random display problem (see screenshot) that happens from time to time on my Dell XPS but only from kernel 5.2 (and following). Under Ubuntu 19.04 with the 5.0 kernel I don't have this problem, under Archlinux with the old kernels (4.19LTS, 5.0, 5.1) I didn't have this problem either. But since 5.2 whether it is under Ubuntu or Archlinux, I have noticed this problem which is difficult to describe, it is a kind of band that appears at the top of the screen with a different size (sometimes very wide). The problem occurs randomly, sometimes it can go 30 minutes without seeing it appear and sometimes it can appear full of times for a few minutes. The problem is not specific to Ubuntu but to the kernel since 5.2 and following. Under the 19.10 of Ubuntu in development with the 5.3 kernel, the problem is still present. Could you please forward this bug to the team that deals with the linux kernel. (the 2 screenshots were taken under Ubuntu 19.10 with the 5.3 kernel but under Archlinux it's the same thing. Configuration : Dell XPS 13 model 2019 (9380) Graphics chipset: Intel® UHD 620 (Whiskey Lake 3x8 GT2) Noted that this problem can occur regardless of the activity on the desktop (browser, video player...), sometimes the screen skips completely for a tenth of a second. Please correct the problem quickly capture1: https://nsa40.casimages.com/img/2019/09/17/190917050728230823.jpg capture2: https://nsa40.casimages.com/img/2019/09/17/190917050801231741.jpg To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1844384/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1844384] Re: Display bug with kernel 5.2/5.3 on Dell XPS 13
I don't understand your question (I don't speak English very well) -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1844384 Title: Display bug with kernel 5.2/5.3 on Dell XPS 13 Status in linux package in Ubuntu: Incomplete Bug description: Hello, I use in multiboot Ubuntu and Archlinux, I had the opportunity to use many kernels and I notice a random display problem (see screenshot) that happens from time to time on my Dell XPS but only from kernel 5.2 (and following). Under Ubuntu 19.04 with the 5.0 kernel I don't have this problem, under Archlinux with the old kernels (4.19LTS, 5.0, 5.1) I didn't have this problem either. But since 5.2 whether it is under Ubuntu or Archlinux, I have noticed this problem which is difficult to describe, it is a kind of band that appears at the top of the screen with a different size (sometimes very wide). The problem occurs randomly, sometimes it can go 30 minutes without seeing it appear and sometimes it can appear full of times for a few minutes. The problem is not specific to Ubuntu but to the kernel since 5.2 and following. Under the 19.10 of Ubuntu in development with the 5.3 kernel, the problem is still present. Could you please forward this bug to the team that deals with the linux kernel. (the 2 screenshots were taken under Ubuntu 19.10 with the 5.3 kernel but under Archlinux it's the same thing. Configuration : Dell XPS 13 model 2019 (9380) Graphics chipset: Intel® UHD 620 (Whiskey Lake 3x8 GT2) Noted that this problem can occur regardless of the activity on the desktop (browser, video player...), sometimes the screen skips completely for a tenth of a second. Please correct the problem quickly capture1: https://nsa40.casimages.com/img/2019/09/17/190917050728230823.jpg capture2: https://nsa40.casimages.com/img/2019/09/17/190917050801231741.jpg To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1844384/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1844384] Re: Display bug with kernel 5.2/5.3 on Dell XPS 13
Precision: the problem cannot come from the laptop screen, indeed I have absolutely no problem with linux kernels below 5.2. Currently under Archlinux I am with the LTS (4.19) and no problem but as soon as I switch to the last one, I have problems again. Same with Ubuntu, no problem with the 5.0 of the 19.04, when developing the 19.10, I noticed the problem as soon as the 5.2 kernel appeared and the problem was not fixed for the 5.3. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1844384 Title: Display bug with kernel 5.2/5.3 on Dell XPS 13 Status in linux package in Ubuntu: Incomplete Bug description: Hello, I use in multiboot Ubuntu and Archlinux, I had the opportunity to use many kernels and I notice a random display problem (see screenshot) that happens from time to time on my Dell XPS but only from kernel 5.2 (and following). Under Ubuntu 19.04 with the 5.0 kernel I don't have this problem, under Archlinux with the old kernels (4.19LTS, 5.0, 5.1) I didn't have this problem either. But since 5.2 whether it is under Ubuntu or Archlinux, I have noticed this problem which is difficult to describe, it is a kind of band that appears at the top of the screen with a different size (sometimes very wide). The problem occurs randomly, sometimes it can go 30 minutes without seeing it appear and sometimes it can appear full of times for a few minutes. The problem is not specific to Ubuntu but to the kernel since 5.2 and following. Under the 19.10 of Ubuntu in development with the 5.3 kernel, the problem is still present. Could you please forward this bug to the team that deals with the linux kernel. (the 2 screenshots were taken under Ubuntu 19.10 with the 5.3 kernel but under Archlinux it's the same thing. Configuration : Dell XPS 13 model 2019 (9380) Graphics chipset: Intel® UHD 620 (Whiskey Lake 3x8 GT2) Noted that this problem can occur regardless of the activity on the desktop (browser, video player...), sometimes the screen skips completely for a tenth of a second. Please correct the problem quickly capture1: https://nsa40.casimages.com/img/2019/09/17/190917050728230823.jpg capture2: https://nsa40.casimages.com/img/2019/09/17/190917050801231741.jpg To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1844384/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1844384] Re: Display bug with kernel 5.2/5.3 on Dell XPS 13
Capture2 for this bug ** Attachment added: "capture2.jpg" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1844384/+attachment/5289192/+files/capture2.jpg -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1844384 Title: Display bug with kernel 5.2/5.3 on Dell XPS 13 Status in linux package in Ubuntu: New Bug description: Hello, I use in multiboot Ubuntu and Archlinux, I had the opportunity to use many kernels and I notice a random display problem (see screenshot) that happens from time to time on my Dell XPS but only from kernel 5.2 (and following). Under Ubuntu 19.04 with the 5.0 kernel I don't have this problem, under Archlinux with the old kernels (4.19LTS, 5.0, 5.1) I didn't have this problem either. But since 5.2 whether it is under Ubuntu or Archlinux, I have noticed this problem which is difficult to describe, it is a kind of band that appears at the top of the screen with a different size (sometimes very wide). The problem occurs randomly, sometimes it can go 30 minutes without seeing it appear and sometimes it can appear full of times for a few minutes. The problem is not specific to Ubuntu but to the kernel since 5.2 and following. Under the 19.10 of Ubuntu in development with the 5.3 kernel, the problem is still present. Could you please forward this bug to the team that deals with the linux kernel. (the 2 screenshots were taken under Ubuntu 19.10 with the 5.3 kernel but under Archlinux it's the same thing. Configuration : Dell XPS 13 model 2019 (9380) Graphics chipset: Intel® UHD 620 (Whiskey Lake 3x8 GT2) Noted that this problem can occur regardless of the activity on the desktop (browser, video player...), sometimes the screen skips completely for a tenth of a second. Please correct the problem quickly capture1: https://nsa40.casimages.com/img/2019/09/17/190917050728230823.jpg capture2: https://nsa40.casimages.com/img/2019/09/17/190917050801231741.jpg To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1844384/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
