This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1875236 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete ** Tags added: focal -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1875236 Title: Different kernel gives different RAM results Status in linux package in Ubuntu: Incomplete Bug description: Kernel from installed distro doesn't recognize all available memory on my laptop (Acer Swift 5 SF514-54T-59VD, Ubuntu Focal Fossa 20.04). When I load Linux distro (Focal Fossa 20.04 release) from installation USB-stick Kernel detects all memory (over 7Gb, part of memory used by graphic, on laptop installed 8Gb memory). Kernel from installed distro shows only 1.5 Gb available memory. Output of commands for installed system: $ lsb_release -a; uname -a; free -m No LSB modules are available. Distributor ID: Ubuntu Description: Ubuntu 20.04 LTS Release: 20.04 Codename: focal Linux mxmaki 5.4.0-26-generic #30-Ubuntu SMP Mon Apr 20 16:58:30 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux total used free shared buff/cache available Mem: 1628 806 110 163 711 498 Swap: 2047 24 2023 Output of commands for system from installation USB-stick: $ lsb_release -a; uname -a; free -m Distributor ID: Ubuntu Description: Ubuntu 20.04 LTS Release: 20.04 Codename: focal Linux ubuntu 5.4.0-26-generic #30-Ubuntu SMP Mon Apr 20 16:58:30 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux total used free shared buff/cache available Mem: 7641 763 3323 675 3554 5903 Swap: 0 0 0 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1875236/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp