[Libreoffice-bugs] [Bug 115845] CPU usage increases randomly while writer is minimized after it has been open for several hours

2022-09-21 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=115845

--- Comment #19 from QA Administrators  ---
Dear Alexandre Bibeau,

To make sure we're focusing on the bugs that affect our users today,
LibreOffice QA is asking bug reporters and confirmers to retest open, confirmed
bugs which have not been touched for over a year.

There have been thousands of bug fixes and commits since anyone checked on this
bug report. During that time, it's possible that the bug has been fixed, or the
details of the problem have changed. We'd really appreciate your help in
getting confirmation that the bug is still present.

If you have time, please do the following:

Test to see if the bug is still present with the latest version of LibreOffice
from https://www.libreoffice.org/download/

If the bug is present, please leave a comment that includes the information
from Help - About LibreOffice.

If the bug is NOT present, please set the bug's Status field to
RESOLVED-WORKSFORME and leave a comment that includes the information from Help
- About LibreOffice.

Please DO NOT

Update the version field
Reply via email (please reply directly on the bug tracker)
Set the bug's Status field to RESOLVED - FIXED (this status has a particular
meaning that is not 
appropriate in this case)


If you want to do more to help you can test to see if your issue is a
REGRESSION. To do so:
1. Download and install oldest version of LibreOffice (usually 3.3 unless your
bug pertains to a feature added after 3.3) from
https://downloadarchive.documentfoundation.org/libreoffice/old/

2. Test your bug
3. Leave a comment with your results.
4a. If the bug was present with 3.3 - set version to 'inherited from OOo';
4b. If the bug was not present in 3.3 - add 'regression' to keyword


Feel free to come ask questions or to say hello in our QA chat:
https://web.libera.chat/?settings=#libreoffice-qa

Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

MassPing-UntouchedBug

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[Libreoffice-bugs] [Bug 115845] CPU usage increases randomly while writer is minimized after it has been open for several hours

2020-09-20 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=115845

BogdanB  changed:

   What|Removed |Added

 Blocks||136524
 CC||buzea.bog...@libreoffice.or
   ||g


Referenced Bugs:

https://bugs.documentfoundation.org/show_bug.cgi?id=136524
[Bug 136524] [META] Performance/hang/lag/high CPU issues
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[Libreoffice-bugs] [Bug 115845] CPU usage increases randomly while writer is minimized after it has been open for several hours

2019-04-23 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=115845

--- Comment #18 from Alexandre Bibeau  ---
On my machine, this bug is still present in the latest version.

Here's the exact build:

Version: 6.2.2.2 (x64)
Build ID: 2b840030fec2aae0fd2658d8d4f9548af4e3518d
CPU threads: 8; OS: Windows 10.0; UI render: GL; VCL: win; 
Locale: en-CA (en_CA); UI-Language: en-GB
Calc: CL

I don't know if other users are affected the same way, but the bug seems to
happen even more frequently in this version.

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[Libreoffice-bugs] [Bug 115845] CPU usage increases randomly while writer is minimized after it has been open for several hours

2019-04-18 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=115845

--- Comment #17 from QA Administrators  ---
** Please read this message in its entirety before responding **

To make sure we're focusing on the bugs that affect our users today,
LibreOffice QA is asking bug reporters and confirmers to retest open, confirmed
bugs which have not been touched for over a year.

There have been thousands of bug fixes and commits since anyone checked on this
bug report. During that time, it's possible that the bug has been fixed, or the
details of the problem have changed. We'd really appreciate your help in
getting confirmation that the bug is still present.

If you have time, please do the following:

Test to see if the bug is still present with the latest version of LibreOffice
from https://www.libreoffice.org/download/

If the bug is present, please leave a comment that includes the information
from Help - About LibreOffice.

If the bug is NOT present, please set the bug's Status field to
RESOLVED-WORKSFORME and leave a comment that includes the information from Help
- About LibreOffice.

Please DO NOT

Update the version field
Reply via email (please reply directly on the bug tracker)
Set the bug's Status field to RESOLVED - FIXED (this status has a particular
meaning that is not 
appropriate in this case)


If you want to do more to help you can test to see if your issue is a
REGRESSION. To do so:
1. Download and install oldest version of LibreOffice (usually 3.3 unless your
bug pertains to a feature added after 3.3) from
http://downloadarchive.documentfoundation.org/libreoffice/old/

2. Test your bug
3. Leave a comment with your results.
4a. If the bug was present with 3.3 - set version to 'inherited from OOo';
4b. If the bug was not present in 3.3 - add 'regression' to keyword


Feel free to come ask questions or to say hello in our QA chat:
https://kiwiirc.com/nextclient/irc.freenode.net/#libreoffice-qa

Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

MassPing-UntouchedBug

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[Libreoffice-bugs] [Bug 115845] CPU usage increases randomly while writer is minimized after it has been open for several hours

2018-04-17 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=115845

--- Comment #16 from Alexandre Bibeau  ---
(In reply to Buovjaga from comment #15)
> (In reply to Alexandre Bibeau from comment #14)
> > In the meantime, what do I do with that 1GB dump?
> 
> How small does it get, if you compress it using .tar.xz?

It brings it down to about 125MB, still too big for bugzilla, but I could
upload it somewhere else.

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[Libreoffice-bugs] [Bug 115845] CPU usage increases randomly while writer is minimized after it has been open for several hours

2018-04-14 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=115845

--- Comment #15 from Buovjaga  ---
(In reply to Alexandre Bibeau from comment #14)
> In the meantime, what do I do with that 1GB dump?

How small does it get, if you compress it using .tar.xz?

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[Libreoffice-bugs] [Bug 115845] CPU usage increases randomly while writer is minimized after it has been open for several hours

2018-04-13 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=115845

--- Comment #14 from Alexandre Bibeau  ---
I created a process dump during high cpu usage with the windows task manager,
but it gives me a 1GB file...

The instructions for making a dump file using Sysinternals aren't particularly
clear and I haven't had time to mess around with it. I'll get to it eventually. 

In the meantime, what do I do with that 1GB dump?

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[Libreoffice-bugs] [Bug 115845] CPU usage increases randomly while writer is minimized after it has been open for several hours

2018-03-21 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=115845

Timur  changed:

   What|Removed |Added

   Priority|medium  |low
 CC|gti...@gmail.com|
   Severity|normal  |minor

--- Comment #13 from Timur  ---
I find procdump useful in Windows when:
- WinDBG doesn't give result for any reason
- there's a dump but not a crash
- you need a simpler tool for end user compared to WinDBG that needs to be set

CPU may not be related to dump but it's worth trying. 
Usage is simple, without installation: 
- get Sysinternals free suite 
- run Cmd (Command Prompt)
- run LO (single version that you need)
- run procdump: path-to\SYSINTERNALSSUITE\procdump.exe soffice.bin -option
path-to\soffice.bin.dmp

"-option" is generally "-h" to write dump if process has a hung window and
that's what I use regularly 
But "-p" could be tried here, I didn't use it before. 
I guess we should have a wiki on this, which tool to use when. 

Dump is than analyzed in WinDBG via File-Open crash dump.

Missing in this bug is an example of document that gives consistent high CPU.

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[Libreoffice-bugs] [Bug 115845] CPU usage increases randomly while writer is minimized after it has been open for several hours

2018-03-21 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=115845

Telesto  changed:

   What|Removed |Added

 CC||gti...@gmail.com

--- Comment #12 from Telesto  ---
(In reply to Alexandre Bibeau from comment #11)
> Comment on attachment 140765 [details]
> longer verysleepy capture of offending thread in version 6.0.2
> 
> The new verysleepy capture is from the libreoffice 6.0.2.1 release.

Thanks for the effort! I can't really interpret it, sadly.. Hopefully someone
else can.
Thinking about it, a Procdump dump might be helpful to.. 

@Timur
Is this a scenario where ProcDump could be useful? And if so, which type of
command?

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[Libreoffice-bugs] [Bug 115845] CPU usage increases randomly while writer is minimized after it has been open for several hours

2018-03-21 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=115845

Alexandre Bibeau  changed:

   What|Removed |Added

Version|6.0.1.1 release |6.0.0.3 release

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[Libreoffice-bugs] [Bug 115845] CPU usage increases randomly while writer is minimized after it has been open for several hours

2018-03-21 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=115845

Alexandre Bibeau  changed:

   What|Removed |Added

 Attachment #140765|longer verysleepy capture   |longer verysleepy capture
description|of offending thread |of offending thread in
   ||version 6.0.2

--- Comment #11 from Alexandre Bibeau  ---
Comment on attachment 140765
  --> https://bugs.documentfoundation.org/attachment.cgi?id=140765
longer verysleepy capture of offending thread in version 6.0.2

The new verysleepy capture is from the libreoffice 6.0.2.1 release.

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[Libreoffice-bugs] [Bug 115845] CPU usage increases randomly while writer is minimized after it has been open for several hours

2018-03-21 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=115845

--- Comment #10 from Alexandre Bibeau  ---
Created attachment 140765
  --> https://bugs.documentfoundation.org/attachment.cgi?id=140765&action=edit
longer verysleepy capture of offending thread

Another verysleepy capture, one thread was responsible for all the unwarranted
cpu usage, I acquired samples for that thread during 60s.

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[Libreoffice-bugs] [Bug 115845] CPU usage increases randomly while writer is minimized after it has been open for several hours

2018-03-16 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=115845

Buovjaga  changed:

   What|Removed |Added

   Keywords||haveBacktrace

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[Libreoffice-bugs] [Bug 115845] CPU usage increases randomly while writer is minimized after it has been open for several hours

2018-03-16 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=115845

--- Comment #9 from Alexandre Bibeau  ---
Created attachment 140667
  --> https://bugs.documentfoundation.org/attachment.cgi?id=140667&action=edit
verysleepy profile during high CPU usage

While soffice.bin was using about 65% of a core while minimized, here is what
verysleepy recorded.

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[Libreoffice-bugs] [Bug 115845] CPU usage increases randomly while writer is minimized after it has been open for several hours

2018-03-12 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=115845

--- Comment #8 from Telesto  ---
(In reply to Buovjaga from comment #7)
> (In reply to Alexandre Bibeau from comment #6)
> > (In reply to Buovjaga from comment #5)
> > > Ok, I guess we have to set to NEW, but it's darn hard to reproduce and
> > > investigate.
> > 
> > Is there some sort of diagnostics tool I can run? It happens fairly
> > consistently on my system.
> 
> Hmh, well there are debuggers, profilers and such, but I am not able to
> advise on their use. Especially in this sort of long running thing.

VerySleepy (Windows) is a very basic profiler, which could give some insight..
(no guarantees) 
http://www.codersnotes.com/sleepy/

1. Launch it when LibreOffice is using 100%
2. Select soffice.bin as process to profile
3. Select the top thread (probably the post active one)
4. Set profile for time set. And configure it to, say 30 seconds
5. Profile selected, wait until done
6. Select File -> Save As. and attach it

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[Libreoffice-bugs] [Bug 115845] CPU usage increases randomly while writer is minimized after it has been open for several hours

2018-03-12 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=115845

Xisco FaulĂ­  changed:

   What|Removed |Added

   Keywords|bibisectRequest |notBibisectable

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[Libreoffice-bugs] [Bug 115845] CPU usage increases randomly while writer is minimized after it has been open for several hours

2018-03-12 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=115845

Xisco FaulĂ­  changed:

   What|Removed |Added

   Keywords||bibisectRequest
 CC||xiscofa...@libreoffice.org

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[Libreoffice-bugs] [Bug 115845] CPU usage increases randomly while writer is minimized after it has been open for several hours

2018-03-11 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=115845

--- Comment #7 from Buovjaga  ---
(In reply to Alexandre Bibeau from comment #6)
> (In reply to Buovjaga from comment #5)
> > Ok, I guess we have to set to NEW, but it's darn hard to reproduce and
> > investigate.
> 
> Is there some sort of diagnostics tool I can run? It happens fairly
> consistently on my system.

Hmh, well there are debuggers, profilers and such, but I am not able to advise
on their use. Especially in this sort of long running thing.

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[Libreoffice-bugs] [Bug 115845] CPU usage increases randomly while writer is minimized after it has been open for several hours

2018-03-11 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=115845

--- Comment #6 from Alexandre Bibeau  ---
(In reply to Buovjaga from comment #5)
> Ok, I guess we have to set to NEW, but it's darn hard to reproduce and
> investigate.

Is there some sort of diagnostics tool I can run? It happens fairly
consistently on my system.

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[Libreoffice-bugs] [Bug 115845] CPU usage increases randomly while writer is minimized after it has been open for several hours

2018-03-11 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=115845

Buovjaga  changed:

   What|Removed |Added

   Keywords||regression
 Status|UNCONFIRMED |NEW
 CC||todven...@suomi24.fi
 Ever confirmed|0   |1
 OS|Windows (All)   |All

--- Comment #5 from Buovjaga  ---
Ok, I guess we have to set to NEW, but it's darn hard to reproduce and
investigate.

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[Libreoffice-bugs] [Bug 115845] CPU usage increases randomly while writer is minimized after it has been open for several hours

2018-03-09 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=115845

--- Comment #4 from Alexandre Bibeau  ---
I have also been able to replicate the bug with .odt documents. Again, they
contain nothing special, just text and comments.

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[Libreoffice-bugs] [Bug 115845] CPU usage increases randomly while writer is minimized after it has been open for several hours

2018-03-06 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=115845

--- Comment #3 from Tim  ---
I can confirm I also suffer from this, or a similar, bug.

In my case after a document has been left open for multiple hours or days
Writer begins using 100% of a single CPU core.

I am using .odt documents of around 15k words, though the documents are mainly
text.

This issue is new in Libreoffice 6.x and wasn't apparent in 4.x or 5.x.

Steps to reproduce
1. Open .odt file, 
2. Write, edit, add comments, etc.
3. Leave document open in background for hours / days. This will usually
include suspending laptop on a number of occasions.

Result
CPU increases to ~100% of single core, fan spins up.

Expected result
CPU usage ~1%

Workaround
Close Writer

Version: 6.0.2.1
Build ID: 1:6.0.2~rc1-0ubuntu0.16.04.1~lo1 (Libre Office Fresh PPA)
CPU threads: 4; OS: Linux 4.4; UI render: default; VCL: gtk3; 
Locale: en-AU (en_AU.UTF-8); Calc: group

OS: Ubuntu 16.04 LTS

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[Libreoffice-bugs] [Bug 115845] CPU usage increases randomly while writer is minimized after it has been open for several hours

2018-02-21 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=115845

--- Comment #2 from Alexandre Bibeau  ---
(In reply to Imai from comment #1)
> Issue not reproduced.
> I tried 3hours,but not around 20%.
> ---
> OS X EL Capitan
> Ver:10.11.3
> 
> version: 6.0.1.1
> Build ID: 60bfb1526849283ce2491346ed2aa51c465abfe6
> CPU threads: 4; OS:Mac OS X 10.11.3; UI render: default; 
> local: ja-JP (ja.UTF-8); Calc: group

Sometimes is takes almost a day before it occurs. I have no idea what triggers
it.

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[Libreoffice-bugs] [Bug 115845] CPU usage increases randomly while writer is minimized after it has been open for several hours

2018-02-20 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=115845

--- Comment #1 from Imai <14m4...@kobe-du.ac.jp> ---
Issue not reproduced.
I tried 3hours,but not around 20%.
---
OS X EL Capitan
Ver:10.11.3

version: 6.0.1.1
Build ID: 60bfb1526849283ce2491346ed2aa51c465abfe6
CPU threads: 4; OS:Mac OS X 10.11.3; UI render: default; 
local: ja-JP (ja.UTF-8); Calc: group

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