[Kernel-packages] [Bug 1871917] Re: Unable to boot 20.04 installer on Dell XPS 15 9560
Same issue on Chuwi Aerobook Pro, except choosing safe graphics makes no difference. Also, no legacy options in bios, and the only way I managed bott it into linux was removing the ssd and installing ubuntu on it on a desktop pc. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1871917 Title: Unable to boot 20.04 installer on Dell XPS 15 9560 Status in linux package in Ubuntu: Confirmed Bug description: I tried to boot the 20.04 nightly image (focal-desktop-amd64.iso 2020-04-05 11:06 ) as well as an older one (a week ago) on my Dell XPS 15 9560, and I got the same error message each time. The live system performs a filesystem check while showing a progress bar on a screen with dell and ubuntu logo, then the linux console shows with following error: sd 2:0:0:0: [sda] tag#0 access beyond end of device blk_update_request: I/O error, dev sda, sector 30529408 op 0x0:(READ) flags 0x80700 phys_seg 1 prio class 0 sd 2:0:0:0: [sda] tag#0 access beyond end of device blk_update_request: I/O error, dev sda, sector 30529408 op 0x0:(READ) flags 0x0 phys_seg 1 prio class 0 Buffer I/O error on dev sda, logical block 3816176 async page read This happens with two different 16GB usb sticks on the Dell XPS 15. They both worked fine on an old samsung netbook. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1871917/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1871917] Re: Unable to boot 20.04 installer on Dell XPS 15 9560
Hi Kai-Heng, thank you for suggesting the safe graphics option! I confirm that the installer boots into the graphical desktop when I choose this option. The next step is to install onto a temporary medium so I can check easily what goes wrong with the default X11 or wayland settings. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1871917 Title: Unable to boot 20.04 installer on Dell XPS 15 9560 Status in linux package in Ubuntu: Confirmed Bug description: I tried to boot the 20.04 nightly image (focal-desktop-amd64.iso 2020-04-05 11:06 ) as well as an older one (a week ago) on my Dell XPS 15 9560, and I got the same error message each time. The live system performs a filesystem check while showing a progress bar on a screen with dell and ubuntu logo, then the linux console shows with following error: sd 2:0:0:0: [sda] tag#0 access beyond end of device blk_update_request: I/O error, dev sda, sector 30529408 op 0x0:(READ) flags 0x80700 phys_seg 1 prio class 0 sd 2:0:0:0: [sda] tag#0 access beyond end of device blk_update_request: I/O error, dev sda, sector 30529408 op 0x0:(READ) flags 0x0 phys_seg 1 prio class 0 Buffer I/O error on dev sda, logical block 3816176 async page read This happens with two different 16GB usb sticks on the Dell XPS 15. They both worked fine on an old samsung netbook. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1871917/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1871917] Re: Unable to boot 20.04 installer on Dell XPS 15 9560
Please try the "safe graphics" option. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1871917 Title: Unable to boot 20.04 installer on Dell XPS 15 9560 Status in linux package in Ubuntu: Confirmed Bug description: I tried to boot the 20.04 nightly image (focal-desktop-amd64.iso 2020-04-05 11:06 ) as well as an older one (a week ago) on my Dell XPS 15 9560, and I got the same error message each time. The live system performs a filesystem check while showing a progress bar on a screen with dell and ubuntu logo, then the linux console shows with following error: sd 2:0:0:0: [sda] tag#0 access beyond end of device blk_update_request: I/O error, dev sda, sector 30529408 op 0x0:(READ) flags 0x80700 phys_seg 1 prio class 0 sd 2:0:0:0: [sda] tag#0 access beyond end of device blk_update_request: I/O error, dev sda, sector 30529408 op 0x0:(READ) flags 0x0 phys_seg 1 prio class 0 Buffer I/O error on dev sda, logical block 3816176 async page read This happens with two different 16GB usb sticks on the Dell XPS 15. They both worked fine on an old samsung netbook. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1871917/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1871917] Re: Unable to boot 20.04 installer on Dell XPS 15 9560
Same issue on XPS 9560, 8GB USB stick. Created in Rufus from ubuntu-20.04-desktop-amd64.iso, both ISO and DD mode behave the same. Can't install 20.04 as a result. No way to collect the logs, because the laptop shuts down after disks checks and there is no interaction other than Ctrl+C to cancel disk checks and speed this up. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1871917 Title: Unable to boot 20.04 installer on Dell XPS 15 9560 Status in linux package in Ubuntu: Confirmed Bug description: I tried to boot the 20.04 nightly image (focal-desktop-amd64.iso 2020-04-05 11:06 ) as well as an older one (a week ago) on my Dell XPS 15 9560, and I got the same error message each time. The live system performs a filesystem check while showing a progress bar on a screen with dell and ubuntu logo, then the linux console shows with following error: sd 2:0:0:0: [sda] tag#0 access beyond end of device blk_update_request: I/O error, dev sda, sector 30529408 op 0x0:(READ) flags 0x80700 phys_seg 1 prio class 0 sd 2:0:0:0: [sda] tag#0 access beyond end of device blk_update_request: I/O error, dev sda, sector 30529408 op 0x0:(READ) flags 0x0 phys_seg 1 prio class 0 Buffer I/O error on dev sda, logical block 3816176 async page read This happens with two different 16GB usb sticks on the Dell XPS 15. They both worked fine on an old samsung netbook. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1871917/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1871917] Re: Unable to boot 20.04 installer on Dell XPS 15 9560
Can confirm multiple USB sticks (16 and 32GB) exhibit same symptoms whilst booting without issue on other laptops (Acer Swift 5 in my case). Occurs both when bootable USB is created via startup dis creator and dd. Have successfully installed 19.10 via startup disk creator using one of the USB sticks exhibiting issue. Appears to only be focal iso. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1871917 Title: Unable to boot 20.04 installer on Dell XPS 15 9560 Status in linux package in Ubuntu: Confirmed Bug description: I tried to boot the 20.04 nightly image (focal-desktop-amd64.iso 2020-04-05 11:06 ) as well as an older one (a week ago) on my Dell XPS 15 9560, and I got the same error message each time. The live system performs a filesystem check while showing a progress bar on a screen with dell and ubuntu logo, then the linux console shows with following error: sd 2:0:0:0: [sda] tag#0 access beyond end of device blk_update_request: I/O error, dev sda, sector 30529408 op 0x0:(READ) flags 0x80700 phys_seg 1 prio class 0 sd 2:0:0:0: [sda] tag#0 access beyond end of device blk_update_request: I/O error, dev sda, sector 30529408 op 0x0:(READ) flags 0x0 phys_seg 1 prio class 0 Buffer I/O error on dev sda, logical block 3816176 async page read This happens with two different 16GB usb sticks on the Dell XPS 15. They both worked fine on an old samsung netbook. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1871917/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1871917] Re: Unable to boot 20.04 installer on Dell XPS 15 9560
The error "access beyond end of device" could mean that the USB boot device wasn't created properly or the live system isn't detecting the size of the USB device properly. Have you tried to put another ISO on the same USB stick? Does this problem happen only with the focal ISO? Have you tried to re-create the USB boot device using a simple 'dd' (for example) instead of startup disk creator? Thanks. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1871917 Title: Unable to boot 20.04 installer on Dell XPS 15 9560 Status in linux package in Ubuntu: Confirmed Bug description: I tried to boot the 20.04 nightly image (focal-desktop-amd64.iso 2020-04-05 11:06 ) as well as an older one (a week ago) on my Dell XPS 15 9560, and I got the same error message each time. The live system performs a filesystem check while showing a progress bar on a screen with dell and ubuntu logo, then the linux console shows with following error: sd 2:0:0:0: [sda] tag#0 access beyond end of device blk_update_request: I/O error, dev sda, sector 30529408 op 0x0:(READ) flags 0x80700 phys_seg 1 prio class 0 sd 2:0:0:0: [sda] tag#0 access beyond end of device blk_update_request: I/O error, dev sda, sector 30529408 op 0x0:(READ) flags 0x0 phys_seg 1 prio class 0 Buffer I/O error on dev sda, logical block 3816176 async page read This happens with two different 16GB usb sticks on the Dell XPS 15. They both worked fine on an old samsung netbook. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1871917/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1871917] Re: Unable to boot 20.04 installer on Dell XPS 15 9560
** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1871917 Title: Unable to boot 20.04 installer on Dell XPS 15 9560 Status in linux package in Ubuntu: Confirmed Bug description: I tried to boot the 20.04 nightly image (focal-desktop-amd64.iso 2020-04-05 11:06 ) as well as an older one (a week ago) on my Dell XPS 15 9560, and I got the same error message each time. The live system performs a filesystem check while showing a progress bar on a screen with dell and ubuntu logo, then the linux console shows with following error: sd 2:0:0:0: [sda] tag#0 access beyond end of device blk_update_request: I/O error, dev sda, sector 30529408 op 0x0:(READ) flags 0x80700 phys_seg 1 prio class 0 sd 2:0:0:0: [sda] tag#0 access beyond end of device blk_update_request: I/O error, dev sda, sector 30529408 op 0x0:(READ) flags 0x0 phys_seg 1 prio class 0 Buffer I/O error on dev sda, logical block 3816176 async page read This happens with two different 16GB usb sticks on the Dell XPS 15. They both worked fine on an old samsung netbook. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1871917/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1871917] Re: Unable to boot 20.04 installer on Dell XPS 15 9560
Unable to collect logs on the hanging live instance. Note: I made the live USB with the Startup disk creator on Ubuntu 18.04.4. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1871917 Title: Unable to boot 20.04 installer on Dell XPS 15 9560 Status in linux package in Ubuntu: Incomplete Bug description: I tried to boot the 20.04 nightly image (focal-desktop-amd64.iso 2020-04-05 11:06 ) as well as an older one (a week ago) on my Dell XPS 15 9560, and I got the same error message each time. The live system performs a filesystem check while showing a progress bar on a screen with dell and ubuntu logo, then the linux console shows with following error: sd 2:0:0:0: [sda] tag#0 access beyond end of device blk_update_request: I/O error, dev sda, sector 30529408 op 0x0:(READ) flags 0x80700 phys_seg 1 prio class 0 sd 2:0:0:0: [sda] tag#0 access beyond end of device blk_update_request: I/O error, dev sda, sector 30529408 op 0x0:(READ) flags 0x0 phys_seg 1 prio class 0 Buffer I/O error on dev sda, logical block 3816176 async page read This happens with two different 16GB usb sticks on the Dell XPS 15. They both worked fine on an old samsung netbook. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1871917/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
