[Libreoffice-bugs] [Bug 144434] LibreOffice 7.1.6.2 fails to start if Skia is enabled.
https://bugs.documentfoundation.org/show_bug.cgi?id=144434 Aron Budea changed: What|Removed |Added See Also|https://bugs.documentfounda | |tion.org/show_bug.cgi?id=14 | |4174| -- You are receiving this mail because: You are the assignee for the bug.
[Libreoffice-bugs] [Bug 144434] LibreOffice 7.1.6.2 fails to start if Skia is enabled.
https://bugs.documentfoundation.org/show_bug.cgi?id=144434 Aron Budea changed: What|Removed |Added CC||ba...@caesar.elte.hu Blocks|129062 | Referenced Bugs: https://bugs.documentfoundation.org/show_bug.cgi?id=129062 [Bug 129062] [META] Skia library bugs -- You are receiving this mail because: You are the assignee for the bug.
[Libreoffice-bugs] [Bug 144434] LibreOffice 7.1.6.2 fails to start if Skia is enabled.
https://bugs.documentfoundation.org/show_bug.cgi?id=144434 --- Comment #18 from Marco Gaiarin --- We are hitting the same trouble, but with a nvidia graphics. Nome registro: Application Origine: Application Error Data: 14/10/2021 11:20:18 ID evento: 1000 Categoria attività :(100) Livello: Errore Parole chiave: Classico Utente:N/D Computer: CIP.ad.fvg.lnf.it Descrizione: Nome dell'applicazione che ha generato l'errore: soffice.bin, versione: 7.1.6.2, timestamp: 0x6135e2a5 Nome del modulo che ha generato l'errore: skialo.dll, versione: 7.1.6.2, timestamp: 0x61353cf8 Codice eccezione: 0xc01d Offset errore 0x0052b9c0 ID processo che ha generato l'errore: 0x1030 Ora di avvio dell'applicazione che ha generato l'errore: 0x01d7c0dcb05a500d Percorso dell'applicazione che ha generato l'errore: C:\Program Files\LibreOffice\program\soffice.bin Percorso del modulo che ha generato l'errore: C:\Program Files\LibreOffice\program\skialo.dll ID segnalazione: f1f39ccc-2ccf-11ec-b489-78acc0ad2518 XML evento: http://schemas.microsoft.com/win/2004/08/events/event;> 1000 2 100 0x80 92189 Application CIP.ad.fvg.lnf.it soffice.bin 7.1.6.2 6135e2a5 skialo.dll 7.1.6.2 61353cf8 c01d 0052b9c0 1030 01d7c0dcb05a500d C:\Program Files\LibreOffice\program\soffice.bin C:\Program Files\LibreOffice\program\skialo.dll f1f39ccc-2ccf-11ec-b489-78acc0ad2518 NVidia Quadro 600, driver version 21.21.13.7783, Windows 7 64bit. -- You are receiving this mail because: You are the assignee for the bug.
[Libreoffice-bugs] [Bug 144434] LibreOffice 7.1.6.2 fails to start if Skia is enabled.
https://bugs.documentfoundation.org/show_bug.cgi?id=144434 Mike Kaganski changed: What|Removed |Added Resolution|WORKSFORME |DUPLICATE --- Comment #17 from Mike Kaganski --- *** This bug has been marked as a duplicate of bug 144598 *** -- You are receiving this mail because: You are the assignee for the bug.
[Libreoffice-bugs] [Bug 144434] LibreOffice 7.1.6.2 fails to start if Skia is enabled.
https://bugs.documentfoundation.org/show_bug.cgi?id=144434 Roman Kuznetsov <79045_79...@mail.ru> changed: What|Removed |Added Resolution|--- |WORKSFORME Status|UNCONFIRMED |RESOLVED --- Comment #16 from Roman Kuznetsov <79045_79...@mail.ru> --- So, let's close this one as WFM. Thank you all for testing -- You are receiving this mail because: You are the assignee for the bug.
[Libreoffice-bugs] [Bug 144434] LibreOffice 7.1.6.2 fails to start if Skia is enabled.
https://bugs.documentfoundation.org/show_bug.cgi?id=144434 --- Comment #15 from wikolas --- So do I. I checked https://dev-builds.libreoffice.org/daily/libreoffice-7-1/Win-x86_64@tb77-TDF/2021-09-14_08.31.38/ and it worked well :-) Very good ! -- You are receiving this mail because: You are the assignee for the bug.
[Libreoffice-bugs] [Bug 144434] LibreOffice 7.1.6.2 fails to start if Skia is enabled.
https://bugs.documentfoundation.org/show_bug.cgi?id=144434 --- Comment #14 from jmah --- JO3EMC: Repeated scenarios 1 to 4 with 7.1.7.0.0 (2021-09-13 build). LibreOffice starts properly in all cases. Tried disabling/enabling Skia repeatly. No problems. Repeated with my Intel laptop (see comment 5 for specs). LibreOffice starts properly in all cases. Version: 7.1.7.0.0+ (x64) / LibreOffice Community Build ID: e6b70cde3a34bcdbf200d3b9fb53cfdc9bef4f22 CPU threads: 6; OS: Windows 10.0 Build 19042; UI render: Skia/Raster; VCL: win Locale: en-CA (en_CA); UI: en-US Calc: CL Note: For scenarios 2 to 4, I needed to rename the following folder to LibreOfficeDev to ensure that the configuration (e.g. Skia) was preserved when updating 7.1.5.2 to 7.1.7.0.0. C:\Users\\AppData\Roaming\LibreOffice -- You are receiving this mail because: You are the assignee for the bug.
[Libreoffice-bugs] [Bug 144434] LibreOffice 7.1.6.2 fails to start if Skia is enabled.
https://bugs.documentfoundation.org/show_bug.cgi?id=144434 --- Comment #13 from amersdor...@argekultur.at --- Can confirm the crash of module C:\Program Files\LibreOffice\program\skialo.dll Version: 7.1.6.2 (x64) / LibreOffice Community Build ID: 0e133318fcee89abacd6a7d077e292f1145735c3 CPU threads: 2; OS: Windows 10.0 Build 19043; UI render: default; VCL: win Locale: de-AT (de_AT); UI: de-DE Calc: threaded CPU: Intel Core 2 Duo T6350 ATI HD 4300 Series (Laptop) Tested with the latest version as of today from https://dev-builds.libreoffice.org/daily/libreoffice-7-1/Win-x86_64@tb77-TDF/ This works fine. -- You are receiving this mail because: You are the assignee for the bug.
[Libreoffice-bugs] [Bug 144434] LibreOffice 7.1.6.2 fails to start if Skia is enabled.
https://bugs.documentfoundation.org/show_bug.cgi?id=144434 --- Comment #12 from JO3EMC --- Details are unknown, but information that LibreOffice Dev 7.1.7 resolved the issue has been added to the Japanese Ask category. https://ask.libreoffice.org/t/7-1-6-2/68048/5 Also, Bug 144174 regarding 7.2.1.1 has been reported to be resolved in 7.2.1.2. -- You are receiving this mail because: You are the assignee for the bug.
[Libreoffice-bugs] [Bug 144434] LibreOffice 7.1.6.2 fails to start if Skia is enabled.
https://bugs.documentfoundation.org/show_bug.cgi?id=144434 --- Comment #11 from JO3EMC --- wikolas: If you can reproduce Scenario 1-4 of Description, how about promote the Status of this report from UNCONFIRMED to NEW? jmah and wikolas: Why not give it a try to see if the latest development version of the 7.1 series (LibreOffice Dev 7.1.7) has improved the situation? https://dev-builds.libreoffice.org/daily/libreoffice-7-1/Win-x86_64@tb77-TDF/ Bug 143152 introduced in Comment 8 has been resolved in the September 1st edition of LibreOfficeDev 7.3.0.0a0. -- You are receiving this mail because: You are the assignee for the bug.
[Libreoffice-bugs] [Bug 144434] LibreOffice 7.1.6.2 fails to start if Skia is enabled.
https://bugs.documentfoundation.org/show_bug.cgi?id=144434 Eike Rathke changed: What|Removed |Added See Also||https://bugs.documentfounda ||tion.org/show_bug.cgi?id=14 ||4174 -- You are receiving this mail because: You are the assignee for the bug.
[Libreoffice-bugs] [Bug 144434] LibreOffice 7.1.6.2 fails to start if Skia is enabled.
https://bugs.documentfoundation.org/show_bug.cgi?id=144434 --- Comment #10 from JO3EMC --- Hi wikolas. Thank you for your new knowledge. But confusingly ... It did not reproduce in 7.1.6 on my environment. Version: 7.1.6.2 (x64) / LibreOffice Community Build ID: 0e133318fcee89abacd6a7d077e292f1145735c3 CPU threads: 8; OS: Windows 10.0 Build 19042; UI render: Skia/Vulkan; VCL: win Locale: ja-JP (ja_JP); UI: ja-JP Calc: CL I don't know but is it because of the different version of the graphic driver...? -- You are receiving this mail because: You are the assignee for the bug.
[Libreoffice-bugs] [Bug 144434] LibreOffice 7.1.6.2 fails to start if Skia is enabled.
https://bugs.documentfoundation.org/show_bug.cgi?id=144434 --- Comment #9 from wikolas --- Hi @JO3EM Indeed. It is probably linked. On my side, I have the issue too. Same work-around (uncheck skia) 7.1.5 was working well. 7.1.6 is faling. I did not checked other version. I have also an older graphic card AMD ATI Radeon 4600. But CPU is Intel Core i5 -- You are receiving this mail because: You are the assignee for the bug.
[Libreoffice-bugs] [Bug 144434] LibreOffice 7.1.6.2 fails to start if Skia is enabled.
https://bugs.documentfoundation.org/show_bug.cgi?id=144434 JO3EMC changed: What|Removed |Added See Also||https://bugs.documentfounda ||tion.org/show_bug.cgi?id=14 ||3152 -- You are receiving this mail because: You are the assignee for the bug.
[Libreoffice-bugs] [Bug 144434] LibreOffice 7.1.6.2 fails to start if Skia is enabled.
https://bugs.documentfoundation.org/show_bug.cgi?id=144434 JO3EMC changed: What|Removed |Added CC||jo3...@jarl.com --- Comment #8 from JO3EMC --- I don't know the technical details, but is it related to Bug 143152 too ? Also UNCONFIRMED, currently. The behavior is slightly different depending on the version. This issue is occurring on LibreOffice Dev 7.3. It does not occur in my environment on 7.2.0 or 7.1.5. (I haven't tried it in 7.1.6 yet.) It seems that the processor is AMD in common. -- You are receiving this mail because: You are the assignee for the bug.
[Libreoffice-bugs] [Bug 144434] LibreOffice 7.1.6.2 fails to start if Skia is enabled.
https://bugs.documentfoundation.org/show_bug.cgi?id=144434 --- Comment #7 from Ming Hua --- (In reply to jmah from comment #2) > For some reason, Windows Update does not offer any update to my GPU driver. > So I am stuck with Catalyst 5.7.1. Thanks for testing with the 5.7.1 driver. Just FYI, it seems AMD still considers the 5.11 version beta status, and it offers 5.11.1 as the latest beta for download: https://www.amd.com/en/support/kb/release-notes/rn-rad-win-15-11-1-beta Note this is slightly different from what you had (5.11.1 vs. 5.11, driver version 15.201.1151.1010 vs. 15.201.1151.1008), so be cautious. -- You are receiving this mail because: You are the assignee for the bug.
[Libreoffice-bugs] [Bug 144434] LibreOffice 7.1.6.2 fails to start if Skia is enabled.
https://bugs.documentfoundation.org/show_bug.cgi?id=144434 QA Administrators changed: What|Removed |Added Ever confirmed|1 |0 Status|NEEDINFO|UNCONFIRMED -- You are receiving this mail because: You are the assignee for the bug.
[Libreoffice-bugs] [Bug 144434] LibreOffice 7.1.6.2 fails to start if Skia is enabled.
https://bugs.documentfoundation.org/show_bug.cgi?id=144434 --- Comment #6 from QA Administrators --- [Automated Action] NeedInfo-To-Unconfirmed -- You are receiving this mail because: You are the assignee for the bug.
[Libreoffice-bugs] [Bug 144434] LibreOffice 7.1.6.2 fails to start if Skia is enabled.
https://bugs.documentfoundation.org/show_bug.cgi?id=144434 --- Comment #5 from jmah --- Repeated scenarios 2 and 3 on a 5.5 year old laptop. Same results. CPU: Intel Pentium N3540 (4 core, 4 threads) Memory: 8 GB GPU: Integrated Intel HD Graphics Gen7 4EU (Valleyfield) OS: Microsoft Windows 10 Home (x64) Build 19042.1165 (20H2) -- You are receiving this mail because: You are the assignee for the bug.
[Libreoffice-bugs] [Bug 144434] LibreOffice 7.1.6.2 fails to start if Skia is enabled.
https://bugs.documentfoundation.org/show_bug.cgi?id=144434 --- Comment #4 from jmah --- Created attachment 174979 --> https://bugs.documentfoundation.org/attachment.cgi?id=174979=edit opengl_device.log - LibreOffice 7.1.6.2 starts. -- You are receiving this mail because: You are the assignee for the bug.
[Libreoffice-bugs] [Bug 144434] LibreOffice 7.1.6.2 fails to start if Skia is enabled.
https://bugs.documentfoundation.org/show_bug.cgi?id=144434 jmah changed: What|Removed |Added Attachment #174978|LibreOffice 7.1.6.2 does|skia.log - LibreOffice description|not start. |7.1.6.2 does not start. -- You are receiving this mail because: You are the assignee for the bug.
[Libreoffice-bugs] [Bug 144434] LibreOffice 7.1.6.2 fails to start if Skia is enabled.
https://bugs.documentfoundation.org/show_bug.cgi?id=144434 --- Comment #3 from jmah --- Created attachment 174978 --> https://bugs.documentfoundation.org/attachment.cgi?id=174978=edit LibreOffice 7.1.6.2 does not start. -- You are receiving this mail because: You are the assignee for the bug.
[Libreoffice-bugs] [Bug 144434] LibreOffice 7.1.6.2 fails to start if Skia is enabled.
https://bugs.documentfoundation.org/show_bug.cgi?id=144434
--- Comment #2 from jmah ---
When I did my tests, the GPU driver was Catalyst 15.11. I assume that I got
this from Windows Update because I do not have the driver install file for this
version.
Driver Version: 15.201.1151.1008 (Catalyst 15.11)
AMD Driver Package Version: 15.201.1151.1008-151104a-296217E
Driver Date:03-Nov-2015
I downloaded the latest stable GPU driver from AMD, which was Catalyst 15.7.1.
It is an older driver than what I originally had.
Driver Version: 15.200.1062.1004 (Catalyst 15.7.1)
AMD Driver Package Version: 15.20.1062.1004-150803a1-187674C
AMD Catalyst Driver Version: 15.7.1
Driver Date: 02-Aug-2015
With Catalyst 5.7.1, I repeated scenarios 1 to 4 and got the same results. The
log files were also the same (except for the driver info) for both driver
versions.
For scenario 1 (clean install of 7.1.6.2, LibreOffice did not start), the only
file in the cache folder was skia.log. This log only had the following two
lines:
RenderMethod: raster
Compiler: Clang
For scenario 3 (Skia disabled, upgrade to 7.1.6.2, LibreOffice started), the
skia.log file did not exist. The opengl_device.log contained the following
lines:
DriverVersion: 15.200.1062.1004
DriverDate: 8-3-2015
DeviceID: PCI\VEN_1002_6898_03461043_00
AdapterVendorID: 0x1002
AdapterDeviceID: 0x6898
AdapterSubsysID: 0x03461043
DeviceKey:
System\CurrentControlSet\Control\Video\{EBB2790B-2450-11EB-B421-806E6F6E6963}\
DeviceString: AMD Radeon HD 5800 Series
For some reason, Windows Update does not offer any update to my GPU driver. So
I am stuck with Catalyst 5.7.1.
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[Libreoffice-bugs] [Bug 144434] LibreOffice 7.1.6.2 fails to start if Skia is enabled.
https://bugs.documentfoundation.org/show_bug.cgi?id=144434 Roman Kuznetsov <79045_79...@mail.ru> changed: What|Removed |Added CC||79045_79...@mail.ru Ever confirmed|0 |1 Status|UNCONFIRMED |NEEDINFO --- Comment #1 from Roman Kuznetsov <79045_79...@mail.ru> --- Please show us info from files by address C:\Users\\AppData\Roaming\LibreOffice\4\cache\ skia.log and opengl_device.log Make sure you have latest driver for your videocard (check it on AMD's site) -- You are receiving this mail because: You are the assignee for the bug.
[Libreoffice-bugs] [Bug 144434] LibreOffice 7.1.6.2 fails to start if Skia is enabled.
https://bugs.documentfoundation.org/show_bug.cgi?id=144434 Ming Hua changed: What|Removed |Added CC||ming.v@qq.com Blocks||129062 Referenced Bugs: https://bugs.documentfoundation.org/show_bug.cgi?id=129062 [Bug 129062] [META] Skia library bugs -- You are receiving this mail because: You are the assignee for the bug.
