[Libreoffice-bugs] [Bug 143152] Crash just after startup in 7.3 master nightly build (AMD video drivers problem?).
https://bugs.documentfoundation.org/show_bug.cgi?id=143152 JO3EMC changed: What|Removed |Added Resolution|FIXED |WORKSFORME -- You are receiving this mail because: You are the assignee for the bug.
[Libreoffice-bugs] [Bug 143152] Crash just after startup in 7.3 master nightly build (AMD video drivers problem?).
https://bugs.documentfoundation.org/show_bug.cgi?id=143152 JO3EMC changed: What|Removed |Added Resolution|--- |FIXED Status|UNCONFIRMED |RESOLVED --- Comment #23 from JO3EMC --- I'm sorry that the testing was delayed, but I found that this issue has been resolved in recent nightly builds since "/daily/master/Win-x86_64@tb77-TDF/2021-09-01_07.44.32/". Version: 7.3.0.0.alpha0+ (x64) / LibreOffice Community Build ID: d5ade739771ddf06cc7ee6d4af15672bfcf09ed6 CPU threads: 8; OS: Windows 10.0 Build 19042; UI render: Skia/Vulkan; VCL: win Locale: ja-JP (ja_JP); UI: ja-JP Calc: CL UI rendering has some trouble, but LO launches smoothly. The latest confirmed one is "/daily/master/Win-x86_64@tb77-TDF/2021-09-12_05.43.05/". As reference information. Nightly builds released from 2021-08-29 to 2021-08-31 behaved differently than those on 2021-08-25. (The ones released from 2021-08-26 to 2021-08-28 are not available and have not been tried.) They show no reaction immediately after the first launch (although a user profile is created) and when I try to launch it again it launches smoothly in Skia / Raster. The comment 16 report may have said this. "/daily/master/Win-x86_64@tb77-TDF/2021-08-31_05.41.16/" Version: 7.3.0.0.alpha0+ (x64) / LibreOffice Community Build ID: a866d63e0ac9de4ff7e59b3928f09ec21877bef3 CPU threads: 8; OS: Windows 10.0 Build 19042; UI render: Skia/Raster; VCL: win Locale: ja-JP (ja_JP); UI: ja-JP Calc: CL -- You are receiving this mail because: You are the assignee for the bug.
[Libreoffice-bugs] [Bug 143152] Crash just after startup in 7.3 master nightly build (AMD video drivers problem?).
https://bugs.documentfoundation.org/show_bug.cgi?id=143152 --- Comment #22 from JO3EMC --- (In reply to himajin10 from comment #21) > Do you find any newer graphic driver released from your PC vendor, not from > windows update? > > at least, this table doesn't mention the driver version you are using, and > this is why I suspect the driver is from the PC vendor. > > https://gpuopen.com/version-table/#more My situation is reported in Comment 7. This information is viewed with AMD tool "AMD RADEON SETTINGS" pre-installed on my PC. As far as seeing the "HP Support Assistant" tool pre-installed on my PC, I don't think there is no update notifications about graphics drivers from my PC vendor. Best of all, it works fine except for the recent LibreOffice. -- You are receiving this mail because: You are the assignee for the bug.
[Libreoffice-bugs] [Bug 143152] Crash just after startup in 7.3 master nightly build (AMD video drivers problem?).
https://bugs.documentfoundation.org/show_bug.cgi?id=143152 JO3EMC changed: What|Removed |Added See Also||https://bugs.documentfounda ||tion.org/show_bug.cgi?id=14 ||4174 -- You are receiving this mail because: You are the assignee for the bug.
[Libreoffice-bugs] [Bug 143152] Crash just after startup in 7.3 master nightly build (AMD video drivers problem?).
https://bugs.documentfoundation.org/show_bug.cgi?id=143152 JO3EMC changed: What|Removed |Added See Also||https://bugs.documentfounda ||tion.org/show_bug.cgi?id=14 ||4434 -- You are receiving this mail because: You are the assignee for the bug.
[Libreoffice-bugs] [Bug 143152] Crash just after startup in 7.3 master nightly build (AMD video drivers problem?).
https://bugs.documentfoundation.org/show_bug.cgi?id=143152 --- Comment #21 from himajin100...@gmail.com --- Do you find any newer graphic driver released from your PC vendor, not from windows update? at least, this table doesn't mention the driver version you are using, and this is why I suspect the driver is from the PC vendor. https://gpuopen.com/version-table/#more -- You are receiving this mail because: You are the assignee for the bug.
[Libreoffice-bugs] [Bug 143152] Crash just after startup in 7.3 master nightly build (AMD video drivers problem?).
https://bugs.documentfoundation.org/show_bug.cgi?id=143152 --- Comment #20 from JO3EMC --- Failed with -- You are receiving this mail because: You are the assignee for the bug.
[Libreoffice-bugs] [Bug 143152] Crash just after startup in 7.3 master nightly build (AMD video drivers problem?).
https://bugs.documentfoundation.org/show_bug.cgi?id=143152 --- Comment #19 from JO3EMC --- As you know ... I found $ORIGIN/share/skia/skia_denylist_vulkan.xml , so I tried rewriting the line to , and of course LibreOfficeDev started without any problems. -- You are receiving this mail because: You are the assignee for the bug.
[Libreoffice-bugs] [Bug 143152] Crash just after startup in 7.3 master nightly build (AMD video drivers problem?).
https://bugs.documentfoundation.org/show_bug.cgi?id=143152 --- Comment #18 from JO3EMC --- I would like to say that the situation is ongoing with "/daily/master/Win-x86_64@tb77-TDF/2021-08-25_09.28.12". -- You are receiving this mail because: You are the assignee for the bug.
[Libreoffice-bugs] [Bug 143152] Crash just after startup in 7.3 master nightly build (AMD video drivers problem?).
https://bugs.documentfoundation.org/show_bug.cgi?id=143152 --- Comment #17 from JO3EMC --- (In reply to Roman Kuznetsov from comment #16) > I asked people with Vega 8 check this problem in daily build from > 28-08-2021. They didn't have problem, but they have only Skia/Raster at once > after LO started. > Yes. I can also start it using Skia/Raster. But the default setting of LO just after installed is Skia/Vulkan. So, if I install LO in a clean environment, I will not be able to start it at all. Of course, I can't change the settings. The same is true after changing the Skia setting. -- You are receiving this mail because: You are the assignee for the bug.
[Libreoffice-bugs] [Bug 143152] Crash just after startup in 7.3 master nightly build (AMD video drivers problem?).
https://bugs.documentfoundation.org/show_bug.cgi?id=143152 --- Comment #16 from Roman Kuznetsov <79045_79...@mail.ru> --- I asked people with Vega 8 check this problem in daily build from 28-08-2021. They didn't have problem, but they have only Skia/Raster at once after LO started. Device Index: 0 Selected: true Device Name: gfx902 Device Vendor: Advanced Micro Devices, Inc. Device Version: OpenCL 2.0 AMD-APP (3180.7) Driver Version: 3180.7 (PAL,HSAIL) Device Type: gpu Device Extensions: cl_khr_fp64 cl_amd_fp64 cl_khr_global_int32_base_atomics cl_khr_global_int32_extended_atomics cl_khr_local_int32_base_atomics cl_khr_local_int32_extended_atomics cl_khr_int64_base_atomics cl_khr_int64_extended_atomics cl_khr_3d_image_writes cl_khr_byte_addressable_store cl_khr_fp16 cl_khr_gl_sharing cl_khr_gl_depth_images cl_amd_device_attribute_query cl_amd_vec3 cl_amd_printf cl_amd_media_ops cl_amd_media_ops2 cl_amd_popcnt cl_khr_d3d10_sharing cl_khr_d3d11_sharing cl_khr_dx9_media_sharing cl_khr_image2d_from_buffer cl_khr_subgroups cl_khr_gl_event cl_khr_depth_images cl_khr_mipmap_image cl_khr_mipmap_image_writes cl_amd_liquid_flash cl_amd_copy_buffer_p2p cl_amd_planar_yuv Device OpenCL C Version: OpenCL C 2.0 Device Available: true Device Compiler Available: true Device Linker Available: true Platform Name: AMD Accelerated Parallel Processing Platform Vendor: Advanced Micro Devices, Inc. Platform Version: OpenCL 2.1 AMD-APP (3180.7) Platform Profile: FULL_PROFILE Platform Extensions: cl_khr_icd cl_khr_d3d10_sharing cl_khr_d3d11_sharing cl_khr_dx9_media_sharing cl_amd_event_callback cl_amd_offline_devices -- You are receiving this mail because: You are the assignee for the bug.
[Libreoffice-bugs] [Bug 143152] Crash just after startup in 7.3 master nightly build (AMD video drivers problem?).
https://bugs.documentfoundation.org/show_bug.cgi?id=143152 --- Comment #15 from QA Administrators --- [Automated Action] NeedInfo-To-Unconfirmed -- You are receiving this mail because: You are the assignee for the bug.
[Libreoffice-bugs] [Bug 143152] Crash just after startup in 7.3 master nightly build (AMD video drivers problem?).
https://bugs.documentfoundation.org/show_bug.cgi?id=143152 QA Administrators changed: What|Removed |Added Status|NEEDINFO|UNCONFIRMED Ever confirmed|1 |0 -- You are receiving this mail because: You are the assignee for the bug.
[Libreoffice-bugs] [Bug 143152] Crash just after startup in 7.3 master nightly build (AMD video drivers problem?).
https://bugs.documentfoundation.org/show_bug.cgi?id=143152 --- Comment #14 from JO3EMC --- Excuse me. In the previous comment, I forgot to erase the extra words. Modify as follows. --- Thanks for your comment. (In reply to Roman Kuznetsov from comment #12) > JO3EMC, what about previous LibreOffice versions? Did you have the same > problem with 7.1.5 and 7.2.0.4? No. My trouble occurs for the first time in "/daily/master/Win-x86_64@tb77-TDF/2021-06-19_06.18.04/". Previous versions includeng 7.2, 7.1 and "daily master Win-x86_64@tb77-TDF 2021-06-18_05.27.46" start with no problem. -- You are receiving this mail because: You are the assignee for the bug.
[Libreoffice-bugs] [Bug 143152] Crash just after startup in 7.3 master nightly build (AMD video drivers problem?).
https://bugs.documentfoundation.org/show_bug.cgi?id=143152 --- Comment #13 from JO3EMC --- Thanks for your comment. (In reply to Roman Kuznetsov from comment #12) > JO3EMC, what about previous LibreOffice versions? Did you have the same > problem with 7.1.5 and 7.2.0.4? No. My trouble occurs for the first time in Tanaka "/daily/master/Win-x86_64@tb77-TDF/2021-06-19_06.18.04/". Previous versions includeng 7.2, 7.1 and "daily master Win-x86_64@tb77-TDF 2021-06-18_05.27.46" start with no problem. -- You are receiving this mail because: You are the assignee for the bug.
[Libreoffice-bugs] [Bug 143152] Crash just after startup in 7.3 master nightly build (AMD video drivers problem?).
https://bugs.documentfoundation.org/show_bug.cgi?id=143152 Roman Kuznetsov <79045_79...@mail.ru> changed: What|Removed |Added Summary|Crash just after startup in |Crash just after startup in |7.3 master nightly build. |7.3 master nightly build ||(AMD video drivers ||problem?). -- You are receiving this mail because: You are the assignee for the bug.
[Libreoffice-bugs] [Bug 143152] Crash just after startup in 7.3 master nightly build.
https://bugs.documentfoundation.org/show_bug.cgi?id=143152 Roman Kuznetsov <79045_79...@mail.ru> changed: What|Removed |Added Blocks||129062 Keywords||possibleRegression Referenced Bugs: https://bugs.documentfoundation.org/show_bug.cgi?id=129062 [Bug 129062] [META] Skia library bugs -- You are receiving this mail because: You are the assignee for the bug.
[Libreoffice-bugs] [Bug 143152] Crash just after startup in 7.3 master nightly build.
https://bugs.documentfoundation.org/show_bug.cgi?id=143152 Roman Kuznetsov <79045_79...@mail.ru> changed: What|Removed |Added Status|UNCONFIRMED |NEEDINFO Ever confirmed|0 |1 CC||79045_79...@mail.ru --- Comment #12 from Roman Kuznetsov <79045_79...@mail.ru> --- JO3EMC, what about previous LibreOffice versions? Did you have the same problem with 7.1.5 and 7.2.0.4? -- You are receiving this mail because: You are the assignee for the bug.
[Libreoffice-bugs] [Bug 143152] Crash just after startup in 7.3 master nightly build.
https://bugs.documentfoundation.org/show_bug.cgi?id=143152 --- Comment #11 from Dmitriy Siushkin --- no reproduce in Version: 7.3.0.0.alpha0+ (x64) / LibreOffice Community Build ID: c5ca46e75e28ba4245d8544ca53c71fea87d1bbd CPU threads: 4; OS: Windows 10.0 Build 19041; UI render: Skia/Raster; VCL: win Locale: ru-RU (ru_RU); UI: en-US Calc: CL -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 143152] Crash just after startup in 7.3 master nightly build.
https://bugs.documentfoundation.org/show_bug.cgi?id=143152 --- Comment #10 from JO3EMC --- Unfortunately, as long as I can't get a reproduction report, I guess I don't have a choice. Thank you for your efforts to resolve. -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 143152] Crash just after startup in 7.3 master nightly build.
https://bugs.documentfoundation.org/show_bug.cgi?id=143152 --- Comment #9 from Julien Nabet --- Thank you for your feedback. Except letting Skia disabled, I don't have more ideas. -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 143152] Crash just after startup in 7.3 master nightly build.
https://bugs.documentfoundation.org/show_bug.cgi?id=143152 QA Administrators changed: What|Removed |Added Status|NEEDINFO|UNCONFIRMED Ever confirmed|1 |0 -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 143152] Crash just after startup in 7.3 master nightly build.
https://bugs.documentfoundation.org/show_bug.cgi?id=143152 --- Comment #8 from QA Administrators --- [Automated Action] NeedInfo-To-Unconfirmed -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 143152] Crash just after startup in 7.3 master nightly build.
https://bugs.documentfoundation.org/show_bug.cgi?id=143152
--- Comment #7 from JO3EMC ---
(In reply to Julien Nabet from comment #4)
> So with Skia disabled, it works.
> Did you check Windows was up-to-date also graphic driver?
>
I don't currently know how to check if the graphics driver is up-to-date, but
Windows seems to be reasonably up-to-date.
(attachment 173352)
Also, display adapter in device manager seems to be not so bad.
(attachment 173353)
System information, below.
---
[Windows]
エディション Windows 10 Home
バージョン 20H2
インストール日 2021/03/13
OS ビルド 19042.1052
エクスペリエンスWindows Feature Experience Pack 120.2212.2020.0
---
[Device]
デバイス名 DESKTOP-R6N655H
プロセッサ AMD Ryzen 5 2500U with Radeon Vega Mobile Gfx 2.00 GHz
実装 RAM 8.00 GB (6.96 GB 使用可能)
---
---
[RADEON SETTINGS - Overview]
Radeon ソフトウェア バージョン - 19.10.08.06
Radeon ソフトウェア エディション - Adrenalin
グラフィックス チップセット - AMD Radeon(TM) Vega 8 Graphics
メモリー サイズ - 1024 MB
メモリー タイプ - DDR4
コアのクロック - 1101 MHz
Windows バージョン - Windows 10 (64 bit)
システム メモリー - 8 GB
CPU の種類 - AMD Ryzen 5 2500U with Radeon Vega Mobile Gfx
---
[RADEON SETTINGS - Software]
Radeon Settings のバージョン - 2019.1104.0631.11728
ドライバー パッケージのバージョン - 19.10.08.06-191104a-348389C-HP
プロバイダー - Advanced Micro Devices, Inc.
2D ドライバー バージョン - 8.1.1.1634
Direct3D® Version - 9.14.10.01394
OpenGL® Version - 26.20.11000.13558
OpenCL™ Version - 10.0.2841.5
AMD オーディオ ドライバーのバージョン - 10.0.1.6
Vulkan™ Driver Version - 2.0.83
Vulkan™ API Version - 1.1.101
---
[RADEON SETTINGS - Hardware AMD Radeon(TM) Vega 8 Graphics]
グラフィックス カードの製造元 - Powered by AMD
グラフィックス チップセット - AMD Radeon(TM) Vega 8 Graphics
デバイス ID - 15DD
ベンダー ID - 1002
サブシステム ID - 8496
サブシステム ベンダー ID - 103C
修正 ID - C4
バス タイプ - PCI
現在のバス設定 - PCI
BIOS バージョン - 016.002.000.009
BIOS パーツ番号 - 113-RAVEN-112
BIOS 日付 - 2018/10/11 07:36
メモリー サイズ - 1024 MB
メモリー タイプ - DDR4
メモリー クロック - 1200 MHz
コアのクロック - 1101 MHz
メモリー全体の帯域幅 - 38 GByte/s
メモリー ビット レート - 2.40 Gbps
2D ドライバー ファイルのパス -
/REGISTRY/MACHINE/SYSTEM/CurrentControlSet/Control/Class/{4d36e968-e325-11ce-bfc1-08002be10318}/
OpenGL® API Version - 4.6
OpenCL™ API Version - 2.0
---
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[Libreoffice-bugs] [Bug 143152] Crash just after startup in 7.3 master nightly build.
https://bugs.documentfoundation.org/show_bug.cgi?id=143152 --- Comment #6 from JO3EMC --- Created attachment 173353 --> https://bugs.documentfoundation.org/attachment.cgi?id=173353&action=edit Status of display adapter in device manager. JO3EMC 20210705 -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 143152] Crash just after startup in 7.3 master nightly build.
https://bugs.documentfoundation.org/show_bug.cgi?id=143152 --- Comment #5 from JO3EMC --- Created attachment 173352 --> https://bugs.documentfoundation.org/attachment.cgi?id=173352&action=edit Status of Windows update. JO3EMC 20210705 -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 143152] Crash just after startup in 7.3 master nightly build.
https://bugs.documentfoundation.org/show_bug.cgi?id=143152
Julien Nabet changed:
What|Removed |Added
CC||l.lu...@collabora.com
--- Comment #4 from Julien Nabet ---
(In reply to JO3EMC from comment #3)
> (In reply to Julien Nabet from comment #2)
> ...
> The results are as follows.
>
> * UI Render: Skia/Vulkan -> Crash ("Use Skia for all rendering" cheked)
> * UI Render: Skia/Raster -> Launch ("Force Skia software rendering" cheked)
> * UI Render: default -> Launch (Skia is disabled.)
> ...
So with Skia disabled, it works.
Did you check Windows was up-to-date also graphic driver?
Luboš: if the user is up-to-date for Windows and graphic card driver, in
vcl/skia/skia_denylist_vulkan.xml, should we
change this line:
to
(since 2.0.83 doesn't work)
or add specific deny entry for:
Vendor: 0x1002
Device: 0x15dd
?
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[Libreoffice-bugs] [Bug 143152] Crash just after startup in 7.3 master nightly build.
https://bugs.documentfoundation.org/show_bug.cgi?id=143152
--- Comment #3 from JO3EMC ---
(In reply to Julien Nabet from comment #2)
> Could you give a try at
> https://wiki.documentfoundation.org/QA/FirstSteps#Graphics-related_issues_.
> 28Skia.29 ?
I tried.
Immediately after a clean installation, LibreOffice cannot be started, and the
display in the "About LibreOffice" dialog cannot be seen, so I inherited the
user profile whose settings were changed in 2021-06-17_05.25.14 version and saw
the behavior in 2021-07-01_04.57.10 version.
The results are as follows.
* UI Render: Skia/Vulkan -> Crash ("Use Skia for all rendering" cheked)
* UI Render: Skia/Raster -> Launch ("Force Skia software rendering" cheked)
* UI Render: default -> Launch (Skia is disabled.)
skia.log for Skia/Vulkan
---
RenderMethod: vulkan
Vendor: 0x1002
Device: 0x15dd
API: 1.1.101
Driver: 2.0.83
DeviceType: integrated
DeviceName: AMD Radeon(TM) Vega 8 Graphics
Denylisted: no
---
skia.log for Skia/Raster
---
RenderMethod: raster
Compiler: Clang
---
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[Libreoffice-bugs] [Bug 143152] Crash just after startup in 7.3 master nightly build.
https://bugs.documentfoundation.org/show_bug.cgi?id=143152 Julien Nabet changed: What|Removed |Added Ever confirmed|0 |1 CC||serval2...@yahoo.fr Status|UNCONFIRMED |NEEDINFO --- Comment #2 from Julien Nabet --- Could you give a try at https://wiki.documentfoundation.org/QA/FirstSteps#Graphics-related_issues_.28Skia.29 ? -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 143152] Crash just after startup in 7.3 master nightly build.
https://bugs.documentfoundation.org/show_bug.cgi?id=143152 m.a.riosv changed: What|Removed |Added CC||miguelangelrv@libreoffice.o ||rg --- Comment #1 from m.a.riosv --- No issue here. Version: 7.3.0.0.alpha0+ (x64) / LibreOffice Community Build ID: 3964e0854507b2696ae0fbe48a4fb005c779947e CPU threads: 4; OS: Windows 10.0 Build 21390; UI render: Skia/Vulkan; VCL: win Locale: es-ES (es_ES); UI: en-US Calc: threaded -- You are receiving this mail because: You are the assignee for the bug.___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
