*** This bug is a duplicate of bug 1991028 *** https://bugs.launchpad.net/bugs/1991028
Public bug reported: When I plug in USB 3.0/3.1/3.2 devices into system, it is always registering at USB 2.0 speeds. mblack@pro:~$ lsusb -t /: Bus 04.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/2p, 10000M /: Bus 03.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/2p, 480M /: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/10p, 20000M/x2 /: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/16p, 480M |__ Port 7: Dev 4, If 0, Class=Mass Storage, Driver=uas, 480M |__ Port 14: Dev 3, If 0, Class=Wireless, Driver=btusb, 12M |__ Port 14: Dev 3, If 1, Class=Wireless, Driver=btusb, 12M Port 7: Dev 4 is a SanDisk Extreme Pro Portable SSD which is a USB 3.2 2x2 drive. This is connected via USB-C port. When same drive is connected via USB-A cable, device connect at 10000M speed. This is consistent with all USB 3.x devices. mblack@pro:~$ lsusb -t /: Bus 04.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/2p, 10000M /: Bus 03.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/2p, 480M /: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/10p, 20000M/x2 |__ Port 3: Dev 2, If 0, Class=Mass Storage, Driver=uas, 10000M /: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/16p, 480M |__ Port 14: Dev 3, If 0, Class=Wireless, Driver=btusb, 12M |__ Port 14: Dev 3, If 1, Class=Wireless, Driver=btusb, 12M mblack@pro:~$ lsb_release -rd Description: Ubuntu 22.04.3 LTS Release: 22.04 ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: linux-image-6.2.0-35-generic 6.2.0-35.35~22.04.1 ProcVersionSignature: Ubuntu 6.2.0-35.35~22.04.1-generic 6.2.16 Uname: Linux 6.2.0-35-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu82.5 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Thu Oct 19 18:17:22 2023 InstallationDate: Installed on 2023-08-13 (67 days ago) InstallationMedia: Ubuntu 22.04.2 LTS "Jammy Jellyfish" - Release amd64 (20230223) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: linux-signed-hwe-6.2 UpgradeStatus: No upgrade log present (probably fresh install) ** Affects: linux-signed-hwe-6.2 (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug jammy ** This bug has been marked a duplicate of bug 1991028 USB-C 3.x port running at 2.0 speeds -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-signed-hwe-6.2 in Ubuntu. https://bugs.launchpad.net/bugs/2039894 Title: USB-C 3.2 port registering as USB 2.0 Status in linux-signed-hwe-6.2 package in Ubuntu: New Bug description: When I plug in USB 3.0/3.1/3.2 devices into system, it is always registering at USB 2.0 speeds. mblack@pro:~$ lsusb -t /: Bus 04.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/2p, 10000M /: Bus 03.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/2p, 480M /: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/10p, 20000M/x2 /: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/16p, 480M |__ Port 7: Dev 4, If 0, Class=Mass Storage, Driver=uas, 480M |__ Port 14: Dev 3, If 0, Class=Wireless, Driver=btusb, 12M |__ Port 14: Dev 3, If 1, Class=Wireless, Driver=btusb, 12M Port 7: Dev 4 is a SanDisk Extreme Pro Portable SSD which is a USB 3.2 2x2 drive. This is connected via USB-C port. When same drive is connected via USB-A cable, device connect at 10000M speed. This is consistent with all USB 3.x devices. mblack@pro:~$ lsusb -t /: Bus 04.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/2p, 10000M /: Bus 03.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/2p, 480M /: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/10p, 20000M/x2 |__ Port 3: Dev 2, If 0, Class=Mass Storage, Driver=uas, 10000M /: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/16p, 480M |__ Port 14: Dev 3, If 0, Class=Wireless, Driver=btusb, 12M |__ Port 14: Dev 3, If 1, Class=Wireless, Driver=btusb, 12M mblack@pro:~$ lsb_release -rd Description: Ubuntu 22.04.3 LTS Release: 22.04 ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: linux-image-6.2.0-35-generic 6.2.0-35.35~22.04.1 ProcVersionSignature: Ubuntu 6.2.0-35.35~22.04.1-generic 6.2.16 Uname: Linux 6.2.0-35-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu82.5 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Thu Oct 19 18:17:22 2023 InstallationDate: Installed on 2023-08-13 (67 days ago) InstallationMedia: Ubuntu 22.04.2 LTS "Jammy Jellyfish" - Release amd64 (20230223) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: linux-signed-hwe-6.2 UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux-signed-hwe-6.2/+bug/2039894/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp