Re: [Koha] 500 error for News, HTML customizations, Pages
a/bin/workers/background_jobs_worker.pl line 90. >>>> Cannot connect to the message broker, the jobs will be processed anyway >>>> (Failed to connect: Error connecting to localhost:61613: Connection refused >>>> at /usr/share/perl5/Net/Stomp.pm line 27.; giving up at >>>> /usr/share/perl5/Net/Stomp.pm line 27. >>>> ) at /usr/share/koha/bin/workers/background_jobs_worker.pl line 90. >>>> >>>> ==> /var/log/koha/librarym21/z3950-error.log <== >>>> >>>> ==> /var/log/koha/librarym21/zebra-error.log <== >>>> >>>> ==> /var/log/koha/librarym21/zebra-output.log <== >>>> >>>> >>>> >>>> What does this mean and how do I deal with it? >>>> >>>> On Wed, Nov 15, 2023 at 11:20 AM Jonathan Druart < >>>> jonathan.dru...@bugs.koha-community.org> wrote: >>>> >>>>> Try `tail -f /var/log/koha/*/*.log` then hit the page that causes the >>>>> 500. You should then see the relevant error. >>>>> >>>>> Le mer. 15 nov. 2023 à 10:42, Aida Djikic a >>>>> écrit : >>>>> >>>>>> Alright, restarting Plack and memcached didn't work, and neither did >>>>>> upgrading the schema. I haven't yet been able to find where to go to >>>>>> access >>>>>> the error logs; once I do I should post them here? >>>>>> >>>>>> On Wed, Nov 15, 2023 at 9:03 AM Aida Djikic >>>>>> wrote: >>>>>> >>>>>> > Thank you Anke, >>>>>> > >>>>>> > I will try those! >>>>>> > >>>>>> > >>>>>> > On Tue, Nov 14, 2023, 16:33 Bruns, Anke wrote: >>>>>> > >>>>>> >> Hi, >>>>>> >> >>>>>> >> a quick shot would be to restart Plack (if you use Plack, of >>>>>> course) >>>>>> >> and/or memcached. >>>>>> >> Or perhaps a "koha-upgrade-schema " may help. >>>>>> >> >>>>>> >> You might also have a look into the Plack log or the MySQL error >>>>>> log. >>>>>> >> >>>>>> >> These are just some things that helped us in some cases. >>>>>> Unfortunately a >>>>>> >> 500 error is pretty unspecific so it might be necessary to look >>>>>> deeper into >>>>>> >> the matter. >>>>>> >> >>>>>> >> Regards, >>>>>> >> Anke >>>>>> >> >>>>>> >> >>>>>> >> >>>>>> >> -- >>>>>> >> Anke Bruns M.A. (LIS) >>>>>> >> Arbeitsgruppe "Anwendungs- und Informationssysteme" >>>>>> >> E-Mail: anke.br...@gwdg.de >>>>>> >> - >>>>>> >> Gesellschaft für wissenschaftliche Datenverarbeitung mbH Göttingen >>>>>> (GWDG) >>>>>> >> Burckhardtweg 4, 37077 Göttingen, URL: https://gwdg.de >>>>>> >> >>>>>> >> Support: Tel.: +49 551 39-3, URL: https://gwdg.de/support >>>>>> >> Sekretariat: Tel.: +49 551 39-30001, E-Mail: g...@gwdg.de >>>>>> >> >>>>>> >> Geschäftsführer: Prof. Dr. Ramin Yahyapour >>>>>> >> Aufsichtsratsvorsitzender: Prof. Dr. Christian Griesinger >>>>>> >> Sitz der Gesellschaft: Göttingen >>>>>> >> Registergericht: Göttingen, Handelsregister-Nr. B 598 >>>>>> >> - >>>>>> >> Zertifiziert nach ISO 9001 und ISO 27001 >>>>>> >> - >>>>>> >> >>>>>> >> >>>>>> >> >>>>>> >> > -Ursprüngliche Nachricht- >>>>>> >> > Von: Koha Im Auftrag von Aida >>>>>> Djikic >>>>>> >> > Gesendet: Dienstag, 14. November 2023 15:14 >>>>>> >> > An: koha@lists.katipo.co.nz >>>>>> >> > Betreff: [Koha] 500 error for News, HTML customizations, Pages >>>>>> >> > >>>>>> >> > Hello all, >>>>>> >> > >>>>>> >> > I have noticed that going to Tools, then to any of these: News, >>>>>> HTML >>>>>> >> > customizations, Pages - results in a 500 error. This did not >>>>>> happen >>>>>> >> until I >>>>>> >> > recently truncated tables in an effort to remove a faulty import >>>>>> and >>>>>> >> ended >>>>>> >> > up having to re-create the super librarian user via the >>>>>> terminal. The >>>>>> >> pages >>>>>> >> > exist in the OPAC but I cannot access them from the staff >>>>>> interface in >>>>>> >> > order to edit them. Does anyone know how to solve this problem? >>>>>> Thank >>>>>> >> > you >>>>>> >> > in advance! >>>>>> >> > >>>>>> >> > -- >>>>>> >> > Regards, >>>>>> >> > Aida >>>>>> >> > ___ >>>>>> >> > >>>>>> >> > Koha mailing list http://koha-community.org >>>>>> >> > Koha@lists.katipo.co.nz >>>>>> >> > Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha >>>>>> >> >>>>>> > >>>>>> >>>>>> -- >>>>>> Regards, >>>>>> Aida >>>>>> ___ >>>>>> >>>>>> Koha mailing list http://koha-community.org >>>>>> Koha@lists.katipo.co.nz >>>>>> Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha >>>>>> >>>>> >>>> >>>> -- >>>> Regards, >>>> Aida >>>> >>> >> >> -- >> Regards, >> Aida >> > -- Regards, Aida ___ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha
Re: [Koha] 500 error for News, HTML customizations, Pages
; [2023/11/13 16:12:05] [WARN] Use of uninitialized value $branch_limit in
>>> concatenation (.) or string at /usr/share/koha/lib/C4/Koha.pm line 493.
>>> [2023/11/13 16:12:14] [WARN] Use of uninitialized value $branch_limit in
>>> concatenation (.) or string at /usr/share/koha/lib/C4/Koha.pm line 493.
>>> [2023/11/13 16:12:14] [WARN] Use of uninitialized value $branch_limit in
>>> concatenation (.) or string at /usr/share/koha/lib/C4/Koha.pm line 493.
>>>
>>> ==> /var/log/koha/librarym21/sip.log <==
>>>
>>> ==> /var/log/koha/librarym21/worker-error.log <==
>>> 20231113 22:31:11 librarym21-koha-worker: client (pid 1037) killed by
>>> signal 15, stopping
>>> 20231113 22:31:12 librarym21-koha-worker-long_tasks: client (pid 1067)
>>> killed by signal 15, stopping
>>>
>>> ==> /var/log/koha/librarym21/worker-output.log <==
>>> oAuth error: Database unavailable (109) authorities Bib-1
>>> oAuth error: Database unavailable (109) authorities Bib-1
>>> oAuth error: Database unavailable (109) authorities Bib-1
>>> oAuth error: Database unavailable (109) authorities Bib-1
>>> DBIx::Class::Storage::DBI::catch {...} (): DBI Connection failed: DBI
>>> connect('database=koha_librarym21;host=localhost;port=3306','koha_librarym21',...)
>>> failed: Can't connect to local MySQL server through socket
>>> '/var/run/mysqld/mysqld.sock' (2) at /usr/share/koha/lib/Koha/Database.pm
>>> line 91. at /usr/share/koha/lib/Koha/Objects.pm line 312
>>> DBIx::Class::Storage::DBI::catch {...} (): DBI Connection failed: DBI
>>> connect('database=koha_librarym21;host=localhost;port=3306','koha_librarym21',...)
>>> failed: Can't connect to local MySQL server through socket
>>> '/var/run/mysqld/mysqld.sock' (2) at /usr/share/koha/lib/Koha/Database.pm
>>> line 91. at /usr/share/koha/lib/Koha/Objects.pm line 312
>>> Cannot connect to the message broker, the jobs will be processed anyway
>>> (Failed to connect: Error connecting to localhost:61613: Connection refused
>>> at /usr/share/perl5/Net/Stomp.pm line 27.; giving up at
>>> /usr/share/perl5/Net/Stomp.pm line 27.
>>> ) at /usr/share/koha/bin/workers/background_jobs_worker.pl line 90.
>>> Cannot connect to the message broker, the jobs will be processed anyway
>>> (Failed to connect: Error connecting to localhost:61613: Connection refused
>>> at /usr/share/perl5/Net/Stomp.pm line 27.; giving up at
>>> /usr/share/perl5/Net/Stomp.pm line 27.
>>> ) at /usr/share/koha/bin/workers/background_jobs_worker.pl line 90.
>>>
>>> ==> /var/log/koha/librarym21/z3950-error.log <==
>>>
>>> ==> /var/log/koha/librarym21/zebra-error.log <==
>>>
>>> ==> /var/log/koha/librarym21/zebra-output.log <==
>>>
>>>
>>>
>>> What does this mean and how do I deal with it?
>>>
>>> On Wed, Nov 15, 2023 at 11:20 AM Jonathan Druart <
>>> jonathan.dru...@bugs.koha-community.org> wrote:
>>>
>>>> Try `tail -f /var/log/koha/*/*.log` then hit the page that causes the
>>>> 500. You should then see the relevant error.
>>>>
>>>> Le mer. 15 nov. 2023 à 10:42, Aida Djikic a
>>>> écrit :
>>>>
>>>>> Alright, restarting Plack and memcached didn't work, and neither did
>>>>> upgrading the schema. I haven't yet been able to find where to go to
>>>>> access
>>>>> the error logs; once I do I should post them here?
>>>>>
>>>>> On Wed, Nov 15, 2023 at 9:03 AM Aida Djikic
>>>>> wrote:
>>>>>
>>>>> > Thank you Anke,
>>>>> >
>>>>> > I will try those!
>>>>> >
>>>>> >
>>>>> > On Tue, Nov 14, 2023, 16:33 Bruns, Anke wrote:
>>>>> >
>>>>> >> Hi,
>>>>> >>
>>>>> >> a quick shot would be to restart Plack (if you use Plack, of course)
>>>>> >> and/or memcached.
>>>>> >> Or perhaps a "koha-upgrade-schema " may help.
>>>>> >>
>>>>> >> You might also have a look into the Plack log or the MySQL error
>>>>> log.
>>>>> >>
>>>>> >> These are just some things that helped us in some cases.
>>>>> Unfortunately a
>>>>> >> 500 error is pretty unspecific so it might be necessary to look
>>>>>
Re: [Koha] 500 error for News, HTML customizations, Pages
horities Bib-1
>> oAuth error: Database unavailable (109) authorities Bib-1
>> oAuth error: Database unavailable (109) authorities Bib-1
>> DBIx::Class::Storage::DBI::catch {...} (): DBI Connection failed: DBI
>> connect('database=koha_librarym21;host=localhost;port=3306','koha_librarym21',...)
>> failed: Can't connect to local MySQL server through socket
>> '/var/run/mysqld/mysqld.sock' (2) at /usr/share/koha/lib/Koha/Database.pm
>> line 91. at /usr/share/koha/lib/Koha/Objects.pm line 312
>> DBIx::Class::Storage::DBI::catch {...} (): DBI Connection failed: DBI
>> connect('database=koha_librarym21;host=localhost;port=3306','koha_librarym21',...)
>> failed: Can't connect to local MySQL server through socket
>> '/var/run/mysqld/mysqld.sock' (2) at /usr/share/koha/lib/Koha/Database.pm
>> line 91. at /usr/share/koha/lib/Koha/Objects.pm line 312
>> Cannot connect to the message broker, the jobs will be processed anyway
>> (Failed to connect: Error connecting to localhost:61613: Connection refused
>> at /usr/share/perl5/Net/Stomp.pm line 27.; giving up at
>> /usr/share/perl5/Net/Stomp.pm line 27.
>> ) at /usr/share/koha/bin/workers/background_jobs_worker.pl line 90.
>> Cannot connect to the message broker, the jobs will be processed anyway
>> (Failed to connect: Error connecting to localhost:61613: Connection refused
>> at /usr/share/perl5/Net/Stomp.pm line 27.; giving up at
>> /usr/share/perl5/Net/Stomp.pm line 27.
>> ) at /usr/share/koha/bin/workers/background_jobs_worker.pl line 90.
>>
>> ==> /var/log/koha/librarym21/z3950-error.log <==
>>
>> ==> /var/log/koha/librarym21/zebra-error.log <==
>>
>> ==> /var/log/koha/librarym21/zebra-output.log <==
>>
>>
>>
>> What does this mean and how do I deal with it?
>>
>> On Wed, Nov 15, 2023 at 11:20 AM Jonathan Druart <
>> jonathan.dru...@bugs.koha-community.org> wrote:
>>
>>> Try `tail -f /var/log/koha/*/*.log` then hit the page that causes the
>>> 500. You should then see the relevant error.
>>>
>>> Le mer. 15 nov. 2023 à 10:42, Aida Djikic a
>>> écrit :
>>>
>>>> Alright, restarting Plack and memcached didn't work, and neither did
>>>> upgrading the schema. I haven't yet been able to find where to go to
>>>> access
>>>> the error logs; once I do I should post them here?
>>>>
>>>> On Wed, Nov 15, 2023 at 9:03 AM Aida Djikic
>>>> wrote:
>>>>
>>>> > Thank you Anke,
>>>> >
>>>> > I will try those!
>>>> >
>>>> >
>>>> > On Tue, Nov 14, 2023, 16:33 Bruns, Anke wrote:
>>>> >
>>>> >> Hi,
>>>> >>
>>>> >> a quick shot would be to restart Plack (if you use Plack, of course)
>>>> >> and/or memcached.
>>>> >> Or perhaps a "koha-upgrade-schema " may help.
>>>> >>
>>>> >> You might also have a look into the Plack log or the MySQL error log.
>>>> >>
>>>> >> These are just some things that helped us in some cases.
>>>> Unfortunately a
>>>> >> 500 error is pretty unspecific so it might be necessary to look
>>>> deeper into
>>>> >> the matter.
>>>> >>
>>>> >> Regards,
>>>> >> Anke
>>>> >>
>>>> >>
>>>> >>
>>>> >> --
>>>> >> Anke Bruns M.A. (LIS)
>>>> >> Arbeitsgruppe "Anwendungs- und Informationssysteme"
>>>> >> E-Mail: anke.br...@gwdg.de
>>>> >> -
>>>> >> Gesellschaft für wissenschaftliche Datenverarbeitung mbH Göttingen
>>>> (GWDG)
>>>> >> Burckhardtweg 4, 37077 Göttingen, URL: https://gwdg.de
>>>> >>
>>>> >> Support: Tel.: +49 551 39-3, URL: https://gwdg.de/support
>>>> >> Sekretariat: Tel.: +49 551 39-30001, E-Mail: g...@gwdg.de
>>>> >>
>>>> >> Geschäftsführer: Prof. Dr. Ramin Yahyapour
>>>> >> Aufsichtsratsvorsitzender: Prof. Dr. Christian Griesinger
>>>> >> Sitz der Gesellschaft: Göttingen
>>>> >> Registergericht: Göttingen, Handelsregister-Nr. B 598
>>>> >> -
>>>> >> Zertifiziert nach ISO 9001 und ISO 27001
>>>> >> -
>>>> >>
>>>> >>
>>>> >>
>>>> >> > -Ursprüngliche Nachricht-
>>>> >> > Von: Koha Im Auftrag von Aida
>>>> Djikic
>>>> >> > Gesendet: Dienstag, 14. November 2023 15:14
>>>> >> > An: koha@lists.katipo.co.nz
>>>> >> > Betreff: [Koha] 500 error for News, HTML customizations, Pages
>>>> >> >
>>>> >> > Hello all,
>>>> >> >
>>>> >> > I have noticed that going to Tools, then to any of these: News,
>>>> HTML
>>>> >> > customizations, Pages - results in a 500 error. This did not happen
>>>> >> until I
>>>> >> > recently truncated tables in an effort to remove a faulty import
>>>> and
>>>> >> ended
>>>> >> > up having to re-create the super librarian user via the terminal.
>>>> The
>>>> >> pages
>>>> >> > exist in the OPAC but I cannot access them from the staff
>>>> interface in
>>>> >> > order to edit them. Does anyone know how to solve this problem?
>>>> Thank
>>>> >> > you
>>>> >> > in advance!
>>>> >> >
>>>> >> > --
>>>> >> > Regards,
>>>> >> > Aida
>>>> >> > ___
>>>> >> >
>>>> >> > Koha mailing list http://koha-community.org
>>>> >> > Koha@lists.katipo.co.nz
>>>> >> > Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha
>>>> >>
>>>> >
>>>>
>>>> --
>>>> Regards,
>>>> Aida
>>>> ___
>>>>
>>>> Koha mailing list http://koha-community.org
>>>> Koha@lists.katipo.co.nz
>>>> Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha
>>>>
>>>
>>
>> --
>> Regards,
>> Aida
>>
>
--
Regards,
Aida
___
Koha mailing list http://koha-community.org
Koha@lists.katipo.co.nz
Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha
Re: [Koha] 500 error for News, HTML customizations, Pages
abase.pm > line 91. at /usr/share/koha/lib/Koha/Objects.pm line 312 > Cannot connect to the message broker, the jobs will be processed anyway > (Failed to connect: Error connecting to localhost:61613: Connection refused > at /usr/share/perl5/Net/Stomp.pm line 27.; giving up at > /usr/share/perl5/Net/Stomp.pm line 27. > ) at /usr/share/koha/bin/workers/background_jobs_worker.pl line 90. > Cannot connect to the message broker, the jobs will be processed anyway > (Failed to connect: Error connecting to localhost:61613: Connection refused > at /usr/share/perl5/Net/Stomp.pm line 27.; giving up at > /usr/share/perl5/Net/Stomp.pm line 27. > ) at /usr/share/koha/bin/workers/background_jobs_worker.pl line 90. > > ==> /var/log/koha/librarym21/z3950-error.log <== > > ==> /var/log/koha/librarym21/zebra-error.log <== > > ==> /var/log/koha/librarym21/zebra-output.log <== > > > > What does this mean and how do I deal with it? > > On Wed, Nov 15, 2023 at 11:20 AM Jonathan Druart < > jonathan.dru...@bugs.koha-community.org> wrote: > >> Try `tail -f /var/log/koha/*/*.log` then hit the page that causes the >> 500. You should then see the relevant error. >> >> Le mer. 15 nov. 2023 à 10:42, Aida Djikic a >> écrit : >> >>> Alright, restarting Plack and memcached didn't work, and neither did >>> upgrading the schema. I haven't yet been able to find where to go to >>> access >>> the error logs; once I do I should post them here? >>> >>> On Wed, Nov 15, 2023 at 9:03 AM Aida Djikic >>> wrote: >>> >>> > Thank you Anke, >>> > >>> > I will try those! >>> > >>> > >>> > On Tue, Nov 14, 2023, 16:33 Bruns, Anke wrote: >>> > >>> >> Hi, >>> >> >>> >> a quick shot would be to restart Plack (if you use Plack, of course) >>> >> and/or memcached. >>> >> Or perhaps a "koha-upgrade-schema " may help. >>> >> >>> >> You might also have a look into the Plack log or the MySQL error log. >>> >> >>> >> These are just some things that helped us in some cases. >>> Unfortunately a >>> >> 500 error is pretty unspecific so it might be necessary to look >>> deeper into >>> >> the matter. >>> >> >>> >> Regards, >>> >> Anke >>> >> >>> >> >>> >> >>> >> -- >>> >> Anke Bruns M.A. (LIS) >>> >> Arbeitsgruppe "Anwendungs- und Informationssysteme" >>> >> E-Mail: anke.br...@gwdg.de >>> >> - >>> >> Gesellschaft für wissenschaftliche Datenverarbeitung mbH Göttingen >>> (GWDG) >>> >> Burckhardtweg 4, 37077 Göttingen, URL: https://gwdg.de >>> >> >>> >> Support: Tel.: +49 551 39-3, URL: https://gwdg.de/support >>> >> Sekretariat: Tel.: +49 551 39-30001, E-Mail: g...@gwdg.de >>> >> >>> >> Geschäftsführer: Prof. Dr. Ramin Yahyapour >>> >> Aufsichtsratsvorsitzender: Prof. Dr. Christian Griesinger >>> >> Sitz der Gesellschaft: Göttingen >>> >> Registergericht: Göttingen, Handelsregister-Nr. B 598 >>> >> - >>> >> Zertifiziert nach ISO 9001 und ISO 27001 >>> >> - >>> >> >>> >> >>> >> >>> >> > -Ursprüngliche Nachricht- >>> >> > Von: Koha Im Auftrag von Aida >>> Djikic >>> >> > Gesendet: Dienstag, 14. November 2023 15:14 >>> >> > An: koha@lists.katipo.co.nz >>> >> > Betreff: [Koha] 500 error for News, HTML customizations, Pages >>> >> > >>> >> > Hello all, >>> >> > >>> >> > I have noticed that going to Tools, then to any of these: News, HTML >>> >> > customizations, Pages - results in a 500 error. This did not happen >>> >> until I >>> >> > recently truncated tables in an effort to remove a faulty import and >>> >> ended >>> >> > up having to re-create the super librarian user via the terminal. >>> The >>> >> pages >>> >> > exist in the OPAC but I cannot access them from the staff interface >>> in >>> >> > order to edit them. Does anyone know how to solve this problem? >>> Thank >>> >> > you >>> >> > in advance! >>> >> > >>> >> > -- >>> >> > Regards, >>> >> > Aida >>> >> > ___ >>> >> > >>> >> > Koha mailing list http://koha-community.org >>> >> > Koha@lists.katipo.co.nz >>> >> > Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha >>> >> >>> > >>> >>> -- >>> Regards, >>> Aida >>> ___ >>> >>> Koha mailing list http://koha-community.org >>> Koha@lists.katipo.co.nz >>> Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha >>> >> > > -- > Regards, > Aida > ___ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha
Re: [Koha] 500 error for News, HTML customizations, Pages
either did >> upgrading the schema. I haven't yet been able to find where to go to >> access >> the error logs; once I do I should post them here? >> >> On Wed, Nov 15, 2023 at 9:03 AM Aida Djikic wrote: >> >> > Thank you Anke, >> > >> > I will try those! >> > >> > >> > On Tue, Nov 14, 2023, 16:33 Bruns, Anke wrote: >> > >> >> Hi, >> >> >> >> a quick shot would be to restart Plack (if you use Plack, of course) >> >> and/or memcached. >> >> Or perhaps a "koha-upgrade-schema " may help. >> >> >> >> You might also have a look into the Plack log or the MySQL error log. >> >> >> >> These are just some things that helped us in some cases. Unfortunately >> a >> >> 500 error is pretty unspecific so it might be necessary to look deeper >> into >> >> the matter. >> >> >> >> Regards, >> >> Anke >> >> >> >> >> >> >> >> -- >> >> Anke Bruns M.A. (LIS) >> >> Arbeitsgruppe "Anwendungs- und Informationssysteme" >> >> E-Mail: anke.br...@gwdg.de >> >> - >> >> Gesellschaft für wissenschaftliche Datenverarbeitung mbH Göttingen >> (GWDG) >> >> Burckhardtweg 4, 37077 Göttingen, URL: https://gwdg.de >> >> >> >> Support: Tel.: +49 551 39-3, URL: https://gwdg.de/support >> >> Sekretariat: Tel.: +49 551 39-30001, E-Mail: g...@gwdg.de >> >> >> >> Geschäftsführer: Prof. Dr. Ramin Yahyapour >> >> Aufsichtsratsvorsitzender: Prof. Dr. Christian Griesinger >> >> Sitz der Gesellschaft: Göttingen >> >> Registergericht: Göttingen, Handelsregister-Nr. B 598 >> >> - >> >> Zertifiziert nach ISO 9001 und ISO 27001 >> >> - >> >> >> >> >> >> >> >> > -Ursprüngliche Nachricht- >> >> > Von: Koha Im Auftrag von Aida >> Djikic >> >> > Gesendet: Dienstag, 14. November 2023 15:14 >> >> > An: koha@lists.katipo.co.nz >> >> > Betreff: [Koha] 500 error for News, HTML customizations, Pages >> >> > >> >> > Hello all, >> >> > >> >> > I have noticed that going to Tools, then to any of these: News, HTML >> >> > customizations, Pages - results in a 500 error. This did not happen >> >> until I >> >> > recently truncated tables in an effort to remove a faulty import and >> >> ended >> >> > up having to re-create the super librarian user via the terminal. The >> >> pages >> >> > exist in the OPAC but I cannot access them from the staff interface >> in >> >> > order to edit them. Does anyone know how to solve this problem? Thank >> >> > you >> >> > in advance! >> >> > >> >> > -- >> >> > Regards, >> >> > Aida >> >> > ___ >> >> > >> >> > Koha mailing list http://koha-community.org >> >> > Koha@lists.katipo.co.nz >> >> > Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha >> >> >> > >> >> -- >> Regards, >> Aida >> ___ >> >> Koha mailing list http://koha-community.org >> Koha@lists.katipo.co.nz >> Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha >> > -- Regards, Aida ___ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha
Re: [Koha] 500 error for News, HTML customizations, Pages
Try `tail -f /var/log/koha/*/*.log` then hit the page that causes the 500. You should then see the relevant error. Le mer. 15 nov. 2023 à 10:42, Aida Djikic a écrit : > Alright, restarting Plack and memcached didn't work, and neither did > upgrading the schema. I haven't yet been able to find where to go to access > the error logs; once I do I should post them here? > > On Wed, Nov 15, 2023 at 9:03 AM Aida Djikic wrote: > > > Thank you Anke, > > > > I will try those! > > > > > > On Tue, Nov 14, 2023, 16:33 Bruns, Anke wrote: > > > >> Hi, > >> > >> a quick shot would be to restart Plack (if you use Plack, of course) > >> and/or memcached. > >> Or perhaps a "koha-upgrade-schema " may help. > >> > >> You might also have a look into the Plack log or the MySQL error log. > >> > >> These are just some things that helped us in some cases. Unfortunately a > >> 500 error is pretty unspecific so it might be necessary to look deeper > into > >> the matter. > >> > >> Regards, > >> Anke > >> > >> > >> > >> -- > >> Anke Bruns M.A. (LIS) > >> Arbeitsgruppe "Anwendungs- und Informationssysteme" > >> E-Mail: anke.br...@gwdg.de > >> - > >> Gesellschaft für wissenschaftliche Datenverarbeitung mbH Göttingen > (GWDG) > >> Burckhardtweg 4, 37077 Göttingen, URL: https://gwdg.de > >> > >> Support: Tel.: +49 551 39-3, URL: https://gwdg.de/support > >> Sekretariat: Tel.: +49 551 39-30001, E-Mail: g...@gwdg.de > >> > >> Geschäftsführer: Prof. Dr. Ramin Yahyapour > >> Aufsichtsratsvorsitzender: Prof. Dr. Christian Griesinger > >> Sitz der Gesellschaft: Göttingen > >> Registergericht: Göttingen, Handelsregister-Nr. B 598 > >> --------- > >> Zertifiziert nach ISO 9001 und ISO 27001 > >> - > >> > >> > >> > >> > -Ursprüngliche Nachricht- > >> > Von: Koha Im Auftrag von Aida > Djikic > >> > Gesendet: Dienstag, 14. November 2023 15:14 > >> > An: koha@lists.katipo.co.nz > >> > Betreff: [Koha] 500 error for News, HTML customizations, Pages > >> > > >> > Hello all, > >> > > >> > I have noticed that going to Tools, then to any of these: News, HTML > >> > customizations, Pages - results in a 500 error. This did not happen > >> until I > >> > recently truncated tables in an effort to remove a faulty import and > >> ended > >> > up having to re-create the super librarian user via the terminal. The > >> pages > >> > exist in the OPAC but I cannot access them from the staff interface in > >> > order to edit them. Does anyone know how to solve this problem? Thank > >> > you > >> > in advance! > >> > > >> > -- > >> > Regards, > >> > Aida > >> > ___ > >> > > >> > Koha mailing list http://koha-community.org > >> > Koha@lists.katipo.co.nz > >> > Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha > >> > > > > -- > Regards, > Aida > ___ > > Koha mailing list http://koha-community.org > Koha@lists.katipo.co.nz > Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha > ___ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha
Re: [Koha] 500 error for News, HTML customizations, Pages
Alright, restarting Plack and memcached didn't work, and neither did upgrading the schema. I haven't yet been able to find where to go to access the error logs; once I do I should post them here? On Wed, Nov 15, 2023 at 9:03 AM Aida Djikic wrote: > Thank you Anke, > > I will try those! > > > On Tue, Nov 14, 2023, 16:33 Bruns, Anke wrote: > >> Hi, >> >> a quick shot would be to restart Plack (if you use Plack, of course) >> and/or memcached. >> Or perhaps a "koha-upgrade-schema " may help. >> >> You might also have a look into the Plack log or the MySQL error log. >> >> These are just some things that helped us in some cases. Unfortunately a >> 500 error is pretty unspecific so it might be necessary to look deeper into >> the matter. >> >> Regards, >> Anke >> >> >> >> -- >> Anke Bruns M.A. (LIS) >> Arbeitsgruppe "Anwendungs- und Informationssysteme" >> E-Mail: anke.br...@gwdg.de >> - >> Gesellschaft für wissenschaftliche Datenverarbeitung mbH Göttingen (GWDG) >> Burckhardtweg 4, 37077 Göttingen, URL: https://gwdg.de >> >> Support: Tel.: +49 551 39-3, URL: https://gwdg.de/support >> Sekretariat: Tel.: +49 551 39-30001, E-Mail: g...@gwdg.de >> >> Geschäftsführer: Prof. Dr. Ramin Yahyapour >> Aufsichtsratsvorsitzender: Prof. Dr. Christian Griesinger >> Sitz der Gesellschaft: Göttingen >> Registergericht: Göttingen, Handelsregister-Nr. B 598 >> - >> Zertifiziert nach ISO 9001 und ISO 27001 >> ------------- >> >> >> >> > -Ursprüngliche Nachricht- >> > Von: Koha Im Auftrag von Aida Djikic >> > Gesendet: Dienstag, 14. November 2023 15:14 >> > An: koha@lists.katipo.co.nz >> > Betreff: [Koha] 500 error for News, HTML customizations, Pages >> > >> > Hello all, >> > >> > I have noticed that going to Tools, then to any of these: News, HTML >> > customizations, Pages - results in a 500 error. This did not happen >> until I >> > recently truncated tables in an effort to remove a faulty import and >> ended >> > up having to re-create the super librarian user via the terminal. The >> pages >> > exist in the OPAC but I cannot access them from the staff interface in >> > order to edit them. Does anyone know how to solve this problem? Thank >> > you >> > in advance! >> > >> > -- >> > Regards, >> > Aida >> > ___ >> > >> > Koha mailing list http://koha-community.org >> > Koha@lists.katipo.co.nz >> > Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha >> > -- Regards, Aida ___ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha
Re: [Koha] 500 error for News, HTML customizations, Pages
Thank you Anke, I will try those! On Tue, Nov 14, 2023, 16:33 Bruns, Anke wrote: > Hi, > > a quick shot would be to restart Plack (if you use Plack, of course) > and/or memcached. > Or perhaps a "koha-upgrade-schema " may help. > > You might also have a look into the Plack log or the MySQL error log. > > These are just some things that helped us in some cases. Unfortunately a > 500 error is pretty unspecific so it might be necessary to look deeper into > the matter. > > Regards, > Anke > > > > -- > Anke Bruns M.A. (LIS) > Arbeitsgruppe "Anwendungs- und Informationssysteme" > E-Mail: anke.br...@gwdg.de > - > Gesellschaft für wissenschaftliche Datenverarbeitung mbH Göttingen (GWDG) > Burckhardtweg 4, 37077 Göttingen, URL: https://gwdg.de > > Support: Tel.: +49 551 39-3, URL: https://gwdg.de/support > Sekretariat: Tel.: +49 551 39-30001, E-Mail: g...@gwdg.de > > Geschäftsführer: Prof. Dr. Ramin Yahyapour > Aufsichtsratsvorsitzender: Prof. Dr. Christian Griesinger > Sitz der Gesellschaft: Göttingen > Registergericht: Göttingen, Handelsregister-Nr. B 598 > - > Zertifiziert nach ISO 9001 und ISO 27001 > - > > > > > -Ursprüngliche Nachricht----- > > Von: Koha Im Auftrag von Aida Djikic > > Gesendet: Dienstag, 14. November 2023 15:14 > > An: koha@lists.katipo.co.nz > > Betreff: [Koha] 500 error for News, HTML customizations, Pages > > > > Hello all, > > > > I have noticed that going to Tools, then to any of these: News, HTML > > customizations, Pages - results in a 500 error. This did not happen > until I > > recently truncated tables in an effort to remove a faulty import and > ended > > up having to re-create the super librarian user via the terminal. The > pages > > exist in the OPAC but I cannot access them from the staff interface in > > order to edit them. Does anyone know how to solve this problem? Thank > > you > > in advance! > > > > -- > > Regards, > > Aida > > ___ > > > > Koha mailing list http://koha-community.org > > Koha@lists.katipo.co.nz > > Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha > ___ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha
Re: [Koha] 500 error for News, HTML customizations, Pages
Hi, a quick shot would be to restart Plack (if you use Plack, of course) and/or memcached. Or perhaps a "koha-upgrade-schema " may help. You might also have a look into the Plack log or the MySQL error log. These are just some things that helped us in some cases. Unfortunately a 500 error is pretty unspecific so it might be necessary to look deeper into the matter. Regards, Anke -- Anke Bruns M.A. (LIS) Arbeitsgruppe "Anwendungs- und Informationssysteme" E-Mail: anke.br...@gwdg.de - Gesellschaft für wissenschaftliche Datenverarbeitung mbH Göttingen (GWDG) Burckhardtweg 4, 37077 Göttingen, URL: https://gwdg.de Support: Tel.: +49 551 39-3, URL: https://gwdg.de/support Sekretariat: Tel.: +49 551 39-30001, E-Mail: g...@gwdg.de Geschäftsführer: Prof. Dr. Ramin Yahyapour Aufsichtsratsvorsitzender: Prof. Dr. Christian Griesinger Sitz der Gesellschaft: Göttingen Registergericht: Göttingen, Handelsregister-Nr. B 598 - Zertifiziert nach ISO 9001 und ISO 27001 - > -Ursprüngliche Nachricht- > Von: Koha Im Auftrag von Aida Djikic > Gesendet: Dienstag, 14. November 2023 15:14 > An: koha@lists.katipo.co.nz > Betreff: [Koha] 500 error for News, HTML customizations, Pages > > Hello all, > > I have noticed that going to Tools, then to any of these: News, HTML > customizations, Pages - results in a 500 error. This did not happen until I > recently truncated tables in an effort to remove a faulty import and ended > up having to re-create the super librarian user via the terminal. The pages > exist in the OPAC but I cannot access them from the staff interface in > order to edit them. Does anyone know how to solve this problem? Thank > you > in advance! > > -- > Regards, > Aida > ___ > > Koha mailing list http://koha-community.org > Koha@lists.katipo.co.nz > Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha ___ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha
[Koha] 500 error for News, HTML customizations, Pages
Hello all, I have noticed that going to Tools, then to any of these: News, HTML customizations, Pages - results in a 500 error. This did not happen until I recently truncated tables in an effort to remove a faulty import and ended up having to re-create the super librarian user via the terminal. The pages exist in the OPAC but I cannot access them from the staff interface in order to edit them. Does anyone know how to solve this problem? Thank you in advance! -- Regards, Aida ___ Koha mailing list http://koha-community.org Koha@lists.katipo.co.nz Unsubscribe: https://lists.katipo.co.nz/mailman/listinfo/koha
