[LegacyUG] Exclude Problems not sticking

2013-12-10 Thread John Roose
I appreciate the new problems icons, and what is found. I have one family
line that had numerous children with gaps of more than 36 months. On the
icon I right click, go to gaps tab, check exclude Warn if a child was born
more than 36 months after previous child, click save. Sometimes the icon
disappears immediately, sometimes I have to navigate elsewhere and come
back and it is gone - no problem. However, many times it either does not go
away or it returns when I again go to the screen.

Has anyone else had this problem? Any thoughts?

I do not want to globally remove this warning.

Thanx.  John
Genealogy - - - - - it's in my blood!



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Re: [LegacyUG] Exclude Problems not sticking

2013-12-10 Thread Dan Toshack
Yes; I have the same problem when setting the children on order

Dan

From: John Roose
Sent: Tuesday, December 10, 2013 10:52 AM
To: LegacyUserGroup@LegacyUsers.com
Subject: [LegacyUG] Exclude Problems not sticking

I appreciate the new problems icons, and what is found. I have one family line 
that had numerous children with gaps of more than 36 months. On the icon I 
right click, go to gaps tab, check exclude Warn if a child was born more than 
36 months after previous child, click save. Sometimes the icon disappears 
immediately, sometimes I have to navigate elsewhere and come back and it is 
gone - no problem. However, many times it either does not go away or it returns 
when I again go to the screen.

Has anyone else had this problem? Any thoughts?

I do not want to globally remove this warning.

Thanx.  John
Genealogy - - - - - it's in my blood!


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Re: [LegacyUG] Exclude Problems not sticking

2013-12-10 Thread Brian
I have the same problem.
Can't seem to get rid of the potential problems,
Tried all the options mentioned, still they remain.
May be a glitch?
Brian



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Re: [LegacyUG] Exclude Problems not sticking

2013-12-10 Thread John Roose
Perhaps - but I've not found this in any instruction yet: if I try to
resolve the problem from the Children screen it sometimes takes,
sometimes not. But, when I open each of the children's screens (ie,
individual screen) and make the change there - it seems to be working.

Does anyone know if this is correct? If so, can you point us to an
instruction? Or is it one of those intuitive thingys?

Genealogy - - - - - it's in my blood!


On Tue, Dec 10, 2013 at 12:54 PM, Brian blr...@optonline.net wrote:

 I have the same problem.
 Can't seem to get rid of the potential problems,
 Tried all the options mentioned, still they remain.
 May be a glitch?
 Brian



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 http://www.LegacyFamilyTree.com/Etiquette.asp
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 http://www.mail-archive.com/legacyusergroup@legacyusers.com/
 Archived messages from old mail server - before Nov. 21 2009:
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 Online technical support: http://www.LegacyFamilyTree.com/Help.asp
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 on our blog (http://news.LegacyFamilyTree.com).
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Re: [LegacyUG] Exclude Problems not sticking

2013-12-10 Thread Brian
One problem I have is, on an individuals screen, at the right is the red
PP marker.
When I click it to see the problem a window opens that says, no
problems found.
Still the red marker refuses to leave.
 Brian



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RE: [LegacyUG] Exclude Problems not sticking

2013-12-10 Thread Kirsty M. Haining
Brian — Have you upgraded to the latest version of Legacy?  As I mentioned to 
the list previously, HOW you clear the potential problem alert can make a 
difference. Right-click to clear didn't work, but click did. I submitted a bug 
report a while ago, but I believe this has been fixed in the latest version of 
Legacy.

cheers,
Kirsty
:-)

-Original Message-
From: Brian [mailto:blr...@optonline.net]
Sent: Tuesday, December 10, 2013 9:54 AM
To: LegacyUserGroup@LegacyUsers.com
Subject: Re: [LegacyUG] Exclude Problems not sticking

I have the same problem.
Can't seem to get rid of the potential problems, Tried all the options 
mentioned, still they remain.
May be a glitch?
Brian





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RE: [LegacyUG] Exclude Problems not sticking

2013-12-10 Thread Brian
Hi Kirsty.
I'm running Legacy 8, Full Version 8.0.0.358.
I've tried, working with the potential problems feature,
the red icon in family and individual view, marking as not a problem.
When I click the red icon the screen opens to the problem,
and I mark as not a problem, the problem disappears but the red icon remains.
Some instances, after clicking the red icon, the PP list opens and says no 
problem found.
   Brian





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RE: [LegacyUG] Exclude Problems not sticking

2013-12-10 Thread Kirsty M. Haining
Unfortunately, I'm out of suggestions — although it sounded quite similar, 
obviously the problem you're having isn't the same as the one I had.

-Original Message-
From: Brian [mailto:blr...@optonline.net]
Sent: Tuesday, December 10, 2013 1:46 PM
To: LegacyUserGroup@LegacyUsers.com
Subject: RE: [LegacyUG] Exclude Problems not sticking

Hi Kirsty.
I'm running Legacy 8, Full Version 8.0.0.358.
I've tried, working with the potential problems feature, the red icon in family 
and individual view, marking as not a problem.
When I click the red icon the screen opens to the problem, and I mark as not a 
problem, the problem disappears but the red icon remains.
Some instances, after clicking the red icon, the PP list opens and says no 
problem found.
   Brian





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