[Kernel-packages] [Bug 2024306] Re: Blank screen on 5.4.0-152.169

2023-06-28 Thread Brian E Carpenter
Same problem with kernel 5.4-153-generic. Even if I start in recovery
mode and let it look for driver updates, the problem remains - blank
screen after normal reboot. I cannot advance beyond 5.4-150-generic

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Title:
  Blank screen on 5.4.0-152.169

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I run Linux Mint on a pretty old HP laptop. Today I updated Ubuntu
  from 5.4.0-150 to -152.169 and the screen is _completely blank_ after
  reboot. Starting in recovery mode, the screen works but I get an
  infinite loop trying to update some (unspecified) video driver. I went
  through the whole process twice using different mirrors. I have
  reverted to -150 and everything is fine. For obvious reasons I cannot
  give you any output from the failing kernel. Were any drivers removed
  from -152?

  FYI on the working kernel:

  ~$ sudo lshw  -c video
  [sudo] password for brian: 
*-display 
 description: VGA compatible controller
 product: Atom Processor Z36xxx/Z37xxx Series Graphics & Display
 vendor: Intel Corporation
 physical id: 2
 bus info: pci@:00:02.0
 version: 0e
 width: 32 bits
 clock: 33MHz
 capabilities: pm msi vga_controller bus_master cap_list rom
 configuration: driver=i915 latency=0
 resources: irq:94 memory:9000-903f memory:8000-8fff 
ioport:2050(size=8) memory:c-d
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu27.27
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  brian  1011 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: X-Cinnamon
  DistroRelease: Linux Mint 20.2
  InstallationDate: Installed on 2021-10-07 (619 days ago)
  InstallationMedia: Linux Mint 20.2 "Uma" - Release amd64 20210703
  Lsusb:
   Bus 001 Device 004: ID 064e:9302 Suyin Corp. 
   Bus 001 Device 003: ID 1a40:0101 Terminus Technology Inc. Hub
   Bus 001 Device 002: ID 8087:07e6 Intel Corp. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  Lsusb-t:
   /:  Bus 01.Port 1: Dev 1, Class=root_hub, Driver=ehci-pci/8p, 480M
   |__ Port 1: Dev 2, If 0, Class=Hub, Driver=hub/4p, 480M
   |__ Port 3: Dev 3, If 0, Class=Hub, Driver=hub/4p, 480M
   |__ Port 4: Dev 4, If 0, Class=Video, Driver=uvcvideo, 480M
   |__ Port 4: Dev 4, If 1, Class=Video, Driver=uvcvideo, 480M
  MachineType: Hewlett-Packard HP 14 Notebook PC
  Package: linux (not installed)
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-150-generic 
root=UUID=24cf6e45-1f74-4c8e-a756-8f4a81d4cb45 ro quiet splash
  ProcVersionSignature: Ubuntu 5.4.0-150.167-generic 5.4.233
  RelatedPackageVersions:
   linux-restricted-modules-5.4.0-150-generic N/A
   linux-backports-modules-5.4.0-150-generic  N/A
   linux-firmware 1.187.39
  RfKill:
   0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
  Tags:  uma
  Uname: Linux 5.4.0-150-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 05/21/2014
  dmi.bios.vendor: Insyde
  dmi.bios.version: F.18
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: 220F
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 57.26
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnInsyde:bvrF.18:bd05/21/2014:svnHewlett-Packard:pnHP14NotebookPC:pvr097610405F0620180:rvnHewlett-Packard:rn220F:rvr57.26:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.family: 103C_5335KV G=N L=CON B=HP S=PAV
  dmi.product.name: HP 14 Notebook PC
  dmi.product.sku: G8D08PA#ABG
  dmi.product.version: 097610405F0620180
  dmi.sys.vendor: Hewlett-Packard

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[Kernel-packages] [Bug 2024306] Re: Blank screen on 5.4.0-152.169

2023-06-18 Thread Brian E Carpenter
** Changed in: linux (Ubuntu)
   Status: Incomplete => Confirmed

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You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/2024306

Title:
  Blank screen on 5.4.0-152.169

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I run Linux Mint on a pretty old HP laptop. Today I updated Ubuntu
  from 5.4.0-150 to -152.169 and the screen is _completely blank_ after
  reboot. Starting in recovery mode, the screen works but I get an
  infinite loop trying to update some (unspecified) video driver. I went
  through the whole process twice using different mirrors. I have
  reverted to -150 and everything is fine. For obvious reasons I cannot
  give you any output from the failing kernel. Were any drivers removed
  from -152?

  FYI on the working kernel:

  ~$ sudo lshw  -c video
  [sudo] password for brian: 
*-display 
 description: VGA compatible controller
 product: Atom Processor Z36xxx/Z37xxx Series Graphics & Display
 vendor: Intel Corporation
 physical id: 2
 bus info: pci@:00:02.0
 version: 0e
 width: 32 bits
 clock: 33MHz
 capabilities: pm msi vga_controller bus_master cap_list rom
 configuration: driver=i915 latency=0
 resources: irq:94 memory:9000-903f memory:8000-8fff 
ioport:2050(size=8) memory:c-d
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu27.27
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  brian  1011 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: X-Cinnamon
  DistroRelease: Linux Mint 20.2
  InstallationDate: Installed on 2021-10-07 (619 days ago)
  InstallationMedia: Linux Mint 20.2 "Uma" - Release amd64 20210703
  Lsusb:
   Bus 001 Device 004: ID 064e:9302 Suyin Corp. 
   Bus 001 Device 003: ID 1a40:0101 Terminus Technology Inc. Hub
   Bus 001 Device 002: ID 8087:07e6 Intel Corp. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  Lsusb-t:
   /:  Bus 01.Port 1: Dev 1, Class=root_hub, Driver=ehci-pci/8p, 480M
   |__ Port 1: Dev 2, If 0, Class=Hub, Driver=hub/4p, 480M
   |__ Port 3: Dev 3, If 0, Class=Hub, Driver=hub/4p, 480M
   |__ Port 4: Dev 4, If 0, Class=Video, Driver=uvcvideo, 480M
   |__ Port 4: Dev 4, If 1, Class=Video, Driver=uvcvideo, 480M
  MachineType: Hewlett-Packard HP 14 Notebook PC
  Package: linux (not installed)
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-150-generic 
root=UUID=24cf6e45-1f74-4c8e-a756-8f4a81d4cb45 ro quiet splash
  ProcVersionSignature: Ubuntu 5.4.0-150.167-generic 5.4.233
  RelatedPackageVersions:
   linux-restricted-modules-5.4.0-150-generic N/A
   linux-backports-modules-5.4.0-150-generic  N/A
   linux-firmware 1.187.39
  RfKill:
   0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
  Tags:  uma
  Uname: Linux 5.4.0-150-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 05/21/2014
  dmi.bios.vendor: Insyde
  dmi.bios.version: F.18
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: 220F
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 57.26
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnInsyde:bvrF.18:bd05/21/2014:svnHewlett-Packard:pnHP14NotebookPC:pvr097610405F0620180:rvnHewlett-Packard:rn220F:rvr57.26:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.family: 103C_5335KV G=N L=CON B=HP S=PAV
  dmi.product.name: HP 14 Notebook PC
  dmi.product.sku: G8D08PA#ABG
  dmi.product.version: 097610405F0620180
  dmi.sys.vendor: Hewlett-Packard

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[Kernel-packages] [Bug 2024306] Re: Blank screen on 5.4.0-152.169

2023-06-17 Thread Brian E Carpenter
I ran apport-collect on the WORKING kernel, not on the failing one
(-152.169). I hope it helps anyway.

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/2024306

Title:
  Blank screen on 5.4.0-152.169

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I run Linux Mint on a pretty old HP laptop. Today I updated Ubuntu
  from 5.4.0-150 to -152.169 and the screen is _completely blank_ after
  reboot. Starting in recovery mode, the screen works but I get an
  infinite loop trying to update some (unspecified) video driver. I went
  through the whole process twice using different mirrors. I have
  reverted to -150 and everything is fine. For obvious reasons I cannot
  give you any output from the failing kernel. Were any drivers removed
  from -152?

  FYI on the working kernel:

  ~$ sudo lshw  -c video
  [sudo] password for brian: 
*-display 
 description: VGA compatible controller
 product: Atom Processor Z36xxx/Z37xxx Series Graphics & Display
 vendor: Intel Corporation
 physical id: 2
 bus info: pci@:00:02.0
 version: 0e
 width: 32 bits
 clock: 33MHz
 capabilities: pm msi vga_controller bus_master cap_list rom
 configuration: driver=i915 latency=0
 resources: irq:94 memory:9000-903f memory:8000-8fff 
ioport:2050(size=8) memory:c-d
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu27.27
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  brian  1011 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: X-Cinnamon
  DistroRelease: Linux Mint 20.2
  InstallationDate: Installed on 2021-10-07 (619 days ago)
  InstallationMedia: Linux Mint 20.2 "Uma" - Release amd64 20210703
  Lsusb:
   Bus 001 Device 004: ID 064e:9302 Suyin Corp. 
   Bus 001 Device 003: ID 1a40:0101 Terminus Technology Inc. Hub
   Bus 001 Device 002: ID 8087:07e6 Intel Corp. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  Lsusb-t:
   /:  Bus 01.Port 1: Dev 1, Class=root_hub, Driver=ehci-pci/8p, 480M
   |__ Port 1: Dev 2, If 0, Class=Hub, Driver=hub/4p, 480M
   |__ Port 3: Dev 3, If 0, Class=Hub, Driver=hub/4p, 480M
   |__ Port 4: Dev 4, If 0, Class=Video, Driver=uvcvideo, 480M
   |__ Port 4: Dev 4, If 1, Class=Video, Driver=uvcvideo, 480M
  MachineType: Hewlett-Packard HP 14 Notebook PC
  Package: linux (not installed)
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-150-generic 
root=UUID=24cf6e45-1f74-4c8e-a756-8f4a81d4cb45 ro quiet splash
  ProcVersionSignature: Ubuntu 5.4.0-150.167-generic 5.4.233
  RelatedPackageVersions:
   linux-restricted-modules-5.4.0-150-generic N/A
   linux-backports-modules-5.4.0-150-generic  N/A
   linux-firmware 1.187.39
  RfKill:
   0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
  Tags:  uma
  Uname: Linux 5.4.0-150-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 05/21/2014
  dmi.bios.vendor: Insyde
  dmi.bios.version: F.18
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: 220F
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 57.26
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnInsyde:bvrF.18:bd05/21/2014:svnHewlett-Packard:pnHP14NotebookPC:pvr097610405F0620180:rvnHewlett-Packard:rn220F:rvr57.26:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.family: 103C_5335KV G=N L=CON B=HP S=PAV
  dmi.product.name: HP 14 Notebook PC
  dmi.product.sku: G8D08PA#ABG
  dmi.product.version: 097610405F0620180
  dmi.sys.vendor: Hewlett-Packard

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[Kernel-packages] [Bug 2024306] Re: Blank screen on 5.4.0-152.169

2023-06-17 Thread Brian E Carpenter
apport information

** Tags added: apport-collected uma

** Description changed:

  I run Linux Mint on a pretty old HP laptop. Today I updated Ubuntu from
  5.4.0-150 to -152.169 and the screen is _completely blank_ after reboot.
  Starting in recovery mode, the screen works but I get an infinite loop
  trying to update some (unspecified) video driver. I went through the
  whole process twice using different mirrors. I have reverted to -150 and
  everything is fine. For obvious reasons I cannot give you any output
  from the failing kernel. Were any drivers removed from -152?
  
  FYI on the working kernel:
  
  ~$ sudo lshw  -c video
  [sudo] password for brian: 
*-display 
 description: VGA compatible controller
 product: Atom Processor Z36xxx/Z37xxx Series Graphics & Display
 vendor: Intel Corporation
 physical id: 2
 bus info: pci@:00:02.0
 version: 0e
 width: 32 bits
 clock: 33MHz
 capabilities: pm msi vga_controller bus_master cap_list rom
 configuration: driver=i915 latency=0
 resources: irq:94 memory:9000-903f memory:8000-8fff 
ioport:2050(size=8) memory:c-d
+ --- 
+ ProblemType: Bug
+ ApportVersion: 2.20.11-0ubuntu27.27
+ Architecture: amd64
+ AudioDevicesInUse:
+  USERPID ACCESS COMMAND
+  /dev/snd/controlC0:  brian  1011 F pulseaudio
+ CasperMD5CheckResult: skip
+ CurrentDesktop: X-Cinnamon
+ DistroRelease: Linux Mint 20.2
+ InstallationDate: Installed on 2021-10-07 (619 days ago)
+ InstallationMedia: Linux Mint 20.2 "Uma" - Release amd64 20210703
+ Lsusb:
+  Bus 001 Device 004: ID 064e:9302 Suyin Corp. 
+  Bus 001 Device 003: ID 1a40:0101 Terminus Technology Inc. Hub
+  Bus 001 Device 002: ID 8087:07e6 Intel Corp. 
+  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
+ Lsusb-t:
+  /:  Bus 01.Port 1: Dev 1, Class=root_hub, Driver=ehci-pci/8p, 480M
+  |__ Port 1: Dev 2, If 0, Class=Hub, Driver=hub/4p, 480M
+  |__ Port 3: Dev 3, If 0, Class=Hub, Driver=hub/4p, 480M
+  |__ Port 4: Dev 4, If 0, Class=Video, Driver=uvcvideo, 480M
+  |__ Port 4: Dev 4, If 1, Class=Video, Driver=uvcvideo, 480M
+ MachineType: Hewlett-Packard HP 14 Notebook PC
+ Package: linux (not installed)
+ ProcFB: 0 i915drmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-150-generic 
root=UUID=24cf6e45-1f74-4c8e-a756-8f4a81d4cb45 ro quiet splash
+ ProcVersionSignature: Ubuntu 5.4.0-150.167-generic 5.4.233
+ RelatedPackageVersions:
+  linux-restricted-modules-5.4.0-150-generic N/A
+  linux-backports-modules-5.4.0-150-generic  N/A
+  linux-firmware 1.187.39
+ RfKill:
+  0: phy0: Wireless LAN
+   Soft blocked: no
+   Hard blocked: no
+ Tags:  uma
+ Uname: Linux 5.4.0-150-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 05/21/2014
+ dmi.bios.vendor: Insyde
+ dmi.bios.version: F.18
+ dmi.board.asset.tag: Type2 - Board Asset Tag
+ dmi.board.name: 220F
+ dmi.board.vendor: Hewlett-Packard
+ dmi.board.version: 57.26
+ dmi.chassis.asset.tag: Chassis Asset Tag
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: Hewlett-Packard
+ dmi.chassis.version: Chassis Version
+ dmi.modalias: 
dmi:bvnInsyde:bvrF.18:bd05/21/2014:svnHewlett-Packard:pnHP14NotebookPC:pvr097610405F0620180:rvnHewlett-Packard:rn220F:rvr57.26:cvnHewlett-Packard:ct10:cvrChassisVersion:
+ dmi.product.family: 103C_5335KV G=N L=CON B=HP S=PAV
+ dmi.product.name: HP 14 Notebook PC
+ dmi.product.sku: G8D08PA#ABG
+ dmi.product.version: 097610405F0620180
+ dmi.sys.vendor: Hewlett-Packard

** Attachment added: "AlsaInfo.txt"
   
https://bugs.launchpad.net/bugs/2024306/+attachment/5680456/+files/AlsaInfo.txt

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/2024306

Title:
  Blank screen on 5.4.0-152.169

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I run Linux Mint on a pretty old HP laptop. Today I updated Ubuntu
  from 5.4.0-150 to -152.169 and the screen is _completely blank_ after
  reboot. Starting in recovery mode, the screen works but I get an
  infinite loop trying to update some (unspecified) video driver. I went
  through the whole process twice using different mirrors. I have
  reverted to -150 and everything is fine. For obvious reasons I cannot
  give you any output from the failing kernel. Were any drivers removed
  from -152?

  FYI on the working kernel:

  ~$ sudo lshw  -c video
  [sudo] password for brian: 
*-display 
 description: VGA compatible controller
 product: Atom Processor Z36xxx/Z37xxx Series Graphics & Display
 vendor: Intel Corporation
 physical id: 2
 bus info: pci@:00:02.0