[Libreoffice-bugs] [Bug 107443] FILEOPEN: "Open" in "Document in Use" dialog for non-default file format documents opens read-only

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=107443

Thomas Lendo  changed:

   What|Removed |Added

 Status|NEW |RESOLVED
 Resolution|--- |WORKSFORME

--- Comment #11 from Thomas Lendo  ---
Aron and Mike, thank you very much for your explanations.

After the long time, I can't reproduce a window with "... different system ..."
with version 6.3.6.2, 7.0.0 RC1 and 7.1.0.0.alpha0+ (Build ID:
ffe503b62f9a508285ed06ef977f91604130579a). And there is no dialog window
anymore after clicking on "Edit document" in the blue info bar.

I close the bug now. If somebody has new input, the bug can be reopened to NEW
anytime.

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[Libreoffice-bugs] [Bug 107443] FILEOPEN: "Open" in "Document in Use" dialog for non-default file format documents opens read-only

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=107443

--- Comment #10 from Mike Kaganski  ---
(In reply to Mike Kaganski from comment #9)
> (the timeout prevents lags when working with files on low-latency filesystems)

Of course, high-latency was meant; sorry for the mistake.

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[Libreoffice-bugs] [Bug 107443] FILEOPEN: "Open" in "Document in Use" dialog for non-default file format documents opens read-only

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=107443

--- Comment #9 from Mike Kaganski  ---
(In reply to Thomas Lendo from comment #8)
> For me, it's still a regression as it worked well until LibO 5.1.

Unfortunately I cannot see a reliable reproducing steps to be able to test.

As Aron has already explained, two things are considered when the dialogs are
chosen: if there is a lock OO-style file present; and if the document is locked
at filesystem level (i.e., out of the scope of LibreOffice). The logic is that
if the document is not FS-locked, but the lockfile is present, then we might
suspect that the lockfile might be stale from some crash, so it had only been
left by mistake; and in this case, we can suggest to ignore the lockfile. But
if the lockfile is accompanied by FS-lock, then we see that the file is indeed
used right now by some other application, and so we don't offer an option to
override the lockfile.

But I can imagine a situation when (esp. in multiuser environment) a document
had been checked to have no FS lock; but the lockfile is already present. Then
user decides to ignore the lock, so file is tried to open in RW mode. But in
the meantime, the document had been already locked by another application, so
the attempt failed, and RO mode resulted.

I even can imagine that happening because of concurrent MSO installation -
imagine this sequence:

1. User double-clicks a DOCX document on a network share, which has a stale
lockfile from a previous LO session.
2. LO checks the document file, sees no FS lock on it, but detects the
lockfile, and offers to override the lockfile.
3. In the meantime, a timeout elapses that prevents immediate file info display
in Explorer for files on network shares (the timeout prevents lags when working
with files on low-latency filesystems); the DOCX document that had been
selected in Explorer by double-click is started to be analysed by associated
shell extension (simply put, a MSO component opens it in the background to
extract author/stats/preview); and file gets locked for the time being (the
network latency might make this a lengthy operation).
4. User clicks "Open".
5. File cannot be open for editing - RO mode.

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[Libreoffice-bugs] [Bug 107443] FILEOPEN: "Open" in "Document in Use" dialog for non-default file format documents opens read-only

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=107443

--- Comment #8 from Thomas Lendo  ---
Aron, I never thought about file system lock when writing this bug report. I
only mean locking due to a LibreOffice instance.

For me, it's still a regression as it worked well until LibO 5.1.

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[Libreoffice-bugs] [Bug 107443] FILEOPEN: "Open" in "Document in Use" dialog for non-default file format documents opens read-only

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=107443

--- Comment #7 from Aron Budea  ---
(In reply to Thomas Lendo from comment #6)
> I tested it on Ubuntu Linux and there the "Open" button has the correct
> meaning (it's "stealing" the edit mode from the other instance).

There are three kinds of behaviors when opening a file based on what is in the
lock file (provided the file isn't actually locked):
- if all the details are the same as your current user and profile, the file
will open without question,
- if the profile location is different, the program will assume that the same
user had the file open from a different system, and will let them open the file
for editing,
- if the user name is different, the program will assume the file is locked by
someone else, and will only allow opening it in read-only mode, or as a copy.

Of course file system locks can override user action, there's no real way to
"steal" edit mode if a file system lock is in place (unless by tinkering on OS
level).

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[Libreoffice-bugs] [Bug 107443] FILEOPEN: "Open" in "Document in Use" dialog for non-default file format documents opens read-only

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=107443

--- Comment #6 from Thomas Lendo  ---
I tested it on Ubuntu Linux and there the "Open" button has the correct meaning
(it's "stealing" the edit mode from the other instance).

I never noticed this behavior at work on different Windows machines (from XP to
10) and I think it's because I'm working on Windows network drives instead of
local drives. There, the locking/unlocking feature isn't apparently working.

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[Libreoffice-bugs] [Bug 107443] FILEOPEN: "Open" in "Document in Use" dialog for non-default file format documents opens read-only

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=107443

--- Comment #5 from Aron Budea  ---
Ok, so the dialog on the right is shown for example if there is a lock file,
but the document itself is not locked by the system.

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[Libreoffice-bugs] [Bug 107443] FILEOPEN: "Open" in "Document in Use" dialog for non-default file format documents opens read-only

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=107443

Aron Budea  changed:

   What|Removed |Added

 CC||ba...@caesar.elte.hu

--- Comment #4 from Aron Budea  ---
Hm, the dialog mentioning a "different system" should be indicative of
something else, that it's accessed from different computers, was that the case
perhaps? And is it possible the testing in different versions happened slightly
differently? So far my experience is the same as raal's when I checked in
Windows.

Then again, lots of complicated stuff happen when evaluating file locking/lock
files depending on whether native locking is supported or not, whether the file
is accessed by the same/another user or from the same/different system, and who
knows what else.

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[Libreoffice-bugs] [Bug 107443] FILEOPEN: "Open" in "Document in Use" dialog for non-default file format documents opens read-only

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=107443

Aron Budea  changed:

   What|Removed |Added

 Blocks||114300


Referenced Bugs:

https://bugs.documentfoundation.org/show_bug.cgi?id=114300
[Bug 114300] [META] Bugs and enhancements involving lock files or file locking
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[Libreoffice-bugs] [Bug 107443] FILEOPEN: "Open" in "Document in Use" dialog for non-default file format documents opens read-only

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=107443

raal  changed:

   What|Removed |Added

 CC||r...@post.cz

--- Comment #2 from raal  ---
Please retest with actual version. I have the dialog with "Open Copy" in LO 6,
Win7,

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[Libreoffice-bugs] [Bug 107443] FILEOPEN: "Open" in "Document in Use" dialog for non-default file format documents opens read-only

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=107443

Thomas Lendo  changed:

   What|Removed |Added

 Blocks|102019  |112521


Referenced Bugs:

https://bugs.documentfoundation.org/show_bug.cgi?id=102019
[Bug 102019] [META] Dialog bugs and enhancements
https://bugs.documentfoundation.org/show_bug.cgi?id=112521
[Bug 112521] [META] Message box dialog bugs and enhancements
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[Libreoffice-bugs] [Bug 107443] FILEOPEN: "Open" in "Document in Use" dialog for non-default file format documents opens read-only

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=107443

Adolfo Jayme  changed:

   What|Removed |Added

 Blocks|111990  |


Referenced Bugs:

https://bugs.documentfoundation.org/show_bug.cgi?id=111990
[Bug 111990] UX and enhancement issues favored by Thomas.Lendo
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[Libreoffice-bugs] [Bug 107443] FILEOPEN: "Open" in "Document in Use" dialog for non-default file format documents opens read-only

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=107443

Thomas Lendo  changed:

   What|Removed |Added

 Blocks||111990
 Depends on|111990  |


Referenced Bugs:

https://bugs.documentfoundation.org/show_bug.cgi?id=111990
[Bug 111990] UX and enhancements enhancement issues favored by Thomas.Lendo
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[Libreoffice-bugs] [Bug 107443] FILEOPEN: "Open" in "Document in Use" dialog for non-default file format documents opens read-only

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=107443

Thomas Lendo  changed:

   What|Removed |Added

 Depends on||111990


Referenced Bugs:

https://bugs.documentfoundation.org/show_bug.cgi?id=111990
[Bug 111990] UX and enhancements enhancement issues favored by Thomas.Lendo
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[Libreoffice-bugs] [Bug 107443] FILEOPEN: "Open" in "Document in Use" dialog for non-default file format documents opens read-only

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=107443

Thomas Lendo  changed:

   What|Removed |Added

 Blocks||102019


Referenced Bugs:

https://bugs.documentfoundation.org/show_bug.cgi?id=102019
[Bug 102019] [META] Dialog bugs and enhancements
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[Libreoffice-bugs] [Bug 107443] FILEOPEN: "Open" in "Document in Use" dialog for non-default file format documents opens read-only

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=107443

Buovjaga  changed:

   What|Removed |Added

   Keywords||bibisectRequest, regression
 Status|UNCONFIRMED |NEW
 CC||todven...@suomi24.fi
 Ever confirmed|0   |1
   Severity|normal  |minor

--- Comment #1 from Buovjaga  ---
Confirmed, but I don't get the "Edit document" info bar upon "Open" for a
locked docx.

Arch Linux
Version: 5.3.2.2
Build ID: 5.3.2-3
CPU Threads: 8; OS Version: Linux 4.10; UI Render: default; VCL: kde4; Layout
Engine: new; 
Locale: fi-FI (fi_FI.UTF-8); Calc: group

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