My computer is up and running again having spent a little over 24 hours in the computer shop. They are always very busy. They found nothing wrong but have put stronger virus protection on it and have charged exactly nothing. Needless to say they have very loyal customers. I am driven to the conclusion my phone line was at fault as I check for a dialling tone but didn't actually try to make a call. so, there may have been a temporary problem with it. I say temporary because I have received, and made, calls since then. Patricia in Wales scotl...@aol.com
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