[Libreoffice-bugs] [Bug 132078] Libre crashed on closing
https://bugs.documentfoundation.org/show_bug.cgi?id=132078 Julien Nabet changed: What|Removed |Added Resolution|--- |WORKSFORME Status|UNCONFIRMED |RESOLVED --- Comment #3 from Julien Nabet --- (In reply to Barbara from comment #2) > ... > I have not done all the steps you suggest, as at the moment things are OK. > Libre is opening in full mode, and I am being extra careful to save AND > close all odt files well before closing Libre, and so far no further crashes. > Probably a dumb question. What are the 'extensions' you mention? I have > never done anything but write. An extension is a piece of program that you can add on another program to add it some features. If you didn't know them, I suppose you didn't install one of them. Since you don't reproduce this, at least for the moment, let's put this one to "Works for me" then. Of course, don't hesitate to reopen this tracker if you can reproduce this again. -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 132078] Libre crashed on closing
https://bugs.documentfoundation.org/show_bug.cgi?id=132078 Barbara changed: What|Removed |Added Ever confirmed|1 |0 Status|NEEDINFO|UNCONFIRMED --- Comment #2 from Barbara --- (In reply to Julien Nabet from comment #1) > To start from a good base, here what I'd do: > - backup your important files (odt or others) > - if you use any LO or Apache OpenOffice extension, note them down somewhere > and uninstall them > - uninstall both Apache OpenOffice and LO > - rename your LO directory profile (see > https://wiki.documentfoundation.org/QA/FirstSteps#Corrupted_user_profile) > - download last stable LO version 6.3.5 and install it > > Before reinstalling any extension, make these tests: > - Launch LO, write "test" in a brand new file and check you can save it and > close LO without crash > - reopen the file, change something, save it again and close > - open one of your previous file, make a slight change, save and close LO > > If everything is ok, reinstall extensions and make these tests again. > > I know it's a bit long but if you reproduce a crash at one of these steps, > it may help to investigate. > > If you finally prefer Apache OpenOffice, I'd advise to uninstall LO before > installing again Apache OpenOffice. > Perhaps some people may indicate that having both may work and perhaps it's > true, I wouldn't try it to be safer. Hi Thanks for helping. I have not done all the steps you suggest, as at the moment things are OK. Libre is opening in full mode, and I am being extra careful to save AND close all odt files well before closing Libre, and so far no further crashes. Probably a dumb question. What are the 'extensions' you mention? I have never done anything but write. Barbara -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 132078] Libre crashed on closing
https://bugs.documentfoundation.org/show_bug.cgi?id=132078 Julien Nabet changed: What|Removed |Added Ever confirmed|0 |1 CC||serval2...@yahoo.fr Status|UNCONFIRMED |NEEDINFO --- Comment #1 from Julien Nabet --- To start from a good base, here what I'd do: - backup your important files (odt or others) - if you use any LO or Apache OpenOffice extension, note them down somewhere and uninstall them - uninstall both Apache OpenOffice and LO - rename your LO directory profile (see https://wiki.documentfoundation.org/QA/FirstSteps#Corrupted_user_profile) - download last stable LO version 6.3.5 and install it Before reinstalling any extension, make these tests: - Launch LO, write "test" in a brand new file and check you can save it and close LO without crash - reopen the file, change something, save it again and close - open one of your previous file, make a slight change, save and close LO If everything is ok, reinstall extensions and make these tests again. I know it's a bit long but if you reproduce a crash at one of these steps, it may help to investigate. If you finally prefer Apache OpenOffice, I'd advise to uninstall LO before installing again Apache OpenOffice. Perhaps some people may indicate that having both may work and perhaps it's true, I wouldn't try it to be safer. -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
