[Libreoffice-bugs] [Bug 109296] Snap package: LO can't open or save remote files

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=109296

Justin L  changed:

   What|Removed |Added

 Status|NEW |RESOLVED
 Resolution|--- |NOTOURBUG

--- Comment #8 from Justin L  ---
Ubuntu's bug report hasn't received any attention yet. But in any case it isn't
our snap, so closing this as per comment 5 (as well as inactivity for years).

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[Libreoffice-bugs] [Bug 109296] Snap package: LO can't open or save remote files

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=109296

--- Comment #7 from QA Administrators  ---
Dear ppa,

To make sure we're focusing on the bugs that affect our users today,
LibreOffice QA is asking bug reporters and confirmers to retest open, confirmed
bugs which have not been touched for over a year.

There have been thousands of bug fixes and commits since anyone checked on this
bug report. During that time, it's possible that the bug has been fixed, or the
details of the problem have changed. We'd really appreciate your help in
getting confirmation that the bug is still present.

If you have time, please do the following:

Test to see if the bug is still present with the latest version of LibreOffice
from https://www.libreoffice.org/download/

If the bug is present, please leave a comment that includes the information
from Help - About LibreOffice.

If the bug is NOT present, please set the bug's Status field to
RESOLVED-WORKSFORME and leave a comment that includes the information from Help
- About LibreOffice.

Please DO NOT

Update the version field
Reply via email (please reply directly on the bug tracker)
Set the bug's Status field to RESOLVED - FIXED (this status has a particular
meaning that is not 
appropriate in this case)


If you want to do more to help you can test to see if your issue is a
REGRESSION. To do so:
1. Download and install oldest version of LibreOffice (usually 3.3 unless your
bug pertains to a feature added after 3.3) from
https://downloadarchive.documentfoundation.org/libreoffice/old/

2. Test your bug
3. Leave a comment with your results.
4a. If the bug was present with 3.3 - set version to 'inherited from OOo';
4b. If the bug was not present in 3.3 - add 'regression' to keyword


Feel free to come ask questions or to say hello in our QA chat:
https://web.libera.chat/?settings=#libreoffice-qa

Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

MassPing-UntouchedBug

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[Libreoffice-bugs] [Bug 109296] Snap package: LO can't open or save remote files

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=109296

Aron Budea  changed:

   What|Removed |Added

   See Also|https://bugs.documentfounda |
   |tion.org/show_bug.cgi?id=13 |
   |4332|

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[Libreoffice-bugs] [Bug 109296] Snap package: LO can't open or save remote files

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=109296

b.  changed:

   What|Removed |Added

   See Also||https://bugs.documentfounda
   ||tion.org/show_bug.cgi?id=13
   ||4332

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[Libreoffice-bugs] [Bug 109296] Snap package: LO can't open or save remote files

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=109296

--- Comment #6 from QA Administrators  ---
Dear ppa,

To make sure we're focusing on the bugs that affect our users today,
LibreOffice QA is asking bug reporters and confirmers to retest open, confirmed
bugs which have not been touched for over a year.

There have been thousands of bug fixes and commits since anyone checked on this
bug report. During that time, it's possible that the bug has been fixed, or the
details of the problem have changed. We'd really appreciate your help in
getting confirmation that the bug is still present.

If you have time, please do the following:

Test to see if the bug is still present with the latest version of LibreOffice
from https://www.libreoffice.org/download/

If the bug is present, please leave a comment that includes the information
from Help - About LibreOffice.

If the bug is NOT present, please set the bug's Status field to
RESOLVED-WORKSFORME and leave a comment that includes the information from Help
- About LibreOffice.

Please DO NOT

Update the version field
Reply via email (please reply directly on the bug tracker)
Set the bug's Status field to RESOLVED - FIXED (this status has a particular
meaning that is not 
appropriate in this case)


If you want to do more to help you can test to see if your issue is a
REGRESSION. To do so:
1. Download and install oldest version of LibreOffice (usually 3.3 unless your
bug pertains to a feature added after 3.3) from
http://downloadarchive.documentfoundation.org/libreoffice/old/

2. Test your bug
3. Leave a comment with your results.
4a. If the bug was present with 3.3 - set version to 'inherited from OOo';
4b. If the bug was not present in 3.3 - add 'regression' to keyword


Feel free to come ask questions or to say hello in our QA chat:
https://kiwiirc.com/nextclient/irc.freenode.net/#libreoffice-qa

Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

MassPing-UntouchedBug

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[Libreoffice-bugs] [Bug 109296] Snap package: LO can't open or save remote files

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=109296

--- Comment #5 from Olivier Tilloy  ---
This issue is specific to the snap package, it's not an upstream libreoffice
problem. It is being tracked at
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1729821, so this bug
can be closed.

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[Libreoffice-bugs] [Bug 109296] Snap package: LO can't open or save remote files

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=109296

--- Comment #4 from QA Administrators  ---
** Please read this message in its entirety before responding **

To make sure we're focusing on the bugs that affect our users today,
LibreOffice QA is asking bug reporters and confirmers to retest open, confirmed
bugs which have not been touched for over a year.

There have been thousands of bug fixes and commits since anyone checked on this
bug report. During that time, it's possible that the bug has been fixed, or the
details of the problem have changed. We'd really appreciate your help in
getting confirmation that the bug is still present.

If you have time, please do the following:

Test to see if the bug is still present with the latest version of LibreOffice
from https://www.libreoffice.org/download/

If the bug is present, please leave a comment that includes the information
from Help - About LibreOffice.

If the bug is NOT present, please set the bug's Status field to
RESOLVED-WORKSFORME and leave a comment that includes the information from Help
- About LibreOffice.

Please DO NOT

Update the version field
Reply via email (please reply directly on the bug tracker)
Set the bug's Status field to RESOLVED - FIXED (this status has a particular
meaning that is not 
appropriate in this case)


If you want to do more to help you can test to see if your issue is a
REGRESSION. To do so:
1. Download and install oldest version of LibreOffice (usually 3.3 unless your
bug pertains to a feature added after 3.3) from
http://downloadarchive.documentfoundation.org/libreoffice/old/

2. Test your bug
3. Leave a comment with your results.
4a. If the bug was present with 3.3 - set version to 'inherited from OOo';
4b. If the bug was not present in 3.3 - add 'regression' to keyword


Feel free to come ask questions or to say hello in our QA chat:
https://kiwiirc.com/nextclient/irc.freenode.net/#libreoffice-qa

Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

MassPing-UntouchedBug

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[Libreoffice-bugs] [Bug 109296] Snap package: LO can't open or save remote files

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=109296

--- Comment #3 from ArubIslander  ---
Additional permissions are gained in confinement mode by connecting to
interfaces (plugs) that are exposed by other snaps (slots).
At the moment there are no interfaces that define access to remote mounts or
the /tmp folder (if I am not mistaken about the last)

There does exist however an interface for granting access to mounts on /media
and /run/media. This is the removable-media interface. The workaround I have
done for other snaps that advertise the removable-media interface as a plug is
to mount my remote filesystems under /media. This is how I have the keepassxc
snap configured.

The current libreoffice snap does not advertise the removable-media interface
plug, which I think it should do in any case, as you would also want to be able
to open an document on removable media.

For access to the /tmp folder I suspect an interface request would need to be
made here: https://bugs.launchpad.net/snappy/+bugs?field.tag=snapd-interface

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[Libreoffice-bugs] [Bug 109296] Snap package: LO can't open or save remote files

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=109296

--- Comment #2 from p...@jzimm.net ---
UPDATE:

Similarly the LO snap can't open documents in /tmp. This is a problem because
it makes it impossible to open documents received as email attachments directly
from Thunderbird.

The snap package's confinement must be either manually relaxed (I'm to
sufficiently familiar with snap to be able to suggest how to do this) or the
package should be built in Classic mode, where file access is not confined.

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[Libreoffice-bugs] [Bug 109296] Snap package: LO can't open or save remote files

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=109296

Alex Thurgood  changed:

   What|Removed |Added

 Status|UNCONFIRMED |NEW
 Ever confirmed|0   |1

--- Comment #1 from Alex Thurgood  ---
I can confirm this. However, I don't know enough about snap packages to
determine whether the package itself is to blame or the snapd framework and
Ubuntu's application thereof.

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