[Libreoffice-bugs] [Bug 139918] Page Format Size set to A4 instead of Letter for US users

2023-03-24 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=139918

--- Comment #18 from QA Administrators  ---
Dear Bob,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp

-- 
You are receiving this mail because:
You are the assignee for the bug.

[Libreoffice-bugs] [Bug 139918] Page Format Size set to A4 instead of Letter for US users

2023-02-21 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=139918

--- Comment #17 from QA Administrators  ---
Dear Bob,

This bug has been in NEEDINFO status with no change for at least
6 months. Please provide the requested information as soon as
possible and mark the bug as UNCONFIRMED. Due to regular bug
tracker maintenance, if the bug is still in NEEDINFO status with
no change in 30 days the QA team will close the bug as INSUFFICIENTDATA
due to lack of needed information.

For more information about our NEEDINFO policy please read the
wiki located here:
https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO

If you have already provided the requested information, please
mark the bug as UNCONFIRMED so that the QA team knows that the
bug is ready to be confirmed.

Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

MassPing-NeedInfo-Ping

-- 
You are receiving this mail because:
You are the assignee for the bug.

[Libreoffice-bugs] [Bug 139918] Page Format Size set to A4 instead of Letter for US users

2022-08-24 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=139918

Dieter  changed:

   What|Removed |Added

 Status|UNCONFIRMED |NEEDINFO
 CC||dgp-m...@gmx.de
 Ever confirmed|0   |1

--- Comment #16 from Dieter  ---
Hello Bob, a new major release of LibreOffice is available since this bug was
reported. Could you please try to reproduce it with the latest version of
LibreOffice from https://www.libreoffice.org/download/libreoffice-fresh/ ?
I have set the bug's status to 'NEEDINFO'. Please change it back to
'UNCONFIRMED' if the bug is still present in the latest version.

-- 
You are receiving this mail because:
You are the assignee for the bug.

[Libreoffice-bugs] [Bug 139918] Page Format Size set to A4 instead of Letter for US users

2021-08-24 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=139918

--- Comment #15 from Jean-Baptiste Faure  ---
(In reply to Jean-Baptiste Faure from comment #14)
> (In reply to himajin10 from comment #13)
> > https://opengrok.libreoffice.org/xref/core/i18nutil/source/utility/paper.
> > cxx?r=6d4a1716#227
> 
> Thank you very much!  Added 
> PAPERSIZE="a4"
> in .profile
> and 
> export PAPERSIZE="a4"
> in .bashrc
> 
> That solved the problem for me under Ubuntu 20.04
> 
> Best regards. JBF

Sorry, correct command in .profile is the same as in .bashrc.

Best regards. JBF

-- 
You are receiving this mail because:
You are the assignee for the bug.

[Libreoffice-bugs] [Bug 139918] Page Format Size set to A4 instead of Letter for US users

2021-08-24 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=139918

--- Comment #14 from Jean-Baptiste Faure  ---
(In reply to himajin10 from comment #13)
> https://opengrok.libreoffice.org/xref/core/i18nutil/source/utility/paper.
> cxx?r=6d4a1716#227

Thank you very much!  Added 
PAPERSIZE="a4"
in .profile
and 
export PAPERSIZE="a4"
in .bashrc

That solved the problem for me under Ubuntu 20.04

Best regards. JBF

-- 
You are receiving this mail because:
You are the assignee for the bug.

[Libreoffice-bugs] [Bug 139918] Page Format Size set to A4 instead of Letter for US users

2021-08-24 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=139918

--- Comment #13 from himajin100...@gmail.com ---
https://opengrok.libreoffice.org/xref/core/i18nutil/source/utility/paper.cxx?r=6d4a1716#227

-- 
You are receiving this mail because:
You are the assignee for the bug.

[Libreoffice-bugs] [Bug 139918] Page Format Size set to A4 instead of Letter for US users

2021-08-24 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=139918

himajin100...@gmail.com changed:

   What|Removed |Added

   See Also||https://bugs.documentfounda
   ||tion.org/show_bug.cgi?id=13
   ||5572

-- 
You are receiving this mail because:
You are the assignee for the bug.

[Libreoffice-bugs] [Bug 139918] Page Format Size set to A4 instead of Letter for US users

2021-08-24 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=139918

Jean-Baptiste Faure  changed:

   What|Removed |Added

 CC||jbfa...@libreoffice.org

--- Comment #12 from Jean-Baptiste Faure  ---
I have the contrary for LibreOffice 7.1 and 7.2 in French: the default page
size is set to Letter instead of A4.

Version: 7.2.1.0.0+ / LibreOffice Community
Build ID: 26adaed995097a160063b54a9d2a8d81b34f145d
CPU threads: 8; OS: Linux 5.11; UI render: default; VCL: gtk3
Locale: fr-FR (fr_FR.UTF-8); UI: fr-FR
Ubuntu_20.04_x86-64
Calc: threaded

Version: 7.1.7.0.0+ / LibreOffice Community
Build ID: b8b3abc864e81c6ea76043a65ce234ada8651341
CPU threads: 8; OS: Linux 5.11; UI render: default; VCL: gtk3
Locale: fr-FR (fr_FR.UTF-8); UI: fr-FR
Ubuntu_20.04_x86-64
Calc: threaded

Best regards. JBF

-- 
You are receiving this mail because:
You are the assignee for the bug.

[Libreoffice-bugs] [Bug 139918] Page Format Size set to A4 instead of Letter for US users

2021-04-24 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=139918

--- Comment #11 from Kevin  ---
I can confirm this. Both of my Windows 10 computers had their default page
format changed from letter to A4 after the upgrade to version 7.0.5.2 (prior
version 6.X). 

Information from Help->About:

Version: 7.0.5.2 (x64)
Build ID: 64390860c6cd0aca4beafafcfd84613dd9dfb63a
CPU threads: 2; OS: Windows 10.0 Build 19042; UI render: Skia/Raster; VCL: win
Locale: en-US (en_US); UI: en-US
Calc: threaded

-- 
You are receiving this mail because:
You are the assignee for the bug.___
Libreoffice-bugs mailing list
Libreoffice-bugs@lists.freedesktop.org
https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs


[Libreoffice-bugs] [Bug 139918] Page Format Size set to A4 instead of Letter for US users

2021-02-21 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=139918

--- Comment #10 from spokanemagn...@gmail.com ---
Now I figured out how to copy that information you wanted from the dialog box.
I never really took too much notice of that lone icon in the Help > About
LibreOffice dialog box before because it appears to be grayed out (a functional
product design issue that should be addressed, both on that particular
drop-down menu page as well as on the online bug report page (i.e., there ought
to be directions on where and how to obtain that Version Information on the bug
report form to aid in the process for those reporting bugs)).  

Even if that icon did not appear to be grayed out, the reason I prefer
drop-down menus over icons is because there is virtually no consistency from
one program to another with regards the iconography, which means one spends
more time pondering the meaning of the symbol instead of actually doing
something productive. 

At any rate, for whatever it's worth, here is the information your requested:

Version: 7.0.4.2 (x64)
Build ID: dcf040e67528d9187c66b2379df5ea4407429775
CPU threads: 4; OS: Windows 10.0 Build 19042; UI render: default; VCL: win
Locale: en-US (en_US); UI: en-US
Calc: threaded

-- 
You are receiving this mail because:
You are the assignee for the bug.___
Libreoffice-bugs mailing list
Libreoffice-bugs@lists.freedesktop.org
https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs


[Libreoffice-bugs] [Bug 139918] Page Format Size set to A4 instead of Letter for US users

2021-02-21 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=139918

--- Comment #9 from spokanemagn...@gmail.com ---
(In reply to Xisco Faulí from comment #3)
> Thanks for reporting this issue.
> Could you please paste the info from Help - about LibreOffice ?
> 
> I have set the bug's status to 'NEEDINFO'. Please change it back to
> 'UNCONFIRMED' once the information has been provided



Ah, now I see what you were requesting. You did not mean for me to paste the
Help menu itself. What you apparently meant to ask, and thus wanted to see, was
the Help > About LibreOffice dialog box contents. There does not appear to be
any way to copy and paste that dialog box.

-- 
You are receiving this mail because:
You are the assignee for the bug.___
Libreoffice-bugs mailing list
Libreoffice-bugs@lists.freedesktop.org
https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs


[Libreoffice-bugs] [Bug 139918] Page Format Size set to A4 instead of Letter for US users

2021-01-31 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=139918

--- Comment #8 from spokanemagn...@gmail.com ---
(In reply to QA Administrators from comment #7)
> [Automated Action] NeedInfo-To-Unconfirmed

I don't know what this means. Need info to confirm would make sense, but need
info to unconfirm makes no sense. If this is in reference to Comment 5, I have
no idea why this was being asked of me not only because the Help menu has
nothing to do with the issue at hand but also, as far as I can tell, there is
no way to copy the entire Help menu to a single file in order to paste it here.
I just did another quick search of the Help menu, and not surprisingly I could
not find anything that refers to this issue (the default paper size and
templates in the US and/or the incorrect right margin when selecting the
Normal(0.75") margins).

-- 
You are receiving this mail because:
You are the assignee for the bug.___
Libreoffice-bugs mailing list
Libreoffice-bugs@lists.freedesktop.org
https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs


[Libreoffice-bugs] [Bug 139918] Page Format Size set to A4 instead of Letter for US users

2021-01-30 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=139918

--- Comment #7 from QA Administrators  ---
[Automated Action] NeedInfo-To-Unconfirmed

-- 
You are receiving this mail because:
You are the assignee for the bug.___
Libreoffice-bugs mailing list
Libreoffice-bugs@lists.freedesktop.org
https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs


[Libreoffice-bugs] [Bug 139918] Page Format Size set to A4 instead of Letter for US users

2021-01-30 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=139918

QA Administrators  changed:

   What|Removed |Added

 Status|NEEDINFO|UNCONFIRMED
 Ever confirmed|1   |0

-- 
You are receiving this mail because:
You are the assignee for the bug.___
Libreoffice-bugs mailing list
Libreoffice-bugs@lists.freedesktop.org
https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs


[Libreoffice-bugs] [Bug 139918] Page Format Size set to A4 instead of Letter for US users

2021-01-30 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=139918

--- Comment #6 from spokanemagn...@gmail.com ---
(In reply to BogdanB from comment #4)
> spokanemagneto, what version are you using? Maybe you are using an old
> version, and the problem is solved in a new version.
> 
> Go to Help - About LibreOffice and copy that techincal info from there. And
> paste here in the bug report.
> 
> Thanks

Please take note of the version listed above, directly below Product and then
Component. This is the latest release version.

-- 
You are receiving this mail because:
You are the assignee for the bug.___
Libreoffice-bugs mailing list
Libreoffice-bugs@lists.freedesktop.org
https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs


[Libreoffice-bugs] [Bug 139918] Page Format Size set to A4 instead of Letter for US users

2021-01-30 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=139918

--- Comment #5 from spokanemagn...@gmail.com ---
(In reply to Xisco Faulí from comment #3)
> Thanks for reporting this issue.
> Could you please paste the info from Help - about LibreOffice ?
> 
> I have set the bug's status to 'NEEDINFO'. Please change it back to
> 'UNCONFIRMED' once the information has been provided


I am not sure I understand what you are getting at. Of what importance is the
content of the help menu in resolving this issue? And, why can't you simply
look at it yourself without me having to copy and paste it here? The fact is
that the default paper size for the United States is Letter--not A4, which is a
problem in and of itself, but I believe it is also a possible root cause of the
incorrect margin issue (especially in the Normal(0.75") setting).

-- 
You are receiving this mail because:
You are the assignee for the bug.___
Libreoffice-bugs mailing list
Libreoffice-bugs@lists.freedesktop.org
https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs


[Libreoffice-bugs] [Bug 139918] Page Format Size set to A4 instead of Letter for US users

2021-01-29 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=139918

BogdanB  changed:

   What|Removed |Added

 Status|UNCONFIRMED |NEEDINFO
 Ever confirmed|0   |1
 CC||buzea.bog...@libreoffice.or
   ||g

--- Comment #4 from BogdanB  ---
spokanemagneto, what version are you using? Maybe you are using an old version,
and the problem is solved in a new version.

Go to Help - About LibreOffice and copy that techincal info from there. And
paste here in the bug report.

Thanks

-- 
You are receiving this mail because:
You are the assignee for the bug.___
Libreoffice-bugs mailing list
Libreoffice-bugs@lists.freedesktop.org
https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs


[Libreoffice-bugs] [Bug 139918] Page Format Size set to A4 instead of Letter for US users

2021-01-28 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=139918

spokanemagn...@gmail.com changed:

   What|Removed |Added

 Status|NEEDINFO|UNCONFIRMED
 Ever confirmed|1   |0

-- 
You are receiving this mail because:
You are the assignee for the bug.___
Libreoffice-bugs mailing list
Libreoffice-bugs@lists.freedesktop.org
https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs


[Libreoffice-bugs] [Bug 139918] Page Format Size set to A4 instead of Letter for US users

2021-01-28 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=139918

Xisco Faulí  changed:

   What|Removed |Added

 CC||xiscofa...@libreoffice.org
 Status|UNCONFIRMED |NEEDINFO
 Ever confirmed|0   |1

--- Comment #3 from Xisco Faulí  ---
Thanks for reporting this issue.
Could you please paste the info from Help - about LibreOffice ?

I have set the bug's status to 'NEEDINFO'. Please change it back to
'UNCONFIRMED' once the information has been provided

-- 
You are receiving this mail because:
You are the assignee for the bug.___
Libreoffice-bugs mailing list
Libreoffice-bugs@lists.freedesktop.org
https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs


[Libreoffice-bugs] [Bug 139918] Page Format Size set to A4 instead of Letter for US users

2021-01-26 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=139918

--- Comment #2 from spokanemagn...@gmail.com ---
Sorry, but I just rechecked and every default template I checked was set to A4
paper size instead of the Letter paper size used in the US, which I suspect is
part of the issue with not only the right margin being messed up (set to 0.79"
instead of 0.75") but also perhaps the issue I reported earlier concerning the
text tearing issue (if it is indeed the result of a rounding error as suggested
and the program is using the wrong paper size in its calculations (perhaps its
not using the displayed paper size but remembering the default paper size)).

-- 
You are receiving this mail because:
You are the assignee for the bug.___
Libreoffice-bugs mailing list
Libreoffice-bugs@lists.freedesktop.org
https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs


[Libreoffice-bugs] [Bug 139918] Page Format Size set to A4 instead of Letter for US users

2021-01-26 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=139918

--- Comment #1 from Uwe Auer  ---
no repro (using a fresh user profile)

Version: 7.0.4.2
Build ID: dcf040e67528d9187c66b2379df5ea4407429775
CPU threads: 8; OS: Linux 5.3; UI render: default; VCL: kf5
Locale: en-US (en_US.UTF-8); UI: en-US
Calc: threaded

-- 
You are receiving this mail because:
You are the assignee for the bug.___
Libreoffice-bugs mailing list
Libreoffice-bugs@lists.freedesktop.org
https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs