[Libreoffice-bugs] [Bug 102312] Rendering in v5 is terrible, a bit in v4, non-existant in v3

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=102312

Buovjaga  changed:

   What|Removed |Added

 Resolution|FIXED   |WORKSFORME

--- Comment #22 from Buovjaga  ---
(In reply to Aprax from comment #20)
> I just noticed that [ ] use hardware acceleration is now unticked and greyed
> out.
> 
> So do you close this bug and tell anyone with the problem to buy a new video
> card?

That is great. The HW accel being grey is just because you have OpenGL enabled
successfully - HW accel is included therefore, so would be superfluous to have
active.

Your idea sounds like a great plan to do some cleaning in the bug tracker..

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[Libreoffice-bugs] [Bug 102312] Rendering in v5 is terrible, a bit in v4, non-existant in v3

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=102312

Aprax  changed:

   What|Removed |Added

 Status|UNCONFIRMED |RESOLVED
 Resolution|--- |FIXED

--- Comment #21 from Aprax  ---
I'll call it Resolved, just not by you...

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[Libreoffice-bugs] [Bug 102312] Rendering in v5 is terrible, a bit in v4, non-existant in v3

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=102312

Aprax  changed:

   What|Removed |Added

   Hardware|All |x86-64 (AMD64)
Version|5.2.1.2 release |5.2.4.2 release

--- Comment #20 from Aprax  ---
Well spending $195 for a new nVidia GTX1050 video card and changing LO View
settings to tick the boxes for: 
[x] use hardware acceleration, 
[x] use anti-aliasing and 
[x] use OpenGL 
solved my problem. Rendering is now rock solid.

The only issue, not worth a new bug, is that the LO Logo that appears when
opening a document is not cleared automatically, I have to drag the edge of the
document a tiny bit and it disappears.

I just noticed that [ ] use hardware acceleration is now unticked and greyed
out.

Now my sort settings are remembered again, thanks for fixing that.

So do you close this bug and tell anyone with the problem to buy a new video
card?

J

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[Libreoffice-bugs] [Bug 102312] Rendering in v5 is terrible, a bit in v4, non-existant in v3

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=102312

--- Comment #19 from Aprax  ---
(In reply to Dennis Roczek from comment #18)
> >Could this be 'fixed' by buying a new mother board and video card with 
> >'current' software drivers?
> 
> Very likely. But I guess the problem has to be fixed some other way. Seeing
> the last screenshot (the AMD install) I guess the problem is lying at some
> other place. Just a guess: as you haven't installed any windows update
> "since 2013-11" the system might be installed ages longer (5+years). I guess
> you should try to reinstall the whole computer simply (which results in the
> same fears you have formulated in the last comment). You could try to do it
> on a separated hard disk to easily switch back for the case the procedure
> didn't fixed your problem.
> 
> Moreover you really should get your system patched with windows updates as
> it is now insecure and you do use it in the internet. :-(

see my post of Oct 2nd 
- I finally completed all the Windows updates available on that date and I also
updated to the AMD & Intel drivers before the test of LO v 5 on Oct 2nd.

see my post of Oct 14 
- I completed the uninstall of v 4 followed by the install of v 5 and the
problem persisted, which is why I responded on Oct 21 that I'd reverted to v 4.
(I realize that I should have posted my results from Oct 14 on Oct 14 and I
apologize for needing the nudge on Oct 21.)

In the end, v4 satisfies my requirements, I only use writer and calc, so I'm
not worried about keeping LO up-to-date with v5, i.e. v5 doesn't offer anything
that I need or want that's not in V 4 (unless v5 has better performance
loading, etc. which isn't a big deal for me.). 

Doing a clean install of W7 plus all the other apps which require
de-registration / re-registration of licences wouldn't give me a thrill either,
especially if the problem was still there.

I admit that there are other requests that I've made that may be satisfied in
future versions of LO but they've been waiting for so long now that I'm not
confident that they ever will be available as an incentive to switch to v5 (or
v6...).

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[Libreoffice-bugs] [Bug 102312] Rendering in v5 is terrible, a bit in v4, non-existant in v3

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=102312

--- Comment #18 from Dennis Roczek  ---
>Could this be 'fixed' by buying a new mother board and video card with 
>'current' software drivers?

Very likely. But I guess the problem has to be fixed some other way. Seeing the
last screenshot (the AMD install) I guess the problem is lying at some other
place. Just a guess: as you haven't installed any windows update "since
2013-11" the system might be installed ages longer (5+years). I guess you
should try to reinstall the whole computer simply (which results in the same
fears you have formulated in the last comment). You could try to do it on a
separated hard disk to easily switch back for the case the procedure didn't
fixed your problem.

Moreover you really should get your system patched with windows updates as it
is now insecure and you do use it in the internet. :-(

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[Libreoffice-bugs] [Bug 102312] Rendering in v5 is terrible, a bit in v4, non-existant in v3

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=102312

Buovjaga  changed:

   What|Removed |Added

 Status|NEEDINFO|UNCONFIRMED
 Ever confirmed|1   |0

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[Libreoffice-bugs] [Bug 102312] Rendering in v5 is terrible, a bit in v4, non-existant in v3

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=102312

--- Comment #17 from Aprax  ---
(In reply to tommy27 from comment #16)
> any news about profile resetting? is the bug still there?
> status -> NEEDINFO

Yes, so I've reverted to 4.4.3.
Could this be 'fixed' by buying a new mother board and video card with
'current' software drivers? I'd hate to do that and find that the problem still
exists, and I don't really want to spend the money for a new system because I'm
sure a new MB would need new memory as well. Then there's also the problem with
re-installing all my software on the new system...a very scary prospect.

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[Libreoffice-bugs] [Bug 102312] Rendering in v5 is terrible, a bit in v4, non-existant in v3

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=102312

tommy27  changed:

   What|Removed |Added

 Status|UNCONFIRMED |NEEDINFO
 CC||ba...@quipo.it
 Ever confirmed|0   |1

--- Comment #16 from tommy27  ---
any news about profile resetting? is the bug still there?
status -> NEEDINFO

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[Libreoffice-bugs] [Bug 102312] Rendering in v5 is terrible, a bit in v4, non-existant in v3

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=102312

--- Comment #15 from Aprax  ---
(In reply to Buovjaga from comment #14)
> Aprax: maybe try this:
> https://wiki.documentfoundation.org/
> UserProfile#Resolving_corruption_in_the_user_profile

OK, I'll wait until I have a system backup tomorrow morning, then I'll
uninstall v 4, rename all the folders, etc. that are not removed by the
uninstall to get a completely clean system.
Then I'll install v 5 as a pristine new install and make my custom changes and
hope for the best.
Thanks for the tip...
J

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[Libreoffice-bugs] [Bug 102312] Rendering in v5 is terrible, a bit in v4, non-existant in v3

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=102312

Buovjaga  changed:

   What|Removed |Added

 CC||todven...@suomi24.fi

--- Comment #14 from Buovjaga  ---
Aprax: maybe try this:
https://wiki.documentfoundation.org/UserProfile#Resolving_corruption_in_the_user_profile

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[Libreoffice-bugs] [Bug 102312] Rendering in v5 is terrible, a bit in v4, non-existant in v3

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=102312

--- Comment #13 from Aprax  ---
I had some trouble with Windows Update but finaly got completely up-to-date.
I installed the Intel and AMD as you suggested and LO 5.2.2.2 64 bit but still
have rendering issues both with OpenGL Enabled and Disabled. In the end I
unticked all the boxes covering "Use hardware acceleration" down to "Force
OpenGL" and still had problems so I've reverted to LO 4.4.4.3 again.
Here's the list which you asked for earlier showing the new AMD stuff...
==
NameIntel(R) HD Graphics
PNP Device ID   PCI\VEN_8086_0102_D0001458_09\3&13C0B0C5&0&10
Adapter TypeIntel(R) HD Graphics Family, Intel Corporation compatible
Adapter Description Intel(R) HD Graphics
Adapter RAM (2,084,569,088) bytes
Installed Drivers  
igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumd32,igd10umd32,igd10umd32
Driver Version  9.17.10.4229
INF Fileoem48.inf (iSNBD0 section)
Color PlanesNot Available
Color Table Entries 4294967296
Resolution  1920 x 1080 x 60 hertz
Bits/Pixel  32
Memory Address  0xFB40-0xFB7F
Memory Address  0xD000-0xDFFF
I/O Port0xFF00-0xFF3F
IRQ Channel IRQ 4294967291
Driver  c:\windows\system32\drivers\igdkmd64.sys (9.17.10.4229, 5.13 MB
(5,375,448 bytes), 2015-05-26 21:02)

NameAMD Radeon HD 6450
PNP Device ID   PCI\VEN_1002_6779_25471458_00\4&2D68EC9A&0&0008
Adapter TypeAMD Radeon Graphics Processor (0x6779), Advanced Micro Devices,
Inc. compatible
Adapter Description AMD Radeon HD 6450
Adapter RAM 1.00 GB (1,073,741,824 bytes)
Installed Drivers  
aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver Version  15.200.1062.1004
INF Fileoem25.inf (ati2mtag_NI section)
Color PlanesNot Available
Color Table Entries Not Available
Resolution  Not Available
Bits/Pixel  Not Available
Memory Address  0xE000-0xEFFF
Memory Address  0xFBAC-0xFBAD
I/O Port0xCE00-0xCEFF
IRQ Channel IRQ 4294967290
I/O Port0x03B0-0x03BB
I/O Port0x03C0-0x03DF
Memory Address  0xA-0xB
Driver  c:\windows\system32\drivers\atikmpag.sys (8.14.1.6463, 649.50 KB
(665,088 bytes), 2016-10-02 13:47)

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[Libreoffice-bugs] [Bug 102312] Rendering in v5 is terrible, a bit in v4, non-existant in v3

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=102312

--- Comment #11 from Aprax  ---
(In reply to V Stuart Foote from comment #10)
> Doesn't seem to be an OpenGL issue -- looking at the age of those
> GPUs/drivers did not expect them to have passed the OpenGL blacklist (i.e.
> you'd have to force OpenGL rendering).
> 
> You probably should upgrade the Intel HD driver to 9.17.10.4229 [1]
> 
> And the 9.12.0.0 AMD driver is toast as well, you might see if the 15.7.1
> build
> is stable for you. [2]
> 

I haven't updated Windows since 2013-11 and have only .Net 3.5 so when I tried
to install the AMD Catalyst driver package I got a lot of "Not found..."
pop-ups, which may be related to wanting .Net 4.5. see attachment

Now that MS has removed the nag screens to update W7 to W10 I'll try Windows
Updates and get .Net 4.5 and then retry AMD 15.7.1

I haven't tried the Intel update yet.

I'm on cellular so the night-time is best for large WU downloads and will do
this tonight about 1am when few are using their cell phones (which get priority
over internet).

J

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[Libreoffice-bugs] [Bug 102312] Rendering in v5 is terrible, a bit in v4, non-existant in v3

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=102312

--- Comment #12 from Aprax  ---
Created attachment 127544
  --> https://bugs.documentfoundation.org/attachment.cgi?id=127544=edit
AMD needs Net 4.5

AMD needs Net 4.5 to upgarde to 15.7.1 driver package which you suggested

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[Libreoffice-bugs] [Bug 102312] Rendering in v5 is terrible, a bit in v4, non-existant in v3

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=102312

--- Comment #9 from Aprax  ---
(In reply to V Stuart Foote from comment #8)
> So do you have any better results with an install of the native 64-bit build?
> 
> http://downloadarchive.documentfoundation.org/libreoffice/old/5.2.1.2/win/
> x86_64/

No, the issue remains, whether on a pre-existing odt or a brand new odt created
with the 64 bit version.

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[Libreoffice-bugs] [Bug 102312] Rendering in v5 is terrible, a bit in v4, non-existant in v3

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=102312

--- Comment #10 from V Stuart Foote  ---
Doesn't seem to be an OpenGL issue -- looking at the age of those GPUs/drivers
did not expect them to have passed the OpenGL blacklist (i.e. you'd have to
force OpenGL rendering).

You probably should upgrade the Intel HD driver to 9.17.10.4229 [1]

And the 9.12.0.0 AMD driver is toast as well, you might see if the 15.7.1 build
is stable for you. [2]

Otherwise, while you wont like the performance (all rendering will shift to
CPU), perhaps check if disabling your GPU hardware acceleration and
anti-alaising eliminate the vertical tearing of your document canvas.

Done from Tools -> Options -> View and uncheck the
Use hardware acceleration
Use anti-alaising

=-ref-=
1.
https://downloadcenter.intel.com/download/24971/Intel-HD-Graphics-Driver-for-Windows-7-8-64-bit

2.
http://support.amd.com/en-us/download/desktop/legacy?product=legacy3=Windows+7+-+64

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[Libreoffice-bugs] [Bug 102312] Rendering in v5 is terrible, a bit in v4, non-existant in v3

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=102312

--- Comment #8 from V Stuart Foote  ---
So do you have any better results with an install of the native 64-bit build?

http://downloadarchive.documentfoundation.org/libreoffice/old/5.2.1.2/win/x86_64/

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[Libreoffice-bugs] [Bug 102312] Rendering in v5 is terrible, a bit in v4, non-existant in v3

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=102312

--- Comment #3 from Aprax  ---
Created attachment 127489
  --> https://bugs.documentfoundation.org/attachment.cgi?id=127489=edit
info in Help > About

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[Libreoffice-bugs] [Bug 102312] Rendering in v5 is terrible, a bit in v4, non-existant in v3

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=102312

--- Comment #6 from Aprax  ---
Created attachment 127492
  --> https://bugs.documentfoundation.org/attachment.cgi?id=127492=edit
LO rendering bad2

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[Libreoffice-bugs] [Bug 102312] Rendering in v5 is terrible, a bit in v4, non-existant in v3

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=102312

--- Comment #7 from Aprax  ---
Created attachment 127493
  --> https://bugs.documentfoundation.org/attachment.cgi?id=127493=edit
LO rendering bad3

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[Libreoffice-bugs] [Bug 102312] Rendering in v5 is terrible, a bit in v4, non-existant in v3

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=102312

--- Comment #5 from Aprax  ---
Created attachment 127491
  --> https://bugs.documentfoundation.org/attachment.cgi?id=127491=edit
LO rendering bad1

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[Libreoffice-bugs] [Bug 102312] Rendering in v5 is terrible, a bit in v4, non-existant in v3

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=102312

--- Comment #4 from Aprax  ---
Created attachment 127490
  --> https://bugs.documentfoundation.org/attachment.cgi?id=127490=edit
LO rendering good

This is how it looks when not messed up

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[Libreoffice-bugs] [Bug 102312] Rendering in v5 is terrible, a bit in v4, non-existant in v3

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=102312

Aprax  changed:

   What|Removed |Added

 Status|NEEDINFO|UNCONFIRMED
 Ever confirmed|1   |0

--- Comment #2 from Aprax  ---
help > About > LibreOffice - see attachment:
LibreOffice Help About.png

and examples of odt and ods created with v5 which start as good then turn bad
LO rendering good.png = the way it should look all the time
LO rendering bad1.png 
LO rendering bad2.png 
LO rendering bad3.png 
=

Windows Build is: W7 SP1 64bit 


msinfo.exe > Components > Display list:

NameIntel(R) HD Graphics
PNP Device ID   PCI\VEN_8086_0102_D0001458_09\3&13C0B0C5&0&10
Adapter TypeIntel(R) HD Graphics Family, Intel Corporation compatible
Adapter Description Intel(R) HD Graphics
Adapter RAM (2,084,569,088) bytes
Installed Drivers  
igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumd32,igd10umd32,igd10umd32
Driver Version  9.17.10.3347
INF Fileoem85.inf (iSNBD0 section)
Color PlanesNot Available
Color Table Entries 4294967296
Resolution  1920 x 1080 x 60 hertz
Bits/Pixel  32
Memory Address  0xFB40-0xFB7F
Memory Address  0xD000-0xDFFF
I/O Port0xFF00-0xFF3F
IRQ Channel IRQ 4294967291
Driver  c:\windows\system32\drivers\igdkmd64.sys (9.17.10.3347, 5.11 MB
(5,363,200 bytes), 2015-03-21 17:08)

NameAMD Radeon HD 6450
PNP Device ID   PCI\VEN_1002_6779_25471458_00\4&2D68EC9A&0&0008
Adapter TypeAMD Radeon Graphics Processor (0x6779), Advanced Micro Devices,
Inc. compatible
Adapter Description AMD Radeon HD 6450
Adapter RAM 1.00 GB (1,073,741,824 bytes)
Installed Drivers  
aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver Version  9.12.0.0
INF Fileoem25.inf (ati2mtag_NI section)
Color PlanesNot Available
Color Table Entries Not Available
Resolution  Not Available
Bits/Pixel  Not Available
Memory Address  0xE000-0xEFFF
Memory Address  0xFBAC-0xFBAD
I/O Port0xCE00-0xCEFF
IRQ Channel IRQ 4294967290
I/O Port0x03B0-0x03BB
I/O Port0x03C0-0x03DF
Memory Address  0xA-0xB
Driver  c:\windows\system32\drivers\atikmpag.sys (8.14.1.6290, 540.00 KB
(552,960 bytes), 2012-12-19 14:32)
===
Retest with: 
Tools > Options > View > "Enable OpenGL for all rendering (on restart)" was
already unchecked = disabled


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[Libreoffice-bugs] [Bug 102312] Rendering in v5 is terrible, a bit in v4, non-existant in v3

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=102312

V Stuart Foote  changed:

   What|Removed |Added

 Status|UNCONFIRMED |NEEDINFO
 CC||vstuart.fo...@utsa.edu
 Blocks||93529
 Ever confirmed|0   |1

--- Comment #1 from V Stuart Foote  ---
Post the details from the text from the Help -> About LibreOffice dialog

What build of Windows are you working on?

What are the drivers for your Graphics card?
--run msinfo32.exe from run box--and copy/paste everything down to the
"Resolution" stanza of the Component -> Display panel.

Then please retest with OpenGL disabled--stable?
Tools -> Options -> View: uncheck "Enable OpenGL for all rendering (on
restart)"


Referenced Bugs:

https://bugs.documentfoundation.org/show_bug.cgi?id=93529
[Bug 93529] [META] VCL/OpenGL tracker bug for 5.0+
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