[Kernel-packages] [Bug 1990178] Re: Seemingly random (ACPI-related?) blocked tasks in the kernel causing a variety of symptoms

2022-09-19 Thread Confusedlaptopguy
** Attachment added: "dmesg from a boot which works fine"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1990178/+attachment/5617177/+files/dmesg-5.15.0-47-generic-working.txt

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https://bugs.launchpad.net/bugs/1990178

Title:
  Seemingly random (ACPI-related?) blocked tasks in the kernel causing a
  variety of symptoms

Status in linux package in Ubuntu:
  New

Bug description:
  I'm running Ubuntu MATE 22.04.1 LTS on a ASUS Vivobook S14 (model
  number M3402QA) laptop.

  When I boot Ubuntu on my laptop, there is a high probability (I guess
  somewhere between 80-90%) that the system "won't work properly." And
  by that I mean the following symptoms:

  - The boot process is slow. It takes quite a while (tens of seconds) until 
the GUI starts and the login screen is visible, and after logging in, it takes 
a similar amount of time until the desktop appears and can be used.
  - Several features are not available. I cannot connect to a WiFi network 
because NetworkManager is not running (properly). I cannot check the state of 
charge of my laptop battery (presumably because UPower is hanging). I cannot 
control the brightness of the screen or of the keyboard backlight using the 
shortcuts on the built-in keyboard. Closing or opening the lid is not detected, 
and will not suspend the computer.
  - After four minutes, several messages appear in dmesg reporting blocked 
tasks in the kernel. The backtraces for most affected tasks refers to functions 
with "acpi" in their name, which is why I suspect this problem is related to 
ACPI.
  - I cannot reboot or power off the machine without using SysRq combinations 
(presumably because the blocked tasks cannot be killed properly).

  Interestingly, this does not happen all of the time. If I keep
  restarting the machine (via SysRq), it might eventually boot up
  quickly and all the things mentioned above will work fine. I wasn't
  able to figure out the cause of these problems.

  I'm attaching the output of `dmesg` from both a boot which exhibits
  the aforementioned problems, and from a boot which works fine. Note
  that the data collected by apport is from a properly working boot
  (otherwise I would not be able to connect to the network to submit the
  report). If you need more information, just let me know.

  ProblemType: Bug
  DistroRelease: Ubuntu 22.04
  Package: linux-image-5.15.0-47-generic 5.15.0-47.51
  ProcVersionSignature: Ubuntu 5.15.0-47.51-generic 5.15.46
  Uname: Linux 5.15.0-47-generic x86_64
  ApportVersion: 2.20.11-0ubuntu82.1
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC1:  user   7584 F pulseaudio
   /dev/snd/controlC0:  user   7584 F pulseaudio
   /dev/snd/controlC2:  user   7584 F pulseaudio
  CasperMD5CheckResult: pass
  Date: Mon Sep 19 18:03:11 2022
  InstallationDate: Installed on 2022-09-16 (3 days ago)
  InstallationMedia: Ubuntu-MATE 22.04.1 LTS "Jammy Jellyfish" - Release amd64 
(20220809.1)
  MachineType: ASUSTeK COMPUTER INC. VivoBook_ASUSLaptop M3402QA_M3402QA
  ProcFB: 0 amdgpudrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-47-generic 
root=UUID=fc8b9b71-f753-445d-b816-7129224c7dbb ro
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-5.15.0-47-generic N/A
   linux-backports-modules-5.15.0-47-generic  N/A
   linux-firmware 20220329.git681281e4-0ubuntu3.5
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/18/2022
  dmi.bios.release: 5.19
  dmi.bios.vendor: American Megatrends International, LLC.
  dmi.bios.version: M3402QA.300
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: M3402QA
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInternational,LLC.:bvrM3402QA.300:bd02/18/2022:br5.19:svnASUSTeKCOMPUTERINC.:pnVivoBook_ASUSLaptopM3402QA_M3402QA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnM3402QA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:sku:
  dmi.product.family: Vivobook
  dmi.product.name: VivoBook_ASUSLaptop M3402QA_M3402QA
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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[Kernel-packages] [Bug 1990178] Re: Seemingly random (ACPI-related?) blocked tasks in the kernel causing a variety of symptoms

2022-09-19 Thread Confusedlaptopguy
** Attachment added: "dmesg from a boot exhibiting the problems mentioned in 
the bug report"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1990178/+attachment/5617176/+files/dmesg-5.15.0-47-generic-task-blocked.txt

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1990178

Title:
  Seemingly random (ACPI-related?) blocked tasks in the kernel causing a
  variety of symptoms

Status in linux package in Ubuntu:
  New

Bug description:
  I'm running Ubuntu MATE 22.04.1 LTS on a ASUS Vivobook S14 (model
  number M3402QA) laptop.

  When I boot Ubuntu on my laptop, there is a high probability (I guess
  somewhere between 80-90%) that the system "won't work properly." And
  by that I mean the following symptoms:

  - The boot process is slow. It takes quite a while (tens of seconds) until 
the GUI starts and the login screen is visible, and after logging in, it takes 
a similar amount of time until the desktop appears and can be used.
  - Several features are not available. I cannot connect to a WiFi network 
because NetworkManager is not running (properly). I cannot check the state of 
charge of my laptop battery (presumably because UPower is hanging). I cannot 
control the brightness of the screen or of the keyboard backlight using the 
shortcuts on the built-in keyboard. Closing or opening the lid is not detected, 
and will not suspend the computer.
  - After four minutes, several messages appear in dmesg reporting blocked 
tasks in the kernel. The backtraces for most affected tasks refers to functions 
with "acpi" in their name, which is why I suspect this problem is related to 
ACPI.
  - I cannot reboot or power off the machine without using SysRq combinations 
(presumably because the blocked tasks cannot be killed properly).

  Interestingly, this does not happen all of the time. If I keep
  restarting the machine (via SysRq), it might eventually boot up
  quickly and all the things mentioned above will work fine. I wasn't
  able to figure out the cause of these problems.

  I'm attaching the output of `dmesg` from both a boot which exhibits
  the aforementioned problems, and from a boot which works fine. Note
  that the data collected by apport is from a properly working boot
  (otherwise I would not be able to connect to the network to submit the
  report). If you need more information, just let me know.

  ProblemType: Bug
  DistroRelease: Ubuntu 22.04
  Package: linux-image-5.15.0-47-generic 5.15.0-47.51
  ProcVersionSignature: Ubuntu 5.15.0-47.51-generic 5.15.46
  Uname: Linux 5.15.0-47-generic x86_64
  ApportVersion: 2.20.11-0ubuntu82.1
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC1:  user   7584 F pulseaudio
   /dev/snd/controlC0:  user   7584 F pulseaudio
   /dev/snd/controlC2:  user   7584 F pulseaudio
  CasperMD5CheckResult: pass
  Date: Mon Sep 19 18:03:11 2022
  InstallationDate: Installed on 2022-09-16 (3 days ago)
  InstallationMedia: Ubuntu-MATE 22.04.1 LTS "Jammy Jellyfish" - Release amd64 
(20220809.1)
  MachineType: ASUSTeK COMPUTER INC. VivoBook_ASUSLaptop M3402QA_M3402QA
  ProcFB: 0 amdgpudrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-47-generic 
root=UUID=fc8b9b71-f753-445d-b816-7129224c7dbb ro
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-5.15.0-47-generic N/A
   linux-backports-modules-5.15.0-47-generic  N/A
   linux-firmware 20220329.git681281e4-0ubuntu3.5
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/18/2022
  dmi.bios.release: 5.19
  dmi.bios.vendor: American Megatrends International, LLC.
  dmi.bios.version: M3402QA.300
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: M3402QA
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInternational,LLC.:bvrM3402QA.300:bd02/18/2022:br5.19:svnASUSTeKCOMPUTERINC.:pnVivoBook_ASUSLaptopM3402QA_M3402QA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnM3402QA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:sku:
  dmi.product.family: Vivobook
  dmi.product.name: VivoBook_ASUSLaptop M3402QA_M3402QA
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

To manage notifications about this bug go to:
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