[Libreoffice-bugs] [Bug 105015] Crash in: ImplReleaseTempFonts(SalData &)

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=105015

V Stuart Foote  changed:

   What|Removed |Added

 CC||markus.mohrhard@googlemail.
   ||com

--- Comment #25 from V Stuart Foote  ---
@Khaled, *

So it looks like there _are_ font handling crashes occurring in the 5.3.0.1
builds, was a little hard to tell with noise from the 5.2.4.2 issue.

Seems to occur when there is a font.cxx call for vcl or sfx needing font
metric(s) to calculate layout:

sw printing preview screen font
sc printing size of print area
sw fontlist dialog
sw resize text frame
sc importing xml document
sw importing xml document
sm loading a formula

Here are direct links to stacktraces with symbols on the crash server.

5.3.0.1
http://crashreport.libreoffice.org/stats/crash_details/616fa7c9-7759-4c52-b4b9-2af79a183045

http://crashreport.libreoffice.org/stats/crash_details/5d375a50-6530-4e53-aebc-7387be63ea34

http://crashreport.libreoffice.org/stats/crash_details/392e51b8-862d-4a72-b7c3-5ee3807fa733

http://crashreport.libreoffice.org/stats/crash_details/9c84e519-3f61-4ffe-a1b8-da40fc940183

http://crashreport.libreoffice.org/stats/crash_details/4f3167a6-aa0a-43f1-8fc7-c749e8b13bc2

http://crashreport.libreoffice.org/stats/crash_details/59db86df-164e-4383-9dfc-baf120bb6d70

http://crashreport.libreoffice.org/stats/crash_details/6b7a6865-d58d-4a85-a2c1-d8a182fd0583

http://crashreport.libreoffice.org/stats/crash_details/a63ca0d1-aeb9-4922-8f98-3f924ba202f7

http://crashreport.libreoffice.org/stats/crash_details/b7477b1b-e7ea-42c4-9a2e-cd4b4a8e6ebf

http://crashreport.libreoffice.org/stats/crash_details/ea18adcd-bb29-46da-a676-1356b60e93c5

http://crashreport.libreoffice.org/stats/crash_details/7e6a8576-d99a-4f46-adf5-a8f7289da28a

http://crashreport.libreoffice.org/stats/crash_details/f530e327-0ff6-4b28-b1dd-b52357013c6a

http://crashreport.libreoffice.org/stats/crash_details/3362b038-5d4e-4221-8276-2b5a7218404a

http://crashreport.libreoffice.org/stats/crash_details/82ca390f-113a-45b4-81e5-7045ee8c48d1


5.3.0.0 (so alpha1+, beta1, or beta2)
http://crashreport.libreoffice.org/stats/crash_details/f952abf2-7da9-498c-bc0c-5298d3420099

http://crashreport.libreoffice.org/stats/crash_details/cd2a3787-8183-4280-8c2f-4546bd85a9fb

http://crashreport.libreoffice.org/stats/crash_details/4a985258-e7ba-4fc9-aeb8-74dc111c628e

http://crashreport.libreoffice.org/stats/crash_details/3f0b5887-fcf9-481e-b424-9e8ab2468545

http://crashreport.libreoffice.org/stats/crash_details/6f679a1c-5a46-4089-beeb-23d6ce415219

http://crashreport.libreoffice.org/stats/crash_details/8d081613-1635-43d3-8583-7e8c4e09af36

http://crashreport.libreoffice.org/stats/crash_details/25e06ef5-7ceb-4925-af97-48ecaaf600cf

http://crashreport.libreoffice.org/stats/crash_details/40e0e846-74f5-44c0-90c0-5b97815d09ec

http://crashreport.libreoffice.org/stats/crash_details/5b1cb499-36b3-4ab8-9a2e-bf4e1d487c95

http://crashreport.libreoffice.org/stats/crash_details/9a07535d-caab-426c-a63f-c76d8f44f08a

http://crashreport.libreoffice.org/stats/crash_details/bcc0b6e4-c319-45c0-9c78-e4c3b2369c55

http://crashreport.libreoffice.org/stats/crash_details/df020409-2c21-4891-a4b9-f31a712aa26a

http://crashreport.libreoffice.org/stats/crash_details/836c764e-dc9f-4518-89bf-ab0f65957b9b

http://crashreport.libreoffice.org/stats/crash_details/74fef50b-393f-4911-9faf-c3a2923de08c

http://crashreport.libreoffice.org/stats/crash_details/2762d227-1c80-4995-838a-28df3b6dee0f

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[Libreoffice-bugs] [Bug 105015] Crash in: ImplReleaseTempFonts(SalData &)

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=105015

V Stuart Foote  changed:

   What|Removed |Added

 CC||dmjohn...@gmail.com

--- Comment #24 from V Stuart Foote  ---
*** Bug 105247 has been marked as a duplicate of this bug. ***

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[Libreoffice-bugs] [Bug 105015] Crash in: ImplReleaseTempFonts(SalData &)

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=105015

V Stuart Foote  changed:

   What|Removed |Added

Crash report or|["ImplReleaseTempFonts(SalD |["ImplReleaseTempFonts(SalD
crash signature|ata &)"]|ata &)"]
   ||["SalAbort(rtl::OUString
   ||const &,bool)"]

--- Comment #23 from V Stuart Foote  ---
The "SalAbort(rtl::OUString const &,bool)" with font handling at 5.2.4.2 is the
other crash dump signature reflecting the issue.

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[Libreoffice-bugs] [Bug 105015] Crash in: ImplReleaseTempFonts(SalData &)

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=105015

--- Comment #22 from V Stuart Foote  ---
Slight difference in traces for the SalAbort and the ImplReleaseTempFonts (both
affected module(s) and the compiler for the build x86 v. amd64) but guess they
have the same root cause in work on bug 103514 -- handling fonts in salfont.cxx

reverted for 5.2.5 and essentially correct at 5.3.0 and fully resolved in 5.4.0
master.

http://crashreport.libreoffice.org/stats/signature/SalAbort(rtl::OUString const
&,bool)

http://crashreport.libreoffice.org/stats/signature/ImplReleaseTempFonts(SalData
&)

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[Libreoffice-bugs] [Bug 105015] Crash in: ImplReleaseTempFonts(SalData &)

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=105015

Julien Nabet  changed:

   What|Removed |Added

 CC||srobesonw...@gmail.com

--- Comment #21 from Julien Nabet  ---
*** Bug 105166 has been marked as a duplicate of this bug. ***

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[Libreoffice-bugs] [Bug 105015] Crash in: ImplReleaseTempFonts(SalData &)

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=105015

Khaled Hosny  changed:

   What|Removed |Added

 Blocks||103514


Referenced Bugs:

https://bugs.documentfoundation.org/show_bug.cgi?id=103514
[Bug 103514] MS bitmap fonts (Courier, MS Sans Serif, MS Serif) not displayed
with OpenGL rendering
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[Libreoffice-bugs] [Bug 105015] Crash in: ImplReleaseTempFonts(SalData &)

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=105015

Alan Metcalf  changed:

   What|Removed |Added

   See Also|https://bugs.documentfounda |
   |tion.org/show_bug.cgi?id=10 |
   |5022,   |
   |https://bugs.documentfounda |
   |tion.org/show_bug.cgi?id=10 |
   |3514|

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[Libreoffice-bugs] [Bug 105015] Crash in: ImplReleaseTempFonts(SalData &)

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=105015

--- Comment #20 from Jon  ---
(In reply to Khaled Hosny from comment #19)
> (In reply to Jon from comment #18) 
> > I have reproduced this issue on my work PC, that has MSOffice installed,
> > version XP upgraded to 2003 then upgraded to 2007 which is the current
> > version. The Work PC has Windows 8.1. I can recreate the crash and get the
> > crash report again if needed. 
> > 
> > On my home PC I have MSOffice 2003 upgraded to 2007. The Home PC has Windows
> > 10.
> 
> Thanks, that is very helpful. So both machines have MS Office 2007.
> 
> > Without downgrading to MSOffice 2003 or XP to see if the issue remains I can
> > provide very little else in way of information unless specifically asked for
> > or told you need some thing specific.
> 
> Can you test with the daily builds from
> http://dev-builds.libreoffice.org/daily/master/Win-x86@42/current/ and see
> if it crashes as well?

I have installed the daily build and it opens the file in question. This was
using the home PC setup.

I will try the Work PC setup when I get into work.

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[Libreoffice-bugs] [Bug 105015] Crash in: ImplReleaseTempFonts(SalData &)

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=105015

--- Comment #19 from Khaled Hosny  ---
(In reply to Jon from comment #18) 
> I have reproduced this issue on my work PC, that has MSOffice installed,
> version XP upgraded to 2003 then upgraded to 2007 which is the current
> version. The Work PC has Windows 8.1. I can recreate the crash and get the
> crash report again if needed. 
> 
> On my home PC I have MSOffice 2003 upgraded to 2007. The Home PC has Windows
> 10.

Thanks, that is very helpful. So both machines have MS Office 2007.

> Without downgrading to MSOffice 2003 or XP to see if the issue remains I can
> provide very little else in way of information unless specifically asked for
> or told you need some thing specific.

Can you test with the daily builds from
http://dev-builds.libreoffice.org/daily/master/Win-x86@42/current/ and see if
it crashes as well?

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[Libreoffice-bugs] [Bug 105015] Crash in: ImplReleaseTempFonts(SalData &)

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=105015

--- Comment #18 from Jon  ---
(In reply to Khaled Hosny from comment #15)
> (In reply to Telesto from comment #14)
> > I can't reproduce it with Windows 8 and MS Office 2003 
> > Version: 5.4.0.0.alpha0+
> > Build ID: 215cbfb460326010737433c2020638e9388a88a4
> > CPU Threads: 4; OS Version: Windows 6.19; UI Render: default; 
> > TinderBox: Win-x86@42, Branch:master, Time: 2017-01-02_23:58:32
> > Locale: nl-NL (nl_NL); Calc: CL
> 
> There were some changes in 5.3 and 5.4 related to this area, so it might
> have fixed the underlying issue. To be sure can you test 5.3 and the
> affected 5.2 version?
> 
> For others who have MS Office, what version do you have installed?

I have reproduced this issue on my work PC, that has MSOffice installed,
version XP upgraded to 2003 then upgraded to 2007 which is the current version.
The Work PC has Windows 8.1. I can recreate the crash and get the crash report
again if needed. 

On my home PC I have MSOffice 2003 upgraded to 2007. The Home PC has Windows
10.

Without downgrading to MSOffice 2003 or XP to see if the issue remains I can
provide very little else in way of information unless specifically asked for or
told you need some thing specific.

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[Libreoffice-bugs] [Bug 105015] Crash in: ImplReleaseTempFonts(SalData &)

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=105015

--- Comment #17 from Khaled Hosny  ---
(In reply to Marco Gaiarin from comment #16)
> Some news.
> 
> Big (or a very similar one) hitted on a non-MSOffice installed PC. But LO
> bombs out printing on (selecting) a specific printer (HP Laserjet P1102).

Sounds like a different bug.

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[Libreoffice-bugs] [Bug 105015] Crash in: ImplReleaseTempFonts(SalData &)

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=105015

--- Comment #16 from Marco Gaiarin  ---
Some news.

Big (or a very similar one) hitted on a non-MSOffice installed PC. But LO bombs
out printing on (selecting) a specific printer (HP Laserjet P1102).

Sorry, i'm going out now so i cannot do more tests.

PS: i'm rolling back to LO 5.1...

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[Libreoffice-bugs] [Bug 105015] Crash in: ImplReleaseTempFonts(SalData &)

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=105015

--- Comment #15 from Khaled Hosny  ---
(In reply to Telesto from comment #14)
> I can't reproduce it with Windows 8 and MS Office 2003 
> Version: 5.4.0.0.alpha0+
> Build ID: 215cbfb460326010737433c2020638e9388a88a4
> CPU Threads: 4; OS Version: Windows 6.19; UI Render: default; 
> TinderBox: Win-x86@42, Branch:master, Time: 2017-01-02_23:58:32
> Locale: nl-NL (nl_NL); Calc: CL

There were some changes in 5.3 and 5.4 related to this area, so it might have
fixed the underlying issue. To be sure can you test 5.3 and the affected 5.2
version?

For others who have MS Office, what version do you have installed?

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[Libreoffice-bugs] [Bug 105015] Crash in: ImplReleaseTempFonts(SalData &)

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=105015

--- Comment #14 from Telesto  ---
I can't reproduce it with Windows 8 and MS Office 2003 
Version: 5.4.0.0.alpha0+
Build ID: 215cbfb460326010737433c2020638e9388a88a4
CPU Threads: 4; OS Version: Windows 6.19; UI Render: default; 
TinderBox: Win-x86@42, Branch:master, Time: 2017-01-02_23:58:32
Locale: nl-NL (nl_NL); Calc: CL

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[Libreoffice-bugs] [Bug 105015] Crash in: ImplReleaseTempFonts(SalData &)

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=105015

--- Comment #13 from Khaled Hosny  ---
Though it will be fixed in the next 5.2.x release, it will show up again in
5.3, so people who suffer from this issue need to answer my questions in
comment 9 to help me reproduce the issue in order to properly fix it.

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[Libreoffice-bugs] [Bug 105015] Crash in: ImplReleaseTempFonts(SalData &)

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=105015

--- Comment #12 from Julien Nabet  ---
(In reply to Marco Gaiarin from comment #11)
> Ok, i've downgraded to LO 5.2.3.3 and now i can open the file without
> troubles.
> 
> In last comment, i've not understood if a fixed 5.2.4.3 is still possible or
> i've to wait 5.2.5.
> 
> Thanks.
5.2.4 has already been officially released, so you must wait for 5.2.5

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[Libreoffice-bugs] [Bug 105015] Crash in: ImplReleaseTempFonts(SalData &)

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=105015

--- Comment #11 from Marco Gaiarin  ---
Ok, i've downgraded to LO 5.2.3.3 and now i can open the file without troubles.

In last comment, i've not understood if a fixed 5.2.4.3 is still possible or
i've to wait 5.2.5.

Thanks.

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[Libreoffice-bugs] [Bug 105015] Crash in: ImplReleaseTempFonts(SalData &)

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=105015

V Stuart Foote  changed:

   What|Removed |Added

URL||http://nabble.documentfound
   ||ation.org/Need-for-a-5-2-4-
   ||3-build-Windows-font-handli
   ||ng-issue-tc4204127.html
 CC||vstuart.fo...@utsa.edu
  Component|Calc|graphics stack
   See Also||https://bugs.documentfounda
   ||tion.org/show_bug.cgi?id=10
   ||3514
 Whiteboard||target:5.2.5

--- Comment #10 from V Stuart Foote  ---
This was side effect of backport to 5.2.4 of tdf#103514: Always ignore bitmap
fonts on Windows

It has been reverted with:

http://cgit.freedesktop.org/libreoffice/core/commit/?id=f420f4c2e84deb182e4f675c1a0d45bede110ff2=libreoffice-5-2

5.2.4.2 Windows builds will continue to produce this issue. Requested a 5.2.4.3
build but that gained no traction.


=-ref-=

http://crashreport.libreoffice.org/stats/signature/ImplReleaseTempFonts(SalData%20&)

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[Libreoffice-bugs] [Bug 105015] Crash in: ImplReleaseTempFonts(SalData &)

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=105015

--- Comment #9 from Khaled Hosny  ---
Bug 105094 shows that MS Office is installed, and comment 6 suggests the same,
do all other people reporting this issue have MS Office installed (and what
version)? Can anyone else with MS Office installed confirm if he can reproduce
the crash?

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[Libreoffice-bugs] [Bug 105015] Crash in: ImplReleaseTempFonts(SalData &)

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=105015

Khaled Hosny  changed:

   What|Removed |Added

 CC||g...@sv.lnf.it

--- Comment #8 from Khaled Hosny  ---
*** Bug 105094 has been marked as a duplicate of this bug. ***

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[Libreoffice-bugs] [Bug 105015] Crash in: ImplReleaseTempFonts(SalData &)

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=105015

--- Comment #7 from Khaled Hosny  ---
I’m trying to identify the possible issue here since I can’t reproduce this
crash locally. It is probably caused by the fix for bug 103514, but we need a
way to reproduce the crash to be able to debug and eventually fix it.

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[Libreoffice-bugs] [Bug 105015] Crash in: ImplReleaseTempFonts(SalData &)

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=105015

--- Comment #6 from Jon  ---
(In reply to Khaled Hosny from comment #5)
> Interesting, we are aborting the application because no fonts were found.
> Did you install any font management software or changed any font related
> settings in Windows?

Never installed any additional fonts except ones that come bundled with LO or
M$Office.

Not changed any font related settings in Windows that I am aware off. 

Not installed any font management software

Older versions of LO have been reinstalled and work with no error at all. 

This "bug" only seems to have appeared in this release.

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[Libreoffice-bugs] [Bug 105015] Crash in: ImplReleaseTempFonts(SalData &)

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=105015

--- Comment #5 from Khaled Hosny  ---
Interesting, we are aborting the application because no fonts were found. Did
you install any font management software or changed any font related settings
in Windows?

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[Libreoffice-bugs] [Bug 105015] Crash in: ImplReleaseTempFonts(SalData &)

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=105015

Julien Nabet  changed:

   What|Removed |Added

 CC||a.alan.metc...@gmail.com

--- Comment #4 from Julien Nabet  ---
*** Bug 105022 has been marked as a duplicate of this bug. ***

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[Libreoffice-bugs] [Bug 105015] Crash in: ImplReleaseTempFonts(SalData &)

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=105015

Julien Nabet  changed:

   What|Removed |Added

   Keywords||haveBacktrace
 Status|UNCONFIRMED |NEW
 CC||khaledho...@eglug.org
 Ever confirmed|0   |1

--- Comment #3 from Julien Nabet  ---
Khaled: thought you might be interested in this one.

Meanwhile, let's put this one to NEW since there's a bt.

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[Libreoffice-bugs] [Bug 105015] Crash in: ImplReleaseTempFonts(SalData &)

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=105015

Julien Nabet  changed:

   What|Removed |Added

   See Also||https://bugs.documentfounda
   ||tion.org/show_bug.cgi?id=10
   ||5022

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[Libreoffice-bugs] [Bug 105015] Crash in: ImplReleaseTempFonts(SalData &)

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=105015

Jon  changed:

   What|Removed |Added

 Status|NEEDINFO|UNCONFIRMED
 Ever confirmed|1   |0

--- Comment #2 from Jon  ---
(In reply to Julien Nabet from comment #1)
> For the test, could you rename your LO directory profile (see
> https://wiki.documentfoundation.org/UserProfile#Windows) and give a new try?
> 
> If you still reproduce the crash, did you install any specific fonts? If
> yes, could you disable them just for the test?

Crash reproduced after renaming profile folder. 

crashreport.libreoffice.org/stats/crash_details/5dc29b47-91aa-401b-b95e-30aa4e024ee4

I haven't installed any specific fonts except those that come with LO and
M$Office.

Just so you see the sequence I open LO get to the navigation window with recent
file history etc. 

Click on the spreadsheet I want to us and crashes.

Reverted back to 5.2.3 and opens just fine.

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[Libreoffice-bugs] [Bug 105015] Crash in: ImplReleaseTempFonts(SalData &)

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=105015

Julien Nabet  changed:

   What|Removed |Added

 Status|UNCONFIRMED |NEEDINFO
 CC||serval2...@yahoo.fr
 Ever confirmed|0   |1

--- Comment #1 from Julien Nabet  ---
For the test, could you rename your LO directory profile (see
https://wiki.documentfoundation.org/UserProfile#Windows) and give a new try?

If you still reproduce the crash, did you install any specific fonts? If yes,
could you disable them just for the test?

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