[Libreoffice-bugs] [Bug 123314] LibreOffice cannot complete installation

2019-10-12 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=123314

QA Administrators  changed:

   What|Removed |Added

 Status|NEEDINFO|RESOLVED
 Resolution|--- |INSUFFICIENTDATA

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[Libreoffice-bugs] [Bug 123314] LibreOffice cannot complete installation

2019-10-12 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=123314

--- Comment #4 from QA Administrators  ---
Dear particle_mann,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp

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[Libreoffice-bugs] [Bug 123314] LibreOffice cannot complete installation

2019-09-11 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=123314

--- Comment #3 from QA Administrators  ---
Dear particle_mann,

This bug has been in NEEDINFO status with no change for at least
6 months. Please provide the requested information as soon as
possible and mark the bug as UNCONFIRMED. Due to regular bug
tracker maintenance, if the bug is still in NEEDINFO status with
no change in 30 days the QA team will close the bug as INSUFFICIENTDATA
due to lack of needed information.

For more information about our NEEDINFO policy please read the
wiki located here:
https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO

If you have already provided the requested information, please
mark the bug as UNCONFIRMED so that the QA team knows that the
bug is ready to be confirmed.

Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

MassPing-NeedInfo-Ping

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[Libreoffice-bugs] [Bug 123314] LibreOffice cannot complete installation

2019-03-15 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=123314

--- Comment #2 from Mike Kaganski  ---
Hi! Thanks for the report!

Additional NEEDINFO bits:
1. What was that "an error" that installer encountered after the status is
blank after it says "Updating component registration"? Please post the error
message.
2. Please see FAQ [1], section "Create an installation log"; and create and
attach a log of the failed installation, which hopefully would make finding the
error easier.
3. Please provide Windows 7 version information - is SP1 installed? I have seen
situations when SP1 was actually not installed, but "faked" using some hacks
like registry tweaks that magically turned Windows into thinking that it's SP1;
note that that is not a supported configuration.

[1]
https://wiki.documentfoundation.org/Faq/General/General_Installation_Issues_(Windows)

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[Libreoffice-bugs] [Bug 123314] LibreOffice cannot complete installation

2019-03-15 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=123314

Roman Kuznetsov <79045_79...@mail.ru> changed:

   What|Removed |Added

 CC||mikekagan...@hotmail.com
 Blocks||113117


Referenced Bugs:

https://bugs.documentfoundation.org/show_bug.cgi?id=113117
[Bug 113117] [META] Windows installer/uninstaller bugs and enhancements
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[Libreoffice-bugs] [Bug 123314] LibreOffice cannot complete installation

2019-03-14 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=123314

Xisco Faulí  changed:

   What|Removed |Added

 Ever confirmed|0   |1
 Status|UNCONFIRMED |NEEDINFO
 CC||xiscofa...@libreoffice.org

--- Comment #1 from Xisco Faulí  ---
That's really weird. Does it only happening installing LibreOffice? is
LibreOffice previously installed? If so, what happens if you delete it before
installing it agian ?

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