lsb_release -rd
No LSB modules are available.
Description:Ubuntu 23.10
Release:23.10
uname -r
6.1.0-1025-oem
sudo dmidecode -s bios-version
2.5.0
Touchpad firmware: 2023.06.05.519, A03
https://www.dell.com/support/home/it-it/drivers/driversdetails?driverid=twdxv=ubt22=xps-13-9320-laptop
Update-ath8124_tributo-82023-06-05-519-RDP2-E1
When I resume the computer after it suspended, the touchpad is not anymore
functional: I can move the pointer a round, but I can't click.
The touchpad sometimes becomes functional by itself by waiting for some time.
If I reboot the computer, the touchpad is always functional.
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You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux-signed-hwe-5.19 in Ubuntu.
https://bugs.launchpad.net/bugs/2017413
Title:
Dell XPS 13 Plus 9320 touchpad is not recognized
Status in linux-signed-hwe-5.19 package in Ubuntu:
Confirmed
Bug description:
lsb_release -rd
Description: Ubuntu 22.04.2 LTS
Release: 22.04
uname -r
5.19.0-40-generic
The touchpad (VEN_04F3:00 04F3:31D1) stops working intermittently when
resumed from hibernate or after a reboot. In most cases, it seems that
the kernel fails to recognize it. Issue also appears with older
kernels all the way up to v5.15.
During boot, the following error appears:
i2c_hid_acpi i2c-VEN_04F3:00 failed to reset device: -61
Dell touchpad firmware has been updated to the latest version 2023.04.03.423,
A02 (as of 23-04-2023, issue still persists):
https://www.dell.com/support/home/en-uk/drivers/driversdetails?driverid=yd0v6=ubt22=xps-13-9320-laptop
Dell BIOS has been updated to the latest version 2.1.0 (as of 23-04-2023,
issue still persists):
https://www.dell.com/support/home/en-uk/drivers/driversdetails?driverid=mh38g=ubt22=xps-13-9320-laptop
Switching from Wayland to X11 also has no effect. Also adding the following
to grub does not help:
GRUB_CMDLINE_LINUX_DEFAULT="quiet splash i915.enable_psr=0 i8042.nopnp=1
pci=nocrs"
Device info has been added as an attachment.
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: linux-image-5.19.0-40-generic 5.19.0-40.41~22.04.1
ProcVersionSignature: Ubuntu 5.19.0-40.41~22.04.1-generic 5.19.17
Uname: Linux 5.19.0-40-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.4
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Sun Apr 23 11:02:54 2023
InstallationDate: Installed on 2023-04-22 (0 days ago)
InstallationMedia: Ubuntu 22.04.2 LTS "Jammy Jellyfish" - Release amd64
(20230223)
SourcePackage: linux-signed-hwe-5.19
UpgradeStatus: No upgrade log present (probably fresh install)
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux-signed-hwe-5.19/+bug/2017413/+subscriptions
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