[Kernel-packages] [Bug 1050352] Re: [Gigabyte P55A-UD4] External USB 3.0 hard drive randomly disconnects and connects
I can confirm this same behavour and error as the OP using a Gigabyte GA-990FXA-UD3 motherboard. USB3.0 external drive (Seagate GoFlex) does not function in USB3.0 port, but does work in USB2 ports (at USB2 speeds). USB3 flash drives DO work in USB3 ports, but do not work at USB3.0 speeds. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1050352 Title: [Gigabyte P55A-UD4] External USB 3.0 hard drive randomly disconnects and connects Status in “linux” package in Ubuntu: Expired Bug description: Ubuntu 12.10 AMD64, kernel 3.5.0-14.16. External hard drive Hitachi Touro Desk 3.0 connected to USB 3.0 port. Gets disconnected randomly and then connected again. Only happens with USB 3.0 connection (xhci). WORKAROUND: When plugged to USB 2.0 (ehci) port it works ok. Attached is related kernel log portion: there is nothing special there except for these lines: 11-2: Parent hub missing LPM exit latency info. Power management will be impacted. usb 11-2: USB disconnect, device number 2 --- AcpiTables: Error: command ['pkexec', '/usr/share/apport/dump_acpi_tables.py'] failed with exit code 127: Error executing /usr/share/apport/dump_acpi_tables.py: Permission denied ApportVersion: 2.5.1-0ubuntu7 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC2: dmitry 3011 F pulseaudio /dev/snd/controlC1: dmitry 3011 F pulseaudio /dev/snd/controlC0: dmitry 3011 F pulseaudio CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found. DistroRelease: Ubuntu 12.10 EcryptfsInUse: Yes HibernationDevice: RESUME=UUID=e3fa02f8-4f15-4f00-9d79-e982d4837b5c IwConfig: vboxnet0 no wireless extensions. eth0 no wireless extensions. lono wireless extensions. MachineType: Gigabyte Technology Co., Ltd. P55A-UD4 NonfreeKernelModules: nvidia Package: linux (not installed) ProcFB: 0 VESA VGA ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-14-generic root=UUID=33c3405d-4b3c-4b5c-a1c3-fd2c7bad1c79 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.5.0-14.16-generic 3.5.3 RelatedPackageVersions: linux-restricted-modules-3.5.0-14-generic N/A linux-backports-modules-3.5.0-14-generic N/A linux-firmware1.91 RfKill: Tags: quantal running-unity Uname: Linux 3.5.0-14-generic x86_64 UpgradeStatus: Upgraded to quantal on 2012-09-07 (6 days ago) UserGroups: adm cdrom dialout fuse kvm libvirtd lpadmin plugdev pulse pulse-access sambashare sudo vboxusers wireshark dmi.bios.date: 08/10/2010 dmi.bios.vendor: Award Software International, Inc. dmi.bios.version: F14 dmi.board.name: P55A-UD4 dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: x.x dmi.chassis.type: 3 dmi.chassis.vendor: Gigabyte Technology Co., Ltd. dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF14:bd08/10/2010:svnGigabyteTechnologyCo.,Ltd.:pnP55A-UD4:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnP55A-UD4:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr: dmi.product.name: P55A-UD4 dmi.sys.vendor: Gigabyte Technology Co., Ltd. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1050352/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1353050] [NEW] External USB3 device does not work in USB3 port
Public bug reported: External USB3 drive (Seagate GoFlex) connected to a USB3 port fails to mount on OS. Same unit works on USB2 ports (at USB2 speeds). I expect my external USB3 drive to be recognized by the OS and able to operate at USB3 speeds. Mint 17 64-bit Cinammon (Ubuntu 14.04). Necessary details below or attached. Ubuntu 3.13.0-24.46-generic 3.13.9 Description:Linux Mint 17 Qiana Release:17 I have a Gigabyte GA-990FXA-UD3 motherboard. UEFI/BIOS set to enable legacy USB support and both XHCI and EHCI handoff to OS (disabling these has no effect). Same bug reported here: https://bugs.launchpad.net/linuxmint/+bug/1348669 $dmesg | grep "usb 9-4" [ 2133.637961] usb 9-4: new SuperSpeed USB device number 2 using xhci_hcd [ 2133.653736] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2133.654362] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5 [ 2133.654370] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1 [ 2133.654377] usb 9-4: Product: GoFlex Desk [ 2133.654383] usb 9-4: Manufacturer: Seagate [ 2133.654388] usb 9-4: SerialNumber: NA0LP2NG [ 2147.687559] usb 9-4: reset SuperSpeed USB device number 2 using xhci_hcd [ 2147.703314] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2147.703610] usb 9-4: Busted HC? Not enough HCD resources for old configuration. [ 2147.703784] usb 9-4: USB disconnect, device number 2 [ 2148.092071] usb 9-4: new SuperSpeed USB device number 3 using xhci_hcd [ 2148.107823] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2148.108449] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5 [ 2148.108457] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1 [ 2148.108464] usb 9-4: Product: GoFlex Desk [ 2148.108470] usb 9-4: Manufacturer: Seagate [ 2148.108475] usb 9-4: SerialNumber: NA0LP2NG [ 2154.227723] usb 9-4: reset SuperSpeed USB device number 3 using xhci_hcd [ 2154.243565] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2154.243813] usb 9-4: Busted HC? Not enough HCD resources for old configuration. [ 2154.244021] usb 9-4: USB disconnect, device number 3 [ 2154.632267] usb 9-4: new SuperSpeed USB device number 4 using xhci_hcd [ 2154.648038] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2154.648678] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5 [ 2154.648687] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1 [ 2154.648694] usb 9-4: Product: GoFlex Desk [ 2154.648700] usb 9-4: Manufacturer: Seagate [ 2154.648705] usb 9-4: SerialNumber: NA0LP2NG [ 2160.768006] usb 9-4: reset SuperSpeed USB device number 4 using xhci_hcd [ 2160.783745] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2160.783997] usb 9-4: Busted HC? Not enough HCD resources for old configuration. [ 2160.784203] usb 9-4: USB disconnect, device number 4 [ 2161.172418] usb 9-4: new SuperSpeed USB device number 5 using xhci_hcd [ 2161.188263] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2161.17] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5 [ 2161.188896] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1 [ 2161.188903] usb 9-4: Product: GoFlex Desk [ 2161.188908] usb 9-4: Manufacturer: Seagate [ 2161.188913] usb 9-4: SerialNumber: NA0LP2NG [ 2167.308200] usb 9-4: reset SuperSpeed USB device number 5 using xhci_hcd [ 2167.323943] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2167.324190] usb 9-4: Busted HC? Not enough HCD resources for old configuration. [ 2167.324401] usb 9-4: USB disconnect, device number 5 [ 2167.712527] usb 9-4: new SuperSpeed USB device number 6 using xhci_hcd [ 2167.728431] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2167.729066] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5 [ 2167.729074] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1 [ 2167.729081] usb 9-4: Product: GoFlex Desk [ 2167.729087] usb 9-4: Manufacturer: Seagate [ 2167.729092] usb 9-4: SerialNumber: NA0LP2NG [ 2173.848366] usb 9-4: reset SuperSpeed USB device number 6 using xhci_hcd [ 2173.864136] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2173.864388] usb 9-4: Busted HC? Not enough HCD resources for old configuration. [ 2173.864612] usb 9-4: USB disconnect, device number 6 [ 2174.252856] usb 9-4: new SuperSpeed USB device number 7 using xhci_hcd [ 2174.268644] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2174.269349] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5 [ 2174.269357] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1 [ 2174.269364] usb 9-4: Pr
[Kernel-packages] [Bug 1353050] Re: External USB3 device does not work in USB3 port
apport information ** Tags added: apport-collected qiana ** Description changed: External USB3 drive (Seagate GoFlex) connected to a USB3 port fails to mount on OS. Same unit works on USB2 ports (at USB2 speeds). I expect my external USB3 drive to be recognized by the OS and able to operate at USB3 speeds. Mint 17 64-bit Cinammon (Ubuntu 14.04). Necessary details below or attached. Ubuntu 3.13.0-24.46-generic 3.13.9 Description: Linux Mint 17 Qiana Release: 17 I have a Gigabyte GA-990FXA-UD3 motherboard. UEFI/BIOS set to enable legacy USB support and both XHCI and EHCI handoff to OS (disabling these has no effect). Same bug reported here: https://bugs.launchpad.net/linuxmint/+bug/1348669 $dmesg | grep "usb 9-4" [ 2133.637961] usb 9-4: new SuperSpeed USB device number 2 using xhci_hcd [ 2133.653736] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2133.654362] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5 [ 2133.654370] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1 [ 2133.654377] usb 9-4: Product: GoFlex Desk [ 2133.654383] usb 9-4: Manufacturer: Seagate [ 2133.654388] usb 9-4: SerialNumber: NA0LP2NG [ 2147.687559] usb 9-4: reset SuperSpeed USB device number 2 using xhci_hcd [ 2147.703314] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2147.703610] usb 9-4: Busted HC? Not enough HCD resources for old configuration. [ 2147.703784] usb 9-4: USB disconnect, device number 2 [ 2148.092071] usb 9-4: new SuperSpeed USB device number 3 using xhci_hcd [ 2148.107823] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2148.108449] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5 [ 2148.108457] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1 [ 2148.108464] usb 9-4: Product: GoFlex Desk [ 2148.108470] usb 9-4: Manufacturer: Seagate [ 2148.108475] usb 9-4: SerialNumber: NA0LP2NG [ 2154.227723] usb 9-4: reset SuperSpeed USB device number 3 using xhci_hcd [ 2154.243565] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2154.243813] usb 9-4: Busted HC? Not enough HCD resources for old configuration. [ 2154.244021] usb 9-4: USB disconnect, device number 3 [ 2154.632267] usb 9-4: new SuperSpeed USB device number 4 using xhci_hcd [ 2154.648038] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2154.648678] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5 [ 2154.648687] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1 [ 2154.648694] usb 9-4: Product: GoFlex Desk [ 2154.648700] usb 9-4: Manufacturer: Seagate [ 2154.648705] usb 9-4: SerialNumber: NA0LP2NG [ 2160.768006] usb 9-4: reset SuperSpeed USB device number 4 using xhci_hcd [ 2160.783745] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2160.783997] usb 9-4: Busted HC? Not enough HCD resources for old configuration. [ 2160.784203] usb 9-4: USB disconnect, device number 4 [ 2161.172418] usb 9-4: new SuperSpeed USB device number 5 using xhci_hcd [ 2161.188263] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2161.17] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5 [ 2161.188896] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1 [ 2161.188903] usb 9-4: Product: GoFlex Desk [ 2161.188908] usb 9-4: Manufacturer: Seagate [ 2161.188913] usb 9-4: SerialNumber: NA0LP2NG [ 2167.308200] usb 9-4: reset SuperSpeed USB device number 5 using xhci_hcd [ 2167.323943] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2167.324190] usb 9-4: Busted HC? Not enough HCD resources for old configuration. [ 2167.324401] usb 9-4: USB disconnect, device number 5 [ 2167.712527] usb 9-4: new SuperSpeed USB device number 6 using xhci_hcd [ 2167.728431] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2167.729066] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5 [ 2167.729074] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1 [ 2167.729081] usb 9-4: Product: GoFlex Desk [ 2167.729087] usb 9-4: Manufacturer: Seagate [ 2167.729092] usb 9-4: SerialNumber: NA0LP2NG [ 2173.848366] usb 9-4: reset SuperSpeed USB device number 6 using xhci_hcd [ 2173.864136] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2173.864388] usb 9-4: Busted HC? Not enough HCD resources for old configuration. [ 2173.864612] usb 9-4: USB disconnect, device number 6 [ 2174.252856] usb 9-4: new SuperSpeed USB device number 7 using xhci_hcd [ 2174.268644] usb 9-4: Parent hub missing LPM exit latency info.
[Kernel-packages] [Bug 1353050] WifiSyslog.txt
apport information ** Attachment added: "WifiSyslog.txt" https://bugs.launchpad.net/bugs/1353050/+attachment/4170585/+files/WifiSyslog.txt ** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1353050 Title: External USB3 device does not work in USB3 port Status in “linux” package in Ubuntu: Confirmed Bug description: External USB3 drive (Seagate GoFlex) connected to a USB3 port fails to mount on OS. Same unit works on USB2 ports (at USB2 speeds). I expect my external USB3 drive to be recognized by the OS and able to operate at USB3 speeds. Mint 17 64-bit Cinammon (Ubuntu 14.04). Necessary details below or attached. Ubuntu 3.13.0-24.46-generic 3.13.9 Description: Linux Mint 17 Qiana Release: 17 I have a Gigabyte GA-990FXA-UD3 motherboard. UEFI/BIOS set to enable legacy USB support and both XHCI and EHCI handoff to OS (disabling these has no effect). Same bug reported here: https://bugs.launchpad.net/linuxmint/+bug/1348669 $dmesg | grep "usb 9-4" [ 2133.637961] usb 9-4: new SuperSpeed USB device number 2 using xhci_hcd [ 2133.653736] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2133.654362] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5 [ 2133.654370] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1 [ 2133.654377] usb 9-4: Product: GoFlex Desk [ 2133.654383] usb 9-4: Manufacturer: Seagate [ 2133.654388] usb 9-4: SerialNumber: NA0LP2NG [ 2147.687559] usb 9-4: reset SuperSpeed USB device number 2 using xhci_hcd [ 2147.703314] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2147.703610] usb 9-4: Busted HC? Not enough HCD resources for old configuration. [ 2147.703784] usb 9-4: USB disconnect, device number 2 [ 2148.092071] usb 9-4: new SuperSpeed USB device number 3 using xhci_hcd [ 2148.107823] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2148.108449] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5 [ 2148.108457] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1 [ 2148.108464] usb 9-4: Product: GoFlex Desk [ 2148.108470] usb 9-4: Manufacturer: Seagate [ 2148.108475] usb 9-4: SerialNumber: NA0LP2NG [ 2154.227723] usb 9-4: reset SuperSpeed USB device number 3 using xhci_hcd [ 2154.243565] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2154.243813] usb 9-4: Busted HC? Not enough HCD resources for old configuration. [ 2154.244021] usb 9-4: USB disconnect, device number 3 [ 2154.632267] usb 9-4: new SuperSpeed USB device number 4 using xhci_hcd [ 2154.648038] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2154.648678] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5 [ 2154.648687] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1 [ 2154.648694] usb 9-4: Product: GoFlex Desk [ 2154.648700] usb 9-4: Manufacturer: Seagate [ 2154.648705] usb 9-4: SerialNumber: NA0LP2NG [ 2160.768006] usb 9-4: reset SuperSpeed USB device number 4 using xhci_hcd [ 2160.783745] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2160.783997] usb 9-4: Busted HC? Not enough HCD resources for old configuration. [ 2160.784203] usb 9-4: USB disconnect, device number 4 [ 2161.172418] usb 9-4: new SuperSpeed USB device number 5 using xhci_hcd [ 2161.188263] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2161.17] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5 [ 2161.188896] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1 [ 2161.188903] usb 9-4: Product: GoFlex Desk [ 2161.188908] usb 9-4: Manufacturer: Seagate [ 2161.188913] usb 9-4: SerialNumber: NA0LP2NG [ 2167.308200] usb 9-4: reset SuperSpeed USB device number 5 using xhci_hcd [ 2167.323943] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2167.324190] usb 9-4: Busted HC? Not enough HCD resources for old configuration. [ 2167.324401] usb 9-4: USB disconnect, device number 5 [ 2167.712527] usb 9-4: new SuperSpeed USB device number 6 using xhci_hcd [ 2167.728431] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2167.729066] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5 [ 2167.729074] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1 [ 2167.729081] usb 9-4: Product: GoFlex Desk [ 2167.729087] usb 9-4: Manufacturer: Seagate [ 2167.729092] usb 9-4: SerialNumber: NA0LP2NG [ 2173.848366] usb 9-4: reset SuperSpeed USB device number 6 u
[Kernel-packages] [Bug 1353050] IwConfig.txt
apport information ** Attachment added: "IwConfig.txt" https://bugs.launchpad.net/bugs/1353050/+attachment/4170576/+files/IwConfig.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1353050 Title: External USB3 device does not work in USB3 port Status in “linux” package in Ubuntu: Confirmed Bug description: External USB3 drive (Seagate GoFlex) connected to a USB3 port fails to mount on OS. Same unit works on USB2 ports (at USB2 speeds). I expect my external USB3 drive to be recognized by the OS and able to operate at USB3 speeds. Mint 17 64-bit Cinammon (Ubuntu 14.04). Necessary details below or attached. Ubuntu 3.13.0-24.46-generic 3.13.9 Description: Linux Mint 17 Qiana Release: 17 I have a Gigabyte GA-990FXA-UD3 motherboard. UEFI/BIOS set to enable legacy USB support and both XHCI and EHCI handoff to OS (disabling these has no effect). Same bug reported here: https://bugs.launchpad.net/linuxmint/+bug/1348669 $dmesg | grep "usb 9-4" [ 2133.637961] usb 9-4: new SuperSpeed USB device number 2 using xhci_hcd [ 2133.653736] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2133.654362] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5 [ 2133.654370] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1 [ 2133.654377] usb 9-4: Product: GoFlex Desk [ 2133.654383] usb 9-4: Manufacturer: Seagate [ 2133.654388] usb 9-4: SerialNumber: NA0LP2NG [ 2147.687559] usb 9-4: reset SuperSpeed USB device number 2 using xhci_hcd [ 2147.703314] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2147.703610] usb 9-4: Busted HC? Not enough HCD resources for old configuration. [ 2147.703784] usb 9-4: USB disconnect, device number 2 [ 2148.092071] usb 9-4: new SuperSpeed USB device number 3 using xhci_hcd [ 2148.107823] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2148.108449] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5 [ 2148.108457] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1 [ 2148.108464] usb 9-4: Product: GoFlex Desk [ 2148.108470] usb 9-4: Manufacturer: Seagate [ 2148.108475] usb 9-4: SerialNumber: NA0LP2NG [ 2154.227723] usb 9-4: reset SuperSpeed USB device number 3 using xhci_hcd [ 2154.243565] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2154.243813] usb 9-4: Busted HC? Not enough HCD resources for old configuration. [ 2154.244021] usb 9-4: USB disconnect, device number 3 [ 2154.632267] usb 9-4: new SuperSpeed USB device number 4 using xhci_hcd [ 2154.648038] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2154.648678] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5 [ 2154.648687] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1 [ 2154.648694] usb 9-4: Product: GoFlex Desk [ 2154.648700] usb 9-4: Manufacturer: Seagate [ 2154.648705] usb 9-4: SerialNumber: NA0LP2NG [ 2160.768006] usb 9-4: reset SuperSpeed USB device number 4 using xhci_hcd [ 2160.783745] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2160.783997] usb 9-4: Busted HC? Not enough HCD resources for old configuration. [ 2160.784203] usb 9-4: USB disconnect, device number 4 [ 2161.172418] usb 9-4: new SuperSpeed USB device number 5 using xhci_hcd [ 2161.188263] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2161.17] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5 [ 2161.188896] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1 [ 2161.188903] usb 9-4: Product: GoFlex Desk [ 2161.188908] usb 9-4: Manufacturer: Seagate [ 2161.188913] usb 9-4: SerialNumber: NA0LP2NG [ 2167.308200] usb 9-4: reset SuperSpeed USB device number 5 using xhci_hcd [ 2167.323943] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2167.324190] usb 9-4: Busted HC? Not enough HCD resources for old configuration. [ 2167.324401] usb 9-4: USB disconnect, device number 5 [ 2167.712527] usb 9-4: new SuperSpeed USB device number 6 using xhci_hcd [ 2167.728431] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2167.729066] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5 [ 2167.729074] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1 [ 2167.729081] usb 9-4: Product: GoFlex Desk [ 2167.729087] usb 9-4: Manufacturer: Seagate [ 2167.729092] usb 9-4: SerialNumber: NA0LP2NG [ 2173.848366] usb 9-4: reset SuperSpeed USB device number 6 using xhci_hcd [ 2173.864136] usb 9-4: Parent hub missing LPM exit latenc
[Kernel-packages] [Bug 1353050] ProcCpuinfo.txt
apport information ** Attachment added: "ProcCpuinfo.txt" https://bugs.launchpad.net/bugs/1353050/+attachment/4170579/+files/ProcCpuinfo.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1353050 Title: External USB3 device does not work in USB3 port Status in “linux” package in Ubuntu: Confirmed Bug description: External USB3 drive (Seagate GoFlex) connected to a USB3 port fails to mount on OS. Same unit works on USB2 ports (at USB2 speeds). I expect my external USB3 drive to be recognized by the OS and able to operate at USB3 speeds. Mint 17 64-bit Cinammon (Ubuntu 14.04). Necessary details below or attached. Ubuntu 3.13.0-24.46-generic 3.13.9 Description: Linux Mint 17 Qiana Release: 17 I have a Gigabyte GA-990FXA-UD3 motherboard. UEFI/BIOS set to enable legacy USB support and both XHCI and EHCI handoff to OS (disabling these has no effect). Same bug reported here: https://bugs.launchpad.net/linuxmint/+bug/1348669 $dmesg | grep "usb 9-4" [ 2133.637961] usb 9-4: new SuperSpeed USB device number 2 using xhci_hcd [ 2133.653736] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2133.654362] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5 [ 2133.654370] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1 [ 2133.654377] usb 9-4: Product: GoFlex Desk [ 2133.654383] usb 9-4: Manufacturer: Seagate [ 2133.654388] usb 9-4: SerialNumber: NA0LP2NG [ 2147.687559] usb 9-4: reset SuperSpeed USB device number 2 using xhci_hcd [ 2147.703314] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2147.703610] usb 9-4: Busted HC? Not enough HCD resources for old configuration. [ 2147.703784] usb 9-4: USB disconnect, device number 2 [ 2148.092071] usb 9-4: new SuperSpeed USB device number 3 using xhci_hcd [ 2148.107823] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2148.108449] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5 [ 2148.108457] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1 [ 2148.108464] usb 9-4: Product: GoFlex Desk [ 2148.108470] usb 9-4: Manufacturer: Seagate [ 2148.108475] usb 9-4: SerialNumber: NA0LP2NG [ 2154.227723] usb 9-4: reset SuperSpeed USB device number 3 using xhci_hcd [ 2154.243565] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2154.243813] usb 9-4: Busted HC? Not enough HCD resources for old configuration. [ 2154.244021] usb 9-4: USB disconnect, device number 3 [ 2154.632267] usb 9-4: new SuperSpeed USB device number 4 using xhci_hcd [ 2154.648038] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2154.648678] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5 [ 2154.648687] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1 [ 2154.648694] usb 9-4: Product: GoFlex Desk [ 2154.648700] usb 9-4: Manufacturer: Seagate [ 2154.648705] usb 9-4: SerialNumber: NA0LP2NG [ 2160.768006] usb 9-4: reset SuperSpeed USB device number 4 using xhci_hcd [ 2160.783745] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2160.783997] usb 9-4: Busted HC? Not enough HCD resources for old configuration. [ 2160.784203] usb 9-4: USB disconnect, device number 4 [ 2161.172418] usb 9-4: new SuperSpeed USB device number 5 using xhci_hcd [ 2161.188263] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2161.17] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5 [ 2161.188896] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1 [ 2161.188903] usb 9-4: Product: GoFlex Desk [ 2161.188908] usb 9-4: Manufacturer: Seagate [ 2161.188913] usb 9-4: SerialNumber: NA0LP2NG [ 2167.308200] usb 9-4: reset SuperSpeed USB device number 5 using xhci_hcd [ 2167.323943] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2167.324190] usb 9-4: Busted HC? Not enough HCD resources for old configuration. [ 2167.324401] usb 9-4: USB disconnect, device number 5 [ 2167.712527] usb 9-4: new SuperSpeed USB device number 6 using xhci_hcd [ 2167.728431] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2167.729066] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5 [ 2167.729074] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1 [ 2167.729081] usb 9-4: Product: GoFlex Desk [ 2167.729087] usb 9-4: Manufacturer: Seagate [ 2167.729092] usb 9-4: SerialNumber: NA0LP2NG [ 2173.848366] usb 9-4: reset SuperSpeed USB device number 6 using xhci_hcd [ 2173.864136] usb 9-4: Parent hub missing LPM exit
[Kernel-packages] [Bug 1353050] PulseList.txt
apport information ** Attachment added: "PulseList.txt" https://bugs.launchpad.net/bugs/1353050/+attachment/4170582/+files/PulseList.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1353050 Title: External USB3 device does not work in USB3 port Status in “linux” package in Ubuntu: Confirmed Bug description: External USB3 drive (Seagate GoFlex) connected to a USB3 port fails to mount on OS. Same unit works on USB2 ports (at USB2 speeds). I expect my external USB3 drive to be recognized by the OS and able to operate at USB3 speeds. Mint 17 64-bit Cinammon (Ubuntu 14.04). Necessary details below or attached. Ubuntu 3.13.0-24.46-generic 3.13.9 Description: Linux Mint 17 Qiana Release: 17 I have a Gigabyte GA-990FXA-UD3 motherboard. UEFI/BIOS set to enable legacy USB support and both XHCI and EHCI handoff to OS (disabling these has no effect). Same bug reported here: https://bugs.launchpad.net/linuxmint/+bug/1348669 $dmesg | grep "usb 9-4" [ 2133.637961] usb 9-4: new SuperSpeed USB device number 2 using xhci_hcd [ 2133.653736] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2133.654362] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5 [ 2133.654370] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1 [ 2133.654377] usb 9-4: Product: GoFlex Desk [ 2133.654383] usb 9-4: Manufacturer: Seagate [ 2133.654388] usb 9-4: SerialNumber: NA0LP2NG [ 2147.687559] usb 9-4: reset SuperSpeed USB device number 2 using xhci_hcd [ 2147.703314] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2147.703610] usb 9-4: Busted HC? Not enough HCD resources for old configuration. [ 2147.703784] usb 9-4: USB disconnect, device number 2 [ 2148.092071] usb 9-4: new SuperSpeed USB device number 3 using xhci_hcd [ 2148.107823] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2148.108449] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5 [ 2148.108457] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1 [ 2148.108464] usb 9-4: Product: GoFlex Desk [ 2148.108470] usb 9-4: Manufacturer: Seagate [ 2148.108475] usb 9-4: SerialNumber: NA0LP2NG [ 2154.227723] usb 9-4: reset SuperSpeed USB device number 3 using xhci_hcd [ 2154.243565] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2154.243813] usb 9-4: Busted HC? Not enough HCD resources for old configuration. [ 2154.244021] usb 9-4: USB disconnect, device number 3 [ 2154.632267] usb 9-4: new SuperSpeed USB device number 4 using xhci_hcd [ 2154.648038] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2154.648678] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5 [ 2154.648687] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1 [ 2154.648694] usb 9-4: Product: GoFlex Desk [ 2154.648700] usb 9-4: Manufacturer: Seagate [ 2154.648705] usb 9-4: SerialNumber: NA0LP2NG [ 2160.768006] usb 9-4: reset SuperSpeed USB device number 4 using xhci_hcd [ 2160.783745] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2160.783997] usb 9-4: Busted HC? Not enough HCD resources for old configuration. [ 2160.784203] usb 9-4: USB disconnect, device number 4 [ 2161.172418] usb 9-4: new SuperSpeed USB device number 5 using xhci_hcd [ 2161.188263] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2161.17] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5 [ 2161.188896] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1 [ 2161.188903] usb 9-4: Product: GoFlex Desk [ 2161.188908] usb 9-4: Manufacturer: Seagate [ 2161.188913] usb 9-4: SerialNumber: NA0LP2NG [ 2167.308200] usb 9-4: reset SuperSpeed USB device number 5 using xhci_hcd [ 2167.323943] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2167.324190] usb 9-4: Busted HC? Not enough HCD resources for old configuration. [ 2167.324401] usb 9-4: USB disconnect, device number 5 [ 2167.712527] usb 9-4: new SuperSpeed USB device number 6 using xhci_hcd [ 2167.728431] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2167.729066] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5 [ 2167.729074] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1 [ 2167.729081] usb 9-4: Product: GoFlex Desk [ 2167.729087] usb 9-4: Manufacturer: Seagate [ 2167.729092] usb 9-4: SerialNumber: NA0LP2NG [ 2173.848366] usb 9-4: reset SuperSpeed USB device number 6 using xhci_hcd [ 2173.864136] usb 9-4: Parent hub missing LPM exit late
[Kernel-packages] [Bug 1353050] CurrentDmesg.txt
apport information ** Attachment added: "CurrentDmesg.txt" https://bugs.launchpad.net/bugs/1353050/+attachment/4170575/+files/CurrentDmesg.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1353050 Title: External USB3 device does not work in USB3 port Status in “linux” package in Ubuntu: Confirmed Bug description: External USB3 drive (Seagate GoFlex) connected to a USB3 port fails to mount on OS. Same unit works on USB2 ports (at USB2 speeds). I expect my external USB3 drive to be recognized by the OS and able to operate at USB3 speeds. Mint 17 64-bit Cinammon (Ubuntu 14.04). Necessary details below or attached. Ubuntu 3.13.0-24.46-generic 3.13.9 Description: Linux Mint 17 Qiana Release: 17 I have a Gigabyte GA-990FXA-UD3 motherboard. UEFI/BIOS set to enable legacy USB support and both XHCI and EHCI handoff to OS (disabling these has no effect). Same bug reported here: https://bugs.launchpad.net/linuxmint/+bug/1348669 $dmesg | grep "usb 9-4" [ 2133.637961] usb 9-4: new SuperSpeed USB device number 2 using xhci_hcd [ 2133.653736] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2133.654362] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5 [ 2133.654370] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1 [ 2133.654377] usb 9-4: Product: GoFlex Desk [ 2133.654383] usb 9-4: Manufacturer: Seagate [ 2133.654388] usb 9-4: SerialNumber: NA0LP2NG [ 2147.687559] usb 9-4: reset SuperSpeed USB device number 2 using xhci_hcd [ 2147.703314] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2147.703610] usb 9-4: Busted HC? Not enough HCD resources for old configuration. [ 2147.703784] usb 9-4: USB disconnect, device number 2 [ 2148.092071] usb 9-4: new SuperSpeed USB device number 3 using xhci_hcd [ 2148.107823] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2148.108449] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5 [ 2148.108457] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1 [ 2148.108464] usb 9-4: Product: GoFlex Desk [ 2148.108470] usb 9-4: Manufacturer: Seagate [ 2148.108475] usb 9-4: SerialNumber: NA0LP2NG [ 2154.227723] usb 9-4: reset SuperSpeed USB device number 3 using xhci_hcd [ 2154.243565] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2154.243813] usb 9-4: Busted HC? Not enough HCD resources for old configuration. [ 2154.244021] usb 9-4: USB disconnect, device number 3 [ 2154.632267] usb 9-4: new SuperSpeed USB device number 4 using xhci_hcd [ 2154.648038] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2154.648678] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5 [ 2154.648687] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1 [ 2154.648694] usb 9-4: Product: GoFlex Desk [ 2154.648700] usb 9-4: Manufacturer: Seagate [ 2154.648705] usb 9-4: SerialNumber: NA0LP2NG [ 2160.768006] usb 9-4: reset SuperSpeed USB device number 4 using xhci_hcd [ 2160.783745] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2160.783997] usb 9-4: Busted HC? Not enough HCD resources for old configuration. [ 2160.784203] usb 9-4: USB disconnect, device number 4 [ 2161.172418] usb 9-4: new SuperSpeed USB device number 5 using xhci_hcd [ 2161.188263] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2161.17] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5 [ 2161.188896] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1 [ 2161.188903] usb 9-4: Product: GoFlex Desk [ 2161.188908] usb 9-4: Manufacturer: Seagate [ 2161.188913] usb 9-4: SerialNumber: NA0LP2NG [ 2167.308200] usb 9-4: reset SuperSpeed USB device number 5 using xhci_hcd [ 2167.323943] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2167.324190] usb 9-4: Busted HC? Not enough HCD resources for old configuration. [ 2167.324401] usb 9-4: USB disconnect, device number 5 [ 2167.712527] usb 9-4: new SuperSpeed USB device number 6 using xhci_hcd [ 2167.728431] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2167.729066] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5 [ 2167.729074] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1 [ 2167.729081] usb 9-4: Product: GoFlex Desk [ 2167.729087] usb 9-4: Manufacturer: Seagate [ 2167.729092] usb 9-4: SerialNumber: NA0LP2NG [ 2173.848366] usb 9-4: reset SuperSpeed USB device number 6 using xhci_hcd [ 2173.864136] usb 9-4: Parent hub missing LPM exi
[Kernel-packages] [Bug 1353050] Lsusb.txt
apport information ** Attachment added: "Lsusb.txt" https://bugs.launchpad.net/bugs/1353050/+attachment/4170578/+files/Lsusb.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1353050 Title: External USB3 device does not work in USB3 port Status in “linux” package in Ubuntu: Confirmed Bug description: External USB3 drive (Seagate GoFlex) connected to a USB3 port fails to mount on OS. Same unit works on USB2 ports (at USB2 speeds). I expect my external USB3 drive to be recognized by the OS and able to operate at USB3 speeds. Mint 17 64-bit Cinammon (Ubuntu 14.04). Necessary details below or attached. Ubuntu 3.13.0-24.46-generic 3.13.9 Description: Linux Mint 17 Qiana Release: 17 I have a Gigabyte GA-990FXA-UD3 motherboard. UEFI/BIOS set to enable legacy USB support and both XHCI and EHCI handoff to OS (disabling these has no effect). Same bug reported here: https://bugs.launchpad.net/linuxmint/+bug/1348669 $dmesg | grep "usb 9-4" [ 2133.637961] usb 9-4: new SuperSpeed USB device number 2 using xhci_hcd [ 2133.653736] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2133.654362] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5 [ 2133.654370] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1 [ 2133.654377] usb 9-4: Product: GoFlex Desk [ 2133.654383] usb 9-4: Manufacturer: Seagate [ 2133.654388] usb 9-4: SerialNumber: NA0LP2NG [ 2147.687559] usb 9-4: reset SuperSpeed USB device number 2 using xhci_hcd [ 2147.703314] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2147.703610] usb 9-4: Busted HC? Not enough HCD resources for old configuration. [ 2147.703784] usb 9-4: USB disconnect, device number 2 [ 2148.092071] usb 9-4: new SuperSpeed USB device number 3 using xhci_hcd [ 2148.107823] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2148.108449] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5 [ 2148.108457] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1 [ 2148.108464] usb 9-4: Product: GoFlex Desk [ 2148.108470] usb 9-4: Manufacturer: Seagate [ 2148.108475] usb 9-4: SerialNumber: NA0LP2NG [ 2154.227723] usb 9-4: reset SuperSpeed USB device number 3 using xhci_hcd [ 2154.243565] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2154.243813] usb 9-4: Busted HC? Not enough HCD resources for old configuration. [ 2154.244021] usb 9-4: USB disconnect, device number 3 [ 2154.632267] usb 9-4: new SuperSpeed USB device number 4 using xhci_hcd [ 2154.648038] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2154.648678] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5 [ 2154.648687] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1 [ 2154.648694] usb 9-4: Product: GoFlex Desk [ 2154.648700] usb 9-4: Manufacturer: Seagate [ 2154.648705] usb 9-4: SerialNumber: NA0LP2NG [ 2160.768006] usb 9-4: reset SuperSpeed USB device number 4 using xhci_hcd [ 2160.783745] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2160.783997] usb 9-4: Busted HC? Not enough HCD resources for old configuration. [ 2160.784203] usb 9-4: USB disconnect, device number 4 [ 2161.172418] usb 9-4: new SuperSpeed USB device number 5 using xhci_hcd [ 2161.188263] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2161.17] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5 [ 2161.188896] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1 [ 2161.188903] usb 9-4: Product: GoFlex Desk [ 2161.188908] usb 9-4: Manufacturer: Seagate [ 2161.188913] usb 9-4: SerialNumber: NA0LP2NG [ 2167.308200] usb 9-4: reset SuperSpeed USB device number 5 using xhci_hcd [ 2167.323943] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2167.324190] usb 9-4: Busted HC? Not enough HCD resources for old configuration. [ 2167.324401] usb 9-4: USB disconnect, device number 5 [ 2167.712527] usb 9-4: new SuperSpeed USB device number 6 using xhci_hcd [ 2167.728431] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2167.729066] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5 [ 2167.729074] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1 [ 2167.729081] usb 9-4: Product: GoFlex Desk [ 2167.729087] usb 9-4: Manufacturer: Seagate [ 2167.729092] usb 9-4: SerialNumber: NA0LP2NG [ 2173.848366] usb 9-4: reset SuperSpeed USB device number 6 using xhci_hcd [ 2173.864136] usb 9-4: Parent hub missing LPM exit latency info.
[Kernel-packages] [Bug 1353050] UdevDb.txt
apport information ** Attachment added: "UdevDb.txt" https://bugs.launchpad.net/bugs/1353050/+attachment/4170583/+files/UdevDb.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1353050 Title: External USB3 device does not work in USB3 port Status in “linux” package in Ubuntu: Confirmed Bug description: External USB3 drive (Seagate GoFlex) connected to a USB3 port fails to mount on OS. Same unit works on USB2 ports (at USB2 speeds). I expect my external USB3 drive to be recognized by the OS and able to operate at USB3 speeds. Mint 17 64-bit Cinammon (Ubuntu 14.04). Necessary details below or attached. Ubuntu 3.13.0-24.46-generic 3.13.9 Description: Linux Mint 17 Qiana Release: 17 I have a Gigabyte GA-990FXA-UD3 motherboard. UEFI/BIOS set to enable legacy USB support and both XHCI and EHCI handoff to OS (disabling these has no effect). Same bug reported here: https://bugs.launchpad.net/linuxmint/+bug/1348669 $dmesg | grep "usb 9-4" [ 2133.637961] usb 9-4: new SuperSpeed USB device number 2 using xhci_hcd [ 2133.653736] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2133.654362] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5 [ 2133.654370] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1 [ 2133.654377] usb 9-4: Product: GoFlex Desk [ 2133.654383] usb 9-4: Manufacturer: Seagate [ 2133.654388] usb 9-4: SerialNumber: NA0LP2NG [ 2147.687559] usb 9-4: reset SuperSpeed USB device number 2 using xhci_hcd [ 2147.703314] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2147.703610] usb 9-4: Busted HC? Not enough HCD resources for old configuration. [ 2147.703784] usb 9-4: USB disconnect, device number 2 [ 2148.092071] usb 9-4: new SuperSpeed USB device number 3 using xhci_hcd [ 2148.107823] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2148.108449] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5 [ 2148.108457] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1 [ 2148.108464] usb 9-4: Product: GoFlex Desk [ 2148.108470] usb 9-4: Manufacturer: Seagate [ 2148.108475] usb 9-4: SerialNumber: NA0LP2NG [ 2154.227723] usb 9-4: reset SuperSpeed USB device number 3 using xhci_hcd [ 2154.243565] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2154.243813] usb 9-4: Busted HC? Not enough HCD resources for old configuration. [ 2154.244021] usb 9-4: USB disconnect, device number 3 [ 2154.632267] usb 9-4: new SuperSpeed USB device number 4 using xhci_hcd [ 2154.648038] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2154.648678] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5 [ 2154.648687] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1 [ 2154.648694] usb 9-4: Product: GoFlex Desk [ 2154.648700] usb 9-4: Manufacturer: Seagate [ 2154.648705] usb 9-4: SerialNumber: NA0LP2NG [ 2160.768006] usb 9-4: reset SuperSpeed USB device number 4 using xhci_hcd [ 2160.783745] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2160.783997] usb 9-4: Busted HC? Not enough HCD resources for old configuration. [ 2160.784203] usb 9-4: USB disconnect, device number 4 [ 2161.172418] usb 9-4: new SuperSpeed USB device number 5 using xhci_hcd [ 2161.188263] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2161.17] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5 [ 2161.188896] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1 [ 2161.188903] usb 9-4: Product: GoFlex Desk [ 2161.188908] usb 9-4: Manufacturer: Seagate [ 2161.188913] usb 9-4: SerialNumber: NA0LP2NG [ 2167.308200] usb 9-4: reset SuperSpeed USB device number 5 using xhci_hcd [ 2167.323943] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2167.324190] usb 9-4: Busted HC? Not enough HCD resources for old configuration. [ 2167.324401] usb 9-4: USB disconnect, device number 5 [ 2167.712527] usb 9-4: new SuperSpeed USB device number 6 using xhci_hcd [ 2167.728431] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2167.729066] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5 [ 2167.729074] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1 [ 2167.729081] usb 9-4: Product: GoFlex Desk [ 2167.729087] usb 9-4: Manufacturer: Seagate [ 2167.729092] usb 9-4: SerialNumber: NA0LP2NG [ 2173.848366] usb 9-4: reset SuperSpeed USB device number 6 using xhci_hcd [ 2173.864136] usb 9-4: Parent hub missing LPM exit latency inf
[Kernel-packages] [Bug 1353050] Lspci.txt
apport information ** Attachment added: "Lspci.txt" https://bugs.launchpad.net/bugs/1353050/+attachment/4170577/+files/Lspci.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1353050 Title: External USB3 device does not work in USB3 port Status in “linux” package in Ubuntu: Confirmed Bug description: External USB3 drive (Seagate GoFlex) connected to a USB3 port fails to mount on OS. Same unit works on USB2 ports (at USB2 speeds). I expect my external USB3 drive to be recognized by the OS and able to operate at USB3 speeds. Mint 17 64-bit Cinammon (Ubuntu 14.04). Necessary details below or attached. Ubuntu 3.13.0-24.46-generic 3.13.9 Description: Linux Mint 17 Qiana Release: 17 I have a Gigabyte GA-990FXA-UD3 motherboard. UEFI/BIOS set to enable legacy USB support and both XHCI and EHCI handoff to OS (disabling these has no effect). Same bug reported here: https://bugs.launchpad.net/linuxmint/+bug/1348669 $dmesg | grep "usb 9-4" [ 2133.637961] usb 9-4: new SuperSpeed USB device number 2 using xhci_hcd [ 2133.653736] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2133.654362] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5 [ 2133.654370] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1 [ 2133.654377] usb 9-4: Product: GoFlex Desk [ 2133.654383] usb 9-4: Manufacturer: Seagate [ 2133.654388] usb 9-4: SerialNumber: NA0LP2NG [ 2147.687559] usb 9-4: reset SuperSpeed USB device number 2 using xhci_hcd [ 2147.703314] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2147.703610] usb 9-4: Busted HC? Not enough HCD resources for old configuration. [ 2147.703784] usb 9-4: USB disconnect, device number 2 [ 2148.092071] usb 9-4: new SuperSpeed USB device number 3 using xhci_hcd [ 2148.107823] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2148.108449] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5 [ 2148.108457] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1 [ 2148.108464] usb 9-4: Product: GoFlex Desk [ 2148.108470] usb 9-4: Manufacturer: Seagate [ 2148.108475] usb 9-4: SerialNumber: NA0LP2NG [ 2154.227723] usb 9-4: reset SuperSpeed USB device number 3 using xhci_hcd [ 2154.243565] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2154.243813] usb 9-4: Busted HC? Not enough HCD resources for old configuration. [ 2154.244021] usb 9-4: USB disconnect, device number 3 [ 2154.632267] usb 9-4: new SuperSpeed USB device number 4 using xhci_hcd [ 2154.648038] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2154.648678] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5 [ 2154.648687] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1 [ 2154.648694] usb 9-4: Product: GoFlex Desk [ 2154.648700] usb 9-4: Manufacturer: Seagate [ 2154.648705] usb 9-4: SerialNumber: NA0LP2NG [ 2160.768006] usb 9-4: reset SuperSpeed USB device number 4 using xhci_hcd [ 2160.783745] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2160.783997] usb 9-4: Busted HC? Not enough HCD resources for old configuration. [ 2160.784203] usb 9-4: USB disconnect, device number 4 [ 2161.172418] usb 9-4: new SuperSpeed USB device number 5 using xhci_hcd [ 2161.188263] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2161.17] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5 [ 2161.188896] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1 [ 2161.188903] usb 9-4: Product: GoFlex Desk [ 2161.188908] usb 9-4: Manufacturer: Seagate [ 2161.188913] usb 9-4: SerialNumber: NA0LP2NG [ 2167.308200] usb 9-4: reset SuperSpeed USB device number 5 using xhci_hcd [ 2167.323943] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2167.324190] usb 9-4: Busted HC? Not enough HCD resources for old configuration. [ 2167.324401] usb 9-4: USB disconnect, device number 5 [ 2167.712527] usb 9-4: new SuperSpeed USB device number 6 using xhci_hcd [ 2167.728431] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2167.729066] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5 [ 2167.729074] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1 [ 2167.729081] usb 9-4: Product: GoFlex Desk [ 2167.729087] usb 9-4: Manufacturer: Seagate [ 2167.729092] usb 9-4: SerialNumber: NA0LP2NG [ 2173.848366] usb 9-4: reset SuperSpeed USB device number 6 using xhci_hcd [ 2173.864136] usb 9-4: Parent hub missing LPM exit latency info.
[Kernel-packages] [Bug 1353050] CRDA.txt
apport information ** Attachment added: "CRDA.txt" https://bugs.launchpad.net/bugs/1353050/+attachment/4170574/+files/CRDA.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1353050 Title: External USB3 device does not work in USB3 port Status in “linux” package in Ubuntu: Confirmed Bug description: External USB3 drive (Seagate GoFlex) connected to a USB3 port fails to mount on OS. Same unit works on USB2 ports (at USB2 speeds). I expect my external USB3 drive to be recognized by the OS and able to operate at USB3 speeds. Mint 17 64-bit Cinammon (Ubuntu 14.04). Necessary details below or attached. Ubuntu 3.13.0-24.46-generic 3.13.9 Description: Linux Mint 17 Qiana Release: 17 I have a Gigabyte GA-990FXA-UD3 motherboard. UEFI/BIOS set to enable legacy USB support and both XHCI and EHCI handoff to OS (disabling these has no effect). Same bug reported here: https://bugs.launchpad.net/linuxmint/+bug/1348669 $dmesg | grep "usb 9-4" [ 2133.637961] usb 9-4: new SuperSpeed USB device number 2 using xhci_hcd [ 2133.653736] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2133.654362] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5 [ 2133.654370] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1 [ 2133.654377] usb 9-4: Product: GoFlex Desk [ 2133.654383] usb 9-4: Manufacturer: Seagate [ 2133.654388] usb 9-4: SerialNumber: NA0LP2NG [ 2147.687559] usb 9-4: reset SuperSpeed USB device number 2 using xhci_hcd [ 2147.703314] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2147.703610] usb 9-4: Busted HC? Not enough HCD resources for old configuration. [ 2147.703784] usb 9-4: USB disconnect, device number 2 [ 2148.092071] usb 9-4: new SuperSpeed USB device number 3 using xhci_hcd [ 2148.107823] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2148.108449] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5 [ 2148.108457] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1 [ 2148.108464] usb 9-4: Product: GoFlex Desk [ 2148.108470] usb 9-4: Manufacturer: Seagate [ 2148.108475] usb 9-4: SerialNumber: NA0LP2NG [ 2154.227723] usb 9-4: reset SuperSpeed USB device number 3 using xhci_hcd [ 2154.243565] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2154.243813] usb 9-4: Busted HC? Not enough HCD resources for old configuration. [ 2154.244021] usb 9-4: USB disconnect, device number 3 [ 2154.632267] usb 9-4: new SuperSpeed USB device number 4 using xhci_hcd [ 2154.648038] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2154.648678] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5 [ 2154.648687] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1 [ 2154.648694] usb 9-4: Product: GoFlex Desk [ 2154.648700] usb 9-4: Manufacturer: Seagate [ 2154.648705] usb 9-4: SerialNumber: NA0LP2NG [ 2160.768006] usb 9-4: reset SuperSpeed USB device number 4 using xhci_hcd [ 2160.783745] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2160.783997] usb 9-4: Busted HC? Not enough HCD resources for old configuration. [ 2160.784203] usb 9-4: USB disconnect, device number 4 [ 2161.172418] usb 9-4: new SuperSpeed USB device number 5 using xhci_hcd [ 2161.188263] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2161.17] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5 [ 2161.188896] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1 [ 2161.188903] usb 9-4: Product: GoFlex Desk [ 2161.188908] usb 9-4: Manufacturer: Seagate [ 2161.188913] usb 9-4: SerialNumber: NA0LP2NG [ 2167.308200] usb 9-4: reset SuperSpeed USB device number 5 using xhci_hcd [ 2167.323943] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2167.324190] usb 9-4: Busted HC? Not enough HCD resources for old configuration. [ 2167.324401] usb 9-4: USB disconnect, device number 5 [ 2167.712527] usb 9-4: new SuperSpeed USB device number 6 using xhci_hcd [ 2167.728431] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2167.729066] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5 [ 2167.729074] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1 [ 2167.729081] usb 9-4: Product: GoFlex Desk [ 2167.729087] usb 9-4: Manufacturer: Seagate [ 2167.729092] usb 9-4: SerialNumber: NA0LP2NG [ 2173.848366] usb 9-4: reset SuperSpeed USB device number 6 using xhci_hcd [ 2173.864136] usb 9-4: Parent hub missing LPM exit latency info.
[Kernel-packages] [Bug 1353050] BootDmesg.txt
apport information ** Attachment added: "BootDmesg.txt" https://bugs.launchpad.net/bugs/1353050/+attachment/4170573/+files/BootDmesg.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1353050 Title: External USB3 device does not work in USB3 port Status in “linux” package in Ubuntu: Confirmed Bug description: External USB3 drive (Seagate GoFlex) connected to a USB3 port fails to mount on OS. Same unit works on USB2 ports (at USB2 speeds). I expect my external USB3 drive to be recognized by the OS and able to operate at USB3 speeds. Mint 17 64-bit Cinammon (Ubuntu 14.04). Necessary details below or attached. Ubuntu 3.13.0-24.46-generic 3.13.9 Description: Linux Mint 17 Qiana Release: 17 I have a Gigabyte GA-990FXA-UD3 motherboard. UEFI/BIOS set to enable legacy USB support and both XHCI and EHCI handoff to OS (disabling these has no effect). Same bug reported here: https://bugs.launchpad.net/linuxmint/+bug/1348669 $dmesg | grep "usb 9-4" [ 2133.637961] usb 9-4: new SuperSpeed USB device number 2 using xhci_hcd [ 2133.653736] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2133.654362] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5 [ 2133.654370] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1 [ 2133.654377] usb 9-4: Product: GoFlex Desk [ 2133.654383] usb 9-4: Manufacturer: Seagate [ 2133.654388] usb 9-4: SerialNumber: NA0LP2NG [ 2147.687559] usb 9-4: reset SuperSpeed USB device number 2 using xhci_hcd [ 2147.703314] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2147.703610] usb 9-4: Busted HC? Not enough HCD resources for old configuration. [ 2147.703784] usb 9-4: USB disconnect, device number 2 [ 2148.092071] usb 9-4: new SuperSpeed USB device number 3 using xhci_hcd [ 2148.107823] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2148.108449] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5 [ 2148.108457] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1 [ 2148.108464] usb 9-4: Product: GoFlex Desk [ 2148.108470] usb 9-4: Manufacturer: Seagate [ 2148.108475] usb 9-4: SerialNumber: NA0LP2NG [ 2154.227723] usb 9-4: reset SuperSpeed USB device number 3 using xhci_hcd [ 2154.243565] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2154.243813] usb 9-4: Busted HC? Not enough HCD resources for old configuration. [ 2154.244021] usb 9-4: USB disconnect, device number 3 [ 2154.632267] usb 9-4: new SuperSpeed USB device number 4 using xhci_hcd [ 2154.648038] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2154.648678] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5 [ 2154.648687] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1 [ 2154.648694] usb 9-4: Product: GoFlex Desk [ 2154.648700] usb 9-4: Manufacturer: Seagate [ 2154.648705] usb 9-4: SerialNumber: NA0LP2NG [ 2160.768006] usb 9-4: reset SuperSpeed USB device number 4 using xhci_hcd [ 2160.783745] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2160.783997] usb 9-4: Busted HC? Not enough HCD resources for old configuration. [ 2160.784203] usb 9-4: USB disconnect, device number 4 [ 2161.172418] usb 9-4: new SuperSpeed USB device number 5 using xhci_hcd [ 2161.188263] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2161.17] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5 [ 2161.188896] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1 [ 2161.188903] usb 9-4: Product: GoFlex Desk [ 2161.188908] usb 9-4: Manufacturer: Seagate [ 2161.188913] usb 9-4: SerialNumber: NA0LP2NG [ 2167.308200] usb 9-4: reset SuperSpeed USB device number 5 using xhci_hcd [ 2167.323943] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2167.324190] usb 9-4: Busted HC? Not enough HCD resources for old configuration. [ 2167.324401] usb 9-4: USB disconnect, device number 5 [ 2167.712527] usb 9-4: new SuperSpeed USB device number 6 using xhci_hcd [ 2167.728431] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2167.729066] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5 [ 2167.729074] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1 [ 2167.729081] usb 9-4: Product: GoFlex Desk [ 2167.729087] usb 9-4: Manufacturer: Seagate [ 2167.729092] usb 9-4: SerialNumber: NA0LP2NG [ 2173.848366] usb 9-4: reset SuperSpeed USB device number 6 using xhci_hcd [ 2173.864136] usb 9-4: Parent hub missing LPM exit late
[Kernel-packages] [Bug 1353050] ProcModules.txt
apport information ** Attachment added: "ProcModules.txt" https://bugs.launchpad.net/bugs/1353050/+attachment/4170581/+files/ProcModules.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1353050 Title: External USB3 device does not work in USB3 port Status in “linux” package in Ubuntu: Confirmed Bug description: External USB3 drive (Seagate GoFlex) connected to a USB3 port fails to mount on OS. Same unit works on USB2 ports (at USB2 speeds). I expect my external USB3 drive to be recognized by the OS and able to operate at USB3 speeds. Mint 17 64-bit Cinammon (Ubuntu 14.04). Necessary details below or attached. Ubuntu 3.13.0-24.46-generic 3.13.9 Description: Linux Mint 17 Qiana Release: 17 I have a Gigabyte GA-990FXA-UD3 motherboard. UEFI/BIOS set to enable legacy USB support and both XHCI and EHCI handoff to OS (disabling these has no effect). Same bug reported here: https://bugs.launchpad.net/linuxmint/+bug/1348669 $dmesg | grep "usb 9-4" [ 2133.637961] usb 9-4: new SuperSpeed USB device number 2 using xhci_hcd [ 2133.653736] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2133.654362] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5 [ 2133.654370] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1 [ 2133.654377] usb 9-4: Product: GoFlex Desk [ 2133.654383] usb 9-4: Manufacturer: Seagate [ 2133.654388] usb 9-4: SerialNumber: NA0LP2NG [ 2147.687559] usb 9-4: reset SuperSpeed USB device number 2 using xhci_hcd [ 2147.703314] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2147.703610] usb 9-4: Busted HC? Not enough HCD resources for old configuration. [ 2147.703784] usb 9-4: USB disconnect, device number 2 [ 2148.092071] usb 9-4: new SuperSpeed USB device number 3 using xhci_hcd [ 2148.107823] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2148.108449] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5 [ 2148.108457] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1 [ 2148.108464] usb 9-4: Product: GoFlex Desk [ 2148.108470] usb 9-4: Manufacturer: Seagate [ 2148.108475] usb 9-4: SerialNumber: NA0LP2NG [ 2154.227723] usb 9-4: reset SuperSpeed USB device number 3 using xhci_hcd [ 2154.243565] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2154.243813] usb 9-4: Busted HC? Not enough HCD resources for old configuration. [ 2154.244021] usb 9-4: USB disconnect, device number 3 [ 2154.632267] usb 9-4: new SuperSpeed USB device number 4 using xhci_hcd [ 2154.648038] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2154.648678] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5 [ 2154.648687] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1 [ 2154.648694] usb 9-4: Product: GoFlex Desk [ 2154.648700] usb 9-4: Manufacturer: Seagate [ 2154.648705] usb 9-4: SerialNumber: NA0LP2NG [ 2160.768006] usb 9-4: reset SuperSpeed USB device number 4 using xhci_hcd [ 2160.783745] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2160.783997] usb 9-4: Busted HC? Not enough HCD resources for old configuration. [ 2160.784203] usb 9-4: USB disconnect, device number 4 [ 2161.172418] usb 9-4: new SuperSpeed USB device number 5 using xhci_hcd [ 2161.188263] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2161.17] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5 [ 2161.188896] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1 [ 2161.188903] usb 9-4: Product: GoFlex Desk [ 2161.188908] usb 9-4: Manufacturer: Seagate [ 2161.188913] usb 9-4: SerialNumber: NA0LP2NG [ 2167.308200] usb 9-4: reset SuperSpeed USB device number 5 using xhci_hcd [ 2167.323943] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2167.324190] usb 9-4: Busted HC? Not enough HCD resources for old configuration. [ 2167.324401] usb 9-4: USB disconnect, device number 5 [ 2167.712527] usb 9-4: new SuperSpeed USB device number 6 using xhci_hcd [ 2167.728431] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2167.729066] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5 [ 2167.729074] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1 [ 2167.729081] usb 9-4: Product: GoFlex Desk [ 2167.729087] usb 9-4: Manufacturer: Seagate [ 2167.729092] usb 9-4: SerialNumber: NA0LP2NG [ 2173.848366] usb 9-4: reset SuperSpeed USB device number 6 using xhci_hcd [ 2173.864136] usb 9-4: Parent hub missing LPM exit
[Kernel-packages] [Bug 1353050] ProcInterrupts.txt
apport information ** Attachment added: "ProcInterrupts.txt" https://bugs.launchpad.net/bugs/1353050/+attachment/4170580/+files/ProcInterrupts.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1353050 Title: External USB3 device does not work in USB3 port Status in “linux” package in Ubuntu: Confirmed Bug description: External USB3 drive (Seagate GoFlex) connected to a USB3 port fails to mount on OS. Same unit works on USB2 ports (at USB2 speeds). I expect my external USB3 drive to be recognized by the OS and able to operate at USB3 speeds. Mint 17 64-bit Cinammon (Ubuntu 14.04). Necessary details below or attached. Ubuntu 3.13.0-24.46-generic 3.13.9 Description: Linux Mint 17 Qiana Release: 17 I have a Gigabyte GA-990FXA-UD3 motherboard. UEFI/BIOS set to enable legacy USB support and both XHCI and EHCI handoff to OS (disabling these has no effect). Same bug reported here: https://bugs.launchpad.net/linuxmint/+bug/1348669 $dmesg | grep "usb 9-4" [ 2133.637961] usb 9-4: new SuperSpeed USB device number 2 using xhci_hcd [ 2133.653736] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2133.654362] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5 [ 2133.654370] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1 [ 2133.654377] usb 9-4: Product: GoFlex Desk [ 2133.654383] usb 9-4: Manufacturer: Seagate [ 2133.654388] usb 9-4: SerialNumber: NA0LP2NG [ 2147.687559] usb 9-4: reset SuperSpeed USB device number 2 using xhci_hcd [ 2147.703314] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2147.703610] usb 9-4: Busted HC? Not enough HCD resources for old configuration. [ 2147.703784] usb 9-4: USB disconnect, device number 2 [ 2148.092071] usb 9-4: new SuperSpeed USB device number 3 using xhci_hcd [ 2148.107823] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2148.108449] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5 [ 2148.108457] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1 [ 2148.108464] usb 9-4: Product: GoFlex Desk [ 2148.108470] usb 9-4: Manufacturer: Seagate [ 2148.108475] usb 9-4: SerialNumber: NA0LP2NG [ 2154.227723] usb 9-4: reset SuperSpeed USB device number 3 using xhci_hcd [ 2154.243565] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2154.243813] usb 9-4: Busted HC? Not enough HCD resources for old configuration. [ 2154.244021] usb 9-4: USB disconnect, device number 3 [ 2154.632267] usb 9-4: new SuperSpeed USB device number 4 using xhci_hcd [ 2154.648038] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2154.648678] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5 [ 2154.648687] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1 [ 2154.648694] usb 9-4: Product: GoFlex Desk [ 2154.648700] usb 9-4: Manufacturer: Seagate [ 2154.648705] usb 9-4: SerialNumber: NA0LP2NG [ 2160.768006] usb 9-4: reset SuperSpeed USB device number 4 using xhci_hcd [ 2160.783745] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2160.783997] usb 9-4: Busted HC? Not enough HCD resources for old configuration. [ 2160.784203] usb 9-4: USB disconnect, device number 4 [ 2161.172418] usb 9-4: new SuperSpeed USB device number 5 using xhci_hcd [ 2161.188263] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2161.17] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5 [ 2161.188896] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1 [ 2161.188903] usb 9-4: Product: GoFlex Desk [ 2161.188908] usb 9-4: Manufacturer: Seagate [ 2161.188913] usb 9-4: SerialNumber: NA0LP2NG [ 2167.308200] usb 9-4: reset SuperSpeed USB device number 5 using xhci_hcd [ 2167.323943] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2167.324190] usb 9-4: Busted HC? Not enough HCD resources for old configuration. [ 2167.324401] usb 9-4: USB disconnect, device number 5 [ 2167.712527] usb 9-4: new SuperSpeed USB device number 6 using xhci_hcd [ 2167.728431] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2167.729066] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5 [ 2167.729074] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1 [ 2167.729081] usb 9-4: Product: GoFlex Desk [ 2167.729087] usb 9-4: Manufacturer: Seagate [ 2167.729092] usb 9-4: SerialNumber: NA0LP2NG [ 2173.848366] usb 9-4: reset SuperSpeed USB device number 6 using xhci_hcd [ 2173.864136] usb 9-4: Parent hub missing LPM
[Kernel-packages] [Bug 1353050] UdevLog.txt
apport information ** Attachment added: "UdevLog.txt" https://bugs.launchpad.net/bugs/1353050/+attachment/4170584/+files/UdevLog.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1353050 Title: External USB3 device does not work in USB3 port Status in “linux” package in Ubuntu: Confirmed Bug description: External USB3 drive (Seagate GoFlex) connected to a USB3 port fails to mount on OS. Same unit works on USB2 ports (at USB2 speeds). I expect my external USB3 drive to be recognized by the OS and able to operate at USB3 speeds. Mint 17 64-bit Cinammon (Ubuntu 14.04). Necessary details below or attached. Ubuntu 3.13.0-24.46-generic 3.13.9 Description: Linux Mint 17 Qiana Release: 17 I have a Gigabyte GA-990FXA-UD3 motherboard. UEFI/BIOS set to enable legacy USB support and both XHCI and EHCI handoff to OS (disabling these has no effect). Same bug reported here: https://bugs.launchpad.net/linuxmint/+bug/1348669 $dmesg | grep "usb 9-4" [ 2133.637961] usb 9-4: new SuperSpeed USB device number 2 using xhci_hcd [ 2133.653736] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2133.654362] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5 [ 2133.654370] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1 [ 2133.654377] usb 9-4: Product: GoFlex Desk [ 2133.654383] usb 9-4: Manufacturer: Seagate [ 2133.654388] usb 9-4: SerialNumber: NA0LP2NG [ 2147.687559] usb 9-4: reset SuperSpeed USB device number 2 using xhci_hcd [ 2147.703314] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2147.703610] usb 9-4: Busted HC? Not enough HCD resources for old configuration. [ 2147.703784] usb 9-4: USB disconnect, device number 2 [ 2148.092071] usb 9-4: new SuperSpeed USB device number 3 using xhci_hcd [ 2148.107823] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2148.108449] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5 [ 2148.108457] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1 [ 2148.108464] usb 9-4: Product: GoFlex Desk [ 2148.108470] usb 9-4: Manufacturer: Seagate [ 2148.108475] usb 9-4: SerialNumber: NA0LP2NG [ 2154.227723] usb 9-4: reset SuperSpeed USB device number 3 using xhci_hcd [ 2154.243565] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2154.243813] usb 9-4: Busted HC? Not enough HCD resources for old configuration. [ 2154.244021] usb 9-4: USB disconnect, device number 3 [ 2154.632267] usb 9-4: new SuperSpeed USB device number 4 using xhci_hcd [ 2154.648038] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2154.648678] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5 [ 2154.648687] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1 [ 2154.648694] usb 9-4: Product: GoFlex Desk [ 2154.648700] usb 9-4: Manufacturer: Seagate [ 2154.648705] usb 9-4: SerialNumber: NA0LP2NG [ 2160.768006] usb 9-4: reset SuperSpeed USB device number 4 using xhci_hcd [ 2160.783745] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2160.783997] usb 9-4: Busted HC? Not enough HCD resources for old configuration. [ 2160.784203] usb 9-4: USB disconnect, device number 4 [ 2161.172418] usb 9-4: new SuperSpeed USB device number 5 using xhci_hcd [ 2161.188263] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2161.17] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5 [ 2161.188896] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1 [ 2161.188903] usb 9-4: Product: GoFlex Desk [ 2161.188908] usb 9-4: Manufacturer: Seagate [ 2161.188913] usb 9-4: SerialNumber: NA0LP2NG [ 2167.308200] usb 9-4: reset SuperSpeed USB device number 5 using xhci_hcd [ 2167.323943] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2167.324190] usb 9-4: Busted HC? Not enough HCD resources for old configuration. [ 2167.324401] usb 9-4: USB disconnect, device number 5 [ 2167.712527] usb 9-4: new SuperSpeed USB device number 6 using xhci_hcd [ 2167.728431] usb 9-4: Parent hub missing LPM exit latency info. Power management will be impacted. [ 2167.729066] usb 9-4: New USB device found, idVendor=0bc2, idProduct=50a5 [ 2167.729074] usb 9-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1 [ 2167.729081] usb 9-4: Product: GoFlex Desk [ 2167.729087] usb 9-4: Manufacturer: Seagate [ 2167.729092] usb 9-4: SerialNumber: NA0LP2NG [ 2173.848366] usb 9-4: reset SuperSpeed USB device number 6 using xhci_hcd [ 2173.864136] usb 9-4: Parent hub missing LPM exit latency
