[Libreoffice-bugs] [Bug 140560] Application crash after selecting Option "Online Update" while computer was offline

2021-04-30 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=140560

--- Comment #20 from Ming Hua  ---
(In reply to Ulrich Windl from comment #19)
> Actually I'm not sure whether I had selected the online update component as
> my DSL at home is rather slow.
> How can I check it?
I haven't tested myself, but I believe if you right-click the MSI installer and
choose "Repair" from the context menu, the installer will run and present you
with a list of the installed features you chose last time.  You can then check
the list and cancel the installation.

I believe you did install the "Online Update" feature, though.  You said in
comment #6 that if you are online there is no crash.  In my case I'm always
online (connect to broadband) and the crash always happen as soon as I choose
"Online Update" section in the Tool > Options dialog.

That said, your bug may still come from the same problem, just with a different
scenario.  So I encourage you to also test version 7.0.6 once it's released
(should be in two weeks, or you can test 7.0.6 RC1 right now).

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[Libreoffice-bugs] [Bug 140560] Application crash after selecting Option "Online Update" while computer was offline

2021-04-30 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=140560

--- Comment #19 from Ulrich Windl  ---
(In reply to Ming Hua from comment #17)
Actually I'm not sure whether I had selected the online update component as my
DSL at home is rather slow.
How can I check it?

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[Libreoffice-bugs] [Bug 140560] Application crash after selecting Option "Online Update" while computer was offline

2021-04-29 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=140560

Dieter  changed:

   What|Removed |Added

 Resolution|--- |DUPLICATE
 Status|UNCONFIRMED |RESOLVED

--- Comment #18 from Dieter  ---
(In reply to Ming Hua from comment #17)
> Crash when the "Online Update" feature is not installed is a known problem,
> which was reported as bug #132901 and has been fixed recently

So it's a duplicate. Please correct me, if I'm wrong.

*** This bug has been marked as a duplicate of bug 132901 ***

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[Libreoffice-bugs] [Bug 140560] Application crash after selecting Option "Online Update" while computer was offline

2021-04-29 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=140560

Ming Hua  changed:

   What|Removed |Added

   See Also||https://bugs.documentfounda
   ||tion.org/show_bug.cgi?id=13
   ||2901

--- Comment #17 from Ming Hua  ---
(In reply to Lenge from comment #16)
> Not 100% sure if it is exactly the same bug, but I found something quite
> similar:
It's likely not.

> (1.) Install LibreOffice WITHOUT the "Online Update" component (unselect it
> in the installer).
Crash when the "Online Update" feature is not installed is a known problem,
which was reported as bug #132901 and has been fixed recently (fixed versions
are 7.0.6 and 7.1.3, both scheduled to release in a couple of weeks).

Please wait for the new version and upgrade to fix your problem.

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[Libreoffice-bugs] [Bug 140560] Application crash after selecting Option "Online Update" while computer was offline

2021-04-29 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=140560

--- Comment #16 from Lenge  ---
Not 100% sure if it is exactly the same bug, but I found something quite
similar:

System:  LibreOffice 7.1.2 64-bit on Windows 8.1 Pro 64-bit

(1.) Install LibreOffice WITHOUT the "Online Update" component (unselect it in
the installer).

(2.) Run LibreOffice (any of its apps, e. g. Writer or Calc).

(3.) Open the options dialog (main menu: "Tools\Options...").

(4.) Click the "Online Update" entry in "LibreOffice" section of the dialog.
LibreOffice will crash immediately.

The crash is fully reproducible. It does NOT crash when the "Online Update"
component is installed along with LibreOffice (see step 1), regardless of
whether the PC is online or not.

If the "Online Update" component is missing, I'd expect to
(a) either fully hide the corresponding settings in the options windows, or
(b) display a hint that the component is missing when it is clicked.
However, in no way should LibreOffice CRASH when a visible option is clicked.

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[Libreoffice-bugs] [Bug 140560] Application crash after selecting Option "Online Update" while computer was offline

2021-03-23 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=140560

--- Comment #15 from Dieter  ---
(In reply to Ulrich Windl from comment #14)
> I did: Crashes just the same way.

So no further idea from my side. I hope somebody else can help.

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[Libreoffice-bugs] [Bug 140560] Application crash after selecting Option "Online Update" while computer was offline

2021-03-22 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=140560

Ulrich Windl  changed:

   What|Removed |Added

 Status|NEEDINFO|UNCONFIRMED
 Ever confirmed|1   |0

--- Comment #14 from Ulrich Windl  ---
(In reply to Dieter from comment #11)
> Ulrich, have you also tried in safe mode?

I did: Crashes just the same way.

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[Libreoffice-bugs] [Bug 140560] Application crash after selecting Option "Online Update" while computer was offline

2021-03-22 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=140560

--- Comment #13 from Dieter  ---
(In reply to Ulrich Windl from comment #12)
> What is "save mode"? "safe mode"?
Help => Restart in SafeMode

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[Libreoffice-bugs] [Bug 140560] Application crash after selecting Option "Online Update" while computer was offline

2021-03-22 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=140560

--- Comment #12 from Ulrich Windl  ---
I could reproduce on a different machine. Maybe it's confusing that the
hardware is x86_64, but the version being used is "x86" (32 bit).
(In reply to Dieter from comment #11)

> Ulrich, have you also tried in save mode?
> => NEEDINFO

What is "save mode"? "safe mode"?

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[Libreoffice-bugs] [Bug 140560] Application crash after selecting Option "Online Update" while computer was offline

2021-03-20 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=140560

Dieter  changed:

   What|Removed |Added

 Ever confirmed|0   |1
 Status|UNCONFIRMED |NEEDINFO

--- Comment #11 from Dieter  ---
Ulrich, have you also tried in save mode?
=> NEEDINFO

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[Libreoffice-bugs] [Bug 140560] Application crash after selecting Option "Online Update" while computer was offline

2021-03-20 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=140560

--- Comment #10 from vladvinh...@ukr.net ---
Failed to reproduce it in 7.0.4.2 and in 7.1.1.2
If pc is not online, it simply does "infinity checking" instead of stopping
with message "cannot connect to server" or something after 10sec.

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[Libreoffice-bugs] [Bug 140560] Application crash after selecting Option "Online Update" while computer was offline

2021-03-09 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=140560

--- Comment #9 from QA Administrators  ---
[Automated Action] NeedInfo-To-Unconfirmed

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[Libreoffice-bugs] [Bug 140560] Application crash after selecting Option "Online Update" while computer was offline

2021-03-09 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=140560

Dieter  changed:

   What|Removed |Added

 Blocks|102187  |113339

--- Comment #8 from Dieter  ---
(In reply to Ulrich Windl from comment #6)
> Unfortunately there's a logic flaw in that: If I'm online the crash does not
> happen, and when I'm offline no crash dump is being "spooled" for later
> transmission.

Of course, you're right.

> I wonder: Can't you reproduce?
No I can't. LO starts searching and never ends, but you can cancel Onine-Update

Version: 7.1.1.2 (x64) / LibreOffice Community
Build ID: fe0b08f4af1bacafe4c7ecc87ce55bb426164676
CPU threads: 4; OS: Windows 10.0 Build 19042; UI render: Skia/Raster; VCL: win
Locale: de-DE (de_DE); UI: en-GB
Calc: CL


Referenced Bugs:

https://bugs.documentfoundation.org/show_bug.cgi?id=102187
[Bug 102187] [META] Options dialog bugs and enhancements
https://bugs.documentfoundation.org/show_bug.cgi?id=113339
[Bug 113339] [META] Updates bug tracker
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[Libreoffice-bugs] [Bug 140560] Application crash after selecting Option "Online Update" while computer was offline

2021-03-08 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=140560

QA Administrators  changed:

   What|Removed |Added

 Ever confirmed|1   |0
 Status|NEEDINFO|UNCONFIRMED

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[Libreoffice-bugs] [Bug 140560] Application crash after selecting Option "Online Update" while computer was offline

2021-03-08 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=140560

--- Comment #7 from QA Administrators  ---
[Automated Action] NeedInfo-To-Unconfirmed

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[Libreoffice-bugs] [Bug 140560] Application crash after selecting Option "Online Update" while computer was offline

2021-03-08 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=140560

--- Comment #6 from Ulrich Windl  ---
(In reply to Dieter from comment #5)
> You can enable Options => LibreOffice => General => Send Crash Reports to
> The Document Foundation. After a crash there the link to the crash report
> should be displyed within the crash massage

Unfortunately there's a logic flaw in that: If I'm online the crash does not
happen, and when I'm offline no crash dump is being "spooled" for later
transmission.

I wonder: Can't you reproduce?

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[Libreoffice-bugs] [Bug 140560] Application crash after selecting Option "Online Update" while computer was offline

2021-03-08 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=140560

--- Comment #5 from Dieter  ---
(In reply to Ulrich Windl from comment #4)
> I didn't try LO 7.1 yet, and I'm unsure what you mean with "add link to
> crash report".

You can enable Options => LibreOffice => General => Send Crash Reports to The
Document Foundation. After a crash there the link to the crash report should be
displyed within the crash massage

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[Libreoffice-bugs] [Bug 140560] Application crash after selecting Option "Online Update" while computer was offline

2021-03-08 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=140560

--- Comment #4 from Ulrich Windl  ---
(In reply to Dieter from comment #3)
> Ulrich, does crash also happen in LO 7.1? Is it possible to add link to
> crash report?

I didn't try LO 7.1 yet, and I'm unsure what you mean with "add link to crash
report".

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[Libreoffice-bugs] [Bug 140560] Application crash after selecting Option "Online Update" while computer was offline

2021-03-07 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=140560

Dieter  changed:

   What|Removed |Added

 Status|UNCONFIRMED |NEEDINFO
 Whiteboard| QA:needsComment|
 Blocks||102187
 CC||dgp-m...@gmx.de
 Ever confirmed|0   |1

--- Comment #3 from Dieter  ---
Ulrich, does crash also happen in LO 7.1? Is it possible to add link to crash
report?

If it is still present in LO 7.1 please give some more detailed steps how to
reproduce. Thank you.

=> NEEDINFO


Referenced Bugs:

https://bugs.documentfoundation.org/show_bug.cgi?id=102187
[Bug 102187] [META] Options dialog bugs and enhancements
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[Libreoffice-bugs] [Bug 140560] Application crash after selecting Option "Online Update" while computer was offline

2021-03-06 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=140560

QA Administrators  changed:

   What|Removed |Added

 Whiteboard|| QA:needsComment

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[Libreoffice-bugs] [Bug 140560] Application crash after selecting Option "Online Update" while computer was offline

2021-02-20 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=140560

--- Comment #2 from Ulrich Windl  ---
(In reply to Ulrich Windl from comment #1)
> When being online, the same popup appears, but Writer does not crash after 
> clicking OK.

Well, actually Writer does not crash, but it fails to respond to input.

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[Libreoffice-bugs] [Bug 140560] Application crash after selecting Option "Online Update" while computer was offline

2021-02-20 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=140560

Ulrich Windl  changed:

   What|Removed |Added

 CC||ulrich.wi...@rz.uni-regensb
   ||urg.de

--- Comment #1 from Ulrich Windl  ---
Created attachment 169924
  --> https://bugs.documentfoundation.org/attachment.cgi?id=169924=edit
Writer Popup "Fatal Error"

I forgot to mention: There was a popup before the crash; when I clicked OK,
Writer had crashed.  When being online, the same popup appears, but Writer does
not crash after clicking OK.

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