https://bugs.documentfoundation.org/show_bug.cgi?id=137483
V Stuart Foote changed:
What|Removed |Added
Resolution|--- |INSUFFICIENTDATA
Status|NEEDINFO|RESOLVED
--- Comment #2 from V Stuart Foote ---
OP replied in PM, closing resolved insufficient data.
Re: [Bug 137483] Document freezes requiring document closure and reboot in
order to continue typing
Just wanted to let you know that since I'm not a computer tech and couldn't
complete your form as requested since it included terminology with which I was
not familiar, it was necessary for me to locate a local computer tech to assist
me.
Because, as I mentioned in my submitted ticket to Bugzilla, I began having the
document freezing issue right after the last Libre Office update, it was
determined that likely the problem had something to do with there being a bug
in the newest version of Libre Office, which is more than likely the case.
Here was the fix:
* Uninstall most recent version of Libre Office
* Reinstall previous version of Libre Office
Result: Since this operation was completed yesterday and I left a document page
open all night to determine whether the problem (document/cursor freezing)
would reoccur, I was pleasantly surprised to find that the document/cursor was
no longer freezing, even after being open all night, nor did it occur when
several documents were open (as had occurred previously).
SUGGESTION: With all due respect, please make your submission forms a bit more
user friendly, a bit less technical and bit more understandable at a
laypersons level.
Thank you for your assistance,
Kat Starwolf
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