[Kernel-packages] [Bug 1858089] Re: Touchpad stopped working

2020-01-05 Thread Kai-Heng Feng
Then it doesn't sound like a kernel issue.

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Title:
  Touchpad stopped working

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  Suddenly my touchpad stopped working, previously it did but now it doesn't 
appear on /proc/bus/input/devices.
  Before this my laptop used to enter in airplane mode when coming back from 
suspension and I couldn't get it out from airplane mode unless I rebooted it 
because the hardware button didn't work. Funny thing is now the airplane button 
does work and my touchpad doesn't.

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: linux-image-5.3.0-24-generic 5.3.0-24.26
  ProcVersionSignature: Ubuntu 5.3.0-24.26-generic 5.3.10
  Uname: Linux 5.3.0-24-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8.2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  miguelonlin   1285 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Jan  2 11:41:31 2020
  InstallationDate: Installed on 2019-12-28 (5 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 002: ID 0408:5365 Quanta Computer, Inc. HP TrueVision HD 
Camera
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: HP HP Laptop 15s-fq1xxx
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=es_ES.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-24-generic 
root=UUID=7f3239f4-69f1-48c8-bf53-81a609164416 ro acpi_osi=! "acpi_osi=Windows 
2009" quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-5.3.0-24-generic N/A
   linux-backports-modules-5.3.0-24-generic  N/A
   linux-firmware1.183.3
  RfKill:
   0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/10/2019
  dmi.bios.vendor: AMI
  dmi.bios.version: F.06
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 86C9
  dmi.board.vendor: HP
  dmi.board.version: 56.20
  dmi.chassis.type: 10
  dmi.chassis.vendor: HP
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnAMI:bvrF.06:bd09/10/2019:svnHP:pnHPLaptop15s-fq1xxx:pvr:rvnHP:rn86C9:rvr56.20:cvnHP:ct10:cvrChassisVersion:
  dmi.product.family: 103C_5335KV HP Notebook
  dmi.product.name: HP Laptop 15s-fq1xxx
  dmi.product.sku: 8PU49EA#ABE
  dmi.sys.vendor: HP

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[Kernel-packages] [Bug 1858089] Re: Touchpad stopped working

2020-01-05 Thread Miguel Palma Cobo
I booted with the previous version of the kernel (see image) but it
still doesn't work

** Attachment added: "kernel options in grub menu (ubuntu advanced options)"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1858089/+attachment/5317708/+files/WhatsApp%20Image%202020-01-05%20at%2012.27.08.jpeg

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You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1858089

Title:
  Touchpad stopped working

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  Suddenly my touchpad stopped working, previously it did but now it doesn't 
appear on /proc/bus/input/devices.
  Before this my laptop used to enter in airplane mode when coming back from 
suspension and I couldn't get it out from airplane mode unless I rebooted it 
because the hardware button didn't work. Funny thing is now the airplane button 
does work and my touchpad doesn't.

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: linux-image-5.3.0-24-generic 5.3.0-24.26
  ProcVersionSignature: Ubuntu 5.3.0-24.26-generic 5.3.10
  Uname: Linux 5.3.0-24-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8.2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  miguelonlin   1285 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Jan  2 11:41:31 2020
  InstallationDate: Installed on 2019-12-28 (5 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 002: ID 0408:5365 Quanta Computer, Inc. HP TrueVision HD 
Camera
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: HP HP Laptop 15s-fq1xxx
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=es_ES.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-24-generic 
root=UUID=7f3239f4-69f1-48c8-bf53-81a609164416 ro acpi_osi=! "acpi_osi=Windows 
2009" quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-5.3.0-24-generic N/A
   linux-backports-modules-5.3.0-24-generic  N/A
   linux-firmware1.183.3
  RfKill:
   0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/10/2019
  dmi.bios.vendor: AMI
  dmi.bios.version: F.06
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 86C9
  dmi.board.vendor: HP
  dmi.board.version: 56.20
  dmi.chassis.type: 10
  dmi.chassis.vendor: HP
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnAMI:bvrF.06:bd09/10/2019:svnHP:pnHPLaptop15s-fq1xxx:pvr:rvnHP:rn86C9:rvr56.20:cvnHP:ct10:cvrChassisVersion:
  dmi.product.family: 103C_5335KV HP Notebook
  dmi.product.name: HP Laptop 15s-fq1xxx
  dmi.product.sku: 8PU49EA#ABE
  dmi.sys.vendor: HP

To manage notifications about this bug go to:
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[Kernel-packages] [Bug 1858089] Re: Touchpad stopped working

2020-01-02 Thread Kai-Heng Feng
Can you please select and boot to previous kernel in GRUB menu?

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1858089

Title:
  Touchpad stopped working

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  Suddenly my touchpad stopped working, previously it did but now it doesn't 
appear on /proc/bus/input/devices.
  Before this my laptop used to enter in airplane mode when coming back from 
suspension and I couldn't get it out from airplane mode unless I rebooted it 
because the hardware button didn't work. Funny thing is now the airplane button 
does work and my touchpad doesn't.

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: linux-image-5.3.0-24-generic 5.3.0-24.26
  ProcVersionSignature: Ubuntu 5.3.0-24.26-generic 5.3.10
  Uname: Linux 5.3.0-24-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8.2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  miguelonlin   1285 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Jan  2 11:41:31 2020
  InstallationDate: Installed on 2019-12-28 (5 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 002: ID 0408:5365 Quanta Computer, Inc. HP TrueVision HD 
Camera
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: HP HP Laptop 15s-fq1xxx
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=es_ES.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-24-generic 
root=UUID=7f3239f4-69f1-48c8-bf53-81a609164416 ro acpi_osi=! "acpi_osi=Windows 
2009" quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-5.3.0-24-generic N/A
   linux-backports-modules-5.3.0-24-generic  N/A
   linux-firmware1.183.3
  RfKill:
   0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/10/2019
  dmi.bios.vendor: AMI
  dmi.bios.version: F.06
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 86C9
  dmi.board.vendor: HP
  dmi.board.version: 56.20
  dmi.chassis.type: 10
  dmi.chassis.vendor: HP
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnAMI:bvrF.06:bd09/10/2019:svnHP:pnHPLaptop15s-fq1xxx:pvr:rvnHP:rn86C9:rvr56.20:cvnHP:ct10:cvrChassisVersion:
  dmi.product.family: 103C_5335KV HP Notebook
  dmi.product.name: HP Laptop 15s-fq1xxx
  dmi.product.sku: 8PU49EA#ABE
  dmi.sys.vendor: HP

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1858089/+subscriptions

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