[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[Marius Acniz]

Hi Eurelien,

any chance you might write a simplet step by step toturial how to apply your 
patch?
Thanks a lot. 

Marius

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Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in Linux:
  New
Status in linux package in Ubuntu:
  Fix Released

Bug description:
  I've been googling this issue for 10's of hours and tried many things.

  Relase of Ubuntu: 19.10

  Expected outcome: Music plays on the internal speakers and headphones.

  Actual outcome: I can barely hear audio using headphones with volume
  turned up to 150%.  Absolutely nothing comes out of the speakers. (The
  speakers sound great under Windows 10.)

  Complete alsa-info output is attached, but here are some snippets:

  !!DMI Information
  !!---

  Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
  Product Name:  950SBE/951SBE
  Product Version:   P06RES
  Firmware Version:  P06RES.075.190529.SP
  Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
  Board Name:NP950SBE-K01US

  
  !!Kernel Information
  !!--

  Kernel release:5.3.0-19-generic
  Operating System:  GNU/Linux
  Architecture:  x86_64
  Processor: x86_64
  SMP Enabled:   Yes


  !!ALSA Version
  !!

  Driver version: k5.3.0-19-generic
  Library version:1.1.9
  Utilities version:  1.1.9

  
  !!Loaded ALSA modules
  !!---

  snd_hda_intel

  
  !!Sound Servers on this system
  !!

  Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

  
  !!Soundcards recognised by ALSA
  !!-

   0 [PCH]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0x604b118000 irq 177

  
  !!PCI Soundcards installed in the system
  !!--

  00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP
  High Definition Audio Controller (rev 11)

  
  !!Advanced information - PCI Vendor/Device/Subsystem ID's
  !!---

  00:1f.3 0401: 8086:9dc8 (rev 11)
  DeviceName: Onboard - Sound

  
  !!HDA-Intel Codec information
  !!---
  --startcollapse--

  Codec: Realtek ALC298
  Address: 0
  AFG Function Id: 0x1 (unsol 1)
  Vendor Id: 0x10ec0298
  Subsystem Id: 0x144dc812
  Revision Id: 0x100103
  No Modem Function Group found
  Default PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
  Default Amp-In caps: N/A
  Default Amp-Out caps: N/A
  State of AFG node 0x01:
Power states:  D0 D1 D2 D3 D3cold CLKSTOP EPSS
Power: setting=D0, actual=D0
  GPIO: io=8, o=0, i=0, unsolicited=1, wake=0
IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[6]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[7]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Headphone Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Device: name="ALC298 Analog", type="Audio", device=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x00 0x00]
Converter: stream=1, channel=0
PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
Power states:  D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
  Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Speaker Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x7f 0x7f]
Converter: stream=1, channel=0

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1
  Uname: Linux 5.3.0-19-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8.2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  martin 1383 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Nov  6 06:20:08 2019
  InstallationDate: Installed on 2019-11-03 (3 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  PackageArchitecture: all
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: alsa-driver
  Symptom: audio
  

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[Aurélien]

Hi All,

I'm sorry i didn't found time to send my work but now it's done.
Please find the ALC298 python scripts and the brightness management of the 
Samsung galaxy book 12 on my github: 
https://github.com/Teetoow/SamsungGalaxyBook12

I'm not sure it will solve problem for other ALC298 soundcards but it
works fine for me.

Sound difference between the windows driver and the linux one comes from
software remixing (in particular to take into account the internal
speaker response). You will find better results by using easyeffets.

I would be very interested in a solution to get this internal speaker
response without costing materials, but i don't know how to do that.

The brightness has some flickering problems at low brightness. I'm not
sure that it comes from the brightness management itself. I will check
that in a near future.

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You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1851518

Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in Linux:
  New
Status in linux package in Ubuntu:
  Fix Released

Bug description:
  I've been googling this issue for 10's of hours and tried many things.

  Relase of Ubuntu: 19.10

  Expected outcome: Music plays on the internal speakers and headphones.

  Actual outcome: I can barely hear audio using headphones with volume
  turned up to 150%.  Absolutely nothing comes out of the speakers. (The
  speakers sound great under Windows 10.)

  Complete alsa-info output is attached, but here are some snippets:

  !!DMI Information
  !!---

  Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
  Product Name:  950SBE/951SBE
  Product Version:   P06RES
  Firmware Version:  P06RES.075.190529.SP
  Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
  Board Name:NP950SBE-K01US

  
  !!Kernel Information
  !!--

  Kernel release:5.3.0-19-generic
  Operating System:  GNU/Linux
  Architecture:  x86_64
  Processor: x86_64
  SMP Enabled:   Yes


  !!ALSA Version
  !!

  Driver version: k5.3.0-19-generic
  Library version:1.1.9
  Utilities version:  1.1.9

  
  !!Loaded ALSA modules
  !!---

  snd_hda_intel

  
  !!Sound Servers on this system
  !!

  Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

  
  !!Soundcards recognised by ALSA
  !!-

   0 [PCH]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0x604b118000 irq 177

  
  !!PCI Soundcards installed in the system
  !!--

  00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP
  High Definition Audio Controller (rev 11)

  
  !!Advanced information - PCI Vendor/Device/Subsystem ID's
  !!---

  00:1f.3 0401: 8086:9dc8 (rev 11)
  DeviceName: Onboard - Sound

  
  !!HDA-Intel Codec information
  !!---
  --startcollapse--

  Codec: Realtek ALC298
  Address: 0
  AFG Function Id: 0x1 (unsol 1)
  Vendor Id: 0x10ec0298
  Subsystem Id: 0x144dc812
  Revision Id: 0x100103
  No Modem Function Group found
  Default PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
  Default Amp-In caps: N/A
  Default Amp-Out caps: N/A
  State of AFG node 0x01:
Power states:  D0 D1 D2 D3 D3cold CLKSTOP EPSS
Power: setting=D0, actual=D0
  GPIO: io=8, o=0, i=0, unsolicited=1, wake=0
IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[6]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[7]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Headphone Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Device: name="ALC298 Analog", type="Audio", device=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x00 0x00]
Converter: stream=1, channel=0
PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
Power states:  D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
  Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Speaker Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x7f 0x7f]
Converter: stream=1, channel=0

  ProblemType: Bug
  

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[influenist]

Hi All,

Running the xiaomi notebook x15 pro here. Which comes with 4 speakers.
The front firing sound bad, like 25% and downward do not make any sound.
Anyone can help me out where to start?

hdajackretask does not work / save upon reboot. Kinda struggeling with
this one here...

http://alsa-project.org/db/?f=e4477f3727b1df458e1647d10a48cba2f94b2112

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1851518

Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in Linux:
  New
Status in linux package in Ubuntu:
  Fix Released

Bug description:
  I've been googling this issue for 10's of hours and tried many things.

  Relase of Ubuntu: 19.10

  Expected outcome: Music plays on the internal speakers and headphones.

  Actual outcome: I can barely hear audio using headphones with volume
  turned up to 150%.  Absolutely nothing comes out of the speakers. (The
  speakers sound great under Windows 10.)

  Complete alsa-info output is attached, but here are some snippets:

  !!DMI Information
  !!---

  Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
  Product Name:  950SBE/951SBE
  Product Version:   P06RES
  Firmware Version:  P06RES.075.190529.SP
  Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
  Board Name:NP950SBE-K01US

  
  !!Kernel Information
  !!--

  Kernel release:5.3.0-19-generic
  Operating System:  GNU/Linux
  Architecture:  x86_64
  Processor: x86_64
  SMP Enabled:   Yes


  !!ALSA Version
  !!

  Driver version: k5.3.0-19-generic
  Library version:1.1.9
  Utilities version:  1.1.9

  
  !!Loaded ALSA modules
  !!---

  snd_hda_intel

  
  !!Sound Servers on this system
  !!

  Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

  
  !!Soundcards recognised by ALSA
  !!-

   0 [PCH]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0x604b118000 irq 177

  
  !!PCI Soundcards installed in the system
  !!--

  00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP
  High Definition Audio Controller (rev 11)

  
  !!Advanced information - PCI Vendor/Device/Subsystem ID's
  !!---

  00:1f.3 0401: 8086:9dc8 (rev 11)
  DeviceName: Onboard - Sound

  
  !!HDA-Intel Codec information
  !!---
  --startcollapse--

  Codec: Realtek ALC298
  Address: 0
  AFG Function Id: 0x1 (unsol 1)
  Vendor Id: 0x10ec0298
  Subsystem Id: 0x144dc812
  Revision Id: 0x100103
  No Modem Function Group found
  Default PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
  Default Amp-In caps: N/A
  Default Amp-Out caps: N/A
  State of AFG node 0x01:
Power states:  D0 D1 D2 D3 D3cold CLKSTOP EPSS
Power: setting=D0, actual=D0
  GPIO: io=8, o=0, i=0, unsolicited=1, wake=0
IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[6]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[7]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Headphone Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Device: name="ALC298 Analog", type="Audio", device=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x00 0x00]
Converter: stream=1, channel=0
PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
Power states:  D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
  Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Speaker Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x7f 0x7f]
Converter: stream=1, channel=0

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1
  Uname: Linux 5.3.0-19-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8.2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  martin 1383 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Nov  6 06:20:08 2019
  InstallationDate: Installed on 2019-11-03 (3 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan 

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[Drew R.]

@titou829 -

That would be great, thank you!  As of now, I've used the script/verbs
from this link (I think that's where I got them):
https://github.com/thesofproject/linux/issues/4055 .  And that managed
to get my sound working, but with the right side at lower volume, and I
believe ever lesser volume on the right each time I run the script.  So
therefore, in the meantime, I've just been afraid to shut off my
computer lol, because I don't wanna have to run those verbs again and
find out the hard way.  So if you have a new set of verbs to send,
that'd be great.  I'm sure at some point, my computer will hard-crash,
and I won't have a choice but to try something again.

** Bug watch added: github.com/thesofproject/linux/issues #4055
   https://github.com/thesofproject/linux/issues/4055

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You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1851518

Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in Linux:
  New
Status in linux package in Ubuntu:
  Fix Released

Bug description:
  I've been googling this issue for 10's of hours and tried many things.

  Relase of Ubuntu: 19.10

  Expected outcome: Music plays on the internal speakers and headphones.

  Actual outcome: I can barely hear audio using headphones with volume
  turned up to 150%.  Absolutely nothing comes out of the speakers. (The
  speakers sound great under Windows 10.)

  Complete alsa-info output is attached, but here are some snippets:

  !!DMI Information
  !!---

  Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
  Product Name:  950SBE/951SBE
  Product Version:   P06RES
  Firmware Version:  P06RES.075.190529.SP
  Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
  Board Name:NP950SBE-K01US

  
  !!Kernel Information
  !!--

  Kernel release:5.3.0-19-generic
  Operating System:  GNU/Linux
  Architecture:  x86_64
  Processor: x86_64
  SMP Enabled:   Yes


  !!ALSA Version
  !!

  Driver version: k5.3.0-19-generic
  Library version:1.1.9
  Utilities version:  1.1.9

  
  !!Loaded ALSA modules
  !!---

  snd_hda_intel

  
  !!Sound Servers on this system
  !!

  Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

  
  !!Soundcards recognised by ALSA
  !!-

   0 [PCH]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0x604b118000 irq 177

  
  !!PCI Soundcards installed in the system
  !!--

  00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP
  High Definition Audio Controller (rev 11)

  
  !!Advanced information - PCI Vendor/Device/Subsystem ID's
  !!---

  00:1f.3 0401: 8086:9dc8 (rev 11)
  DeviceName: Onboard - Sound

  
  !!HDA-Intel Codec information
  !!---
  --startcollapse--

  Codec: Realtek ALC298
  Address: 0
  AFG Function Id: 0x1 (unsol 1)
  Vendor Id: 0x10ec0298
  Subsystem Id: 0x144dc812
  Revision Id: 0x100103
  No Modem Function Group found
  Default PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
  Default Amp-In caps: N/A
  Default Amp-Out caps: N/A
  State of AFG node 0x01:
Power states:  D0 D1 D2 D3 D3cold CLKSTOP EPSS
Power: setting=D0, actual=D0
  GPIO: io=8, o=0, i=0, unsolicited=1, wake=0
IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[6]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[7]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Headphone Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Device: name="ALC298 Analog", type="Audio", device=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x00 0x00]
Converter: stream=1, channel=0
PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
Power states:  D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
  Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Speaker Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x7f 0x7f]
Converter: stream=1, channel=0

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: alsa-base 

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[Aurélien]

Hi all,

I finally got time to work on the soundcard of the Galaxy Book 12 (SM-W720). I 
finally found the solution in order to get it working under linux after a lot 
of work on the verbs I got  from qemu two years ago.
I already can have sound from a script I'll send to you this weekend.
I'm also working on an ALSA patch.
Maybe it will work for you @drew-rosoff.

And since you spoke about brightness, please note that I worked on hardware 
brightness driver for the AMOLED display. It still have flickering problem on 
very low brightness state but it works pretty well. 
For the moment the brightness is managed through a script which plays with 
/dev/drm_aux_dp device.
I'll try to develop a driver  (but it's too dependant from the i915 driver and 
I don't want to integrate this code into the i915 driver..)

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You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1851518

Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in Linux:
  New
Status in linux package in Ubuntu:
  Fix Released

Bug description:
  I've been googling this issue for 10's of hours and tried many things.

  Relase of Ubuntu: 19.10

  Expected outcome: Music plays on the internal speakers and headphones.

  Actual outcome: I can barely hear audio using headphones with volume
  turned up to 150%.  Absolutely nothing comes out of the speakers. (The
  speakers sound great under Windows 10.)

  Complete alsa-info output is attached, but here are some snippets:

  !!DMI Information
  !!---

  Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
  Product Name:  950SBE/951SBE
  Product Version:   P06RES
  Firmware Version:  P06RES.075.190529.SP
  Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
  Board Name:NP950SBE-K01US

  
  !!Kernel Information
  !!--

  Kernel release:5.3.0-19-generic
  Operating System:  GNU/Linux
  Architecture:  x86_64
  Processor: x86_64
  SMP Enabled:   Yes


  !!ALSA Version
  !!

  Driver version: k5.3.0-19-generic
  Library version:1.1.9
  Utilities version:  1.1.9

  
  !!Loaded ALSA modules
  !!---

  snd_hda_intel

  
  !!Sound Servers on this system
  !!

  Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

  
  !!Soundcards recognised by ALSA
  !!-

   0 [PCH]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0x604b118000 irq 177

  
  !!PCI Soundcards installed in the system
  !!--

  00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP
  High Definition Audio Controller (rev 11)

  
  !!Advanced information - PCI Vendor/Device/Subsystem ID's
  !!---

  00:1f.3 0401: 8086:9dc8 (rev 11)
  DeviceName: Onboard - Sound

  
  !!HDA-Intel Codec information
  !!---
  --startcollapse--

  Codec: Realtek ALC298
  Address: 0
  AFG Function Id: 0x1 (unsol 1)
  Vendor Id: 0x10ec0298
  Subsystem Id: 0x144dc812
  Revision Id: 0x100103
  No Modem Function Group found
  Default PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
  Default Amp-In caps: N/A
  Default Amp-Out caps: N/A
  State of AFG node 0x01:
Power states:  D0 D1 D2 D3 D3cold CLKSTOP EPSS
Power: setting=D0, actual=D0
  GPIO: io=8, o=0, i=0, unsolicited=1, wake=0
IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[6]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[7]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Headphone Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Device: name="ALC298 Analog", type="Audio", device=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x00 0x00]
Converter: stream=1, channel=0
PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
Power states:  D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
  Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Speaker Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x7f 0x7f]
Converter: stream=1, channel=0

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[Drew R.]

Great news!!!  Got the new machine.  Avoided booting into windows, ever,
just in case.  Executed your steps 1 through 8 (except for the
default.pa part... I wasn't sure if that was crucial, and figured I'd
save it until it seemed needed).  Boot fresh machine, no sound.  Apply
the verbs - The other set, from that link I sent (the one that has 3600
verbs :/ ).  Sound!!! On the left, good.  On the right, about 10%
quieter but well beyond good enough for me.  (Other people using those
verbs from that thread have noticed the slight volume difference as
well... the verbs aren't perfect I guess).  So I was very happy.

I shutdown.  Verified no sound after startup.  Ran the verbs again.
Sound again, but this time right speaker is 50% quieter.  So, I'm going
to stop running the verbs, not install it as a service as I was about
to, and only run it when needed (I shutdown my machine about once a year
anyway, lol).  Cause I think you are 100% right... It's all just about
the verbs.  My old machine probably didn't have a busted speaker, I had
just ran so many different verbs through, and some had stuck, that the
speaker was semi-permamently reduced.  And its possible that these verbs
from that link also aren't perfect, and are lowering the right volume a
bit each time its run.  It seems that some things aren't even reset on
shutdown, while others are.  People on that thread imply that after a
day or so, things reset, but I can't imagine how that works or what its
based on, but we'll see.  So I'm going to leave well enough alone, for
the time being, and hope that there's activity on that thread and they
get the verbs better (cause yes, qemu seems to be a whole rabbit whole,
so if someone else with a similar machine already has it all set up . .
.).

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https://bugs.launchpad.net/bugs/1851518

Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in Linux:
  New
Status in linux package in Ubuntu:
  Fix Released

Bug description:
  I've been googling this issue for 10's of hours and tried many things.

  Relase of Ubuntu: 19.10

  Expected outcome: Music plays on the internal speakers and headphones.

  Actual outcome: I can barely hear audio using headphones with volume
  turned up to 150%.  Absolutely nothing comes out of the speakers. (The
  speakers sound great under Windows 10.)

  Complete alsa-info output is attached, but here are some snippets:

  !!DMI Information
  !!---

  Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
  Product Name:  950SBE/951SBE
  Product Version:   P06RES
  Firmware Version:  P06RES.075.190529.SP
  Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
  Board Name:NP950SBE-K01US

  
  !!Kernel Information
  !!--

  Kernel release:5.3.0-19-generic
  Operating System:  GNU/Linux
  Architecture:  x86_64
  Processor: x86_64
  SMP Enabled:   Yes


  !!ALSA Version
  !!

  Driver version: k5.3.0-19-generic
  Library version:1.1.9
  Utilities version:  1.1.9

  
  !!Loaded ALSA modules
  !!---

  snd_hda_intel

  
  !!Sound Servers on this system
  !!

  Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

  
  !!Soundcards recognised by ALSA
  !!-

   0 [PCH]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0x604b118000 irq 177

  
  !!PCI Soundcards installed in the system
  !!--

  00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP
  High Definition Audio Controller (rev 11)

  
  !!Advanced information - PCI Vendor/Device/Subsystem ID's
  !!---

  00:1f.3 0401: 8086:9dc8 (rev 11)
  DeviceName: Onboard - Sound

  
  !!HDA-Intel Codec information
  !!---
  --startcollapse--

  Codec: Realtek ALC298
  Address: 0
  AFG Function Id: 0x1 (unsol 1)
  Vendor Id: 0x10ec0298
  Subsystem Id: 0x144dc812
  Revision Id: 0x100103
  No Modem Function Group found
  Default PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
  Default Amp-In caps: N/A
  Default Amp-Out caps: N/A
  State of AFG node 0x01:
Power states:  D0 D1 D2 D3 D3cold CLKSTOP EPSS
Power: setting=D0, actual=D0
  GPIO: io=8, o=0, i=0, unsolicited=1, wake=0
IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[6]: enable=0, dir=0, wake=0, 

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[jhubuntu20]

Yes, thank you for the brightness fix.

If it helps, I did remember the changes to make to the common.c file for
logging.  In that bsd article you can ignore most of the text, but
somewhere in the middleish there is a hyper link that says something
like my hack.  If you click on it, it shows you in git hub the changes
to make to common.c.  Otherwise its just the instructions I sent.

Also, I could be wrong and its just my opinion, but I don't believe
there is a verb that would burn out the amp and I believe it is one
smart AKG amp for the entire laptop.  You could easily have a bad
speaker as its a new machine, but I doubt its from the verbs.  Part of
the struggle I had when finding the verbs was that some sequences would
turn on just one speaker and sometimes the audio was garbled, so based
on that experience, I would tend to believe you just don't have the
right verb set.  It was a challenge to get a small set of verbs that
worked very consistently.  If you are going to return the laptop anyway
and have not tried it yet, I would also recommend just trying a
completely fresh 22.04 install and the 8 steps we discussed above (with
either set of verbs).  I honestly think that might work and will be
simpler than qemu.

-- 
You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1851518

Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in Linux:
  New
Status in linux package in Ubuntu:
  Fix Released

Bug description:
  I've been googling this issue for 10's of hours and tried many things.

  Relase of Ubuntu: 19.10

  Expected outcome: Music plays on the internal speakers and headphones.

  Actual outcome: I can barely hear audio using headphones with volume
  turned up to 150%.  Absolutely nothing comes out of the speakers. (The
  speakers sound great under Windows 10.)

  Complete alsa-info output is attached, but here are some snippets:

  !!DMI Information
  !!---

  Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
  Product Name:  950SBE/951SBE
  Product Version:   P06RES
  Firmware Version:  P06RES.075.190529.SP
  Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
  Board Name:NP950SBE-K01US

  
  !!Kernel Information
  !!--

  Kernel release:5.3.0-19-generic
  Operating System:  GNU/Linux
  Architecture:  x86_64
  Processor: x86_64
  SMP Enabled:   Yes


  !!ALSA Version
  !!

  Driver version: k5.3.0-19-generic
  Library version:1.1.9
  Utilities version:  1.1.9

  
  !!Loaded ALSA modules
  !!---

  snd_hda_intel

  
  !!Sound Servers on this system
  !!

  Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

  
  !!Soundcards recognised by ALSA
  !!-

   0 [PCH]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0x604b118000 irq 177

  
  !!PCI Soundcards installed in the system
  !!--

  00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP
  High Definition Audio Controller (rev 11)

  
  !!Advanced information - PCI Vendor/Device/Subsystem ID's
  !!---

  00:1f.3 0401: 8086:9dc8 (rev 11)
  DeviceName: Onboard - Sound

  
  !!HDA-Intel Codec information
  !!---
  --startcollapse--

  Codec: Realtek ALC298
  Address: 0
  AFG Function Id: 0x1 (unsol 1)
  Vendor Id: 0x10ec0298
  Subsystem Id: 0x144dc812
  Revision Id: 0x100103
  No Modem Function Group found
  Default PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
  Default Amp-In caps: N/A
  Default Amp-Out caps: N/A
  State of AFG node 0x01:
Power states:  D0 D1 D2 D3 D3cold CLKSTOP EPSS
Power: setting=D0, actual=D0
  GPIO: io=8, o=0, i=0, unsolicited=1, wake=0
IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[6]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[7]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Headphone Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Device: name="ALC298 Analog", type="Audio", device=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x00 0x00]
Converter: stream=1, channel=0
PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
  

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[Drew R.]

1)  I am so glad the brightness fix worked for you!  At least I can feel
like I've accomplished something ;)

2)  Thanks so much for your detailed qemu information.  I think I am
going to tackle that next, and it should help (especially since
compiling the pre-customized qemu was giving me trouble...your method
sounds better, cause I can download what should be the latest qemu, and
just patch it before compiling).


So, an update:  A bit of very good news and very bad news.  I was gearing up to 
do qemu last night, but decided to try "one last thing".  I came across this 
post here:
https://bugzilla.kernel.org/show_bug.cgi?id=216023

In it, someone else with a 950QED had done the whole Qemu thing, and
came up with a different set of verbs.  Very long (3500 verbs), not cut
down very well.  So I decided to try them.  Boom, sound! Finally (It
scared the hell out of me, after all this trying and failing).  But:
Sound in the left speaker, in the right speaker extremely loud static.
Rebooted, same thing.  Then, while the static was playing, I went to
write myself a note about the results, and must have waited too long,
because in the meantime, I smelled something very faint coming from the
computer, then the static volume starts reducing slowly bit by bit to
nothing.  And from that point on, no sound in the right speaker in
linux.  In windows, even after shutdown, very faint volume from the
right (It's almost like a blew an amp or something?  ..maybe there is an
amplified speaker that linux is calling, that's dead, and windows is
calling the unamplified one, hence the quiet sound? ...but i don't know
how this stuff works.  Also, in certain configurations, I can in linux
only get that loud static on the right to pop in for 1sec before going
quiet again (by re-running the verbs)... so that cuts against the theory
that I blew something, even though windows sound is still permanently
affected, very weird)

So my computer is still within the return window for a few days, but I
don't wanna get a new one and just repeat the same mistake.  It's
possible it's not that anything blew, but just i'm still missing some
weird initialization/reset verbs or something?  Hence why I think I will
still see what happens on qemu, on a fresh windows install (and even
better that you say it will use a different generic sound driver, so i
can see what happens).  This whole thing has made me realize, as I boot
into linux/windows,reboot, etc., that the soundcard holds state between
reboots much more than I ever thought possible I.e., once the verbs are
sent, they don't need to be sent again unless I launch windows, or
shutdown completely.  And all this seems independent of whether I do
those other steps (alsa.conf, etc.) or not, it just seems about getting
those magic initialization verbs.

** Bug watch added: Linux Kernel Bug Tracker #216023
   https://bugzilla.kernel.org/show_bug.cgi?id=216023

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You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1851518

Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in Linux:
  New
Status in linux package in Ubuntu:
  Fix Released

Bug description:
  I've been googling this issue for 10's of hours and tried many things.

  Relase of Ubuntu: 19.10

  Expected outcome: Music plays on the internal speakers and headphones.

  Actual outcome: I can barely hear audio using headphones with volume
  turned up to 150%.  Absolutely nothing comes out of the speakers. (The
  speakers sound great under Windows 10.)

  Complete alsa-info output is attached, but here are some snippets:

  !!DMI Information
  !!---

  Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
  Product Name:  950SBE/951SBE
  Product Version:   P06RES
  Firmware Version:  P06RES.075.190529.SP
  Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
  Board Name:NP950SBE-K01US

  
  !!Kernel Information
  !!--

  Kernel release:5.3.0-19-generic
  Operating System:  GNU/Linux
  Architecture:  x86_64
  Processor: x86_64
  SMP Enabled:   Yes


  !!ALSA Version
  !!

  Driver version: k5.3.0-19-generic
  Library version:1.1.9
  Utilities version:  1.1.9

  
  !!Loaded ALSA modules
  !!---

  snd_hda_intel

  
  !!Sound Servers on this system
  !!

  Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

  
  !!Soundcards recognised by ALSA
  !!-

   0 [PCH]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0x604b118000 irq 177

  
  !!PCI Soundcards installed in the system
  !!--

  00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP
  High Definition Audio Controller (rev 11)

  
  !!Advanced information - 

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[jhubuntu20]

A few thoughts...  Just based on my work before and the few people I
helped later, in my experience Samsung reuses as much as possible in
similar models and I don't think the laptops are that much different (if
any) with regard to sound.  So I don't think its option 1.  Option 2 is
a possibility and I would still consider a fresh install. I don't know
about spoofing, but if you know the quirk you think is missing you can
pretty easily just create a customized kernel that applies it.  I did
that originally on the Ion, again based on suggestions from Mike Polzup,
before I actually went down the qemu path.  It was needed back then just
to get the headphones working on the Ion, but I believe that issue is
now resolved in Ubunutu.  Also, for what its worth, your brightness fix
worked perfectly, so there is definitely some common aspects between
these machines.

Its been a couple of years, but basically my qemu approach was 
 -Install basic qemu
 -create a new windows virtual machine
 -Place a sound file on the desktop in the WM and ensure it played
 -Create the modified qemu version to get logging
 -Launch the previously verified VM 
 -Play the sound, noting where in the log it was playing
 -Record the logging
 -Translate the verb formats
 -Play back sections to find some sort of sound
 -Reduce the verbs as much as possible after getting a section that made noise

I never needed to install the windows realtek driver as a separate step, the 
qemu vms always had working sound just with a default install of windows.  It 
seemed like it would be easy once I got the modified qemu working, but it 
wasn't.  Honestly if we hadn't been on covid lockdown I probably would have not 
had the time to finish it.  I assumed, incorrectly, that if I just recorded the 
verbs during boot or the verbs up to the point where I heard sound on the VM it 
would be easy to just replay that bit and hear something, but that never really 
worked smoothly.  I just assumed I did it wrong and it didn't work, but later 
in desperation I started just taking chunks and trying them and I happened to 
hit a working segment. 
 I believe that was on Sept 12, thus the name of the script.  I never really 
figured out why the bigger chunks didn't work.

Mike gave me the basic concept and pointed me at these two approaches
for logging.  He seems to have dropped away right after that, but his
approach was absolutely correct.  Because I didn't think it was working
originally, I made both logging approaches work, but ultimately I used
the bsd style approach for the final work because i found the output
easier to work with as you can just copy and paste from stdout and the
verbs needed less modification:

https://jcs.org/2018/11/12/vfio

https://github.com/Conmanx360/QemuHDADump/wiki/Setup-and-usage-of-the-
program#start-of-content


If it helps, here are my very incomplete notes on making the modified qemu.  I 
didn't write down what I changed in common.c, but I believe it was inline with 
the article...


Manual Install Qemu

sudo apt-get build-dep qemu

Download source https://www.qemu.org/download/#source
tar -xvf {insert-qemu-version-here}.tar.xz
go into folder

modify common.c in hw/vfio (to output the formatted tracing)

In the qemu source, you'll need to edit 
the file pci.c located in the hw/vfio folder. Edit the value: 

DEFINE_PROP_UINT32("x-intx-mmap-timeout-ms", VFIOPCIDevice, 
intx.mmap_timeout, 1100)
From 1100 to 0 to prevent mmap'ing, and then also edit:
DEFINE_PROP_BOOL("x-no-mmap", VFIOPCIDevice, vbasedev.no_mmap, 
false)
From false to true to prevent it completely.

./configure --enable-trace-backends=log --target-list=x86_64-softmmu
make -j9

sudo make install

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You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1851518

Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in Linux:
  New
Status in linux package in Ubuntu:
  Fix Released

Bug description:
  I've been googling this issue for 10's of hours and tried many things.

  Relase of Ubuntu: 19.10

  Expected outcome: Music plays on the internal speakers and headphones.

  Actual outcome: I can barely hear audio using headphones with volume
  turned up to 150%.  Absolutely nothing comes out of the speakers. (The
  speakers sound great under Windows 10.)

  Complete alsa-info output is attached, but here are some snippets:

  !!DMI Information
  !!---

  Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
  Product Name:  950SBE/951SBE
  Product Version:   P06RES
  Firmware Version:  P06RES.075.190529.SP
  Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
  Board Name: 

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[Drew R.]

Thank you for your latest script.  I did a diff, crossing my fingers to
find a difference, but it was only your commented out line starting
pulse audio... so they're the same :/

And thanks for the pacmd output.  At first when I compared yours and
mine, they were the same... except my sinks, etc. were numbered starting
at 0, while yours start at 1 (though the same devices were listed in the
same order).  But then in trying certain configurations, the outputs now
show identical.  (I am not positive, but I think it's when I went back
to blacklisting snd-hda-intel for a moment that they became identical,
so its possible that module just isn't loading for you, and maybe that's
preferable).

I found the quirk 'alc298-samsung-amp' the other day, and also tried a
lot of configurations with that (using "options snd-hda-intel
model=alc298-samsung-amp"), but still no go.  I was working on two
theories:  1)  There's some small difference that matters between your
machine and mine, and trying to find it.  Or alternatively, 2)  There's
no important difference between our machines, but because your machine
reports as the "930XED", which is probably listed, while mine reports as
the "950XEE", which probably isn't listed, there are just some quirks
that are automatically getting activated for your machine but not for
mine... So I was trying to find those quirks (I'd love if there was a
way to 'spoof', and just make everything report that I had the "930XED"
to see what happened, but don't know if thats possible).

I'm still collecting ideas, because I strangely refuse to give up.  And
I may start next down the whole qemu route.  Two questions:  1)  You say
its fairly difficult, doing the subsetting during playback, cause it
turns the card off shortly after turning it on... But you do hear sound
at some point in the process, right?  That's all I need to keep me
going, just a little sound for a second ;).  Also, 2)  Do you happen to
have a url of a good blogpost/set of instructions that you followed for
that?  I think the one I used pointed to an old version of the custom
qemu to compile, because there were just way too many compilation
problems.  (I have my own windows partition, and I've downloaded the
windows realtek driver, so I'd love to just use that, but I gather it
has to be with a custom emulator to do the codec sniffing).

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Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in Linux:
  New
Status in linux package in Ubuntu:
  Fix Released

Bug description:
  I've been googling this issue for 10's of hours and tried many things.

  Relase of Ubuntu: 19.10

  Expected outcome: Music plays on the internal speakers and headphones.

  Actual outcome: I can barely hear audio using headphones with volume
  turned up to 150%.  Absolutely nothing comes out of the speakers. (The
  speakers sound great under Windows 10.)

  Complete alsa-info output is attached, but here are some snippets:

  !!DMI Information
  !!---

  Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
  Product Name:  950SBE/951SBE
  Product Version:   P06RES
  Firmware Version:  P06RES.075.190529.SP
  Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
  Board Name:NP950SBE-K01US

  
  !!Kernel Information
  !!--

  Kernel release:5.3.0-19-generic
  Operating System:  GNU/Linux
  Architecture:  x86_64
  Processor: x86_64
  SMP Enabled:   Yes


  !!ALSA Version
  !!

  Driver version: k5.3.0-19-generic
  Library version:1.1.9
  Utilities version:  1.1.9

  
  !!Loaded ALSA modules
  !!---

  snd_hda_intel

  
  !!Sound Servers on this system
  !!

  Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

  
  !!Soundcards recognised by ALSA
  !!-

   0 [PCH]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0x604b118000 irq 177

  
  !!PCI Soundcards installed in the system
  !!--

  00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP
  High Definition Audio Controller (rev 11)

  
  !!Advanced information - PCI Vendor/Device/Subsystem ID's
  !!---

  00:1f.3 0401: 8086:9dc8 (rev 11)
  DeviceName: Onboard - Sound

  
  !!HDA-Intel Codec information
  !!---
  --startcollapse--

  Codec: Realtek ALC298
  Address: 0
  AFG Function Id: 0x1 (unsol 1)
  Vendor Id: 0x10ec0298
  Subsystem Id: 0x144dc812
  Revision Id: 0x100103
  No Modem Function Group found
  Default PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
  Default Amp-In caps: N/A
  

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[jhubuntu20]

Latest TO912.sh

** Attachment added: "TO912.sh"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1851518/+attachment/5630636/+files/TO912.sh

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1851518

Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in Linux:
  New
Status in linux package in Ubuntu:
  Fix Released

Bug description:
  I've been googling this issue for 10's of hours and tried many things.

  Relase of Ubuntu: 19.10

  Expected outcome: Music plays on the internal speakers and headphones.

  Actual outcome: I can barely hear audio using headphones with volume
  turned up to 150%.  Absolutely nothing comes out of the speakers. (The
  speakers sound great under Windows 10.)

  Complete alsa-info output is attached, but here are some snippets:

  !!DMI Information
  !!---

  Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
  Product Name:  950SBE/951SBE
  Product Version:   P06RES
  Firmware Version:  P06RES.075.190529.SP
  Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
  Board Name:NP950SBE-K01US

  
  !!Kernel Information
  !!--

  Kernel release:5.3.0-19-generic
  Operating System:  GNU/Linux
  Architecture:  x86_64
  Processor: x86_64
  SMP Enabled:   Yes


  !!ALSA Version
  !!

  Driver version: k5.3.0-19-generic
  Library version:1.1.9
  Utilities version:  1.1.9

  
  !!Loaded ALSA modules
  !!---

  snd_hda_intel

  
  !!Sound Servers on this system
  !!

  Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

  
  !!Soundcards recognised by ALSA
  !!-

   0 [PCH]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0x604b118000 irq 177

  
  !!PCI Soundcards installed in the system
  !!--

  00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP
  High Definition Audio Controller (rev 11)

  
  !!Advanced information - PCI Vendor/Device/Subsystem ID's
  !!---

  00:1f.3 0401: 8086:9dc8 (rev 11)
  DeviceName: Onboard - Sound

  
  !!HDA-Intel Codec information
  !!---
  --startcollapse--

  Codec: Realtek ALC298
  Address: 0
  AFG Function Id: 0x1 (unsol 1)
  Vendor Id: 0x10ec0298
  Subsystem Id: 0x144dc812
  Revision Id: 0x100103
  No Modem Function Group found
  Default PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
  Default Amp-In caps: N/A
  Default Amp-Out caps: N/A
  State of AFG node 0x01:
Power states:  D0 D1 D2 D3 D3cold CLKSTOP EPSS
Power: setting=D0, actual=D0
  GPIO: io=8, o=0, i=0, unsolicited=1, wake=0
IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[6]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[7]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Headphone Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Device: name="ALC298 Analog", type="Audio", device=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x00 0x00]
Converter: stream=1, channel=0
PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
Power states:  D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
  Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Speaker Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x7f 0x7f]
Converter: stream=1, channel=0

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1
  Uname: Linux 5.3.0-19-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8.2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  martin 1383 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Nov  6 06:20:08 2019
  InstallationDate: Installed on 2019-11-03 (3 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  PackageArchitecture: all
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: 

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[jhubuntu20]

That is odd.  If its an option, you might consider a fresh install of
22.04 and then just the few steps.  Its possible something else was
changed or didn't reset fully as expected, but I know a full reload can
be a ton of work and disruption.  I don't know which script version they
had in the blog, but attached is the very final one that I am using now
that works.  If you go the qemu route, I will warn you ahead of time it
is not that simple even after you get the custom compile done because
you have to catch the right sub part of the flow and it never seemed to
be a single verb, only a combination in sequence that worked.  i.e. even
if you record all the verbs that make it work in windows then just
playing them all back doesn't work because windows leaves it in an off
condition and turns back on when needed.  Anyway, it took a lot of
trials to find a subset that worked consistently.  Yes, mine has an
hdmi, but just the intel graphics.  Perhaps that could be involved, but
I don't have access to the 15" laptop to try.  Here is my output from
pacmd list-cards.  If there is any other output that would help you then
let me know...

1 card(s) available.
index: 0
name: 
driver: 
owner module: 21
properties:
alsa.card = "0"
alsa.card_name = "sof-hda-dsp"
alsa.long_card_name = 
"SAMSUNGELECTRONICSCO.LTD.-930XED-P07RGE-NP930XED_KB2US"
alsa.driver_name = "snd_soc_skl_hda_dsp"
device.bus_path = 
"pci-:00:1f.3-platform-skl_hda_dsp_generic"
sysfs.path = 
"/devices/pci:00/:00:1f.3/skl_hda_dsp_generic/sound/card0"
device.bus = "pci"
device.vendor.id = "8086"
device.vendor.name = "Intel Corporation"
device.product.id = "51c8"
device.string = "0"
device.description = "sof-hda-dsp"
module-udev-detect.discovered = "1"
device.icon_name = "audio-card-pci"
profiles:
HiFi: Play HiFi quality Music (priority 40768, available: 
unknown)
off: Off (priority 0, available: unknown)
active profile: 
sinks:

alsa_output.pci-_00_1f.3-platform-skl_hda_dsp_generic.HiFi__hw_sofhdadsp_5__sink/#1:
 sof-hda-dsp HDMI / DisplayPort 3 Output

alsa_output.pci-_00_1f.3-platform-skl_hda_dsp_generic.HiFi__hw_sofhdadsp_4__sink/#2:
 sof-hda-dsp HDMI / DisplayPort 2 Output

alsa_output.pci-_00_1f.3-platform-skl_hda_dsp_generic.HiFi__hw_sofhdadsp_3__sink/#3:
 sof-hda-dsp HDMI / DisplayPort 1 Output

alsa_output.pci-_00_1f.3-platform-skl_hda_dsp_generic.HiFi__hw_sofhdadsp__sink/#4:
 sof-hda-dsp Speaker + Headphones
sources:

alsa_output.pci-_00_1f.3-platform-skl_hda_dsp_generic.HiFi__hw_sofhdadsp_5__sink.monitor/#1:
 Monitor of sof-hda-dsp HDMI / DisplayPort 3 Output

alsa_output.pci-_00_1f.3-platform-skl_hda_dsp_generic.HiFi__hw_sofhdadsp_4__sink.monitor/#2:
 Monitor of sof-hda-dsp HDMI / DisplayPort 2 Output

alsa_output.pci-_00_1f.3-platform-skl_hda_dsp_generic.HiFi__hw_sofhdadsp_3__sink.monitor/#3:
 Monitor of sof-hda-dsp HDMI / DisplayPort 1 Output

alsa_output.pci-_00_1f.3-platform-skl_hda_dsp_generic.HiFi__hw_sofhdadsp__sink.monitor/#4:
 Monitor of sof-hda-dsp Speaker + Headphones

alsa_input.pci-_00_1f.3-platform-skl_hda_dsp_generic.HiFi__hw_sofhdadsp__source/#5:
 sof-hda-dsp Headphones Stereo Microphone

alsa_input.pci-_00_1f.3-platform-skl_hda_dsp_generic.HiFi__hw_sofhdadsp_6__source/#6:
 sof-hda-dsp Digital Microphone
ports:
[Out] HDMI3: HDMI / DisplayPort 3 Output (priority 700, latency 
offset 0 usec, available: no)
properties:

[Out] HDMI2: HDMI / DisplayPort 2 Output (priority 600, latency 
offset 0 usec, available: no)
properties:

[Out] HDMI1: HDMI / DisplayPort 1 Output (priority 500, latency 
offset 0 usec, available: no)
properties:

[Out] Speaker: Speaker (priority 100, latency offset 0 usec, 
available: unknown)
properties:

[Out] Headphones: Headphones (priority 200, latency offset 0 
usec, available: no)
properties:

[In] Mic2: Headphones Stereo Microphone (priority 200, latency 
offset 0 usec, available: no)
properties:

[In] Mic1: Digital Microphone (priority 100, latency offset 0 
usec, available: unknown)
properties:

-- 
You 

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[Drew R.]

Ok... So, I had previously done those steps 1 through 8.  On top of those 
however, since I had followed the instructions from that link 
(https://forum.manjaro.org/t/howto-set-up-the-audio-card-in-samsung-galaxy-book/37090),
 I had also added on top:
options snd slots=snd_soc_skl_hda_dsp
blacklist snd_hda_intel
as well as (for good measure, or in desperation rather):
options snd-hda-intel model=alc298-samsung-headphone
options snd-hda-intel model=alc298-spk-volume

So, I just removed those extras, to be sure I'm exactly as you.  Also,
to be sure the TO912.sh script is being called by those services, I put
a 'touch' command at the end of the script, so it creates a file so I'm
sure it ran.  Still no go... but I am determined.  I assume there is
only one version of that TO912 script, right?

As far as your lspci output, thank you for that.  It really helps to have 
something to compare it to.
My output was (changing the grep a little for more info): 

 00:1f.3 Multimedia audio controller: Intel Corporation Alder Lake PCH-P 
High Definition Audio Controller (rev 01)
Kernel driver in use: snd_hda_intel
Kernel modules: snd_hda_intel, snd_sof_pci_intel_tgl

So that is different than yours, but that's when I had "dsp_driver=1".
I took that option back out, to be 100% in line, and now it's the same
as your output ("sof-audio-pci-intel-tgl").  (And, taking that
dsp_driver=1 out also restores the microphone working)  - But, still no
go.  This was all on kernel 6.0, but I also tried 5.17, same result
(rebooting between all tests).

This is really strange, since we both have book2 pros.  My only
difference is the dedicated Arc graphics model (which I only got because
I wanted 32gb ram).  It comes with an HDMI port, does yours?  (Part of
me wonders if that plays a role in this).

In the beginning, I too went down the QEMU route.  It seemed extreme,
but hopefully full proof if I could get through it (since its gonna
mimic whatever windows does).  But, at least in the blog post I
followed, it had me download a custom qemu build, which then wouldn't
compile, and I got stuck in the rabbit hole of trying to figure out its
compilation errors (maybe it was an old build).

-- 
You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1851518

Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in Linux:
  New
Status in linux package in Ubuntu:
  Fix Released

Bug description:
  I've been googling this issue for 10's of hours and tried many things.

  Relase of Ubuntu: 19.10

  Expected outcome: Music plays on the internal speakers and headphones.

  Actual outcome: I can barely hear audio using headphones with volume
  turned up to 150%.  Absolutely nothing comes out of the speakers. (The
  speakers sound great under Windows 10.)

  Complete alsa-info output is attached, but here are some snippets:

  !!DMI Information
  !!---

  Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
  Product Name:  950SBE/951SBE
  Product Version:   P06RES
  Firmware Version:  P06RES.075.190529.SP
  Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
  Board Name:NP950SBE-K01US

  
  !!Kernel Information
  !!--

  Kernel release:5.3.0-19-generic
  Operating System:  GNU/Linux
  Architecture:  x86_64
  Processor: x86_64
  SMP Enabled:   Yes


  !!ALSA Version
  !!

  Driver version: k5.3.0-19-generic
  Library version:1.1.9
  Utilities version:  1.1.9

  
  !!Loaded ALSA modules
  !!---

  snd_hda_intel

  
  !!Sound Servers on this system
  !!

  Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

  
  !!Soundcards recognised by ALSA
  !!-

   0 [PCH]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0x604b118000 irq 177

  
  !!PCI Soundcards installed in the system
  !!--

  00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP
  High Definition Audio Controller (rev 11)

  
  !!Advanced information - PCI Vendor/Device/Subsystem ID's
  !!---

  00:1f.3 0401: 8086:9dc8 (rev 11)
  DeviceName: Onboard - Sound

  
  !!HDA-Intel Codec information
  !!---
  --startcollapse--

  Codec: Realtek ALC298
  Address: 0
  AFG Function Id: 0x1 (unsol 1)
  Vendor Id: 0x10ec0298
  Subsystem Id: 0x144dc812
  Revision Id: 0x100103
  No Modem Function Group found
  Default PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
  Default Amp-In caps: N/A
  Default Amp-Out caps: N/A
  State of AFG node 0x01:
Power states:  D0 D1 D2 D3 D3cold CLKSTOP EPSS
Power: setting=D0, 

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[jhubuntu20]

Thanks, I had tried a couple of things on the brightness, but it doesn't really 
bother me that much and I kind of forgot about it.  I will try your approach.

So full disclaimer, I am usually an Angular architect and not a linux
admin so try at your own risk, etc., etc., but here are my thoughts on
your post...  Back when I created the original script, the Ion and
ubuntu 20.04 had several sound related issues.  I had found fixes for
the headphone jack and a few other issues initially, and then Mike
Pozulp gave me a wonderful conceptual process and some key pointers for
how to use qemu to get the verbs for the speakers.  The process in that
blog is the old, more complicated process.  Fast forward to the galaxy
book 2 and ubuntu 22.04, and on this laptop I didn't have to do most of
the same steps because several of the issues were fixed in the base
ubuntu version.  So in general I would say you shouldn't need to do any
of the hda retasking or alsmixer steps on your new laptop.  In fact it
was so easy on this laptop I didn't even install alsamixer or the other
sound tools I had installed before to work on the ion.  Here is the full
entirety of everything I did on a fresh 22.04 install on the book 2 pro
to get to working sound... perhaps one of these steps is the key...


1) Install pavucontrol.  I don't think this was actually necessary, but I 
wanted the tool available just in case.

sudo apt install pavucontrol

2) Install alsa-tools.  This is absolutely required because it installs
the hda verb utility.  If you try to run the script without the verb
tool then it won't work, but I would assume you would have seen the
errors.

sudo apt-get install alsa-tools

3) Kill the default alsa-base.  Don't substitute or replace, just make
sure this file is no longer present.  I recommend rename instead of
delete in case you ever want to back.  This is likely the step your
missing.  Don't substitute a new file.

Go into folder and just rename this file so it is not present

 /etc/modprobe.d/alsa-base.conf

4) Place the TO912.sh script and be sure to chmod the permissions to 777
and make it executable with +x

5) Create the two daemon files, making sure you did the chmod 664 step
and making sure the paths to the TO912 script are updated.

6) Activate the daemons.  be sure to do the reload before enabling.

sudo systemctl daemon-reload
sudo systemctl enable ionsound.service  
sudo systemctl enable ionsoundsleep.service 

7) Turn off suspend on idle.  This should not be needed to make it run,
but keeps the change working through standby mode after it starts
working

sudo gedit /etc/pulse/default.pa
Add comments to ### load-module module-suspend-on-idle

8) Reboot and verify

That's it, should be every thing you need to do from a fresh 22.04 to
get full sound on headphones and speakers.  I never actually tried
running the TO script on this unit before doing these steps, so I can't
say for sure if that works before removing alsa-base, but I have had to
reload this laptop 3 times for other reasons and this process worked
every time.

If it helps here is my output from sudo lspci -v | grep  -i audio.  you
should seem something similar...

00:1f.3 Multimedia audio controller: Intel Corporation Alder Lake PCH-P High 
Definition Audio Controller (rev 01)
Kernel driver in use: sof-audio-pci-intel-tgl

I am also currently running the generic kernel, but previously I did try
the oem kernel and the sound worked with it also, so if you have
upgraded from 5.15 then I don't think that's your issue.  The mainline
tool is very handy though.

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1851518

Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in Linux:
  New
Status in linux package in Ubuntu:
  Fix Released

Bug description:
  I've been googling this issue for 10's of hours and tried many things.

  Relase of Ubuntu: 19.10

  Expected outcome: Music plays on the internal speakers and headphones.

  Actual outcome: I can barely hear audio using headphones with volume
  turned up to 150%.  Absolutely nothing comes out of the speakers. (The
  speakers sound great under Windows 10.)

  Complete alsa-info output is attached, but here are some snippets:

  !!DMI Information
  !!---

  Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
  Product Name:  950SBE/951SBE
  Product Version:   P06RES
  Firmware Version:  P06RES.075.190529.SP
  Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
  Board Name:NP950SBE-K01US

  
  !!Kernel Information
  !!--

  Kernel release:5.3.0-19-generic
  Operating System:  GNU/Linux
  Architecture:  x86_64
  Processor: x86_64
  SMP Enabled:   Yes


  !!ALSA Version
  !!

  Driver version: 

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[Drew R.]

Hi jhubuntu20,

First, hopefully I can do you a solid and tell you how I fixed my
brightness control at least (cause mine is a Galaxy Book2 Pro also, but
with the ARC graphics).  What worked for me was:

    -Created /etc/modprobe.d/i915.conf with
        options i915 enable_dpcd_backlight=3
    - Regenerated the initramfs:
        sudo update-initramfs -u -k all

Hope that helps, unless you already tried.

On my side, I am running kernel 6.0.0-1006-oem (which I got from the
linux-oem-22.04b package, as opposed to the mainline tool, which i may
try though). I tried that in hopes it would help, in addition to many
other things (disabling windows fast boot on my other drive, disabling
secure boot and fast bios, setting probe_mask=1, iommu=off, and others).
Also tried playing with hdajackretask, because I'd be happy with
retasking / giving up my working headphone jack for the speakers, but
haven't figured that out.

Also, when I tried your TO912.sh script (the first thing I tried actually), I 
was doing it following the instructions  here -- 
https://forum.manjaro.org/t/howto-set-up-the-audio-card-in-samsung-galaxy-book/37090
This includes also blacklisting snd-hda-intel, removing alsa-conf, plus more.  
Should I not be doing that?  (I've tried both ways though).

The problem is I just don't have the right mental model for what's going
on, so trying everything too blindly... but I'm trying to understand
more.  Most things have no effect (i.e., headphones work, speakers
don't).  However, the one tweak that has made the most effect is:

    options snd-intel-dspcfg dsp_driver=##

    - When I set this to "3", or leave the setting out (i.e., as it was on 
fresh install), alsamixer shows "sof-hda-dsp" for "Card" and "Realtek ALC298" 
for "Chip".  When I use hdajackretask, it hangs completely when applying the 
retasking (and I've stopped pulseaudio, etc.), and the machine will hang on 
next shutdown.  
    - But if I set it to "1", alsamixer then shows "HDA Intel PCH" for "Card", 
and still "Realtek..." for chip.  I can use hdajackretask without it hanging 
up.  And when I plug in headphones, I see a new "Headset or Headphone" GUI 
popup.  But my mic doesn't look like it's working. (Also, I need to not 
blacklist snd-hda-intel for this config to work, otherwise I only have "Dummy 
Output")

Do you happen to know which of those situations seems "more right"?  I
fear that there's more than one problem going on at once, and I wonder
which setting (3 vs 1) I should use as I experiment with the other
possibilities (your script, etc.)

Lastly, I notice if I look in alsa-info, its reporting "line_outs=1",
but "speaker_outs=0" in almost all configurations, and its not binding
either line_out or speaker to anything in "/devices" (though it is
binding the HDMIs, headphone, and sometimes the Mic).  I checked my
older laptop, however, which has speaker sound, and it reports the same
(though its running a 4.xx kernel and the ALC256).

I don't know if any of this gives any clues, and I apologize for my
posts length and poor formatting.. I'm just trying to make sense of all
this.

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https://bugs.launchpad.net/bugs/1851518

Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in Linux:
  New
Status in linux package in Ubuntu:
  Fix Released

Bug description:
  I've been googling this issue for 10's of hours and tried many things.

  Relase of Ubuntu: 19.10

  Expected outcome: Music plays on the internal speakers and headphones.

  Actual outcome: I can barely hear audio using headphones with volume
  turned up to 150%.  Absolutely nothing comes out of the speakers. (The
  speakers sound great under Windows 10.)

  Complete alsa-info output is attached, but here are some snippets:

  !!DMI Information
  !!---

  Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
  Product Name:  950SBE/951SBE
  Product Version:   P06RES
  Firmware Version:  P06RES.075.190529.SP
  Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
  Board Name:NP950SBE-K01US

  
  !!Kernel Information
  !!--

  Kernel release:5.3.0-19-generic
  Operating System:  GNU/Linux
  Architecture:  x86_64
  Processor: x86_64
  SMP Enabled:   Yes


  !!ALSA Version
  !!

  Driver version: k5.3.0-19-generic
  Library version:1.1.9
  Utilities version:  1.1.9

  
  !!Loaded ALSA modules
  !!---

  snd_hda_intel

  
  !!Sound Servers on this system
  !!

  Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

  
  !!Soundcards recognised by ALSA
  !!-

   0 [PCH]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0x604b118000 irq 177

  
  !!PCI Soundcards installed in the 

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[jhubuntu20]

Hi Drew,

Since creating the TO912.sh script I have also upgraded to a GalaxyBook2
Pro (NP930XED) running 22.04 and the script was required (i.e. the
latest kernels don't automatically fix issue), but the script continues
to work fine for me on both headphones are speakers.  Personally I would
recommend upgrading from the 5.15 kernel because it doesn't work fully
with the intel grpahics (im running  6.0.6-060006-generic now), but that
is unrelated.  Here are the full steps I did again that work for me ...
I still have not figured out how to make the screen brightness control
functional on the book 2 pro, but also a different story...


- placed TO912.sh script and set as 777 +x
- Create daemon for boot
 
sudo gedit /etc/systemd/system/ionsound.service 

Add text in file
[Unit]
Description=Custom Sound

[Service]
Type=idle
ExecStart={enter your path to script}/TO912.sh

[Install]
WantedBy=multi-user.target

sudo chmod 664 /etc/systemd/system/ionsound.service


- Create daemon for sleep exit

sudo gedit /etc/systemd/system/ionsoundsleep.service

Add text in file 
[Unit]
Description=Custom Sound Sleep Fix

[Service]
Type=idle
ExecStart={enter your path to script}/TO912.sh

[Install]
WantedBy=suspend.target

sudo chmod 664 /etc/systemd/system/ionsoundsleep.service

- Activate daemons

sudo systemctl daemon-reload
sudo systemctl enable ionsound.service  
sudo systemctl enable ionsoundsleep.service 

Note, I left the names as Ion because I was too lazy to change, but
nothing in here is ion specific and this does work on your model.  You
can change naming if you like as long as you change it everywhere...


For the kernel part, if you haven't already discovered the mainline tool for 
kernel mgmt then I would highly recommend trying it

sudo add-apt-repository ppa:cappelikan/ppa -y
sudo apt install mainline -y
Launch mainline GUI and pick kernel to install

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You received this bug notification because you are a member of Kernel
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Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in Linux:
  New
Status in linux package in Ubuntu:
  Fix Released

Bug description:
  I've been googling this issue for 10's of hours and tried many things.

  Relase of Ubuntu: 19.10

  Expected outcome: Music plays on the internal speakers and headphones.

  Actual outcome: I can barely hear audio using headphones with volume
  turned up to 150%.  Absolutely nothing comes out of the speakers. (The
  speakers sound great under Windows 10.)

  Complete alsa-info output is attached, but here are some snippets:

  !!DMI Information
  !!---

  Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
  Product Name:  950SBE/951SBE
  Product Version:   P06RES
  Firmware Version:  P06RES.075.190529.SP
  Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
  Board Name:NP950SBE-K01US

  
  !!Kernel Information
  !!--

  Kernel release:5.3.0-19-generic
  Operating System:  GNU/Linux
  Architecture:  x86_64
  Processor: x86_64
  SMP Enabled:   Yes


  !!ALSA Version
  !!

  Driver version: k5.3.0-19-generic
  Library version:1.1.9
  Utilities version:  1.1.9

  
  !!Loaded ALSA modules
  !!---

  snd_hda_intel

  
  !!Sound Servers on this system
  !!

  Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

  
  !!Soundcards recognised by ALSA
  !!-

   0 [PCH]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0x604b118000 irq 177

  
  !!PCI Soundcards installed in the system
  !!--

  00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP
  High Definition Audio Controller (rev 11)

  
  !!Advanced information - PCI Vendor/Device/Subsystem ID's
  !!---

  00:1f.3 0401: 8086:9dc8 (rev 11)
  DeviceName: Onboard - Sound

  
  !!HDA-Intel Codec information
  !!---
  --startcollapse--

  Codec: Realtek ALC298
  Address: 0
  AFG Function Id: 0x1 (unsol 1)
  Vendor Id: 0x10ec0298
  Subsystem Id: 0x144dc812
  Revision Id: 0x100103
  No Modem Function Group found
  Default PCM:
  rates [0x60]: 44100 

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[Drew R.]

Understood.  I'd be super happy however if I could just get a manual
script to work at least, and then I could call it a day...anything to
just get any sound.  But I've had no luck with that method, it seems to
have no effect.  (Assuming we are talking about the TO912.sh script.  I
tried to go down the whole road of setting up QEMU to record my own
verbs, in case they're different, but couldn't get QEMU to compile.  I
have a windows partition, with latest drivers, and sound works in
windows.

-- 
You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1851518

Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in Linux:
  New
Status in linux package in Ubuntu:
  Fix Released

Bug description:
  I've been googling this issue for 10's of hours and tried many things.

  Relase of Ubuntu: 19.10

  Expected outcome: Music plays on the internal speakers and headphones.

  Actual outcome: I can barely hear audio using headphones with volume
  turned up to 150%.  Absolutely nothing comes out of the speakers. (The
  speakers sound great under Windows 10.)

  Complete alsa-info output is attached, but here are some snippets:

  !!DMI Information
  !!---

  Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
  Product Name:  950SBE/951SBE
  Product Version:   P06RES
  Firmware Version:  P06RES.075.190529.SP
  Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
  Board Name:NP950SBE-K01US

  
  !!Kernel Information
  !!--

  Kernel release:5.3.0-19-generic
  Operating System:  GNU/Linux
  Architecture:  x86_64
  Processor: x86_64
  SMP Enabled:   Yes


  !!ALSA Version
  !!

  Driver version: k5.3.0-19-generic
  Library version:1.1.9
  Utilities version:  1.1.9

  
  !!Loaded ALSA modules
  !!---

  snd_hda_intel

  
  !!Sound Servers on this system
  !!

  Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

  
  !!Soundcards recognised by ALSA
  !!-

   0 [PCH]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0x604b118000 irq 177

  
  !!PCI Soundcards installed in the system
  !!--

  00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP
  High Definition Audio Controller (rev 11)

  
  !!Advanced information - PCI Vendor/Device/Subsystem ID's
  !!---

  00:1f.3 0401: 8086:9dc8 (rev 11)
  DeviceName: Onboard - Sound

  
  !!HDA-Intel Codec information
  !!---
  --startcollapse--

  Codec: Realtek ALC298
  Address: 0
  AFG Function Id: 0x1 (unsol 1)
  Vendor Id: 0x10ec0298
  Subsystem Id: 0x144dc812
  Revision Id: 0x100103
  No Modem Function Group found
  Default PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
  Default Amp-In caps: N/A
  Default Amp-Out caps: N/A
  State of AFG node 0x01:
Power states:  D0 D1 D2 D3 D3cold CLKSTOP EPSS
Power: setting=D0, actual=D0
  GPIO: io=8, o=0, i=0, unsolicited=1, wake=0
IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[6]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[7]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Headphone Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Device: name="ALC298 Analog", type="Audio", device=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x00 0x00]
Converter: stream=1, channel=0
PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
Power states:  D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
  Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Speaker Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x7f 0x7f]
Converter: stream=1, channel=0

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1
  Uname: Linux 5.3.0-19-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8.2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  martin 1383 F pulseaudio
  CurrentDesktop: 

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[PowerKiKi]

It's been a while. Since then I upgraded to Xubuntu 22.04 (not fresh
install), and I am running kernel 5.15.0, which is supposed to contains
my patch according to tags on
https://github.com/torvalds/linux/commit/8bcea6cb2cbc1f749e574954569323dec5e2920e.

So I expect the issue to be solved, but unfortunately it is still not
solved. I still use the manual script that runs a few hundreds `sudo
hda-verb ...` to enable sound on my speakers.

I am afraid I cannot offer much guidance, neither to Aurélien, nor to
Drew R. :-/

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1851518

Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in Linux:
  New
Status in linux package in Ubuntu:
  Fix Released

Bug description:
  I've been googling this issue for 10's of hours and tried many things.

  Relase of Ubuntu: 19.10

  Expected outcome: Music plays on the internal speakers and headphones.

  Actual outcome: I can barely hear audio using headphones with volume
  turned up to 150%.  Absolutely nothing comes out of the speakers. (The
  speakers sound great under Windows 10.)

  Complete alsa-info output is attached, but here are some snippets:

  !!DMI Information
  !!---

  Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
  Product Name:  950SBE/951SBE
  Product Version:   P06RES
  Firmware Version:  P06RES.075.190529.SP
  Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
  Board Name:NP950SBE-K01US

  
  !!Kernel Information
  !!--

  Kernel release:5.3.0-19-generic
  Operating System:  GNU/Linux
  Architecture:  x86_64
  Processor: x86_64
  SMP Enabled:   Yes


  !!ALSA Version
  !!

  Driver version: k5.3.0-19-generic
  Library version:1.1.9
  Utilities version:  1.1.9

  
  !!Loaded ALSA modules
  !!---

  snd_hda_intel

  
  !!Sound Servers on this system
  !!

  Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

  
  !!Soundcards recognised by ALSA
  !!-

   0 [PCH]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0x604b118000 irq 177

  
  !!PCI Soundcards installed in the system
  !!--

  00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP
  High Definition Audio Controller (rev 11)

  
  !!Advanced information - PCI Vendor/Device/Subsystem ID's
  !!---

  00:1f.3 0401: 8086:9dc8 (rev 11)
  DeviceName: Onboard - Sound

  
  !!HDA-Intel Codec information
  !!---
  --startcollapse--

  Codec: Realtek ALC298
  Address: 0
  AFG Function Id: 0x1 (unsol 1)
  Vendor Id: 0x10ec0298
  Subsystem Id: 0x144dc812
  Revision Id: 0x100103
  No Modem Function Group found
  Default PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
  Default Amp-In caps: N/A
  Default Amp-Out caps: N/A
  State of AFG node 0x01:
Power states:  D0 D1 D2 D3 D3cold CLKSTOP EPSS
Power: setting=D0, actual=D0
  GPIO: io=8, o=0, i=0, unsolicited=1, wake=0
IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[6]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[7]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Headphone Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Device: name="ALC298 Analog", type="Audio", device=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x00 0x00]
Converter: stream=1, channel=0
PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
Power states:  D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
  Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Speaker Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x7f 0x7f]
Converter: stream=1, channel=0

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1
  Uname: Linux 5.3.0-19-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8.2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  martin 1383 F 

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[Drew R.]

FYI - I have the NP950XEE (GalaxyBook2 Pro w/ Intel ARC graphics), have
been struggling with the same problem and trying to fix for days now.  I
have perfect sound in headphones, no sound on speakers.  I've
implemented every fix discussed here, and haven't seen one single
effect.  I'm running 22.04.  I tried upgrading kernels to 5.17 and 6.0
also, no effect.  No matter what I try, headphones work, speakers not
(and no metallic sound on headphones).  Can anyone give any
help/guidance, I'm stuck.

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1851518

Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in Linux:
  New
Status in linux package in Ubuntu:
  Fix Released

Bug description:
  I've been googling this issue for 10's of hours and tried many things.

  Relase of Ubuntu: 19.10

  Expected outcome: Music plays on the internal speakers and headphones.

  Actual outcome: I can barely hear audio using headphones with volume
  turned up to 150%.  Absolutely nothing comes out of the speakers. (The
  speakers sound great under Windows 10.)

  Complete alsa-info output is attached, but here are some snippets:

  !!DMI Information
  !!---

  Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
  Product Name:  950SBE/951SBE
  Product Version:   P06RES
  Firmware Version:  P06RES.075.190529.SP
  Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
  Board Name:NP950SBE-K01US

  
  !!Kernel Information
  !!--

  Kernel release:5.3.0-19-generic
  Operating System:  GNU/Linux
  Architecture:  x86_64
  Processor: x86_64
  SMP Enabled:   Yes


  !!ALSA Version
  !!

  Driver version: k5.3.0-19-generic
  Library version:1.1.9
  Utilities version:  1.1.9

  
  !!Loaded ALSA modules
  !!---

  snd_hda_intel

  
  !!Sound Servers on this system
  !!

  Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

  
  !!Soundcards recognised by ALSA
  !!-

   0 [PCH]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0x604b118000 irq 177

  
  !!PCI Soundcards installed in the system
  !!--

  00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP
  High Definition Audio Controller (rev 11)

  
  !!Advanced information - PCI Vendor/Device/Subsystem ID's
  !!---

  00:1f.3 0401: 8086:9dc8 (rev 11)
  DeviceName: Onboard - Sound

  
  !!HDA-Intel Codec information
  !!---
  --startcollapse--

  Codec: Realtek ALC298
  Address: 0
  AFG Function Id: 0x1 (unsol 1)
  Vendor Id: 0x10ec0298
  Subsystem Id: 0x144dc812
  Revision Id: 0x100103
  No Modem Function Group found
  Default PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
  Default Amp-In caps: N/A
  Default Amp-Out caps: N/A
  State of AFG node 0x01:
Power states:  D0 D1 D2 D3 D3cold CLKSTOP EPSS
Power: setting=D0, actual=D0
  GPIO: io=8, o=0, i=0, unsolicited=1, wake=0
IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[6]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[7]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Headphone Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Device: name="ALC298 Analog", type="Audio", device=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x00 0x00]
Converter: stream=1, channel=0
PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
Power states:  D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
  Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Speaker Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x7f 0x7f]
Converter: stream=1, channel=0

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1
  Uname: Linux 5.3.0-19-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8.2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  martin 1383 F pulseaudio
  

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[Aurélien]

@PowerKiki

I'm really sorry for the delay. My computer crashed and I needed to repair it.. 
I just finished...
After a year I reinstalled the latest kernel but the problem seems to persist.
Here is the result of the alsa-info.sh:
http://alsa-project.org/db/?f=08a95ec89e5a0a02f38d7183cf9b2078fadff751

Do you have any clues?

-- 
You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1851518

Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in Linux:
  New
Status in linux package in Ubuntu:
  Fix Released

Bug description:
  I've been googling this issue for 10's of hours and tried many things.

  Relase of Ubuntu: 19.10

  Expected outcome: Music plays on the internal speakers and headphones.

  Actual outcome: I can barely hear audio using headphones with volume
  turned up to 150%.  Absolutely nothing comes out of the speakers. (The
  speakers sound great under Windows 10.)

  Complete alsa-info output is attached, but here are some snippets:

  !!DMI Information
  !!---

  Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
  Product Name:  950SBE/951SBE
  Product Version:   P06RES
  Firmware Version:  P06RES.075.190529.SP
  Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
  Board Name:NP950SBE-K01US

  
  !!Kernel Information
  !!--

  Kernel release:5.3.0-19-generic
  Operating System:  GNU/Linux
  Architecture:  x86_64
  Processor: x86_64
  SMP Enabled:   Yes


  !!ALSA Version
  !!

  Driver version: k5.3.0-19-generic
  Library version:1.1.9
  Utilities version:  1.1.9

  
  !!Loaded ALSA modules
  !!---

  snd_hda_intel

  
  !!Sound Servers on this system
  !!

  Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

  
  !!Soundcards recognised by ALSA
  !!-

   0 [PCH]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0x604b118000 irq 177

  
  !!PCI Soundcards installed in the system
  !!--

  00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP
  High Definition Audio Controller (rev 11)

  
  !!Advanced information - PCI Vendor/Device/Subsystem ID's
  !!---

  00:1f.3 0401: 8086:9dc8 (rev 11)
  DeviceName: Onboard - Sound

  
  !!HDA-Intel Codec information
  !!---
  --startcollapse--

  Codec: Realtek ALC298
  Address: 0
  AFG Function Id: 0x1 (unsol 1)
  Vendor Id: 0x10ec0298
  Subsystem Id: 0x144dc812
  Revision Id: 0x100103
  No Modem Function Group found
  Default PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
  Default Amp-In caps: N/A
  Default Amp-Out caps: N/A
  State of AFG node 0x01:
Power states:  D0 D1 D2 D3 D3cold CLKSTOP EPSS
Power: setting=D0, actual=D0
  GPIO: io=8, o=0, i=0, unsolicited=1, wake=0
IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[6]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[7]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Headphone Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Device: name="ALC298 Analog", type="Audio", device=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x00 0x00]
Converter: stream=1, channel=0
PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
Power states:  D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
  Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Speaker Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x7f 0x7f]
Converter: stream=1, channel=0

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1
  Uname: Linux 5.3.0-19-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8.2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  martin 1383 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Nov  6 06:20:08 2019
  InstallationDate: Installed on 2019-11-03 (3 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[PowerKiKi]

Thanks for the news. I've been listening to a muted mp3 for two years
now :-P

I am looking forward to Ubuntu 22.04 that should bring us the patched
kernel we need...

-- 
You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1851518

Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in Linux:
  New
Status in linux package in Ubuntu:
  Fix Released

Bug description:
  I've been googling this issue for 10's of hours and tried many things.

  Relase of Ubuntu: 19.10

  Expected outcome: Music plays on the internal speakers and headphones.

  Actual outcome: I can barely hear audio using headphones with volume
  turned up to 150%.  Absolutely nothing comes out of the speakers. (The
  speakers sound great under Windows 10.)

  Complete alsa-info output is attached, but here are some snippets:

  !!DMI Information
  !!---

  Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
  Product Name:  950SBE/951SBE
  Product Version:   P06RES
  Firmware Version:  P06RES.075.190529.SP
  Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
  Board Name:NP950SBE-K01US

  
  !!Kernel Information
  !!--

  Kernel release:5.3.0-19-generic
  Operating System:  GNU/Linux
  Architecture:  x86_64
  Processor: x86_64
  SMP Enabled:   Yes


  !!ALSA Version
  !!

  Driver version: k5.3.0-19-generic
  Library version:1.1.9
  Utilities version:  1.1.9

  
  !!Loaded ALSA modules
  !!---

  snd_hda_intel

  
  !!Sound Servers on this system
  !!

  Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

  
  !!Soundcards recognised by ALSA
  !!-

   0 [PCH]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0x604b118000 irq 177

  
  !!PCI Soundcards installed in the system
  !!--

  00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP
  High Definition Audio Controller (rev 11)

  
  !!Advanced information - PCI Vendor/Device/Subsystem ID's
  !!---

  00:1f.3 0401: 8086:9dc8 (rev 11)
  DeviceName: Onboard - Sound

  
  !!HDA-Intel Codec information
  !!---
  --startcollapse--

  Codec: Realtek ALC298
  Address: 0
  AFG Function Id: 0x1 (unsol 1)
  Vendor Id: 0x10ec0298
  Subsystem Id: 0x144dc812
  Revision Id: 0x100103
  No Modem Function Group found
  Default PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
  Default Amp-In caps: N/A
  Default Amp-Out caps: N/A
  State of AFG node 0x01:
Power states:  D0 D1 D2 D3 D3cold CLKSTOP EPSS
Power: setting=D0, actual=D0
  GPIO: io=8, o=0, i=0, unsolicited=1, wake=0
IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[6]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[7]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Headphone Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Device: name="ALC298 Analog", type="Audio", device=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x00 0x00]
Converter: stream=1, channel=0
PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
Power states:  D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
  Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Speaker Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x7f 0x7f]
Converter: stream=1, channel=0

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1
  Uname: Linux 5.3.0-19-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8.2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  martin 1383 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Nov  6 06:20:08 2019
  InstallationDate: Installed on 2019-11-03 (3 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  PackageArchitecture: all
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[Duke Fong]

@PowerKiKi
The to912 script needs to be re-run after the audio sleeps. I have been running 
it manually for two years. Yesterday, I wrote a script that runs automatically 
after booting. It is much more convenient now. The script snippet:


LAST=0
while true; do
#pacmd list-sink-inputs  | grep -w state | grep -q RUNNING && CUR=1 || CUR=0
cat /proc/asound/card0/pcm0p/sub0/status | grep -q RUNNING && CUR=1 || CUR=0

sleep 1
[ $LAST != $CUR ] && echo "audio state: $LAST -> $CUR @ $(date)"
if [ $LAST == 0 ] && [ $CUR == 1 ]; then
echo "run fix_audio ..."
./to912_fix_audio.sh &> /dev/null
fi
LAST=$CUR
done

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1851518

Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in Linux:
  New
Status in linux package in Ubuntu:
  Fix Released

Bug description:
  I've been googling this issue for 10's of hours and tried many things.

  Relase of Ubuntu: 19.10

  Expected outcome: Music plays on the internal speakers and headphones.

  Actual outcome: I can barely hear audio using headphones with volume
  turned up to 150%.  Absolutely nothing comes out of the speakers. (The
  speakers sound great under Windows 10.)

  Complete alsa-info output is attached, but here are some snippets:

  !!DMI Information
  !!---

  Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
  Product Name:  950SBE/951SBE
  Product Version:   P06RES
  Firmware Version:  P06RES.075.190529.SP
  Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
  Board Name:NP950SBE-K01US

  
  !!Kernel Information
  !!--

  Kernel release:5.3.0-19-generic
  Operating System:  GNU/Linux
  Architecture:  x86_64
  Processor: x86_64
  SMP Enabled:   Yes


  !!ALSA Version
  !!

  Driver version: k5.3.0-19-generic
  Library version:1.1.9
  Utilities version:  1.1.9

  
  !!Loaded ALSA modules
  !!---

  snd_hda_intel

  
  !!Sound Servers on this system
  !!

  Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

  
  !!Soundcards recognised by ALSA
  !!-

   0 [PCH]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0x604b118000 irq 177

  
  !!PCI Soundcards installed in the system
  !!--

  00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP
  High Definition Audio Controller (rev 11)

  
  !!Advanced information - PCI Vendor/Device/Subsystem ID's
  !!---

  00:1f.3 0401: 8086:9dc8 (rev 11)
  DeviceName: Onboard - Sound

  
  !!HDA-Intel Codec information
  !!---
  --startcollapse--

  Codec: Realtek ALC298
  Address: 0
  AFG Function Id: 0x1 (unsol 1)
  Vendor Id: 0x10ec0298
  Subsystem Id: 0x144dc812
  Revision Id: 0x100103
  No Modem Function Group found
  Default PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
  Default Amp-In caps: N/A
  Default Amp-Out caps: N/A
  State of AFG node 0x01:
Power states:  D0 D1 D2 D3 D3cold CLKSTOP EPSS
Power: setting=D0, actual=D0
  GPIO: io=8, o=0, i=0, unsolicited=1, wake=0
IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[6]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[7]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Headphone Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Device: name="ALC298 Analog", type="Audio", device=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x00 0x00]
Converter: stream=1, channel=0
PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
Power states:  D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
  Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Speaker Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x7f 0x7f]
Converter: stream=1, channel=0

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1
  Uname: Linux 5.3.0-19-generic x86_64
  ApportVersion: 

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[PowerKiKi]

Aurélien, first thing to do is probably `sudo alsa-info --upload` to get
and upload all your details. Then, we might compare it to mine: http
://alsa-project.org/db/?f=f13c46c58bba7ed21035e65230899b18419cd337

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1851518

Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in Linux:
  New
Status in linux package in Ubuntu:
  Fix Released

Bug description:
  I've been googling this issue for 10's of hours and tried many things.

  Relase of Ubuntu: 19.10

  Expected outcome: Music plays on the internal speakers and headphones.

  Actual outcome: I can barely hear audio using headphones with volume
  turned up to 150%.  Absolutely nothing comes out of the speakers. (The
  speakers sound great under Windows 10.)

  Complete alsa-info output is attached, but here are some snippets:

  !!DMI Information
  !!---

  Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
  Product Name:  950SBE/951SBE
  Product Version:   P06RES
  Firmware Version:  P06RES.075.190529.SP
  Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
  Board Name:NP950SBE-K01US

  
  !!Kernel Information
  !!--

  Kernel release:5.3.0-19-generic
  Operating System:  GNU/Linux
  Architecture:  x86_64
  Processor: x86_64
  SMP Enabled:   Yes


  !!ALSA Version
  !!

  Driver version: k5.3.0-19-generic
  Library version:1.1.9
  Utilities version:  1.1.9

  
  !!Loaded ALSA modules
  !!---

  snd_hda_intel

  
  !!Sound Servers on this system
  !!

  Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

  
  !!Soundcards recognised by ALSA
  !!-

   0 [PCH]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0x604b118000 irq 177

  
  !!PCI Soundcards installed in the system
  !!--

  00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP
  High Definition Audio Controller (rev 11)

  
  !!Advanced information - PCI Vendor/Device/Subsystem ID's
  !!---

  00:1f.3 0401: 8086:9dc8 (rev 11)
  DeviceName: Onboard - Sound

  
  !!HDA-Intel Codec information
  !!---
  --startcollapse--

  Codec: Realtek ALC298
  Address: 0
  AFG Function Id: 0x1 (unsol 1)
  Vendor Id: 0x10ec0298
  Subsystem Id: 0x144dc812
  Revision Id: 0x100103
  No Modem Function Group found
  Default PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
  Default Amp-In caps: N/A
  Default Amp-Out caps: N/A
  State of AFG node 0x01:
Power states:  D0 D1 D2 D3 D3cold CLKSTOP EPSS
Power: setting=D0, actual=D0
  GPIO: io=8, o=0, i=0, unsolicited=1, wake=0
IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[6]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[7]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Headphone Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Device: name="ALC298 Analog", type="Audio", device=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x00 0x00]
Converter: stream=1, channel=0
PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
Power states:  D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
  Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Speaker Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x7f 0x7f]
Converter: stream=1, channel=0

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1
  Uname: Linux 5.3.0-19-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8.2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  martin 1383 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Nov  6 06:20:08 2019
  InstallationDate: Installed on 2019-11-03 (3 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  PackageArchitecture: all
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[Aurélien]

Hi,

I have a Samsung galaxy book and encounter the same problem with my ALC298 
sound card. I tried everything you did but it didn't work with mine. In fact I 
even cannot hear something with the earphones.
I also tried to check the verbs used under windows (throught qemu) and it seems 
they are quite different. Unfortunately even when i try to set these verbs it 
doesn't work...
I tried to send to you an email @gannon1 / @Mike pozulp but I'm not sure you 
received it.

If someone can help me trying to solve this problem it would be so good!
Thanks a lot

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1851518

Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in Linux:
  New
Status in linux package in Ubuntu:
  Fix Released

Bug description:
  I've been googling this issue for 10's of hours and tried many things.

  Relase of Ubuntu: 19.10

  Expected outcome: Music plays on the internal speakers and headphones.

  Actual outcome: I can barely hear audio using headphones with volume
  turned up to 150%.  Absolutely nothing comes out of the speakers. (The
  speakers sound great under Windows 10.)

  Complete alsa-info output is attached, but here are some snippets:

  !!DMI Information
  !!---

  Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
  Product Name:  950SBE/951SBE
  Product Version:   P06RES
  Firmware Version:  P06RES.075.190529.SP
  Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
  Board Name:NP950SBE-K01US

  
  !!Kernel Information
  !!--

  Kernel release:5.3.0-19-generic
  Operating System:  GNU/Linux
  Architecture:  x86_64
  Processor: x86_64
  SMP Enabled:   Yes


  !!ALSA Version
  !!

  Driver version: k5.3.0-19-generic
  Library version:1.1.9
  Utilities version:  1.1.9

  
  !!Loaded ALSA modules
  !!---

  snd_hda_intel

  
  !!Sound Servers on this system
  !!

  Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

  
  !!Soundcards recognised by ALSA
  !!-

   0 [PCH]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0x604b118000 irq 177

  
  !!PCI Soundcards installed in the system
  !!--

  00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP
  High Definition Audio Controller (rev 11)

  
  !!Advanced information - PCI Vendor/Device/Subsystem ID's
  !!---

  00:1f.3 0401: 8086:9dc8 (rev 11)
  DeviceName: Onboard - Sound

  
  !!HDA-Intel Codec information
  !!---
  --startcollapse--

  Codec: Realtek ALC298
  Address: 0
  AFG Function Id: 0x1 (unsol 1)
  Vendor Id: 0x10ec0298
  Subsystem Id: 0x144dc812
  Revision Id: 0x100103
  No Modem Function Group found
  Default PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
  Default Amp-In caps: N/A
  Default Amp-Out caps: N/A
  State of AFG node 0x01:
Power states:  D0 D1 D2 D3 D3cold CLKSTOP EPSS
Power: setting=D0, actual=D0
  GPIO: io=8, o=0, i=0, unsolicited=1, wake=0
IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[6]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[7]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Headphone Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Device: name="ALC298 Analog", type="Audio", device=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x00 0x00]
Converter: stream=1, channel=0
PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
Power states:  D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
  Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Speaker Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x7f 0x7f]
Converter: stream=1, channel=0

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1
  Uname: Linux 5.3.0-19-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8.2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[Kacper Michajłow]

I will ping you guys also here, since it seems to be more popular bug
report. I've send a patch for speaker amp. You can find it here
https://bugzilla.kernel.org/show_bug.cgi?id=207423#c40 and test if you'd
like.

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1851518

Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in Linux:
  New
Status in linux package in Ubuntu:
  Fix Released

Bug description:
  I've been googling this issue for 10's of hours and tried many things.

  Relase of Ubuntu: 19.10

  Expected outcome: Music plays on the internal speakers and headphones.

  Actual outcome: I can barely hear audio using headphones with volume
  turned up to 150%.  Absolutely nothing comes out of the speakers. (The
  speakers sound great under Windows 10.)

  Complete alsa-info output is attached, but here are some snippets:

  !!DMI Information
  !!---

  Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
  Product Name:  950SBE/951SBE
  Product Version:   P06RES
  Firmware Version:  P06RES.075.190529.SP
  Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
  Board Name:NP950SBE-K01US

  
  !!Kernel Information
  !!--

  Kernel release:5.3.0-19-generic
  Operating System:  GNU/Linux
  Architecture:  x86_64
  Processor: x86_64
  SMP Enabled:   Yes


  !!ALSA Version
  !!

  Driver version: k5.3.0-19-generic
  Library version:1.1.9
  Utilities version:  1.1.9

  
  !!Loaded ALSA modules
  !!---

  snd_hda_intel

  
  !!Sound Servers on this system
  !!

  Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

  
  !!Soundcards recognised by ALSA
  !!-

   0 [PCH]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0x604b118000 irq 177

  
  !!PCI Soundcards installed in the system
  !!--

  00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP
  High Definition Audio Controller (rev 11)

  
  !!Advanced information - PCI Vendor/Device/Subsystem ID's
  !!---

  00:1f.3 0401: 8086:9dc8 (rev 11)
  DeviceName: Onboard - Sound

  
  !!HDA-Intel Codec information
  !!---
  --startcollapse--

  Codec: Realtek ALC298
  Address: 0
  AFG Function Id: 0x1 (unsol 1)
  Vendor Id: 0x10ec0298
  Subsystem Id: 0x144dc812
  Revision Id: 0x100103
  No Modem Function Group found
  Default PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
  Default Amp-In caps: N/A
  Default Amp-Out caps: N/A
  State of AFG node 0x01:
Power states:  D0 D1 D2 D3 D3cold CLKSTOP EPSS
Power: setting=D0, actual=D0
  GPIO: io=8, o=0, i=0, unsolicited=1, wake=0
IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[6]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[7]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Headphone Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Device: name="ALC298 Analog", type="Audio", device=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x00 0x00]
Converter: stream=1, channel=0
PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
Power states:  D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
  Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Speaker Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x7f 0x7f]
Converter: stream=1, channel=0

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1
  Uname: Linux 5.3.0-19-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8.2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  martin 1383 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Nov  6 06:20:08 2019
  InstallationDate: Installed on 2019-11-03 (3 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  PackageArchitecture: all
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[Daniele Di Palma]

** Also affects: linux
   Importance: Undecided
   Status: New

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1851518

Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in Linux:
  New
Status in linux package in Ubuntu:
  Fix Released

Bug description:
  I've been googling this issue for 10's of hours and tried many things.

  Relase of Ubuntu: 19.10

  Expected outcome: Music plays on the internal speakers and headphones.

  Actual outcome: I can barely hear audio using headphones with volume
  turned up to 150%.  Absolutely nothing comes out of the speakers. (The
  speakers sound great under Windows 10.)

  Complete alsa-info output is attached, but here are some snippets:

  !!DMI Information
  !!---

  Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
  Product Name:  950SBE/951SBE
  Product Version:   P06RES
  Firmware Version:  P06RES.075.190529.SP
  Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
  Board Name:NP950SBE-K01US

  
  !!Kernel Information
  !!--

  Kernel release:5.3.0-19-generic
  Operating System:  GNU/Linux
  Architecture:  x86_64
  Processor: x86_64
  SMP Enabled:   Yes


  !!ALSA Version
  !!

  Driver version: k5.3.0-19-generic
  Library version:1.1.9
  Utilities version:  1.1.9

  
  !!Loaded ALSA modules
  !!---

  snd_hda_intel

  
  !!Sound Servers on this system
  !!

  Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

  
  !!Soundcards recognised by ALSA
  !!-

   0 [PCH]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0x604b118000 irq 177

  
  !!PCI Soundcards installed in the system
  !!--

  00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP
  High Definition Audio Controller (rev 11)

  
  !!Advanced information - PCI Vendor/Device/Subsystem ID's
  !!---

  00:1f.3 0401: 8086:9dc8 (rev 11)
  DeviceName: Onboard - Sound

  
  !!HDA-Intel Codec information
  !!---
  --startcollapse--

  Codec: Realtek ALC298
  Address: 0
  AFG Function Id: 0x1 (unsol 1)
  Vendor Id: 0x10ec0298
  Subsystem Id: 0x144dc812
  Revision Id: 0x100103
  No Modem Function Group found
  Default PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
  Default Amp-In caps: N/A
  Default Amp-Out caps: N/A
  State of AFG node 0x01:
Power states:  D0 D1 D2 D3 D3cold CLKSTOP EPSS
Power: setting=D0, actual=D0
  GPIO: io=8, o=0, i=0, unsolicited=1, wake=0
IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[6]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[7]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Headphone Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Device: name="ALC298 Analog", type="Audio", device=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x00 0x00]
Converter: stream=1, channel=0
PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
Power states:  D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
  Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Speaker Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x7f 0x7f]
Converter: stream=1, channel=0

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1
  Uname: Linux 5.3.0-19-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8.2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  martin 1383 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Nov  6 06:20:08 2019
  InstallationDate: Installed on 2019-11-03 (3 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  PackageArchitecture: all
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through 

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[Kailiang Yang]

I don't know.
This is none Realtek AMP.

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1851518

Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in linux package in Ubuntu:
  Fix Released

Bug description:
  I've been googling this issue for 10's of hours and tried many things.

  Relase of Ubuntu: 19.10

  Expected outcome: Music plays on the internal speakers and headphones.

  Actual outcome: I can barely hear audio using headphones with volume
  turned up to 150%.  Absolutely nothing comes out of the speakers. (The
  speakers sound great under Windows 10.)

  Complete alsa-info output is attached, but here are some snippets:

  !!DMI Information
  !!---

  Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
  Product Name:  950SBE/951SBE
  Product Version:   P06RES
  Firmware Version:  P06RES.075.190529.SP
  Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
  Board Name:NP950SBE-K01US

  
  !!Kernel Information
  !!--

  Kernel release:5.3.0-19-generic
  Operating System:  GNU/Linux
  Architecture:  x86_64
  Processor: x86_64
  SMP Enabled:   Yes


  !!ALSA Version
  !!

  Driver version: k5.3.0-19-generic
  Library version:1.1.9
  Utilities version:  1.1.9

  
  !!Loaded ALSA modules
  !!---

  snd_hda_intel

  
  !!Sound Servers on this system
  !!

  Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

  
  !!Soundcards recognised by ALSA
  !!-

   0 [PCH]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0x604b118000 irq 177

  
  !!PCI Soundcards installed in the system
  !!--

  00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP
  High Definition Audio Controller (rev 11)

  
  !!Advanced information - PCI Vendor/Device/Subsystem ID's
  !!---

  00:1f.3 0401: 8086:9dc8 (rev 11)
  DeviceName: Onboard - Sound

  
  !!HDA-Intel Codec information
  !!---
  --startcollapse--

  Codec: Realtek ALC298
  Address: 0
  AFG Function Id: 0x1 (unsol 1)
  Vendor Id: 0x10ec0298
  Subsystem Id: 0x144dc812
  Revision Id: 0x100103
  No Modem Function Group found
  Default PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
  Default Amp-In caps: N/A
  Default Amp-Out caps: N/A
  State of AFG node 0x01:
Power states:  D0 D1 D2 D3 D3cold CLKSTOP EPSS
Power: setting=D0, actual=D0
  GPIO: io=8, o=0, i=0, unsolicited=1, wake=0
IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[6]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[7]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Headphone Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Device: name="ALC298 Analog", type="Audio", device=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x00 0x00]
Converter: stream=1, channel=0
PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
Power states:  D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
  Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Speaker Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x7f 0x7f]
Converter: stream=1, channel=0

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1
  Uname: Linux 5.3.0-19-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8.2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  martin 1383 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Nov  6 06:20:08 2019
  InstallationDate: Installed on 2019-11-03 (3 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  PackageArchitecture: all
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Built-in Audio - 

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[Kai-Heng Feng]

Kailang, do you know how to power up the AMP?

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1851518

Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in linux package in Ubuntu:
  Fix Released

Bug description:
  I've been googling this issue for 10's of hours and tried many things.

  Relase of Ubuntu: 19.10

  Expected outcome: Music plays on the internal speakers and headphones.

  Actual outcome: I can barely hear audio using headphones with volume
  turned up to 150%.  Absolutely nothing comes out of the speakers. (The
  speakers sound great under Windows 10.)

  Complete alsa-info output is attached, but here are some snippets:

  !!DMI Information
  !!---

  Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
  Product Name:  950SBE/951SBE
  Product Version:   P06RES
  Firmware Version:  P06RES.075.190529.SP
  Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
  Board Name:NP950SBE-K01US

  
  !!Kernel Information
  !!--

  Kernel release:5.3.0-19-generic
  Operating System:  GNU/Linux
  Architecture:  x86_64
  Processor: x86_64
  SMP Enabled:   Yes


  !!ALSA Version
  !!

  Driver version: k5.3.0-19-generic
  Library version:1.1.9
  Utilities version:  1.1.9

  
  !!Loaded ALSA modules
  !!---

  snd_hda_intel

  
  !!Sound Servers on this system
  !!

  Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

  
  !!Soundcards recognised by ALSA
  !!-

   0 [PCH]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0x604b118000 irq 177

  
  !!PCI Soundcards installed in the system
  !!--

  00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP
  High Definition Audio Controller (rev 11)

  
  !!Advanced information - PCI Vendor/Device/Subsystem ID's
  !!---

  00:1f.3 0401: 8086:9dc8 (rev 11)
  DeviceName: Onboard - Sound

  
  !!HDA-Intel Codec information
  !!---
  --startcollapse--

  Codec: Realtek ALC298
  Address: 0
  AFG Function Id: 0x1 (unsol 1)
  Vendor Id: 0x10ec0298
  Subsystem Id: 0x144dc812
  Revision Id: 0x100103
  No Modem Function Group found
  Default PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
  Default Amp-In caps: N/A
  Default Amp-Out caps: N/A
  State of AFG node 0x01:
Power states:  D0 D1 D2 D3 D3cold CLKSTOP EPSS
Power: setting=D0, actual=D0
  GPIO: io=8, o=0, i=0, unsolicited=1, wake=0
IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[6]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[7]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Headphone Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Device: name="ALC298 Analog", type="Audio", device=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x00 0x00]
Converter: stream=1, channel=0
PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
Power states:  D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
  Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Speaker Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x7f 0x7f]
Converter: stream=1, channel=0

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1
  Uname: Linux 5.3.0-19-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8.2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  martin 1383 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Nov  6 06:20:08 2019
  InstallationDate: Installed on 2019-11-03 (3 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  PackageArchitecture: all
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Built-in 

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[Mike]

Oh, one last thing, to hear the mettalic audio, simply launch a youtube
video in Chrome (not Firefox)

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You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1851518

Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in linux package in Ubuntu:
  Fix Released

Bug description:
  I've been googling this issue for 10's of hours and tried many things.

  Relase of Ubuntu: 19.10

  Expected outcome: Music plays on the internal speakers and headphones.

  Actual outcome: I can barely hear audio using headphones with volume
  turned up to 150%.  Absolutely nothing comes out of the speakers. (The
  speakers sound great under Windows 10.)

  Complete alsa-info output is attached, but here are some snippets:

  !!DMI Information
  !!---

  Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
  Product Name:  950SBE/951SBE
  Product Version:   P06RES
  Firmware Version:  P06RES.075.190529.SP
  Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
  Board Name:NP950SBE-K01US

  
  !!Kernel Information
  !!--

  Kernel release:5.3.0-19-generic
  Operating System:  GNU/Linux
  Architecture:  x86_64
  Processor: x86_64
  SMP Enabled:   Yes


  !!ALSA Version
  !!

  Driver version: k5.3.0-19-generic
  Library version:1.1.9
  Utilities version:  1.1.9

  
  !!Loaded ALSA modules
  !!---

  snd_hda_intel

  
  !!Sound Servers on this system
  !!

  Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

  
  !!Soundcards recognised by ALSA
  !!-

   0 [PCH]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0x604b118000 irq 177

  
  !!PCI Soundcards installed in the system
  !!--

  00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP
  High Definition Audio Controller (rev 11)

  
  !!Advanced information - PCI Vendor/Device/Subsystem ID's
  !!---

  00:1f.3 0401: 8086:9dc8 (rev 11)
  DeviceName: Onboard - Sound

  
  !!HDA-Intel Codec information
  !!---
  --startcollapse--

  Codec: Realtek ALC298
  Address: 0
  AFG Function Id: 0x1 (unsol 1)
  Vendor Id: 0x10ec0298
  Subsystem Id: 0x144dc812
  Revision Id: 0x100103
  No Modem Function Group found
  Default PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
  Default Amp-In caps: N/A
  Default Amp-Out caps: N/A
  State of AFG node 0x01:
Power states:  D0 D1 D2 D3 D3cold CLKSTOP EPSS
Power: setting=D0, actual=D0
  GPIO: io=8, o=0, i=0, unsolicited=1, wake=0
IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[6]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[7]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Headphone Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Device: name="ALC298 Analog", type="Audio", device=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x00 0x00]
Converter: stream=1, channel=0
PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
Power states:  D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
  Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Speaker Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x7f 0x7f]
Converter: stream=1, channel=0

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1
  Uname: Linux 5.3.0-19-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8.2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  martin 1383 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Nov  6 06:20:08 2019
  InstallationDate: Installed on 2019-11-03 (3 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  PackageArchitecture: all
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback 

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[Mike]

And to fix that metallic sound with the mainline kernel, you will
probably need to perform steps 4 & 5 from my guide
(https://forum.manjaro.org/t/guide-how-to-set-up-the-audio-card-in-
samsung-galaxy-book/37090) and then reboot.

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1851518

Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in linux package in Ubuntu:
  Fix Released

Bug description:
  I've been googling this issue for 10's of hours and tried many things.

  Relase of Ubuntu: 19.10

  Expected outcome: Music plays on the internal speakers and headphones.

  Actual outcome: I can barely hear audio using headphones with volume
  turned up to 150%.  Absolutely nothing comes out of the speakers. (The
  speakers sound great under Windows 10.)

  Complete alsa-info output is attached, but here are some snippets:

  !!DMI Information
  !!---

  Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
  Product Name:  950SBE/951SBE
  Product Version:   P06RES
  Firmware Version:  P06RES.075.190529.SP
  Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
  Board Name:NP950SBE-K01US

  
  !!Kernel Information
  !!--

  Kernel release:5.3.0-19-generic
  Operating System:  GNU/Linux
  Architecture:  x86_64
  Processor: x86_64
  SMP Enabled:   Yes


  !!ALSA Version
  !!

  Driver version: k5.3.0-19-generic
  Library version:1.1.9
  Utilities version:  1.1.9

  
  !!Loaded ALSA modules
  !!---

  snd_hda_intel

  
  !!Sound Servers on this system
  !!

  Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

  
  !!Soundcards recognised by ALSA
  !!-

   0 [PCH]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0x604b118000 irq 177

  
  !!PCI Soundcards installed in the system
  !!--

  00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP
  High Definition Audio Controller (rev 11)

  
  !!Advanced information - PCI Vendor/Device/Subsystem ID's
  !!---

  00:1f.3 0401: 8086:9dc8 (rev 11)
  DeviceName: Onboard - Sound

  
  !!HDA-Intel Codec information
  !!---
  --startcollapse--

  Codec: Realtek ALC298
  Address: 0
  AFG Function Id: 0x1 (unsol 1)
  Vendor Id: 0x10ec0298
  Subsystem Id: 0x144dc812
  Revision Id: 0x100103
  No Modem Function Group found
  Default PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
  Default Amp-In caps: N/A
  Default Amp-Out caps: N/A
  State of AFG node 0x01:
Power states:  D0 D1 D2 D3 D3cold CLKSTOP EPSS
Power: setting=D0, actual=D0
  GPIO: io=8, o=0, i=0, unsolicited=1, wake=0
IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[6]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[7]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Headphone Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Device: name="ALC298 Analog", type="Audio", device=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x00 0x00]
Converter: stream=1, channel=0
PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
Power states:  D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
  Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Speaker Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x7f 0x7f]
Converter: stream=1, channel=0

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1
  Uname: Linux 5.3.0-19-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8.2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  martin 1383 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Nov  6 06:20:08 2019
  InstallationDate: Installed on 2019-11-03 (3 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  PackageArchitecture: all
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[Mike]

Yes, if you check alsa-info (here is my output: 
http://alsa-project.org/db/?f=608b0585907cc0f959ebc2528e771f5260685382), you 
will find it:
!!Loaded ALSA modules
!!---

snd_soc_skl_hda_dsp


snd_soc_skl_hda_dsp ALSAA module basically loads snd_sof_pci and that's why you 
don't have metallic audio...
Even if you launch alsamixer and press F6 you will see sof-hda-dsp and not HDA 
Intel PCH that those with metallic audio see.
You can easily get metallic audio by switching to a mainline kernel instead of 
ubuntu's.

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1851518

Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in linux package in Ubuntu:
  Fix Released

Bug description:
  I've been googling this issue for 10's of hours and tried many things.

  Relase of Ubuntu: 19.10

  Expected outcome: Music plays on the internal speakers and headphones.

  Actual outcome: I can barely hear audio using headphones with volume
  turned up to 150%.  Absolutely nothing comes out of the speakers. (The
  speakers sound great under Windows 10.)

  Complete alsa-info output is attached, but here are some snippets:

  !!DMI Information
  !!---

  Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
  Product Name:  950SBE/951SBE
  Product Version:   P06RES
  Firmware Version:  P06RES.075.190529.SP
  Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
  Board Name:NP950SBE-K01US

  
  !!Kernel Information
  !!--

  Kernel release:5.3.0-19-generic
  Operating System:  GNU/Linux
  Architecture:  x86_64
  Processor: x86_64
  SMP Enabled:   Yes


  !!ALSA Version
  !!

  Driver version: k5.3.0-19-generic
  Library version:1.1.9
  Utilities version:  1.1.9

  
  !!Loaded ALSA modules
  !!---

  snd_hda_intel

  
  !!Sound Servers on this system
  !!

  Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

  
  !!Soundcards recognised by ALSA
  !!-

   0 [PCH]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0x604b118000 irq 177

  
  !!PCI Soundcards installed in the system
  !!--

  00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP
  High Definition Audio Controller (rev 11)

  
  !!Advanced information - PCI Vendor/Device/Subsystem ID's
  !!---

  00:1f.3 0401: 8086:9dc8 (rev 11)
  DeviceName: Onboard - Sound

  
  !!HDA-Intel Codec information
  !!---
  --startcollapse--

  Codec: Realtek ALC298
  Address: 0
  AFG Function Id: 0x1 (unsol 1)
  Vendor Id: 0x10ec0298
  Subsystem Id: 0x144dc812
  Revision Id: 0x100103
  No Modem Function Group found
  Default PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
  Default Amp-In caps: N/A
  Default Amp-Out caps: N/A
  State of AFG node 0x01:
Power states:  D0 D1 D2 D3 D3cold CLKSTOP EPSS
Power: setting=D0, actual=D0
  GPIO: io=8, o=0, i=0, unsolicited=1, wake=0
IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[6]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[7]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Headphone Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Device: name="ALC298 Analog", type="Audio", device=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x00 0x00]
Converter: stream=1, channel=0
PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
Power states:  D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
  Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Speaker Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x7f 0x7f]
Converter: stream=1, channel=0

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1
  Uname: Linux 5.3.0-19-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8.2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  martin 1383 F pulseaudio
  

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[jhubuntu20]

@draamses

I am glad to hear it works on the flex.  Thanks for the kind words, but
Mike Pozulp deserves most of the credit.  He seems to have disappeared
here, but he had the key process for how to do it.  For what its worth,
I don't recognize snd_soc_skl_hda_dsp (of course I am not using
Manjaro).  On my ion with standard ubuntu 20.04 it was never metallic.
>From "lspci -nnv" on my system :

00:1f.3 Multimedia audio controller [0401]: Intel Corporation Device [8086:02c8]
DeviceName: Onboard - Sound
Subsystem: Samsung Electronics Co Ltd Device [144d:c18a]
Flags: bus master, fast devsel, latency 32, IRQ 166
Memory at 6023118000 (64-bit, non-prefetchable) [size=16K]
Memory at 602300 (64-bit, non-prefetchable) [size=1M]
Capabilities: 
Kernel driver in use: sof-audio-pci
Kernel modules: snd_hda_intel, snd_sof_pci

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1851518

Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in linux package in Ubuntu:
  Fix Released

Bug description:
  I've been googling this issue for 10's of hours and tried many things.

  Relase of Ubuntu: 19.10

  Expected outcome: Music plays on the internal speakers and headphones.

  Actual outcome: I can barely hear audio using headphones with volume
  turned up to 150%.  Absolutely nothing comes out of the speakers. (The
  speakers sound great under Windows 10.)

  Complete alsa-info output is attached, but here are some snippets:

  !!DMI Information
  !!---

  Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
  Product Name:  950SBE/951SBE
  Product Version:   P06RES
  Firmware Version:  P06RES.075.190529.SP
  Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
  Board Name:NP950SBE-K01US

  
  !!Kernel Information
  !!--

  Kernel release:5.3.0-19-generic
  Operating System:  GNU/Linux
  Architecture:  x86_64
  Processor: x86_64
  SMP Enabled:   Yes


  !!ALSA Version
  !!

  Driver version: k5.3.0-19-generic
  Library version:1.1.9
  Utilities version:  1.1.9

  
  !!Loaded ALSA modules
  !!---

  snd_hda_intel

  
  !!Sound Servers on this system
  !!

  Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

  
  !!Soundcards recognised by ALSA
  !!-

   0 [PCH]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0x604b118000 irq 177

  
  !!PCI Soundcards installed in the system
  !!--

  00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP
  High Definition Audio Controller (rev 11)

  
  !!Advanced information - PCI Vendor/Device/Subsystem ID's
  !!---

  00:1f.3 0401: 8086:9dc8 (rev 11)
  DeviceName: Onboard - Sound

  
  !!HDA-Intel Codec information
  !!---
  --startcollapse--

  Codec: Realtek ALC298
  Address: 0
  AFG Function Id: 0x1 (unsol 1)
  Vendor Id: 0x10ec0298
  Subsystem Id: 0x144dc812
  Revision Id: 0x100103
  No Modem Function Group found
  Default PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
  Default Amp-In caps: N/A
  Default Amp-Out caps: N/A
  State of AFG node 0x01:
Power states:  D0 D1 D2 D3 D3cold CLKSTOP EPSS
Power: setting=D0, actual=D0
  GPIO: io=8, o=0, i=0, unsolicited=1, wake=0
IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[6]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[7]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Headphone Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Device: name="ALC298 Analog", type="Audio", device=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x00 0x00]
Converter: stream=1, channel=0
PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
Power states:  D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
  Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Speaker Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x7f 0x7f]
Converter: stream=1, channel=0

  

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[Mike]

@jhubuntu20

I am pretty sure this is caused by snd_hda_intel being loaded instead of 
snd_soc_skl_hda_dsp
When I tested ubuntu kernel, the sound was clean and they all ladded 
snd_soc_skl_hda_dsp, however any mainline kernel produced metallic sound and 
those load snd_hda_intel 
I have created a tutorial for Manjaro that may help people with other distors 
and similar laptops. It is largely based on your efforts, so thank you for 
that. :)
https://forum.manjaro.org/t/guide-how-to-set-up-the-audio-card-in-samsung-galaxy-book/37090

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https://bugs.launchpad.net/bugs/1851518

Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in linux package in Ubuntu:
  Fix Released

Bug description:
  I've been googling this issue for 10's of hours and tried many things.

  Relase of Ubuntu: 19.10

  Expected outcome: Music plays on the internal speakers and headphones.

  Actual outcome: I can barely hear audio using headphones with volume
  turned up to 150%.  Absolutely nothing comes out of the speakers. (The
  speakers sound great under Windows 10.)

  Complete alsa-info output is attached, but here are some snippets:

  !!DMI Information
  !!---

  Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
  Product Name:  950SBE/951SBE
  Product Version:   P06RES
  Firmware Version:  P06RES.075.190529.SP
  Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
  Board Name:NP950SBE-K01US

  
  !!Kernel Information
  !!--

  Kernel release:5.3.0-19-generic
  Operating System:  GNU/Linux
  Architecture:  x86_64
  Processor: x86_64
  SMP Enabled:   Yes


  !!ALSA Version
  !!

  Driver version: k5.3.0-19-generic
  Library version:1.1.9
  Utilities version:  1.1.9

  
  !!Loaded ALSA modules
  !!---

  snd_hda_intel

  
  !!Sound Servers on this system
  !!

  Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

  
  !!Soundcards recognised by ALSA
  !!-

   0 [PCH]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0x604b118000 irq 177

  
  !!PCI Soundcards installed in the system
  !!--

  00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP
  High Definition Audio Controller (rev 11)

  
  !!Advanced information - PCI Vendor/Device/Subsystem ID's
  !!---

  00:1f.3 0401: 8086:9dc8 (rev 11)
  DeviceName: Onboard - Sound

  
  !!HDA-Intel Codec information
  !!---
  --startcollapse--

  Codec: Realtek ALC298
  Address: 0
  AFG Function Id: 0x1 (unsol 1)
  Vendor Id: 0x10ec0298
  Subsystem Id: 0x144dc812
  Revision Id: 0x100103
  No Modem Function Group found
  Default PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
  Default Amp-In caps: N/A
  Default Amp-Out caps: N/A
  State of AFG node 0x01:
Power states:  D0 D1 D2 D3 D3cold CLKSTOP EPSS
Power: setting=D0, actual=D0
  GPIO: io=8, o=0, i=0, unsolicited=1, wake=0
IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[6]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[7]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Headphone Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Device: name="ALC298 Analog", type="Audio", device=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x00 0x00]
Converter: stream=1, channel=0
PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
Power states:  D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
  Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Speaker Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x7f 0x7f]
Converter: stream=1, channel=0

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1
  Uname: Linux 5.3.0-19-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8.2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  martin 1383 F pulseaudio
  

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[jhubuntu20]

@kaihengfeng

Yes, my model is included :

SND_PCI_QUIRK(0x144d, 0xc18a, "Samsung Galaxy Book Ion (NP930XCJ-
K01US)", ALC298_FIXUP_SAMSUNG_HEADPHONE_VERY_QUIET),

However, the quirk called "ALC298_FIXUP_SAMSUNG_HEADPHONE_VERY_QUIET" is
just the fix for the headphone jack only.  So yes, that fix is now
implemented, but what about fixing the actual speakers.  Now that we
have a sequence of verbs that enables speaker sound, can someone add
those to another quirk so sound on the speakers works out of the box
too?

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1851518

Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in linux package in Ubuntu:
  Fix Released

Bug description:
  I've been googling this issue for 10's of hours and tried many things.

  Relase of Ubuntu: 19.10

  Expected outcome: Music plays on the internal speakers and headphones.

  Actual outcome: I can barely hear audio using headphones with volume
  turned up to 150%.  Absolutely nothing comes out of the speakers. (The
  speakers sound great under Windows 10.)

  Complete alsa-info output is attached, but here are some snippets:

  !!DMI Information
  !!---

  Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
  Product Name:  950SBE/951SBE
  Product Version:   P06RES
  Firmware Version:  P06RES.075.190529.SP
  Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
  Board Name:NP950SBE-K01US

  
  !!Kernel Information
  !!--

  Kernel release:5.3.0-19-generic
  Operating System:  GNU/Linux
  Architecture:  x86_64
  Processor: x86_64
  SMP Enabled:   Yes


  !!ALSA Version
  !!

  Driver version: k5.3.0-19-generic
  Library version:1.1.9
  Utilities version:  1.1.9

  
  !!Loaded ALSA modules
  !!---

  snd_hda_intel

  
  !!Sound Servers on this system
  !!

  Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

  
  !!Soundcards recognised by ALSA
  !!-

   0 [PCH]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0x604b118000 irq 177

  
  !!PCI Soundcards installed in the system
  !!--

  00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP
  High Definition Audio Controller (rev 11)

  
  !!Advanced information - PCI Vendor/Device/Subsystem ID's
  !!---

  00:1f.3 0401: 8086:9dc8 (rev 11)
  DeviceName: Onboard - Sound

  
  !!HDA-Intel Codec information
  !!---
  --startcollapse--

  Codec: Realtek ALC298
  Address: 0
  AFG Function Id: 0x1 (unsol 1)
  Vendor Id: 0x10ec0298
  Subsystem Id: 0x144dc812
  Revision Id: 0x100103
  No Modem Function Group found
  Default PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
  Default Amp-In caps: N/A
  Default Amp-Out caps: N/A
  State of AFG node 0x01:
Power states:  D0 D1 D2 D3 D3cold CLKSTOP EPSS
Power: setting=D0, actual=D0
  GPIO: io=8, o=0, i=0, unsolicited=1, wake=0
IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[6]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[7]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Headphone Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Device: name="ALC298 Analog", type="Audio", device=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x00 0x00]
Converter: stream=1, channel=0
PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
Power states:  D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
  Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Speaker Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x7f 0x7f]
Converter: stream=1, channel=0

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1
  Uname: Linux 5.3.0-19-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8.2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  martin 1383 F pulseaudio
  CurrentDesktop: 

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[jhubuntu20]

@draamses

I never encountered the metallic sound on my ion, so I am probably not
much help on that one.  I do recall reading about it when I was
researching the speaker issue, so I do agree it is a separate issue.  If
you google around a bit, it seems like there was a separate fix for
metallic sound already identified.

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1851518

Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in linux package in Ubuntu:
  Fix Released

Bug description:
  I've been googling this issue for 10's of hours and tried many things.

  Relase of Ubuntu: 19.10

  Expected outcome: Music plays on the internal speakers and headphones.

  Actual outcome: I can barely hear audio using headphones with volume
  turned up to 150%.  Absolutely nothing comes out of the speakers. (The
  speakers sound great under Windows 10.)

  Complete alsa-info output is attached, but here are some snippets:

  !!DMI Information
  !!---

  Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
  Product Name:  950SBE/951SBE
  Product Version:   P06RES
  Firmware Version:  P06RES.075.190529.SP
  Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
  Board Name:NP950SBE-K01US

  
  !!Kernel Information
  !!--

  Kernel release:5.3.0-19-generic
  Operating System:  GNU/Linux
  Architecture:  x86_64
  Processor: x86_64
  SMP Enabled:   Yes


  !!ALSA Version
  !!

  Driver version: k5.3.0-19-generic
  Library version:1.1.9
  Utilities version:  1.1.9

  
  !!Loaded ALSA modules
  !!---

  snd_hda_intel

  
  !!Sound Servers on this system
  !!

  Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

  
  !!Soundcards recognised by ALSA
  !!-

   0 [PCH]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0x604b118000 irq 177

  
  !!PCI Soundcards installed in the system
  !!--

  00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP
  High Definition Audio Controller (rev 11)

  
  !!Advanced information - PCI Vendor/Device/Subsystem ID's
  !!---

  00:1f.3 0401: 8086:9dc8 (rev 11)
  DeviceName: Onboard - Sound

  
  !!HDA-Intel Codec information
  !!---
  --startcollapse--

  Codec: Realtek ALC298
  Address: 0
  AFG Function Id: 0x1 (unsol 1)
  Vendor Id: 0x10ec0298
  Subsystem Id: 0x144dc812
  Revision Id: 0x100103
  No Modem Function Group found
  Default PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
  Default Amp-In caps: N/A
  Default Amp-Out caps: N/A
  State of AFG node 0x01:
Power states:  D0 D1 D2 D3 D3cold CLKSTOP EPSS
Power: setting=D0, actual=D0
  GPIO: io=8, o=0, i=0, unsolicited=1, wake=0
IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[6]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[7]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Headphone Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Device: name="ALC298 Analog", type="Audio", device=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x00 0x00]
Converter: stream=1, channel=0
PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
Power states:  D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
  Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Speaker Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x7f 0x7f]
Converter: stream=1, channel=0

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1
  Uname: Linux 5.3.0-19-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8.2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  martin 1383 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Nov  6 06:20:08 2019
  InstallationDate: Installed on 2019-11-03 (3 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[Mike]

Yes, it is.
For some reason linux loads snd_hda_intel instead of snd_soc_skl_hda_dsp ALSA 
module and this causes the metallic audio.
How can I get it to load snd_soc_skl_hda_dsp ALSA module?

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1851518

Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in linux package in Ubuntu:
  Fix Released

Bug description:
  I've been googling this issue for 10's of hours and tried many things.

  Relase of Ubuntu: 19.10

  Expected outcome: Music plays on the internal speakers and headphones.

  Actual outcome: I can barely hear audio using headphones with volume
  turned up to 150%.  Absolutely nothing comes out of the speakers. (The
  speakers sound great under Windows 10.)

  Complete alsa-info output is attached, but here are some snippets:

  !!DMI Information
  !!---

  Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
  Product Name:  950SBE/951SBE
  Product Version:   P06RES
  Firmware Version:  P06RES.075.190529.SP
  Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
  Board Name:NP950SBE-K01US

  
  !!Kernel Information
  !!--

  Kernel release:5.3.0-19-generic
  Operating System:  GNU/Linux
  Architecture:  x86_64
  Processor: x86_64
  SMP Enabled:   Yes


  !!ALSA Version
  !!

  Driver version: k5.3.0-19-generic
  Library version:1.1.9
  Utilities version:  1.1.9

  
  !!Loaded ALSA modules
  !!---

  snd_hda_intel

  
  !!Sound Servers on this system
  !!

  Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

  
  !!Soundcards recognised by ALSA
  !!-

   0 [PCH]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0x604b118000 irq 177

  
  !!PCI Soundcards installed in the system
  !!--

  00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP
  High Definition Audio Controller (rev 11)

  
  !!Advanced information - PCI Vendor/Device/Subsystem ID's
  !!---

  00:1f.3 0401: 8086:9dc8 (rev 11)
  DeviceName: Onboard - Sound

  
  !!HDA-Intel Codec information
  !!---
  --startcollapse--

  Codec: Realtek ALC298
  Address: 0
  AFG Function Id: 0x1 (unsol 1)
  Vendor Id: 0x10ec0298
  Subsystem Id: 0x144dc812
  Revision Id: 0x100103
  No Modem Function Group found
  Default PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
  Default Amp-In caps: N/A
  Default Amp-Out caps: N/A
  State of AFG node 0x01:
Power states:  D0 D1 D2 D3 D3cold CLKSTOP EPSS
Power: setting=D0, actual=D0
  GPIO: io=8, o=0, i=0, unsolicited=1, wake=0
IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[6]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[7]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Headphone Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Device: name="ALC298 Analog", type="Audio", device=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x00 0x00]
Converter: stream=1, channel=0
PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
Power states:  D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
  Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Speaker Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x7f 0x7f]
Converter: stream=1, channel=0

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1
  Uname: Linux 5.3.0-19-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8.2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  martin 1383 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Nov  6 06:20:08 2019
  InstallationDate: Installed on 2019-11-03 (3 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  PackageArchitecture: all
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
 

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[Kai-Heng Feng]

Please check if your system id is included:
https://git.kernel.org/pub/scm/linux/kernel/git/torvalds/linux.git/tree/sound/pci/hda/patch_realtek.c#n7917

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1851518

Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in linux package in Ubuntu:
  Fix Released

Bug description:
  I've been googling this issue for 10's of hours and tried many things.

  Relase of Ubuntu: 19.10

  Expected outcome: Music plays on the internal speakers and headphones.

  Actual outcome: I can barely hear audio using headphones with volume
  turned up to 150%.  Absolutely nothing comes out of the speakers. (The
  speakers sound great under Windows 10.)

  Complete alsa-info output is attached, but here are some snippets:

  !!DMI Information
  !!---

  Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
  Product Name:  950SBE/951SBE
  Product Version:   P06RES
  Firmware Version:  P06RES.075.190529.SP
  Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
  Board Name:NP950SBE-K01US

  
  !!Kernel Information
  !!--

  Kernel release:5.3.0-19-generic
  Operating System:  GNU/Linux
  Architecture:  x86_64
  Processor: x86_64
  SMP Enabled:   Yes


  !!ALSA Version
  !!

  Driver version: k5.3.0-19-generic
  Library version:1.1.9
  Utilities version:  1.1.9

  
  !!Loaded ALSA modules
  !!---

  snd_hda_intel

  
  !!Sound Servers on this system
  !!

  Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

  
  !!Soundcards recognised by ALSA
  !!-

   0 [PCH]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0x604b118000 irq 177

  
  !!PCI Soundcards installed in the system
  !!--

  00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP
  High Definition Audio Controller (rev 11)

  
  !!Advanced information - PCI Vendor/Device/Subsystem ID's
  !!---

  00:1f.3 0401: 8086:9dc8 (rev 11)
  DeviceName: Onboard - Sound

  
  !!HDA-Intel Codec information
  !!---
  --startcollapse--

  Codec: Realtek ALC298
  Address: 0
  AFG Function Id: 0x1 (unsol 1)
  Vendor Id: 0x10ec0298
  Subsystem Id: 0x144dc812
  Revision Id: 0x100103
  No Modem Function Group found
  Default PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
  Default Amp-In caps: N/A
  Default Amp-Out caps: N/A
  State of AFG node 0x01:
Power states:  D0 D1 D2 D3 D3cold CLKSTOP EPSS
Power: setting=D0, actual=D0
  GPIO: io=8, o=0, i=0, unsolicited=1, wake=0
IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[6]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[7]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Headphone Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Device: name="ALC298 Analog", type="Audio", device=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x00 0x00]
Converter: stream=1, channel=0
PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
Power states:  D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
  Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Speaker Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x7f 0x7f]
Converter: stream=1, channel=0

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1
  Uname: Linux 5.3.0-19-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8.2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  martin 1383 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Nov  6 06:20:08 2019
  InstallationDate: Installed on 2019-11-03 (3 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  PackageArchitecture: all
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: alsa-driver
  Symptom: 

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[Mike]

To answer my own question - I suppose the ubuntu kernels are more optimized and 
have multiple fixes and drivers that the mainline/upstream kernels do not and 
that's why I get the metallic audio...
I wonder what was fixed in Ubuntu's kernel to make this issue go away.

-- 
You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1851518

Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in linux package in Ubuntu:
  Fix Released

Bug description:
  I've been googling this issue for 10's of hours and tried many things.

  Relase of Ubuntu: 19.10

  Expected outcome: Music plays on the internal speakers and headphones.

  Actual outcome: I can barely hear audio using headphones with volume
  turned up to 150%.  Absolutely nothing comes out of the speakers. (The
  speakers sound great under Windows 10.)

  Complete alsa-info output is attached, but here are some snippets:

  !!DMI Information
  !!---

  Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
  Product Name:  950SBE/951SBE
  Product Version:   P06RES
  Firmware Version:  P06RES.075.190529.SP
  Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
  Board Name:NP950SBE-K01US

  
  !!Kernel Information
  !!--

  Kernel release:5.3.0-19-generic
  Operating System:  GNU/Linux
  Architecture:  x86_64
  Processor: x86_64
  SMP Enabled:   Yes


  !!ALSA Version
  !!

  Driver version: k5.3.0-19-generic
  Library version:1.1.9
  Utilities version:  1.1.9

  
  !!Loaded ALSA modules
  !!---

  snd_hda_intel

  
  !!Sound Servers on this system
  !!

  Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

  
  !!Soundcards recognised by ALSA
  !!-

   0 [PCH]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0x604b118000 irq 177

  
  !!PCI Soundcards installed in the system
  !!--

  00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP
  High Definition Audio Controller (rev 11)

  
  !!Advanced information - PCI Vendor/Device/Subsystem ID's
  !!---

  00:1f.3 0401: 8086:9dc8 (rev 11)
  DeviceName: Onboard - Sound

  
  !!HDA-Intel Codec information
  !!---
  --startcollapse--

  Codec: Realtek ALC298
  Address: 0
  AFG Function Id: 0x1 (unsol 1)
  Vendor Id: 0x10ec0298
  Subsystem Id: 0x144dc812
  Revision Id: 0x100103
  No Modem Function Group found
  Default PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
  Default Amp-In caps: N/A
  Default Amp-Out caps: N/A
  State of AFG node 0x01:
Power states:  D0 D1 D2 D3 D3cold CLKSTOP EPSS
Power: setting=D0, actual=D0
  GPIO: io=8, o=0, i=0, unsolicited=1, wake=0
IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[6]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[7]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Headphone Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Device: name="ALC298 Analog", type="Audio", device=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x00 0x00]
Converter: stream=1, channel=0
PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
Power states:  D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
  Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Speaker Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x7f 0x7f]
Converter: stream=1, channel=0

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1
  Uname: Linux 5.3.0-19-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8.2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  martin 1383 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Nov  6 06:20:08 2019
  InstallationDate: Installed on 2019-11-03 (3 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  PackageArchitecture: all
  ProcEnviron:
   TERM=xterm-256color
   

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[Mike]

Decided to do more trial and error tests.
I tried multiple amd64 kerels from 
https://kernel.ubuntu.com/~kernel-ppa/mainline/
It seems that all kernels I tried produce metallic audio, I believe you can 
easily reproduce this by trying them.
Even the 5.4.52-050452.202007160732 kernel produced metallic sound, while the 
official Mint 5.4.0-52 kernel produces clean audio.
Official Mint kernel 5.8.0-28 also produces clean audio.

Any thoughts?

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1851518

Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in linux package in Ubuntu:
  Fix Released

Bug description:
  I've been googling this issue for 10's of hours and tried many things.

  Relase of Ubuntu: 19.10

  Expected outcome: Music plays on the internal speakers and headphones.

  Actual outcome: I can barely hear audio using headphones with volume
  turned up to 150%.  Absolutely nothing comes out of the speakers. (The
  speakers sound great under Windows 10.)

  Complete alsa-info output is attached, but here are some snippets:

  !!DMI Information
  !!---

  Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
  Product Name:  950SBE/951SBE
  Product Version:   P06RES
  Firmware Version:  P06RES.075.190529.SP
  Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
  Board Name:NP950SBE-K01US

  
  !!Kernel Information
  !!--

  Kernel release:5.3.0-19-generic
  Operating System:  GNU/Linux
  Architecture:  x86_64
  Processor: x86_64
  SMP Enabled:   Yes


  !!ALSA Version
  !!

  Driver version: k5.3.0-19-generic
  Library version:1.1.9
  Utilities version:  1.1.9

  
  !!Loaded ALSA modules
  !!---

  snd_hda_intel

  
  !!Sound Servers on this system
  !!

  Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

  
  !!Soundcards recognised by ALSA
  !!-

   0 [PCH]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0x604b118000 irq 177

  
  !!PCI Soundcards installed in the system
  !!--

  00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP
  High Definition Audio Controller (rev 11)

  
  !!Advanced information - PCI Vendor/Device/Subsystem ID's
  !!---

  00:1f.3 0401: 8086:9dc8 (rev 11)
  DeviceName: Onboard - Sound

  
  !!HDA-Intel Codec information
  !!---
  --startcollapse--

  Codec: Realtek ALC298
  Address: 0
  AFG Function Id: 0x1 (unsol 1)
  Vendor Id: 0x10ec0298
  Subsystem Id: 0x144dc812
  Revision Id: 0x100103
  No Modem Function Group found
  Default PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
  Default Amp-In caps: N/A
  Default Amp-Out caps: N/A
  State of AFG node 0x01:
Power states:  D0 D1 D2 D3 D3cold CLKSTOP EPSS
Power: setting=D0, actual=D0
  GPIO: io=8, o=0, i=0, unsolicited=1, wake=0
IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[6]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[7]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Headphone Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Device: name="ALC298 Analog", type="Audio", device=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x00 0x00]
Converter: stream=1, channel=0
PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
Power states:  D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
  Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Speaker Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x7f 0x7f]
Converter: stream=1, channel=0

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1
  Uname: Linux 5.3.0-19-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8.2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  martin 1383 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Nov  6 06:20:08 2019
  InstallationDate: Installed 

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[Mike]

Re: Metallic audio

Upgraded the kernel from 5.4.0-52 to 5.4.72 as I have on Manjaro.
Result: Metallic audio.

Booted again with 5.4.0-52
Result: Clean audio

Conclusion: quite likely a kernel issue.
How can we get this reported and fixed?

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1851518

Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in linux package in Ubuntu:
  Fix Released

Bug description:
  I've been googling this issue for 10's of hours and tried many things.

  Relase of Ubuntu: 19.10

  Expected outcome: Music plays on the internal speakers and headphones.

  Actual outcome: I can barely hear audio using headphones with volume
  turned up to 150%.  Absolutely nothing comes out of the speakers. (The
  speakers sound great under Windows 10.)

  Complete alsa-info output is attached, but here are some snippets:

  !!DMI Information
  !!---

  Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
  Product Name:  950SBE/951SBE
  Product Version:   P06RES
  Firmware Version:  P06RES.075.190529.SP
  Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
  Board Name:NP950SBE-K01US

  
  !!Kernel Information
  !!--

  Kernel release:5.3.0-19-generic
  Operating System:  GNU/Linux
  Architecture:  x86_64
  Processor: x86_64
  SMP Enabled:   Yes


  !!ALSA Version
  !!

  Driver version: k5.3.0-19-generic
  Library version:1.1.9
  Utilities version:  1.1.9

  
  !!Loaded ALSA modules
  !!---

  snd_hda_intel

  
  !!Sound Servers on this system
  !!

  Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

  
  !!Soundcards recognised by ALSA
  !!-

   0 [PCH]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0x604b118000 irq 177

  
  !!PCI Soundcards installed in the system
  !!--

  00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP
  High Definition Audio Controller (rev 11)

  
  !!Advanced information - PCI Vendor/Device/Subsystem ID's
  !!---

  00:1f.3 0401: 8086:9dc8 (rev 11)
  DeviceName: Onboard - Sound

  
  !!HDA-Intel Codec information
  !!---
  --startcollapse--

  Codec: Realtek ALC298
  Address: 0
  AFG Function Id: 0x1 (unsol 1)
  Vendor Id: 0x10ec0298
  Subsystem Id: 0x144dc812
  Revision Id: 0x100103
  No Modem Function Group found
  Default PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
  Default Amp-In caps: N/A
  Default Amp-Out caps: N/A
  State of AFG node 0x01:
Power states:  D0 D1 D2 D3 D3cold CLKSTOP EPSS
Power: setting=D0, actual=D0
  GPIO: io=8, o=0, i=0, unsolicited=1, wake=0
IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[6]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[7]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Headphone Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Device: name="ALC298 Analog", type="Audio", device=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x00 0x00]
Converter: stream=1, channel=0
PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
Power states:  D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
  Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Speaker Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x7f 0x7f]
Converter: stream=1, channel=0

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1
  Uname: Linux 5.3.0-19-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8.2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  martin 1383 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Nov  6 06:20:08 2019
  InstallationDate: Installed on 2019-11-03 (3 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  PackageArchitecture: all
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[Mike]

PLease disregard my last comment (#112). It happens in FF too, but on
other websites.

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1851518

Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in linux package in Ubuntu:
  Fix Released

Bug description:
  I've been googling this issue for 10's of hours and tried many things.

  Relase of Ubuntu: 19.10

  Expected outcome: Music plays on the internal speakers and headphones.

  Actual outcome: I can barely hear audio using headphones with volume
  turned up to 150%.  Absolutely nothing comes out of the speakers. (The
  speakers sound great under Windows 10.)

  Complete alsa-info output is attached, but here are some snippets:

  !!DMI Information
  !!---

  Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
  Product Name:  950SBE/951SBE
  Product Version:   P06RES
  Firmware Version:  P06RES.075.190529.SP
  Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
  Board Name:NP950SBE-K01US

  
  !!Kernel Information
  !!--

  Kernel release:5.3.0-19-generic
  Operating System:  GNU/Linux
  Architecture:  x86_64
  Processor: x86_64
  SMP Enabled:   Yes


  !!ALSA Version
  !!

  Driver version: k5.3.0-19-generic
  Library version:1.1.9
  Utilities version:  1.1.9

  
  !!Loaded ALSA modules
  !!---

  snd_hda_intel

  
  !!Sound Servers on this system
  !!

  Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

  
  !!Soundcards recognised by ALSA
  !!-

   0 [PCH]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0x604b118000 irq 177

  
  !!PCI Soundcards installed in the system
  !!--

  00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP
  High Definition Audio Controller (rev 11)

  
  !!Advanced information - PCI Vendor/Device/Subsystem ID's
  !!---

  00:1f.3 0401: 8086:9dc8 (rev 11)
  DeviceName: Onboard - Sound

  
  !!HDA-Intel Codec information
  !!---
  --startcollapse--

  Codec: Realtek ALC298
  Address: 0
  AFG Function Id: 0x1 (unsol 1)
  Vendor Id: 0x10ec0298
  Subsystem Id: 0x144dc812
  Revision Id: 0x100103
  No Modem Function Group found
  Default PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
  Default Amp-In caps: N/A
  Default Amp-Out caps: N/A
  State of AFG node 0x01:
Power states:  D0 D1 D2 D3 D3cold CLKSTOP EPSS
Power: setting=D0, actual=D0
  GPIO: io=8, o=0, i=0, unsolicited=1, wake=0
IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[6]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[7]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Headphone Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Device: name="ALC298 Analog", type="Audio", device=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x00 0x00]
Converter: stream=1, channel=0
PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
Power states:  D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
  Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Speaker Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x7f 0x7f]
Converter: stream=1, channel=0

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1
  Uname: Linux 5.3.0-19-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8.2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  martin 1383 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Nov  6 06:20:08 2019
  InstallationDate: Installed on 2019-11-03 (3 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  PackageArchitecture: all
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through 

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[Mike]

One possibly important finding:
The metallic sound happens with Chrome but not with Firefox, running the same 
youtube video.
I googled and found that chrome is using ALSA, while FF is using Pulseaudio. 
Maybe that's the issue.
Got no idea how to solve this tho.

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1851518

Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in linux package in Ubuntu:
  Fix Released

Bug description:
  I've been googling this issue for 10's of hours and tried many things.

  Relase of Ubuntu: 19.10

  Expected outcome: Music plays on the internal speakers and headphones.

  Actual outcome: I can barely hear audio using headphones with volume
  turned up to 150%.  Absolutely nothing comes out of the speakers. (The
  speakers sound great under Windows 10.)

  Complete alsa-info output is attached, but here are some snippets:

  !!DMI Information
  !!---

  Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
  Product Name:  950SBE/951SBE
  Product Version:   P06RES
  Firmware Version:  P06RES.075.190529.SP
  Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
  Board Name:NP950SBE-K01US

  
  !!Kernel Information
  !!--

  Kernel release:5.3.0-19-generic
  Operating System:  GNU/Linux
  Architecture:  x86_64
  Processor: x86_64
  SMP Enabled:   Yes


  !!ALSA Version
  !!

  Driver version: k5.3.0-19-generic
  Library version:1.1.9
  Utilities version:  1.1.9

  
  !!Loaded ALSA modules
  !!---

  snd_hda_intel

  
  !!Sound Servers on this system
  !!

  Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

  
  !!Soundcards recognised by ALSA
  !!-

   0 [PCH]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0x604b118000 irq 177

  
  !!PCI Soundcards installed in the system
  !!--

  00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP
  High Definition Audio Controller (rev 11)

  
  !!Advanced information - PCI Vendor/Device/Subsystem ID's
  !!---

  00:1f.3 0401: 8086:9dc8 (rev 11)
  DeviceName: Onboard - Sound

  
  !!HDA-Intel Codec information
  !!---
  --startcollapse--

  Codec: Realtek ALC298
  Address: 0
  AFG Function Id: 0x1 (unsol 1)
  Vendor Id: 0x10ec0298
  Subsystem Id: 0x144dc812
  Revision Id: 0x100103
  No Modem Function Group found
  Default PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
  Default Amp-In caps: N/A
  Default Amp-Out caps: N/A
  State of AFG node 0x01:
Power states:  D0 D1 D2 D3 D3cold CLKSTOP EPSS
Power: setting=D0, actual=D0
  GPIO: io=8, o=0, i=0, unsolicited=1, wake=0
IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[6]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[7]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Headphone Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Device: name="ALC298 Analog", type="Audio", device=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x00 0x00]
Converter: stream=1, channel=0
PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
Power states:  D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
  Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Speaker Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x7f 0x7f]
Converter: stream=1, channel=0

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1
  Uname: Linux 5.3.0-19-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8.2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  martin 1383 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Nov  6 06:20:08 2019
  InstallationDate: Installed on 2019-11-03 (3 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  PackageArchitecture: all
  ProcEnviron:
   TERM=xterm-256color
   

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[Mike]

Re: Metallic sound
Forgot to mention - it seems to happen only on the speakers, not on the 
headphones.

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1851518

Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in linux package in Ubuntu:
  Fix Released

Bug description:
  I've been googling this issue for 10's of hours and tried many things.

  Relase of Ubuntu: 19.10

  Expected outcome: Music plays on the internal speakers and headphones.

  Actual outcome: I can barely hear audio using headphones with volume
  turned up to 150%.  Absolutely nothing comes out of the speakers. (The
  speakers sound great under Windows 10.)

  Complete alsa-info output is attached, but here are some snippets:

  !!DMI Information
  !!---

  Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
  Product Name:  950SBE/951SBE
  Product Version:   P06RES
  Firmware Version:  P06RES.075.190529.SP
  Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
  Board Name:NP950SBE-K01US

  
  !!Kernel Information
  !!--

  Kernel release:5.3.0-19-generic
  Operating System:  GNU/Linux
  Architecture:  x86_64
  Processor: x86_64
  SMP Enabled:   Yes


  !!ALSA Version
  !!

  Driver version: k5.3.0-19-generic
  Library version:1.1.9
  Utilities version:  1.1.9

  
  !!Loaded ALSA modules
  !!---

  snd_hda_intel

  
  !!Sound Servers on this system
  !!

  Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

  
  !!Soundcards recognised by ALSA
  !!-

   0 [PCH]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0x604b118000 irq 177

  
  !!PCI Soundcards installed in the system
  !!--

  00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP
  High Definition Audio Controller (rev 11)

  
  !!Advanced information - PCI Vendor/Device/Subsystem ID's
  !!---

  00:1f.3 0401: 8086:9dc8 (rev 11)
  DeviceName: Onboard - Sound

  
  !!HDA-Intel Codec information
  !!---
  --startcollapse--

  Codec: Realtek ALC298
  Address: 0
  AFG Function Id: 0x1 (unsol 1)
  Vendor Id: 0x10ec0298
  Subsystem Id: 0x144dc812
  Revision Id: 0x100103
  No Modem Function Group found
  Default PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
  Default Amp-In caps: N/A
  Default Amp-Out caps: N/A
  State of AFG node 0x01:
Power states:  D0 D1 D2 D3 D3cold CLKSTOP EPSS
Power: setting=D0, actual=D0
  GPIO: io=8, o=0, i=0, unsolicited=1, wake=0
IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[6]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[7]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Headphone Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Device: name="ALC298 Analog", type="Audio", device=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x00 0x00]
Converter: stream=1, channel=0
PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
Power states:  D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
  Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Speaker Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x7f 0x7f]
Converter: stream=1, channel=0

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1
  Uname: Linux 5.3.0-19-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8.2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  martin 1383 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Nov  6 06:20:08 2019
  InstallationDate: Installed on 2019-11-03 (3 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  PackageArchitecture: all
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback 

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[Mike]

Yeah, thanks a lot, it actually does work on the FLEX :)
I misread post #90 and tried only the verbs listed instead of the entire script.
Using the full attached script it works fine now, on MInt 20 (Kernel 5.4.0-52)
I tried the same verbs on the latest Manjaro, slightly newer Kernel 5.4.72. It 
works there too, however the sound is quite metallic.
Any way to fix the metallic sound?
When will this fix be implemented in linux out of the box, rather than having 
to perform all of these steps to get the speakers to work?

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1851518

Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in linux package in Ubuntu:
  Fix Released

Bug description:
  I've been googling this issue for 10's of hours and tried many things.

  Relase of Ubuntu: 19.10

  Expected outcome: Music plays on the internal speakers and headphones.

  Actual outcome: I can barely hear audio using headphones with volume
  turned up to 150%.  Absolutely nothing comes out of the speakers. (The
  speakers sound great under Windows 10.)

  Complete alsa-info output is attached, but here are some snippets:

  !!DMI Information
  !!---

  Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
  Product Name:  950SBE/951SBE
  Product Version:   P06RES
  Firmware Version:  P06RES.075.190529.SP
  Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
  Board Name:NP950SBE-K01US

  
  !!Kernel Information
  !!--

  Kernel release:5.3.0-19-generic
  Operating System:  GNU/Linux
  Architecture:  x86_64
  Processor: x86_64
  SMP Enabled:   Yes


  !!ALSA Version
  !!

  Driver version: k5.3.0-19-generic
  Library version:1.1.9
  Utilities version:  1.1.9

  
  !!Loaded ALSA modules
  !!---

  snd_hda_intel

  
  !!Sound Servers on this system
  !!

  Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

  
  !!Soundcards recognised by ALSA
  !!-

   0 [PCH]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0x604b118000 irq 177

  
  !!PCI Soundcards installed in the system
  !!--

  00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP
  High Definition Audio Controller (rev 11)

  
  !!Advanced information - PCI Vendor/Device/Subsystem ID's
  !!---

  00:1f.3 0401: 8086:9dc8 (rev 11)
  DeviceName: Onboard - Sound

  
  !!HDA-Intel Codec information
  !!---
  --startcollapse--

  Codec: Realtek ALC298
  Address: 0
  AFG Function Id: 0x1 (unsol 1)
  Vendor Id: 0x10ec0298
  Subsystem Id: 0x144dc812
  Revision Id: 0x100103
  No Modem Function Group found
  Default PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
  Default Amp-In caps: N/A
  Default Amp-Out caps: N/A
  State of AFG node 0x01:
Power states:  D0 D1 D2 D3 D3cold CLKSTOP EPSS
Power: setting=D0, actual=D0
  GPIO: io=8, o=0, i=0, unsolicited=1, wake=0
IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[6]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[7]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Headphone Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Device: name="ALC298 Analog", type="Audio", device=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x00 0x00]
Converter: stream=1, channel=0
PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
Power states:  D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
  Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Speaker Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x7f 0x7f]
Converter: stream=1, channel=0

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1
  Uname: Linux 5.3.0-19-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8.2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  martin 1383 F pulseaudio
  

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[jhubuntu20]

Just FYI for anyone interested, The daemon is now working again.  Looks like 
the last update of systemd caused the issue.  Through another forum I found I 
was able to fix it by just running "sudo apt reinstall systemd" (which also 
fixed the broken battery indicator).

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1851518

Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in linux package in Ubuntu:
  Fix Released

Bug description:
  I've been googling this issue for 10's of hours and tried many things.

  Relase of Ubuntu: 19.10

  Expected outcome: Music plays on the internal speakers and headphones.

  Actual outcome: I can barely hear audio using headphones with volume
  turned up to 150%.  Absolutely nothing comes out of the speakers. (The
  speakers sound great under Windows 10.)

  Complete alsa-info output is attached, but here are some snippets:

  !!DMI Information
  !!---

  Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
  Product Name:  950SBE/951SBE
  Product Version:   P06RES
  Firmware Version:  P06RES.075.190529.SP
  Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
  Board Name:NP950SBE-K01US

  
  !!Kernel Information
  !!--

  Kernel release:5.3.0-19-generic
  Operating System:  GNU/Linux
  Architecture:  x86_64
  Processor: x86_64
  SMP Enabled:   Yes


  !!ALSA Version
  !!

  Driver version: k5.3.0-19-generic
  Library version:1.1.9
  Utilities version:  1.1.9

  
  !!Loaded ALSA modules
  !!---

  snd_hda_intel

  
  !!Sound Servers on this system
  !!

  Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

  
  !!Soundcards recognised by ALSA
  !!-

   0 [PCH]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0x604b118000 irq 177

  
  !!PCI Soundcards installed in the system
  !!--

  00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP
  High Definition Audio Controller (rev 11)

  
  !!Advanced information - PCI Vendor/Device/Subsystem ID's
  !!---

  00:1f.3 0401: 8086:9dc8 (rev 11)
  DeviceName: Onboard - Sound

  
  !!HDA-Intel Codec information
  !!---
  --startcollapse--

  Codec: Realtek ALC298
  Address: 0
  AFG Function Id: 0x1 (unsol 1)
  Vendor Id: 0x10ec0298
  Subsystem Id: 0x144dc812
  Revision Id: 0x100103
  No Modem Function Group found
  Default PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
  Default Amp-In caps: N/A
  Default Amp-Out caps: N/A
  State of AFG node 0x01:
Power states:  D0 D1 D2 D3 D3cold CLKSTOP EPSS
Power: setting=D0, actual=D0
  GPIO: io=8, o=0, i=0, unsolicited=1, wake=0
IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[6]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[7]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Headphone Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Device: name="ALC298 Analog", type="Audio", device=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x00 0x00]
Converter: stream=1, channel=0
PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
Power states:  D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
  Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Speaker Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x7f 0x7f]
Converter: stream=1, channel=0

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1
  Uname: Linux 5.3.0-19-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8.2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  martin 1383 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Nov  6 06:20:08 2019
  InstallationDate: Installed on 2019-11-03 (3 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  PackageArchitecture: all
  ProcEnviron:
   TERM=xterm-256color
   

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[jhubuntu20]

@draamses

I am surprised to hear it doesn't work, at least manually, on the flex.
I obviously don't work for samsung and don't know the hardware internal
details, but there is nothing in the script that is known to be
explicitly model specific.  I am also just running a standard ubuntu
kernel now with none of the previously discussed kernel modifications,
and the headphone jack and the speakers work with the script.  It used
to work automatically with the deamon before the last pulse and alsa
update in ubuntu, but now I have an issue with pulse starting properly
at boot.  It is a real mystery why the flex is different given that the
flex and ion were released at the same time, that both appear to have
the same alc 298 sound devices, and that the script works on the always
(released a few years earlier).  Possibly there are two separate issues
on the flex and both have to be resolved.  Do you have pavucontrol
installed and if so, do you see "sof-hda-dsp speaker + headphones" in
the list of output devices?  If not, you may also need to run
"pulseaudio --start" before running the script. Also, have you completed
the step to turn off the auto idle for pulse?  If not, if you run the
script before you have sound playing, then pulse will break the sound
when it puts the sound card to sleep.  To turn off the pulse power
saving just run "sudo gedit /etc/pulse/default.pa" and comment out (add
the ###) the line that reads "load-module module-suspend-on-idle".  And
reboot of course.  You can easily revert if needed but just removing the
###.

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Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in linux package in Ubuntu:
  Fix Released

Bug description:
  I've been googling this issue for 10's of hours and tried many things.

  Relase of Ubuntu: 19.10

  Expected outcome: Music plays on the internal speakers and headphones.

  Actual outcome: I can barely hear audio using headphones with volume
  turned up to 150%.  Absolutely nothing comes out of the speakers. (The
  speakers sound great under Windows 10.)

  Complete alsa-info output is attached, but here are some snippets:

  !!DMI Information
  !!---

  Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
  Product Name:  950SBE/951SBE
  Product Version:   P06RES
  Firmware Version:  P06RES.075.190529.SP
  Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
  Board Name:NP950SBE-K01US

  
  !!Kernel Information
  !!--

  Kernel release:5.3.0-19-generic
  Operating System:  GNU/Linux
  Architecture:  x86_64
  Processor: x86_64
  SMP Enabled:   Yes


  !!ALSA Version
  !!

  Driver version: k5.3.0-19-generic
  Library version:1.1.9
  Utilities version:  1.1.9

  
  !!Loaded ALSA modules
  !!---

  snd_hda_intel

  
  !!Sound Servers on this system
  !!

  Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

  
  !!Soundcards recognised by ALSA
  !!-

   0 [PCH]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0x604b118000 irq 177

  
  !!PCI Soundcards installed in the system
  !!--

  00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP
  High Definition Audio Controller (rev 11)

  
  !!Advanced information - PCI Vendor/Device/Subsystem ID's
  !!---

  00:1f.3 0401: 8086:9dc8 (rev 11)
  DeviceName: Onboard - Sound

  
  !!HDA-Intel Codec information
  !!---
  --startcollapse--

  Codec: Realtek ALC298
  Address: 0
  AFG Function Id: 0x1 (unsol 1)
  Vendor Id: 0x10ec0298
  Subsystem Id: 0x144dc812
  Revision Id: 0x100103
  No Modem Function Group found
  Default PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
  Default Amp-In caps: N/A
  Default Amp-Out caps: N/A
  State of AFG node 0x01:
Power states:  D0 D1 D2 D3 D3cold CLKSTOP EPSS
Power: setting=D0, actual=D0
  GPIO: io=8, o=0, i=0, unsolicited=1, wake=0
IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[6]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[7]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Headphone Playback Volume", index=0, device=0
  ControlAmp: chs=3, 

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[Mike]

@PowerKiKi
@terrymagnusdrever
@gannon1

I have the same problem on my Galaxy Book Flex 2020 (system id 0x144dc189).
The new kernel helped the earphone work, but there is still no sound from the 
speakers, even when I am trying the verbs and daemon suggested here. I assume 
these work for the ION, but not on the FLEX.
Is there any way to make the speakers work?
This is my RtHDDump.txt:
https://pastebin.com/m3xaE2DU

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https://bugs.launchpad.net/bugs/1851518

Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in linux package in Ubuntu:
  Fix Released

Bug description:
  I've been googling this issue for 10's of hours and tried many things.

  Relase of Ubuntu: 19.10

  Expected outcome: Music plays on the internal speakers and headphones.

  Actual outcome: I can barely hear audio using headphones with volume
  turned up to 150%.  Absolutely nothing comes out of the speakers. (The
  speakers sound great under Windows 10.)

  Complete alsa-info output is attached, but here are some snippets:

  !!DMI Information
  !!---

  Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
  Product Name:  950SBE/951SBE
  Product Version:   P06RES
  Firmware Version:  P06RES.075.190529.SP
  Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
  Board Name:NP950SBE-K01US

  
  !!Kernel Information
  !!--

  Kernel release:5.3.0-19-generic
  Operating System:  GNU/Linux
  Architecture:  x86_64
  Processor: x86_64
  SMP Enabled:   Yes


  !!ALSA Version
  !!

  Driver version: k5.3.0-19-generic
  Library version:1.1.9
  Utilities version:  1.1.9

  
  !!Loaded ALSA modules
  !!---

  snd_hda_intel

  
  !!Sound Servers on this system
  !!

  Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

  
  !!Soundcards recognised by ALSA
  !!-

   0 [PCH]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0x604b118000 irq 177

  
  !!PCI Soundcards installed in the system
  !!--

  00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP
  High Definition Audio Controller (rev 11)

  
  !!Advanced information - PCI Vendor/Device/Subsystem ID's
  !!---

  00:1f.3 0401: 8086:9dc8 (rev 11)
  DeviceName: Onboard - Sound

  
  !!HDA-Intel Codec information
  !!---
  --startcollapse--

  Codec: Realtek ALC298
  Address: 0
  AFG Function Id: 0x1 (unsol 1)
  Vendor Id: 0x10ec0298
  Subsystem Id: 0x144dc812
  Revision Id: 0x100103
  No Modem Function Group found
  Default PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
  Default Amp-In caps: N/A
  Default Amp-Out caps: N/A
  State of AFG node 0x01:
Power states:  D0 D1 D2 D3 D3cold CLKSTOP EPSS
Power: setting=D0, actual=D0
  GPIO: io=8, o=0, i=0, unsolicited=1, wake=0
IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[6]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[7]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Headphone Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Device: name="ALC298 Analog", type="Audio", device=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x00 0x00]
Converter: stream=1, channel=0
PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
Power states:  D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
  Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Speaker Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x7f 0x7f]
Converter: stream=1, channel=0

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1
  Uname: Linux 5.3.0-19-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8.2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  martin 1383 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Nov  6 06:20:08 2019
  InstallationDate: Installed on 2019-11-03 (3 days ago)

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[jhubuntu20]

@kaihengfeng

Can you describe what fix was implemented?  I updated to kernel
5.4.0-52-generic in Ubuntu 20.04 and it is not fixed.  I still must run
the script.  Also, something has regressed with the latest updates
because now I have to manually run "pulseaudio --start" after booting to
get it all to work.  Prior to running this command PulseAudio Volume
Control just stays stuck on establishing connection.  It did not do this
before the last batch of pulse and alsa updates

-- 
You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1851518

Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in linux package in Ubuntu:
  Fix Released

Bug description:
  I've been googling this issue for 10's of hours and tried many things.

  Relase of Ubuntu: 19.10

  Expected outcome: Music plays on the internal speakers and headphones.

  Actual outcome: I can barely hear audio using headphones with volume
  turned up to 150%.  Absolutely nothing comes out of the speakers. (The
  speakers sound great under Windows 10.)

  Complete alsa-info output is attached, but here are some snippets:

  !!DMI Information
  !!---

  Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
  Product Name:  950SBE/951SBE
  Product Version:   P06RES
  Firmware Version:  P06RES.075.190529.SP
  Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
  Board Name:NP950SBE-K01US

  
  !!Kernel Information
  !!--

  Kernel release:5.3.0-19-generic
  Operating System:  GNU/Linux
  Architecture:  x86_64
  Processor: x86_64
  SMP Enabled:   Yes


  !!ALSA Version
  !!

  Driver version: k5.3.0-19-generic
  Library version:1.1.9
  Utilities version:  1.1.9

  
  !!Loaded ALSA modules
  !!---

  snd_hda_intel

  
  !!Sound Servers on this system
  !!

  Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

  
  !!Soundcards recognised by ALSA
  !!-

   0 [PCH]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0x604b118000 irq 177

  
  !!PCI Soundcards installed in the system
  !!--

  00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP
  High Definition Audio Controller (rev 11)

  
  !!Advanced information - PCI Vendor/Device/Subsystem ID's
  !!---

  00:1f.3 0401: 8086:9dc8 (rev 11)
  DeviceName: Onboard - Sound

  
  !!HDA-Intel Codec information
  !!---
  --startcollapse--

  Codec: Realtek ALC298
  Address: 0
  AFG Function Id: 0x1 (unsol 1)
  Vendor Id: 0x10ec0298
  Subsystem Id: 0x144dc812
  Revision Id: 0x100103
  No Modem Function Group found
  Default PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
  Default Amp-In caps: N/A
  Default Amp-Out caps: N/A
  State of AFG node 0x01:
Power states:  D0 D1 D2 D3 D3cold CLKSTOP EPSS
Power: setting=D0, actual=D0
  GPIO: io=8, o=0, i=0, unsolicited=1, wake=0
IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[6]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[7]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Headphone Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Device: name="ALC298 Analog", type="Audio", device=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x00 0x00]
Converter: stream=1, channel=0
PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
Power states:  D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
  Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Speaker Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x7f 0x7f]
Converter: stream=1, channel=0

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1
  Uname: Linux 5.3.0-19-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8.2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  martin 1383 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Nov  6 

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[Kai-Heng Feng]

This issue should be fixed after 5.4.0-49.53.

** Changed in: linux (Ubuntu)
   Status: Confirmed => Fix Released

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You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1851518

Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in linux package in Ubuntu:
  Fix Released

Bug description:
  I've been googling this issue for 10's of hours and tried many things.

  Relase of Ubuntu: 19.10

  Expected outcome: Music plays on the internal speakers and headphones.

  Actual outcome: I can barely hear audio using headphones with volume
  turned up to 150%.  Absolutely nothing comes out of the speakers. (The
  speakers sound great under Windows 10.)

  Complete alsa-info output is attached, but here are some snippets:

  !!DMI Information
  !!---

  Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
  Product Name:  950SBE/951SBE
  Product Version:   P06RES
  Firmware Version:  P06RES.075.190529.SP
  Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
  Board Name:NP950SBE-K01US

  
  !!Kernel Information
  !!--

  Kernel release:5.3.0-19-generic
  Operating System:  GNU/Linux
  Architecture:  x86_64
  Processor: x86_64
  SMP Enabled:   Yes


  !!ALSA Version
  !!

  Driver version: k5.3.0-19-generic
  Library version:1.1.9
  Utilities version:  1.1.9

  
  !!Loaded ALSA modules
  !!---

  snd_hda_intel

  
  !!Sound Servers on this system
  !!

  Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

  
  !!Soundcards recognised by ALSA
  !!-

   0 [PCH]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0x604b118000 irq 177

  
  !!PCI Soundcards installed in the system
  !!--

  00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP
  High Definition Audio Controller (rev 11)

  
  !!Advanced information - PCI Vendor/Device/Subsystem ID's
  !!---

  00:1f.3 0401: 8086:9dc8 (rev 11)
  DeviceName: Onboard - Sound

  
  !!HDA-Intel Codec information
  !!---
  --startcollapse--

  Codec: Realtek ALC298
  Address: 0
  AFG Function Id: 0x1 (unsol 1)
  Vendor Id: 0x10ec0298
  Subsystem Id: 0x144dc812
  Revision Id: 0x100103
  No Modem Function Group found
  Default PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
  Default Amp-In caps: N/A
  Default Amp-Out caps: N/A
  State of AFG node 0x01:
Power states:  D0 D1 D2 D3 D3cold CLKSTOP EPSS
Power: setting=D0, actual=D0
  GPIO: io=8, o=0, i=0, unsolicited=1, wake=0
IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[6]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[7]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Headphone Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Device: name="ALC298 Analog", type="Audio", device=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x00 0x00]
Converter: stream=1, channel=0
PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
Power states:  D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
  Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Speaker Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x7f 0x7f]
Converter: stream=1, channel=0

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1
  Uname: Linux 5.3.0-19-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8.2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  martin 1383 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Nov  6 06:20:08 2019
  InstallationDate: Installed on 2019-11-03 (3 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  PackageArchitecture: all
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: 

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[Kacper Michajłow]

@duke-c

> It must be that a certain detail has not been handled properly. Do you
know what it is?

Nothing specific that I can think off, I'm running 5.8 kernel so there
might be that, depending what you are running.

> I have to put this line in /etc/modprobe.d/alsa-base.conf, without it,
the sound card driver refuses to install:

Again might be kernel version difference. There were a lot of related
changes in few previous versions. I remember with certain version it
didn't work at all and dmic_detect forced fallback.

-- 
You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1851518

Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I've been googling this issue for 10's of hours and tried many things.

  Relase of Ubuntu: 19.10

  Expected outcome: Music plays on the internal speakers and headphones.

  Actual outcome: I can barely hear audio using headphones with volume
  turned up to 150%.  Absolutely nothing comes out of the speakers. (The
  speakers sound great under Windows 10.)

  Complete alsa-info output is attached, but here are some snippets:

  !!DMI Information
  !!---

  Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
  Product Name:  950SBE/951SBE
  Product Version:   P06RES
  Firmware Version:  P06RES.075.190529.SP
  Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
  Board Name:NP950SBE-K01US

  
  !!Kernel Information
  !!--

  Kernel release:5.3.0-19-generic
  Operating System:  GNU/Linux
  Architecture:  x86_64
  Processor: x86_64
  SMP Enabled:   Yes


  !!ALSA Version
  !!

  Driver version: k5.3.0-19-generic
  Library version:1.1.9
  Utilities version:  1.1.9

  
  !!Loaded ALSA modules
  !!---

  snd_hda_intel

  
  !!Sound Servers on this system
  !!

  Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

  
  !!Soundcards recognised by ALSA
  !!-

   0 [PCH]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0x604b118000 irq 177

  
  !!PCI Soundcards installed in the system
  !!--

  00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP
  High Definition Audio Controller (rev 11)

  
  !!Advanced information - PCI Vendor/Device/Subsystem ID's
  !!---

  00:1f.3 0401: 8086:9dc8 (rev 11)
  DeviceName: Onboard - Sound

  
  !!HDA-Intel Codec information
  !!---
  --startcollapse--

  Codec: Realtek ALC298
  Address: 0
  AFG Function Id: 0x1 (unsol 1)
  Vendor Id: 0x10ec0298
  Subsystem Id: 0x144dc812
  Revision Id: 0x100103
  No Modem Function Group found
  Default PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
  Default Amp-In caps: N/A
  Default Amp-Out caps: N/A
  State of AFG node 0x01:
Power states:  D0 D1 D2 D3 D3cold CLKSTOP EPSS
Power: setting=D0, actual=D0
  GPIO: io=8, o=0, i=0, unsolicited=1, wake=0
IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[6]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[7]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Headphone Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Device: name="ALC298 Analog", type="Audio", device=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x00 0x00]
Converter: stream=1, channel=0
PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
Power states:  D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
  Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Speaker Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x7f 0x7f]
Converter: stream=1, channel=0

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1
  Uname: Linux 5.3.0-19-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8.2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  martin 1383 F pulseaudio
  

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[John Hoff]

@PowerKiKi

PowerKiKi, I had to reload my pc for another project, and after
reloading I found that same lack of stickiness...  Not wanting to go
backwards, I felt I had to chase down the full fix.  This should fix
your issue (caused by pulse) if you want to skip the background audio
file...I also improved the Daemon script to ensure later execution and
added a second daemon to run the script on suspend/restore.  With this
setup I have not had to manually run the script in a week or so.  Its
like sound just works normally now...


Fresh Install Setup Steps

sudo apt-get install alsa-tools
Rename alsa-base to bkup/etc/modprobe.d/alsa-base.conf
placed TO912.sh script with verbs and set as 777 +x
create and placed $ sudo chmod 664 /etc/systemd/system/ionsound.service 


[Unit]
Description=Custom Sound

[Service]
Type=idle
ExecStart=/home/ion420/Hoff/Linux_Files/Ion_Audio/TO912.sh

[Install]
WantedBy=multi-user.target

create and placed $ sudo chmod 664 
/etc/systemd/system/ionsoundsleep.service

[Unit]
Description=Custom Sound Sleep Fix

[Service]
Type=idle
ExecStart=/home/ion420/Hoff/Linux_Files/Ion_Audio/TO912.sh

[Install]
WantedBy=suspend.target

activate
sudo systemctl daemon-reload
sudo systemctl enable ionsound.service  
sudo systemctl enable ionsoundsleep.service 

turn off pulse idle
sudo gedit /etc/pulse/default.pa
Add comments to ### load-module module-suspend-on-idle

verify script runs at boot and sound works ..

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Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I've been googling this issue for 10's of hours and tried many things.

  Relase of Ubuntu: 19.10

  Expected outcome: Music plays on the internal speakers and headphones.

  Actual outcome: I can barely hear audio using headphones with volume
  turned up to 150%.  Absolutely nothing comes out of the speakers. (The
  speakers sound great under Windows 10.)

  Complete alsa-info output is attached, but here are some snippets:

  !!DMI Information
  !!---

  Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
  Product Name:  950SBE/951SBE
  Product Version:   P06RES
  Firmware Version:  P06RES.075.190529.SP
  Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
  Board Name:NP950SBE-K01US

  
  !!Kernel Information
  !!--

  Kernel release:5.3.0-19-generic
  Operating System:  GNU/Linux
  Architecture:  x86_64
  Processor: x86_64
  SMP Enabled:   Yes


  !!ALSA Version
  !!

  Driver version: k5.3.0-19-generic
  Library version:1.1.9
  Utilities version:  1.1.9

  
  !!Loaded ALSA modules
  !!---

  snd_hda_intel

  
  !!Sound Servers on this system
  !!

  Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

  
  !!Soundcards recognised by ALSA
  !!-

   0 [PCH]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0x604b118000 irq 177

  
  !!PCI Soundcards installed in the system
  !!--

  00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP
  High Definition Audio Controller (rev 11)

  
  !!Advanced information - PCI Vendor/Device/Subsystem ID's
  !!---

  00:1f.3 0401: 8086:9dc8 (rev 11)
  DeviceName: Onboard - Sound

  
  !!HDA-Intel Codec information
  !!---
  --startcollapse--

  Codec: Realtek ALC298
  Address: 0
  AFG Function Id: 0x1 (unsol 1)
  Vendor Id: 0x10ec0298
  Subsystem Id: 0x144dc812
  Revision Id: 0x100103
  No Modem Function Group found
  Default PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
  Default Amp-In caps: N/A
  Default Amp-Out caps: N/A
  State of AFG node 0x01:
Power states:  D0 D1 D2 D3 D3cold CLKSTOP EPSS
Power: setting=D0, actual=D0
  GPIO: io=8, o=0, i=0, unsolicited=1, wake=0
IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[Duke Fong]

@kasper93

I still have the metallic sound issue, after did 3 steps you list in
#99. (No problem without pulseaudio.)

It must be that a certain detail has not been handled properly. Do you
know what it is?


I have to put this line in /etc/modprobe.d/alsa-base.conf, without it, the 
sound card driver refuses to install:

options snd-hda-intel dmic_detect=0


By the way, my laptop's id and model are not in the patch. I added a line to 
sound/pci/hda/patch_realtek.c by myself:

SND_PCI_QUIRK(0x144d, 0xc188, "Samsung Galaxy Flex Book (NT930QCGI-
PS5)", ALC298_FIXUP_SAMSUNG_HEADPHONE_VERY_QUIET),

-- 
You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1851518

Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I've been googling this issue for 10's of hours and tried many things.

  Relase of Ubuntu: 19.10

  Expected outcome: Music plays on the internal speakers and headphones.

  Actual outcome: I can barely hear audio using headphones with volume
  turned up to 150%.  Absolutely nothing comes out of the speakers. (The
  speakers sound great under Windows 10.)

  Complete alsa-info output is attached, but here are some snippets:

  !!DMI Information
  !!---

  Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
  Product Name:  950SBE/951SBE
  Product Version:   P06RES
  Firmware Version:  P06RES.075.190529.SP
  Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
  Board Name:NP950SBE-K01US

  
  !!Kernel Information
  !!--

  Kernel release:5.3.0-19-generic
  Operating System:  GNU/Linux
  Architecture:  x86_64
  Processor: x86_64
  SMP Enabled:   Yes


  !!ALSA Version
  !!

  Driver version: k5.3.0-19-generic
  Library version:1.1.9
  Utilities version:  1.1.9

  
  !!Loaded ALSA modules
  !!---

  snd_hda_intel

  
  !!Sound Servers on this system
  !!

  Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

  
  !!Soundcards recognised by ALSA
  !!-

   0 [PCH]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0x604b118000 irq 177

  
  !!PCI Soundcards installed in the system
  !!--

  00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP
  High Definition Audio Controller (rev 11)

  
  !!Advanced information - PCI Vendor/Device/Subsystem ID's
  !!---

  00:1f.3 0401: 8086:9dc8 (rev 11)
  DeviceName: Onboard - Sound

  
  !!HDA-Intel Codec information
  !!---
  --startcollapse--

  Codec: Realtek ALC298
  Address: 0
  AFG Function Id: 0x1 (unsol 1)
  Vendor Id: 0x10ec0298
  Subsystem Id: 0x144dc812
  Revision Id: 0x100103
  No Modem Function Group found
  Default PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
  Default Amp-In caps: N/A
  Default Amp-Out caps: N/A
  State of AFG node 0x01:
Power states:  D0 D1 D2 D3 D3cold CLKSTOP EPSS
Power: setting=D0, actual=D0
  GPIO: io=8, o=0, i=0, unsolicited=1, wake=0
IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[6]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[7]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Headphone Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Device: name="ALC298 Analog", type="Audio", device=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x00 0x00]
Converter: stream=1, channel=0
PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
Power states:  D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
  Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Speaker Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x7f 0x7f]
Converter: stream=1, channel=0

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1
  Uname: Linux 5.3.0-19-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8.2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS 

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[John Hoff]

@kasper93

That is great news, sounds like the same fix will work for multiple
models then!

-- 
You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1851518

Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I've been googling this issue for 10's of hours and tried many things.

  Relase of Ubuntu: 19.10

  Expected outcome: Music plays on the internal speakers and headphones.

  Actual outcome: I can barely hear audio using headphones with volume
  turned up to 150%.  Absolutely nothing comes out of the speakers. (The
  speakers sound great under Windows 10.)

  Complete alsa-info output is attached, but here are some snippets:

  !!DMI Information
  !!---

  Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
  Product Name:  950SBE/951SBE
  Product Version:   P06RES
  Firmware Version:  P06RES.075.190529.SP
  Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
  Board Name:NP950SBE-K01US

  
  !!Kernel Information
  !!--

  Kernel release:5.3.0-19-generic
  Operating System:  GNU/Linux
  Architecture:  x86_64
  Processor: x86_64
  SMP Enabled:   Yes


  !!ALSA Version
  !!

  Driver version: k5.3.0-19-generic
  Library version:1.1.9
  Utilities version:  1.1.9

  
  !!Loaded ALSA modules
  !!---

  snd_hda_intel

  
  !!Sound Servers on this system
  !!

  Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

  
  !!Soundcards recognised by ALSA
  !!-

   0 [PCH]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0x604b118000 irq 177

  
  !!PCI Soundcards installed in the system
  !!--

  00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP
  High Definition Audio Controller (rev 11)

  
  !!Advanced information - PCI Vendor/Device/Subsystem ID's
  !!---

  00:1f.3 0401: 8086:9dc8 (rev 11)
  DeviceName: Onboard - Sound

  
  !!HDA-Intel Codec information
  !!---
  --startcollapse--

  Codec: Realtek ALC298
  Address: 0
  AFG Function Id: 0x1 (unsol 1)
  Vendor Id: 0x10ec0298
  Subsystem Id: 0x144dc812
  Revision Id: 0x100103
  No Modem Function Group found
  Default PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
  Default Amp-In caps: N/A
  Default Amp-Out caps: N/A
  State of AFG node 0x01:
Power states:  D0 D1 D2 D3 D3cold CLKSTOP EPSS
Power: setting=D0, actual=D0
  GPIO: io=8, o=0, i=0, unsolicited=1, wake=0
IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[6]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[7]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Headphone Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Device: name="ALC298 Analog", type="Audio", device=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x00 0x00]
Converter: stream=1, channel=0
PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
Power states:  D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
  Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Speaker Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x7f 0x7f]
Converter: stream=1, channel=0

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1
  Uname: Linux 5.3.0-19-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8.2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  martin 1383 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Nov  6 06:20:08 2019
  InstallationDate: Installed on 2019-11-03 (3 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  PackageArchitecture: all
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through 

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[Kacper Michajłow]

duh, in step 2 /usr/share/alsa of course.

-- 
You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1851518

Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I've been googling this issue for 10's of hours and tried many things.

  Relase of Ubuntu: 19.10

  Expected outcome: Music plays on the internal speakers and headphones.

  Actual outcome: I can barely hear audio using headphones with volume
  turned up to 150%.  Absolutely nothing comes out of the speakers. (The
  speakers sound great under Windows 10.)

  Complete alsa-info output is attached, but here are some snippets:

  !!DMI Information
  !!---

  Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
  Product Name:  950SBE/951SBE
  Product Version:   P06RES
  Firmware Version:  P06RES.075.190529.SP
  Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
  Board Name:NP950SBE-K01US

  
  !!Kernel Information
  !!--

  Kernel release:5.3.0-19-generic
  Operating System:  GNU/Linux
  Architecture:  x86_64
  Processor: x86_64
  SMP Enabled:   Yes


  !!ALSA Version
  !!

  Driver version: k5.3.0-19-generic
  Library version:1.1.9
  Utilities version:  1.1.9

  
  !!Loaded ALSA modules
  !!---

  snd_hda_intel

  
  !!Sound Servers on this system
  !!

  Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

  
  !!Soundcards recognised by ALSA
  !!-

   0 [PCH]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0x604b118000 irq 177

  
  !!PCI Soundcards installed in the system
  !!--

  00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP
  High Definition Audio Controller (rev 11)

  
  !!Advanced information - PCI Vendor/Device/Subsystem ID's
  !!---

  00:1f.3 0401: 8086:9dc8 (rev 11)
  DeviceName: Onboard - Sound

  
  !!HDA-Intel Codec information
  !!---
  --startcollapse--

  Codec: Realtek ALC298
  Address: 0
  AFG Function Id: 0x1 (unsol 1)
  Vendor Id: 0x10ec0298
  Subsystem Id: 0x144dc812
  Revision Id: 0x100103
  No Modem Function Group found
  Default PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
  Default Amp-In caps: N/A
  Default Amp-Out caps: N/A
  State of AFG node 0x01:
Power states:  D0 D1 D2 D3 D3cold CLKSTOP EPSS
Power: setting=D0, actual=D0
  GPIO: io=8, o=0, i=0, unsolicited=1, wake=0
IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[6]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[7]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Headphone Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Device: name="ALC298 Analog", type="Audio", device=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x00 0x00]
Converter: stream=1, channel=0
PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
Power states:  D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
  Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Speaker Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x7f 0x7f]
Converter: stream=1, channel=0

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1
  Uname: Linux 5.3.0-19-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8.2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  martin 1383 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Nov  6 06:20:08 2019
  InstallationDate: Installed on 2019-11-03 (3 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  PackageArchitecture: all
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Built-in Audio - 

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[Kacper Michajłow]

Just for reference to fix my remaining audio issues I did:

1. Compiled latest PulseAudio 
(https://gitlab.freedesktop.org/pulseaudio/pulseaudio)
2. Copied latest ucm2 configs to /usr/share/local 
(https://github.com/alsa-project/alsa-ucm-conf)
3. Enabled SOF driver 
echo "options snd_intel_dspcfg dsp_driver=3" > 
/etc/modprobe.d/sof-options.conf

Works like charm now. Good work, it must have took so quality time to
extract and minimize number of verbs needed.

-- 
You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1851518

Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I've been googling this issue for 10's of hours and tried many things.

  Relase of Ubuntu: 19.10

  Expected outcome: Music plays on the internal speakers and headphones.

  Actual outcome: I can barely hear audio using headphones with volume
  turned up to 150%.  Absolutely nothing comes out of the speakers. (The
  speakers sound great under Windows 10.)

  Complete alsa-info output is attached, but here are some snippets:

  !!DMI Information
  !!---

  Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
  Product Name:  950SBE/951SBE
  Product Version:   P06RES
  Firmware Version:  P06RES.075.190529.SP
  Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
  Board Name:NP950SBE-K01US

  
  !!Kernel Information
  !!--

  Kernel release:5.3.0-19-generic
  Operating System:  GNU/Linux
  Architecture:  x86_64
  Processor: x86_64
  SMP Enabled:   Yes


  !!ALSA Version
  !!

  Driver version: k5.3.0-19-generic
  Library version:1.1.9
  Utilities version:  1.1.9

  
  !!Loaded ALSA modules
  !!---

  snd_hda_intel

  
  !!Sound Servers on this system
  !!

  Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

  
  !!Soundcards recognised by ALSA
  !!-

   0 [PCH]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0x604b118000 irq 177

  
  !!PCI Soundcards installed in the system
  !!--

  00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP
  High Definition Audio Controller (rev 11)

  
  !!Advanced information - PCI Vendor/Device/Subsystem ID's
  !!---

  00:1f.3 0401: 8086:9dc8 (rev 11)
  DeviceName: Onboard - Sound

  
  !!HDA-Intel Codec information
  !!---
  --startcollapse--

  Codec: Realtek ALC298
  Address: 0
  AFG Function Id: 0x1 (unsol 1)
  Vendor Id: 0x10ec0298
  Subsystem Id: 0x144dc812
  Revision Id: 0x100103
  No Modem Function Group found
  Default PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
  Default Amp-In caps: N/A
  Default Amp-Out caps: N/A
  State of AFG node 0x01:
Power states:  D0 D1 D2 D3 D3cold CLKSTOP EPSS
Power: setting=D0, actual=D0
  GPIO: io=8, o=0, i=0, unsolicited=1, wake=0
IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[6]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[7]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Headphone Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Device: name="ALC298 Analog", type="Audio", device=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x00 0x00]
Converter: stream=1, channel=0
PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
Power states:  D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
  Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Speaker Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x7f 0x7f]
Converter: stream=1, channel=0

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1
  Uname: Linux 5.3.0-19-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8.2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  martin 1383 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Nov  6 06:20:08 2019
  

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[Kacper Michajłow]

@jhubuntu20

> The ION has the AKG smart amp and dolby what not

Same here actually, I believe Samsung used the same hardware.

> I think there may already be a fix out there for the metallic sound
issue

Yeah, my bad. I did quick test and start typing response, sorry. It is
PulseAudio that mess up my audio. When I bypass PA, sound is perfect. I
compared it to Windows. Windows is a lot louder like 35% is already
loud, on Linux it is ~75%. But it is perfectly fine. As for quality,
this would need proper testing, if everything is on par. Also those are
laptop speakers, so it doesn't matter much, one wouldn't listen to music
and expect quality output on those tiny speakers :)

> I am not sure what the samsung settings thingy is

I meant Samsung Setting application (Fn+F1), there are 4 audio profiles
to select and I believe they adjust amp/dac parameters when switching
them, but that's not that important.

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1851518

Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I've been googling this issue for 10's of hours and tried many things.

  Relase of Ubuntu: 19.10

  Expected outcome: Music plays on the internal speakers and headphones.

  Actual outcome: I can barely hear audio using headphones with volume
  turned up to 150%.  Absolutely nothing comes out of the speakers. (The
  speakers sound great under Windows 10.)

  Complete alsa-info output is attached, but here are some snippets:

  !!DMI Information
  !!---

  Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
  Product Name:  950SBE/951SBE
  Product Version:   P06RES
  Firmware Version:  P06RES.075.190529.SP
  Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
  Board Name:NP950SBE-K01US

  
  !!Kernel Information
  !!--

  Kernel release:5.3.0-19-generic
  Operating System:  GNU/Linux
  Architecture:  x86_64
  Processor: x86_64
  SMP Enabled:   Yes


  !!ALSA Version
  !!

  Driver version: k5.3.0-19-generic
  Library version:1.1.9
  Utilities version:  1.1.9

  
  !!Loaded ALSA modules
  !!---

  snd_hda_intel

  
  !!Sound Servers on this system
  !!

  Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

  
  !!Soundcards recognised by ALSA
  !!-

   0 [PCH]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0x604b118000 irq 177

  
  !!PCI Soundcards installed in the system
  !!--

  00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP
  High Definition Audio Controller (rev 11)

  
  !!Advanced information - PCI Vendor/Device/Subsystem ID's
  !!---

  00:1f.3 0401: 8086:9dc8 (rev 11)
  DeviceName: Onboard - Sound

  
  !!HDA-Intel Codec information
  !!---
  --startcollapse--

  Codec: Realtek ALC298
  Address: 0
  AFG Function Id: 0x1 (unsol 1)
  Vendor Id: 0x10ec0298
  Subsystem Id: 0x144dc812
  Revision Id: 0x100103
  No Modem Function Group found
  Default PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
  Default Amp-In caps: N/A
  Default Amp-Out caps: N/A
  State of AFG node 0x01:
Power states:  D0 D1 D2 D3 D3cold CLKSTOP EPSS
Power: setting=D0, actual=D0
  GPIO: io=8, o=0, i=0, unsolicited=1, wake=0
IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[6]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[7]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Headphone Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Device: name="ALC298 Analog", type="Audio", device=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x00 0x00]
Converter: stream=1, channel=0
PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
Power states:  D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
  Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Speaker Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x7f 0x7f]
Converter: 

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[John Hoff]

@kasper93

That is good to know.  Makes sense that the CORB values might differ
somewhat.  The ION has the AKG smart amp and dolby what not, so my CORB
sequence is likely tuned for that combination of items.  It actually
sounds really good for a laptop.  I think there may already be a fix out
there for the metallic sound issue.  I never had it on my system, but
remember reading about it on other setups.  If nothing else, we know the
procedure recommend by Mike works and you could just capture the CORB
values (with a decent amount of effort) on each different system. I am
not sure what the samsung settings thingy is, but that sounds like it
could be very helpful.

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1851518

Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I've been googling this issue for 10's of hours and tried many things.

  Relase of Ubuntu: 19.10

  Expected outcome: Music plays on the internal speakers and headphones.

  Actual outcome: I can barely hear audio using headphones with volume
  turned up to 150%.  Absolutely nothing comes out of the speakers. (The
  speakers sound great under Windows 10.)

  Complete alsa-info output is attached, but here are some snippets:

  !!DMI Information
  !!---

  Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
  Product Name:  950SBE/951SBE
  Product Version:   P06RES
  Firmware Version:  P06RES.075.190529.SP
  Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
  Board Name:NP950SBE-K01US

  
  !!Kernel Information
  !!--

  Kernel release:5.3.0-19-generic
  Operating System:  GNU/Linux
  Architecture:  x86_64
  Processor: x86_64
  SMP Enabled:   Yes


  !!ALSA Version
  !!

  Driver version: k5.3.0-19-generic
  Library version:1.1.9
  Utilities version:  1.1.9

  
  !!Loaded ALSA modules
  !!---

  snd_hda_intel

  
  !!Sound Servers on this system
  !!

  Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

  
  !!Soundcards recognised by ALSA
  !!-

   0 [PCH]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0x604b118000 irq 177

  
  !!PCI Soundcards installed in the system
  !!--

  00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP
  High Definition Audio Controller (rev 11)

  
  !!Advanced information - PCI Vendor/Device/Subsystem ID's
  !!---

  00:1f.3 0401: 8086:9dc8 (rev 11)
  DeviceName: Onboard - Sound

  
  !!HDA-Intel Codec information
  !!---
  --startcollapse--

  Codec: Realtek ALC298
  Address: 0
  AFG Function Id: 0x1 (unsol 1)
  Vendor Id: 0x10ec0298
  Subsystem Id: 0x144dc812
  Revision Id: 0x100103
  No Modem Function Group found
  Default PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
  Default Amp-In caps: N/A
  Default Amp-Out caps: N/A
  State of AFG node 0x01:
Power states:  D0 D1 D2 D3 D3cold CLKSTOP EPSS
Power: setting=D0, actual=D0
  GPIO: io=8, o=0, i=0, unsolicited=1, wake=0
IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[6]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[7]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Headphone Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Device: name="ALC298 Analog", type="Audio", device=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x00 0x00]
Converter: stream=1, channel=0
PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
Power states:  D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
  Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Speaker Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x7f 0x7f]
Converter: stream=1, channel=0

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1
  Uname: Linux 5.3.0-19-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8.2
  

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[Kacper Michajłow]

Also an idea for understanding what specific verbs are responsible for.
In Samsung Settings thingy there is a audio profile selection, we could
diff verbs set between those profiles.

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1851518

Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I've been googling this issue for 10's of hours and tried many things.

  Relase of Ubuntu: 19.10

  Expected outcome: Music plays on the internal speakers and headphones.

  Actual outcome: I can barely hear audio using headphones with volume
  turned up to 150%.  Absolutely nothing comes out of the speakers. (The
  speakers sound great under Windows 10.)

  Complete alsa-info output is attached, but here are some snippets:

  !!DMI Information
  !!---

  Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
  Product Name:  950SBE/951SBE
  Product Version:   P06RES
  Firmware Version:  P06RES.075.190529.SP
  Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
  Board Name:NP950SBE-K01US

  
  !!Kernel Information
  !!--

  Kernel release:5.3.0-19-generic
  Operating System:  GNU/Linux
  Architecture:  x86_64
  Processor: x86_64
  SMP Enabled:   Yes


  !!ALSA Version
  !!

  Driver version: k5.3.0-19-generic
  Library version:1.1.9
  Utilities version:  1.1.9

  
  !!Loaded ALSA modules
  !!---

  snd_hda_intel

  
  !!Sound Servers on this system
  !!

  Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

  
  !!Soundcards recognised by ALSA
  !!-

   0 [PCH]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0x604b118000 irq 177

  
  !!PCI Soundcards installed in the system
  !!--

  00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP
  High Definition Audio Controller (rev 11)

  
  !!Advanced information - PCI Vendor/Device/Subsystem ID's
  !!---

  00:1f.3 0401: 8086:9dc8 (rev 11)
  DeviceName: Onboard - Sound

  
  !!HDA-Intel Codec information
  !!---
  --startcollapse--

  Codec: Realtek ALC298
  Address: 0
  AFG Function Id: 0x1 (unsol 1)
  Vendor Id: 0x10ec0298
  Subsystem Id: 0x144dc812
  Revision Id: 0x100103
  No Modem Function Group found
  Default PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
  Default Amp-In caps: N/A
  Default Amp-Out caps: N/A
  State of AFG node 0x01:
Power states:  D0 D1 D2 D3 D3cold CLKSTOP EPSS
Power: setting=D0, actual=D0
  GPIO: io=8, o=0, i=0, unsolicited=1, wake=0
IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[6]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[7]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Headphone Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Device: name="ALC298 Analog", type="Audio", device=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x00 0x00]
Converter: stream=1, channel=0
PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
Power states:  D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
  Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Speaker Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x7f 0x7f]
Converter: stream=1, channel=0

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1
  Uname: Linux 5.3.0-19-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8.2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  martin 1383 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Nov  6 06:20:08 2019
  InstallationDate: Installed on 2019-11-03 (3 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  PackageArchitecture: all
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[Kacper Michajłow]

I tested your script on my 930SBE. It sort of worked, I indeed got
output on speakers, but the quality was terrible, sound was metallic and
tiny. Generally looks like we are setting AMP coefficients and those
vary between models. I will set up and dump verbs for my machine when I
get some free time.

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1851518

Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I've been googling this issue for 10's of hours and tried many things.

  Relase of Ubuntu: 19.10

  Expected outcome: Music plays on the internal speakers and headphones.

  Actual outcome: I can barely hear audio using headphones with volume
  turned up to 150%.  Absolutely nothing comes out of the speakers. (The
  speakers sound great under Windows 10.)

  Complete alsa-info output is attached, but here are some snippets:

  !!DMI Information
  !!---

  Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
  Product Name:  950SBE/951SBE
  Product Version:   P06RES
  Firmware Version:  P06RES.075.190529.SP
  Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
  Board Name:NP950SBE-K01US

  
  !!Kernel Information
  !!--

  Kernel release:5.3.0-19-generic
  Operating System:  GNU/Linux
  Architecture:  x86_64
  Processor: x86_64
  SMP Enabled:   Yes


  !!ALSA Version
  !!

  Driver version: k5.3.0-19-generic
  Library version:1.1.9
  Utilities version:  1.1.9

  
  !!Loaded ALSA modules
  !!---

  snd_hda_intel

  
  !!Sound Servers on this system
  !!

  Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

  
  !!Soundcards recognised by ALSA
  !!-

   0 [PCH]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0x604b118000 irq 177

  
  !!PCI Soundcards installed in the system
  !!--

  00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP
  High Definition Audio Controller (rev 11)

  
  !!Advanced information - PCI Vendor/Device/Subsystem ID's
  !!---

  00:1f.3 0401: 8086:9dc8 (rev 11)
  DeviceName: Onboard - Sound

  
  !!HDA-Intel Codec information
  !!---
  --startcollapse--

  Codec: Realtek ALC298
  Address: 0
  AFG Function Id: 0x1 (unsol 1)
  Vendor Id: 0x10ec0298
  Subsystem Id: 0x144dc812
  Revision Id: 0x100103
  No Modem Function Group found
  Default PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
  Default Amp-In caps: N/A
  Default Amp-Out caps: N/A
  State of AFG node 0x01:
Power states:  D0 D1 D2 D3 D3cold CLKSTOP EPSS
Power: setting=D0, actual=D0
  GPIO: io=8, o=0, i=0, unsolicited=1, wake=0
IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[6]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[7]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Headphone Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Device: name="ALC298 Analog", type="Audio", device=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x00 0x00]
Converter: stream=1, channel=0
PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
Power states:  D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
  Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Speaker Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x7f 0x7f]
Converter: stream=1, channel=0

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1
  Uname: Linux 5.3.0-19-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8.2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  martin 1383 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Nov  6 06:20:08 2019
  InstallationDate: Installed on 2019-11-03 (3 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  PackageArchitecture: all
  ProcEnviron:
   

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[John Hoff]

@ironincoder

I highlighted the 0x20 block just to explain how the data is structured.
You need to run the full script (TO912.sh) with all 358 verbs to hear
sound.

-- 
You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1851518

Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I've been googling this issue for 10's of hours and tried many things.

  Relase of Ubuntu: 19.10

  Expected outcome: Music plays on the internal speakers and headphones.

  Actual outcome: I can barely hear audio using headphones with volume
  turned up to 150%.  Absolutely nothing comes out of the speakers. (The
  speakers sound great under Windows 10.)

  Complete alsa-info output is attached, but here are some snippets:

  !!DMI Information
  !!---

  Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
  Product Name:  950SBE/951SBE
  Product Version:   P06RES
  Firmware Version:  P06RES.075.190529.SP
  Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
  Board Name:NP950SBE-K01US

  
  !!Kernel Information
  !!--

  Kernel release:5.3.0-19-generic
  Operating System:  GNU/Linux
  Architecture:  x86_64
  Processor: x86_64
  SMP Enabled:   Yes


  !!ALSA Version
  !!

  Driver version: k5.3.0-19-generic
  Library version:1.1.9
  Utilities version:  1.1.9

  
  !!Loaded ALSA modules
  !!---

  snd_hda_intel

  
  !!Sound Servers on this system
  !!

  Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

  
  !!Soundcards recognised by ALSA
  !!-

   0 [PCH]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0x604b118000 irq 177

  
  !!PCI Soundcards installed in the system
  !!--

  00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP
  High Definition Audio Controller (rev 11)

  
  !!Advanced information - PCI Vendor/Device/Subsystem ID's
  !!---

  00:1f.3 0401: 8086:9dc8 (rev 11)
  DeviceName: Onboard - Sound

  
  !!HDA-Intel Codec information
  !!---
  --startcollapse--

  Codec: Realtek ALC298
  Address: 0
  AFG Function Id: 0x1 (unsol 1)
  Vendor Id: 0x10ec0298
  Subsystem Id: 0x144dc812
  Revision Id: 0x100103
  No Modem Function Group found
  Default PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
  Default Amp-In caps: N/A
  Default Amp-Out caps: N/A
  State of AFG node 0x01:
Power states:  D0 D1 D2 D3 D3cold CLKSTOP EPSS
Power: setting=D0, actual=D0
  GPIO: io=8, o=0, i=0, unsolicited=1, wake=0
IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[6]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[7]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Headphone Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Device: name="ALC298 Analog", type="Audio", device=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x00 0x00]
Converter: stream=1, channel=0
PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
Power states:  D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
  Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Speaker Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x7f 0x7f]
Converter: stream=1, channel=0

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1
  Uname: Linux 5.3.0-19-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8.2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  martin 1383 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Nov  6 06:20:08 2019
  InstallationDate: Installed on 2019-11-03 (3 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  PackageArchitecture: all
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: alsa-driver
  

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[ironincoder]

I got a chance to get the pro 9 back for a brief moment and run the CORB
script from @John, but that 0x20 block did not do it for this sub-model
(0x144dc169).

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1851518

Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I've been googling this issue for 10's of hours and tried many things.

  Relase of Ubuntu: 19.10

  Expected outcome: Music plays on the internal speakers and headphones.

  Actual outcome: I can barely hear audio using headphones with volume
  turned up to 150%.  Absolutely nothing comes out of the speakers. (The
  speakers sound great under Windows 10.)

  Complete alsa-info output is attached, but here are some snippets:

  !!DMI Information
  !!---

  Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
  Product Name:  950SBE/951SBE
  Product Version:   P06RES
  Firmware Version:  P06RES.075.190529.SP
  Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
  Board Name:NP950SBE-K01US

  
  !!Kernel Information
  !!--

  Kernel release:5.3.0-19-generic
  Operating System:  GNU/Linux
  Architecture:  x86_64
  Processor: x86_64
  SMP Enabled:   Yes


  !!ALSA Version
  !!

  Driver version: k5.3.0-19-generic
  Library version:1.1.9
  Utilities version:  1.1.9

  
  !!Loaded ALSA modules
  !!---

  snd_hda_intel

  
  !!Sound Servers on this system
  !!

  Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

  
  !!Soundcards recognised by ALSA
  !!-

   0 [PCH]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0x604b118000 irq 177

  
  !!PCI Soundcards installed in the system
  !!--

  00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP
  High Definition Audio Controller (rev 11)

  
  !!Advanced information - PCI Vendor/Device/Subsystem ID's
  !!---

  00:1f.3 0401: 8086:9dc8 (rev 11)
  DeviceName: Onboard - Sound

  
  !!HDA-Intel Codec information
  !!---
  --startcollapse--

  Codec: Realtek ALC298
  Address: 0
  AFG Function Id: 0x1 (unsol 1)
  Vendor Id: 0x10ec0298
  Subsystem Id: 0x144dc812
  Revision Id: 0x100103
  No Modem Function Group found
  Default PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
  Default Amp-In caps: N/A
  Default Amp-Out caps: N/A
  State of AFG node 0x01:
Power states:  D0 D1 D2 D3 D3cold CLKSTOP EPSS
Power: setting=D0, actual=D0
  GPIO: io=8, o=0, i=0, unsolicited=1, wake=0
IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[6]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[7]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Headphone Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Device: name="ALC298 Analog", type="Audio", device=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x00 0x00]
Converter: stream=1, channel=0
PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
Power states:  D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
  Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Speaker Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x7f 0x7f]
Converter: stream=1, channel=0

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1
  Uname: Linux 5.3.0-19-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8.2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  martin 1383 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Nov  6 06:20:08 2019
  InstallationDate: Installed on 2019-11-03 (3 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  PackageArchitecture: all
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: alsa-driver
  

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[John Hoff]

@PowerKiKi

That is very odd, mine lasts for hours and hours.

I wouldn't think ubuntu and xbuntu would be that different with regard
to audio hardware mgmt, but one guess off the top of my head is that
before I found this thread I turned off power mgmt for snd_hda_intel to
try to get the headphone verb to be sticky.  Obviously this will
increase power usage some, but I have not noticed any difference in
battery life.  If you want to try it, here are the steps I tried (it can
be reversed easily if it doesn't help)...


1) Go to folder 

/sys/module/snd_hda_intel/parameters/

2) modify 2 files

sudo gedit power_save 

 change 1 to 0

sudo gedit power_save_controller

 change Y to N

3) If you still have an alsa-base file (Mike had me delete mine with his
patch), you can add these lines too...

sudo gedit /etc/modprobe.d/alsa-base.conf
 
 Add

 options snd-hda-intel power_save=0
 options snd-hda-intel power_save_controller=N

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1851518

Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I've been googling this issue for 10's of hours and tried many things.

  Relase of Ubuntu: 19.10

  Expected outcome: Music plays on the internal speakers and headphones.

  Actual outcome: I can barely hear audio using headphones with volume
  turned up to 150%.  Absolutely nothing comes out of the speakers. (The
  speakers sound great under Windows 10.)

  Complete alsa-info output is attached, but here are some snippets:

  !!DMI Information
  !!---

  Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
  Product Name:  950SBE/951SBE
  Product Version:   P06RES
  Firmware Version:  P06RES.075.190529.SP
  Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
  Board Name:NP950SBE-K01US

  
  !!Kernel Information
  !!--

  Kernel release:5.3.0-19-generic
  Operating System:  GNU/Linux
  Architecture:  x86_64
  Processor: x86_64
  SMP Enabled:   Yes


  !!ALSA Version
  !!

  Driver version: k5.3.0-19-generic
  Library version:1.1.9
  Utilities version:  1.1.9

  
  !!Loaded ALSA modules
  !!---

  snd_hda_intel

  
  !!Sound Servers on this system
  !!

  Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

  
  !!Soundcards recognised by ALSA
  !!-

   0 [PCH]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0x604b118000 irq 177

  
  !!PCI Soundcards installed in the system
  !!--

  00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP
  High Definition Audio Controller (rev 11)

  
  !!Advanced information - PCI Vendor/Device/Subsystem ID's
  !!---

  00:1f.3 0401: 8086:9dc8 (rev 11)
  DeviceName: Onboard - Sound

  
  !!HDA-Intel Codec information
  !!---
  --startcollapse--

  Codec: Realtek ALC298
  Address: 0
  AFG Function Id: 0x1 (unsol 1)
  Vendor Id: 0x10ec0298
  Subsystem Id: 0x144dc812
  Revision Id: 0x100103
  No Modem Function Group found
  Default PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
  Default Amp-In caps: N/A
  Default Amp-Out caps: N/A
  State of AFG node 0x01:
Power states:  D0 D1 D2 D3 D3cold CLKSTOP EPSS
Power: setting=D0, actual=D0
  GPIO: io=8, o=0, i=0, unsolicited=1, wake=0
IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[6]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[7]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Headphone Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Device: name="ALC298 Analog", type="Audio", device=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x00 0x00]
Converter: stream=1, channel=0
PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
Power states:  D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
  Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Speaker Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, 

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[PowerKiKi]

This new script also works for me, thanks.

However, with both versions of the script sound will stop working after
~30 seconds of inactivity. So it is not "sticky" in my case. An easy
workaround is to play an audio file on infinite loop with volume down to
zero. This will keep the speakers enabled forever without any side-
effect.

I can live with that for a while.

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1851518

Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I've been googling this issue for 10's of hours and tried many things.

  Relase of Ubuntu: 19.10

  Expected outcome: Music plays on the internal speakers and headphones.

  Actual outcome: I can barely hear audio using headphones with volume
  turned up to 150%.  Absolutely nothing comes out of the speakers. (The
  speakers sound great under Windows 10.)

  Complete alsa-info output is attached, but here are some snippets:

  !!DMI Information
  !!---

  Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
  Product Name:  950SBE/951SBE
  Product Version:   P06RES
  Firmware Version:  P06RES.075.190529.SP
  Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
  Board Name:NP950SBE-K01US

  
  !!Kernel Information
  !!--

  Kernel release:5.3.0-19-generic
  Operating System:  GNU/Linux
  Architecture:  x86_64
  Processor: x86_64
  SMP Enabled:   Yes


  !!ALSA Version
  !!

  Driver version: k5.3.0-19-generic
  Library version:1.1.9
  Utilities version:  1.1.9

  
  !!Loaded ALSA modules
  !!---

  snd_hda_intel

  
  !!Sound Servers on this system
  !!

  Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

  
  !!Soundcards recognised by ALSA
  !!-

   0 [PCH]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0x604b118000 irq 177

  
  !!PCI Soundcards installed in the system
  !!--

  00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP
  High Definition Audio Controller (rev 11)

  
  !!Advanced information - PCI Vendor/Device/Subsystem ID's
  !!---

  00:1f.3 0401: 8086:9dc8 (rev 11)
  DeviceName: Onboard - Sound

  
  !!HDA-Intel Codec information
  !!---
  --startcollapse--

  Codec: Realtek ALC298
  Address: 0
  AFG Function Id: 0x1 (unsol 1)
  Vendor Id: 0x10ec0298
  Subsystem Id: 0x144dc812
  Revision Id: 0x100103
  No Modem Function Group found
  Default PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
  Default Amp-In caps: N/A
  Default Amp-Out caps: N/A
  State of AFG node 0x01:
Power states:  D0 D1 D2 D3 D3cold CLKSTOP EPSS
Power: setting=D0, actual=D0
  GPIO: io=8, o=0, i=0, unsolicited=1, wake=0
IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[6]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[7]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Headphone Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Device: name="ALC298 Analog", type="Audio", device=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x00 0x00]
Converter: stream=1, channel=0
PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
Power states:  D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
  Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Speaker Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x7f 0x7f]
Converter: stream=1, channel=0

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1
  Uname: Linux 5.3.0-19-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8.2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  martin 1383 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Nov  6 06:20:08 2019
  InstallationDate: Installed on 2019-11-03 (3 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - 

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[John Hoff]

@PowerKiKi
@terrymagnusdrever
@gannon1

Just to document this for anyone else that might benefit, attached is
the final script I created.  I reduced the previous list further from
788 to 358 verbs.  There may be a few extra ones left, but probably not
many based on my testing, as removing more tends to lose one speaker or
not generate enough volume or other weird unexpected side effects.  Its
definitely a long sequence of blocks of data that is critical as opposed
to one or two single statements. Anyway this smaller list appears to
achieve the original goal.  If anyone ever wants to reduce further, the
data is broken into many blocks that look something like this (where the
row right after the one that ends with 0x23 appears to be most important
- so in this case its one of the 0x20 blocks):

sudo hda-verb /dev/snd/hwC0D0 0x20 0x500 0x26
sudo hda-verb /dev/snd/hwC0D0 0x20 0xc00 0x0
sudo hda-verb /dev/snd/hwC0D0 0x20 0x500 0x23
sudo hda-verb /dev/snd/hwC0D0 0x20 0x400 0x20
sudo hda-verb /dev/snd/hwC0D0 0x20 0x400 0x0
sudo hda-verb /dev/snd/hwC0D0 0x20 0x400 0xc0
sudo hda-verb /dev/snd/hwC0D0 0x20 0x4b0 0x11

Once you learn to work with the data as blocks it gets a lot easier to
sort.

Anyway, as far as what to do with this script

I was not able to make a kernel patch that worked (maybe Mike can) and I
was not able to get early patching to work (which could be me because I
have never had any success with early patching).  Originally I was just
running the script manually at boot, but I found that just creating a
simple systemd daemon does the trick (steps below).  Now when I boot I
have full sound and it seems to last for a while.  What was most
unexpected was that I also added back the single HDA verb for the
headphones (which I specifically tried and found did not work before as
a stand alone daemon) and now my headphones work along with the speakers
WITHOUT using the custom kernel patch that Mike created.  Bizarre, but
whatever works.

Since my last script worked for PowerKiKi I feel confident this will
work for most Ion owners, but there is nothing in the script that is
truly specific to the Ion laptop.  The Samsung Flex was released on the
same day and appears to have the same audio hardware, so likely this
works for flex users too.  It may also work for pro or always users, I
am just not as sure on the hardware on those.

Steps to create daemon

1) Place the verb script in whatever location you prefer (it needs to
stay in one spot)

2) Make the permissions on the script file 777 and +x

3) Create a new daemon file named 
/etc/systemd/system/ionsound.service

4) Place this text in your new daemon file

[Unit]
After=network.service

[Service]
ExecStart={full path to where you placed the file}/TO912.sh

[Install]
WantedBy=default.target

5) Update the daemon file permissions to 664

sudo chmod 664 /etc/systemd/system/ionsound.service

6) Activate the daemon

sudo systemctl daemon-reload
sudo systemctl enable ionsound.service

7) Reboot and you should have sound


** Attachment added: "TO912 file"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1851518/+attachment/5410529/+files/TO912.sh

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Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I've been googling this issue for 10's of hours and tried many things.

  Relase of Ubuntu: 19.10

  Expected outcome: Music plays on the internal speakers and headphones.

  Actual outcome: I can barely hear audio using headphones with volume
  turned up to 150%.  Absolutely nothing comes out of the speakers. (The
  speakers sound great under Windows 10.)

  Complete alsa-info output is attached, but here are some snippets:

  !!DMI Information
  !!---

  Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
  Product Name:  950SBE/951SBE
  Product Version:   P06RES
  Firmware Version:  P06RES.075.190529.SP
  Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
  Board Name:NP950SBE-K01US

  
  !!Kernel Information
  !!--

  Kernel release:5.3.0-19-generic
  Operating System:  GNU/Linux
  Architecture:  x86_64
  Processor: x86_64
  SMP Enabled:   Yes


  !!ALSA Version
  !!

  Driver version: k5.3.0-19-generic
  Library version:1.1.9
  Utilities version:  1.1.9

  
  !!Loaded ALSA modules
  !!---

  snd_hda_intel

  
  !!Sound Servers on this system
  !!

  Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

  
  !!Soundcards recognised by ALSA
  !!-

   0 [PCH]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[John Hoff]

@PowerKiKi

Yes, this is just a temporary step until I finish minimizing the verbs.
I was hoping it would be as easy as just finding the single command or
two in the group of 788, but it appears to be a longer combination of
sequences, so will take just a bit more tinkering to isolate.  I will
get it sorted and then we can ask Mike to add it as part of his patch.
I didn't test with bluetooth headphones (I still use old school wired
ones), but bluetooth is a completely different pathway and bluetooth
audio has always worked on mine from the very start.  I am able to go
between regular headphones and the speakers now and pulse changes the
source automatically back and forth, so for me at least, it is not as
bad as the original stickiness problem.  Pretty much once I boot and run
the script it lasts until I reboot.  As you suggest, we can hopefully
even eliminate that step once Mike adds to a patch...

-- 
You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1851518

Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I've been googling this issue for 10's of hours and tried many things.

  Relase of Ubuntu: 19.10

  Expected outcome: Music plays on the internal speakers and headphones.

  Actual outcome: I can barely hear audio using headphones with volume
  turned up to 150%.  Absolutely nothing comes out of the speakers. (The
  speakers sound great under Windows 10.)

  Complete alsa-info output is attached, but here are some snippets:

  !!DMI Information
  !!---

  Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
  Product Name:  950SBE/951SBE
  Product Version:   P06RES
  Firmware Version:  P06RES.075.190529.SP
  Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
  Board Name:NP950SBE-K01US

  
  !!Kernel Information
  !!--

  Kernel release:5.3.0-19-generic
  Operating System:  GNU/Linux
  Architecture:  x86_64
  Processor: x86_64
  SMP Enabled:   Yes


  !!ALSA Version
  !!

  Driver version: k5.3.0-19-generic
  Library version:1.1.9
  Utilities version:  1.1.9

  
  !!Loaded ALSA modules
  !!---

  snd_hda_intel

  
  !!Sound Servers on this system
  !!

  Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

  
  !!Soundcards recognised by ALSA
  !!-

   0 [PCH]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0x604b118000 irq 177

  
  !!PCI Soundcards installed in the system
  !!--

  00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP
  High Definition Audio Controller (rev 11)

  
  !!Advanced information - PCI Vendor/Device/Subsystem ID's
  !!---

  00:1f.3 0401: 8086:9dc8 (rev 11)
  DeviceName: Onboard - Sound

  
  !!HDA-Intel Codec information
  !!---
  --startcollapse--

  Codec: Realtek ALC298
  Address: 0
  AFG Function Id: 0x1 (unsol 1)
  Vendor Id: 0x10ec0298
  Subsystem Id: 0x144dc812
  Revision Id: 0x100103
  No Modem Function Group found
  Default PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
  Default Amp-In caps: N/A
  Default Amp-Out caps: N/A
  State of AFG node 0x01:
Power states:  D0 D1 D2 D3 D3cold CLKSTOP EPSS
Power: setting=D0, actual=D0
  GPIO: io=8, o=0, i=0, unsolicited=1, wake=0
IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[6]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[7]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Headphone Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Device: name="ALC298 Analog", type="Audio", device=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x00 0x00]
Converter: stream=1, channel=0
PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
Power states:  D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
  Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Speaker Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x7f 0x7f]
Converter: 

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[PowerKiKi]

This is great news !

I just tried your script, while a song was already playing, and I
instantly got sound on my speakers (both left and right).

While the script is running I can hear each side coming on. First left,
then right.

I also noticed that if switching to my bluetooth headphones, the
headphones will start, and the speakers will stop (as expected). However
when switching off my bluetooth headphones, the speaker will not work
again. But of course running the script again will restore speaker
sound. This sounds similar to the "non-sticky" behavior we experienced
for cabled headphones.

Anyway thanks a lot for the huge effort you put into this !

PS: I also run a custom Kernel with a slight variation of Mike's patch.

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1851518

Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I've been googling this issue for 10's of hours and tried many things.

  Relase of Ubuntu: 19.10

  Expected outcome: Music plays on the internal speakers and headphones.

  Actual outcome: I can barely hear audio using headphones with volume
  turned up to 150%.  Absolutely nothing comes out of the speakers. (The
  speakers sound great under Windows 10.)

  Complete alsa-info output is attached, but here are some snippets:

  !!DMI Information
  !!---

  Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
  Product Name:  950SBE/951SBE
  Product Version:   P06RES
  Firmware Version:  P06RES.075.190529.SP
  Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
  Board Name:NP950SBE-K01US

  
  !!Kernel Information
  !!--

  Kernel release:5.3.0-19-generic
  Operating System:  GNU/Linux
  Architecture:  x86_64
  Processor: x86_64
  SMP Enabled:   Yes


  !!ALSA Version
  !!

  Driver version: k5.3.0-19-generic
  Library version:1.1.9
  Utilities version:  1.1.9

  
  !!Loaded ALSA modules
  !!---

  snd_hda_intel

  
  !!Sound Servers on this system
  !!

  Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

  
  !!Soundcards recognised by ALSA
  !!-

   0 [PCH]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0x604b118000 irq 177

  
  !!PCI Soundcards installed in the system
  !!--

  00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP
  High Definition Audio Controller (rev 11)

  
  !!Advanced information - PCI Vendor/Device/Subsystem ID's
  !!---

  00:1f.3 0401: 8086:9dc8 (rev 11)
  DeviceName: Onboard - Sound

  
  !!HDA-Intel Codec information
  !!---
  --startcollapse--

  Codec: Realtek ALC298
  Address: 0
  AFG Function Id: 0x1 (unsol 1)
  Vendor Id: 0x10ec0298
  Subsystem Id: 0x144dc812
  Revision Id: 0x100103
  No Modem Function Group found
  Default PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
  Default Amp-In caps: N/A
  Default Amp-Out caps: N/A
  State of AFG node 0x01:
Power states:  D0 D1 D2 D3 D3cold CLKSTOP EPSS
Power: setting=D0, actual=D0
  GPIO: io=8, o=0, i=0, unsolicited=1, wake=0
IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[6]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[7]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Headphone Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Device: name="ALC298 Analog", type="Audio", device=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x00 0x00]
Converter: stream=1, channel=0
PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
Power states:  D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
  Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Speaker Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x7f 0x7f]
Converter: stream=1, channel=0

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1
  Uname: Linux 

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[John Hoff]

@gannon1 @PowerKiKi

Mike, I never heard back from Jaroslav (I suspect he is pretty busy),
and my consulting work is very slow with the pandemic so I just
continued to work on it.  Your concept is spot on.  Thank you for all
the wisdom and thoughtful guidance.  I am happy to report, after much
more effort than I care to admit, that step 1 has been successfully
achieved and I have stereo sound through my laptop speakers... finally!
Once you get through all the numerous setup pitfalls, it seems (a bit of
an assumption on my part) like the big gotcha is that the windows driver
appears to instantaneously turn off the speakers when not in use (i.e.
if you record a large time period like booting or disabling and enabling
devices then the speakers start and end in off mode and you never catch
it).  It took numerous attempts to catch the right segments.

Anyway, I have begun working on step 2 now.   I stared with >2000 verbs
and am down to what seems to be a consistent 788.  I am confident there
are more to eliminate because it turns on the left speaker (alone) then
turns on the right speaker (alone), then (most importantly) ends with
stereo.  For at least the galaxy book ion (likely will work for others
too), I should be able to provide an optimized result soonish.

PowerKiKi, even with the Xbuntu difference, I feel confident what I have
now will at least work for you since you have the same Ion hardware.
The sound is actually pretty good on these laptops (I never heard it
before today because I wiped windows on day 1 :)  If you would like
to give it a shot, just run the attached script.  I use it on top of
running a custom kernel that includes Mike's headphone patch and I have
full sound on speakers and headphones during the entire session.  Once I
minimize the verbs I will try creating a custom kernel with the final
verbs (I have skipped that for now because the hda verbs work fine and
each attempt at a custom kernel is about an hour journey..)



** Attachment added: "ION Sound Script"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1851518/+attachment/5407530/+files/TO93.sh

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1851518

Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I've been googling this issue for 10's of hours and tried many things.

  Relase of Ubuntu: 19.10

  Expected outcome: Music plays on the internal speakers and headphones.

  Actual outcome: I can barely hear audio using headphones with volume
  turned up to 150%.  Absolutely nothing comes out of the speakers. (The
  speakers sound great under Windows 10.)

  Complete alsa-info output is attached, but here are some snippets:

  !!DMI Information
  !!---

  Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
  Product Name:  950SBE/951SBE
  Product Version:   P06RES
  Firmware Version:  P06RES.075.190529.SP
  Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
  Board Name:NP950SBE-K01US

  
  !!Kernel Information
  !!--

  Kernel release:5.3.0-19-generic
  Operating System:  GNU/Linux
  Architecture:  x86_64
  Processor: x86_64
  SMP Enabled:   Yes


  !!ALSA Version
  !!

  Driver version: k5.3.0-19-generic
  Library version:1.1.9
  Utilities version:  1.1.9

  
  !!Loaded ALSA modules
  !!---

  snd_hda_intel

  
  !!Sound Servers on this system
  !!

  Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

  
  !!Soundcards recognised by ALSA
  !!-

   0 [PCH]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0x604b118000 irq 177

  
  !!PCI Soundcards installed in the system
  !!--

  00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP
  High Definition Audio Controller (rev 11)

  
  !!Advanced information - PCI Vendor/Device/Subsystem ID's
  !!---

  00:1f.3 0401: 8086:9dc8 (rev 11)
  DeviceName: Onboard - Sound

  
  !!HDA-Intel Codec information
  !!---
  --startcollapse--

  Codec: Realtek ALC298
  Address: 0
  AFG Function Id: 0x1 (unsol 1)
  Vendor Id: 0x10ec0298
  Subsystem Id: 0x144dc812
  Revision Id: 0x100103
  No Modem Function Group found
  Default PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
  Default Amp-In caps: N/A
  Default Amp-Out caps: N/A
  State of AFG node 0x01:
Power states:  D0 D1 D2 D3 D3cold CLKSTOP EPSS
Power: setting=D0, actual=D0
  GPIO: io=8, o=0, i=0, unsolicited=1, wake=0
IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[1]: enable=0, 

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[John Hoff]

@gannon1 

Sure.  I found I am not getting the consistent output from the new
logging that I expected, so I want to try a couple of things this
weekend to understand it better.  Then I will type up a brief summary
and post it in the other thread...

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1851518

Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I've been googling this issue for 10's of hours and tried many things.

  Relase of Ubuntu: 19.10

  Expected outcome: Music plays on the internal speakers and headphones.

  Actual outcome: I can barely hear audio using headphones with volume
  turned up to 150%.  Absolutely nothing comes out of the speakers. (The
  speakers sound great under Windows 10.)

  Complete alsa-info output is attached, but here are some snippets:

  !!DMI Information
  !!---

  Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
  Product Name:  950SBE/951SBE
  Product Version:   P06RES
  Firmware Version:  P06RES.075.190529.SP
  Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
  Board Name:NP950SBE-K01US

  
  !!Kernel Information
  !!--

  Kernel release:5.3.0-19-generic
  Operating System:  GNU/Linux
  Architecture:  x86_64
  Processor: x86_64
  SMP Enabled:   Yes


  !!ALSA Version
  !!

  Driver version: k5.3.0-19-generic
  Library version:1.1.9
  Utilities version:  1.1.9

  
  !!Loaded ALSA modules
  !!---

  snd_hda_intel

  
  !!Sound Servers on this system
  !!

  Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

  
  !!Soundcards recognised by ALSA
  !!-

   0 [PCH]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0x604b118000 irq 177

  
  !!PCI Soundcards installed in the system
  !!--

  00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP
  High Definition Audio Controller (rev 11)

  
  !!Advanced information - PCI Vendor/Device/Subsystem ID's
  !!---

  00:1f.3 0401: 8086:9dc8 (rev 11)
  DeviceName: Onboard - Sound

  
  !!HDA-Intel Codec information
  !!---
  --startcollapse--

  Codec: Realtek ALC298
  Address: 0
  AFG Function Id: 0x1 (unsol 1)
  Vendor Id: 0x10ec0298
  Subsystem Id: 0x144dc812
  Revision Id: 0x100103
  No Modem Function Group found
  Default PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
  Default Amp-In caps: N/A
  Default Amp-Out caps: N/A
  State of AFG node 0x01:
Power states:  D0 D1 D2 D3 D3cold CLKSTOP EPSS
Power: setting=D0, actual=D0
  GPIO: io=8, o=0, i=0, unsolicited=1, wake=0
IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[6]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[7]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Headphone Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Device: name="ALC298 Analog", type="Audio", device=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x00 0x00]
Converter: stream=1, channel=0
PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
Power states:  D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
  Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Speaker Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x7f 0x7f]
Converter: stream=1, channel=0

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1
  Uname: Linux 5.3.0-19-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8.2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  martin 1383 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Nov  6 06:20:08 2019
  InstallationDate: Installed on 2019-11-03 (3 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  PackageArchitecture: all
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[Mike Pozulp]

@John Hoff

> Namely, I followed the same procedure as before with the headphone
patch, but right before I made the new custom kernel I just added the
new candidate CORB values to the new patch_realtek.c file in my new
custom header... so basically just modified the samsung headphone very
quiet fixup (partial sample below).

Looks good to me.

> I guess I can try again with the full halt and restart process as
listed in the openbsd article...

Good idea.

No one promised us that this would work. However, we gave it a try,
which is what Jaroslav asked us to do way back in May (see bugzilla
comment 14 [1]). Can you post your results in the kernel bugzilla and
then ping Jaroslav?

$ ./scripts/get_maintainer.pl sound/pci/hda/patch_realtek.c |grep Jaroslav
Jaroslav Kysela  (maintainer:SOUND)

[1] https://bugzilla.kernel.org/show_bug.cgi?id=207423#c14

-- 
You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1851518

Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I've been googling this issue for 10's of hours and tried many things.

  Relase of Ubuntu: 19.10

  Expected outcome: Music plays on the internal speakers and headphones.

  Actual outcome: I can barely hear audio using headphones with volume
  turned up to 150%.  Absolutely nothing comes out of the speakers. (The
  speakers sound great under Windows 10.)

  Complete alsa-info output is attached, but here are some snippets:

  !!DMI Information
  !!---

  Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
  Product Name:  950SBE/951SBE
  Product Version:   P06RES
  Firmware Version:  P06RES.075.190529.SP
  Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
  Board Name:NP950SBE-K01US

  
  !!Kernel Information
  !!--

  Kernel release:5.3.0-19-generic
  Operating System:  GNU/Linux
  Architecture:  x86_64
  Processor: x86_64
  SMP Enabled:   Yes


  !!ALSA Version
  !!

  Driver version: k5.3.0-19-generic
  Library version:1.1.9
  Utilities version:  1.1.9

  
  !!Loaded ALSA modules
  !!---

  snd_hda_intel

  
  !!Sound Servers on this system
  !!

  Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

  
  !!Soundcards recognised by ALSA
  !!-

   0 [PCH]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0x604b118000 irq 177

  
  !!PCI Soundcards installed in the system
  !!--

  00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP
  High Definition Audio Controller (rev 11)

  
  !!Advanced information - PCI Vendor/Device/Subsystem ID's
  !!---

  00:1f.3 0401: 8086:9dc8 (rev 11)
  DeviceName: Onboard - Sound

  
  !!HDA-Intel Codec information
  !!---
  --startcollapse--

  Codec: Realtek ALC298
  Address: 0
  AFG Function Id: 0x1 (unsol 1)
  Vendor Id: 0x10ec0298
  Subsystem Id: 0x144dc812
  Revision Id: 0x100103
  No Modem Function Group found
  Default PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
  Default Amp-In caps: N/A
  Default Amp-Out caps: N/A
  State of AFG node 0x01:
Power states:  D0 D1 D2 D3 D3cold CLKSTOP EPSS
Power: setting=D0, actual=D0
  GPIO: io=8, o=0, i=0, unsolicited=1, wake=0
IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[6]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[7]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Headphone Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Device: name="ALC298 Analog", type="Audio", device=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x00 0x00]
Converter: stream=1, channel=0
PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
Power states:  D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
  Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Speaker Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x7f 0x7f]
Converter: stream=1, channel=0

  ProblemType: Bug
  DistroRelease: 

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[John Hoff]

@gannon1

Mike, after reading more on the patch links you sent me before, it
occurred to me I might have an easier way to test the 944 while you
create the proper patch.  Namely, I followed the same procedure as
before with the headphone patch, but right before I made the new custom
kernel I just added the new candidate CORB values to the new
patch_realtek.c file in my new custom header... so basically just
modified the samsung headphone very quiet fixup (partial sample below).
While not a proper solution, I figured it might work for testing.
Unfortunately, even after rebuilding, etc, I still don't have sound.
Assuming I didn't miss anything, I am not sure why we wouldn't have the
right corb value since the 944 covered from boot to hearing sound.  I
guess I can try again with the full halt and restart process as listed
in the openbsd article...

[ALC298_FIXUP_SAMSUNG_HEADPHONE_VERY_QUIET] = {
.type = HDA_FIXUP_VERBS,
.v.verbs = (const struct hda_verb[]) {
{ 0x1a, AC_VERB_SET_PIN_WIDGET_CONTROL, 0xc5 },
{ 0x0, 0x0, 0x2a },
{ 0x0, 0x230, 0x3 },
{ 0x0, 0x0, 0x27 },
{ 0x0, 0x0, 0x0 },
{ 0x19, 0xa7c, 0x2 },
{ 0x37, 0xb0a, 0x0 },
{ 0x50, 0xa00, 0x11 },
{ 0x22, 0xa16, 0x2 },
{ 0x1, 0x19c, 0x7b },
{ 0x70, 0x22d, 0xa },
{ 0x47, 0xb02, 0x2a },
{ 0x70, 0xa00, 0x11 },
{ 0x20, 0x11, 0x9e },
{ 0x2, 0xa58, 0x17 },
{ 0x0, 0x330, 0x3 },
{ 0x0, 0x0, 0x2e },
{ 0x0, 0x0, 0x0 },
{ 0x62, 0x802, 0x3 },
{ 0x20, 0xa00, 0x11 },
{ 0x32, 0xa14, 0x2 },
{ 0x40, 0x20c, 0x2d },
{ 0x20, 0x11, 0x9a },
... (all 944 lines)

-- 
You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1851518

Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I've been googling this issue for 10's of hours and tried many things.

  Relase of Ubuntu: 19.10

  Expected outcome: Music plays on the internal speakers and headphones.

  Actual outcome: I can barely hear audio using headphones with volume
  turned up to 150%.  Absolutely nothing comes out of the speakers. (The
  speakers sound great under Windows 10.)

  Complete alsa-info output is attached, but here are some snippets:

  !!DMI Information
  !!---

  Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
  Product Name:  950SBE/951SBE
  Product Version:   P06RES
  Firmware Version:  P06RES.075.190529.SP
  Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
  Board Name:NP950SBE-K01US

  
  !!Kernel Information
  !!--

  Kernel release:5.3.0-19-generic
  Operating System:  GNU/Linux
  Architecture:  x86_64
  Processor: x86_64
  SMP Enabled:   Yes


  !!ALSA Version
  !!

  Driver version: k5.3.0-19-generic
  Library version:1.1.9
  Utilities version:  1.1.9

  
  !!Loaded ALSA modules
  !!---

  snd_hda_intel

  
  !!Sound Servers on this system
  !!

  Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

  
  !!Soundcards recognised by ALSA
  !!-

   0 [PCH]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0x604b118000 irq 177

  
  !!PCI Soundcards installed in the system
  !!--

  00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP
  High Definition Audio Controller (rev 11)

  
  !!Advanced information - PCI Vendor/Device/Subsystem ID's
  !!---

  00:1f.3 0401: 8086:9dc8 (rev 11)
  DeviceName: Onboard - Sound

  
  !!HDA-Intel Codec information
  !!---
  --startcollapse--

  Codec: Realtek ALC298
  Address: 0
  AFG Function Id: 0x1 (unsol 1)
  Vendor Id: 0x10ec0298
  Subsystem Id: 0x144dc812
  Revision Id: 0x100103
  No Modem Function Group found
  Default PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
  Default Amp-In caps: N/A
  Default Amp-Out caps: N/A
  State of AFG node 0x01:
Power states:  D0 D1 D2 D3 D3cold CLKSTOP EPSS
Power: setting=D0, actual=D0
  GPIO: io=8, o=0, i=0, unsolicited=1, wake=0
IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[1]: enable=0, 

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[John Hoff]

conf file...

** Attachment added: "conf file"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1851518/+attachment/5404851/+files/alc298-944-early-patch.conf

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1851518

Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I've been googling this issue for 10's of hours and tried many things.

  Relase of Ubuntu: 19.10

  Expected outcome: Music plays on the internal speakers and headphones.

  Actual outcome: I can barely hear audio using headphones with volume
  turned up to 150%.  Absolutely nothing comes out of the speakers. (The
  speakers sound great under Windows 10.)

  Complete alsa-info output is attached, but here are some snippets:

  !!DMI Information
  !!---

  Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
  Product Name:  950SBE/951SBE
  Product Version:   P06RES
  Firmware Version:  P06RES.075.190529.SP
  Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
  Board Name:NP950SBE-K01US

  
  !!Kernel Information
  !!--

  Kernel release:5.3.0-19-generic
  Operating System:  GNU/Linux
  Architecture:  x86_64
  Processor: x86_64
  SMP Enabled:   Yes


  !!ALSA Version
  !!

  Driver version: k5.3.0-19-generic
  Library version:1.1.9
  Utilities version:  1.1.9

  
  !!Loaded ALSA modules
  !!---

  snd_hda_intel

  
  !!Sound Servers on this system
  !!

  Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

  
  !!Soundcards recognised by ALSA
  !!-

   0 [PCH]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0x604b118000 irq 177

  
  !!PCI Soundcards installed in the system
  !!--

  00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP
  High Definition Audio Controller (rev 11)

  
  !!Advanced information - PCI Vendor/Device/Subsystem ID's
  !!---

  00:1f.3 0401: 8086:9dc8 (rev 11)
  DeviceName: Onboard - Sound

  
  !!HDA-Intel Codec information
  !!---
  --startcollapse--

  Codec: Realtek ALC298
  Address: 0
  AFG Function Id: 0x1 (unsol 1)
  Vendor Id: 0x10ec0298
  Subsystem Id: 0x144dc812
  Revision Id: 0x100103
  No Modem Function Group found
  Default PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
  Default Amp-In caps: N/A
  Default Amp-Out caps: N/A
  State of AFG node 0x01:
Power states:  D0 D1 D2 D3 D3cold CLKSTOP EPSS
Power: setting=D0, actual=D0
  GPIO: io=8, o=0, i=0, unsolicited=1, wake=0
IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[6]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[7]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Headphone Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Device: name="ALC298 Analog", type="Audio", device=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x00 0x00]
Converter: stream=1, channel=0
PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
Power states:  D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
  Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Speaker Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x7f 0x7f]
Converter: stream=1, channel=0

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1
  Uname: Linux 5.3.0-19-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8.2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  martin 1383 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Nov  6 06:20:08 2019
  InstallationDate: Installed on 2019-11-03 (3 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  PackageArchitecture: all
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: alsa-driver

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[John Hoff]

@gannon1

Using the same steps we tried before, no luck with early patching.
Early patching didn't work on the Ion for headphones either, so could be
something with this laptop.  Attached are the fw and conf files if any
else wants to try it... just change the id value to match your sound
device...

** Attachment added: "fw file"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1851518/+attachment/5404850/+files/alc298-944-early-patch.fw

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1851518

Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I've been googling this issue for 10's of hours and tried many things.

  Relase of Ubuntu: 19.10

  Expected outcome: Music plays on the internal speakers and headphones.

  Actual outcome: I can barely hear audio using headphones with volume
  turned up to 150%.  Absolutely nothing comes out of the speakers. (The
  speakers sound great under Windows 10.)

  Complete alsa-info output is attached, but here are some snippets:

  !!DMI Information
  !!---

  Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
  Product Name:  950SBE/951SBE
  Product Version:   P06RES
  Firmware Version:  P06RES.075.190529.SP
  Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
  Board Name:NP950SBE-K01US

  
  !!Kernel Information
  !!--

  Kernel release:5.3.0-19-generic
  Operating System:  GNU/Linux
  Architecture:  x86_64
  Processor: x86_64
  SMP Enabled:   Yes


  !!ALSA Version
  !!

  Driver version: k5.3.0-19-generic
  Library version:1.1.9
  Utilities version:  1.1.9

  
  !!Loaded ALSA modules
  !!---

  snd_hda_intel

  
  !!Sound Servers on this system
  !!

  Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

  
  !!Soundcards recognised by ALSA
  !!-

   0 [PCH]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0x604b118000 irq 177

  
  !!PCI Soundcards installed in the system
  !!--

  00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP
  High Definition Audio Controller (rev 11)

  
  !!Advanced information - PCI Vendor/Device/Subsystem ID's
  !!---

  00:1f.3 0401: 8086:9dc8 (rev 11)
  DeviceName: Onboard - Sound

  
  !!HDA-Intel Codec information
  !!---
  --startcollapse--

  Codec: Realtek ALC298
  Address: 0
  AFG Function Id: 0x1 (unsol 1)
  Vendor Id: 0x10ec0298
  Subsystem Id: 0x144dc812
  Revision Id: 0x100103
  No Modem Function Group found
  Default PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
  Default Amp-In caps: N/A
  Default Amp-Out caps: N/A
  State of AFG node 0x01:
Power states:  D0 D1 D2 D3 D3cold CLKSTOP EPSS
Power: setting=D0, actual=D0
  GPIO: io=8, o=0, i=0, unsolicited=1, wake=0
IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[6]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[7]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Headphone Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Device: name="ALC298 Analog", type="Audio", device=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x00 0x00]
Converter: stream=1, channel=0
PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
Power states:  D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
  Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Speaker Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x7f 0x7f]
Converter: stream=1, channel=0

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1
  Uname: Linux 5.3.0-19-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8.2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  martin 1383 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Nov  6 06:20:08 2019
  InstallationDate: 

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[John Hoff]

@gannon1

Thanks.  You are correct that HDA Verbs were not successful.  Assuming I
did it correctly, I already wrote a script to produce a script that had
each of the 944 verbs and it did not turn on the sound.  I tried that
yesterday, but failed to mention it.

If you find that a patch with the 944 does work then let me know and I
will be happy to help with the grunt work to reduce the list.  I am
assuming we will just break the list in two halves, see which half
works, and repeat until we see a small enough remainder or find the
specific line(s)

In the meantime I will take a look at the early patching approach...

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Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I've been googling this issue for 10's of hours and tried many things.

  Relase of Ubuntu: 19.10

  Expected outcome: Music plays on the internal speakers and headphones.

  Actual outcome: I can barely hear audio using headphones with volume
  turned up to 150%.  Absolutely nothing comes out of the speakers. (The
  speakers sound great under Windows 10.)

  Complete alsa-info output is attached, but here are some snippets:

  !!DMI Information
  !!---

  Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
  Product Name:  950SBE/951SBE
  Product Version:   P06RES
  Firmware Version:  P06RES.075.190529.SP
  Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
  Board Name:NP950SBE-K01US

  
  !!Kernel Information
  !!--

  Kernel release:5.3.0-19-generic
  Operating System:  GNU/Linux
  Architecture:  x86_64
  Processor: x86_64
  SMP Enabled:   Yes


  !!ALSA Version
  !!

  Driver version: k5.3.0-19-generic
  Library version:1.1.9
  Utilities version:  1.1.9

  
  !!Loaded ALSA modules
  !!---

  snd_hda_intel

  
  !!Sound Servers on this system
  !!

  Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

  
  !!Soundcards recognised by ALSA
  !!-

   0 [PCH]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0x604b118000 irq 177

  
  !!PCI Soundcards installed in the system
  !!--

  00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP
  High Definition Audio Controller (rev 11)

  
  !!Advanced information - PCI Vendor/Device/Subsystem ID's
  !!---

  00:1f.3 0401: 8086:9dc8 (rev 11)
  DeviceName: Onboard - Sound

  
  !!HDA-Intel Codec information
  !!---
  --startcollapse--

  Codec: Realtek ALC298
  Address: 0
  AFG Function Id: 0x1 (unsol 1)
  Vendor Id: 0x10ec0298
  Subsystem Id: 0x144dc812
  Revision Id: 0x100103
  No Modem Function Group found
  Default PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
  Default Amp-In caps: N/A
  Default Amp-Out caps: N/A
  State of AFG node 0x01:
Power states:  D0 D1 D2 D3 D3cold CLKSTOP EPSS
Power: setting=D0, actual=D0
  GPIO: io=8, o=0, i=0, unsolicited=1, wake=0
IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[6]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[7]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Headphone Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Device: name="ALC298 Analog", type="Audio", device=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x00 0x00]
Converter: stream=1, channel=0
PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
Power states:  D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
  Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Speaker Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x7f 0x7f]
Converter: stream=1, channel=0

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1
  Uname: Linux 5.3.0-19-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8.2
  Architecture: amd64
  AudioDevicesInUse:
   

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[Mike Pozulp]

@John Hoff

> Mike, depending on your answers to my many questions from today, if
the only way we know to proceed is to build and test a patch, could you
help with building the patch (or at least the basic framework of the
patch so I can just plug in the CORB values)?

Absolutely. I'll write a patch and test it on my machine, after which
I'll share it with you. In the mean time you could try Early Patching.
Your Early Patching file will have an enormous [verb] section which will
look like this

[verb]
0x1a 0x707 0xc5
.
.
.

Each line contains three space-separated hex values: Node ID, Verb ID,
and Payload. You will have one line for each verb in the CORB dump, so
that could be 1000s of lines.

I think hda-verb < Early Patching < kernel patch, in the sense that a
kernel patch has the highest-probability of success, hda-verb has the
lowest, and Early Patching is somewhere in between. This is because I
think that some codec values are read-write at initialization time but
then become read-only at runtime (only Realtek, the ALC298 manufacturer,
knows for sure*). A kernel patch allows us to write values at codec
initialization time, whereas hda-verb is at runtime, and Early Patching
is somewhere in between.

*Perhaps we can know: I found a datasheet for the ALC269 [1]. I think
the ALC269 is very similar to the ALC298 codec in our laptops. Among
other things, the datasheet describes verb semantics. It's a nice
supplement to the Intel HDA spec. I don't recall seeing anything about
initialization-time vs runtime, but perhaps I have not read it closely
enough - the datasheet is only somewhat less dense and technical than
the Intel HDA spec so it's not an easy read! :)

[1] https://www.hardwaresecrets.com/datasheets/alc269.pdf

-- 
You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1851518

Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I've been googling this issue for 10's of hours and tried many things.

  Relase of Ubuntu: 19.10

  Expected outcome: Music plays on the internal speakers and headphones.

  Actual outcome: I can barely hear audio using headphones with volume
  turned up to 150%.  Absolutely nothing comes out of the speakers. (The
  speakers sound great under Windows 10.)

  Complete alsa-info output is attached, but here are some snippets:

  !!DMI Information
  !!---

  Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
  Product Name:  950SBE/951SBE
  Product Version:   P06RES
  Firmware Version:  P06RES.075.190529.SP
  Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
  Board Name:NP950SBE-K01US

  
  !!Kernel Information
  !!--

  Kernel release:5.3.0-19-generic
  Operating System:  GNU/Linux
  Architecture:  x86_64
  Processor: x86_64
  SMP Enabled:   Yes


  !!ALSA Version
  !!

  Driver version: k5.3.0-19-generic
  Library version:1.1.9
  Utilities version:  1.1.9

  
  !!Loaded ALSA modules
  !!---

  snd_hda_intel

  
  !!Sound Servers on this system
  !!

  Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

  
  !!Soundcards recognised by ALSA
  !!-

   0 [PCH]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0x604b118000 irq 177

  
  !!PCI Soundcards installed in the system
  !!--

  00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP
  High Definition Audio Controller (rev 11)

  
  !!Advanced information - PCI Vendor/Device/Subsystem ID's
  !!---

  00:1f.3 0401: 8086:9dc8 (rev 11)
  DeviceName: Onboard - Sound

  
  !!HDA-Intel Codec information
  !!---
  --startcollapse--

  Codec: Realtek ALC298
  Address: 0
  AFG Function Id: 0x1 (unsol 1)
  Vendor Id: 0x10ec0298
  Subsystem Id: 0x144dc812
  Revision Id: 0x100103
  No Modem Function Group found
  Default PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
  Default Amp-In caps: N/A
  Default Amp-Out caps: N/A
  State of AFG node 0x01:
Power states:  D0 D1 D2 D3 D3cold CLKSTOP EPSS
Power: setting=D0, actual=D0
  GPIO: io=8, o=0, i=0, unsolicited=1, wake=0
IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[6]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[7]: enable=0, 

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[John Hoff]

@gannon1

Mike, depending on your answers to my many questions from today, if the
only way we know to proceed is to build and test a patch, could you help
with building the patch (or at least the basic framework of the patch so
I can just plug in the CORB values)?  I used the attached spreadsheet to
parse out the values to hopefully make that process easier.  I am
comfortable making a new kernel if I have a probably valid patch, but I
am not as comfortable at this point making a good patch based on your
links.  I know I can and probably should learn that process, but I would
need to stand up a new machine and it would take much more time (and I
would really like to have sound again soon).

** Attachment added: "Play2Slim.ods"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1851518/+attachment/5404543/+files/Play2Slim.ods

-- 
You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1851518

Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I've been googling this issue for 10's of hours and tried many things.

  Relase of Ubuntu: 19.10

  Expected outcome: Music plays on the internal speakers and headphones.

  Actual outcome: I can barely hear audio using headphones with volume
  turned up to 150%.  Absolutely nothing comes out of the speakers. (The
  speakers sound great under Windows 10.)

  Complete alsa-info output is attached, but here are some snippets:

  !!DMI Information
  !!---

  Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
  Product Name:  950SBE/951SBE
  Product Version:   P06RES
  Firmware Version:  P06RES.075.190529.SP
  Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
  Board Name:NP950SBE-K01US

  
  !!Kernel Information
  !!--

  Kernel release:5.3.0-19-generic
  Operating System:  GNU/Linux
  Architecture:  x86_64
  Processor: x86_64
  SMP Enabled:   Yes


  !!ALSA Version
  !!

  Driver version: k5.3.0-19-generic
  Library version:1.1.9
  Utilities version:  1.1.9

  
  !!Loaded ALSA modules
  !!---

  snd_hda_intel

  
  !!Sound Servers on this system
  !!

  Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

  
  !!Soundcards recognised by ALSA
  !!-

   0 [PCH]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0x604b118000 irq 177

  
  !!PCI Soundcards installed in the system
  !!--

  00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP
  High Definition Audio Controller (rev 11)

  
  !!Advanced information - PCI Vendor/Device/Subsystem ID's
  !!---

  00:1f.3 0401: 8086:9dc8 (rev 11)
  DeviceName: Onboard - Sound

  
  !!HDA-Intel Codec information
  !!---
  --startcollapse--

  Codec: Realtek ALC298
  Address: 0
  AFG Function Id: 0x1 (unsol 1)
  Vendor Id: 0x10ec0298
  Subsystem Id: 0x144dc812
  Revision Id: 0x100103
  No Modem Function Group found
  Default PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
  Default Amp-In caps: N/A
  Default Amp-Out caps: N/A
  State of AFG node 0x01:
Power states:  D0 D1 D2 D3 D3cold CLKSTOP EPSS
Power: setting=D0, actual=D0
  GPIO: io=8, o=0, i=0, unsolicited=1, wake=0
IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[6]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[7]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Headphone Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Device: name="ALC298 Analog", type="Audio", device=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x00 0x00]
Converter: stream=1, channel=0
PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
Power states:  D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
  Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Speaker Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x7f 0x7f]
Converter: stream=1, channel=0

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[John Hoff]

@gannon1

Some thoughts based on what I did today.  I did make a recording (twice
to make sure I didn't do it poorly) of the VM boot process.  So from the
time the VM initializes until you first see the win 10 desktop.  To my
surprise there is only 1 single CORB command during that process.  It is
this line and it is issued ~2173 times during the boot sequence of the
vm :

CORB[45] = 0x0 (caddr:0x0 nid:0x0 control:0x0 param:0x0)

So I don't think that was super helpful, other than it leads me to
believe that the audio device and speakers are not initialized until
needed, which might help shrink our search a bit.  I next took a simple
9 second wav file and placed it on the desktop.  I (trying 3 times to
make sure it was reproducible) booted the VM, cleared the logs, and then
clicked on the sound file to play it with media player.  It does play
through the speakers, so it seems like this data will have what we need.
I was also concerned that if the driver is enabled JIT then perhaps it
also disables it again when the sound ends, so I devised a way to
capture just the CORB commands between the time I clicked on the file
and I first heard sound

I then used scripting to reduce it to just the CORB[x] lines and that
gives us the attached smaller list of 944 CORB commands (attachment
Play2Slim).


** Attachment added: "Play2lim"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1851518/+attachment/5404542/+files/Play2Slim

-- 
You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1851518

Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I've been googling this issue for 10's of hours and tried many things.

  Relase of Ubuntu: 19.10

  Expected outcome: Music plays on the internal speakers and headphones.

  Actual outcome: I can barely hear audio using headphones with volume
  turned up to 150%.  Absolutely nothing comes out of the speakers. (The
  speakers sound great under Windows 10.)

  Complete alsa-info output is attached, but here are some snippets:

  !!DMI Information
  !!---

  Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
  Product Name:  950SBE/951SBE
  Product Version:   P06RES
  Firmware Version:  P06RES.075.190529.SP
  Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
  Board Name:NP950SBE-K01US

  
  !!Kernel Information
  !!--

  Kernel release:5.3.0-19-generic
  Operating System:  GNU/Linux
  Architecture:  x86_64
  Processor: x86_64
  SMP Enabled:   Yes


  !!ALSA Version
  !!

  Driver version: k5.3.0-19-generic
  Library version:1.1.9
  Utilities version:  1.1.9

  
  !!Loaded ALSA modules
  !!---

  snd_hda_intel

  
  !!Sound Servers on this system
  !!

  Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

  
  !!Soundcards recognised by ALSA
  !!-

   0 [PCH]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0x604b118000 irq 177

  
  !!PCI Soundcards installed in the system
  !!--

  00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP
  High Definition Audio Controller (rev 11)

  
  !!Advanced information - PCI Vendor/Device/Subsystem ID's
  !!---

  00:1f.3 0401: 8086:9dc8 (rev 11)
  DeviceName: Onboard - Sound

  
  !!HDA-Intel Codec information
  !!---
  --startcollapse--

  Codec: Realtek ALC298
  Address: 0
  AFG Function Id: 0x1 (unsol 1)
  Vendor Id: 0x10ec0298
  Subsystem Id: 0x144dc812
  Revision Id: 0x100103
  No Modem Function Group found
  Default PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
  Default Amp-In caps: N/A
  Default Amp-Out caps: N/A
  State of AFG node 0x01:
Power states:  D0 D1 D2 D3 D3cold CLKSTOP EPSS
Power: setting=D0, actual=D0
  GPIO: io=8, o=0, i=0, unsolicited=1, wake=0
IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[6]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[7]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Headphone Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Device: name="ALC298 Analog", type="Audio", device=0
Amp-Out caps: ofs=0x7f, 

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[John Hoff]

@gannon1

I am also going to create a new recording today that is just the VM
booting.  It seems to me that our problem may not be the audio device
itself, but the AKG smart amp not turning on.  I am not confident that
the disable and re-enable I was doing of the realtek audio device in
windows impacts the amp.  It might, but I know for sure that when I boot
the VM the speakers are made active because the sound works at that
point.  Also, I had to bind 4 different things to my immot group to make
this all work, so that also makes me think it is not just a single
device we are after

-- 
You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1851518

Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I've been googling this issue for 10's of hours and tried many things.

  Relase of Ubuntu: 19.10

  Expected outcome: Music plays on the internal speakers and headphones.

  Actual outcome: I can barely hear audio using headphones with volume
  turned up to 150%.  Absolutely nothing comes out of the speakers. (The
  speakers sound great under Windows 10.)

  Complete alsa-info output is attached, but here are some snippets:

  !!DMI Information
  !!---

  Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
  Product Name:  950SBE/951SBE
  Product Version:   P06RES
  Firmware Version:  P06RES.075.190529.SP
  Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
  Board Name:NP950SBE-K01US

  
  !!Kernel Information
  !!--

  Kernel release:5.3.0-19-generic
  Operating System:  GNU/Linux
  Architecture:  x86_64
  Processor: x86_64
  SMP Enabled:   Yes


  !!ALSA Version
  !!

  Driver version: k5.3.0-19-generic
  Library version:1.1.9
  Utilities version:  1.1.9

  
  !!Loaded ALSA modules
  !!---

  snd_hda_intel

  
  !!Sound Servers on this system
  !!

  Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

  
  !!Soundcards recognised by ALSA
  !!-

   0 [PCH]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0x604b118000 irq 177

  
  !!PCI Soundcards installed in the system
  !!--

  00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP
  High Definition Audio Controller (rev 11)

  
  !!Advanced information - PCI Vendor/Device/Subsystem ID's
  !!---

  00:1f.3 0401: 8086:9dc8 (rev 11)
  DeviceName: Onboard - Sound

  
  !!HDA-Intel Codec information
  !!---
  --startcollapse--

  Codec: Realtek ALC298
  Address: 0
  AFG Function Id: 0x1 (unsol 1)
  Vendor Id: 0x10ec0298
  Subsystem Id: 0x144dc812
  Revision Id: 0x100103
  No Modem Function Group found
  Default PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
  Default Amp-In caps: N/A
  Default Amp-Out caps: N/A
  State of AFG node 0x01:
Power states:  D0 D1 D2 D3 D3cold CLKSTOP EPSS
Power: setting=D0, actual=D0
  GPIO: io=8, o=0, i=0, unsolicited=1, wake=0
IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[6]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[7]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Headphone Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Device: name="ALC298 Analog", type="Audio", device=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x00 0x00]
Converter: stream=1, channel=0
PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
Power states:  D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
  Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Speaker Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x7f 0x7f]
Converter: stream=1, channel=0

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1
  Uname: Linux 5.3.0-19-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8.2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[John Hoff]

@gannon1

Not sure what happened to the enable file, here it is again...

Anyway, on your other comment, I assume the Verb ID and Payload you
mention would be the control and param values from my logging?

Do you know if that is a way to do this troubleshooting with the hda
verb approach as opposed to a patch (i.e. do you know how to properly
map the values from my new logging to HDA Verbs or is there another way
to execute the commands)?  I ask because I am not confident in my
ability to create a perfect patch on a single try (never having done it
before) and this is my main work computer, so I need to be somewhat
careful.  I could try the patch approach in a linux VM maybe, but not
sure if that would be predictable

** Attachment added: "Enable"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1851518/+attachment/5404413/+files/Enable

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https://bugs.launchpad.net/bugs/1851518

Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I've been googling this issue for 10's of hours and tried many things.

  Relase of Ubuntu: 19.10

  Expected outcome: Music plays on the internal speakers and headphones.

  Actual outcome: I can barely hear audio using headphones with volume
  turned up to 150%.  Absolutely nothing comes out of the speakers. (The
  speakers sound great under Windows 10.)

  Complete alsa-info output is attached, but here are some snippets:

  !!DMI Information
  !!---

  Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
  Product Name:  950SBE/951SBE
  Product Version:   P06RES
  Firmware Version:  P06RES.075.190529.SP
  Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
  Board Name:NP950SBE-K01US

  
  !!Kernel Information
  !!--

  Kernel release:5.3.0-19-generic
  Operating System:  GNU/Linux
  Architecture:  x86_64
  Processor: x86_64
  SMP Enabled:   Yes


  !!ALSA Version
  !!

  Driver version: k5.3.0-19-generic
  Library version:1.1.9
  Utilities version:  1.1.9

  
  !!Loaded ALSA modules
  !!---

  snd_hda_intel

  
  !!Sound Servers on this system
  !!

  Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

  
  !!Soundcards recognised by ALSA
  !!-

   0 [PCH]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0x604b118000 irq 177

  
  !!PCI Soundcards installed in the system
  !!--

  00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP
  High Definition Audio Controller (rev 11)

  
  !!Advanced information - PCI Vendor/Device/Subsystem ID's
  !!---

  00:1f.3 0401: 8086:9dc8 (rev 11)
  DeviceName: Onboard - Sound

  
  !!HDA-Intel Codec information
  !!---
  --startcollapse--

  Codec: Realtek ALC298
  Address: 0
  AFG Function Id: 0x1 (unsol 1)
  Vendor Id: 0x10ec0298
  Subsystem Id: 0x144dc812
  Revision Id: 0x100103
  No Modem Function Group found
  Default PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
  Default Amp-In caps: N/A
  Default Amp-Out caps: N/A
  State of AFG node 0x01:
Power states:  D0 D1 D2 D3 D3cold CLKSTOP EPSS
Power: setting=D0, actual=D0
  GPIO: io=8, o=0, i=0, unsolicited=1, wake=0
IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[6]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[7]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Headphone Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Device: name="ALC298 Analog", type="Audio", device=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x00 0x00]
Converter: stream=1, channel=0
PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
Power states:  D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
  Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Speaker Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x7f 0x7f]
Converter: stream=1, channel=0

  ProblemType: Bug
  DistroRelease: 

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[Sanggyu Lee]

After changing alsa-base.config according to #6, headphones are working in 
950XBE.
Attaching alsa-info with model=mono-speakers and headphones connected.


** Attachment added: "alsa-info in 950XBE"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1851518/+attachment/5404324/+files/alsa-info.txt.6TzgWItFfz

-- 
You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1851518

Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I've been googling this issue for 10's of hours and tried many things.

  Relase of Ubuntu: 19.10

  Expected outcome: Music plays on the internal speakers and headphones.

  Actual outcome: I can barely hear audio using headphones with volume
  turned up to 150%.  Absolutely nothing comes out of the speakers. (The
  speakers sound great under Windows 10.)

  Complete alsa-info output is attached, but here are some snippets:

  !!DMI Information
  !!---

  Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
  Product Name:  950SBE/951SBE
  Product Version:   P06RES
  Firmware Version:  P06RES.075.190529.SP
  Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
  Board Name:NP950SBE-K01US

  
  !!Kernel Information
  !!--

  Kernel release:5.3.0-19-generic
  Operating System:  GNU/Linux
  Architecture:  x86_64
  Processor: x86_64
  SMP Enabled:   Yes


  !!ALSA Version
  !!

  Driver version: k5.3.0-19-generic
  Library version:1.1.9
  Utilities version:  1.1.9

  
  !!Loaded ALSA modules
  !!---

  snd_hda_intel

  
  !!Sound Servers on this system
  !!

  Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

  
  !!Soundcards recognised by ALSA
  !!-

   0 [PCH]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0x604b118000 irq 177

  
  !!PCI Soundcards installed in the system
  !!--

  00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP
  High Definition Audio Controller (rev 11)

  
  !!Advanced information - PCI Vendor/Device/Subsystem ID's
  !!---

  00:1f.3 0401: 8086:9dc8 (rev 11)
  DeviceName: Onboard - Sound

  
  !!HDA-Intel Codec information
  !!---
  --startcollapse--

  Codec: Realtek ALC298
  Address: 0
  AFG Function Id: 0x1 (unsol 1)
  Vendor Id: 0x10ec0298
  Subsystem Id: 0x144dc812
  Revision Id: 0x100103
  No Modem Function Group found
  Default PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
  Default Amp-In caps: N/A
  Default Amp-Out caps: N/A
  State of AFG node 0x01:
Power states:  D0 D1 D2 D3 D3cold CLKSTOP EPSS
Power: setting=D0, actual=D0
  GPIO: io=8, o=0, i=0, unsolicited=1, wake=0
IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[6]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[7]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Headphone Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Device: name="ALC298 Analog", type="Audio", device=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x00 0x00]
Converter: stream=1, channel=0
PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
Power states:  D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
  Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Speaker Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x7f 0x7f]
Converter: stream=1, channel=0

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1
  Uname: Linux 5.3.0-19-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8.2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  martin 1383 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Nov  6 06:20:08 2019
  InstallationDate: Installed on 2019-11-03 (3 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  PackageArchitecture: all
  

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[Sanggyu Lee]

I have similar problems in 950XBE.
I tried 
$sudo hda-verb /dev/snd/hwC0D0 0x1a SET_PIN_WIDGET_CONTROL 0xc5
but there's still no sound from the headphone.
Are the pins different for Samsung Notebook 9 Always?

!!DMI Information
!!---

Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
Product Name:  950XBE
Product Version:   P05AHC
Firmware Version:  P05AHC.061.190423.PS
Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
Board Name:NT950XBE-X58


!!HDA-Intel Codec information
!!---
--startcollapse--

Codec: Realtek ALC298
Address: 0
AFG Function Id: 0x1 (unsol 1)
Vendor Id: 0x10ec0298
Subsystem Id: 0x144dc16f
Revision Id: 0x100103

-- 
You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1851518

Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I've been googling this issue for 10's of hours and tried many things.

  Relase of Ubuntu: 19.10

  Expected outcome: Music plays on the internal speakers and headphones.

  Actual outcome: I can barely hear audio using headphones with volume
  turned up to 150%.  Absolutely nothing comes out of the speakers. (The
  speakers sound great under Windows 10.)

  Complete alsa-info output is attached, but here are some snippets:

  !!DMI Information
  !!---

  Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
  Product Name:  950SBE/951SBE
  Product Version:   P06RES
  Firmware Version:  P06RES.075.190529.SP
  Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
  Board Name:NP950SBE-K01US

  
  !!Kernel Information
  !!--

  Kernel release:5.3.0-19-generic
  Operating System:  GNU/Linux
  Architecture:  x86_64
  Processor: x86_64
  SMP Enabled:   Yes


  !!ALSA Version
  !!

  Driver version: k5.3.0-19-generic
  Library version:1.1.9
  Utilities version:  1.1.9

  
  !!Loaded ALSA modules
  !!---

  snd_hda_intel

  
  !!Sound Servers on this system
  !!

  Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

  
  !!Soundcards recognised by ALSA
  !!-

   0 [PCH]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0x604b118000 irq 177

  
  !!PCI Soundcards installed in the system
  !!--

  00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP
  High Definition Audio Controller (rev 11)

  
  !!Advanced information - PCI Vendor/Device/Subsystem ID's
  !!---

  00:1f.3 0401: 8086:9dc8 (rev 11)
  DeviceName: Onboard - Sound

  
  !!HDA-Intel Codec information
  !!---
  --startcollapse--

  Codec: Realtek ALC298
  Address: 0
  AFG Function Id: 0x1 (unsol 1)
  Vendor Id: 0x10ec0298
  Subsystem Id: 0x144dc812
  Revision Id: 0x100103
  No Modem Function Group found
  Default PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
  Default Amp-In caps: N/A
  Default Amp-Out caps: N/A
  State of AFG node 0x01:
Power states:  D0 D1 D2 D3 D3cold CLKSTOP EPSS
Power: setting=D0, actual=D0
  GPIO: io=8, o=0, i=0, unsolicited=1, wake=0
IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[6]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[7]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Headphone Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Device: name="ALC298 Analog", type="Audio", device=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x00 0x00]
Converter: stream=1, channel=0
PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
Power states:  D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
  Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Speaker Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x7f 0x7f]
Converter: stream=1, channel=0

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1
  Uname: Linux 5.3.0-19-generic x86_64
  ApportVersion: 

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[Mike Pozulp]

@John Hoff

> enable file...

Can you re-attach? I don't see it.

> Anyway, thoughts? Do you have any more clarity on how to replay the
CORB commands?

Take a look at this patch [1]. Use the CORB command recording to write a
similar patch. It will contain a 2034-entry long array of hda_verb
structs [2]. Each hda_verb contains

{Node ID, Verb ID, Payload}

Apply your patch, compile, and run.

[1] 
https://github.com/tespeleta/linux/commit/761cca49e9153b7832fa3f887b875e5ad1517892
[2] 
https://github.com/torvalds/linux/blob/master/include/sound/hda_codec.h#L360-L364

-- 
You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1851518

Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I've been googling this issue for 10's of hours and tried many things.

  Relase of Ubuntu: 19.10

  Expected outcome: Music plays on the internal speakers and headphones.

  Actual outcome: I can barely hear audio using headphones with volume
  turned up to 150%.  Absolutely nothing comes out of the speakers. (The
  speakers sound great under Windows 10.)

  Complete alsa-info output is attached, but here are some snippets:

  !!DMI Information
  !!---

  Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
  Product Name:  950SBE/951SBE
  Product Version:   P06RES
  Firmware Version:  P06RES.075.190529.SP
  Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
  Board Name:NP950SBE-K01US

  
  !!Kernel Information
  !!--

  Kernel release:5.3.0-19-generic
  Operating System:  GNU/Linux
  Architecture:  x86_64
  Processor: x86_64
  SMP Enabled:   Yes


  !!ALSA Version
  !!

  Driver version: k5.3.0-19-generic
  Library version:1.1.9
  Utilities version:  1.1.9

  
  !!Loaded ALSA modules
  !!---

  snd_hda_intel

  
  !!Sound Servers on this system
  !!

  Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

  
  !!Soundcards recognised by ALSA
  !!-

   0 [PCH]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0x604b118000 irq 177

  
  !!PCI Soundcards installed in the system
  !!--

  00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP
  High Definition Audio Controller (rev 11)

  
  !!Advanced information - PCI Vendor/Device/Subsystem ID's
  !!---

  00:1f.3 0401: 8086:9dc8 (rev 11)
  DeviceName: Onboard - Sound

  
  !!HDA-Intel Codec information
  !!---
  --startcollapse--

  Codec: Realtek ALC298
  Address: 0
  AFG Function Id: 0x1 (unsol 1)
  Vendor Id: 0x10ec0298
  Subsystem Id: 0x144dc812
  Revision Id: 0x100103
  No Modem Function Group found
  Default PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
  Default Amp-In caps: N/A
  Default Amp-Out caps: N/A
  State of AFG node 0x01:
Power states:  D0 D1 D2 D3 D3cold CLKSTOP EPSS
Power: setting=D0, actual=D0
  GPIO: io=8, o=0, i=0, unsolicited=1, wake=0
IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[6]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[7]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Headphone Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Device: name="ALC298 Analog", type="Audio", device=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x00 0x00]
Converter: stream=1, channel=0
PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
Power states:  D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
  Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Speaker Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x7f 0x7f]
Converter: stream=1, channel=0

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1
  Uname: Linux 5.3.0-19-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8.2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[John Hoff]

@gannon1

disable file

** Attachment added: "Disable"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1851518/+attachment/5404232/+files/Disable

-- 
You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1851518

Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I've been googling this issue for 10's of hours and tried many things.

  Relase of Ubuntu: 19.10

  Expected outcome: Music plays on the internal speakers and headphones.

  Actual outcome: I can barely hear audio using headphones with volume
  turned up to 150%.  Absolutely nothing comes out of the speakers. (The
  speakers sound great under Windows 10.)

  Complete alsa-info output is attached, but here are some snippets:

  !!DMI Information
  !!---

  Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
  Product Name:  950SBE/951SBE
  Product Version:   P06RES
  Firmware Version:  P06RES.075.190529.SP
  Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
  Board Name:NP950SBE-K01US

  
  !!Kernel Information
  !!--

  Kernel release:5.3.0-19-generic
  Operating System:  GNU/Linux
  Architecture:  x86_64
  Processor: x86_64
  SMP Enabled:   Yes


  !!ALSA Version
  !!

  Driver version: k5.3.0-19-generic
  Library version:1.1.9
  Utilities version:  1.1.9

  
  !!Loaded ALSA modules
  !!---

  snd_hda_intel

  
  !!Sound Servers on this system
  !!

  Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

  
  !!Soundcards recognised by ALSA
  !!-

   0 [PCH]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0x604b118000 irq 177

  
  !!PCI Soundcards installed in the system
  !!--

  00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP
  High Definition Audio Controller (rev 11)

  
  !!Advanced information - PCI Vendor/Device/Subsystem ID's
  !!---

  00:1f.3 0401: 8086:9dc8 (rev 11)
  DeviceName: Onboard - Sound

  
  !!HDA-Intel Codec information
  !!---
  --startcollapse--

  Codec: Realtek ALC298
  Address: 0
  AFG Function Id: 0x1 (unsol 1)
  Vendor Id: 0x10ec0298
  Subsystem Id: 0x144dc812
  Revision Id: 0x100103
  No Modem Function Group found
  Default PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
  Default Amp-In caps: N/A
  Default Amp-Out caps: N/A
  State of AFG node 0x01:
Power states:  D0 D1 D2 D3 D3cold CLKSTOP EPSS
Power: setting=D0, actual=D0
  GPIO: io=8, o=0, i=0, unsolicited=1, wake=0
IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[6]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[7]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Headphone Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Device: name="ALC298 Analog", type="Audio", device=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x00 0x00]
Converter: stream=1, channel=0
PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
Power states:  D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
  Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Speaker Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x7f 0x7f]
Converter: stream=1, channel=0

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1
  Uname: Linux 5.3.0-19-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8.2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  martin 1383 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Nov  6 06:20:08 2019
  InstallationDate: Installed on 2019-11-03 (3 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  PackageArchitecture: all
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: alsa-driver
  Symptom: 

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[John Hoff]

@gannon1

enable file...

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1851518

Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I've been googling this issue for 10's of hours and tried many things.

  Relase of Ubuntu: 19.10

  Expected outcome: Music plays on the internal speakers and headphones.

  Actual outcome: I can barely hear audio using headphones with volume
  turned up to 150%.  Absolutely nothing comes out of the speakers. (The
  speakers sound great under Windows 10.)

  Complete alsa-info output is attached, but here are some snippets:

  !!DMI Information
  !!---

  Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
  Product Name:  950SBE/951SBE
  Product Version:   P06RES
  Firmware Version:  P06RES.075.190529.SP
  Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
  Board Name:NP950SBE-K01US

  
  !!Kernel Information
  !!--

  Kernel release:5.3.0-19-generic
  Operating System:  GNU/Linux
  Architecture:  x86_64
  Processor: x86_64
  SMP Enabled:   Yes


  !!ALSA Version
  !!

  Driver version: k5.3.0-19-generic
  Library version:1.1.9
  Utilities version:  1.1.9

  
  !!Loaded ALSA modules
  !!---

  snd_hda_intel

  
  !!Sound Servers on this system
  !!

  Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

  
  !!Soundcards recognised by ALSA
  !!-

   0 [PCH]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0x604b118000 irq 177

  
  !!PCI Soundcards installed in the system
  !!--

  00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP
  High Definition Audio Controller (rev 11)

  
  !!Advanced information - PCI Vendor/Device/Subsystem ID's
  !!---

  00:1f.3 0401: 8086:9dc8 (rev 11)
  DeviceName: Onboard - Sound

  
  !!HDA-Intel Codec information
  !!---
  --startcollapse--

  Codec: Realtek ALC298
  Address: 0
  AFG Function Id: 0x1 (unsol 1)
  Vendor Id: 0x10ec0298
  Subsystem Id: 0x144dc812
  Revision Id: 0x100103
  No Modem Function Group found
  Default PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
  Default Amp-In caps: N/A
  Default Amp-Out caps: N/A
  State of AFG node 0x01:
Power states:  D0 D1 D2 D3 D3cold CLKSTOP EPSS
Power: setting=D0, actual=D0
  GPIO: io=8, o=0, i=0, unsolicited=1, wake=0
IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[6]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[7]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Headphone Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Device: name="ALC298 Analog", type="Audio", device=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x00 0x00]
Converter: stream=1, channel=0
PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
Power states:  D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
  Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Speaker Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x7f 0x7f]
Converter: stream=1, channel=0

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1
  Uname: Linux 5.3.0-19-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8.2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  martin 1383 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Nov  6 06:20:08 2019
  InstallationDate: Installed on 2019-11-03 (3 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  PackageArchitecture: all
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Built-in Audio - HDA Intel PCH
  

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[John Hoff]

@gannon1

I am tracking what your saying concept wise.  Here is a summary of what
I did today, in part just to help me clarify my thoughts and in part so
you can maybe correct any gaps and save me troubleshooting time :).

- I have gone through all the documents in the wiki for QemuHDADump and
as far as I can tell it is running as expected on my PC and creating
good logs.  I am able to see the logging happening in real-time and I
get the frame binary files.  I am also able to use his extract and
format programs to "see" the data as text.  As an example, the attached
file named CORB has the final formatted output from disabling and re-
enabling the realtek device in windows

- Looking at the HDA spec, this seems to be the only detailed
description of the CORB entries :

 HDA Spec CORB 32 bit format
 The controller generated (outbound) Verb format
 Bits 31:28 Codec Address
 Bits 27:20 Node ID
 Bits 19:0 Verb Payload

 It is not currently clear to me how to parse the "verb payload" or how to 
map
 these CORB values into anything useful.

- Several of the documents you listed and your comments mention playing
back or using the values to turn on the sound.  I assume (maybe
incorrectly), that we are trying to a) produce a list of HDA Verb
commands that match each CORB entry to prove the sound turns on and then
B) work to whittle down the list to the minimum required ones.  Part B
will be effort, but I think that will just be applied time once we
achieve Part A.  For Part A, again my assumption, we are trying to
convert CORB values into the HDA Verb format :

HDA Verb format
 The hwdep device name
 The widget NID
 The verb 
 The parameter

- Since I was stuck on what to do with the output from QemuHDADump, I
went back and read the other articles more, specifically the BSD
article.  That author took a different approach and instead of using the
QemuHDADump program, he just altered Qemu to give him more info in the
output.  His source code was available so I worked with that to try and
replicate his results.  I couldn't just use his common.c file directly
because we are on different version of qemu, but I was able to modify
the common.c file on my version of qemu, and then remake qemu
successfully.  So now, instead of just getting lines like this :

15469@1598294292.270884:vfio_region_write  (:00:1f.3:region0+0x48, 0xad, 2)
15469@1598294292.270975:vfio_region_write  (:00:1f.3:region0+0x20, 
0x4000, 4)
15469@1598294292.270983:vfio_region_write  (:00:1f.3:region0+0x5d, 0x1, 1)

I get more information, like this :

15469@1598294292.272359:vfio_region_write  (:00:1f.3:region0+0x5d, 0x1, 1)
RIRBWP advance to 185, last WP 183
CORB caddr:0x9 nid:0x47 control:0x407 param:0x20 response:0x64756c63 (ex 
0x6f466465)
CORB caddr:0x0 nid:0x0 control:0x1 param:0xe6 response:0x65735572 (ex 
0x544e4900)
RIRBWP advance to 185, last WP 185
RIRBWP advance to 185, last WP 185
RIRBWP advance to 185, last WP 185
15469@1598294292.272436:vfio_region_write  (:00:1f.3:region0+0x20, 
0xc000, 4)
CORBWP advance to 187, last WP 185
CORB[186] = 0x0 (caddr:0x0 nid:0x0 control:0x0 param:0x0)
CORB[187] = 0x0 (caddr:0x0 nid:0x0 control:0x0 param:0x0)
15469@1598294292.272522:vfio_region_write  (:00:1f.3:region0+0x48, 0xbb, 2)

I think the most useful parts here are the CORB[] lines (for example) :

CORB[218] = 0x9cac8480 (caddr:0x9 nid:0x4a control:0xc84 param:0x80)

This would at least seem like it could be mapped to an HDA verbs, maybe
like so

sudo hda-verb /dev/snd/hwC0D0 0x4a 0xc84 0x80

- So with that change, I then recorded all the traffic during a re-
enable of the realtek devices in windows (I will attach files named
Enable and Disable).  I then wrote a script to pull out the CORB[x]
lines from the log and to produce a new script with all the mapped HDA
Verbs.  This generated 2034 HDA Verb commands (just on the re-enable of
the windows realtek device... yikes... )

- Anyway, I ran the script of 2034 HDA Verb commands on my PC.  No
errors, but unfortunately no sounds came out of the speakers.  Very
likely I just mapped the values to my HDA verbs incorrectly, I am just
guessing on how to do that, or possibly the specific action we need does
not happen on a re-enable.

Anyway, thoughts?  Do you have any more clarity on how to replay the
CORB commands?  I can try this all again with a suspend and resume, but
suspect that will be a lot of CORB values


** Attachment added: "CORB"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1851518/+attachment/5404231/+files/CORB

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1851518

Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I've been googling this 

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[PowerKiKi]

@Mike, thanks for your help! I was able to submit the patch. Easier than
I thought :-)

FYI it ended up there: https://lkml.org/lkml/2020/8/24/977

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1851518

Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I've been googling this issue for 10's of hours and tried many things.

  Relase of Ubuntu: 19.10

  Expected outcome: Music plays on the internal speakers and headphones.

  Actual outcome: I can barely hear audio using headphones with volume
  turned up to 150%.  Absolutely nothing comes out of the speakers. (The
  speakers sound great under Windows 10.)

  Complete alsa-info output is attached, but here are some snippets:

  !!DMI Information
  !!---

  Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
  Product Name:  950SBE/951SBE
  Product Version:   P06RES
  Firmware Version:  P06RES.075.190529.SP
  Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
  Board Name:NP950SBE-K01US

  
  !!Kernel Information
  !!--

  Kernel release:5.3.0-19-generic
  Operating System:  GNU/Linux
  Architecture:  x86_64
  Processor: x86_64
  SMP Enabled:   Yes


  !!ALSA Version
  !!

  Driver version: k5.3.0-19-generic
  Library version:1.1.9
  Utilities version:  1.1.9

  
  !!Loaded ALSA modules
  !!---

  snd_hda_intel

  
  !!Sound Servers on this system
  !!

  Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

  
  !!Soundcards recognised by ALSA
  !!-

   0 [PCH]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0x604b118000 irq 177

  
  !!PCI Soundcards installed in the system
  !!--

  00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP
  High Definition Audio Controller (rev 11)

  
  !!Advanced information - PCI Vendor/Device/Subsystem ID's
  !!---

  00:1f.3 0401: 8086:9dc8 (rev 11)
  DeviceName: Onboard - Sound

  
  !!HDA-Intel Codec information
  !!---
  --startcollapse--

  Codec: Realtek ALC298
  Address: 0
  AFG Function Id: 0x1 (unsol 1)
  Vendor Id: 0x10ec0298
  Subsystem Id: 0x144dc812
  Revision Id: 0x100103
  No Modem Function Group found
  Default PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
  Default Amp-In caps: N/A
  Default Amp-Out caps: N/A
  State of AFG node 0x01:
Power states:  D0 D1 D2 D3 D3cold CLKSTOP EPSS
Power: setting=D0, actual=D0
  GPIO: io=8, o=0, i=0, unsolicited=1, wake=0
IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[6]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[7]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Headphone Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Device: name="ALC298 Analog", type="Audio", device=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x00 0x00]
Converter: stream=1, channel=0
PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
Power states:  D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
  Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Speaker Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x7f 0x7f]
Converter: stream=1, channel=0

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1
  Uname: Linux 5.3.0-19-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8.2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  martin 1383 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Nov  6 06:20:08 2019
  InstallationDate: Installed on 2019-11-03 (3 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  PackageArchitecture: all
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: alsa-driver
  Symptom: audio
  

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[Mike Pozulp]

@PowerKiKi

Wondeful, thank you for clarifying. =)

> I'd love to submit the patch, but I've never done that before. I'll
see if I can figure it out later tonight...

That would be great - go for it! Nick Desaulniers has a good blog post
which describes how to submit a patch [1]. I read it and then ran this
sequence of commands to generate and submit my first patch:

git commit
git format-patch HEAD~1
./scripts/checkpatch.pl 
0001-ALSA-hda-realtek-Add-quirk-for-Samsung-Notebook.patch
git send-email 0001-ALSA-hda-realtek-Add-quirk-for-Samsung-Notebook.patch
./scripts/get_maintainer.pl 
0001-ALSA-hda-realtek-Add-quirk-for-Samsung-Notebook.patch
git send-email \
--cc-cmd='./scripts/get_maintainer.pl 
0001-ALSA-hda-realtek-Add-quirk-for-Samsung-Notebook.patch' \
0001-ALSA-hda-realtek-Add-quirk-for-Samsung-Notebook.patch


[1] 
http://nickdesaulniers.github.io/blog/2017/05/16/submitting-your-first-patch-to-the-linux-kernel-and-responding-to-feedback/

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https://bugs.launchpad.net/bugs/1851518

Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I've been googling this issue for 10's of hours and tried many things.

  Relase of Ubuntu: 19.10

  Expected outcome: Music plays on the internal speakers and headphones.

  Actual outcome: I can barely hear audio using headphones with volume
  turned up to 150%.  Absolutely nothing comes out of the speakers. (The
  speakers sound great under Windows 10.)

  Complete alsa-info output is attached, but here are some snippets:

  !!DMI Information
  !!---

  Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
  Product Name:  950SBE/951SBE
  Product Version:   P06RES
  Firmware Version:  P06RES.075.190529.SP
  Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
  Board Name:NP950SBE-K01US

  
  !!Kernel Information
  !!--

  Kernel release:5.3.0-19-generic
  Operating System:  GNU/Linux
  Architecture:  x86_64
  Processor: x86_64
  SMP Enabled:   Yes


  !!ALSA Version
  !!

  Driver version: k5.3.0-19-generic
  Library version:1.1.9
  Utilities version:  1.1.9

  
  !!Loaded ALSA modules
  !!---

  snd_hda_intel

  
  !!Sound Servers on this system
  !!

  Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

  
  !!Soundcards recognised by ALSA
  !!-

   0 [PCH]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0x604b118000 irq 177

  
  !!PCI Soundcards installed in the system
  !!--

  00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP
  High Definition Audio Controller (rev 11)

  
  !!Advanced information - PCI Vendor/Device/Subsystem ID's
  !!---

  00:1f.3 0401: 8086:9dc8 (rev 11)
  DeviceName: Onboard - Sound

  
  !!HDA-Intel Codec information
  !!---
  --startcollapse--

  Codec: Realtek ALC298
  Address: 0
  AFG Function Id: 0x1 (unsol 1)
  Vendor Id: 0x10ec0298
  Subsystem Id: 0x144dc812
  Revision Id: 0x100103
  No Modem Function Group found
  Default PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
  Default Amp-In caps: N/A
  Default Amp-Out caps: N/A
  State of AFG node 0x01:
Power states:  D0 D1 D2 D3 D3cold CLKSTOP EPSS
Power: setting=D0, actual=D0
  GPIO: io=8, o=0, i=0, unsolicited=1, wake=0
IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[6]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[7]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Headphone Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Device: name="ALC298 Analog", type="Audio", device=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x00 0x00]
Converter: stream=1, channel=0
PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
Power states:  D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
  Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Speaker Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[PowerKiKi]

@Mike Pozulp, it is correct that the model name referred in the merged
patch is incorrect. It refers to my model.

For future reference here is my alsa-info.sh: http://alsa-
project.org/db/?f=f13c46c58bba7ed21035e65230899b18419cd337

Where we can see:

Board Name:NT950XCJ-X716A
...
Subsystem Id: 0x144dc830

I attached here the patch fixing the model name for John's, and adding
support for headphone for my model.

I'd love to submit the patch, but I've never done that before. I'll see
if I can figure it out later tonight...

** Patch added: 
"0001-PATCH-ALSA-hda-realtek-Add-quirk-for-Samsung-Galaxy-.patch"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1851518/+attachment/5403967/+files/0001-PATCH-ALSA-hda-realtek-Add-quirk-for-Samsung-Galaxy-.patch

-- 
You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1851518

Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I've been googling this issue for 10's of hours and tried many things.

  Relase of Ubuntu: 19.10

  Expected outcome: Music plays on the internal speakers and headphones.

  Actual outcome: I can barely hear audio using headphones with volume
  turned up to 150%.  Absolutely nothing comes out of the speakers. (The
  speakers sound great under Windows 10.)

  Complete alsa-info output is attached, but here are some snippets:

  !!DMI Information
  !!---

  Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
  Product Name:  950SBE/951SBE
  Product Version:   P06RES
  Firmware Version:  P06RES.075.190529.SP
  Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
  Board Name:NP950SBE-K01US

  
  !!Kernel Information
  !!--

  Kernel release:5.3.0-19-generic
  Operating System:  GNU/Linux
  Architecture:  x86_64
  Processor: x86_64
  SMP Enabled:   Yes


  !!ALSA Version
  !!

  Driver version: k5.3.0-19-generic
  Library version:1.1.9
  Utilities version:  1.1.9

  
  !!Loaded ALSA modules
  !!---

  snd_hda_intel

  
  !!Sound Servers on this system
  !!

  Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

  
  !!Soundcards recognised by ALSA
  !!-

   0 [PCH]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0x604b118000 irq 177

  
  !!PCI Soundcards installed in the system
  !!--

  00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP
  High Definition Audio Controller (rev 11)

  
  !!Advanced information - PCI Vendor/Device/Subsystem ID's
  !!---

  00:1f.3 0401: 8086:9dc8 (rev 11)
  DeviceName: Onboard - Sound

  
  !!HDA-Intel Codec information
  !!---
  --startcollapse--

  Codec: Realtek ALC298
  Address: 0
  AFG Function Id: 0x1 (unsol 1)
  Vendor Id: 0x10ec0298
  Subsystem Id: 0x144dc812
  Revision Id: 0x100103
  No Modem Function Group found
  Default PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
  Default Amp-In caps: N/A
  Default Amp-Out caps: N/A
  State of AFG node 0x01:
Power states:  D0 D1 D2 D3 D3cold CLKSTOP EPSS
Power: setting=D0, actual=D0
  GPIO: io=8, o=0, i=0, unsolicited=1, wake=0
IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[6]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[7]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Headphone Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Device: name="ALC298 Analog", type="Audio", device=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x00 0x00]
Converter: stream=1, channel=0
PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
Power states:  D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
  Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Speaker Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x7f 0x7f]
Converter: stream=1, channel=0

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[Mike Pozulp]

@John Hoff

John, great work!

> Now what? I am not sure what to do with any of this data

Now the hard part. Here's what I think is going on:

The windows driver running in the VM controls the audio codec. How?
According to section 4.4 of the Intel HDA Spec [1], the driver writes to
a circular buffer known as the Command Output Ring Buffer (CORB). The
HDA controller, which is implemented by the hardware manufacturer and
shipped as firmware in the chipset, takes commands from the CORB and
sends them to the codec.

Qemu provides the memory for the VM. That means qemu can see every time
the VM writes to memory. That's a lot of writes! We only care about the
subset of writes to the memory region allocated for the HDA controller,
which is what we get when we specify "vfio_region_write" event tracing.
My laptop has this HDA controller

00:1f.3 Multimedia audio controller [0401]: Intel Corporation Cannon
Point-LP High Definition Audio Controller [8086:9dc8] (rev 11)

so when I see qemu output a trace line that looks like

3064@1591386653.159507:vfio_region_write  (:00:1f.3:region0+0xe,
0x7fff, 2)

I know that the driver wrote to the HDA controller memory because the
pci device id "1f.3" matches the HDA controller. We can decode the rest
of the line by looking at the qemu source code [2]. 0xe is the memory
offset at which the driver wrote, 0x7fff is the data, and 2 is the size
of the data in bytes.

Which vfio_region_write events are CORB writes? The answer requires an
understanding of the CORB protocol. The CORB has a fixed size which may
be up to 256 entries. That means that all CORB writes are made to memory
within a CORBSIZE range of addresses. After the driver writes an HDA
verb to the CORB, the driver writes a value from 0x0 to 0xff to the CORB
Write Pointer (CORBWP) register which tells the HDA controller the last
valid CORB entry offset so the HDA controller knows how far to read
before stopping and waiting for more data.

Enter QemuHDADump (QHDAD). QHDAD is a program that someone wrote and
published on github which attempts to parse vfio_region_write lines from
qemu to determine the CORB address and record all HDA verbs written to
the CORB. The author of QHDAD has his/her own hardware and did not test
it on my laptop or your laptop so it is likely buggy and therefore may
not produce a good recording of verbs. We don't have to use QHDAD; we
just need some way to parse CORB writes from vfio_region_write events.

Because the speaker sound works on Windows that means that if we send
the verbs in the recording to the HDA controller using snd_hda_intel we
may be able to get the speakers work on Linux. Once we demonstrate that
the speakers function after passing all the verbs in the recording we
need to minimize the verbs if we want any hope of our patch being
included in the kernel. Many of the verbs will be "getters" instead of
"setters" which we can delete. After that it may be a tedious trial-and-
error process to see which of the remaining verbs we can delete. The
verb encodings are specified in the Intel HDA Spec which can help us
guess what can be deleted.

The end goal is a patch which looks like this one [3].

[1] 
https://www.intel.com/content/dam/www/public/us/en/documents/product-specifications/high-definition-audio-specification.pdf
[2] https://github.com/qemu/qemu/blob/master/hw/vfio/trace-events
[3] 
https://github.com/torvalds/linux/commit/a2ef03fe617a8365fb7794531b11ba587509a9b9

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1851518

Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I've been googling this issue for 10's of hours and tried many things.

  Relase of Ubuntu: 19.10

  Expected outcome: Music plays on the internal speakers and headphones.

  Actual outcome: I can barely hear audio using headphones with volume
  turned up to 150%.  Absolutely nothing comes out of the speakers. (The
  speakers sound great under Windows 10.)

  Complete alsa-info output is attached, but here are some snippets:

  !!DMI Information
  !!---

  Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
  Product Name:  950SBE/951SBE
  Product Version:   P06RES
  Firmware Version:  P06RES.075.190529.SP
  Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
  Board Name:NP950SBE-K01US

  
  !!Kernel Information
  !!--

  Kernel release:5.3.0-19-generic
  Operating System:  GNU/Linux
  Architecture:  x86_64
  Processor: x86_64
  SMP Enabled:   Yes


  !!ALSA Version
  !!

  Driver version: k5.3.0-19-generic
  Library version:1.1.9
  Utilities version:  1.1.9

  
  !!Loaded ALSA modules
  !!---

  snd_hda_intel

  
  !!Sound Servers on this system
  

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[Mike Pozulp]

@John Hoff @PowerKiKi

Is "Samsung Galaxy Book Ion (NT950XCJ-X716A)" not a correct description
of John's laptop? If not, it doesn't matter to snd_hda_intel which only
looks at the subsystem id (0x144dc18a), but it's worth changing it for
the benefit of any humans who read the kernel code.

I use the output from alsa_info.sh and dmidecode to determine the
subsystem id and what to put for the string description, but I don't
have your hardware so I can't check the output for you, which is how I
(possibly) made a mistake in writing the description string.

-- 
You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1851518

Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I've been googling this issue for 10's of hours and tried many things.

  Relase of Ubuntu: 19.10

  Expected outcome: Music plays on the internal speakers and headphones.

  Actual outcome: I can barely hear audio using headphones with volume
  turned up to 150%.  Absolutely nothing comes out of the speakers. (The
  speakers sound great under Windows 10.)

  Complete alsa-info output is attached, but here are some snippets:

  !!DMI Information
  !!---

  Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
  Product Name:  950SBE/951SBE
  Product Version:   P06RES
  Firmware Version:  P06RES.075.190529.SP
  Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
  Board Name:NP950SBE-K01US

  
  !!Kernel Information
  !!--

  Kernel release:5.3.0-19-generic
  Operating System:  GNU/Linux
  Architecture:  x86_64
  Processor: x86_64
  SMP Enabled:   Yes


  !!ALSA Version
  !!

  Driver version: k5.3.0-19-generic
  Library version:1.1.9
  Utilities version:  1.1.9

  
  !!Loaded ALSA modules
  !!---

  snd_hda_intel

  
  !!Sound Servers on this system
  !!

  Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

  
  !!Soundcards recognised by ALSA
  !!-

   0 [PCH]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0x604b118000 irq 177

  
  !!PCI Soundcards installed in the system
  !!--

  00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP
  High Definition Audio Controller (rev 11)

  
  !!Advanced information - PCI Vendor/Device/Subsystem ID's
  !!---

  00:1f.3 0401: 8086:9dc8 (rev 11)
  DeviceName: Onboard - Sound

  
  !!HDA-Intel Codec information
  !!---
  --startcollapse--

  Codec: Realtek ALC298
  Address: 0
  AFG Function Id: 0x1 (unsol 1)
  Vendor Id: 0x10ec0298
  Subsystem Id: 0x144dc812
  Revision Id: 0x100103
  No Modem Function Group found
  Default PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
  Default Amp-In caps: N/A
  Default Amp-Out caps: N/A
  State of AFG node 0x01:
Power states:  D0 D1 D2 D3 D3cold CLKSTOP EPSS
Power: setting=D0, actual=D0
  GPIO: io=8, o=0, i=0, unsolicited=1, wake=0
IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[6]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[7]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Headphone Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Device: name="ALC298 Analog", type="Audio", device=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x00 0x00]
Converter: stream=1, channel=0
PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
Power states:  D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
  Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Speaker Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x7f 0x7f]
Converter: stream=1, channel=0

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1
  Uname: Linux 5.3.0-19-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8.2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  martin 1383 

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[John Hoff]

@gannon1

Mike, I didn't have luck with the exact steps in comment 15, but the
wiki written by Conner was very solid.  I had to work through a couple
small differences on my system, but now I have a working QEMU VM where
the realtek hardware is recognized and the speakers actually work!  I
worked through all errors I encountered with the QemuHDADump progam and
it appears to be running as expected.  I went into device manager and
disabled and then re-enabled the realtek audio device, and during the
re-enable it recorded the following writes (along with creating related
frame binary files) :

Current verb 0x2a14 Region0+0x804, 0xc381, 4
Current verb 0x2a14 Region0+0x1d2, 0x11, 2
Current verb 0x2a14 Region0+0x804, 0xc781, 4
Current verb 0x2a14 Region0+0x1d8, 0x7a5c000, 4
Current verb 0x2a14 Region0+0x1dc, 0x1, 4
Current verb 0x2a14 Region0+0x1d2, 0x11, 2
Current verb 0x2a14 Region0+0x1d2, 0x31, 2
Current verb 0x2a3c Region0+0x804, 0xc783, 4
Current verb 0x2c60 Region4+0xa, 0x, 4
Current verb 0x2c60 Region4+0xa0004, 0x0, 4
Current verb 0x2c60 Region4+0xd8, 0x3038, 4
Current verb 0x2c60 Region4+0xd0, 0xc400, 4
Current verb 0x2c60 Region4+0xd4, 0x8000, 4
Current verb 0x2c60 Region4+0xc0, 0xe400, 4
Current verb 0x2c60 Region4+0xc4, 0xe400, 4
Current verb 0x2c60 Region4+0xc, 0x0, 4
Current verb 0x2c60 Region4+0xa, 0x1, 4
Current verb 0x2c60 Region4+0xa0004, 0x0, 4
Current verb 0x2c60 Region4+0xd8, 0x0, 4
Current verb 0x2c60 Region4+0xd0, 0xc700, 4
Current verb 0x2c60 Region4+0xd4, 0x8000, 4
Current verb 0x2c60 Region4+0xc0, 0xe700, 4
Current verb 0x2c60 Region4+0xc4, 0xe700, 4
Current verb 0x2c60 Region4+0xc, 0x0, 4
Current verb 0x2c60 Region4+0x4, 0x1010f0e, 4
Current verb 0x2c60 Region4+0x4, 0x1010f0f, 4
Current verb 0x2c60 Region4+0x8, 0x0, 4
Current verb 0x2c60 Region4+0xe8, 0x0, 4
Current verb 0x2c60 Region4+0x4, 0x1000f0f, 4

Now what?  I am not sure what to do with any of this data

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1851518

Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I've been googling this issue for 10's of hours and tried many things.

  Relase of Ubuntu: 19.10

  Expected outcome: Music plays on the internal speakers and headphones.

  Actual outcome: I can barely hear audio using headphones with volume
  turned up to 150%.  Absolutely nothing comes out of the speakers. (The
  speakers sound great under Windows 10.)

  Complete alsa-info output is attached, but here are some snippets:

  !!DMI Information
  !!---

  Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
  Product Name:  950SBE/951SBE
  Product Version:   P06RES
  Firmware Version:  P06RES.075.190529.SP
  Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
  Board Name:NP950SBE-K01US

  
  !!Kernel Information
  !!--

  Kernel release:5.3.0-19-generic
  Operating System:  GNU/Linux
  Architecture:  x86_64
  Processor: x86_64
  SMP Enabled:   Yes


  !!ALSA Version
  !!

  Driver version: k5.3.0-19-generic
  Library version:1.1.9
  Utilities version:  1.1.9

  
  !!Loaded ALSA modules
  !!---

  snd_hda_intel

  
  !!Sound Servers on this system
  !!

  Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

  
  !!Soundcards recognised by ALSA
  !!-

   0 [PCH]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0x604b118000 irq 177

  
  !!PCI Soundcards installed in the system
  !!--

  00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP
  High Definition Audio Controller (rev 11)

  
  !!Advanced information - PCI Vendor/Device/Subsystem ID's
  !!---

  00:1f.3 0401: 8086:9dc8 (rev 11)
  DeviceName: Onboard - Sound

  
  !!HDA-Intel Codec information
  !!---
  --startcollapse--

  Codec: Realtek ALC298
  Address: 0
  AFG Function Id: 0x1 (unsol 1)
  Vendor Id: 0x10ec0298
  Subsystem Id: 0x144dc812
  Revision Id: 0x100103
  No Modem Function Group found
  Default PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
  Default Amp-In caps: N/A
  Default Amp-Out caps: N/A
  State of AFG node 0x01:
Power states:  D0 D1 D2 D3 D3cold CLKSTOP EPSS
Power: setting=D0, actual=D0
  GPIO: io=8, o=0, i=0, unsolicited=1, wake=0
IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[3]: enable=0, dir=0, wake=0, 

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[John Hoff]

@PowerKiKi

Sure, it returns the following :

NP930XCJ-K01US

In the US, there are currently just two models of the Ion, my model and 
the 15" model - NP950XCJ-K01US.  The specs say both models have the same audio, 
so you could probably include that model as well, unless you need someone to 
confirm on that specific hardware

-- 
You received this bug notification because you are a member of Kernel
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Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I've been googling this issue for 10's of hours and tried many things.

  Relase of Ubuntu: 19.10

  Expected outcome: Music plays on the internal speakers and headphones.

  Actual outcome: I can barely hear audio using headphones with volume
  turned up to 150%.  Absolutely nothing comes out of the speakers. (The
  speakers sound great under Windows 10.)

  Complete alsa-info output is attached, but here are some snippets:

  !!DMI Information
  !!---

  Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
  Product Name:  950SBE/951SBE
  Product Version:   P06RES
  Firmware Version:  P06RES.075.190529.SP
  Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
  Board Name:NP950SBE-K01US

  
  !!Kernel Information
  !!--

  Kernel release:5.3.0-19-generic
  Operating System:  GNU/Linux
  Architecture:  x86_64
  Processor: x86_64
  SMP Enabled:   Yes


  !!ALSA Version
  !!

  Driver version: k5.3.0-19-generic
  Library version:1.1.9
  Utilities version:  1.1.9

  
  !!Loaded ALSA modules
  !!---

  snd_hda_intel

  
  !!Sound Servers on this system
  !!

  Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

  
  !!Soundcards recognised by ALSA
  !!-

   0 [PCH]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0x604b118000 irq 177

  
  !!PCI Soundcards installed in the system
  !!--

  00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP
  High Definition Audio Controller (rev 11)

  
  !!Advanced information - PCI Vendor/Device/Subsystem ID's
  !!---

  00:1f.3 0401: 8086:9dc8 (rev 11)
  DeviceName: Onboard - Sound

  
  !!HDA-Intel Codec information
  !!---
  --startcollapse--

  Codec: Realtek ALC298
  Address: 0
  AFG Function Id: 0x1 (unsol 1)
  Vendor Id: 0x10ec0298
  Subsystem Id: 0x144dc812
  Revision Id: 0x100103
  No Modem Function Group found
  Default PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
  Default Amp-In caps: N/A
  Default Amp-Out caps: N/A
  State of AFG node 0x01:
Power states:  D0 D1 D2 D3 D3cold CLKSTOP EPSS
Power: setting=D0, actual=D0
  GPIO: io=8, o=0, i=0, unsolicited=1, wake=0
IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[6]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[7]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Headphone Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Device: name="ALC298 Analog", type="Audio", device=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x00 0x00]
Converter: stream=1, channel=0
PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
Power states:  D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
  Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Speaker Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x7f 0x7f]
Converter: stream=1, channel=0

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1
  Uname: Linux 5.3.0-19-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8.2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  martin 1383 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Nov  6 06:20:08 2019
  InstallationDate: Installed on 2019-11-03 (3 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[PowerKiKi]

John, thank your for your help. I was able to build and run a patched
kernel. And even get the sound back, but only after a modification in
the patch. I noticed Mike created the patch for your machine, but named
it "Samsung Galaxy Book Ion (NT950XCJ-X716A)". This is incorrect because
NT950XCJ-X716A is my 15-inch machines, but you said you have a 13-inch
machine.

Could you please let us know what is your model (via `sudo dmidecode -s
baseboard-product-name`) ?

Then we can submit a new patch that correct the original one, and also
add support for my model.

-- 
You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1851518

Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I've been googling this issue for 10's of hours and tried many things.

  Relase of Ubuntu: 19.10

  Expected outcome: Music plays on the internal speakers and headphones.

  Actual outcome: I can barely hear audio using headphones with volume
  turned up to 150%.  Absolutely nothing comes out of the speakers. (The
  speakers sound great under Windows 10.)

  Complete alsa-info output is attached, but here are some snippets:

  !!DMI Information
  !!---

  Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
  Product Name:  950SBE/951SBE
  Product Version:   P06RES
  Firmware Version:  P06RES.075.190529.SP
  Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
  Board Name:NP950SBE-K01US

  
  !!Kernel Information
  !!--

  Kernel release:5.3.0-19-generic
  Operating System:  GNU/Linux
  Architecture:  x86_64
  Processor: x86_64
  SMP Enabled:   Yes


  !!ALSA Version
  !!

  Driver version: k5.3.0-19-generic
  Library version:1.1.9
  Utilities version:  1.1.9

  
  !!Loaded ALSA modules
  !!---

  snd_hda_intel

  
  !!Sound Servers on this system
  !!

  Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

  
  !!Soundcards recognised by ALSA
  !!-

   0 [PCH]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0x604b118000 irq 177

  
  !!PCI Soundcards installed in the system
  !!--

  00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP
  High Definition Audio Controller (rev 11)

  
  !!Advanced information - PCI Vendor/Device/Subsystem ID's
  !!---

  00:1f.3 0401: 8086:9dc8 (rev 11)
  DeviceName: Onboard - Sound

  
  !!HDA-Intel Codec information
  !!---
  --startcollapse--

  Codec: Realtek ALC298
  Address: 0
  AFG Function Id: 0x1 (unsol 1)
  Vendor Id: 0x10ec0298
  Subsystem Id: 0x144dc812
  Revision Id: 0x100103
  No Modem Function Group found
  Default PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
  Default Amp-In caps: N/A
  Default Amp-Out caps: N/A
  State of AFG node 0x01:
Power states:  D0 D1 D2 D3 D3cold CLKSTOP EPSS
Power: setting=D0, actual=D0
  GPIO: io=8, o=0, i=0, unsolicited=1, wake=0
IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[6]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[7]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Headphone Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Device: name="ALC298 Analog", type="Audio", device=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x00 0x00]
Converter: stream=1, channel=0
PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
Power states:  D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
  Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Speaker Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x7f 0x7f]
Converter: stream=1, channel=0

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1
  Uname: Linux 5.3.0-19-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8.2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  martin 

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[Mike Pozulp]

@John Hoff

> Is there something I need to do to allow pass through of the
underlying hardware?

Yes. It's called vfio passthrough. Can you try doing what I did in
comment 15 [1]? It is based off of the instructions in the QemuHDADump
wiki [2].

[1] https://bugzilla.kernel.org/show_bug.cgi?id=207423#c15
[2] 
https://github.com/Conmanx360/QemuHDADump/wiki/Setup-and-usage-of-the-program

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1851518

Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I've been googling this issue for 10's of hours and tried many things.

  Relase of Ubuntu: 19.10

  Expected outcome: Music plays on the internal speakers and headphones.

  Actual outcome: I can barely hear audio using headphones with volume
  turned up to 150%.  Absolutely nothing comes out of the speakers. (The
  speakers sound great under Windows 10.)

  Complete alsa-info output is attached, but here are some snippets:

  !!DMI Information
  !!---

  Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
  Product Name:  950SBE/951SBE
  Product Version:   P06RES
  Firmware Version:  P06RES.075.190529.SP
  Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
  Board Name:NP950SBE-K01US

  
  !!Kernel Information
  !!--

  Kernel release:5.3.0-19-generic
  Operating System:  GNU/Linux
  Architecture:  x86_64
  Processor: x86_64
  SMP Enabled:   Yes


  !!ALSA Version
  !!

  Driver version: k5.3.0-19-generic
  Library version:1.1.9
  Utilities version:  1.1.9

  
  !!Loaded ALSA modules
  !!---

  snd_hda_intel

  
  !!Sound Servers on this system
  !!

  Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

  
  !!Soundcards recognised by ALSA
  !!-

   0 [PCH]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0x604b118000 irq 177

  
  !!PCI Soundcards installed in the system
  !!--

  00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP
  High Definition Audio Controller (rev 11)

  
  !!Advanced information - PCI Vendor/Device/Subsystem ID's
  !!---

  00:1f.3 0401: 8086:9dc8 (rev 11)
  DeviceName: Onboard - Sound

  
  !!HDA-Intel Codec information
  !!---
  --startcollapse--

  Codec: Realtek ALC298
  Address: 0
  AFG Function Id: 0x1 (unsol 1)
  Vendor Id: 0x10ec0298
  Subsystem Id: 0x144dc812
  Revision Id: 0x100103
  No Modem Function Group found
  Default PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
  Default Amp-In caps: N/A
  Default Amp-Out caps: N/A
  State of AFG node 0x01:
Power states:  D0 D1 D2 D3 D3cold CLKSTOP EPSS
Power: setting=D0, actual=D0
  GPIO: io=8, o=0, i=0, unsolicited=1, wake=0
IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[6]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[7]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Headphone Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Device: name="ALC298 Analog", type="Audio", device=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x00 0x00]
Converter: stream=1, channel=0
PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
Power states:  D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
  Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Speaker Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x7f 0x7f]
Converter: stream=1, channel=0

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1
  Uname: Linux 5.3.0-19-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8.2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  martin 1383 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Nov  6 06:20:08 2019
  InstallationDate: Installed on 2019-11-03 (3 days ago)
  InstallationMedia: Ubuntu 

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[John Hoff]

@gannon1

Mike, I must be missing a step, but I installed qemu and virtual machine
manager successfully, then found a win 10 iso and installed and
activated windows in a new VM  However, when I run that driver you
mentioned in comment 19, it runs without error, but my vm still doesn't
seem to know its a samsung pc.  I also installed samsung update from the
app store and it runs and says its not a samsung pc.  Is there something
I need to do to allow pass through of the underlying hardware?  I do not
have speaker sound in windows or linux...

-- 
You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1851518

Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I've been googling this issue for 10's of hours and tried many things.

  Relase of Ubuntu: 19.10

  Expected outcome: Music plays on the internal speakers and headphones.

  Actual outcome: I can barely hear audio using headphones with volume
  turned up to 150%.  Absolutely nothing comes out of the speakers. (The
  speakers sound great under Windows 10.)

  Complete alsa-info output is attached, but here are some snippets:

  !!DMI Information
  !!---

  Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
  Product Name:  950SBE/951SBE
  Product Version:   P06RES
  Firmware Version:  P06RES.075.190529.SP
  Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
  Board Name:NP950SBE-K01US

  
  !!Kernel Information
  !!--

  Kernel release:5.3.0-19-generic
  Operating System:  GNU/Linux
  Architecture:  x86_64
  Processor: x86_64
  SMP Enabled:   Yes


  !!ALSA Version
  !!

  Driver version: k5.3.0-19-generic
  Library version:1.1.9
  Utilities version:  1.1.9

  
  !!Loaded ALSA modules
  !!---

  snd_hda_intel

  
  !!Sound Servers on this system
  !!

  Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

  
  !!Soundcards recognised by ALSA
  !!-

   0 [PCH]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0x604b118000 irq 177

  
  !!PCI Soundcards installed in the system
  !!--

  00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP
  High Definition Audio Controller (rev 11)

  
  !!Advanced information - PCI Vendor/Device/Subsystem ID's
  !!---

  00:1f.3 0401: 8086:9dc8 (rev 11)
  DeviceName: Onboard - Sound

  
  !!HDA-Intel Codec information
  !!---
  --startcollapse--

  Codec: Realtek ALC298
  Address: 0
  AFG Function Id: 0x1 (unsol 1)
  Vendor Id: 0x10ec0298
  Subsystem Id: 0x144dc812
  Revision Id: 0x100103
  No Modem Function Group found
  Default PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
  Default Amp-In caps: N/A
  Default Amp-Out caps: N/A
  State of AFG node 0x01:
Power states:  D0 D1 D2 D3 D3cold CLKSTOP EPSS
Power: setting=D0, actual=D0
  GPIO: io=8, o=0, i=0, unsolicited=1, wake=0
IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[6]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[7]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Headphone Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Device: name="ALC298 Analog", type="Audio", device=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x00 0x00]
Converter: stream=1, channel=0
PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
Power states:  D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
  Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Speaker Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x7f 0x7f]
Converter: stream=1, channel=0

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1
  Uname: Linux 5.3.0-19-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8.2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  martin 1383 F 

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[John Hoff]

@PowerKiKi

I am happy to share the steps I took for information purposes, with the
understanding that I can't take any responsibility on whether they will
work for you or not.  Performing anything like this on your daily
required PC is definitely a risk.  Also, your on Xbuntu, so not sure if
that will cause differences or not.  I did not lose wifi or anything
else in the process.  I did have one issue to work around with Grub2
at least on my Ubuntu it auto installed with Grub in hidden mode.  That
is not a problem per say, but if you want to be able to choose between
kernels at boot time then you have to switch back to menu mode...  Also
keep in mind that this will work until updates pushes a new kernel to
your machine.  Until the patch from gannon1 is accepted and incorporated
by canonical it will require redoing it with every kernel update
(definite technical debt).  All that being said, here are the steps I
took

- check active kernel (just to see what it is before you start) 
 uname -r

- Install prereqs
 sudo apt-get install git build-essential kernel-package fakeroot 
libncurses5-dev

- Install git if missing for some reason (i already had it installed for work)
 sudo apt-get install git

- Download patch and place at Desktop
 0001-ALSA-hda-realtek-Add-quirk-for-Samsung-Galaxy-Book-I.patch

- Create a new directory in home folder (any name you like)

- CD into new folder (in terminal) 

- Clone kernel (this is likely slightly different for Xbuntu, I would recommend 
researching first)
  git clone git://kernel.ubuntu.com/ubuntu/ubuntu-focal.git

- CD into the `ubuntu-focal` folder created by the Git clone (in terminal, name 
likely xbuntu-focal for Xbuntu)
 
- Apply patch (change path if you didn't use Desktop and add name of patch)
 patch -p1 < ~/Desktop/{patch name with .patch}

- Make kernel (run these commands in terminal in folder created by git where 
you applied patch)
 cp /boot/config-`uname -r` .config
 make oldconfig
 make menuconfig (the instructions I found had this step, but i just 
exited)
 make clean
 make -j `getconf _NPROCESSORS_ONLN` deb-pkg LOCALVERSION=-custom   
{NOTE : change -custom to an identifier of your choice, this will be 
part of kernel name}

- Install newly created debs (run from same folder in terminal)
 sudo dpkg -i ../*.deb

- Update grub2 
 sudo update-grub2

- Reboot (select new header in advanced options if needed) - hopefully at this 
point it reboots successfully and new kernel is active!

- Check to be sure new kernel was activated (you will see your identifier if 
successful)
 uname -r

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Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I've been googling this issue for 10's of hours and tried many things.

  Relase of Ubuntu: 19.10

  Expected outcome: Music plays on the internal speakers and headphones.

  Actual outcome: I can barely hear audio using headphones with volume
  turned up to 150%.  Absolutely nothing comes out of the speakers. (The
  speakers sound great under Windows 10.)

  Complete alsa-info output is attached, but here are some snippets:

  !!DMI Information
  !!---

  Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
  Product Name:  950SBE/951SBE
  Product Version:   P06RES
  Firmware Version:  P06RES.075.190529.SP
  Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
  Board Name:NP950SBE-K01US

  
  !!Kernel Information
  !!--

  Kernel release:5.3.0-19-generic
  Operating System:  GNU/Linux
  Architecture:  x86_64
  Processor: x86_64
  SMP Enabled:   Yes


  !!ALSA Version
  !!

  Driver version: k5.3.0-19-generic
  Library version:1.1.9
  Utilities version:  1.1.9

  
  !!Loaded ALSA modules
  !!---

  snd_hda_intel

  
  !!Sound Servers on this system
  !!

  Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

  
  !!Soundcards recognised by ALSA
  !!-

   0 [PCH]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0x604b118000 irq 177

  
  !!PCI Soundcards installed in the system
  !!--

  00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP
  High Definition Audio Controller (rev 11)

  
  !!Advanced information - PCI Vendor/Device/Subsystem ID's
  !!---

  00:1f.3 0401: 8086:9dc8 (rev 

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[PowerKiKi]

@John Hoff

I saw your were successful in applying the patch. I am trying to
reproduce here, but I struggled quite a bit with kernel
compile/installation. I am also a bit wary of breaking my entire system
as it is my daily driver.

On my latest attempt, I ended up with a running kernel 5.4.0-42, but
without WiFi... :-/

Would you have any resources to help me apply the patch, compile and
install the kernel the way you did ?

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Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I've been googling this issue for 10's of hours and tried many things.

  Relase of Ubuntu: 19.10

  Expected outcome: Music plays on the internal speakers and headphones.

  Actual outcome: I can barely hear audio using headphones with volume
  turned up to 150%.  Absolutely nothing comes out of the speakers. (The
  speakers sound great under Windows 10.)

  Complete alsa-info output is attached, but here are some snippets:

  !!DMI Information
  !!---

  Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
  Product Name:  950SBE/951SBE
  Product Version:   P06RES
  Firmware Version:  P06RES.075.190529.SP
  Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
  Board Name:NP950SBE-K01US

  
  !!Kernel Information
  !!--

  Kernel release:5.3.0-19-generic
  Operating System:  GNU/Linux
  Architecture:  x86_64
  Processor: x86_64
  SMP Enabled:   Yes


  !!ALSA Version
  !!

  Driver version: k5.3.0-19-generic
  Library version:1.1.9
  Utilities version:  1.1.9

  
  !!Loaded ALSA modules
  !!---

  snd_hda_intel

  
  !!Sound Servers on this system
  !!

  Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

  
  !!Soundcards recognised by ALSA
  !!-

   0 [PCH]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0x604b118000 irq 177

  
  !!PCI Soundcards installed in the system
  !!--

  00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP
  High Definition Audio Controller (rev 11)

  
  !!Advanced information - PCI Vendor/Device/Subsystem ID's
  !!---

  00:1f.3 0401: 8086:9dc8 (rev 11)
  DeviceName: Onboard - Sound

  
  !!HDA-Intel Codec information
  !!---
  --startcollapse--

  Codec: Realtek ALC298
  Address: 0
  AFG Function Id: 0x1 (unsol 1)
  Vendor Id: 0x10ec0298
  Subsystem Id: 0x144dc812
  Revision Id: 0x100103
  No Modem Function Group found
  Default PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
  Default Amp-In caps: N/A
  Default Amp-Out caps: N/A
  State of AFG node 0x01:
Power states:  D0 D1 D2 D3 D3cold CLKSTOP EPSS
Power: setting=D0, actual=D0
  GPIO: io=8, o=0, i=0, unsolicited=1, wake=0
IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[6]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[7]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Headphone Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Device: name="ALC298 Analog", type="Audio", device=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x00 0x00]
Converter: stream=1, channel=0
PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
Power states:  D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
  Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Speaker Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x7f 0x7f]
Converter: stream=1, channel=0

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1
  Uname: Linux 5.3.0-19-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8.2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  martin 1383 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Nov  6 06:20:08 2019
  InstallationDate: Installed on 2019-11-03 (3 

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[John Hoff]

@gannon1

I follow the concept.  I tried first using vmware workstation, mostly
just cause I already had it installed for another purpose, but
unfortunately no luck there.  Vmware abstracts the underlying hardware
and windows doesn't even see it as a realtek audio device.  I also
shared the problem of not being able to get samsung update installed,
but I used your driver download you posted and it did install, but sadly
I can't get speaker sound even with the driver in wmware...

So, I will see if I can find some time this weekend to get qemu going.
One thought on your other thread... if you suspend or reboot the entire
VM then you will see tons of traffic as it communicates with every
hardware device.  Perhaps instead you could just go into device manager
and then disable and re-enable the audio device specifically while
tracing.  Seems like it would greatly reduce the search data, assuming
it actually issues the needed command during a disable...  just a
thought...

-- 
You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1851518

Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I've been googling this issue for 10's of hours and tried many things.

  Relase of Ubuntu: 19.10

  Expected outcome: Music plays on the internal speakers and headphones.

  Actual outcome: I can barely hear audio using headphones with volume
  turned up to 150%.  Absolutely nothing comes out of the speakers. (The
  speakers sound great under Windows 10.)

  Complete alsa-info output is attached, but here are some snippets:

  !!DMI Information
  !!---

  Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
  Product Name:  950SBE/951SBE
  Product Version:   P06RES
  Firmware Version:  P06RES.075.190529.SP
  Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
  Board Name:NP950SBE-K01US

  
  !!Kernel Information
  !!--

  Kernel release:5.3.0-19-generic
  Operating System:  GNU/Linux
  Architecture:  x86_64
  Processor: x86_64
  SMP Enabled:   Yes


  !!ALSA Version
  !!

  Driver version: k5.3.0-19-generic
  Library version:1.1.9
  Utilities version:  1.1.9

  
  !!Loaded ALSA modules
  !!---

  snd_hda_intel

  
  !!Sound Servers on this system
  !!

  Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

  
  !!Soundcards recognised by ALSA
  !!-

   0 [PCH]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0x604b118000 irq 177

  
  !!PCI Soundcards installed in the system
  !!--

  00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP
  High Definition Audio Controller (rev 11)

  
  !!Advanced information - PCI Vendor/Device/Subsystem ID's
  !!---

  00:1f.3 0401: 8086:9dc8 (rev 11)
  DeviceName: Onboard - Sound

  
  !!HDA-Intel Codec information
  !!---
  --startcollapse--

  Codec: Realtek ALC298
  Address: 0
  AFG Function Id: 0x1 (unsol 1)
  Vendor Id: 0x10ec0298
  Subsystem Id: 0x144dc812
  Revision Id: 0x100103
  No Modem Function Group found
  Default PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
  Default Amp-In caps: N/A
  Default Amp-Out caps: N/A
  State of AFG node 0x01:
Power states:  D0 D1 D2 D3 D3cold CLKSTOP EPSS
Power: setting=D0, actual=D0
  GPIO: io=8, o=0, i=0, unsolicited=1, wake=0
IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[6]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[7]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Headphone Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Device: name="ALC298 Analog", type="Audio", device=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x00 0x00]
Converter: stream=1, channel=0
PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
Power states:  D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
  Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Speaker Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, 

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[Mike Pozulp]

@John Hoff

The windows VM is the key. It's the top layer of the 3-layer cake. The
middle layer is linux and the bottom layer is the hardware. In linux we
record the windows driver communicating with the audio codec in the
hardware's firmware with the hope that we can play back the recording in
the linux driver.

Comment 19 [1] shows my excitement when I got the VM working.
Specifically, I had a windows VM in which I could play audio and hear it
in the speakers. I could see the windows driver communication with the
audio codec in the VM's IOMMU. I can help you get to this point, which
is where I'm stuck.

[1] https://bugzilla.kernel.org/show_bug.cgi?id=207423#c19

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You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1851518

Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I've been googling this issue for 10's of hours and tried many things.

  Relase of Ubuntu: 19.10

  Expected outcome: Music plays on the internal speakers and headphones.

  Actual outcome: I can barely hear audio using headphones with volume
  turned up to 150%.  Absolutely nothing comes out of the speakers. (The
  speakers sound great under Windows 10.)

  Complete alsa-info output is attached, but here are some snippets:

  !!DMI Information
  !!---

  Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
  Product Name:  950SBE/951SBE
  Product Version:   P06RES
  Firmware Version:  P06RES.075.190529.SP
  Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
  Board Name:NP950SBE-K01US

  
  !!Kernel Information
  !!--

  Kernel release:5.3.0-19-generic
  Operating System:  GNU/Linux
  Architecture:  x86_64
  Processor: x86_64
  SMP Enabled:   Yes


  !!ALSA Version
  !!

  Driver version: k5.3.0-19-generic
  Library version:1.1.9
  Utilities version:  1.1.9

  
  !!Loaded ALSA modules
  !!---

  snd_hda_intel

  
  !!Sound Servers on this system
  !!

  Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

  
  !!Soundcards recognised by ALSA
  !!-

   0 [PCH]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0x604b118000 irq 177

  
  !!PCI Soundcards installed in the system
  !!--

  00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP
  High Definition Audio Controller (rev 11)

  
  !!Advanced information - PCI Vendor/Device/Subsystem ID's
  !!---

  00:1f.3 0401: 8086:9dc8 (rev 11)
  DeviceName: Onboard - Sound

  
  !!HDA-Intel Codec information
  !!---
  --startcollapse--

  Codec: Realtek ALC298
  Address: 0
  AFG Function Id: 0x1 (unsol 1)
  Vendor Id: 0x10ec0298
  Subsystem Id: 0x144dc812
  Revision Id: 0x100103
  No Modem Function Group found
  Default PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
  Default Amp-In caps: N/A
  Default Amp-Out caps: N/A
  State of AFG node 0x01:
Power states:  D0 D1 D2 D3 D3cold CLKSTOP EPSS
Power: setting=D0, actual=D0
  GPIO: io=8, o=0, i=0, unsolicited=1, wake=0
IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[6]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[7]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Headphone Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Device: name="ALC298 Analog", type="Audio", device=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x00 0x00]
Converter: stream=1, channel=0
PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
Power states:  D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
  Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Speaker Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x7f 0x7f]
Converter: stream=1, channel=0

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1
  Uname: Linux 5.3.0-19-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8.2
  

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[John Hoff]

@gannon1

I am still reading through all the links, but I think I get the basic
concept.  Like you I don't readily have a working windows VM to trace,
but I will see if I can set something up.  Ill let you know if I have
any luck

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1851518

Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I've been googling this issue for 10's of hours and tried many things.

  Relase of Ubuntu: 19.10

  Expected outcome: Music plays on the internal speakers and headphones.

  Actual outcome: I can barely hear audio using headphones with volume
  turned up to 150%.  Absolutely nothing comes out of the speakers. (The
  speakers sound great under Windows 10.)

  Complete alsa-info output is attached, but here are some snippets:

  !!DMI Information
  !!---

  Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
  Product Name:  950SBE/951SBE
  Product Version:   P06RES
  Firmware Version:  P06RES.075.190529.SP
  Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
  Board Name:NP950SBE-K01US

  
  !!Kernel Information
  !!--

  Kernel release:5.3.0-19-generic
  Operating System:  GNU/Linux
  Architecture:  x86_64
  Processor: x86_64
  SMP Enabled:   Yes


  !!ALSA Version
  !!

  Driver version: k5.3.0-19-generic
  Library version:1.1.9
  Utilities version:  1.1.9

  
  !!Loaded ALSA modules
  !!---

  snd_hda_intel

  
  !!Sound Servers on this system
  !!

  Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

  
  !!Soundcards recognised by ALSA
  !!-

   0 [PCH]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0x604b118000 irq 177

  
  !!PCI Soundcards installed in the system
  !!--

  00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP
  High Definition Audio Controller (rev 11)

  
  !!Advanced information - PCI Vendor/Device/Subsystem ID's
  !!---

  00:1f.3 0401: 8086:9dc8 (rev 11)
  DeviceName: Onboard - Sound

  
  !!HDA-Intel Codec information
  !!---
  --startcollapse--

  Codec: Realtek ALC298
  Address: 0
  AFG Function Id: 0x1 (unsol 1)
  Vendor Id: 0x10ec0298
  Subsystem Id: 0x144dc812
  Revision Id: 0x100103
  No Modem Function Group found
  Default PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
  Default Amp-In caps: N/A
  Default Amp-Out caps: N/A
  State of AFG node 0x01:
Power states:  D0 D1 D2 D3 D3cold CLKSTOP EPSS
Power: setting=D0, actual=D0
  GPIO: io=8, o=0, i=0, unsolicited=1, wake=0
IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[6]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[7]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Headphone Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Device: name="ALC298 Analog", type="Audio", device=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x00 0x00]
Converter: stream=1, channel=0
PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
Power states:  D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
  Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Speaker Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x7f 0x7f]
Converter: stream=1, channel=0

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.3.0-19.20-generic 5.3.1
  Uname: Linux 5.3.0-19-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8.2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  martin 1383 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Nov  6 06:20:08 2019
  InstallationDate: Installed on 2019-11-03 (3 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  PackageArchitecture: all
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
 

[Kernel-packages] [Bug 1851518] Re: [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on internal speakers, very very quiet on headphones

[Mike Pozulp]

@John Hoff

Woohoo!!! Way to go John! That's great news. I submitted a patch to LKML
(see attached). The content is the same as the patch that worked for
you; all I did was change the commit message. Hopefully it lands in your
favorite kernel distribution soon. :)

> Is there anything I can do to help with the speaker investigation?

Yes, come over to the kernel bugzilla and read what I've written [1].
Comment 28 lists a 2-step process - get a good trace then minimize the
verbs - which has proven to be a significant technical challenge.
Comment 24 describes where I left off in my quest for a trace.

[1] https://bugzilla.kernel.org/show_bug.cgi?id=207423

** Patch added: 
"0001-ALSA-hda-realtek-Add-quirk-for-Samsung-Galaxy-Book-I.patch"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1851518/+attachment/5402575/+files/0001-ALSA-hda-realtek-Add-quirk-for-Samsung-Galaxy-Book-I.patch

-- 
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https://bugs.launchpad.net/bugs/1851518

Title:
  [950SBE/951SBE, Realtek ALC298, Speaker, Internal] No sound on
  internal speakers, very very quiet on headphones

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I've been googling this issue for 10's of hours and tried many things.

  Relase of Ubuntu: 19.10

  Expected outcome: Music plays on the internal speakers and headphones.

  Actual outcome: I can barely hear audio using headphones with volume
  turned up to 150%.  Absolutely nothing comes out of the speakers. (The
  speakers sound great under Windows 10.)

  Complete alsa-info output is attached, but here are some snippets:

  !!DMI Information
  !!---

  Manufacturer:  SAMSUNG ELECTRONICS CO., LTD.
  Product Name:  950SBE/951SBE
  Product Version:   P06RES
  Firmware Version:  P06RES.075.190529.SP
  Board Vendor:  SAMSUNG ELECTRONICS CO., LTD.
  Board Name:NP950SBE-K01US

  
  !!Kernel Information
  !!--

  Kernel release:5.3.0-19-generic
  Operating System:  GNU/Linux
  Architecture:  x86_64
  Processor: x86_64
  SMP Enabled:   Yes


  !!ALSA Version
  !!

  Driver version: k5.3.0-19-generic
  Library version:1.1.9
  Utilities version:  1.1.9

  
  !!Loaded ALSA modules
  !!---

  snd_hda_intel

  
  !!Sound Servers on this system
  !!

  Pulseaudio:
Installed - Yes (/usr/bin/pulseaudio)
Running - Yes

  
  !!Soundcards recognised by ALSA
  !!-

   0 [PCH]: HDA-Intel - HDA Intel PCH
HDA Intel PCH at 0x604b118000 irq 177

  
  !!PCI Soundcards installed in the system
  !!--

  00:1f.3 Multimedia audio controller: Intel Corporation Cannon Point-LP
  High Definition Audio Controller (rev 11)

  
  !!Advanced information - PCI Vendor/Device/Subsystem ID's
  !!---

  00:1f.3 0401: 8086:9dc8 (rev 11)
  DeviceName: Onboard - Sound

  
  !!HDA-Intel Codec information
  !!---
  --startcollapse--

  Codec: Realtek ALC298
  Address: 0
  AFG Function Id: 0x1 (unsol 1)
  Vendor Id: 0x10ec0298
  Subsystem Id: 0x144dc812
  Revision Id: 0x100103
  No Modem Function Group found
  Default PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
  Default Amp-In caps: N/A
  Default Amp-Out caps: N/A
  State of AFG node 0x01:
Power states:  D0 D1 D2 D3 D3cold CLKSTOP EPSS
Power: setting=D0, actual=D0
  GPIO: io=8, o=0, i=0, unsolicited=1, wake=0
IO[0]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[1]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[2]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[3]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[4]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[5]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[6]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
IO[7]: enable=0, dir=0, wake=0, sticky=0, data=0, unsol=0
  Node 0x02 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Headphone Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Device: name="ALC298 Analog", type="Audio", device=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x00 0x00]
Converter: stream=1, channel=0
PCM:
  rates [0x60]: 44100 48000
  bits [0xe]: 16 20 24
  formats [0x1]: PCM
Power states:  D0 D1 D2 D3 EPSS
Power: setting=D0, actual=D0
  Node 0x03 [Audio Output] wcaps 0x41d: Stereo Amp-Out
Control: name="Speaker Playback Volume", index=0, device=0
  ControlAmp: chs=3, dir=Out, idx=0, ofs=0
Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x01, mute=0
Amp-Out vals:  [0x7f 0x7f]
Converter: stream=1,