Re: [LegacyUG] Latest Update Issue

[Ian Thomas]

Cathy – thanks, I have installed v368 now. I keep all prior versions of the 
installable – just in case I need to revert.

Possibly unavailability of printer – Windows does switch the printer to last 
used (I print as PDF from various docs, including web pages). But when my WiFi 
mono laser is offline, it notifies me and Windows caches the print stream. But 
I don’t know what Legacy’s start-up check for a printer is about (seems a silly 
thing to do).
In any case, only one of those freeze occasions involved the printer instance 
(I killed each with Task Manager, and looked).

I’ll see what happens. As I hinted, Legacy FT has not given me freeze or even 
slowness with my moderate sized database (few iamges, etc).

I.L. Thomas
83 Mackie Street, Victoria Park, Western Australia 6100

From: LegacyUserGroup  On Behalf Of 
Cathy Pinner
Sent: Wednesday, 28 October 2020 1:46 PM
To: Legacy User Group 
Subject: Re: [LegacyUG] Latest Update Issue

Ian,
For your information - the current release of Legacy is 9.0.0.368

There were a couple of issues with builds 361 and 362 but these have been fixed 
in 368.

Legacy checks for a printer when Legacy starts. There can be problems in 
Windows 10 if you are allowing Windows 10 to control the default printer as it 
switches to the last printer used. If that isn't available when you start 
Legacy, you can have problems. There is a setting in the Win 10 settings that 
allows you to uncheck that option.

Cathy

Ian Thomas wrote:


I have a similar issue with this version (9.0.0.339,  Deluxe)  - I
_never_ have problems with Legacy, over the last 4 years. This may be
a one-off?

This has happened twice in the last couple of days – I closed Legacy
with Windows 10 Task Manager. This time, I noticed that there was a
sub-entry in Task Manager indicating a problem with a printer driver.
I was not trying to print anything from Legacy at the time. That was
not so in the previous incident, a day or two ago.

In both cases, I could not start Legacy again after killing the
instances with Task Manager – I had to restart Windows.

Windows 10 v 2020 – I am not using the latest “Feature Update, 20H2”

I.L. Thomas

83 Mackie Street, Victoria Park, Western Australia 6100

*From:*LegacyUserGroup 
mailto:legacyusergroup-boun...@legacyusers.com>>
 *On
Behalf Of *Margaret Gagliardi
*Sent:* Thursday, 22 October 2020 8:32 AM
*To:* Legacy User Group 
mailto:LegacyUserGroup@legacyusers.com>>
*Subject:* [LegacyUG] Latest Update Issue

I just updated Legacy to the latest version and now when I try to
click on "Name List" it locks up Legacy and I have to shut down my PC
in order to clear it.  I have not been able to do anything else
because of this issue.  What do I do now?

Thanks Margaret

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Re: [LegacyUG] Latest Update Issue

[Cathy Pinner]

Ian,
For your information - the current release of Legacy is 9.0.0.368

There were a couple of issues with builds 361 and 362 but these have 
been fixed in 368.


Legacy checks for a printer when Legacy starts. There can be problems in 
Windows 10 if you are allowing Windows 10 to control the default printer 
as it switches to the last printer used. If that isn't available when 
you start Legacy, you can have problems. There is a setting in the Win 
10 settings that allows you to uncheck that option.


Cathy

Ian Thomas wrote:


I have a similar issue with this version (9.0.0.339,  Deluxe)  - I
_never_ have problems with Legacy, over the last 4 years. This may be
a one-off?

This has happened twice in the last couple of days – I closed Legacy
with Windows 10 Task Manager. This time, I noticed that there was a
sub-entry in Task Manager indicating a problem with a printer driver.
I was not trying to print anything from Legacy at the time. That was
not so in the previous incident, a day or two ago.

In both cases, I could not start Legacy again after killing the
instances with Task Manager – I had to restart Windows.

Windows 10 v 2020 – I am not using the latest “Feature Update, 20H2”

I.L. Thomas

83 Mackie Street, Victoria Park, Western Australia 6100

*From:*LegacyUserGroup  *On
Behalf Of *Margaret Gagliardi
*Sent:* Thursday, 22 October 2020 8:32 AM
*To:* Legacy User Group 
*Subject:* [LegacyUG] Latest Update Issue

I just updated Legacy to the latest version and now when I try to
click on "Name List" it locks up Legacy and I have to shut down my PC
in order to clear it.  I have not been able to do anything else
because of this issue.  What do I do now?

Thanks Margaret


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Re: [LegacyUG] Latest Update Issue

[Ian Thomas]

I have a similar issue with this version (9.0.0.339,  Deluxe)  - I never have 
problems with Legacy, over the last 4 years. This may be a one-off?

This has happened twice in the last couple of days – I closed Legacy with 
Windows 10 Task Manager. This time, I noticed that there was a sub-entry in 
Task Manager indicating a problem with a printer driver. I was not trying to 
print anything from Legacy at the time. That was not so in the previous 
incident, a day or two ago.

In both cases, I could not start Legacy again after killing the instances with 
Task Manager – I had to restart Windows.
Windows 10 v 2020 – I am not using the latest “Feature Update, 20H2”


I.L. Thomas
83 Mackie Street, Victoria Park, Western Australia 6100

From: LegacyUserGroup  On Behalf Of 
Margaret Gagliardi
Sent: Thursday, 22 October 2020 8:32 AM
To: Legacy User Group 
Subject: [LegacyUG] Latest Update Issue

I just updated Legacy to the latest version and now when I try to click on 
"Name List" it locks up Legacy and I have to shut down my PC in order to clear 
it.  I have not been able to do anything else because of this issue.  What do I 
do now?
Thanks Margaret
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Re: [LegacyUG] Latest Update Issue

[Margaret Gagliardi]

Thanks Cathy,
It works perfectly this a.m. and even seems much faster.  I did not know
about task manager - I sure wish I was more computer literate, but this old
brain does not work as good as it used to.
Margaret

On Wed, Oct 21, 2020 at 11:31 PM Cathy Pinner  wrote:

> Margaret,
>
> Try Restarting your computer. That's a Restart, not a shutdown and later
> start unless you've turned off Fast Start.
>
> This is not the result of the update as it's not being discussed and
> there's no bug report on it.
>
> When Legacy freezes, you don't have to shut down your computer, you just
> shut down Legacy by using End Task in Windows Task Manager. In Windows
> 10, right click on the task bar and choose Task Manager from the right
> click menu. Then highlight Legacy in the list and click End Task.
>
> If restarting your computer doesn't clear it, I suggest you contact
> Support.
> supp...@legacyfamilytree.com
>
> Cathy
>
> > Margaret Gagliardi 
> > Thursday, 22 October 2020 8:32 AM
> > I just updated Legacy to the latest version and now when I try to
> > click on "Name List" it locks up Legacy and I have to shut down my PC
> > in order to clear it.  I have not been able to do anything else
> > because of this issue.  What do I do now?
> > Thanks Margaret
> >
> >
>
>
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Re: [LegacyUG] Latest Update Issue

[Cathy Pinner]

Margaret,

Try Restarting your computer. That's a Restart, not a shutdown and later 
start unless you've turned off Fast Start.


This is not the result of the update as it's not being discussed and 
there's no bug report on it.


When Legacy freezes, you don't have to shut down your computer, you just 
shut down Legacy by using End Task in Windows Task Manager. In Windows 
10, right click on the task bar and choose Task Manager from the right 
click menu. Then highlight Legacy in the list and click End Task.


If restarting your computer doesn't clear it, I suggest you contact Support.
supp...@legacyfamilytree.com

Cathy


Margaret Gagliardi 
Thursday, 22 October 2020 8:32 AM
I just updated Legacy to the latest version and now when I try to 
click on "Name List" it locks up Legacy and I have to shut down my PC 
in order to clear it.  I have not been able to do anything else 
because of this issue.  What do I do now?

Thanks Margaret





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[LegacyUG] Latest Update Issue

[Margaret Gagliardi]

I just updated Legacy to the latest version and now when I try to click on
"Name List" it locks up Legacy and I have to shut down my PC in order to
clear it.  I have not been able to do anything else because of this issue.
What do I do now?
Thanks Margaret
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Re: [LegacyUG] Latest Update

[Cathy Pinner]

Dave,

You'll have to set your PC Matic Supershield to allow Legacy.
This support article will give you all the various files you may need to 
allow.



Cathy


Dave Johnson 
Monday, 7 September 2020 11:30 AM
I updated my Legacy 9 today but it will no longer run cleanly.  It 
almost opens but I cannot do anything.  I also run PC Matic 
Supershield and it lets me know that there is a problem whenever I try 
to do anything with my recent update.


Does anyone else have this problem?

Dave

--
/Dave Johnson/
/
/
/*Happiness is a CHOICE!!!*/





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[LegacyUG] Latest Update

[Dave Johnson]

I updated my Legacy 9 today but it will no longer run cleanly.  It almost
opens but I cannot do anything.  I also run PC Matic Supershield and it
lets me know that there is a problem whenever I try to do anything with my
recent update.

Does anyone else have this problem?

Dave

-- 
*Dave Johnson*

*Happiness is a CHOICE!!!*
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Re: [LegacyUG] Latest update with New Feature

[Gary]

Cathy,

I restarted my computer and all is well now.  Thanks for your help.

On Wed, Jan 22, 2020 at 8:02 PM Gary  wrote:

> Cathy,
>
> After selecting "Update Matches", the "Recheck all Red Link status icons"
> is not displayed as shown in the blog instructions.
>
> I'm not sure what I should do now.
>
> On Wed, Jan 22, 2020 at 7:55 PM Cathy Pinner  wrote:
>
>> Gary
>> Here is the Blog article about the new feature. It took me some time to
>> work out what it was doing.
>>
>>
>> https://news.legacyfamilytree.com/legacy_news/2020/01/familysearch-filter.html
>>
>> Cathy
>> > Gary 
>> > Thursday, 23 January 2020 8:32 AM
>> > I updated to version 9.0.0.339 but the "Recheck all Red Link status
>> > icons" check box is not displayed in the FamilySearch interface. Is
>> > anybody else having this issue?
>> >
>> >
>>
>>
>> --
>>
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>>
>
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Re: [LegacyUG] Latest update with New Feature

[Gary]

Cathy,

After selecting "Update Matches", the "Recheck all Red Link status icons"
is not displayed as shown in the blog instructions.

I'm not sure what I should do now.

On Wed, Jan 22, 2020 at 7:55 PM Cathy Pinner  wrote:

> Gary
> Here is the Blog article about the new feature. It took me some time to
> work out what it was doing.
>
>
> https://news.legacyfamilytree.com/legacy_news/2020/01/familysearch-filter.html
>
> Cathy
> > Gary 
> > Thursday, 23 January 2020 8:32 AM
> > I updated to version 9.0.0.339 but the "Recheck all Red Link status
> > icons" check box is not displayed in the FamilySearch interface. Is
> > anybody else having this issue?
> >
> >
>
>
> --
>
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Re: [LegacyUG] Latest update with New Feature

[Ronald Plaisted]

When I do and internet search the complete date is not showing.   The first
two digits of the date are missing.  See attachment

On Wed, Jan 22, 2020 at 6:55 PM Cathy Pinner  wrote:

> Gary
> Here is the Blog article about the new feature. It took me some time to
> work out what it was doing.
>
>
> https://news.legacyfamilytree.com/legacy_news/2020/01/familysearch-filter.html
>
> Cathy
> > Gary 
> > Thursday, 23 January 2020 8:32 AM
> > I updated to version 9.0.0.339 but the "Recheck all Red Link status
> > icons" check box is not displayed in the FamilySearch interface. Is
> > anybody else having this issue?
> >
> >
>
>
> --
>
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Re: [LegacyUG] Latest update with New Feature

[Cathy Pinner]

Gary
Here is the Blog article about the new feature. It took me some time to 
work out what it was doing.


https://news.legacyfamilytree.com/legacy_news/2020/01/familysearch-filter.html

Cathy

Gary 
Thursday, 23 January 2020 8:32 AM
I updated to version 9.0.0.339 but the "Recheck all Red Link status 
icons" check box is not displayed in the FamilySearch interface. Is 
anybody else having this issue?






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[LegacyUG] Latest update with New Feature

[Gary]

I updated to version 9.0.0.339 but the "Recheck all Red Link status icons"
check box is not displayed in the FamilySearch interface. Is anybody else
having this issue?
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Re: [LegacyUG] Latest update

[Syble Glasscock]

 I hesitate to reply to this, but I guess if we sit back and say nothing, 
things will go on as usual.I really like Legacy Family Tree software for 
numerous reasons, but I would like it a lot more even if some of the bells and 
whistles were not available, if the program was more stable, Stability and 
reliability should be a FIRST priority. 
I too, just realize a problem that was reported and acknowledge maybe two years 
ago is still not fixed.  The problem: Pedigree webpage creation: When an event 
is marked Private, it blocks the events following it.  I have three family 
files totally about 15,000 individuals, so it would be very difficult to change 
software and I've been with Legacy since about 2003.
Reports are still a weakness in my opinion,  updates and upgrades may help some 
things, but still are not dependable.
I'll have to admit I'm hesitant to suggest Legacy to others.  I have thought 
for quite sometime Legacy's focus is not on the dependability of their software.
Syble


 On Wednesday, May 27, 2015 9:12 AM, Graham Love 
love-fam...@blueyonder.co.uk wrote:



 So another update comes and goes and Millennia fail to fix the most basic of
problems. If I wanted the extra space to be removed from a report it seems
to get fixed straight away but if I want the program to correctly calculate
relationships it takes much longer. How long ago did I first raise the
problem of incorrect relationships, months or years? This is a genealogy
program not an exercise in neat presentation. No amount of clean and tidy
formatting will make up for the errors in the very basics of genealogy. Come
on Millennia, get your priorities right, Legacy should be driven by your
market and customer expectations not by programmers.
Graham Love





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[LegacyUG] Latest update

[Graham Love]

So another update comes and goes and Millennia fail to fix the most basic of
problems. If I wanted the extra space to be removed from a report it seems
to get fixed straight away but if I want the program to correctly calculate
relationships it takes much longer. How long ago did I first raise the
problem of incorrect relationships, months or years? This is a genealogy
program not an exercise in neat presentation. No amount of clean and tidy
formatting will make up for the errors in the very basics of genealogy. Come
on Millennia, get your priorities right, Legacy should be driven by your
market and customer expectations not by programmers.
Graham Love





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Re: [LegacyUG] Latest update caused errors - Issue with Bold and Underline

[Brian/Support]

This is a known problem that will be fixed in the next update to Legacy.
I do not know when that will be issued.

Brian
Customer Support
Millennia Corporation
br...@legacyfamilytree.com
http://www.LegacyFamilyTree.com

On 23/03/2015 1:24 AM, Anne Wiltshire wrote:
 Hello

 I just printed off a Family Group Record and have the “ \u\ulnone” in 
 my General notes but no words in the notes are underlined but are bolded.  
 The \u and \ulnone does not show up when viewing General notes – it is only 
 seen in the printed version.
 I have tried deleting the text and using another line to retype but it is 
 still there.

 Anne

 From: Margaret Gagliardi
 Sent: Monday, March 23, 2015 9:39 AM
 To: legacyusergroup@LegacyUsers.com
 Subject: [LegacyUG] Latest update caused errors

 I just did the latest update and now all my bold and underlines in my notes 
 are still in bold, but the underline is putting /ul' at the beginning and at 
 the end it is putting /ulnone.

 What is wrong?  How can I get it fixed?
 Thanks
 Margaret


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 our blog (http://news.LegacyFamilyTree.com).
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Re: [LegacyUG] Latest update caused errors - Issue with Bold and Underline

[Anne Wiltshire]

Hello

I just printed off a Family Group Record and have the “ \u\ulnone” in my 
General notes but no words in the notes are underlined but are bolded.  The \u 
and \ulnone does not show up when viewing General notes – it is only seen in 
the printed version.
I have tried deleting the text and using another line to retype but it is still 
there.

Anne

From: Margaret Gagliardi
Sent: Monday, March 23, 2015 9:39 AM
To: legacyusergroup@LegacyUsers.com
Subject: [LegacyUG] Latest update caused errors

I just did the latest update and now all my bold and underlines in my notes are 
still in bold, but the underline is putting /ul' at the beginning and at the 
end it is putting /ulnone.

What is wrong?  How can I get it fixed?
Thanks
Margaret


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[LegacyUG] Latest update caused errors

[Margaret Gagliardi]

I just did the latest update and now all my bold and underlines in my notes
are still in bold, but the underline is putting /ul' at the beginning and
at the end it is putting /ulnone.

What is wrong?  How can I get it fixed?
Thanks
Margaret




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[LegacyUG] Latest update changed colors

[Noddie]

Hi again everyone

It seems that every time I update Legacy it changes my color
selections I have always used, and defaults to the ones Legacy wants
to use.

I have kept my color scheme thankfully, but I still cannot remember
how to change the Label color on the Edit event screen.
They are in Red and I want to change it to something more subdue.
Also I note that the Labels on the Family screen
File | Edit | Add | View etc now have a white background with white
Black Text for the labels.  I would like to change the background if it
is possible.
Thanks for any help, and I do wonder why every time a change in the
way of an update arrives, it changes my color scheme?
Any ideas.
Ta
Gwen




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Re: [LegacyUG] Latest update changed colors

[Mike Fry]

On 2010/07/15 09:11, Noddie wrote:

 It seems that every time I update Legacy it changes my color
 selections I have always used, and defaults to the ones Legacy wants
 to use.

That subject is going to set a cat amongst the pigeons :-) A lot of
people are going to think that there's a new upgrade (beyond .45) for
the program, and then be disappointed when they can't find it.

--
Regards,
Mike Fry
Johannesburg



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Re: [LegacyUG] latest update

[GeoSci]

Run Set Relationships with you as the person highlighted.  All will
be well.  New entries are not set - you have to run it again to
catch new entries.
Keith
--
Keith A. McKain

Website: http://home.comcast.net/~geosci64
Email: mckainances...@gmail.com



On Fri, Apr 2, 2010 at 4:25 PM, Ruth Nerud baber...@att.net wrote:
 Where does this happen? I just entered a child and unless I click
 Relationship Calculator, nothing shows this child is related to anybody?

 Ruth
 - Original Message -
 From: Randy Clark ceddaco...@gmail.com
 To: LegacyUserGroup@LegacyUsers.com
 Sent: Friday, March 26, 2010 4:14 AM
 Subject: [LegacyUG] latest update


 I like the linkage path that's part of the latest update. Now when
 entering the name of a certain illustrious person vis-a-vis me it
 shows how we're linked while continuing to state (correctly) that
 we're not related.



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 Archived messages after Nov. 21 2009:

   http://www.mail-archive.com/legacyusergroup@legacyusers.com/

 Archived messages from old mail server - before Nov. 21 2009:

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 Online technical support: http://www.LegacyFamilyTree.com/Help.asp

 To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp







Legacy User Group guidelines:

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   http://www.mail-archive.com/legacyusergroup@legacyusers.com/

Archived messages from old mail server - before Nov. 21 2009:

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[LegacyUG] latest update

[Randy Clark]

I like the linkage path that's part of the latest update. Now when
entering the name of a certain illustrious person vis-a-vis me it
shows how we're linked while continuing to state (correctly) that
we're not related.



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[LegacyUG] latest update

[SalUDevil]

I just installed the latest update v. 7.4.0.21 and now my search and report
 tabs do not work.
Please advise.

Sally Miller Hindley



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