[Libreoffice-bugs] [Bug 104952] Crash printed file with input on printer HP LaserJet 1020 (Printed in pdf normal, empty file printed normal)

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=104952

Stéphane Guillou (stragu)  changed:

   What|Removed |Added

   See Also||https://bugs.documentfounda
   ||tion.org/show_bug.cgi?id=15
   ||3283

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[Libreoffice-bugs] [Bug 104952] Crash printed file with input on printer HP LaserJet 1020 ( Printed in pdf normal, empty file printed normal)

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https://bugs.documentfoundation.org/show_bug.cgi?id=104952

Julien Nabet  changed:

   What|Removed |Added

   Keywords|wantBacktrace   |

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[Libreoffice-bugs] [Bug 104952] Crash printed file with input on printer HP LaserJet 1020 ( Printed in pdf normal, empty file printed normal)

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=104952

Timur  changed:

   What|Removed |Added

   See Also||https://bugs.documentfounda
   ||tion.org/show_bug.cgi?id=10
   ||5015

--- Comment #30 from Timur  ---
If 5.2.5 is OK, that's it. 
This one is likely a duplicate of Bug 105015. 

Starting from LO 5.2, there's crash report which is very useful. It wasn't
mentioned here, though. 
It's sth. like
crashreport.libreoffice.org/stats/crash_details/5dc29b47-91aa-401b-b95e-30aa4e024ee4
so please next time (which will hopefully never come) note that if experienced.

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[Libreoffice-bugs] [Bug 104952] Crash printed file with input on printer HP LaserJet 1020 ( Printed in pdf normal, empty file printed normal)

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https://bugs.documentfoundation.org/show_bug.cgi?id=104952

--- Comment #29 from Kiss-Kálmán Dániel  ---
(In reply to Timur from comment #27)
Hi all
5.2.5.1 is perfect (free from that kindda bug) huurraayy ;)
Could find 5.2.6 so unable to try it.
regards, Daniel

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[Libreoffice-bugs] [Bug 104952] Crash printed file with input on printer HP LaserJet 1020 ( Printed in pdf normal, empty file printed normal)

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=104952

--- Comment #28 from Timur  ---
Per Comment 15 and Comment 26 I close as WFM. 
If Krom or someone else reproduces this bug with 5.3.0.2 or higher, please feel
free to set as NEW again. 
Bibisecting still would be fine. 
Or, we might conclude where this was fixed from
https://wiki.documentfoundation.org/ReleasePlan/5.3#5.3.0_release looking at
RC2 but somehow it's not populated as it should be. 
Until then, I kindly ask Dániel to test with 5.2.5 and, if not correct, with
5.2.6.

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[Libreoffice-bugs] [Bug 104952] Crash printed file with input on printer HP LaserJet 1020 ( Printed in pdf normal, empty file printed normal)

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=104952

Timur  changed:

   What|Removed |Added

 Status|NEW |RESOLVED
 Resolution|--- |WORKSFORME

--- Comment #27 from Timur  ---
Per Comment 15 and Comment 26 I close as WFM. 
If Krom or someone else reproduces this bug with 5.3.0.2 or higher, please feel
free to set as NEW again. 
Bibisecting still would be fine. 
Or, we might conclude where this was fixed from
https://wiki.documentfoundation.org/ReleasePlan/5.3#5.3.0_release looking at
RC2 but somehow it's not populated as it should be. 
Until then, I kindly ask Dániel to test with 5.2.5 and, if not correct, with
5.2.6.

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[Libreoffice-bugs] [Bug 104952] Crash printed file with input on printer HP LaserJet 1020 ( Printed in pdf normal, empty file printed normal)

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=104952

--- Comment #26 from Kiss-Kálmán Dániel  ---
hi all, 
just installed 5.3.0.2. Error disappeared, can print to all my HPLJs.
thanks

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[Libreoffice-bugs] [Bug 104952] Crash printed file with input on printer HP LaserJet 1020 ( Printed in pdf normal, empty file printed normal)

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=104952

--- Comment #25 from Kiss-Kálmán Dániel  ---
(In reply to Aron Budea from comment #24)
> Dániel, care to try bibisecting the bug to help find the commit that caused
> this issue? (basic info on bibisecting: [1] and [2])
> 
> You need git (from Cygwin for example) and bibisect-win32-5.3 git repository
> from [3]. I know it sounds alien, but it can help pinpoint the exact commit
> responsible for the crash (a backtrace would still be helpful additionally).
> 
> [1] https://wiki.documentfoundation.org/QA/Bibisect
> [2] https://wiki.documentfoundation.org/QA/Bibisect/Windows
> [3]
> https://wiki.documentfoundation.org/QA/Bibisect/Windows#bibisect-win32-5.3

Hi Aron, pls help.
So I have to download the bibisec source of LO. It is special kinda LO to find
bugs (normal LO is not good for that). I need to build/compile an LO. I need to
start that spec LO (swriter) & procdump to catch the crash. It creates a dump
file (automatically when crash happens?), and I have to windbg somehow that
dump file. Am I right?
Waiting for your answer, 
an alien from planet Win10 ;)

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[Libreoffice-bugs] [Bug 104952] Crash printed file with input on printer HP LaserJet 1020 ( Printed in pdf normal, empty file printed normal)

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=104952

Aron Budea  changed:

   What|Removed |Added

   Keywords||regression

--- Comment #24 from Aron Budea  ---
Dániel, care to try bibisecting the bug to help find the commit that caused
this issue? (basic info on bibisecting: [1] and [2])

You need git (from Cygwin for example) and bibisect-win32-5.3 git repository
from [3]. I know it sounds alien, but it can help pinpoint the exact commit
responsible for the crash (a backtrace would still be helpful additionally).

[1] https://wiki.documentfoundation.org/QA/Bibisect
[2] https://wiki.documentfoundation.org/QA/Bibisect/Windows
[3] https://wiki.documentfoundation.org/QA/Bibisect/Windows#bibisect-win32-5.3

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[Libreoffice-bugs] [Bug 104952] Crash printed file with input on printer HP LaserJet 1020 ( Printed in pdf normal, empty file printed normal)

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=104952

--- Comment #23 from Kiss-Kálmán Dániel  ---
win 7, 10 & LO 5.3 & HP LJ 1020, 1018, 1010, P1102 causes error
win 7, 10 & LO 5.4 & any HP LJ no error, perfect
so 5.4 seems unaffected
Never created dump and backtrace but I'll try and send one if succeeded.

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[Libreoffice-bugs] [Bug 104952] Crash printed file with input on printer HP LaserJet 1020 ( Printed in pdf normal, empty file printed normal)

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=104952

--- Comment #22 from Timur  ---
Hello Krom, Dániel, Ariel. 
Since Zineta didn't reproduce, I'm suggesting that you:
- get http://tdf.io/siguiexe to easily get and run "parallel" LO in Windows
(extract without installation)
- run different extracted versions and architectures (32-bit or 64-bit) related
to this bug in order to test crash
and, if possible, since it's not overly complicated:
- use procdump (part of free and useful Sysinternaly Suite) during LO run in
order to get a dump 
- run procdump manually after LO start (path-to\SYSINTERNALSSUITE\procdump.exe
soffice.bin -h   path-to\soffice.bin.dmp) for reproducible bugs like this one,
OR via simple batch file like attachment 129814, that is used instead of LO
icon to start LO, for intermittent bugs
- analyze dump with WinDbg configured per
https://wiki.documentfoundation.org/How_to_get_a_backtrace_with_WinDbg (set
"Symbol File Path")
- attach WinDbg result("backtrace") here as an attachment

If you're able to consistently reproduce the bug with 5.2.4.2 and 5.3.0.1 but
not with master 5.4 alpha that might indicate bug was resolved in the meantime. 
No need to analyze specific file (mergedlo.dll), rather LO versions (or
builds).

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[Libreoffice-bugs] [Bug 104952] Crash printed file with input on printer HP LaserJet 1020 ( Printed in pdf normal, empty file printed normal)

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=104952

--- Comment #21 from Zineta  ---
No such problem detected on LO 5.2.4.1 , 5.3.0.0. LO master on
Win 7 with HP LaserJet 1200 series

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[Libreoffice-bugs] [Bug 104952] Crash printed file with input on printer HP LaserJet 1020 ( Printed in pdf normal, empty file printed normal)

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=104952

Timur  changed:

   What|Removed |Added

Summary|Crash libreoffice 5.2.4.2   |Crash printed file with
   |and 5.3.0.1 printed on  |input on printer HP
   |printer HP LaserJet 1020.   |LaserJet 1020 (Printed in
   |Printed in pdf normal.  |pdf normal, empty file
   ||printed normal)

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