[Libreoffice-bugs] [Bug 121368] Brochure printing error

2022-04-16 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=121368

printerhelp  changed:

   What|Removed |Added

Crash report or||hp printer offline
crash signature||

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[Libreoffice-bugs] [Bug 121368] Brochure printing error

2022-04-16 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=121368

printerhelp  changed:

   What|Removed |Added

URL|https://www.printer.support |https://www.supportprinterh
   |/   |elp.com/hp-printer-offline-
   ||help-support/

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[Libreoffice-bugs] [Bug 121368] Brochure printing error

2020-08-22 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=121368

QA Administrators  changed:

   What|Removed |Added

 Resolution|--- |INSUFFICIENTDATA
 Status|NEEDINFO|RESOLVED

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[Libreoffice-bugs] [Bug 121368] Brochure printing error

2020-08-22 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=121368

--- Comment #32 from QA Administrators  ---
Dear trevor p,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp

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[Libreoffice-bugs] [Bug 121368] Brochure printing error

2020-07-22 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=121368

--- Comment #31 from QA Administrators  ---
Dear trevor p,

This bug has been in NEEDINFO status with no change for at least
6 months. Please provide the requested information as soon as
possible and mark the bug as UNCONFIRMED. Due to regular bug
tracker maintenance, if the bug is still in NEEDINFO status with
no change in 30 days the QA team will close the bug as INSUFFICIENTDATA
due to lack of needed information.

For more information about our NEEDINFO policy please read the
wiki located here:
https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO

If you have already provided the requested information, please
mark the bug as UNCONFIRMED so that the QA team knows that the
bug is ready to be confirmed.

Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

MassPing-NeedInfo-Ping

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[Libreoffice-bugs] [Bug 121368] Brochure printing error

2020-01-24 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=121368

ankur  changed:

   What|Removed |Added

   Keywords||accessibility
URL||https://www.printer.support
   ||/
 Status|UNCONFIRMED |NEEDINFO
 Ever confirmed|0   |1

--- Comment #30 from ankur  ---
I have this same problem. The error (unwanted change) occurs when trying to set
"print on both sides" when Writer is set for brochure printing. It does not
happen otherwise. The dialog box is supplied by the printer driver. When the
option to print on both sides is selected another option for page turning is
presented. Various printer drivers label these options differently, but the
effect is to either "flip up" or "flip sideways," or "turn-up," or
"turn-sideways."  In order to have a correctly printed book "turn-sideways," or
"flip-sideways" etc. needs to be selected

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[Libreoffice-bugs] [Bug 121368] Brochure printing error

2019-12-07 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=121368

--- Comment #29 from chuck.pob...@gmail.com ---
Trevor, we do print 12 or 16 or 20 page brochures this way. Each 8.5x11 sheet
of paper has 4 5.5x8.5 pages printed on it, 2 on the front and 2 on the back.
For a 16 page brochure it uses 4 sheets of paper.

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[Libreoffice-bugs] [Bug 121368] Brochure printing error

2019-12-07 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=121368

--- Comment #28 from trevor p  ---
Thanks Chuck, yes it works fine for me on one page but not when printing a
brochure, perhaps 20 pages. I have sent samples to bugzilla with no response. I
have given up on them now.

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[Libreoffice-bugs] [Bug 121368] Brochure printing error

2019-12-06 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=121368

--- Comment #27 from chuck.pob...@gmail.com ---
Brochure printing works for me. 

When we have problems it is because we needed to select printer properties,
click on 'duplex printing' and select 'On (Flip on short edge). We have our
page size set to 5.5x8.5 and then print two pages on a single side of the
8.5x11 paper. Perhaps the problem is because the same page size is being used
for both the document and for the brochure. (Does LibreOffice scale page
sizes?)

LibreOffice 6.3.3.2
Linux mint 18.04 or Windows 7
Dell c2660dn printer

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[Libreoffice-bugs] [Bug 121368] Brochure printing error

2019-11-10 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=121368

--- Comment #26 from trevor p  ---
Hi Xisco, how was Almeria ? Did you ever get the error samples. Any progress
yet on the Brochure printing error ?

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[Libreoffice-bugs] [Bug 121368] Brochure printing error

2019-08-09 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=121368

--- Comment #25 from trevor p  ---
Thank you Xisco, enjoy Almeria.

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[Libreoffice-bugs] [Bug 121368] Brochure printing error

2019-08-09 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=121368

--- Comment #24 from Xisco Faulí  ---
(In reply to trevor p from comment #23)
> Hi Xisco, did you ever receive the printed samples of the brochure error by
> post ? Have you made any progress in sorting out the problem ? Am I wasting
> my time contacting you ? Trevor Pilling.

Hi Trevor,
Yep, it seems the TDF office receive them. They will give them to me in person
at the conference in Almeria, at the beginning of September

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[Libreoffice-bugs] [Bug 121368] Brochure printing error

2019-08-08 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=121368

--- Comment #23 from trevor p  ---
Hi Xisco, did you ever receive the printed samples of the brochure error by
post ? Have you made any progress in sorting out the problem ? Am I wasting my
time contacting you ? Trevor Pilling.

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[Libreoffice-bugs] [Bug 121368] Brochure printing error

2019-07-21 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=121368

--- Comment #22 from trevor p  ---
Hi Xisco, did you get the samples by post ?

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[Libreoffice-bugs] [Bug 121368] Brochure printing error

2019-07-08 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=121368

--- Comment #21 from Xisco Faulí  ---
(In reply to trevor p from comment #20)
> Hi Xisco, still waiting for your postal address to send some sample print
> outs. I am not sure whether you get these messages or not. I will try to
> find an address for The Document Foundation, Regards Trevor Pilling.

Could you please take a picture of them instead ?

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[Libreoffice-bugs] [Bug 121368] Brochure printing error

2019-07-07 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=121368

--- Comment #20 from trevor p  ---
Hi Xisco, still waiting for your postal address to send some sample print outs.
I am not sure whether you get these messages or not. I will try to find an
address for The Document Foundation, Regards Trevor Pilling.

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[Libreoffice-bugs] [Bug 121368] Brochure printing error

2019-05-20 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=121368

--- Comment #19 from trevor p  ---
Hi Xisco, not sure whether you got my request for your postal address, regards
Trevor Pilling.

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[Libreoffice-bugs] [Bug 121368] Brochure printing error

2019-05-16 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=121368

--- Comment #18 from trevor p  ---
Hi Xisco, just waiting for your address to send samples, I can't send a double
sided printout by email. As the whole problem depends on how the flip
instruction is carried out, to send separate copies of two sides of a piece of
paper would be futile, you would not be able to see how the two sides relate to
each other. I guess that you are in Berlin but I can't find out any more,
Regards Trevor Pilling.

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[Libreoffice-bugs] [Bug 121368] Brochure printing error

2019-05-14 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=121368

--- Comment #17 from trevor p  ---
OK I have screen dumps, a wrongly printed brochure, a file copy on CD. I just
need your Postal address ( unless you can teleport four printed pages by email
!) Many thanks, Trevor.

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[Libreoffice-bugs] [Bug 121368] Brochure printing error

2019-05-13 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=121368

--- Comment #16 from trevor p  ---
That would be great, can you give me a postal address.

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[Libreoffice-bugs] [Bug 121368] Brochure printing error

2019-05-13 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=121368

--- Comment #15 from Xisco Faulí  ---
(In reply to trevor p from comment #14)
> Half the brochure pages still upside down in version 6.2.3.2, do you have an
> address so that I can send a sample print out ?

You can send it to me

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[Libreoffice-bugs] [Bug 121368] Brochure printing error

2019-05-12 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=121368

--- Comment #14 from trevor p  ---
Half the brochure pages still upside down in version 6.2.3.2, do you have an
address so that I can send a sample print out ?

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[Libreoffice-bugs] [Bug 121368] Brochure printing error

2019-05-08 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=121368

QA Administrators  changed:

   What|Removed |Added

 Status|NEEDINFO|UNCONFIRMED
 Ever confirmed|1   |0

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[Libreoffice-bugs] [Bug 121368] Brochure printing error

2019-05-08 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=121368

--- Comment #13 from QA Administrators  ---
[Automated Action] NeedInfo-To-Unconfirmed

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[Libreoffice-bugs] [Bug 121368] Brochure printing error

2019-04-25 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=121368

--- Comment #12 from trevor p  ---
At the risk of being told off again, have you made any progress on solving this
bug. You ask for examples etc. other contributors have described the error in
great detail up to and including comment 11. Many thanks Trevor Pilling.

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[Libreoffice-bugs] [Bug 121368] Brochure printing error

2019-02-22 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=121368

indi4ever  changed:

   What|Removed |Added

Version|6.0.5.2 release |6.1.5.2 release
 OS|Windows (All)   |Linux (All)

--- Comment #11 from indi4ever  ---
This same problem occurs in Linux as well. Brochure print is not working
correctly. Comment 3 outlines the problem in detail, and it happens that same
way in Linux.

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[Libreoffice-bugs] [Bug 121368] Brochure printing error

2019-02-07 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=121368

--- Comment #10 from trevor p  ---
Have you tried it for yourself yet. The problem is always reproduceable with
whichever printer or pc/mac/os you choose, other contributors have submitted
very detailed reports which coincide exactly with my experience.

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[Libreoffice-bugs] [Bug 121368] Brochure printing error

2019-02-07 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=121368

--- Comment #9 from Xisco Faulí  ---
Please, add the screenshots as requested in comment 4

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[Libreoffice-bugs] [Bug 121368] Brochure printing error

2019-01-22 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=121368

--- Comment #8 from trevor p  ---
(In reply to Timur from comment #4)
> Please make this report easier to confirm with steps and example brochure
> and also screenshot.

My experience is exactly the same as in comment 3 . They describe the problem
in great detail, the only difference is that I am using a Macbook pro on
10.11.6 and a Canon ip7250. I follow all the steps exactly as in comment 3 and
the fault is exactly the same, the printer parameters are changed so that every
other page prints upside down because the fold instruction has been reversed.
The same printer produces perfect booklets/brochures using Windows 10 on a PC.
Hope this helps. How would you like me to send an example of a wrongly printed
brochure as if I send a file you will have to print it anyway. As the author of
comment 3 points out the fault is constantly reproduceable so maybe the easiest
way to demonstrate it is for you to try it for yourself. Many thanks Trevor
Pilling.

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[Libreoffice-bugs] [Bug 121368] Brochure printing error

2019-01-22 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=121368

--- Comment #7 from Timur  ---
(In reply to trevor p from comment #6)
> Has there been any progress on this yet ?
Questions like these are useless and get marked as "no-value".
I remind you to respond to Comment 4.

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[Libreoffice-bugs] [Bug 121368] Brochure printing error

2019-01-22 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=121368

--- Comment #6 from trevor p  ---
Has there been any progress on this yet ?

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[Libreoffice-bugs] [Bug 121368] Brochure printing error

2019-01-22 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=121368

--- Comment #5 from trevor p  ---
has there been any progress on this fault ?

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[Libreoffice-bugs] [Bug 121368] Brochure printing error

2018-12-28 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=121368

Timur  changed:

   What|Removed |Added

 Ever confirmed|0   |1
 Status|UNCONFIRMED |NEEDINFO

--- Comment #4 from Timur  ---
Please make this report easier to confirm with steps and example brochure and
also screenshot.

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[Libreoffice-bugs] [Bug 121368] Brochure printing error

2018-12-22 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=121368

Roman Kuznetsov <79045_79...@mail.ru> changed:

   What|Removed |Added

 Blocks||108800


Referenced Bugs:

https://bugs.documentfoundation.org/show_bug.cgi?id=108800
[Bug 108800] [META] Print related issues
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[Libreoffice-bugs] [Bug 121368] Brochure printing error

2018-12-20 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=121368

indi4ever  changed:

   What|Removed |Added

Version|3.3.4 release   |6.0.5.2 release
 Status|NEEDINFO|UNCONFIRMED
   Hardware|All |x86-64 (AMD64)
 Ever confirmed|1   |0
 OS|All |Windows (All)

--- Comment #3 from indi4ever  ---
I have this same problem. The error (unwanted change) occurs when trying to set
"print on both sides" when Writer is set for brochure printing. It does not
happen otherwise. The dialog box is supplied by the printer driver. When the
option to print on both sides is selected another option for page turning is
presented. Various printer drivers label these options differently, but the
effect is to either "flip up" or "flip sideways," or "turn-up," or
"turn-sideways."  In order to have a correctly printed book "turn-sideways," or
"flip-sideways" etc. needs to be selected. Otherwise some of the pages are
printed upside down when assembling the brochure (booklet).

For some reason, Writer ALWAYS sets the selection to "flip-up" or "Turn-up" if
printing on both sides of the page when brochure printing. If you select
"flip-up" it stays that way, if you select "flip-sideways" it gets changed to
"flip-up." The change occurs after the printer driver hands control back to
Writer (You can check this by reopening the printer settings dialog box after
you "save" settings and go back to writer's printer dialog box).

Actual Results:
upside down pages on half of brochure

Expected Results:
all pages up, with none upside down


Reproducible: Always


User Profile Reset: No

Per Henschel:
Which printer do you use? HP 400 Color Laser Printer and HP OfficeJet Pro 8720

Is the printing correct, if you use double-sided but not brochure? Yes

Which operating system?  Windows 7 Ultimate

Is the setting "Use only paper size form printer preferences" enabled or not?
Does not matter. Incorrect no matter the setting.

Which paper size has the printer, which page size has the document? 8x11 for
both.

If you are unfamiliar with brochure printing: Brochure printing takes a
document normally designed for portrait A4 or 8x11 printing and prints the
document in landscape mode with (usually) two pages (placed in two columns) per
sheet. If you print many pages, it will print on both sides (if the printer can
handle this) so that an assembled brochure will be in booklet format (i.e. like
a little book).

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[Libreoffice-bugs] [Bug 121368] Brochure printing error

2018-12-13 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=121368

Regina Henschel  changed:

   What|Removed |Added

 CC||rb.hensc...@t-online.de

--- Comment #2 from Regina Henschel  ---
Some information are missing, please add them:
Which printer do you use?
Is the printing correct, if you use double-sided but not brochure?
Which operating system?  Printing depends heavily on OS.
Is the setting "Use only paper size form printer preferences" enabled or not?
Which paper size has the printer, which page size has the document?

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[Libreoffice-bugs] [Bug 121368] Brochure printing error

2018-12-13 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=121368

Xisco Faulí  changed:

   What|Removed |Added

 CC||xiscofa...@libreoffice.org
 Ever confirmed|0   |1
 Status|UNCONFIRMED |NEEDINFO

--- Comment #1 from Xisco Faulí  ---
Thank you for reporting the bug.
it seems you're using an old version of LibreOffice.
Could you please try to reproduce it with the latest version of LibreOffice
from https://www.libreoffice.org/download/libreoffice-fresh/ ?
I have set the bug's status to 'NEEDINFO'. Please change it back to
'UNCONFIRMED' if the bug is still present in the latest version.

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