[Libreoffice-bugs] [Bug 115092] crash report screen keeps popping up
https://bugs.documentfoundation.org/show_bug.cgi?id=115092 --- Comment #37 from Buovjaga --- (In reply to harriet anders from comment #36) > installed the suggested version (Win64) in a separate folder, but could not > find a way to make it run (and the explanation in the wiki howto is > absolutely beyond me where it is on the Windows runtime feature, which is > probably missing) - so I deleted this version again through Revo, which took > worryingly long, but was hopefully complete; Eh, the wiki instructions are not needed, when using a daily master build. It should have been enough to simply install it. Then it is found under the name LibreOfficeDev. -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 115092] crash report screen keeps popping up
https://bugs.documentfoundation.org/show_bug.cgi?id=115092 --- Comment #36 from harriet anders --- installed the suggested version (Win64) in a separate folder, but could not find a way to make it run (and the explanation in the wiki howto is absolutely beyond me where it is on the Windows runtime feature, which is probably missing) - so I deleted this version again through Revo, which took worryingly long, but was hopefully complete; again, I appreciate all your efforts, but you have to realise I'm merely a humble end-user, most certainly not computerwise at all (I find LibreOffice itself to be complex to work with in the first place); I'll have a look here later on today (MET), but after that I'm offline for a few weeks - cheers -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 115092] crash report screen keeps popping up
https://bugs.documentfoundation.org/show_bug.cgi?id=115092 V Stuart Foote changed: What|Removed |Added CC||vstuart.fo...@utsa.edu --- Comment #35 from V Stuart Foote --- (In reply to harriet anders from comment #33) You'll need the instructions for a parallel installation as well, pretty simple once you've done it a couple of times. https://wiki.documentfoundation.org/Installing_in_parallel -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 115092] crash report screen keeps popping up
https://bugs.documentfoundation.org/show_bug.cgi?id=115092 --- Comment #34 from Xisco Faulí --- (In reply to harriet anders from comment #33) > thank you for your continuing attention; > > from the list you provided, I'm not sure which one to chose, and equally not > sure if a new installation does not affect my present - can you provide a > portable version (i.e. an installation that does not nest itself in the > register (please be aware that I have only limited technical knowledge); > > I noticed that the status of my original question is set to "resolved"- that > is not how I would phrase it: every time I start the progam I have to use an > extra click to open it, because of this crash report > > for the best part of the coming weeks I will be largely out of reach of > Internet, if there are newer requests expect a delay in my responding > > thank you, best h Try this -> https://dev-builds.libreoffice.org/daily/master/Win-x86_64@42/current/ -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 115092] crash report screen keeps popping up
https://bugs.documentfoundation.org/show_bug.cgi?id=115092 --- Comment #33 from harriet anders --- thank you for your continuing attention; from the list you provided, I'm not sure which one to chose, and equally not sure if a new installation does not affect my present - can you provide a portable version (i.e. an installation that does not nest itself in the register (please be aware that I have only limited technical knowledge); I noticed that the status of my original question is set to "resolved"- that is not how I would phrase it: every time I start the progam I have to use an extra click to open it, because of this crash report for the best part of the coming weeks I will be largely out of reach of Internet, if there are newer requests expect a delay in my responding thank you, best h -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 115092] crash report screen keeps popping up
https://bugs.documentfoundation.org/show_bug.cgi?id=115092 Xisco Faulí changed: What|Removed |Added Status|NEW |RESOLVED Resolution|--- |FIXED --- Comment #32 from Xisco Faulí --- Hello Harriet Anders, Could you please try to reproduce it with a master build from http://dev-builds.libreoffice.org/daily/master/ ( date from tomorrow or later ) ? You can install it alongside the standard version. -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 115092] crash report screen keeps popping up
https://bugs.documentfoundation.org/show_bug.cgi?id=115092 --- Comment #31 from Commit Notification --- Xisco Fauli committed a patch related to this issue. It has been pushed to "master": https://git.libreoffice.org/core/+/ed423da9d968d6f534a6d4d27b45aa96cd5b47d4%5E%21 tdf#115092: blacklist Intel(R) HD Graphics 530 It will be available in 6.3.0. The patch should be included in the daily builds available at https://dev-builds.libreoffice.org/daily/ in the next 24-48 hours. More information about daily builds can be found at: https://wiki.documentfoundation.org/Testing_Daily_Builds Affected users are encouraged to test the fix and report feedback. -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 115092] crash report screen keeps popping up
https://bugs.documentfoundation.org/show_bug.cgi?id=115092 Commit Notification changed: What|Removed |Added Whiteboard||target:6.3.0 -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 115092] crash report screen keeps popping up
https://bugs.documentfoundation.org/show_bug.cgi?id=115092 Xisco Faulí changed: What|Removed |Added Ever confirmed|0 |1 Status|UNCONFIRMED |NEW -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 115092] crash report screen keeps popping up
https://bugs.documentfoundation.org/show_bug.cgi?id=115092 --- Comment #30 from Xisco Faulí --- (In reply to Julien Nabet from comment #29) > (In reply to Xisco Faulí from comment #28) > > @Julien, do you think we should blacklist the driver considering Windows > > claims it's updated ? > > Indeed, I can't see other workaround than this. Now I'm not an expert. > > I won't be able to submit a patch before tonight, so if you're interested, > here's an example of blacklist I had done: > https://cgit.freedesktop.org/libreoffice/core/commit/ > ?id=7aeff452bfd308d122c319ed5135bd98e90590f8 > but you may find other ones and may need to adapt a bit. Patch in gerrit: https://gerrit.libreoffice.org/#/c/71666/ -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 115092] crash report screen keeps popping up
https://bugs.documentfoundation.org/show_bug.cgi?id=115092 --- Comment #29 from Julien Nabet --- (In reply to Xisco Faulí from comment #28) > @Julien, do you think we should blacklist the driver considering Windows > claims it's updated ? Indeed, I can't see other workaround than this. Now I'm not an expert. I won't be able to submit a patch before tonight, so if you're interested, here's an example of blacklist I had done: https://cgit.freedesktop.org/libreoffice/core/commit/?id=7aeff452bfd308d122c319ed5135bd98e90590f8 but you may find other ones and may need to adapt a bit. -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 115092] crash report screen keeps popping up
https://bugs.documentfoundation.org/show_bug.cgi?id=115092 Xisco Faulí changed: What|Removed |Added CC||serval2...@yahoo.fr --- Comment #28 from Xisco Faulí --- @Julien, do you think we should blacklist the driver considering Windows claims it's updated ? -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 115092] crash report screen keeps popping up
https://bugs.documentfoundation.org/show_bug.cgi?id=115092 --- Comment #27 from Christian Lohmaier --- adding comment from https://lists.freedesktop.org/archives/libreoffice-bugs/2019-March/176629.html (outage): "windows says "the best drivers for your device are already installed", when I tried for a fresh update - I will not tamper with that thnks" -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 115092] crash report screen keeps popping up
https://bugs.documentfoundation.org/show_bug.cgi?id=115092 --- Comment #27 from harriet anders --- windows says "the best drivers for your device are already installed", when I tried for a fresh update - I will not tamper with that thnks -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 115092] crash report screen keeps popping up
https://bugs.documentfoundation.org/show_bug.cgi?id=115092 --- Comment #26 from Buovjaga --- (In reply to harriet anders from comment #25) > DriverVersion: 22.20.16.4735 > DriverDate: 7-7-2017 > DeviceID: PCI\VEN_8086&DEV_1912&SUBSYS_108E1025&REV_06 > AdapterVendorID: 0x8086 > AdapterDeviceID: 0x1912 > AdapterSubsysID: 0x108e1025 > DeviceKey: > System\CurrentControlSet\Control\Video\{3600483E-27B6-11E9-8534- > EE43CAC9A093}\ > DeviceString: Intel(R) HD Graphics 530 I wonder why the driver is not being updated to something more recent? -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 115092] crash report screen keeps popping up
https://bugs.documentfoundation.org/show_bug.cgi?id=115092 --- Comment #25 from harriet anders --- DriverVersion: 22.20.16.4735 DriverDate: 7-7-2017 DeviceID: PCI\VEN_8086&DEV_1912&SUBSYS_108E1025&REV_06 AdapterVendorID: 0x8086 AdapterDeviceID: 0x1912 AdapterSubsysID: 0x108e1025 DeviceKey: System\CurrentControlSet\Control\Video\{3600483E-27B6-11E9-8534-EE43CAC9A093}\ DeviceString: Intel(R) HD Graphics 530 -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 115092] crash report screen keeps popping up
https://bugs.documentfoundation.org/show_bug.cgi?id=115092 --- Comment #24 from Aron Budea --- Could you please paste the current content of opengl_device.log? (as in comment 9) -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 115092] crash report screen keeps popping up
https://bugs.documentfoundation.org/show_bug.cgi?id=115092 harriet anders changed: What|Removed |Added Ever confirmed|1 |0 Status|NEEDINFO|UNCONFIRMED --- Comment #23 from harriet anders --- thank you for your continued interest in "my problem", I do appreciate your efforts! I did as requested, downloaded and ran version 6.2.2.2. (and installing took unexpectedly long) - I had several messages about conflict with running processes, so I restarted the computer after the -succesfull- install - unfortunately the pop-up screen is still there, I'm sorry to say; this is the fresh crashreport: crashreport.libreoffice.org/stats/crash_details/cf29f466-24f4-43fa-a11e-ba0d578ded23 cheers, h. -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 115092] crash report screen keeps popping up
https://bugs.documentfoundation.org/show_bug.cgi?id=115092 Xisco Faulí changed: What|Removed |Added Ever confirmed|0 |1 Status|UNCONFIRMED |NEEDINFO --- Comment #22 from Xisco Faulí --- Hello Harriet, LibreOffice 6.2.2.2 is going to be released today, could you please try again with this version to see if the problem has been resolved meanwhile? Thanks in advance -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 115092] crash report screen keeps popping up
https://bugs.documentfoundation.org/show_bug.cgi?id=115092 Xisco Faulí changed: What|Removed |Added Status|NEW |UNCONFIRMED Ever confirmed|1 |0 --- Comment #21 from Xisco Faulí --- (In reply to Timur from comment #20) > This is the only report for 20.109 Windows x-64 bugs from LO 5.2 where > reporting is available to LO 6.2.0.1. > We always have a question should this be confirmed, because we have not > steps. > My view is that we should, because of large number of crash reports. Unless we get steps on how to reproduce it, it doesn't make sense to move this particular report to NEW,ig9icd64.dll is a dynamic library, the same as mergedlo.dll. The reports from those crashes aren't informative at all... -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 115092] crash report screen keeps popping up
https://bugs.documentfoundation.org/show_bug.cgi?id=115092 Timur changed: What|Removed |Added Ever confirmed|0 |1 Status|UNCONFIRMED |NEW --- Comment #20 from Timur --- This is the only report for 20.109 Windows x-64 bugs from LO 5.2 where reporting is available to LO 6.2.0.1. We always have a question should this be confirmed, because we have not steps. My view is that we should, because of large number of crash reports. -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 115092] crash report screen keeps popping up
https://bugs.documentfoundation.org/show_bug.cgi?id=115092 --- Comment #19 from harriet anders --- Updated the driver to version 22.20.16.4735 (and had, by chance, an apparently minor, update from W10 last night) but unfortunately it does not make any difference with the crash report: that's still there -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 115092] crash report screen keeps popping up
https://bugs.documentfoundation.org/show_bug.cgi?id=115092 --- Comment #18 from Aron Budea --- (In reply to Buovjaga from comment #17) > It seems you have Intel HD 530. According to > https://www.intel.com/content/www/us/en/support/products/88345/graphics- > drivers/graphics-for-6th-generation-intel-processors/intel-hd-graphics-530. > html the latest version is 25.20.100.6373 from this month while yours is 2,5 > years old as we see from comment 9 A small note here, the way Intel does things, the download version and the driver version tend to be completely different numbers, and one can't be figured out from the other, but the release date of the drivers should be a good point of reference. -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 115092] crash report screen keeps popping up
https://bugs.documentfoundation.org/show_bug.cgi?id=115092 --- Comment #17 from Buovjaga --- You could try Device Manager -> Display adapters -> Intel(R) HD Graphics 530 - > Update Driver It seems you have Intel HD 530. According to https://www.intel.com/content/www/us/en/support/products/88345/graphics-drivers/graphics-for-6th-generation-intel-processors/intel-hd-graphics-530.html the latest version is 25.20.100.6373 from this month while yours is 2,5 years old as we see from comment 9 -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 115092] crash report screen keeps popping up
https://bugs.documentfoundation.org/show_bug.cgi?id=115092 --- Comment #16 from harriet anders --- thank you for your replies; when I first reported this, I suppose the pop-up window was there already for quite some time - I cannot imagine there hasn't been any windows-updates since then (home-edition: not much to choose); I'm not sure which driver needs updating, or how to do that; as I've written before, I've come to consider the extra click to open the program (or a document for that matter) as a slightly annoying but not as a great obstacle in using LibreOffice; thank you for the continued interest; -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 115092] crash report screen keeps popping up
https://bugs.documentfoundation.org/show_bug.cgi?id=115092 --- Comment #15 from Aron Budea --- I'd expect a driver update to a recent version will get rid of this crash. -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 115092] crash report screen keeps popping up
https://bugs.documentfoundation.org/show_bug.cgi?id=115092 Xisco Faulí changed: What|Removed |Added Crash report or||["ig9icd64.dll"] crash signature|| See Also||https://crashreport.libreof ||fice.org/stats/signature/ig ||9icd64.dll --- Comment #14 from Xisco Faulí --- Thanks for the crash signature. all ig9icd64.dll crashes are related to Win 10. Do you have any pending update on Windows ? does the crash gets fixed if you update it ? -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 115092] crash report screen keeps popping up
https://bugs.documentfoundation.org/show_bug.cgi?id=115092 --- Comment #13 from harriet anders --- just sent it, this is the url crashreport.libreoffice.org/stats/crash_details/40388cfd-1b5d-4a6c-a9db-7e2051a912f5 -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 115092] crash report screen keeps popping up
https://bugs.documentfoundation.org/show_bug.cgi?id=115092 Dieter Praas changed: What|Removed |Added CC||dgp-m...@gmx.de --- Comment #12 from Dieter Praas --- I'm not a developer, but perhaps it could help to send the crash report and to post the link to that crash report here. Perhaps somebody can get useful informations from that. -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 115092] crash report screen keeps popping up
https://bugs.documentfoundation.org/show_bug.cgi?id=115092 --- Comment #11 from harriet anders --- (In reply to Buovjaga from comment #10) > Did disabling OpenGL help with the crash report issue? Thank you for your reply: no, it didn't - to be honest I did not know the question was still open until I had a reminder a few days ago - I went as far as reinstalling (uninstalling through Revo) the program, but the message keeps popping up - meanwhile I'm so used to the extra click to make the call for the crashreoprt to go away that it just seems part of the start-up process - every once and a while it still annoys me a little, but basically I'm a happy user of LibreOffice - this small hiccup is quite acceptable - thanks for your help -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 115092] crash report screen keeps popping up
https://bugs.documentfoundation.org/show_bug.cgi?id=115092 --- Comment #10 from Buovjaga --- Did disabling OpenGL help with the crash report issue? -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 115092] crash report screen keeps popping up
https://bugs.documentfoundation.org/show_bug.cgi?id=115092 harriet anders changed: What|Removed |Added Status|NEEDINFO|UNCONFIRMED Ever confirmed|1 |0 --- Comment #9 from harriet anders --- (In reply to Buovjaga from comment #7) > (In reply to Xisco Faulí from comment #6) > > Could you please provide the OpenGL info as well? -> > > https://wiki.documentfoundation.org/OpenGL#Windows > > > > Setting to NEEDINFO > > Actually the text contents of > C:\Users\User\AppData\Roaming\LibreOffice\4\cache\opengl_device.log this is the requested info: DriverVersion: 20.19.15.4390 DriverDate: 2-18-2016 DeviceID: PCI\VEN_8086&DEV_1912&SUBSYS_108E1025&REV_06 AdapterVendorID: 0x8086 AdapterDeviceID: 0x1912 AdapterSubsysID: 0x108e1025 DeviceKey: System\CurrentControlSet\Control\Video\{12ECC049-5E0E-11E8-AABE-D03F6CDDFAD8}\ -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 115092] crash report screen keeps popping up
https://bugs.documentfoundation.org/show_bug.cgi?id=115092 --- Comment #8 from QA Administrators --- Dear Bug Submitter, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping-20180903 -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 115092] crash report screen keeps popping up
https://bugs.documentfoundation.org/show_bug.cgi?id=115092 --- Comment #7 from Buovjaga --- (In reply to Xisco Faulí from comment #6) > Could you please provide the OpenGL info as well? -> > https://wiki.documentfoundation.org/OpenGL#Windows > > Setting to NEEDINFO Actually the text contents of C:\Users\User\AppData\Roaming\LibreOffice\4\cache\opengl_device.log -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 115092] crash report screen keeps popping up
https://bugs.documentfoundation.org/show_bug.cgi?id=115092 Xisco Faulí changed: What|Removed |Added Status|UNCONFIRMED |NEEDINFO Ever confirmed|0 |1 --- Comment #6 from Xisco Faulí --- Could you please provide the OpenGL info as well? -> https://wiki.documentfoundation.org/OpenGL#Windows Setting to NEEDINFO -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 115092] crash report screen keeps popping up
https://bugs.documentfoundation.org/show_bug.cgi?id=115092 --- Comment #5 from Buovjaga --- (In reply to harriet anders from comment #4) > Versie: 5.4.4.2 (x64) > Build ID: 2524958677847fb3bb44820e40380acbe820f960 > CPU-threads: 4; Besturingssysteem:Windows 6.19; UI-render: GL; > Locale: en-US (en_US); Calc: group I see you have OpenGL enabled. Try disabling it in Tools - Options - LibreOffice - View - Use OpenGL for all rendering -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 115092] crash report screen keeps popping up
https://bugs.documentfoundation.org/show_bug.cgi?id=115092 harriet anders changed: What|Removed |Added Status|NEEDINFO|UNCONFIRMED Ever confirmed|1 |0 --- Comment #4 from harriet anders --- Versie: 5.4.4.2 (x64) Build ID: 2524958677847fb3bb44820e40380acbe820f960 CPU-threads: 4; Besturingssysteem:Windows 6.19; UI-render: GL; Locale: en-US (en_US); Calc: group (system language is set to Dutch) thank you -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 115092] crash report screen keeps popping up
https://bugs.documentfoundation.org/show_bug.cgi?id=115092 Buovjaga changed: What|Removed |Added Status|UNCONFIRMED |NEEDINFO CC||todven...@suomi24.fi Ever confirmed|0 |1 --- Comment #3 from Buovjaga --- Please copy and paste here the contents of your Help - About. This allows us to know more about your system. Set to NEEDINFO. Change back to UNCONFIRMED after you have provided the information. -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 115092] crash report screen keeps popping up
https://bugs.documentfoundation.org/show_bug.cgi?id=115092 harriet anders changed: What|Removed |Added Status|NEEDINFO|UNCONFIRMED Ever confirmed|1 |0 -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 115092] crash report screen keeps popping up
https://bugs.documentfoundation.org/show_bug.cgi?id=115092 --- Comment #2 from harriet anders --- please excuse late reply - I had not een the request; yet: I changed the user-profile (which seemded indeed dating back from before I reinstalled; after that I used the safe mode (which is included in that pop-up screen), to also reset the userprofile (the last radio-button) neither did help, although I must admit that I did not restart the machine in between; I could try and remove the program again and erase the user profile, and reinstall - would that help? on itself it's no big deal - just another click to get rid of the pop-up screen - which is annoying, but that's all - the programm functions fine -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 115092] crash report screen keeps popping up
https://bugs.documentfoundation.org/show_bug.cgi?id=115092 Xisco Faulí changed: What|Removed |Added Status|UNCONFIRMED |NEEDINFO CC||xiscofa...@libreoffice.org Ever confirmed|0 |1 --- Comment #1 from Xisco Faulí --- Thank you for reporting the bug. To be certain the reported issue is not related to corruption in the user profile, could you please reset your Libreoffice profile ( https://wiki.documentfoundation.org/UserProfile ) and re-test? I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' if the issue is still present -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs