[Libreoffice-bugs] [Bug 102232] FILESAVE: Crash in Confirm Format dialog when saving a file in the non-default format

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=102232

V Stuart Foote  changed:

   What|Removed |Added

 Status|NEW |RESOLVED
 Resolution|--- |WORKSFORME

--- Comment #14 from V Stuart Foote  ---
(In reply to Xisco Faulí from comment #13)

> @Alex ARNAUD, @V Stuart Foote, Do you still reproduce this issue in 5.4.4
> and the latest stable verion of nvda ?

With NVDA 2017.3 on Windows 10 Enterprise 64-bit en-US--no issues with 6.0.0.3,
nor with /a admin installs of 5.4.4.2 or 6.1.0alpha1+ master.

=> WFM

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[Libreoffice-bugs] [Bug 102232] FILESAVE: Crash in Confirm Format dialog when saving a file in the non-default format

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=102232

Xisco Faulí  changed:

   What|Removed |Added

 Status|NEEDINFO|NEW
 CC||xiscofa...@libreoffice.org

--- Comment #13 from Xisco Faulí  ---
(In reply to Julien Nabet from comment #12)
> About NVDA, https://github.com/nvaccess/nvda/issues/6385 has been closed.
> another bugtracker https://github.com/nvaccess/nvda/issues/7631 had been
> opened and finally closed.
> 
> Any better with last stable LO version 5.4.4 + last stable nvda 2017.4 ?
> As usual, if someone still reproduces this, a debug bt could be useful

@Alex ARNAUD, @V Stuart Foote, Do you still reproduce this issue in 5.4.4 and
the latest stable verion of nvda ?

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[Libreoffice-bugs] [Bug 102232] FILESAVE: Crash in Confirm Format dialog when saving a file in the non-default format

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=102232

Julien Nabet  changed:

   What|Removed |Added

 Status|NEW |NEEDINFO

--- Comment #12 from Julien Nabet  ---
About NVDA, https://github.com/nvaccess/nvda/issues/6385 has been closed.
another bugtracker https://github.com/nvaccess/nvda/issues/7631 had been opened
and finally closed.

Any better with last stable LO version 5.4.4 + last stable nvda 2017.4 ?
As usual, if someone still reproduces this, a debug bt could be useful

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[Libreoffice-bugs] [Bug 102232] FILESAVE: Crash in Confirm Format dialog when saving a file in the non-default format

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=102232

--- Comment #10 from am_dxer  ---
I am not able to reproduce this on my personal laptop with Orca that runs BSD.

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[Libreoffice-bugs] [Bug 102232] FILESAVE: Crash in Confirm Format dialog when saving a file in the non-default format

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=102232

--- Comment #9 from am_dxer  ---
The Windows computers that I have access to were downgraded to Windows 7 due to
software incompatibilities. I can confirm that the issue did occur with NVDA
before and after the Anniversary update. It does not occur in Windows 7 which I
tested after the machines were downgraded. I can't do any further testing on
this issue in Windows 10 because I do not personally own any Windows computers.

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[Libreoffice-bugs] [Bug 102232] FILESAVE: Crash in Confirm Format dialog when saving a file in the non-default format

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=102232

--- Comment #8 from V Stuart Foote  ---
Opened an NVACCESS issue against NVDA

https://github.com/nvaccess/nvda/issues/6385

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[Libreoffice-bugs] [Bug 102232] FILESAVE: Crash in Confirm Format dialog when saving a file in the non-default format

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=102232

V Stuart Foote  changed:

   What|Removed |Added

 Status|UNCONFIRMED |NEW
 CC||ja...@nvaccess.org
 Ever confirmed|0   |1

--- Comment #7 from V Stuart Foote  ---
Using STR I confirm crash on Windows 10 Pro 64-bit en-US (v.1607) with
NVDA 2016.3 and LibreOffice master
Version: 5.3.0.0.alpha0+
Build ID: 681d5fd37e469491268d40147c621187dc6f4b95
CPU Threads: 8; OS Version: Windows 6.19; UI Render: GL; 
TinderBox: Win-x86@42, Branch:master, Time: 2016-09-10_06:06:09
Locale: en-US (en_US); Calc: group

attempt to check with TB39 that should have symbols available.
Version: 5.3.0.0.alpha0+
Build ID: d5fab973d0af95c433c5f6a9492014f7db642489
CPU Threads: 8; OS Version: Windows 6.19; UI Render: GL; 
TinderBox: Win-x86@39, Branch:master, Time: 2016-08-24_00:07:50
Locale: en-US (en_US); Calc: CL

But, seems NVDA 2016.3 on Windows 10 Pro "anniversary update", e.g. ver 1607 is
not especially stable.

NVDA freezes all reading activity when attempting to open LibreOffice.

@Jamie, Mick -- any insight?

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[Libreoffice-bugs] [Bug 102232] FILESAVE: Crash in Confirm Format dialog when saving a file in the non-default format

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=102232

Yousuf Philips (jay)  changed:

   What|Removed |Added

 CC||vstuart.fo...@utsa.edu

--- Comment #6 from Yousuf Philips (jay)  ---
Which windows version are you using? Can you ask the sighted person to test 5.3
with NVDA and see if they can confirm it? If he/she is able to confirm it, ask
them to follow the instructions below to obtain a backtrace.

https://wiki.documentfoundation.org/How_to_get_a_backtrace_with_WinDbg

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[Libreoffice-bugs] [Bug 102232] FILESAVE: Crash in Confirm Format dialog when saving a file in the non-default format

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=102232

--- Comment #5 from am_dxer  ---
The crash doesn't occur in the 5.2 version. I had someone sightred test with
NVDA disabled on this Windows machine and the crash does not occur in the 5.3
version. The key to causing the crash in nVDA for me is ensuring that an
existing document is used. The crash will not occur if it is the first save of
a new document. The crash even occurrs if I save a spreadsheet with the text
test in cell aq and then close and reopen that and save it.

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[Libreoffice-bugs] [Bug 102232] FILESAVE: Crash in Confirm Format dialog when saving a file in the non-default format

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=102232

Yousuf Philips (jay)  changed:

   What|Removed |Added

 CC||philip...@hotmail.com

--- Comment #4 from Yousuf Philips (jay)  ---
Wasnt able to reproduce this with Orca 3.20 or NVDA 2016.3. If this happens on
a particular xls or xlsx file, please submit it so we can test against it.

Would assume this isnt a11y related. If you are able to reproduce the crash on
libreoffice 5.2.1, then after it crashes, libreoffice will prompt you to send
in a crash report, so please do so and then we'll be able to track down the
issue.

Version: 5.3.0.0.alpha0+
Build ID: 78404fe5549fded2eaf0c5ea6e1ca66039e995af
CPU Threads: 2; OS Version: Linux 3.19; UI Render: default; 
TinderBox: Linux-rpm_deb-x86_64@70-TDF, Branch:master, Time:
2016-09-11_09:14:01
Locale: en-US (en_US.UTF-8); Calc: group

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[Libreoffice-bugs] [Bug 102232] FILESAVE: Crash in Confirm Format dialog when saving a file in the non-default format

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=102232

--- Comment #3 from am_dxer  ---
Did you try with the NVDA screen reader enabled? You can download this from
www.nvda-project.org and it is free and open source. I tried deleting my user
profile for LibreOffice and I can still reproduce this bug.

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[Libreoffice-bugs] [Bug 102232] FILESAVE: Crash in Confirm Format dialog when saving a file in the non-default format

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=102232

Julien Nabet  changed:

   What|Removed |Added

   Keywords||wantBacktrace
 CC||serval2...@yahoo.fr

--- Comment #2 from Julien Nabet  ---
It could be useful you retrieve a backtrace (see
https://wiki.documentfoundation.org/QA/BugReport/Debug_Information#GNU.2FLinux:_How_to_get_a_backtrace)

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[Libreoffice-bugs] [Bug 102232] FILESAVE: Crash in Confirm Format dialog when saving a file in the non-default format

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=102232

--- Comment #1 from am_dxer  ---
I forgot to add that this crash doesn't occur if Warn When not Saving in ODF or
Default Format is unchecked in Options>Load/Save>General

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[Libreoffice-bugs] [Bug 102232] FILESAVE: Crash in Confirm Format dialog when saving a file in the non-default format

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=102232

am_dxer  changed:

   What|Removed |Added

 Blocks||101912


Referenced Bugs:

https://bugs.documentfoundation.org/show_bug.cgi?id=101912
[Bug 101912] [META] Accessibility (a11y) bugs and enhancements
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[Libreoffice-bugs] [Bug 102232] FILESAVE: Crash in Confirm Format dialog when saving a file in the non-default format

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=102232

am_dxer  changed:

   What|Removed |Added

Version|unspecified |5.3.0.0.alpha0+ Master

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