[Koha] 3M self check error information with “Account” option

2019-02-22 Thread Peter Lau
In one of the options on 3M self check, I can set to display Account 
information.

Under the Account option, when I tried to list my loan record, there’s an error 
message referring me to the counter for help.

Thanks & regards,
Peter Lau
Librarian
Tel: (852) 3977 9868 | Email: peter@yccece.edu.hk | Fax: (852) 23384320 
 

2 Tin Wan Hill Road, Tin Wan, Aberdeen
YCCECE, Here We Grow Our Future | www.yccece.edu.hk
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Re: [Koha] OPAC research does not work

2019-02-22 Thread Caroline Cyr-La-Rose

Hi David,

I didn't notice if someone already answered you.

You need to build your search indexes before being able to find anything 
in the OPAC.


Do you have access to your server?

If you use Zebra (you probably do, but just to make sure, check the 
system preference SearchEngine in Administration > Global system 
preferences), you need to run the script rebuild_zebra.pl on your 
server. The script has the following arguments :


-b to index bibliographic record

-a to index authority records

-r to reset your indexes (this will erase everything and rebuild from zero)

-v for verbose

-z to rebuild only what was changed since the last indexing

So for a first run, I would do ./rebuild_zebra.pl -a -b -r -v

Then you need to add rebuild_zebra in your crontab so that it runs 
regularly (on our servers we run it every minute) . In the crontab, you 
need to use the -a -b and -z arguments.


I hope that makes sense. :)

Good luck!

Caroline

Caroline Cyr La Rose, M.L.I.S.
Product Manager, inLibro

Le 19-02-22 à 12 h 21, Davide Spanu a écrit :

Hello,
I'm having problems configuring Koha. I've uselessly tried solving the issue on 
my own and also browsing forums. After the install I started cataloging, 
inserting titles and texts. However once inserted for some reason they don't 
appear in the OPAC. I can't figure out what I'm doing wrong and need assistance.
Thank you in advance

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Re: [Koha] Report for items held by 2 out of 3 branches

2019-02-22 Thread Cab Vinton
Hi, All --

Think the version below should do what we're looking for. (Thank you, Barton!)

All best,

Cab Vinton

SELECT
b.biblionumber,
SUBSTRING_INDEX(m.isbn, ' ', 1) AS isbn,
b.title,
i.homebranch,
i.itemcallnumber
FROM
items i
LEFT JOIN biblioitems m USING (biblioitemnumber)
LEFT JOIN biblio b ON i.biblionumber = b.biblionumber
WHERE
i.itype = 'NEWBOOK'
AND exists(
select * from items where items.itemnumber = i.itemnumber AND
DATE_SUB(CURDATE(),INTERVAL 30 DAY) <= dateaccessioned
)
GROUP BY
b.biblionumber
HAVING
isbn != ""
AND count(i.homebranch) > 1
ORDER BY rand()
LIMIT 7
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Re: [Koha] Koha 18.05.09 released

2019-02-22 Thread Michael Kuhn

Hi Jesse and Lucas

> The Koha community is proud to announce the release of 18.05.09.
>
> This is a maintenance release and contains many bugfixes and
> enhancements.
>
> It includes 3 enhancements, 62 bugfixes.
>
> As always you can download the release from here:
>
> http://download.koha-community.org/koha-18.05.09.tar.gz
> Thank you very much to everyone involved in this release.

Great!

By the way: I found the release notes are available at

https://koha-community.org/koha-18-05-09-release/

(it would be cool if the release notes could always have the same kind 
of URL - the last two release notes of Koha 18.05 had the form 
https://koha-community.org/koha-18-05-09-released/ with a "d" at the 
end, now they are back again without the "d"...)


Best wishes: Michael
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Re: [Koha] Error restoring Koha-Instance

2019-02-22 Thread Alvaro Cornejo
Hi

It said there is a  Unknown column 'me.damaged_on' ... this usually means
that your DB schema has changed. Probably when updated/upgarded your koha
install.

There is a koha command to upgrade the schema but I don't know if that will
solve the issue on a restore.

Regards

Alvaro



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y GPRS online
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Le ven. 22 févr. 2019 à 11:31, Beda Szukics  a
écrit :

> Hi all
>
> I try to restore a koha-instance wiht koha-restore and I get the
> following messages:
>
> error retrieving biblio 1669 at
> /usr/share/koha/bin/migration_tools/rebuild_zebra.pl line 680.
> DBD::mysql::st execute failed: Unknown column 'me.damaged_on' in 'field
> list' [for Statement "SELECT `me`.`itemnumber`, `me`.`biblionumber`,
> `me`.`biblioitemnumber`, `me`.`barcode`, `me`.`dateaccessioned`,
> `me`.`booksellerid`, `me`.`homebranch`, `me`.`price`,
> `me`.`replacementprice`, `me`.`replacementpricedate`,
> `me`.`datelastborrowed`, `me`.`datelastseen`, `me`.`stack`,
> `me`.`notforloan`, `me`.`damaged`, `me`.`damaged_on`, `me`.`itemlost`,
> `me`.`itemlost_on`, `me`.`withdrawn`, `me`.`withdrawn_on`,
> `me`.`itemcallnumber`, `me`.`coded_location_qualifier`, `me`.`issues`,
> `me`.`renewals`, `me`.`reserves`, `me`.`restricted`, `me`.`itemnotes`,
> `me`.`itemnotes_nonpublic`, `me`.`holdingbranch`, `me`.`paidfor`,
> `me`.`timestamp`, `me`.`location`, `me`.`permanent_location`,
> `me`.`onloan`, `me`.`cn_source`, `me`.`cn_sort`, `me`.`ccode`,
> `me`.`materials`, `me`.`uri`, `me`.`itype`, `me`.`more_subfields_xml`,
> `me`.`enumchron`, `me`.`copynumber`, `me`.`stocknumber`,
> `me`.`new_status` FROM `items` `me` WHERE ( `me`.`itemnumber` = ? )"
> with ParamValues: 0=2262] at /usr/share/perl5/DBIx/Class/Storage/DBI.pm
> line 1836.
>
> Maybe my dump is too old? The one I have is from Juni 2018. Koha is
> 18.11.02.000.
>
> It shows:
> System Maintenance
>
> The Koha online catalog is offline for system maintenance. We'll be back
> soon! If you have any questions, please contact the site administrator
>
> What can I do?
>
> Beda
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[Koha] OPAC research does not work

2019-02-22 Thread Davide Spanu
Hello,
I'm having problems configuring Koha. I've uselessly tried solving the issue on 
my own and also browsing forums. After the install I started cataloging, 
inserting titles and texts. However once inserted for some reason they don't 
appear in the OPAC. I can't figure out what I'm doing wrong and need assistance.
Thank you in advance

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Re: [Koha] Report for items held by 2 out of 3 branches

2019-02-22 Thread Barton Chittenden
Good point, I removed that logic.

SELECT
b.biblionumber,
SUBSTRING_INDEX(m.isbn, ' ', 1) AS isbn,
b.title,
i.homebranch,
i.itemcallnumber
FROM
items i
LEFT JOIN biblioitems m USING (biblioitemnumber)
LEFT JOIN biblio b ON i.biblionumber = b.biblionumber
WHERE
i.itype = 'NEWBOOK'
AND DATE_SUB(CURDATE(),INTERVAL 30 DAY) <= dateaccessioned
GROUP BY
b.biblionumber
HAVING
isbn != ""
AND count(items.homebranch) > 1
ORDER BY rand()
LIMIT 7


On Fri, Feb 22, 2019 at 11:23 AM Cab Vinton  wrote:

> Unless I'm missing the thread somehow, I don't think that will work as
> the prior conditions for all 3 branches are still present in the WHERE
> statement.
>
> If we eliminate those, then we still need to include the acquisition
> date condition somehow.
>
> Thanks,
>
> Cab
>
>
> On Fri, Feb 22, 2019 at 11:11 AM Barton Chittenden
>  wrote:
> >
> > you could add
> >
> > count(distinct homebranch) > 1
> >
> > to your HAVING statement
> >
> > On Fri, Feb 22, 2019 at 9:03 AM Cab Vinton  wrote:
> >>
> >> Hi, All --
> >>
> >> We have a report (see below) that generates a random list of items
> >> held by all 3 of our branches & purchased within the past 30 days.
> >>
> >> To generate more titles we'd like to loosen the criteria by specifying
> >> that the titles should be held by just 2 of the 3 branches.
> >>
> >> I know how I'd approach this outside of Koha's SQL-based reporting
> >> tool, but not sure how to write this without repeating a whole bunch
> >> of code ((A or B) or (A or C) or (B or C)). The code is used to
> >> populate a carousel on our OPAC's home page & it's already a bit
> >> "pokey", so efficient code is an important factor.
> >>
> >> Anyone have suggestions on how best to write this report?
> >>
> >> Many thanks in advance,
> >>
> >> Cab Vinton, Director
> >> Plaistow Public Library
> >> Plaistow, NH
> >> https://catalog.southernnh.bywatersolutions.com
> >>
> >>
> >> SELECT b.biblionumber, SUBSTRING_INDEX(m.isbn, ' ', 1) AS isbn,
> >> b.title, i.homebranch, i.itemcallnumber
> >>   FROM items i
> >>   LEFT JOIN biblioitems m USING (biblioitemnumber)
> >>   LEFT JOIN biblio b ON i.biblionumber = b.biblionumber
> >>   WHERE i.itype = 'NEWBOOK'
> >>   AND b.biblionumber IN (SELECT biblionumber FROM items WHERE
> >> DATE_SUB(CURDATE(),INTERVAL 30 DAY) <= dateaccessioned AND
> >> homebranch='KIMBALL')
> >>   AND b.biblionumber IN (SELECT biblionumber FROM items WHERE
> >> DATE_SUB(CURDATE(),INTERVAL 30 DAY) <= dateaccessioned AND
> >> homebranch='PLAISTOW')
> >>   AND b.biblionumber IN (SELECT biblionumber FROM items WHERE
> >> DATE_SUB(CURDATE(),INTERVAL 30 DAY) <= dateaccessioned AND
> >> homebranch='SANDOWN')
> >>   GROUP BY b.biblionumber
> >>   HAVING isbn != ""
> >>   ORDER BY rand()
> >>   LIMIT 7
> >> ___
> >> Koha mailing list  http://koha-community.org
> >> Koha@lists.katipo.co.nz
> >> https://lists.katipo.co.nz/mailman/listinfo/koha
>
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[Koha] Error restoring Koha-Instance

2019-02-22 Thread Beda Szukics
Hi all

I try to restore a koha-instance wiht koha-restore and I get the
following messages:

error retrieving biblio 1669 at
/usr/share/koha/bin/migration_tools/rebuild_zebra.pl line 680.
DBD::mysql::st execute failed: Unknown column 'me.damaged_on' in 'field
list' [for Statement "SELECT `me`.`itemnumber`, `me`.`biblionumber`,
`me`.`biblioitemnumber`, `me`.`barcode`, `me`.`dateaccessioned`,
`me`.`booksellerid`, `me`.`homebranch`, `me`.`price`,
`me`.`replacementprice`, `me`.`replacementpricedate`,
`me`.`datelastborrowed`, `me`.`datelastseen`, `me`.`stack`,
`me`.`notforloan`, `me`.`damaged`, `me`.`damaged_on`, `me`.`itemlost`,
`me`.`itemlost_on`, `me`.`withdrawn`, `me`.`withdrawn_on`,
`me`.`itemcallnumber`, `me`.`coded_location_qualifier`, `me`.`issues`,
`me`.`renewals`, `me`.`reserves`, `me`.`restricted`, `me`.`itemnotes`,
`me`.`itemnotes_nonpublic`, `me`.`holdingbranch`, `me`.`paidfor`,
`me`.`timestamp`, `me`.`location`, `me`.`permanent_location`,
`me`.`onloan`, `me`.`cn_source`, `me`.`cn_sort`, `me`.`ccode`,
`me`.`materials`, `me`.`uri`, `me`.`itype`, `me`.`more_subfields_xml`,
`me`.`enumchron`, `me`.`copynumber`, `me`.`stocknumber`,
`me`.`new_status` FROM `items` `me` WHERE ( `me`.`itemnumber` = ? )"
with ParamValues: 0=2262] at /usr/share/perl5/DBIx/Class/Storage/DBI.pm
line 1836.

Maybe my dump is too old? The one I have is from Juni 2018. Koha is
18.11.02.000.

It shows:
System Maintenance

The Koha online catalog is offline for system maintenance. We'll be back
soon! If you have any questions, please contact the site administrator

What can I do?

Beda
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Re: [Koha] Report for items held by 2 out of 3 branches

2019-02-22 Thread Cab Vinton
Unless I'm missing the thread somehow, I don't think that will work as
the prior conditions for all 3 branches are still present in the WHERE
statement.

If we eliminate those, then we still need to include the acquisition
date condition somehow.

Thanks,

Cab


On Fri, Feb 22, 2019 at 11:11 AM Barton Chittenden
 wrote:
>
> you could add
>
> count(distinct homebranch) > 1
>
> to your HAVING statement
>
> On Fri, Feb 22, 2019 at 9:03 AM Cab Vinton  wrote:
>>
>> Hi, All --
>>
>> We have a report (see below) that generates a random list of items
>> held by all 3 of our branches & purchased within the past 30 days.
>>
>> To generate more titles we'd like to loosen the criteria by specifying
>> that the titles should be held by just 2 of the 3 branches.
>>
>> I know how I'd approach this outside of Koha's SQL-based reporting
>> tool, but not sure how to write this without repeating a whole bunch
>> of code ((A or B) or (A or C) or (B or C)). The code is used to
>> populate a carousel on our OPAC's home page & it's already a bit
>> "pokey", so efficient code is an important factor.
>>
>> Anyone have suggestions on how best to write this report?
>>
>> Many thanks in advance,
>>
>> Cab Vinton, Director
>> Plaistow Public Library
>> Plaistow, NH
>> https://catalog.southernnh.bywatersolutions.com
>>
>>
>> SELECT b.biblionumber, SUBSTRING_INDEX(m.isbn, ' ', 1) AS isbn,
>> b.title, i.homebranch, i.itemcallnumber
>>   FROM items i
>>   LEFT JOIN biblioitems m USING (biblioitemnumber)
>>   LEFT JOIN biblio b ON i.biblionumber = b.biblionumber
>>   WHERE i.itype = 'NEWBOOK'
>>   AND b.biblionumber IN (SELECT biblionumber FROM items WHERE
>> DATE_SUB(CURDATE(),INTERVAL 30 DAY) <= dateaccessioned AND
>> homebranch='KIMBALL')
>>   AND b.biblionumber IN (SELECT biblionumber FROM items WHERE
>> DATE_SUB(CURDATE(),INTERVAL 30 DAY) <= dateaccessioned AND
>> homebranch='PLAISTOW')
>>   AND b.biblionumber IN (SELECT biblionumber FROM items WHERE
>> DATE_SUB(CURDATE(),INTERVAL 30 DAY) <= dateaccessioned AND
>> homebranch='SANDOWN')
>>   GROUP BY b.biblionumber
>>   HAVING isbn != ""
>>   ORDER BY rand()
>>   LIMIT 7
>> ___
>> Koha mailing list  http://koha-community.org
>> Koha@lists.katipo.co.nz
>> https://lists.katipo.co.nz/mailman/listinfo/koha
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Re: [Koha] Koha 18.05.09 released

2019-02-22 Thread Barton Chittenden
+1

On Fri, Feb 22, 2019 at 9:29 AM Tomas Cohen Arazi 
wrote:

> Great!
>
> El vie., 22 feb. 2019 a las 11:27, Jesse Maseto (<
> je...@bywatersolutions.com>)
> escribió:
>
> > The Koha community is proud to announce the release of 18.05.09.
> >
> > This is a maintenance release and contains many bugfixes and
> enhancements.
> >
> > It includes 3 enhancements, 62 bugfixes.
> >
> > As always you can download the release from here:
> >
> > http://download.koha-community.org/koha-18.05.09.tar.gz
> > Thank you very much to everyone involved in this release.
> >
> > Best regards,
> > -Jesse and Lucas
> >
> > 
> > Jesse Maseto
> > Dev/Ops Support
> > ByWater Solutions
> > Support & Consulting for OSS
> > Office - Stratford,CT
> > T/F 888.900.8944
> > http://bywatersolutions.com
> > je...@bywatersolutions.com
> > ___
> > Koha mailing list  http://koha-community.org
> > Koha@lists.katipo.co.nz
> > https://lists.katipo.co.nz/mailman/listinfo/koha
> >
>
>
> --
> Tomás Cohen Arazi
> Theke Solutions (http://theke.io)
> ✆ +54 9351 3513384
> GPG: B2F3C15F
> ___
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Re: [Koha] Report for items held by 2 out of 3 branches

2019-02-22 Thread Barton Chittenden
you could add

count(distinct homebranch) > 1

to your HAVING statement

On Fri, Feb 22, 2019 at 9:03 AM Cab Vinton  wrote:

> Hi, All --
>
> We have a report (see below) that generates a random list of items
> held by all 3 of our branches & purchased within the past 30 days.
>
> To generate more titles we'd like to loosen the criteria by specifying
> that the titles should be held by just 2 of the 3 branches.
>
> I know how I'd approach this outside of Koha's SQL-based reporting
> tool, but not sure how to write this without repeating a whole bunch
> of code ((A or B) or (A or C) or (B or C)). The code is used to
> populate a carousel on our OPAC's home page & it's already a bit
> "pokey", so efficient code is an important factor.
>
> Anyone have suggestions on how best to write this report?
>
> Many thanks in advance,
>
> Cab Vinton, Director
> Plaistow Public Library
> Plaistow, NH
> https://catalog.southernnh.bywatersolutions.com
>
>
> SELECT b.biblionumber, SUBSTRING_INDEX(m.isbn, ' ', 1) AS isbn,
> b.title, i.homebranch, i.itemcallnumber
>   FROM items i
>   LEFT JOIN biblioitems m USING (biblioitemnumber)
>   LEFT JOIN biblio b ON i.biblionumber = b.biblionumber
>   WHERE i.itype = 'NEWBOOK'
>   AND b.biblionumber IN (SELECT biblionumber FROM items WHERE
> DATE_SUB(CURDATE(),INTERVAL 30 DAY) <= dateaccessioned AND
> homebranch='KIMBALL')
>   AND b.biblionumber IN (SELECT biblionumber FROM items WHERE
> DATE_SUB(CURDATE(),INTERVAL 30 DAY) <= dateaccessioned AND
> homebranch='PLAISTOW')
>   AND b.biblionumber IN (SELECT biblionumber FROM items WHERE
> DATE_SUB(CURDATE(),INTERVAL 30 DAY) <= dateaccessioned AND
> homebranch='SANDOWN')
>   GROUP BY b.biblionumber
>   HAVING isbn != ""
>   ORDER BY rand()
>   LIMIT 7
> ___
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> Koha@lists.katipo.co.nz
> https://lists.katipo.co.nz/mailman/listinfo/koha
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Re: [Koha] Koha 18.05.09 released

2019-02-22 Thread Tomas Cohen Arazi
Great!

El vie., 22 feb. 2019 a las 11:27, Jesse Maseto ()
escribió:

> The Koha community is proud to announce the release of 18.05.09.
>
> This is a maintenance release and contains many bugfixes and enhancements.
>
> It includes 3 enhancements, 62 bugfixes.
>
> As always you can download the release from here:
>
> http://download.koha-community.org/koha-18.05.09.tar.gz
> Thank you very much to everyone involved in this release.
>
> Best regards,
> -Jesse and Lucas
>
> 
> Jesse Maseto
> Dev/Ops Support
> ByWater Solutions
> Support & Consulting for OSS
> Office - Stratford,CT
> T/F 888.900.8944
> http://bywatersolutions.com
> je...@bywatersolutions.com
> ___
> Koha mailing list  http://koha-community.org
> Koha@lists.katipo.co.nz
> https://lists.katipo.co.nz/mailman/listinfo/koha
>


-- 
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Theke Solutions (http://theke.io)
✆ +54 9351 3513384
GPG: B2F3C15F
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[Koha] Koha 18.05.09 released

2019-02-22 Thread Jesse Maseto
The Koha community is proud to announce the release of 18.05.09.

This is a maintenance release and contains many bugfixes and enhancements.

It includes 3 enhancements, 62 bugfixes.

As always you can download the release from here:

http://download.koha-community.org/koha-18.05.09.tar.gz
Thank you very much to everyone involved in this release.

Best regards,
-Jesse and Lucas


Jesse Maseto
Dev/Ops Support
ByWater Solutions
Support & Consulting for OSS
Office - Stratford,CT
T/F 888.900.8944
http://bywatersolutions.com
je...@bywatersolutions.com
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[Koha] Report for items held by 2 out of 3 branches

2019-02-22 Thread Cab Vinton
Hi, All --

We have a report (see below) that generates a random list of items
held by all 3 of our branches & purchased within the past 30 days.

To generate more titles we'd like to loosen the criteria by specifying
that the titles should be held by just 2 of the 3 branches.

I know how I'd approach this outside of Koha's SQL-based reporting
tool, but not sure how to write this without repeating a whole bunch
of code ((A or B) or (A or C) or (B or C)). The code is used to
populate a carousel on our OPAC's home page & it's already a bit
"pokey", so efficient code is an important factor.

Anyone have suggestions on how best to write this report?

Many thanks in advance,

Cab Vinton, Director
Plaistow Public Library
Plaistow, NH
https://catalog.southernnh.bywatersolutions.com


SELECT b.biblionumber, SUBSTRING_INDEX(m.isbn, ' ', 1) AS isbn,
b.title, i.homebranch, i.itemcallnumber
  FROM items i
  LEFT JOIN biblioitems m USING (biblioitemnumber)
  LEFT JOIN biblio b ON i.biblionumber = b.biblionumber
  WHERE i.itype = 'NEWBOOK'
  AND b.biblionumber IN (SELECT biblionumber FROM items WHERE
DATE_SUB(CURDATE(),INTERVAL 30 DAY) <= dateaccessioned AND
homebranch='KIMBALL')
  AND b.biblionumber IN (SELECT biblionumber FROM items WHERE
DATE_SUB(CURDATE(),INTERVAL 30 DAY) <= dateaccessioned AND
homebranch='PLAISTOW')
  AND b.biblionumber IN (SELECT biblionumber FROM items WHERE
DATE_SUB(CURDATE(),INTERVAL 30 DAY) <= dateaccessioned AND
homebranch='SANDOWN')
  GROUP BY b.biblionumber
  HAVING isbn != ""
  ORDER BY rand()
  LIMIT 7
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[Koha] Koha 18.11.03 release

2019-02-22 Thread Renvoize, Martin
The Koha community is proud to announce the release of Koha 18.11.03.

This is a maintenance release.

The full release notes are available at
https://koha-community.org/koha-18-11-03-release/

Debian packages will be uploaded in a few days.

Best regards and thanks to all those who have contributed to this release.

*Martin Renvoize*



Development Team Manager





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Re: [Koha] z39.50 search does not return results

2019-02-22 Thread Sebastian Krieg
Hi Hauke,

ich hatte das gleiche Problem zweimal in der Vergangenheit und ebenfalls keine 
Hinweise auf Fehlermeldungen in den Logfiles. Ich vermute jetzt auch noch 
irgendein Rechteproblem oder eine Inkosistenz durch ein Softwareupdate im 
Perl-Umfeld.

Versuche mal, ob eine "händische Suche" per yaz-client auf der Konsole 
funktioniert (https://wiki.koha-community.org/wiki/Troubleshooting_Zebra, 
Abschnitt "Manually searching with yaz-client". Bei mir haben diese Suchen 
immer funktioniert.

Letztendlich konnte mir hier niemand helfen, ich habe dann, durch eine neue 
Perl-Version bedingt, koha neu installiert und dann ging es komischerweise 
wieder.

Gruß

Sebastian

> Hauke Altmann mailto:ha...@haukepauke.de > hat am 22. 
> Februar 2019 um 13:43 geschrieben:
> 
> 
> Hey there,
> 
> I have another issue after moving Koha to a new server:
> 
> The Z39.50/SRU search is no longer returning results
> (/cgi-bin/koha/cataloguing/z3950_search.pl). Settings are the same as on
> the old system, where everything works fine. There are no indications of
> errors in the logs.
> 
> Can anyone give me an idea, where to look for a solution of the problem?
> Is there an option to make Koha more talkative to get an idea what
> causes this problem?
> 
> Thanks for any help,
> 
> Hauke
> 
> 
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[Koha] z39.50 search does not return results

2019-02-22 Thread Hauke Altmann
Hey there,

I have another issue after moving Koha to a new server:

The Z39.50/SRU search is no longer returning results
(/cgi-bin/koha/cataloguing/z3950_search.pl). Settings are the same as on
the old system, where everything works fine. There are no indications of
errors in the logs.

Can anyone give me an idea, where to look for a solution of the problem?
Is there an option to make Koha more talkative to get an idea what
causes this problem?

Thanks for any help,

Hauke


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