[Koha-bugs] [Bug 25654] Making the Contact Section / Guarantor Section separate from the Contact details of the patron would be less confusing

2020-06-26 Thread bugzilla-daemon
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=25654

Owen Leonard  changed:

   What|Removed |Added

 Status|NEW |ASSIGNED
   Assignee|koha-b...@lists.koha-commun |oleon...@myacpl.org
   |ity.org |
Version|19.11   |master

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[Koha-bugs] [Bug 25654] Making the Contact Section / Guarantor Section separate from the Contact details of the patron would be less confusing

2020-06-26 Thread bugzilla-daemon
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=25654

--- Comment #9 from Caroline Cyr La Rose  ---

> And I'm not sure of the original intent of the development, but as it stands
> now, I think this is a serious issue if we are indeed distinguishing between
> alternate contact and non-patron guarantor contact. And if we're not, why
> add the non-patron guarantor feature at all?

Pre-19.11 we could add non-patron guarantors in the guarantor information (only
first and last names). I think that's why we want to keep it.

I suggest you go give a +1 to bug 12446 which is to allow adults (or any patron
category in fact) to have guarantors.

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[Koha-bugs] [Bug 25654] Making the Contact Section / Guarantor Section separate from the Contact details of the patron would be less confusing

2020-06-26 Thread bugzilla-daemon
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=25654

--- Comment #8 from Benjamin Daeuber  ---
(In reply to Caroline Cyr La Rose from comment #7)
> Pre-19.11, the alternate contact section would be used for that.
> 
> But I agree that yours is a good idea. That would mean moving the Alternate
> contact section to the 'Guarantor information' section and only making it
> appear if we choose 'Non-patron guarantor', I guess?

We use the alternate contact for adults that have guarantors, but which we
can't actually add guarantors to (which is a whole other issue). So I think we
need a whole new set of contact information.

And I'm not sure of the original intent of the development, but as it stands
now, I think this is a serious issue if we are indeed distinguishing between
alternate contact and non-patron guarantor contact. And if we're not, why add
the non-patron guarantor feature at all?

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[Koha-bugs] [Bug 25654] Making the Contact Section / Guarantor Section separate from the Contact details of the patron would be less confusing

2020-06-26 Thread bugzilla-daemon
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=25654

--- Comment #7 from Caroline Cyr La Rose  ---
Pre-19.11, the alternate contact section would be used for that.

But I agree that yours is a good idea. That would mean moving the Alternate
contact section to the 'Guarantor information' section and only making it
appear if we choose 'Non-patron guarantor', I guess?

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[Koha-bugs] [Bug 25654] Making the Contact Section / Guarantor Section separate from the Contact details of the patron would be less confusing

2020-06-26 Thread bugzilla-daemon
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=25654

--- Comment #6 from Benjamin Daeuber  ---
I guess my point is that (In reply to Caroline Cyr La Rose from comment #5)
> The contact information is that of the patron, not the guarantor. That is
> the main confusion reported by Kelly.
> 

I think we need additional contact fields if this is the case. A whole separate
section for non-patron guarantor contact information labeled "Non-Patron
Guarantor". Right now there is essentially one set of contact info and it
appears like it could belong to the non-patron guarantor who doesn't actually
have any contact info.

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[Koha-bugs] [Bug 25654] Making the Contact Section / Guarantor Section separate from the Contact details of the patron would be less confusing

2020-06-26 Thread bugzilla-daemon
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=25654

--- Comment #5 from Caroline Cyr La Rose  ---
(In reply to Benjamin Daeuber from comment #4)
> Is the implication if we move those fields that the non-patron guarantors
> will not have contact information?

The contact information is that of the patron, not the guarantor. That is the
main confusion reported by Kelly.

I also find it confusing to have a section named 'Guarantor information', and
then other fields named 'Guarantor something' that are not in that section.

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[Koha-bugs] [Bug 25654] Making the Contact Section / Guarantor Section separate from the Contact details of the patron would be less confusing

2020-06-26 Thread bugzilla-daemon
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=25654

Benjamin Daeuber  changed:

   What|Removed |Added

 CC||bdaeu...@cityoffargo.com

--- Comment #4 from Benjamin Daeuber  ---
Is the implication if we move those fields that the non-patron guarantors will
not have contact information?

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[Koha-bugs] [Bug 25654] Making the Contact Section / Guarantor Section separate from the Contact details of the patron would be less confusing

2020-06-25 Thread bugzilla-daemon
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=25654

Lisette Scheer  changed:

   What|Removed |Added

 CC||lisettesla...@gmail.com

--- Comment #3 from Lisette Scheer  ---
+1 it seems like the non-patron Guarantor should be with patron Guarantors

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[Koha-bugs] [Bug 25654] Making the Contact Section / Guarantor Section separate from the Contact details of the patron would be less confusing

2020-06-25 Thread bugzilla-daemon
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=25654

Caroline Cyr La Rose  changed:

   What|Removed |Added

 CC||caroline.cyr-la-rose@inlibr
   ||o.com

--- Comment #2 from Caroline Cyr La Rose  ---
+1 I agree that the non-patron Guarantor information should go in the
'Guarantor information' section rather than the 'Contact' section.

We could hide it behind a button. I would put a button next to the 'Search to
add' button that says something like 'Guarantor is not a patron'. Or have it
like pre-19.11 where the non-patron fields are always showing and you can click
on 'Search to add' to fill them, but I admit that I didn't find that it was
very intuitive...

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[Koha-bugs] [Bug 25654] Making the Contact Section / Guarantor Section separate from the Contact details of the patron would be less confusing

2020-06-02 Thread bugzilla-daemon
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=25654

Andrew Fuerste-Henry  changed:

   What|Removed |Added

 CC||and...@bywatersolutions.com

--- Comment #1 from Andrew Fuerste-Henry  ---
+1, this is confusing

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