[Libreoffice-bugs] [Bug 136972] LibreOffice running in server mode forever, taking 100% CPU
https://bugs.documentfoundation.org/show_bug.cgi?id=136972 QA Administrators changed: What|Removed |Added Resolution|--- |INSUFFICIENTDATA Status|NEEDINFO|RESOLVED -- You are receiving this mail because: You are the assignee for the bug.
[Libreoffice-bugs] [Bug 136972] LibreOffice running in server mode forever, taking 100% CPU
https://bugs.documentfoundation.org/show_bug.cgi?id=136972 --- Comment #5 from QA Administrators --- Dear Gaëtan Delannay, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp -- You are receiving this mail because: You are the assignee for the bug.
[Libreoffice-bugs] [Bug 136972] LibreOffice running in server mode forever, taking 100% CPU
https://bugs.documentfoundation.org/show_bug.cgi?id=136972 --- Comment #4 from QA Administrators --- Dear Gaëtan Delannay, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping -- You are receiving this mail because: You are the assignee for the bug.
[Libreoffice-bugs] [Bug 136972] LibreOffice running in server mode forever, taking 100% CPU
https://bugs.documentfoundation.org/show_bug.cgi?id=136972 Roman Kuznetsov <79045_79...@mail.ru> changed: What|Removed |Added Status|UNCONFIRMED |NEEDINFO Whiteboard| QA:needsComment| Ever confirmed|0 |1 CC||79045_79...@mail.ru --- Comment #3 from Roman Kuznetsov <79045_79...@mail.ru> --- Please try download, install and use for your case LibreOffice from an official site instead PPA (please select 7.1.5 version): https://libreoffice.org/download and give us a some feedback. Thank you -- You are receiving this mail because: You are the assignee for the bug.
[Libreoffice-bugs] [Bug 136972] LibreOffice running in server mode forever, taking 100% CPU
https://bugs.documentfoundation.org/show_bug.cgi?id=136972 QA Administrators changed: What|Removed |Added Whiteboard|| QA:needsComment -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 136972] LibreOffice running in server mode forever, taking 100% CPU
https://bugs.documentfoundation.org/show_bug.cgi?id=136972 --- Comment #2 from Gaëtan Delannay --- I have been able to reproduce the problem. When calling LO in server mode, with LibreOffice 6.0.x, when asking him to convert big documents (several hundreds of pages) to PDF, sometimes, the resulting PDF was truncated: the last pages were missing from it. For that reason, in appy/pod/converter.py, just after loading the ODT document to convert in LO, I have added these commands, in a trial to force LO to open it "until the end of the document": viewCursor.jumpToLastPage() viewCursor.jumpToEndOfPage() With LO starting from 6.2 or 6.3, the problem of truncated PDF files has disappeared, but I have kept this code. These commands cause LO to enter into an infinite loop and consume 100% of CPU. The bug can be reproduced with the attached file, if you launch LO in server mode and WITHOUT the UI. If the UI is there, the bug does not occur. The example below is produced with the Appy framework (pip3 install appy), version 1.0.3: If you launch LO 7 in server mode, but with the UI, via this command: soffice "--accept=socket,host=0.0.0.0,port=2002;urp;" And you try to call LO for converting the attached file to PDF, it will work: python3 /home/gdy999/projets/appy/pod/converter.py /home/gdy999/test1.odt pdf If you launch LO 7 in server mode, but without the UI, via this command: soffice --invisible --headless "--accept=socket,host=localhost,port=2002;urp;"& And you try to call LO for converting the attached file to PDF, LO will never return and use 100% CPU. python3 /home/gdy999/projets/appy/pod/converter.py /home/gdy999/test1.odt pdf In the next version of Appy, I will not call these methods anymore (jumpToLastPage, jumpToEndOfPage), but I guess it would be interesting for you to fix this behaviour. Thanks for your attention Best regards Gaetan Delannay Appy framework developer. -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 136972] LibreOffice running in server mode forever, taking 100% CPU
https://bugs.documentfoundation.org/show_bug.cgi?id=136972 --- Comment #1 from Gaëtan Delannay --- Created attachment 165791 --> https://bugs.documentfoundation.org/attachment.cgi?id=165791=edit Example of ODT file sent to LO via UNO in order to be converted to PDF This is one of the files sent to LO that produces the bug. But: - if you try to convert it to PDF via the standard LO UI, it works - most of the time, if you try to ask LO to produce it in PDF via UNO, it also works. The problem occurs on heavy loaded production servers. I've nevertheless uploaded this file: maybe could you check if the inner files content.xml or styles.xml, which have been generated by appy.pod, contain some singularities or strange constructs? Thanks a lot. -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
