[Koha-bugs] [Bug 23454] Fine for the previous overdue may get overwritten by the next one

2023-12-08 Thread bugzilla-daemon
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=23454

Katrin Fischer  changed:

   What|Removed |Added

 Status|NEW |RESOLVED
 Resolution|--- |WORKSFORME

--- Comment #15 from Katrin Fischer  ---
In the screenshots we see 2 fines "Accruing", that is where things went wrong
as only one fine for an item should ever be accruing. But: we have not been
able to replicate.

I believe that in newer versions and accruing fine is correctly set to static
when the item is returned or renewed and a second fine will not overwrite, but
start over being completely separate.

Please re-open if you can still reproduce this issue in a maintained version.

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[Koha-bugs] [Bug 23454] Fine for the previous overdue may get overwritten by the next one

2020-03-30 Thread bugzilla-daemon
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=23454

Katrin Fischer  changed:

   What|Removed |Added

  Component|Circulation |Fines and fees

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[Koha-bugs] [Bug 23454] Fine for the previous overdue may get overwritten by the next one

2020-02-11 Thread bugzilla-daemon
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=23454

Martin Renvoize  changed:

   What|Removed |Added

 Status|REOPENED|NEW

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[Koha-bugs] [Bug 23454] Fine for the previous overdue may get overwritten by the next one

2020-02-11 Thread bugzilla-daemon
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=23454

Martin Renvoize  changed:

   What|Removed |Added

   Keywords|rel_20_05_target|

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[Koha-bugs] [Bug 23454] Fine for the previous overdue may get overwritten by the next one

2020-02-11 Thread bugzilla-daemon
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=23454

Martin Renvoize  changed:

   What|Removed |Added

 Resolution|WORKSFORME  |---
 Status|RESOLVED|REOPENED

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[Koha-bugs] [Bug 23454] Fine for the previous overdue may get overwritten by the next one

2020-02-11 Thread bugzilla-daemon
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=23454

Martin Renvoize  changed:

   What|Removed |Added

   Severity|major   |normal

--- Comment #14 from Martin Renvoize  ---
I've tried and failed to replicate this as well I'm afraid... :(.

As this appears to be only affecting one installation at this time I'm going to
de-escalate it a little so we can concentrate on bugs affecting more users.  If
you are still having issues, please let us know and perhaps try to narrow down
a reproducible test plan for us.

As an aside, it's always worth keeping up with the point, bugfix, releases.. It
would be sensible to perform such an update to 18.11.13 if you have not already
done so.. you may find the bug is fixed there already.

Many thanks for your report,

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[Koha-bugs] [Bug 23454] Fine for the previous overdue may get overwritten by the next one

2020-02-11 Thread bugzilla-daemon
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=23454

Martin Renvoize  changed:

   What|Removed |Added

 Resolution|--- |WORKSFORME
 Status|NEW |RESOLVED

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[Koha-bugs] [Bug 23454] Fine for the previous overdue may get overwritten by the next one

2019-11-28 Thread bugzilla-daemon
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=23454

Martin Renvoize  changed:

   What|Removed |Added

 CC||martin.renvoize@ptfs-europe
   ||.com
   Keywords||rel_20_05_target

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[Koha-bugs] [Bug 23454] Fine for the previous overdue may get overwritten by the next one

2019-10-15 Thread bugzilla-daemon
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=23454

--- Comment #13 from Hemantha Rao KR  ---
Hi,

- a previous fine for the same item needs to exist, and have been paid - Yes
this is the scenario, nothing more
- how is the item renewed? - Bug observed mostly in case of staff interface
transaction
-  System settings information wrt to fine and renewal mentioned below:

Loan period: 30 days; Fine amount: 0.50; Fine charging interval: 1; When to
charge: End of interval; Fine grace period: 10 days; 

Renewal allowed: 3; No renewal before: 3; Automatic renewal: No; 

- This is case with respect to renewal only, and not pertaining to forgiving
fines.

Please let me know if any more details required.

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[Koha-bugs] [Bug 23454] Fine for the previous overdue may get overwritten by the next one

2019-10-09 Thread bugzilla-daemon
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=23454

--- Comment #12 from Andreas Hedström Mace  ---
Also, this bug sounds kind of similar to
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=17483

But there fines where forgiven during return (not renewal). Could it be the
case here as well, that this was in effect for the renewal/return?

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[Koha-bugs] [Bug 23454] Fine for the previous overdue may get overwritten by the next one

2019-10-09 Thread bugzilla-daemon
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=23454

Andreas Hedström Mace  changed:

   What|Removed |Added

 CC||andreas.hedstrom.mace@sub.s
   ||u.se

--- Comment #11 from Andreas Hedström Mace  ---
I tried reproducing this issue, based on the information provided, but could
not do so (tested mostly on 18.11.04).

Looking at the screenshot provided, I see the problem described, but am not
completely sure about the steps that leads to the issue of deleted fines. There
seems to be steps missing from the test plan (like that a previous fine for the
same item needs to exist, and have been payed. Is there more?). Also, how is
the item renewed? From OPAC, staff interface, some other way (api?)?

Also, getting some information about your system preferences, regarding fines
and renewals, would be good to help identify this bug.

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[Koha-bugs] [Bug 23454] Fine for the previous overdue may get overwritten by the next one

2019-09-17 Thread bugzilla-daemon
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=23454

--- Comment #10 from Hemantha Rao KR  ---
HI,
Could you please let us know is this is bug or anything wrong with our data or
system setting problem.

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[Koha-bugs] [Bug 23454] Fine for the previous overdue may get overwritten by the next one

2019-08-27 Thread bugzilla-daemon
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=23454

--- Comment #9 from Hemantha Rao KR  ---
Hi Katrin,
Please let me know if any more details required.

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[Koha-bugs] [Bug 23454] Fine for the previous overdue may get overwritten by the next one

2019-08-18 Thread bugzilla-daemon
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=23454

--- Comment #8 from Hemantha Rao KR  ---
(In reply to Katrin Fischer from comment #7)
> Don't use the 'in discussion' - we are still trying to confirm this bug, not
> argueing :)

Sorry, by mistake I have selected 'in discussion'.

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[Koha-bugs] [Bug 23454] Fine for the previous overdue may get overwritten by the next one

2019-08-18 Thread bugzilla-daemon
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=23454

Katrin Fischer  changed:

   What|Removed |Added

 Status|ASSIGNED|NEW

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[Koha-bugs] [Bug 23454] Fine for the previous overdue may get overwritten by the next one

2019-08-18 Thread bugzilla-daemon
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=23454

--- Comment #7 from Katrin Fischer  ---
Don't use the 'in discussion' - we are still trying to confirm this bug, not
argueing :)

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[Koha-bugs] [Bug 23454] Fine for the previous overdue may get overwritten by the next one

2019-08-18 Thread bugzilla-daemon
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=23454

Katrin Fischer  changed:

   What|Removed |Added

 Status|In Discussion   |ASSIGNED

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[Koha-bugs] [Bug 23454] Fine for the previous overdue may get overwritten by the next one

2019-08-17 Thread bugzilla-daemon
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=23454

--- Comment #6 from Hemantha Rao KR  ---
(In reply to Katrin Fischer from comment #4)
> Hi Hemantha, we have tried to look into this, but I am not sure about those
> 2:
> 
> 3) Item is renewed, 
> 4) During above step fine amount getting over written on previous overdue of
> the same item irrespective of dates.
> 
> When the item is renewed.. is the fine set to 0? 
> Or is it the second renewal? The second time the user has checked out the
> item?
> 
> Sorry, but can you maybe add a more complete test plan, I feel like we are
> missing something :)

Hi Fischer,
Thank you for your prompt response, I have attached screen shot of example for
your reference. The same transactions done in 2 versions of koha viz Koha
3.22.5 & 18.11. You can make out the difference by seeing screen shots.

Hope this will clarify your doubts. Kindly feel free to revert me if any more
details required.

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[Koha-bugs] [Bug 23454] Fine for the previous overdue may get overwritten by the next one

2019-08-17 Thread bugzilla-daemon
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=23454

Hemantha Rao KR  changed:

   What|Removed |Added

   Assignee|koha-b...@lists.koha-commun |hemantharao...@gmail.com
   |ity.org |
 Status|NEW |In Discussion
 CC||hemantharao...@gmail.com

--- Comment #5 from Hemantha Rao KR  ---
Created attachment 92334
  -->
https://bugs.koha-community.org/bugzilla3/attachment.cgi?id=92334=edit
Test case: Example of Error & correct transaction

Hi,
Uploaded screen shot of error for the reference, hope this will clear doubts.
Please do the needful.

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[Koha-bugs] [Bug 23454] Fine for the previous overdue may get overwritten by the next one

2019-08-16 Thread bugzilla-daemon
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=23454

--- Comment #4 from Katrin Fischer  ---
Hi Hemantha, we have tried to look into this, but I am not sure about those 2:

3) Item is renewed, 
4) During above step fine amount getting over written on previous overdue of
the same item irrespective of dates.

When the item is renewed.. is the fine set to 0? 
Or is it the second renewal? The second time the user has checked out the item?

Sorry, but can you maybe add a more complete test plan, I feel like we are
missing something :)

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[Koha-bugs] [Bug 23454] Fine for the previous overdue may get overwritten by the next one

2019-08-16 Thread bugzilla-daemon
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=23454

--- Comment #3 from Hemantha Rao KR  ---
(In reply to Katrin Fischer from comment #1)
> To clarify, is this the scenario?
> 
> 1) User checks out item
> 2) Item goes overdue and accrues fines
> 3) Item is renewed, fine is left unpaid
> 4) Item goes overdue again - accrues new fines
> 
> In 4) the new fine overwrites the old fine, so that only the new overdue
> fine is visible?

Please let me know if any more details required.

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[Koha-bugs] [Bug 23454] Fine for the previous overdue may get overwritten by the next one

2019-08-13 Thread bugzilla-daemon
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=23454

--- Comment #2 from Hemantha Rao KR  ---
(In reply to Katrin Fischer from comment #1)
> To clarify, is this the scenario?
> 
> 1) User checks out item
> 2) Item goes overdue and accrues fines
> 3) Item is renewed, fine is left unpaid
> 4) Item goes overdue again - accrues new fines
> 
> In 4) the new fine overwrites the old fine, so that only the new overdue
> fine is visible?

Please find below the scenario.
1) User checks out item
2) Item goes overdue and accrues fines
3) Item is renewed, 
4) During above step fine amount getting over written on previous overdue of
the same item irrespective of dates.
5) Fine is paid for previous overdue, hence it is creating discrepancy in fine
amount.

6) Basically it is deleting entry of fine for the same item which was accrued
previously

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[Koha-bugs] [Bug 23454] Fine for the previous overdue may get overwritten by the next one

2019-08-13 Thread bugzilla-daemon
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=23454

--- Comment #1 from Katrin Fischer  ---
To clarify, is this the scenario?

1) User checks out item
2) Item goes overdue and accrues fines
3) Item is renewed, fine is left unpaid
4) Item goes overdue again - accrues new fines

In 4) the new fine overwrites the old fine, so that only the new overdue fine
is visible?

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[Koha-bugs] [Bug 23454] Fine for the previous overdue may get overwritten by the next one

2019-08-13 Thread bugzilla-daemon
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=23454

Katrin Fischer  changed:

   What|Removed |Added

 CC||katrin.fisc...@bsz-bw.de
   Severity|enhancement |major

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