[Libreoffice-bugs] [Bug 135645] LO corrupts bitmaps and crashes in X11 with 16 bit color (TrueColor)

2022-10-13 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=135645

Julien Nabet  changed:

   What|Removed |Added

 CC||serval2...@yahoo.fr

--- Comment #8 from Julien Nabet  ---
(In reply to tmacalp from comment #6)
> ...
> I haven't reported any bugs in a while, so I will only confirm.  But
> according to the old bug prioritization flowchart, a crash on startup that
> affects a clean install would suggest an importance of at least medium
> critical, since it might not affect that many users?

IMHO letting the priority/importance as it is is ok since it's a corner case 16
bit depth color.

I searched a bit how to have 16 bit color but /etc/X11/xorg.conf.d/ is empty
for me (I'm on pc Debian testing x86-64 updated today). So I wouldn't like to
copy paste a manual config found on the net which may damage my monitor.

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[Libreoffice-bugs] [Bug 135645] LO corrupts bitmaps and crashes in X11 with 16 bit color (TrueColor)

2022-03-18 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=135645

--- Comment #7 from crx...@hotmail.com ---
It has been 1.5 years since I reported this.  I am just posting to let anyone
reading know it is still a big issue for us and it is keeping us trapped on
older versions.  Thanks

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[Libreoffice-bugs] [Bug 135645] LO corrupts bitmaps and crashes in X11 with 16 bit color (TrueColor)

2020-10-09 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=135645

BogdanB  changed:

   What|Removed |Added

 CC||buzea.bog...@libreoffice.or
   ||g
 Blocks||133092


Referenced Bugs:

https://bugs.documentfoundation.org/show_bug.cgi?id=133092
[Bug 133092] [META] Crash bugs
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[Libreoffice-bugs] [Bug 135645] LO corrupts bitmaps and crashes in X11 with 16 bit color (TrueColor)

2020-09-02 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=135645

tmacalp  changed:

   What|Removed |Added

 Status|UNCONFIRMED |NEW
 CC||tmac...@gmail.com
 Ever confirmed|0   |1

--- Comment #6 from tmacalp  ---
I testing this using LO 7.0.0.3 under Linux Mint 19.3, while forcing 16 bit
color and specify generic vcl, but I can't even get to the main menu.  LO
crashes on launch, shows a Document Recovery dialog with no documents in it,
and a Crash Report dialog.

As soon as I close the Document Recovery dialog, the program crashes again,
showing the same two dialogs.  It'll do this over and over forever, unless the
application is manually killed.  Also, the Document Recovery dialog has focus,
with no way to actually interact with the Crash Recovery dialog to send a crash
report.

I haven't reported any bugs in a while, so I will only confirm.  But according
to the old bug prioritization flowchart, a crash on startup that affects a
clean install would suggest an importance of at least medium critical, since it
might not affect that many users?

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[Libreoffice-bugs] [Bug 135645] LO corrupts bitmaps and crashes in X11 with 16 bit color (TrueColor)

2020-08-13 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=135645

--- Comment #5 from crx...@hotmail.com ---
OK, I have key information after hours of trying things.  The problem only
exists if you are using the "generic" VCL (LibreOffice's built-in theme/UI)
with 16 bit color with LO > 6.3.  Using the generic VCL occurs if you don't
install the gnome-integration package (which is an optional package), OR if you
use

 export SAL_USE_VCLPLUGIN="gen"

before launching LO to force the generic VCL.  This is probably why I have not
seen any other reports of this issue- it is rare, but will bite certain users
(and my users fall in that category).  You might ask "why not just use gtk3
VCL?"  Well, we can, but it is MUCH slower running remotely/thin client with
scrolling, menus, and selecting text, and certain other operations.  For
example, selecting text is at least 500% slower, and very noticeable/annoying,
even at 100Mb/s.


So, to replicate this problem:

1) Install/prep LibreOffice 6.4.0 or newer.
2) Change your Xserver to 16 bit TrueColor.
3) Launch LO with
   export SAL_USE_VCLPLUGIN="gen" ; $INSTALLPATH/program/soffice

-OR-

3) Remove the LO gnome-integration package and launch LO.

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[Libreoffice-bugs] [Bug 135645] LO corrupts bitmaps and crashes in X11 with 16 bit color (TrueColor)

2020-08-12 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=135645

--- Comment #4 from crx...@hotmail.com ---
Sorry, I should clarify that because we are using thin clients, I am NOT using
the console (a locally-connected Xserver).  LO is running on a server and
displaying, through X11, on remote 16-bit-display machines.  Anyone can
simulate this by using ssh.  I will follow up with some additional testing,
soon, to try and see if it can be narrowed down any more.

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[Libreoffice-bugs] [Bug 135645] LO corrupts bitmaps and crashes in X11 with 16 bit color (TrueColor)

2020-08-12 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=135645

crx...@hotmail.com changed:

   What|Removed |Added

 Ever confirmed|1   |0
 Status|NEEDINFO|UNCONFIRMED

--- Comment #3 from crx...@hotmail.com ---
Yes, it affects every version, starting with 6.4.0 and including 7.0.0.  In
7.0.0 it is so bad that it crashes immediately after the initial windows are
drawn.

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[Libreoffice-bugs] [Bug 135645] LO corrupts bitmaps and crashes in X11 with 16 bit color (TrueColor)

2020-08-12 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=135645

Xisco FaulĂ­  changed:

   What|Removed |Added

 CC||xiscofa...@libreoffice.org
 Ever confirmed|0   |1
 Status|UNCONFIRMED |NEEDINFO

--- Comment #2 from Xisco FaulĂ­  ---
Thank you for reporting the bug.
Could you please try to reproduce it with the latest version of LibreOffice
from https://www.libreoffice.org/download/libreoffice-fresh/ ?
I have set the bug's status to 'NEEDINFO'. Please change it back to
'UNCONFIRMED' if the bug is still present in the latest version.

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[Libreoffice-bugs] [Bug 135645] LO corrupts bitmaps and crashes in X11 with 16 bit color (TrueColor)

2020-08-11 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=135645

--- Comment #1 from crx...@hotmail.com ---
Created attachment 164178
  --> https://bugs.documentfoundation.org/attachment.cgi?id=164178&action=edit
Corruption of UI bitmaps in 16 bit color

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