[Kernel-packages] [Bug 1987184] Re: I am not sure about crash reports but I am having multiple issues with keyboard and touchpad.Touchpad gets stuck and keyboard keys are starts working erractically

2022-08-24 Thread Nipun Tulsyan
apport information

** Tags added: apport-collected

** Description changed:

  OS VERSION: Ubuntu 22.04
  Laptop: Dell Precision 5550
  Keyboard Layout Set: English(US)
  
  Touch pad gets stuck quite frequently while external mouse works just
  fine during that time. Sometimes using "sudo modprode psmouse" make
  touchpad start working again.
  
  Keyboard start working erratically suddenly and os suddenly starts
  acting erratically random things like opening mouse right click
  menu,closing apps,minimizing apps screen and so on.Normally issue comes
  while using vsCode since I do most my text work there. ctrl,shift,down
  arrow keys especially trigger this behaviour. I have no idea why this is
  happening though I know it did not happen in Ubuntu 20. Things get so
  bad only option is to reboot. And this happens quite frequently.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 22.04
  Package: ubuntu-release-upgrader-core 1:22.04.13
  ProcVersionSignature: Ubuntu 5.15.0-46.49-generic 5.15.39
  Uname: Linux 5.15.0-46-generic x86_64
  ApportVersion: 2.20.11-0ubuntu82.1
  Architecture: amd64
  CasperMD5CheckResult: pass
  CrashDB: ubuntu
  CrashReports:
   640:1000:124:57730349:2022-08-16 22:46:36.768890857 +0530:2022-08-16 
22:46:37.768890857 +0530:/var/crash/_opt_google_chrome_chrome.1000.crash
   664:1000:124:0:2022-08-16 22:46:37.772890783 +0530:2022-08-16 
22:46:37.772890783 +0530:/var/crash/_opt_google_chrome_chrome.1000.upload
   640:1000:124:672458:2022-08-14 18:59:42.264840602 +0530:2022-08-17 
13:10:25.015404871 +0530:/var/crash/_usr_libexec_gvfsd-mtp.1000.crash
   600:117:124:37:2022-08-16 22:46:39.708866983 +0530:2022-08-17 
13:10:25.015404871 +0530:/var/crash/_opt_google_chrome_chrome.1000.uploaded
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Aug 21 04:31:10 2022
  InstallationDate: Installed on 2022-08-08 (12 days ago)
  InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 
(20220419)
  PackageArchitecture: all
  SourcePackage: ubuntu-release-upgrader
  Symptom: release-upgrade
  UpgradeStatus: No upgrade log present (probably fresh install)
+ --- 
+ ProblemType: Bug
+ ApportVersion: 2.20.11-0ubuntu82.1
+ Architecture: amd64
+ AudioDevicesInUse:
+  USERPID ACCESS COMMAND
+  /dev/snd/controlC0:  nipun  3034 F pulseaudio
+ CRDA: N/A
+ CasperMD5CheckResult: pass
+ DistroRelease: Ubuntu 22.04
+ InstallationDate: Installed on 2022-08-08 (16 days ago)
+ InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 
(20220419)
+ MachineType: Dell Inc. Precision 3541
+ Package: linux (not installed)
+ ProcEnviron:
+  LANGUAGE=en_IN:en
+  TERM=xterm-256color
+  PATH=(custom, no user)
+  LANG=en_IN
+  SHELL=/bin/bash
+ ProcFB: 0 i915drmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-46-generic 
root=UUID=8be20bde-302f-458f-9ea0-25e3f3b387ba ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 5.15.0-46.49-generic 5.15.39
+ PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
+ RelatedPackageVersions:
+  linux-restricted-modules-5.15.0-46-generic N/A
+  linux-backports-modules-5.15.0-46-generic  N/A
+  linux-firmware 20220329.git681281e4-0ubuntu3.4
+ Tags:  jammy
+ Uname: Linux 5.15.0-46-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: N/A
+ _MarkForUpload: True
+ dmi.bios.date: 03/30/2022
+ dmi.bios.release: 1.19
+ dmi.bios.vendor: Dell Inc.
+ dmi.bios.version: 1.19.1
+ dmi.board.name: 0Y8H01
+ dmi.board.vendor: Dell Inc.
+ dmi.board.version: A00
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: Dell Inc.
+ dmi.modalias: 
dmi:bvnDellInc.:bvr1.19.1:bd03/30/2022:br1.19:svnDellInc.:pnPrecision3541:pvr:rvnDellInc.:rn0Y8H01:rvrA00:cvnDellInc.:ct10:cvr:sku091A:
+ dmi.product.family: Precision
+ dmi.product.name: Precision 3541
+ dmi.product.sku: 091A
+ dmi.sys.vendor: Dell Inc.

** Attachment added: "AlsaInfo.txt"
   
https://bugs.launchpad.net/bugs/1987184/+attachment/5611382/+files/AlsaInfo.txt

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Title:
  I am not sure about crash reports but I am having multiple issues with
  keyboard and touchpad.Touchpad gets stuck and keyboard keys are starts
  working erractically

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  OS VERSION: Ubuntu 22.04
  Laptop: Dell Precision 5550
  Keyboard Layout Set: English(US)

  Touch pad gets stuck quite frequently while external mouse works just
  fine during that time. Sometimes using "sudo modprode psmouse" make
  touchpad start working again.

  Keyboard start working erratically suddenly and os suddenly starts
  acting erratically random things like opening mouse right click
  menu,closing apps,minimizing apps screen and so on.Normally issue
  comes while using vsCode since I do most my text 

[Kernel-packages] [Bug 1987184] Re: I am not sure about crash reports but I am having multiple issues with keyboard and touchpad.Touchpad gets stuck and keyboard keys are starts working erractically

2022-08-23 Thread Nick Rosbrook
** Package changed: ubuntu-release-upgrader (Ubuntu) => linux (Ubuntu)

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You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1987184

Title:
  I am not sure about crash reports but I am having multiple issues with
  keyboard and touchpad.Touchpad gets stuck and keyboard keys are starts
  working erractically

Status in linux package in Ubuntu:
  New

Bug description:
  OS VERSION: Ubuntu 22.04
  Laptop: Dell Precision 5550
  Keyboard Layout Set: English(US)

  Touch pad gets stuck quite frequently while external mouse works just
  fine during that time. Sometimes using "sudo modprode psmouse" make
  touchpad start working again.

  Keyboard start working erratically suddenly and os suddenly starts
  acting erratically random things like opening mouse right click
  menu,closing apps,minimizing apps screen and so on.Normally issue
  comes while using vsCode since I do most my text work there.
  ctrl,shift,down arrow keys especially trigger this behaviour. I have
  no idea why this is happening though I know it did not happen in
  Ubuntu 20. Things get so bad only option is to reboot. And this
  happens quite frequently.

  ProblemType: Bug
  DistroRelease: Ubuntu 22.04
  Package: ubuntu-release-upgrader-core 1:22.04.13
  ProcVersionSignature: Ubuntu 5.15.0-46.49-generic 5.15.39
  Uname: Linux 5.15.0-46-generic x86_64
  ApportVersion: 2.20.11-0ubuntu82.1
  Architecture: amd64
  CasperMD5CheckResult: pass
  CrashDB: ubuntu
  CrashReports:
   640:1000:124:57730349:2022-08-16 22:46:36.768890857 +0530:2022-08-16 
22:46:37.768890857 +0530:/var/crash/_opt_google_chrome_chrome.1000.crash
   664:1000:124:0:2022-08-16 22:46:37.772890783 +0530:2022-08-16 
22:46:37.772890783 +0530:/var/crash/_opt_google_chrome_chrome.1000.upload
   640:1000:124:672458:2022-08-14 18:59:42.264840602 +0530:2022-08-17 
13:10:25.015404871 +0530:/var/crash/_usr_libexec_gvfsd-mtp.1000.crash
   600:117:124:37:2022-08-16 22:46:39.708866983 +0530:2022-08-17 
13:10:25.015404871 +0530:/var/crash/_opt_google_chrome_chrome.1000.uploaded
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Aug 21 04:31:10 2022
  InstallationDate: Installed on 2022-08-08 (12 days ago)
  InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 
(20220419)
  PackageArchitecture: all
  SourcePackage: ubuntu-release-upgrader
  Symptom: release-upgrade
  UpgradeStatus: No upgrade log present (probably fresh install)

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