Re: [liberationtech] Where can I find the Twitter censorship handbook?

2012-12-15 Thread Brian Conley
John,

So am I mistaken that Twitter blocks (and by blocks I mean does not allow
to be visible) certain content in certain countries, in accordance with
local regulation?

I'm not saying its right or wrong, but unless I'm mistaken about this, its
a bit melodramatic to get on your high horse about the lack if censorship
or mediation of tweets, which, if twitter filters tweets based on location
is just prima facie untrue.

I happen to completely understand why twitter does this and believe the
ability to change your set location in order to avoid the filtering is a
good workaround. That said, no need to be rude, dramatic, or misleading.

Brian
On Dec 15, 2012 4:38 AM, John Adams j...@retina.net wrote:

 I work there. Read the damn TOS.  Twitter -does not- censor or meditate
 content.

 https://support.twitter.com/articles/15794-abusive-behavior

 and

 https://support.twitter.com/articles/18311-the-twitter-rules

 It's a serious affront to all the work we've done to enable people to
 freely communicate, and the number of times that we've gone to bat for
 users,  to make posts like these.

 -john


 On Fri, Dec 14, 2012 at 6:36 PM, Griffin Boyce griffinbo...@gmail.comwrote:

   Have you tried contacting twitter support directly? In the first
 instance, it's likely that you were reported by someone who saw it and took
 offense to it.

   As for having tweets reported for spam, it could have been a competitor
 (and that type of reporting is easy to automate). But the Twitter spam
 algorithm could also have interpreted the [short tweet length + link +
 popular hashtag] as being spam.

   From a merchant perspective, we kind of operate at her majesty's
 pleasure.  By that I mean that social networks make the rules, enforce them
 (or not), and our only real recourse is to move to another, less populated
 social network.  I'd recommend talking to twitter support before totally
 writing it off, but you might not get a resolution for the reasons
 mentioned above.

 Best,
 Griffin Boyce
 @abditum


 On Fri, Dec 14, 2012 at 8:42 PM, Uncle Zzzen unclezz...@gmail.comwrote:

 Warning for the politically-correct: this message contains the N-word. I
 believe it is in context :)


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 I believe that usability is a security concern; systems that do
 not pay close attention to the human interaction factors involved
 risk failing to provide security by failing to attract users.
 ~Len Sassaman

 PGP Key etc: https://www.noisebridge.net/wiki/User:Fontaine


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Re: [liberationtech] Where can I find the Twitter censorship handbook?

2012-12-14 Thread Griffin Boyce
  Have you tried contacting twitter support directly? In the first
instance, it's likely that you were reported by someone who saw it and took
offense to it.

  As for having tweets reported for spam, it could have been a competitor
(and that type of reporting is easy to automate). But the Twitter spam
algorithm could also have interpreted the [short tweet length + link +
popular hashtag] as being spam.

  From a merchant perspective, we kind of operate at her majesty's
pleasure.  By that I mean that social networks make the rules, enforce them
(or not), and our only real recourse is to move to another, less populated
social network.  I'd recommend talking to twitter support before totally
writing it off, but you might not get a resolution for the reasons
mentioned above.

Best,
Griffin Boyce
@abditum

On Fri, Dec 14, 2012 at 8:42 PM, Uncle Zzzen unclezz...@gmail.com wrote:

 Warning for the politically-correct: this message contains the N-word. I
 believe it is in context :)


-- 
I believe that usability is a security concern; systems that do
not pay close attention to the human interaction factors involved
risk failing to provide security by failing to attract users.
~Len Sassaman

PGP Key etc: https://www.noisebridge.net/wiki/User:Fontaine
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Re: [liberationtech] Where can I find the Twitter censorship handbook?

2012-12-14 Thread Uncle Zzzen
On Sat, Dec 15, 2012 at 9:36 AM, Griffin Boyce griffinbo...@gmail.comwrote:

   Have you tried contacting twitter support directly? In the first
 instance, it's likely that you were reported by someone who saw it and took
 offense to it.

I guess I should have, but now it's too late and I don't even have links to
those tweets.
I'll try to do this next time something like this happens



   As for having tweets reported for spam,

Doh! I wasn't thinking of  that possibility. It would most certainly
explain the N-word incident

 it could have been a competitor (and that type of reporting is easy to
 automate). But the Twitter spam algorithm could also have interpreted the
 [short tweet length + link + popular hashtag] as being spam.

And I guess they wouldn't provide the handbook for this, so that spammers
don't adapt to it.
This is a perfect place to put political or commercial censorship patterns.
No one would ever know :)




   From a merchant perspective, we kind of operate at her majesty's
 pleasure.  By that I mean that social networks make the rules, enforce them
 (or not), and our only real recourse is to move to another, less populated
 social network.

A bit off-topic: I think a large cloud of indenti.ca/osub communities
(e.g. run by NGOs, promoted by internet defense league or such) could
become populated (as a whole - not on a single server) pretty fast (if
the campaign catches) AND you can cross-post everything to your
twitter/facebook etc. via apps, so it would echo into the existing socnets
and promote migration.

 I'd recommend talking to twitter support before totally writing it off,

Like I said, I'll do it next time, while I still have the tweet's URL :)

 but you might not get a resolution for the reasons mentioned above.

 That's what bothers me the most. I think they should at least say why it
was hidden (e.g. was flagged by 6 users or automatically identified as
spam). If they can avoid answering THAT, it not only allows arbitrary
censorship but it's a simple consumer problem: sometimes it doesn't work
and I don't know why, in other words - it's not a reliable service (an
insult in a language even executives can understand).
--
Those Romans are crazy -- Obelix
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Re: [liberationtech] Where can I find the Twitter censorship handbook?

2012-12-14 Thread dan jones
I am not intimately familiar all cases but I just want to acknowledge
the backbone that Twitter has had in defending the privacy of their
users in court. People like John at Twitter are fighting the good fight
for a free internet.

- Dan

 It's a serious affront to all the work we've done to enable people to
 freely communicate, and the number of times that we've gone to bat for
 users,  to make posts like these.
 
 -john
 
 
 On Fri, Dec 14, 2012 at 6:36 PM, Griffin Boyce griffinbo...@gmail.comwrote:
 
   Have you tried contacting twitter support directly? In the first
 instance, it's likely that you were reported by someone who saw it and took
 offense to it.

   As for having tweets reported for spam, it could have been a competitor
 (and that type of reporting is easy to automate). But the Twitter spam
 algorithm could also have interpreted the [short tweet length + link +
 popular hashtag] as being spam.

   From a merchant perspective, we kind of operate at her majesty's
 pleasure.  By that I mean that social networks make the rules, enforce them
 (or not), and our only real recourse is to move to another, less populated
 social network.  I'd recommend talking to twitter support before totally
 writing it off, but you might not get a resolution for the reasons
 mentioned above.

 Best,
 Griffin Boyce
 @abditum


 On Fri, Dec 14, 2012 at 8:42 PM, Uncle Zzzen unclezz...@gmail.com wrote:

 Warning for the politically-correct: this message contains the N-word. I
 believe it is in context :)


 --
 I believe that usability is a security concern; systems that do
 not pay close attention to the human interaction factors involved
 risk failing to provide security by failing to attract users.
 ~Len Sassaman

 PGP Key etc: https://www.noisebridge.net/wiki/User:Fontaine


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Re: [liberationtech] Where can I find the Twitter censorship handbook?

2012-12-14 Thread Jillian C. York
Sounds like he might have blocked you.  I think that makes a lot more sense
than any of the other possibilities raised.

On Sat, Dec 15, 2012 at 2:42 AM, Uncle Zzzen unclezz...@gmail.com wrote:

 Warning for the politically-correct: this message contains the N-word. I
 believe it is in context :)

 I'm sorry I didn't respond to this in time and I now don't have links to
 the tweets I mention, but I'm pretty sure other people on the list had
 similar experiences.

 In short: Twitter is excluding tweets by me and my friends based on
 arbitrary (until proven otherwise) criteria. Here are 2 incidents.

 1) The N-word incident
 About a month ago, @MrChuckD ( https://en.wikipedia.org/wiki/Chuck_D )
 has tweeted that in his opinion, Twitter should censor tweets containing
 the N-word. Me and another friend (independently of each other) have
 replied.
 * I said something like if you don't oppose censorship, you don't deserve
 to be called a nigger
 * My friend said something like and that's from someone who has a song
 called [I don't wanna be called] yo nigga
 i.e. the n-word was misspelled in that case :)

 Note: The content of these tweets is not brought here in order to express
 or debate our opinions or style (we're both huge fans BTW), but to show
 what might have triggered censorship filters (if that is the case), and the
 actual semantics of the tweet.

 We were then IMing about this to each other, and found out that when
 looking at @MrChuckD's tweet (where all replies can be seen), none of us
 could see our tweets or each other's.

 2) The Bitcoin incident
 A merchant friend has tweeted something as we now accept #bitcoin [+ link
 to buy page]

 Nobody (including the person who tweeted this) could see the tweet at the
 #bitcoin hash tag. #bitcoin seemed to be fairly active during that time and
 there were tweets within minutes (maybe even seconds) before and after that
 tweet.

 Now the first incident is alarming enough IMHO (I'm actively considering
 moving my business to the identi.ca/OSub world), but I could live
 without using the N-word (and half of my forking vocabulary) if there was a
 Twitter Censorship Handbook or Newspeak Dictionary I could consult
 (although from a usability perspective, I'd prefer getting a please
 rephrase that pop-up). But the second incident gives me the creeps:
 * What the fork WAS wrong with that tweet?
 * Maybe it's a bug?
 * Maybe twitter's filtering algorithm was hacked by competitors of that
 merchant?
 * Is there a way to contest such a decision (or even get an admission from
 twitter that a tweet of mine WAS blocked, and preferably why)?

 If twitter is a platform that is supposed to mobilize future Arab
 Springs, we have a real problem here - because the alternative is facebook
 :)

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