[Libreoffice-bugs] [Bug 133902] I can't open the excel file in 6.2.10.16

2020-06-21 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=133902

Andras Timar  changed:

   What|Removed |Added

   Assignee|libreoffice-b...@lists.free |tima...@gmail.com
   |desktop.org |
 Ever confirmed|0   |1
 Status|UNCONFIRMED |ASSIGNED

--- Comment #31 from Andras Timar  ---
CentOS 7 does not support C.UTF-8 locale. I have a patch on Gerrit that will
help.
https://gerrit.libreoffice.org/c/online/+/96788
I will release a new CODE with this.

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[Libreoffice-bugs] [Bug 133902] I can't open the excel file in 6.2.10.16

2020-06-21 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=133902

--- Comment #30 from Babbles  ---
I was able to open a file with a Japanese file name when using the Collabora
demo site on Nextcloud. This is a function to specify a demo that Nextcloud
provides. *Use a demo server menu.
demo server url: https://demo.ja.collaboraonline.com

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[Libreoffice-bugs] [Bug 133902] I can't open the excel file in 6.2.10.16

2020-06-20 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=133902

--- Comment #29 from Babbles  ---
(In reply to Aron Budea from comment #28)
> It seems you're missing C.UTF8. Which distro are you using?

$ cat /etc/redhat-release
CentOS Linux release 7.8.2003 (Core)

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[Libreoffice-bugs] [Bug 133902] I can't open the excel file in 6.2.10.16

2020-06-20 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=133902

Aron Budea  changed:

   What|Removed |Added

 CC||tima...@gmail.com

--- Comment #28 from Aron Budea  ---
(In reply to Babbles from comment #27)
> Created attachment 162239 [details]
> locale-list
It seems you're missing C.UTF8. Which distro are you using?

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[Libreoffice-bugs] [Bug 133902] I can't open the excel file in 6.2.10.16

2020-06-20 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=133902

--- Comment #27 from Babbles  ---
Created attachment 162239
  --> https://bugs.documentfoundation.org/attachment.cgi?id=162239=edit
locale-list

(In reply to Aron Budea from comment #26)
> Please run the following command on the server, if it exists in your system,
> copy the result to a text file, and attach it to the bug report: localectl
> list-locales

It looks like most of the locales are installed.

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[Libreoffice-bugs] [Bug 133902] I can't open the excel file in 6.2.10.16

2020-06-20 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=133902

--- Comment #26 from Aron Budea  ---
Please run the following command on the server, if it exists in your system,
copy the result to a text file, and attach it to the bug report: localectl
list-locales

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[Libreoffice-bugs] [Bug 133902] I can't open the excel file in 6.2.10.16

2020-06-20 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=133902

--- Comment #25 from Babbles  ---
I have since updated to 6.2-17. loolwsd 4.2.4-5.
Even in this version I can't open a file with a Japanese file name.

I tried Docker(4.2.4.5) version. I was able to open a file with a Japanese file
name here.
Is there still something wrong with loolwsd?

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[Libreoffice-bugs] [Bug 133902] I can't open the excel file in 6.2.10.16

2020-06-18 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=133902

QA Administrators  changed:

   What|Removed |Added

 Ever confirmed|1   |0
 Status|NEEDINFO|UNCONFIRMED

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[Libreoffice-bugs] [Bug 133902] I can't open the excel file in 6.2.10.16

2020-06-18 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=133902

--- Comment #24 from QA Administrators  ---
[Automated Action] NeedInfo-To-Unconfirmed

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[Libreoffice-bugs] [Bug 133902] I can't open the excel file in 6.2.10.16

2020-06-18 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=133902

--- Comment #23 from Babbles  ---
(In reply to Babbles from comment #22)
> And the latest version doesn't use Japanese file names.
Sorry, that was a typo.
And the latest version can't use Japanese file names.

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[Libreoffice-bugs] [Bug 133902] I can't open the excel file in 6.2.10.16

2020-06-18 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=133902

--- Comment #22 from Babbles  ---
(In reply to Aron Budea from comment #21)
> Babbles, do you have an update on the locale situation?

I'm not very knowledgeable in this area, so I may be doing it wrong.
I set it to c.UTF-8 or reinstalled glibc-common.
The situation is no different.

By the way, I'm using the Docker version 4.2.1.2 right now. This is the latest
version, which works fine in the Japanese environment. Later versions cannot be
used in Japanese display mode. And the latest version doesn't use Japanese file
names.

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[Libreoffice-bugs] [Bug 133902] I can't open the excel file in 6.2.10.16

2020-06-18 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=133902

Aron Budea  changed:

   What|Removed |Added

 Ever confirmed|0   |1
 Status|UNCONFIRMED |NEEDINFO

--- Comment #21 from Aron Budea  ---
Babbles, do you have an update on the locale situation?

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[Libreoffice-bugs] [Bug 133902] I can't open the excel file in 6.2.10.16

2020-06-15 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=133902

--- Comment #20 from Aron Budea  ---
(In reply to Babbles from comment #19)
> Can you tell me how to do this?
It depends on the distro, in Debian-based distributions the package you need is
'locales-all'.
For RHEL/Centos perhaps this might help:
http://blog.nashcom.de/nashcomblog.nsf/dx/locale-issue-on-linux-centos-rhel.htm

You specifically need C.UTF-8 locale, perhaps first you could check if it
exists in the system.

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[Libreoffice-bugs] [Bug 133902] I can't open the excel file in 6.2.10.16

2020-06-15 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=133902

--- Comment #19 from Babbles  ---
(In reply to Aron Budea from comment #18)
> Husually similar bugs could be solved by installing all locales
> on the server

Can you tell me how to do this?

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[Libreoffice-bugs] [Bug 133902] I can't open the excel file in 6.2.10.16

2020-06-15 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=133902

--- Comment #18 from Aron Budea  ---
Hard to say, usually similar bugs could be solved by installing all locales on
the server (it wouldn't depend on the client), see bug 122327, bug 114758 and
bug 101581. Why would it start occurring after a CODE update, though? No
idea...

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[Libreoffice-bugs] [Bug 133902] I can't open the excel file in 6.2.10.16

2020-06-15 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=133902

--- Comment #17 from Babbles  ---
(In reply to Aron Budea from comment #15)

Does generating a Japanese file in a Japanese environment cause problems?

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[Libreoffice-bugs] [Bug 133902] I can't open the excel file in 6.2.10.16

2020-06-15 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=133902

--- Comment #16 from Babbles  ---
Created attachment 162017
  --> https://bugs.documentfoundation.org/attachment.cgi?id=162017=edit
ZIP file.

The file with a Japanese file name was zipped.

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[Libreoffice-bugs] [Bug 133902] I can't open the excel file in 6.2.10.16

2020-06-15 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=133902

--- Comment #15 from Aron Budea  ---
(In reply to Aron Budea from comment #14)
> Let me try attaching a file as well.
> So far I'm suspecting something is unusual with the character encoding.
Nope, shows the same wrong characters in BZ. Anyway, I have no problem opening
the file in online after renaming it to 日本語ファイル.xlsx... very strange.

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[Libreoffice-bugs] [Bug 133902] I can't open the excel file in 6.2.10.16

2020-06-15 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=133902

--- Comment #14 from Aron Budea  ---
Created attachment 162016
  --> https://bugs.documentfoundation.org/attachment.cgi?id=162016=edit
Same as attachment 162014

Let me try attaching a file as well.
So far I'm suspecting something is unusual with the character encoding.

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[Libreoffice-bugs] [Bug 133902] I can't open the excel file in 6.2.10.16

2020-06-15 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=133902

--- Comment #13 from Babbles  ---
> Created attachment 162014 [details]
> can't open file

I've attached a file with a Japanese file name, but this forum doesn't seem to
be able to display Japanese in the file name.
日本語ファイル.xls

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[Libreoffice-bugs] [Bug 133902] I can't open the excel file in 6.2.10.16

2020-06-15 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=133902

--- Comment #12 from Babbles  ---
Created attachment 162015
  --> https://bugs.documentfoundation.org/attachment.cgi?id=162015=edit
can open file

I can open this file.

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[Libreoffice-bugs] [Bug 133902] I can't open the excel file in 6.2.10.16

2020-06-15 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=133902

--- Comment #11 from Babbles  ---
Created attachment 162014
  --> https://bugs.documentfoundation.org/attachment.cgi?id=162014=edit
can't open file

I can't open this file.

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[Libreoffice-bugs] [Bug 133902] I can't open the excel file in 6.2.10.16

2020-06-15 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=133902

Xisco Faulí  changed:

   What|Removed |Added

 Ever confirmed|1   |0
 Status|NEEDINFO|UNCONFIRMED

--- Comment #10 from Xisco Faulí  ---
(In reply to Babbles from comment #9)
> can't open:   日本語ファイル.xls
> can open: nihongofail.xls

Thanks

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[Libreoffice-bugs] [Bug 133902] I can't open the excel file in 6.2.10.16

2020-06-15 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=133902

--- Comment #9 from Babbles  ---
can't open:   日本語ファイル.xls
can open: nihongofail.xls

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[Libreoffice-bugs] [Bug 133902] I can't open the excel file in 6.2.10.16

2020-06-15 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=133902

Xisco Faulí  changed:

   What|Removed |Added

 CC||xiscofa...@libreoffice.org
 Status|UNCONFIRMED |NEEDINFO
 Ever confirmed|0   |1

--- Comment #8 from Xisco Faulí  ---
(In reply to Babbles from comment #7)
> Oh! I have found the cause!
> If the file name contains Japanese (2-byte characters), the user can't open
> the file.
> Once I changed all the file names to English characters, I was able to open
> the file.
> This is both Calc and Writer.
> 
> CODE is increasingly tough on the Japanese. In Japanese display mode, it is
> difficult to recognize even a mouse click. This is reported in another
> topic.  https://bugs.documentfoundation.org/show_bug.cgi?id=132082
> 
> The previous version had a problem in Japanese display mode. In this
> version, there is a problem with Japanese file names.

Could you please attach a document with those characters that can't be open in
LibreOffice Online ?

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[Libreoffice-bugs] [Bug 133902] I can't open the excel file in 6.2.10.16

2020-06-15 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=133902

--- Comment #7 from Babbles  ---
Oh! I have found the cause!
If the file name contains Japanese (2-byte characters), the user can't open the
file.
Once I changed all the file names to English characters, I was able to open the
file.
This is both Calc and Writer.

CODE is increasingly tough on the Japanese. In Japanese display mode, it is
difficult to recognize even a mouse click. This is reported in another topic. 
https://bugs.documentfoundation.org/show_bug.cgi?id=132082

The previous version had a problem in Japanese display mode. In this version,
there is a problem with Japanese file names.

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[Libreoffice-bugs] [Bug 133902] I can't open the excel file in 6.2.10.16

2020-06-15 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=133902

--- Comment #6 from Babbles  ---
Sorry, I grasped it incorrectly. There are simple files, but those were rare.
The file has a filter function in the header and a fixed window frame. Some of
the files had several sheets.

I can't verify this for myself until all users have stopped using it. When the
time comes, I'll switch to Calc to verify a few things.

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[Libreoffice-bugs] [Bug 133902] I can't open the excel file in 6.2.10.16

2020-06-14 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=133902

--- Comment #5 from Babbles  ---
The spreadsheet is not a complex structure. It is a simple spreadsheet that
sets the width and height of the cells and the background color of the cells.
It's just a simple list and sums with the SUM function.

We still continue to use files that were originally created in Excel 2010.

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[Libreoffice-bugs] [Bug 133902] I can't open the excel file in 6.2.10.16

2020-06-14 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=133902

--- Comment #4 from Aron Budea  ---
I see, unfortunately I couldn't reproduce the issue myself with a number of
examples I tried with.

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[Libreoffice-bugs] [Bug 133902] I can't open the excel file in 6.2.10.16

2020-06-14 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=133902

--- Comment #3 from Babbles  ---
Sorry, problematic files cannot be shared. Users can't open it by Collabora,
but they can open it by OnlyOffice. I'm currently moving to OnlyOffice as an
emergency workaround.

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[Libreoffice-bugs] [Bug 133902] I can't open the excel file in 6.2.10.16

2020-06-14 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=133902

Aron Budea  changed:

   What|Removed |Added

 CC||ba...@caesar.elte.hu

--- Comment #2 from Aron Budea  ---
Thanks for reporting, is there a chance you could share a sample you are not
able to open anymore?

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[Libreoffice-bugs] [Bug 133902] I can't open the excel file in 6.2.10.16

2020-06-11 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=133902

Babbles  changed:

   What|Removed |Added

Summary|I can no longer open Excel  |I can't open the excel file
   |files.  |in 6.2.10.16

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