[Libreoffice-bugs] [Bug 127613] Crash with no clear reason - even in safe mode

2019-09-30 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=127613

Alex Thurgood  changed:

   What|Removed |Added

 Status|UNCONFIRMED |RESOLVED
 Resolution|--- |DUPLICATE

--- Comment #22 from Alex Thurgood  ---


*** This bug has been marked as a duplicate of bug 127619 ***

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[Libreoffice-bugs] [Bug 127613] Crash with no clear reason - even in safe mode

2019-09-30 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=127613

--- Comment #21 from Julien Nabet  ---
(In reply to David Wales from comment #19)
> I think I'm getting the same issue.
> 
> I'm running the lastest LibreOffice (6.3.2.2) on macOS 10.13.6.
> 
> Where can I find crash reports and logs?

Here is some info for MacOs part:
https://wiki.documentfoundation.org/QA/BugReport/Debug_Information#macOS:_How_to_get_debug_information

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[Libreoffice-bugs] [Bug 127613] Crash with no clear reason - even in safe mode

2019-09-30 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=127613

--- Comment #20 from David Wales  ---
I followed the comment in bug #127619 suggesting to disable auto update, click
'Apply', then 'OK', then quit LibreOffice before it has a chance to crash.

It has not crashed since.

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[Libreoffice-bugs] [Bug 127613] Crash with no clear reason - even in safe mode

2019-09-30 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=127613

--- Comment #19 from David Wales  ---
I think I'm getting the same issue.

I'm running the lastest LibreOffice (6.3.2.2) on macOS 10.13.6.

Where can I find crash reports and logs?

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[Libreoffice-bugs] [Bug 127613] Crash with no clear reason - even in safe mode

2019-09-29 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=127613

--- Comment #18 from Alex Thurgood  ---
Seems very similar to bug 127619, but that one is only reported as affecting
macOS 10.13.6

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[Libreoffice-bugs] [Bug 127613] Crash with no clear reason - even in safe mode

2019-09-27 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=127613

Julien Nabet  changed:

   What|Removed |Added

   See Also||https://bugs.documentfounda
   ||tion.org/show_bug.cgi?id=12
   ||7818

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[Libreoffice-bugs] [Bug 127613] Crash with no clear reason - even in safe mode

2019-09-22 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=127613

--- Comment #17 from QA Administrators  ---
[Automated Action] NeedInfo-To-Unconfirmed

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[Libreoffice-bugs] [Bug 127613] Crash with no clear reason - even in safe mode

2019-09-22 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=127613

--- Comment #16 from Stuart  ---
I didn't have JDK declared when this started, but adding it was one of the
things I tried in order to resolve the issue on my end originally. It did not
appear to have an effect.

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[Libreoffice-bugs] [Bug 127613] Crash with no clear reason - even in safe mode

2019-09-22 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=127613

QA Administrators  changed:

   What|Removed |Added

 Ever confirmed|1   |0
 Status|NEEDINFO|UNCONFIRMED

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[Libreoffice-bugs] [Bug 127613] Crash with no clear reason - even in safe mode

2019-09-20 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=127613

--- Comment #15 from Alex Thurgood  ---
@Stuart, Nahum : out of interest, do you happen to have any JDK declared in
LibreOffice under Preferences >  Advanced ?

Just hoping that our online update code doesn't require some kind of Java...

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[Libreoffice-bugs] [Bug 127613] Crash with no clear reason - even in safe mode

2019-09-20 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=127613

--- Comment #14 from Alex Thurgood  ---
@Stuart, Nahum :

Do you have any of the other option boxes ticked on the Online Updates dialog ?
If so, which ones ?

No repro for me with 

Version: 6.3.1.2
Build ID: b79626edf0065ac373bd1df5c28bd630b4424273
Threads CPU : 8; OS : Mac OS X 10.14.6; UI Render : par défaut; VCL: osx; 
Locale : fr-FR (fr_FR.UTF-8); Langue IHM : fr-FR
Calc: threaded

and the update preferences indicated in screenshot

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[Libreoffice-bugs] [Bug 127613] Crash with no clear reason - even in safe mode

2019-09-20 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=127613

--- Comment #13 from Alex Thurgood  ---
Created attachment 154316
  --> https://bugs.documentfoundation.org/attachment.cgi?id=154316&action=edit
Online Update Prefs

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[Libreoffice-bugs] [Bug 127613] Crash with no clear reason - even in safe mode

2019-09-19 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=127613

--- Comment #12 from Nahum Castro  ---
Only shows on Mac OS X 13 and 14 and any LibreOffice version from 6.1 to 6.3.
This crash don't appear on Linux(Centos, Ubuntu) or Windows 10 only Mac.

The update frecuency is weekly.

Thanks

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[Libreoffice-bugs] [Bug 127613] Crash with no clear reason - even in safe mode

2019-09-19 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=127613

--- Comment #11 from Stuart  ---
Yes. Disabling auto update seems to be a workaround. I will update if that
changes.

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[Libreoffice-bugs] [Bug 127613] Crash with no clear reason - even in safe mode

2019-09-19 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=127613

Alex Thurgood  changed:

   What|Removed |Added

 Status|NEW |NEEDINFO

--- Comment #10 from Alex Thurgood  ---
@Stuart : do you have the same online update settings problem that Nahum has
reported ?

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[Libreoffice-bugs] [Bug 127613] Crash with no clear reason - even in safe mode

2019-09-19 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=127613

--- Comment #9 from Alex Thurgood  ---
@Nahum: which frequency were your update checks set to ?

Mine are set to weekly, and I don't get random crashes like the ones you are
reporting.

Do you have any of the other option boxes ticked on the Online Updates dialog ?
If so, which ones ?

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[Libreoffice-bugs] [Bug 127613] Crash with no clear reason - even in safe mode

2019-09-19 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=127613

Julien Nabet  changed:

   What|Removed |Added

   See Also||https://bugs.documentfounda
   ||tion.org/show_bug.cgi?id=12
   ||7619

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[Libreoffice-bugs] [Bug 127613] Crash with no clear reason - even in safe mode

2019-09-19 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=127613

Julien Nabet  changed:

   What|Removed |Added

 CC||hout...@gmail.com

--- Comment #8 from Julien Nabet  ---
*** Bug 127637 has been marked as a duplicate of this bug. ***

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[Libreoffice-bugs] [Bug 127613] Crash with no clear reason - even in safe mode

2019-09-18 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=127613

Julien Nabet  changed:

   What|Removed |Added

 Ever confirmed|0   |1
 Status|UNCONFIRMED |NEW
 CC||ipla...@tuta.io

--- Comment #7 from Julien Nabet  ---
Alex: thought you might be interested in this one

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[Libreoffice-bugs] [Bug 127613] Crash with no clear reason - even in safe mode

2019-09-18 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=127613

--- Comment #6 from Nahum Castro  ---
Workaround

Disable check for updates autamatically in 
preferences
online update

And libreoffice will stop the crash loop.

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[Libreoffice-bugs] [Bug 127613] Crash with no clear reason - even in safe mode

2019-09-18 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=127613

--- Comment #5 from Nahum Castro  ---
Created attachment 154274
  --> https://bugs.documentfoundation.org/attachment.cgi?id=154274&action=edit
Crash report

Crash after check for updates.

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[Libreoffice-bugs] [Bug 127613] Crash with no clear reason - even in safe mode

2019-09-18 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=127613

Nahum Castro  changed:

   What|Removed |Added

Version|6.3.1.2 release |6.1.5.2 release

--- Comment #4 from Nahum Castro  ---
I have the same crash loop with 6.2.7. when copied and pasted a gmail text for
printing. Since then LibreOffice crash just few seconds after start. I
downgrade to 6.1.5.2 and also begun to crash the same way.

Before this crash behavior where normal

Already erased libreoffice from application support directory.

Can't capture crash report from apple LO restarts without the crash report.

If I start with the terminal get this at every crash:
MacBook-Pro-de-Nahum:MacOS nahum$ ./soffice 
(pkix_CacheCert_Add: PKIX_PL_HashTable_Add for Certs skipped: entry existed
(pkix_CacheCert_Add: PKIX_PL_HashTable_Add for Certs skipped: entry existed
(pkix_CacheCert_Add: PKIX_PL_HashTable_Add for Certs skipped: entry existed
(pkix_CacheCert_Add: PKIX_PL_HashTable_Add for Certs skipped: entry existed
(pkix_CacheCert_Add: PKIX_PL_HashTable_Add for Certs skipped: entry existed

My iMac don't suffer from this.

Thanks in advance.

SO: OS X 10.13.6
Macbook pro 13 inch early 2011
16 GB RAM

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[Libreoffice-bugs] [Bug 127613] Crash with no clear reason - even in safe mode

2019-09-18 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=127613

--- Comment #3 from Julien Nabet  ---
Did you install any specific fonts? If yes, could you uninstall them for the
test?

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[Libreoffice-bugs] [Bug 127613] Crash with no clear reason - even in safe mode

2019-09-18 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=127613

--- Comment #2 from Stuart  ---
Thanks.

I do not use any accessibility tools.

The following methods did not help:
. Using the most recent stable release
. Using older version:
  Version: 6.2.7.1
  Build ID: 23edc44b61b830b7d749943e020e96f5a7df63bf
  CPU threads: 4; OS: Mac OS X 10.14.6; UI render: default; VCL: osx; 
  Locale: en-US (en_US.UTF-8); UI-Language: en-US
  Calc: threaded
. Deleting user profile

I will see if there is another new release I should check.

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[Libreoffice-bugs] [Bug 127613] Crash with no clear reason - even in safe mode

2019-09-18 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=127613

Julien Nabet  changed:

   What|Removed |Added

 CC||serval2...@yahoo.fr

--- Comment #1 from Julien Nabet  ---
You can give a try to https://wiki.documentfoundation.org/QA/FirstSteps
Also, do you have any accessibility tool enabled on MacOs?
If yes, could you disable them for the test?

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