[Libreoffice-bugs] [Bug 114247] LibreOffice 6.0 Beta1 is crashing on startup

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=114247

Clemens Prill  changed:

   What|Removed |Added

 Status|UNCONFIRMED |RESOLVED
 Resolution|--- |INVALID

--- Comment #7 from Clemens Prill  ---
It seems that this issue was related to a damaged GPU driver after updating it.
The GPU driver was updated partly only and not completely. After redoing the
GPU driver update, my LibreOffice 6.0 Beta1 runs fine again.

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[Libreoffice-bugs] [Bug 114247] LibreOffice 6.0 Beta1 is crashing on startup

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=114247

--- Comment #6 from Clemens Prill  ---
I think it is unrelated to my GPU driver as the stable LibreOffice version runs
fine.

I just added these entries in
AppData\Roaming\LibreOfficeDev\4\user\registrymodifications.xcu:

false
false

Still crashing.

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[Libreoffice-bugs] [Bug 114247] LibreOffice 6.0 Beta1 is crashing on startup

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=114247

--- Comment #5 from V Stuart Foote  ---
(In reply to V Stuart Foote from comment #4)
> ...
> Also, the Radeon 17.11.2 build's 17.40.2511 (Windows 23.20.783.0) could be
> the issue with your RX 400 series GPU and LibreOffice's OpenGL.
> ...

Sorry,  s/23.20.783.0/23.20.793.0/ 

And should have added that the 17.11.2 driver set was just released 16 Nov
2017, so it may be the DELTA here.

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[Libreoffice-bugs] [Bug 114247] LibreOffice 6.0 Beta1 is crashing on startup

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=114247

V Stuart Foote  changed:

   What|Removed |Added

 CC||vstuart.fo...@utsa.edu

--- Comment #4 from V Stuart Foote  ---
(In reply to Clemens Prill from comment #1)
> ...
> OpenGLDevice=0x67df
> OpenGLDriver=23.20.793.0
> OpenGLVendor=0x1002
> UseOpenGL=true
> ...

You can go into your user profile %APPDATA%\LibreOffice\4\user and edit the
registrymodifications.xcu file to set UseOpenGL stanzas to "false". If things
restart and you have a useable UI--issue is OpenGL.

Also, the Radeon 17.11.2 build's 17.40.2511 (Windows 23.20.783.0) could be the
issue with your RX 400 series GPU and LibreOffice's OpenGL.

You could roll back the GPU driver to the 17.40.1031 (Windows 23.20.788.0) from
the Radeon Crimson ReLive 17.11.1 build and retest.

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[Libreoffice-bugs] [Bug 114247] LibreOffice 6.0 Beta1 is crashing on startup

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=114247

Clemens Prill  changed:

   What|Removed |Added

 Status|NEEDINFO|UNCONFIRMED
 Ever confirmed|1   |0

--- Comment #3 from Clemens Prill  ---
If I launch LibreOffice 6.0 Beta1 via console and --safe-mode option, it does
start and I can load documents. After that I tried it without safe-mode again,
and it just crashed again.

I'm able to create a zip archive out of my user profile. Do you need this? If
so, does it contain any sensible information like name, addresses, computer or
usernames, etc.?

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[Libreoffice-bugs] [Bug 114247] LibreOffice 6.0 Beta1 is crashing on startup

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=114247

Xisco Faulí  changed:

   What|Removed |Added

 Status|UNCONFIRMED |NEEDINFO
 CC||xiscofa...@libreoffice.org
 Ever confirmed|0   |1

--- Comment #2 from Xisco Faulí  ---
Thank you for reporting the bug. To be certain the reported issue is not
related to corruption in the user profile, could you please reset your
Libreoffice profile ( https://wiki.documentfoundation.org/UserProfile ) and
re-test?

I have set the bug's status to 'NEEDINFO'. Please change it back to
'UNCONFIRMED' if the issue is still present

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[Libreoffice-bugs] [Bug 114247] LibreOffice 6.0 Beta1 is crashing on startup

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=114247

--- Comment #1 from Clemens Prill  ---
Maybe this information does help:

ProductName=LibreOffice
Version=6.0.0.0
BuildID=97471ab4eb4db4c487195658631696bb3238656c
URL=https://crashreport.libreoffice.org/submit/
OpenGLDevice=0x67df
OpenGLDriver=23.20.793.0
OpenGLVendor=0x1002
UseOpenGL=true
Language=de-DE
ShutDown=true

I got this from %appdata%\LibreOfficeDev\4\crash\dump.ini.

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