[Kernel-packages] [Bug 1845046] Re: Bluetooth headphones/speaker such as Sony WH-1000XM3 default to low quality headset mode and fails to switch to A2DP when selected
** No longer affects: gnome-control-center (Ubuntu) ** Also affects: pulseaudio (Ubuntu Eoan) Importance: Undecided Status: New ** Also affects: bluez (Ubuntu Eoan) Importance: Undecided Status: New ** Changed in: bluez (Ubuntu Eoan) Assignee: (unassigned) => Daniel van Vugt (vanvugt) ** Changed in: bluez (Ubuntu Eoan) Importance: Undecided => High ** Changed in: bluez (Ubuntu Eoan) Status: New => Triaged ** Also affects: pulseaudio (Ubuntu Focal) Importance: High Status: Invalid ** Also affects: bluez (Ubuntu Focal) Importance: High Status: Fix Released ** No longer affects: pulseaudio (Ubuntu Eoan) ** No longer affects: pulseaudio (Ubuntu Focal) ** Summary changed: - Bluetooth headphones/speaker such as Sony WH-1000XM3 default to low quality headset mode and fails to switch to A2DP when selected + Bluetooth headphones default to low quality headset mode and fails to switch to A2DP when selected ** Summary changed: - Bluetooth headphones default to low quality headset mode and fails to switch to A2DP when selected + Bluetooth headphones default to low quality headset mode and fail to switch to A2DP when selected -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to bluez in Ubuntu. https://bugs.launchpad.net/bugs/1845046 Title: Bluetooth headphones default to low quality headset mode and fail to switch to A2DP when selected Status in bluez package in Ubuntu: Fix Released Status in pulseaudio package in Ubuntu: Invalid Status in bluez source package in Bionic: Triaged Status in bluez source package in Eoan: Triaged Status in bluez source package in Focal: Fix Released Bug description: Whenever I turn on my headphones theyll connect to my computer but im able to hear the input audio from my microphone and low quality output audio. I have to disconnect the headphones in the bluetooth devices and reconnect for it to fix the problem. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: pulseaudio 1:11.1-1ubuntu7.2 ProcVersionSignature: Ubuntu 5.0.0-29.31~18.04.1-generic 5.0.21 Uname: Linux 5.0.0-29-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.9-0ubuntu7.7 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: litleck1398 F pulseaudio /dev/snd/controlC0: litleck1398 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Sep 23 17:07:59 2019 InstallationDate: Installed on 2019-09-22 (0 days ago) InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 (20190805) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: pulseaudio Symptom: audio Symptom_Card: WH-1000XM3 Symptom_Type: High background noise, or volume is too low Title: [WH-1000XM3, playback] Background noise or low volume UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/12/2019 dmi.bios.vendor: Alienware dmi.bios.version: 1.0.19 dmi.board.name: 01NYPT dmi.board.vendor: Alienware dmi.board.version: A00 dmi.chassis.type: 3 dmi.chassis.vendor: Alienware dmi.chassis.version: Not Specified dmi.modalias: dmi:bvnAlienware:bvr1.0.19:bd02/12/2019:svnAlienware:pnAlienwareAuroraR5:pvr1.0.19:rvnAlienware:rn01NYPT:rvrA00:cvnAlienware:ct3:cvrNotSpecified: dmi.product.family: Alienware dmi.product.name: Alienware Aurora R5 dmi.product.sku: 0729 dmi.product.version: 1.0.19 dmi.sys.vendor: Alienware To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1845046/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1845046] Re: Bluetooth headphones/speaker such as Sony WH-1000XM3 default to low quality headset mode and fails to switch to A2DP when selected
** Also affects: pulseaudio (Ubuntu Bionic) Importance: Undecided Status: New ** Also affects: gnome-control-center (Ubuntu Bionic) Importance: Undecided Status: New ** Also affects: bluez (Ubuntu Bionic) Importance: Undecided Status: New ** Changed in: bluez (Ubuntu Bionic) Assignee: (unassigned) => Daniel van Vugt (vanvugt) ** Changed in: bluez (Ubuntu Bionic) Importance: Undecided => High ** Changed in: bluez (Ubuntu Bionic) Status: New => Triaged ** No longer affects: gnome-control-center (Ubuntu Bionic) ** No longer affects: pulseaudio (Ubuntu Bionic) ** No longer affects: pulseaudio -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to bluez in Ubuntu. https://bugs.launchpad.net/bugs/1845046 Title: Bluetooth headphones/speaker such as Sony WH-1000XM3 default to low quality headset mode and fails to switch to A2DP when selected Status in bluez package in Ubuntu: Fix Released Status in gnome-control-center package in Ubuntu: Invalid Status in pulseaudio package in Ubuntu: Invalid Status in bluez source package in Bionic: Triaged Bug description: Whenever I turn on my headphones theyll connect to my computer but im able to hear the input audio from my microphone and low quality output audio. I have to disconnect the headphones in the bluetooth devices and reconnect for it to fix the problem. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: pulseaudio 1:11.1-1ubuntu7.2 ProcVersionSignature: Ubuntu 5.0.0-29.31~18.04.1-generic 5.0.21 Uname: Linux 5.0.0-29-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.9-0ubuntu7.7 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: litleck1398 F pulseaudio /dev/snd/controlC0: litleck1398 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Sep 23 17:07:59 2019 InstallationDate: Installed on 2019-09-22 (0 days ago) InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 (20190805) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: pulseaudio Symptom: audio Symptom_Card: WH-1000XM3 Symptom_Type: High background noise, or volume is too low Title: [WH-1000XM3, playback] Background noise or low volume UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/12/2019 dmi.bios.vendor: Alienware dmi.bios.version: 1.0.19 dmi.board.name: 01NYPT dmi.board.vendor: Alienware dmi.board.version: A00 dmi.chassis.type: 3 dmi.chassis.vendor: Alienware dmi.chassis.version: Not Specified dmi.modalias: dmi:bvnAlienware:bvr1.0.19:bd02/12/2019:svnAlienware:pnAlienwareAuroraR5:pvr1.0.19:rvnAlienware:rn01NYPT:rvrA00:cvnAlienware:ct3:cvrNotSpecified: dmi.product.family: Alienware dmi.product.name: Alienware Aurora R5 dmi.product.sku: 0729 dmi.product.version: 1.0.19 dmi.sys.vendor: Alienware To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1845046/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1845046] Re: Bluetooth headphones/speaker such as Sony WH-1000XM3 default to low quality headset mode and fails to switch to A2DP when selected
The following did the job for me. Remember to change the headset to AD2P under SOUNDS in Ubuntu on your headset. --- Ref. from source: https://askubuntu.com/questions/1139404/sony-noise-cancelling- headphones-wh-1000xm2-3-and-bluetooth-initial-autoconnec --- The "ambient noise" you're hearing is a loopback from your computer's mic coming out through your headphones. This is apparently due to a bug with A2DP's implementation. I fixed this in Ubuntu 19.04 by installing Blueman and pairing my headphones as an Audio Sink rather than a headset: Unpair your headphones, if they're currently paired. sudo apt install blueman Open Blueman, click on "search". Select your headphones, right click, select "Setup" Make sure they're paired as an Audio Sink rather than a Headset Select your headphones as an audio output in your sound settings If you have Spotify open throughout the process you have to restart it. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to bluez in Ubuntu. https://bugs.launchpad.net/bugs/1845046 Title: Bluetooth headphones/speaker such as Sony WH-1000XM3 default to low quality headset mode and fails to switch to A2DP when selected Status in PulseAudio: Unknown Status in bluez package in Ubuntu: Fix Released Status in gnome-control-center package in Ubuntu: Invalid Status in pulseaudio package in Ubuntu: Invalid Bug description: Whenever I turn on my headphones theyll connect to my computer but im able to hear the input audio from my microphone and low quality output audio. I have to disconnect the headphones in the bluetooth devices and reconnect for it to fix the problem. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: pulseaudio 1:11.1-1ubuntu7.2 ProcVersionSignature: Ubuntu 5.0.0-29.31~18.04.1-generic 5.0.21 Uname: Linux 5.0.0-29-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.9-0ubuntu7.7 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: litleck1398 F pulseaudio /dev/snd/controlC0: litleck1398 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Sep 23 17:07:59 2019 InstallationDate: Installed on 2019-09-22 (0 days ago) InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 (20190805) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: pulseaudio Symptom: audio Symptom_Card: WH-1000XM3 Symptom_Type: High background noise, or volume is too low Title: [WH-1000XM3, playback] Background noise or low volume UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/12/2019 dmi.bios.vendor: Alienware dmi.bios.version: 1.0.19 dmi.board.name: 01NYPT dmi.board.vendor: Alienware dmi.board.version: A00 dmi.chassis.type: 3 dmi.chassis.vendor: Alienware dmi.chassis.version: Not Specified dmi.modalias: dmi:bvnAlienware:bvr1.0.19:bd02/12/2019:svnAlienware:pnAlienwareAuroraR5:pvr1.0.19:rvnAlienware:rn01NYPT:rvrA00:cvnAlienware:ct3:cvrNotSpecified: dmi.product.family: Alienware dmi.product.name: Alienware Aurora R5 dmi.product.sku: 0729 dmi.product.version: 1.0.19 dmi.sys.vendor: Alienware To manage notifications about this bug go to: https://bugs.launchpad.net/pulseaudio/+bug/1845046/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1845046] Re: Bluetooth headphones/speaker such as Sony WH-1000XM3 default to low quality headset mode and fails to switch to A2DP when selected
Applying the patch fixed my problem with my Sony WH-H900N headphones. Probably a different bug but if I open Sound Settings -> Input and change the input from "Internal Microphone Built-in Audio" to "Headset WH-H900N (h.ear)" the quality degrades and the Output profile changes to "Headset Head Unit (HSP/HFP)". If I change the Output profile back to "High Fidelity Playback (A2DP Sink)" I get high quality audio again but the Input changes back to "Internal Microphone Built-in Audio". Or is it that you can't use the headset microphone and get high quality audio at the same time? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to bluez in Ubuntu. https://bugs.launchpad.net/bugs/1845046 Title: Bluetooth headphones/speaker such as Sony WH-1000XM3 default to low quality headset mode and fails to switch to A2DP when selected Status in PulseAudio: Unknown Status in bluez package in Ubuntu: Fix Released Status in gnome-control-center package in Ubuntu: Invalid Status in pulseaudio package in Ubuntu: Invalid Bug description: Whenever I turn on my headphones theyll connect to my computer but im able to hear the input audio from my microphone and low quality output audio. I have to disconnect the headphones in the bluetooth devices and reconnect for it to fix the problem. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: pulseaudio 1:11.1-1ubuntu7.2 ProcVersionSignature: Ubuntu 5.0.0-29.31~18.04.1-generic 5.0.21 Uname: Linux 5.0.0-29-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.9-0ubuntu7.7 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: litleck1398 F pulseaudio /dev/snd/controlC0: litleck1398 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Sep 23 17:07:59 2019 InstallationDate: Installed on 2019-09-22 (0 days ago) InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 (20190805) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: pulseaudio Symptom: audio Symptom_Card: WH-1000XM3 Symptom_Type: High background noise, or volume is too low Title: [WH-1000XM3, playback] Background noise or low volume UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/12/2019 dmi.bios.vendor: Alienware dmi.bios.version: 1.0.19 dmi.board.name: 01NYPT dmi.board.vendor: Alienware dmi.board.version: A00 dmi.chassis.type: 3 dmi.chassis.vendor: Alienware dmi.chassis.version: Not Specified dmi.modalias: dmi:bvnAlienware:bvr1.0.19:bd02/12/2019:svnAlienware:pnAlienwareAuroraR5:pvr1.0.19:rvnAlienware:rn01NYPT:rvrA00:cvnAlienware:ct3:cvrNotSpecified: dmi.product.family: Alienware dmi.product.name: Alienware Aurora R5 dmi.product.sku: 0729 dmi.product.version: 1.0.19 dmi.sys.vendor: Alienware To manage notifications about this bug go to: https://bugs.launchpad.net/pulseaudio/+bug/1845046/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1845046] Re: Bluetooth headphones/speaker such as Sony WH-1000XM3 default to low quality headset mode and fails to switch to A2DP when selected
I can confirm that applying the patch from #30 in 18.04 does seem to fix the problem when using WH-1000XM3. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to bluez in Ubuntu. https://bugs.launchpad.net/bugs/1845046 Title: Bluetooth headphones/speaker such as Sony WH-1000XM3 default to low quality headset mode and fails to switch to A2DP when selected Status in PulseAudio: Unknown Status in bluez package in Ubuntu: Fix Released Status in gnome-control-center package in Ubuntu: Invalid Status in pulseaudio package in Ubuntu: Invalid Bug description: Whenever I turn on my headphones theyll connect to my computer but im able to hear the input audio from my microphone and low quality output audio. I have to disconnect the headphones in the bluetooth devices and reconnect for it to fix the problem. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: pulseaudio 1:11.1-1ubuntu7.2 ProcVersionSignature: Ubuntu 5.0.0-29.31~18.04.1-generic 5.0.21 Uname: Linux 5.0.0-29-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.9-0ubuntu7.7 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: litleck1398 F pulseaudio /dev/snd/controlC0: litleck1398 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Sep 23 17:07:59 2019 InstallationDate: Installed on 2019-09-22 (0 days ago) InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 (20190805) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: pulseaudio Symptom: audio Symptom_Card: WH-1000XM3 Symptom_Type: High background noise, or volume is too low Title: [WH-1000XM3, playback] Background noise or low volume UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/12/2019 dmi.bios.vendor: Alienware dmi.bios.version: 1.0.19 dmi.board.name: 01NYPT dmi.board.vendor: Alienware dmi.board.version: A00 dmi.chassis.type: 3 dmi.chassis.vendor: Alienware dmi.chassis.version: Not Specified dmi.modalias: dmi:bvnAlienware:bvr1.0.19:bd02/12/2019:svnAlienware:pnAlienwareAuroraR5:pvr1.0.19:rvnAlienware:rn01NYPT:rvrA00:cvnAlienware:ct3:cvrNotSpecified: dmi.product.family: Alienware dmi.product.name: Alienware Aurora R5 dmi.product.sku: 0729 dmi.product.version: 1.0.19 dmi.sys.vendor: Alienware To manage notifications about this bug go to: https://bugs.launchpad.net/pulseaudio/+bug/1845046/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1845046] Re: Bluetooth headphones/speaker such as Sony WH-1000XM3 default to low quality headset mode and fails to switch to A2DP when selected
BTW, just applying this patch[1] to bluez package from 18.04 fixes the a2dp problem for me with Sony WH-CH700N headphones. Patch applies cleanly to 5.48. 1. https://git.kernel.org/pub/scm/bluetooth/bluez.git/patch/?id=477ecca127c529611adbc53f08039cefaf86305d -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to bluez in Ubuntu. https://bugs.launchpad.net/bugs/1845046 Title: Bluetooth headphones/speaker such as Sony WH-1000XM3 default to low quality headset mode and fails to switch to A2DP when selected Status in PulseAudio: Unknown Status in bluez package in Ubuntu: Fix Released Status in gnome-control-center package in Ubuntu: Invalid Status in pulseaudio package in Ubuntu: Invalid Bug description: Whenever I turn on my headphones theyll connect to my computer but im able to hear the input audio from my microphone and low quality output audio. I have to disconnect the headphones in the bluetooth devices and reconnect for it to fix the problem. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: pulseaudio 1:11.1-1ubuntu7.2 ProcVersionSignature: Ubuntu 5.0.0-29.31~18.04.1-generic 5.0.21 Uname: Linux 5.0.0-29-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.9-0ubuntu7.7 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: litleck1398 F pulseaudio /dev/snd/controlC0: litleck1398 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Sep 23 17:07:59 2019 InstallationDate: Installed on 2019-09-22 (0 days ago) InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 (20190805) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: pulseaudio Symptom: audio Symptom_Card: WH-1000XM3 Symptom_Type: High background noise, or volume is too low Title: [WH-1000XM3, playback] Background noise or low volume UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/12/2019 dmi.bios.vendor: Alienware dmi.bios.version: 1.0.19 dmi.board.name: 01NYPT dmi.board.vendor: Alienware dmi.board.version: A00 dmi.chassis.type: 3 dmi.chassis.vendor: Alienware dmi.chassis.version: Not Specified dmi.modalias: dmi:bvnAlienware:bvr1.0.19:bd02/12/2019:svnAlienware:pnAlienwareAuroraR5:pvr1.0.19:rvnAlienware:rn01NYPT:rvrA00:cvnAlienware:ct3:cvrNotSpecified: dmi.product.family: Alienware dmi.product.name: Alienware Aurora R5 dmi.product.sku: 0729 dmi.product.version: 1.0.19 dmi.sys.vendor: Alienware To manage notifications about this bug go to: https://bugs.launchpad.net/pulseaudio/+bug/1845046/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1845046] Re: Bluetooth headphones/speaker such as Sony WH-1000XM3 default to low quality headset mode and fails to switch to A2DP when selected
May we have this backported to 18.04? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to bluez in Ubuntu. https://bugs.launchpad.net/bugs/1845046 Title: Bluetooth headphones/speaker such as Sony WH-1000XM3 default to low quality headset mode and fails to switch to A2DP when selected Status in PulseAudio: Unknown Status in bluez package in Ubuntu: Fix Released Status in gnome-control-center package in Ubuntu: Invalid Status in pulseaudio package in Ubuntu: Invalid Bug description: Whenever I turn on my headphones theyll connect to my computer but im able to hear the input audio from my microphone and low quality output audio. I have to disconnect the headphones in the bluetooth devices and reconnect for it to fix the problem. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: pulseaudio 1:11.1-1ubuntu7.2 ProcVersionSignature: Ubuntu 5.0.0-29.31~18.04.1-generic 5.0.21 Uname: Linux 5.0.0-29-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.9-0ubuntu7.7 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: litleck1398 F pulseaudio /dev/snd/controlC0: litleck1398 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Sep 23 17:07:59 2019 InstallationDate: Installed on 2019-09-22 (0 days ago) InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 (20190805) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: pulseaudio Symptom: audio Symptom_Card: WH-1000XM3 Symptom_Type: High background noise, or volume is too low Title: [WH-1000XM3, playback] Background noise or low volume UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/12/2019 dmi.bios.vendor: Alienware dmi.bios.version: 1.0.19 dmi.board.name: 01NYPT dmi.board.vendor: Alienware dmi.board.version: A00 dmi.chassis.type: 3 dmi.chassis.vendor: Alienware dmi.chassis.version: Not Specified dmi.modalias: dmi:bvnAlienware:bvr1.0.19:bd02/12/2019:svnAlienware:pnAlienwareAuroraR5:pvr1.0.19:rvnAlienware:rn01NYPT:rvrA00:cvnAlienware:ct3:cvrNotSpecified: dmi.product.family: Alienware dmi.product.name: Alienware Aurora R5 dmi.product.sku: 0729 dmi.product.version: 1.0.19 dmi.sys.vendor: Alienware To manage notifications about this bug go to: https://bugs.launchpad.net/pulseaudio/+bug/1845046/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1845046] Re: Bluetooth headphones/speaker such as Sony WH-1000XM3 default to low quality headset mode and fails to switch to A2DP when selected
I can confirm that installing these packages onto Ubuntu 19.10 fixes the problem for my Sony WH-1000XM3. Thank you very much Daniel! -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to bluez in Ubuntu. https://bugs.launchpad.net/bugs/1845046 Title: Bluetooth headphones/speaker such as Sony WH-1000XM3 default to low quality headset mode and fails to switch to A2DP when selected Status in PulseAudio: Unknown Status in bluez package in Ubuntu: Fix Released Status in gnome-control-center package in Ubuntu: Invalid Status in pulseaudio package in Ubuntu: Invalid Bug description: Whenever I turn on my headphones theyll connect to my computer but im able to hear the input audio from my microphone and low quality output audio. I have to disconnect the headphones in the bluetooth devices and reconnect for it to fix the problem. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: pulseaudio 1:11.1-1ubuntu7.2 ProcVersionSignature: Ubuntu 5.0.0-29.31~18.04.1-generic 5.0.21 Uname: Linux 5.0.0-29-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.9-0ubuntu7.7 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: litleck1398 F pulseaudio /dev/snd/controlC0: litleck1398 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Sep 23 17:07:59 2019 InstallationDate: Installed on 2019-09-22 (0 days ago) InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 (20190805) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: pulseaudio Symptom: audio Symptom_Card: WH-1000XM3 Symptom_Type: High background noise, or volume is too low Title: [WH-1000XM3, playback] Background noise or low volume UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/12/2019 dmi.bios.vendor: Alienware dmi.bios.version: 1.0.19 dmi.board.name: 01NYPT dmi.board.vendor: Alienware dmi.board.version: A00 dmi.chassis.type: 3 dmi.chassis.vendor: Alienware dmi.chassis.version: Not Specified dmi.modalias: dmi:bvnAlienware:bvr1.0.19:bd02/12/2019:svnAlienware:pnAlienwareAuroraR5:pvr1.0.19:rvnAlienware:rn01NYPT:rvrA00:cvnAlienware:ct3:cvrNotSpecified: dmi.product.family: Alienware dmi.product.name: Alienware Aurora R5 dmi.product.sku: 0729 dmi.product.version: 1.0.19 dmi.sys.vendor: Alienware To manage notifications about this bug go to: https://bugs.launchpad.net/pulseaudio/+bug/1845046/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1845046] Re: Bluetooth headphones/speaker such as Sony WH-1000XM3 default to low quality headset mode and fails to switch to A2DP when selected
** Changed in: bluez (Ubuntu) Milestone: None => ubuntu-19.12 -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to bluez in Ubuntu. https://bugs.launchpad.net/bugs/1845046 Title: Bluetooth headphones/speaker such as Sony WH-1000XM3 default to low quality headset mode and fails to switch to A2DP when selected Status in PulseAudio: Unknown Status in bluez package in Ubuntu: Fix Released Status in gnome-control-center package in Ubuntu: Invalid Status in pulseaudio package in Ubuntu: Invalid Bug description: Whenever I turn on my headphones theyll connect to my computer but im able to hear the input audio from my microphone and low quality output audio. I have to disconnect the headphones in the bluetooth devices and reconnect for it to fix the problem. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: pulseaudio 1:11.1-1ubuntu7.2 ProcVersionSignature: Ubuntu 5.0.0-29.31~18.04.1-generic 5.0.21 Uname: Linux 5.0.0-29-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.9-0ubuntu7.7 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: litleck1398 F pulseaudio /dev/snd/controlC0: litleck1398 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Sep 23 17:07:59 2019 InstallationDate: Installed on 2019-09-22 (0 days ago) InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 (20190805) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: pulseaudio Symptom: audio Symptom_Card: WH-1000XM3 Symptom_Type: High background noise, or volume is too low Title: [WH-1000XM3, playback] Background noise or low volume UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/12/2019 dmi.bios.vendor: Alienware dmi.bios.version: 1.0.19 dmi.board.name: 01NYPT dmi.board.vendor: Alienware dmi.board.version: A00 dmi.chassis.type: 3 dmi.chassis.vendor: Alienware dmi.chassis.version: Not Specified dmi.modalias: dmi:bvnAlienware:bvr1.0.19:bd02/12/2019:svnAlienware:pnAlienwareAuroraR5:pvr1.0.19:rvnAlienware:rn01NYPT:rvrA00:cvnAlienware:ct3:cvrNotSpecified: dmi.product.family: Alienware dmi.product.name: Alienware Aurora R5 dmi.product.sku: 0729 dmi.product.version: 1.0.19 dmi.sys.vendor: Alienware To manage notifications about this bug go to: https://bugs.launchpad.net/pulseaudio/+bug/1845046/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1845046] Re: Bluetooth headphones/speaker such as Sony WH-1000XM3 default to low quality headset mode and fails to switch to A2DP when selected
Verified fixed in BlueZ 5.52 (or 5.51), so the fix is in Ubuntu 20.04. I'm not sure what commit(s) in BlueZ did the trick but if you are using Ubuntu 19.10 and want the fix then please just download these packages: https://launchpad.net/ubuntu/+source/bluez/5.52-0ubuntu2/+build/18277594/+files/bluez_5.52-0ubuntu2_amd64.deb https://launchpad.net/ubuntu/+source/bluez/5.52-0ubuntu2/+build/18277594/+files/libbluetooth3_5.52-0ubuntu2_amd64.deb https://launchpad.net/ubuntu/+source/bluez/5.52-0ubuntu2/+build/18277594/+files /bluez-cups_5.52-0ubuntu2_amd64.deb https://launchpad.net/ubuntu/+source/bluez/5.52-0ubuntu2/+build/18277594/+files /bluez-obexd_5.52-0ubuntu2_amd64.deb and install them together: dpkg -i *.deb ** Changed in: pulseaudio (Ubuntu) Status: Confirmed => Invalid ** Changed in: gnome-control-center (Ubuntu) Status: Confirmed => Invalid ** Changed in: bluez (Ubuntu) Status: Confirmed => Fix Released -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to bluez in Ubuntu. https://bugs.launchpad.net/bugs/1845046 Title: Bluetooth headphones/speaker such as Sony WH-1000XM3 default to low quality headset mode and fails to switch to A2DP when selected Status in PulseAudio: Unknown Status in bluez package in Ubuntu: Fix Released Status in gnome-control-center package in Ubuntu: Invalid Status in pulseaudio package in Ubuntu: Invalid Bug description: Whenever I turn on my headphones theyll connect to my computer but im able to hear the input audio from my microphone and low quality output audio. I have to disconnect the headphones in the bluetooth devices and reconnect for it to fix the problem. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: pulseaudio 1:11.1-1ubuntu7.2 ProcVersionSignature: Ubuntu 5.0.0-29.31~18.04.1-generic 5.0.21 Uname: Linux 5.0.0-29-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.9-0ubuntu7.7 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: litleck1398 F pulseaudio /dev/snd/controlC0: litleck1398 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Sep 23 17:07:59 2019 InstallationDate: Installed on 2019-09-22 (0 days ago) InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 (20190805) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: pulseaudio Symptom: audio Symptom_Card: WH-1000XM3 Symptom_Type: High background noise, or volume is too low Title: [WH-1000XM3, playback] Background noise or low volume UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/12/2019 dmi.bios.vendor: Alienware dmi.bios.version: 1.0.19 dmi.board.name: 01NYPT dmi.board.vendor: Alienware dmi.board.version: A00 dmi.chassis.type: 3 dmi.chassis.vendor: Alienware dmi.chassis.version: Not Specified dmi.modalias: dmi:bvnAlienware:bvr1.0.19:bd02/12/2019:svnAlienware:pnAlienwareAuroraR5:pvr1.0.19:rvnAlienware:rn01NYPT:rvrA00:cvnAlienware:ct3:cvrNotSpecified: dmi.product.family: Alienware dmi.product.name: Alienware Aurora R5 dmi.product.sku: 0729 dmi.product.version: 1.0.19 dmi.sys.vendor: Alienware To manage notifications about this bug go to: https://bugs.launchpad.net/pulseaudio/+bug/1845046/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1845046] Re: Bluetooth headphones/speaker such as Sony WH-1000XM3 default to low quality headset mode and fails to switch to A2DP when selected
** Summary changed: - Bluetooth headphones/speaker default to low quality headset mode and fails to switch to A2DP when selected + Bluetooth headphones/speaker such as Sony WH-1000XM3 default to low quality headset mode and fails to switch to A2DP when selected -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to bluez in Ubuntu. https://bugs.launchpad.net/bugs/1845046 Title: Bluetooth headphones/speaker such as Sony WH-1000XM3 default to low quality headset mode and fails to switch to A2DP when selected Status in PulseAudio: Unknown Status in bluez package in Ubuntu: Confirmed Status in gnome-control-center package in Ubuntu: Confirmed Status in pulseaudio package in Ubuntu: Confirmed Bug description: Whenever I turn on my headphones theyll connect to my computer but im able to hear the input audio from my microphone and low quality output audio. I have to disconnect the headphones in the bluetooth devices and reconnect for it to fix the problem. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: pulseaudio 1:11.1-1ubuntu7.2 ProcVersionSignature: Ubuntu 5.0.0-29.31~18.04.1-generic 5.0.21 Uname: Linux 5.0.0-29-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.9-0ubuntu7.7 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: litleck1398 F pulseaudio /dev/snd/controlC0: litleck1398 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Sep 23 17:07:59 2019 InstallationDate: Installed on 2019-09-22 (0 days ago) InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 (20190805) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: pulseaudio Symptom: audio Symptom_Card: WH-1000XM3 Symptom_Type: High background noise, or volume is too low Title: [WH-1000XM3, playback] Background noise or low volume UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/12/2019 dmi.bios.vendor: Alienware dmi.bios.version: 1.0.19 dmi.board.name: 01NYPT dmi.board.vendor: Alienware dmi.board.version: A00 dmi.chassis.type: 3 dmi.chassis.vendor: Alienware dmi.chassis.version: Not Specified dmi.modalias: dmi:bvnAlienware:bvr1.0.19:bd02/12/2019:svnAlienware:pnAlienwareAuroraR5:pvr1.0.19:rvnAlienware:rn01NYPT:rvrA00:cvnAlienware:ct3:cvrNotSpecified: dmi.product.family: Alienware dmi.product.name: Alienware Aurora R5 dmi.product.sku: 0729 dmi.product.version: 1.0.19 dmi.sys.vendor: Alienware To manage notifications about this bug go to: https://bugs.launchpad.net/pulseaudio/+bug/1845046/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
