[Libreoffice-bugs] [Bug 122387] Cannot change paper size for printing on an Epson L200

2019-08-19 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=122387

--- Comment #8 from QA Administrators  ---
Dear randomly_chosen,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp

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[Libreoffice-bugs] [Bug 122387] Cannot change paper size for printing on an Epson L200

2019-08-19 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=122387

QA Administrators  changed:

   What|Removed |Added

 Status|NEEDINFO|RESOLVED
 Resolution|--- |INSUFFICIENTDATA

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[Libreoffice-bugs] [Bug 122387] Cannot change paper size for printing on an Epson L200

2019-07-07 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=122387

--- Comment #7 from QA Administrators  ---
Dear randomly_chosen,

This bug has been in NEEDINFO status with no change for at least
6 months. Please provide the requested information as soon as
possible and mark the bug as UNCONFIRMED. Due to regular bug
tracker maintenance, if the bug is still in NEEDINFO status with
no change in 30 days the QA team will close the bug as INSUFFICIENTDATA
due to lack of needed information.

For more information about our NEEDINFO policy please read the
wiki located here:
https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO

If you have already provided the requested information, please
mark the bug as UNCONFIRMED so that the QA team knows that the
bug is ready to be confirmed.

Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

MassPing-NeedInfo-Ping

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[Libreoffice-bugs] [Bug 122387] Cannot change paper size for printing on an Epson L200

2019-01-08 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=122387

--- Comment #6 from Fumihiko  ---
I have same probrem in my document.

I tryed to print "Hagaki" (Japanese postcard) size document with EPSON printer,
but it doesnt't work.
Creating "Hagaki" size PDF with PDF creater software (work as printer) is work
correctly,
so it seems to upon only when we use EPSON printer.

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[Libreoffice-bugs] [Bug 122387] Cannot change paper size for printing on an Epson L200

2018-12-31 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=122387

--- Comment #5 from randomly_cho...@hotmail.com ---
(In reply to Timur from comment #2)
> User must know about "Use only paper size from printer preferences" checkbox
> on the "Options" tab if (s)he wants to change paper size just for single
> print.
> Please try with that. 
> And explain exactly what's the original paper size you're trying to change.

I tried using the checkbox "Use only paper size from printer preferences"; it
did not change anything.

About the paper size: The size I'm trying to print in is 'user defined' 21,59cm
x 33,30cm, but I've tried changing it to other sizes and the problem usually
remains. (Sometimes I successfully change to a different size, but it seems
random; there isn't a certain size it'll accept.) While trying to troubleshoot
this, I accidentally installed a US driver for the printer which set my default
size to letter; while it was installed, the problem remained, except that the
size it was stuck on was letter instead of A4. (That is to say, it seems to be
stuck on whatever the default paper size is.)

It does seem to be quite similar to Bug 105615, though. Should I do anything?

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[Libreoffice-bugs] [Bug 122387] Cannot change paper size for printing on an Epson L200

2018-12-31 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=122387

--- Comment #4 from randomly_cho...@hotmail.com ---
(In reply to Dieter Praas from comment #1)
> Thank you for reporting the bug. It seems you're using an old version of
> LibreOffice. Could you please try to reproduce it with the latest version of
> LibreOffice from https://www.libreoffice.org/download/libreoffice-fresh/ ? I
> have set the bug's status to 'NEEDINFO'. Please change it back to
> 'UNCONFIRMED' if the bug is still present in the latest version. Change to
> RESOLVED WORKSFORME, if the problem went away.

I now updated to 6.0.7.3, is that the latest version? Problem remains.

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[Libreoffice-bugs] [Bug 122387] Cannot change paper size for printing on an Epson L200

2018-12-31 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=122387

--- Comment #3 from Timur  ---
You need to be specific on paper size to know if this is a duplicate of, for
example, Bug 105615.

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[Libreoffice-bugs] [Bug 122387] Cannot change paper size for printing on an Epson L200

2018-12-31 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=122387

--- Comment #2 from Timur  ---
User must know about "Use only paper size from printer preferences" checkbox on
the "Options" tab if (s)he wants to change paper size just for single print.
Please try with that. 
And explain exactly what's the original paper size you're trying to change.

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[Libreoffice-bugs] [Bug 122387] Cannot change paper size for printing on an Epson L200

2018-12-31 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=122387

Dieter Praas  changed:

   What|Removed |Added

 Blocks||108800
 Ever confirmed|0   |1
 Status|UNCONFIRMED |NEEDINFO

--- Comment #1 from Dieter Praas  ---
Thank you for reporting the bug. It seems you're using an old version of
LibreOffice. Could you please try to reproduce it with the latest version of
LibreOffice from https://www.libreoffice.org/download/libreoffice-fresh/ ? I
have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED'
if the bug is still present in the latest version. Change to RESOLVED
WORKSFORME, if the problem went away.


Referenced Bugs:

https://bugs.documentfoundation.org/show_bug.cgi?id=108800
[Bug 108800] [META] Print related issues
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