[Libreoffice-bugs] [Bug 130803] LibreOffice hangs while starting
https://bugs.documentfoundation.org/show_bug.cgi?id=130803 QA Administrators changed: What|Removed |Added Status|NEEDINFO|RESOLVED Resolution|--- |INSUFFICIENTDATA -- You are receiving this mail because: You are the assignee for the bug.
[Libreoffice-bugs] [Bug 130803] LibreOffice hangs while starting
https://bugs.documentfoundation.org/show_bug.cgi?id=130803 --- Comment #21 from QA Administrators --- Dear Nils, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp -- You are receiving this mail because: You are the assignee for the bug.
[Libreoffice-bugs] [Bug 130803] LibreOffice hangs while starting
https://bugs.documentfoundation.org/show_bug.cgi?id=130803 --- Comment #20 from QA Administrators --- Dear Nils, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 130803] LibreOffice hangs while starting
https://bugs.documentfoundation.org/show_bug.cgi?id=130803 --- Comment #19 from Vovan --- Hi, I have the same issue. Meanwhile I can say that both installed and portable versions hang on start with "Not responding", nothing helps. It happens in all versions I tries - from 6 and until nightly builds. But after some time, probably next day it starts to work. I'm ready to provide all needed info and assistance. So feel free ask me any question and help to resolve the issue. -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 130803] LibreOffice hangs while starting
https://bugs.documentfoundation.org/show_bug.cgi?id=130803 --- Comment #18 from QA Administrators --- Dear Nils, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 130803] LibreOffice hangs while starting
https://bugs.documentfoundation.org/show_bug.cgi?id=130803 Xisco Faulí changed: What|Removed |Added CC||xiscofa...@libreoffice.org Ever confirmed|0 |1 Status|UNCONFIRMED |NEEDINFO --- Comment #17 from Xisco Faulí --- Hello Nils, Is this issue still reproducible with the latest version of LibreOffice from https://www.libreoffice.org/download/libreoffice-fresh/ ? I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' if the bug is still present in the latest version. -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 130803] LibreOffice hangs while starting
https://bugs.documentfoundation.org/show_bug.cgi?id=130803 --- Comment #16 from Nils --- Created attachment 158674 --> https://bugs.documentfoundation.org/attachment.cgi?id=158674=edit Don't know, if the opencl_profile.xml is interessted too. -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 130803] LibreOffice hangs while starting
https://bugs.documentfoundation.org/show_bug.cgi?id=130803 --- Comment #15 from Nils --- Created attachment 158673 --> https://bugs.documentfoundation.org/attachment.cgi?id=158673=edit Generated opencl_devices.log file Like requested the opencl_devices.log file. -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 130803] LibreOffice hangs while starting
https://bugs.documentfoundation.org/show_bug.cgi?id=130803 Aron Budea changed: What|Removed |Added CC||ba...@caesar.elte.hu --- Comment #14 from Aron Budea --- Could you attach your opencl_devices.log as well? -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 130803] LibreOffice hangs while starting
https://bugs.documentfoundation.org/show_bug.cgi?id=130803 raal changed: What|Removed |Added Blocks||97391 CC||r...@post.cz Referenced Bugs: https://bugs.documentfoundation.org/show_bug.cgi?id=97391 [Bug 97391] [META] OpenCL and "Software Interpreter" issues in Calc -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 130803] LibreOffice hangs while starting
https://bugs.documentfoundation.org/show_bug.cgi?id=130803 --- Comment #13 from Nils --- Yes: No further update. The notebook is an Apple MacBook Pro, designed for macOS, not for Windows. It's official supported by Apple for Windows 7, but not for Windows 10. Independent of the graphic driver, no program should hang at all. A right solution would be an error message, that the driver is not supported or it should be handled automatically. -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 130803] LibreOffice hangs while starting
https://bugs.documentfoundation.org/show_bug.cgi?id=130803 --- Comment #12 from Julien Nabet --- (In reply to Nils from comment #10) > ... > Seems there are multiple problems with LibreOffice, which should be fixed by > the developer. Possibly or a pb in OpenCL too? Also, I noticed this in your attachment: DriverDate: 10-31-2013 No update since 2013? -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 130803] LibreOffice hangs while starting
https://bugs.documentfoundation.org/show_bug.cgi?id=130803 --- Comment #11 from Nils --- The graphic driver is the latest update, got from the Windows Update. The manufactur of the computer (Apple MacBook Pro 2012) does not offer a driver for Windows 10. -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 130803] LibreOffice hangs while starting
https://bugs.documentfoundation.org/show_bug.cgi?id=130803 --- Comment #10 from Nils --- Created attachment 158669 --> https://bugs.documentfoundation.org/attachment.cgi?id=158669=edit Requested opengl_device.log I disabled OpenCL like requested here: https://wiki.documentfoundation.org/QA/FirstSteps#Graphics-related_issues_.28OpenGL.29 With this, SOffice.exe starts without problem too. But I tried to deactivate the hardware escalerator by using the --safe-mode parameter before. That didn't work. Seems there are multiple problems with LibreOffice, which should be fixed by the developer. -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 130803] LibreOffice hangs while starting
https://bugs.documentfoundation.org/show_bug.cgi?id=130803 --- Comment #9 from Julien Nabet --- Could you give a try to https://wiki.documentfoundation.org/QA/FirstSteps, OpenCL part? Also, did you check your Windows and graphic drivers are up-to-date? -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 130803] LibreOffice hangs while starting
https://bugs.documentfoundation.org/show_bug.cgi?id=130803 --- Comment #8 from Nils --- I tested further more. Right now I found a way to start SOffice.exe without "--safe-mode". To do this, I need the file registrymodifications.xcu with the following content: http://openoffice.org/2001/registry; xmlns:xs="http://www.w3.org/2001/XMLSchema; xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance;> Intel(R) Corporation 1.1--6.3.2.2--1556963808 Since I need this, removing the user profile or resetting to factory settings does not work. For me, this problem is solved, I know how to use LibreOffice as well. But imho, this problem is a bug in LibreOffice and should be fixed. -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 130803] LibreOffice hangs while starting
https://bugs.documentfoundation.org/show_bug.cgi?id=130803 --- Comment #7 from Nils --- To find a solution, I deleted Windows and re-installed it complete new. After that, the very first installation were Java an LibreOffice. But I still can't launch it in the normal mode - only the safe mode works. -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 130803] LibreOffice hangs while starting
https://bugs.documentfoundation.org/show_bug.cgi?id=130803 --- Comment #6 from Julien Nabet --- Ok then. I must recognize I'm stuck but I suppose other people will have some good ideas. -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 130803] LibreOffice hangs while starting
https://bugs.documentfoundation.org/show_bug.cgi?id=130803 --- Comment #5 from Nils --- After starting SOffice.exe --safe-mode, there is a checkbox for using OpenGL. I tested that before I posted this bug already. -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 130803] LibreOffice hangs while starting
https://bugs.documentfoundation.org/show_bug.cgi?id=130803 --- Comment #4 from Julien Nabet --- Ok so you're on Win 64 bits with LO 64 bits and Java 64 bits. This part is ok then. Since it's an install from scratch, it's not related to LO profile. Perhaps it may be related to OpenGL, could you give a try at https://wiki.documentfoundation.org/QA/FirstSteps#Graphics-related_issues_.28OpenGL.29 ? -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 130803] LibreOffice hangs while starting
https://bugs.documentfoundation.org/show_bug.cgi?id=130803 --- Comment #3 from Nils --- Yes, Java Version 8 Update 211 (Build 1.8.0_211-b11) Filename: jre-8u221-windows-x64.exe, so I believe it's 64 bit. -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 130803] LibreOffice hangs while starting
https://bugs.documentfoundation.org/show_bug.cgi?id=130803 Julien Nabet changed: What|Removed |Added CC||serval2...@yahoo.fr --- Comment #2 from Julien Nabet --- Did you installed Java 64 bits? -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 130803] LibreOffice hangs while starting
https://bugs.documentfoundation.org/show_bug.cgi?id=130803 --- Comment #1 from Nils --- If I install version 6.3.2, like worked yesterday on the same hardware, it hangs too. The hardware is the same like yesterday. -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
