[Libreoffice-bugs] [Bug 148051] Mac: Crashings for unkown reasons, despite reset user profile etc.

2022-12-23 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=148051

Patrick Luby  changed:

   What|Removed |Added

   See Also||https://bugs.documentfounda
   ||tion.org/show_bug.cgi?id=14
   ||8435

--- Comment #39 from Patrick Luby  ---
Looking at the attachment 178950, I think that this bug is caused by the same
bug that I posted a patch for earlier today:

https://bugs.documentfoundation.org/show_bug.cgi?id=148435#c82

*** This bug has been marked as a duplicate of bug 148435 ***

-- 
You are receiving this mail because:
You are the assignee for the bug.

[Libreoffice-bugs] [Bug 148051] Mac: Crashings for unkown reasons, despite reset user profile etc.

2022-04-18 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=148051

--- Comment #38 from Sam  ---
(In reply to Sam from comment #37)
> 
> *** This bug has been marked as a duplicate of bug 146598 ***

Not sure if, under "Hardware", "x86 (IA32)" is correct – I fail to find the
relevant information on my macOS. Maybe it should be "x86-64 (AMD64)"? (see
https://bugs.documentfoundation.org/show_bug.cgi?id=148051#c24)

Also, the Status may be Duplicate but the matter seems to be far from Resolved.

-- 
You are receiving this mail because:
You are the assignee for the bug.

[Libreoffice-bugs] [Bug 148051] Mac: Crashings for unkown reasons, despite reset user profile etc.

2022-04-18 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=148051

Sam  changed:

   What|Removed |Added

 Status|NEW |RESOLVED
 Resolution|--- |DUPLICATE

--- Comment #37 from Sam  ---


*** This bug has been marked as a duplicate of bug 146598 ***

-- 
You are receiving this mail because:
You are the assignee for the bug.

[Libreoffice-bugs] [Bug 148051] Mac: Crashings for unkown reasons, despite reset user profile etc.

2022-04-18 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=148051

--- Comment #36 from Sam  ---
(In reply to steve from comment #35)
> Could this be a dupe of
> https://bugs.documentfoundation.org/show_bug.cgi?id=146598 ?

It definitely is!

-- 
You are receiving this mail because:
You are the assignee for the bug.

[Libreoffice-bugs] [Bug 148051] Mac: Crashings for unkown reasons, despite reset user profile etc.

2022-04-16 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=148051

steve  changed:

   What|Removed |Added

   See Also||https://bugs.documentfounda
   ||tion.org/show_bug.cgi?id=14
   ||6598

--- Comment #35 from steve  ---
Could this be a dupe of
https://bugs.documentfoundation.org/show_bug.cgi?id=146598 ?

-- 
You are receiving this mail because:
You are the assignee for the bug.

[Libreoffice-bugs] [Bug 148051] Mac: Crashings for unkown reasons, despite reset user profile etc.

2022-04-13 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=148051

noeld...@gmail.com changed:

   What|Removed |Added

Version|7.3.0.3 release |7.3.2.2 release
   Hardware|x86-64 (AMD64)  |x86 (IA32)

--- Comment #34 from noeld...@gmail.com ---
I upgraded to 7.3.2.2 and experienced immediate freeze ups - even at document
recovery. Based on Julien's comment:

https://bugs.documentfoundation.org/show_bug.cgi?id=148051#c5

I went to System Prefs > Accessibility > Display and turned OFF 'Reduce
Transparency' and 'Shake Mouse Pointer to Locate'

This gave me enough stability to run LO recovery, and save my Calc sheet.

HOWEVER if I change the zoom % slider (to 100%), it freezes immediately, and
must be Force Quit.

On restart it recovers and runs normally (at the prior zoom level, 110% in my
case) for a minute or two, then freezes again.

Renaming my user profile folder and restarting doesn't improve the issue, and
on restart if I click X to close the 'Welcome to 7.3 Banner...' it freezes
immediately; otherwise it freezes in about a minute.

-- 
You are receiving this mail because:
You are the assignee for the bug.

[Libreoffice-bugs] [Bug 148051] Mac: Crashings for unkown reasons, despite reset user profile etc.

2022-04-13 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=148051

--- Comment #33 from rtpb...@gmail.com ---
fyi, so in a foolish burst of optimism, I upgraded to LO 7.3.2
I opened a blank spreadsheet, filled it with random numbers and as soon as I
tried to do one copy-paste, the spinning wheel appeared and it has since been
hung for 20mn... so issue is still there, for what it's worth, though I cannot
demonstrate it factually, it seems to me that 90%+ of the time, the wheel pops
when I try a cut/copy-paste (ctrl-C/X-Ctrl-V)

-- 
You are receiving this mail because:
You are the assignee for the bug.

[Libreoffice-bugs] [Bug 148051] Mac: Crashings for unkown reasons, despite reset user profile etc.

2022-04-13 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=148051

--- Comment #32 from rtpb...@gmail.com ---
fyi, i reverted back to version 7.0.0.1 over the past 10 days or so and have
not experienced any crashes, however that version seems to have an issue with
JRE and I cannot assign macros to shortcuts

-- 
You are receiving this mail because:
You are the assignee for the bug.

[Libreoffice-bugs] [Bug 148051] Mac: Crashings for unkown reasons, despite reset user profile etc.

2022-04-06 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=148051

--- Comment #31 from Sam  ---
I can confirm https://bugs.documentfoundation.org/show_bug.cgi?id=148051#c29 in
that LO often hangs here when I copy and paste text from LO into another app:

from Writer into a text editor
from Calc into a browser's address bar

-- 
You are receiving this mail because:
You are the assignee for the bug.

[Libreoffice-bugs] [Bug 148051] Mac: Crashings for unkown reasons, despite reset user profile etc.

2022-04-06 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=148051

--- Comment #30 from Sam  ---
I realise the terminology I used here is wrong (sorry about this).

If a "crash" means that LibreOffice shuts down itself, then I rarely see this.

LibreOffice often "hangs" here (= the spinning wheel occurs, and nothing else
is possible but to Force Quit the app).

-- 
You are receiving this mail because:
You are the assignee for the bug.

[Libreoffice-bugs] [Bug 148051] Mac: Crashings for unkown reasons, despite reset user profile etc.

2022-04-06 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=148051

--- Comment #29 from Alex Thurgood  ---
For me, I often get a crash when context switching, e.g. working on a Writer
document, and I switch application context to Inkscape, or Preview, or
whatever, and then switch back.

If the LO process tries to write to RAM, or some other activity at the very
moment I switch contexts, or switch back, it causes a hang, and sometimes,
immediately crashes.

I also managed to experience crash when working on a Writer document and a Draw
document simultaneously, switching between two neighbouring desktops with the
macOS keyboard shortcuts or the 3-finger swipe. Here again, if the save,
temporary save, save as, refresh or whatever other function the previously
active application window was doing and hadn't completed gets interrupted by
the context switch, it seems that LO either just shuts down (crash), or else
hangs (spinning beachball).

Clearly, it shouldn't be doing this, but what exactly triggers the problem is
really hard to pinpoint.

-- 
You are receiving this mail because:
You are the assignee for the bug.

[Libreoffice-bugs] [Bug 148051] Mac: Crashings for unkown reasons, despite reset user profile etc.

2022-04-05 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=148051

--- Comment #28 from Sam  ---
I now uninstalled LibreOffice 7.3.2 and reinstalled LibreOffice 7.2.6.2 with
the same modifications as noted in
https://bugs.documentfoundation.org/show_bug.cgi?id=148051#c19 and with
settings changed as noted below.

I then opened LO and clicked on Create: Writer Document. The spinning wheel
occurred and LO crashed.

When LibreOffice is installed, first thing I do is change the following
settings (they include all changes to settings that have been recommended to me
here):



# PREFERENCES

LibreOffice > General:
"Show 'Tip of the Day' dialog on start-up" is OFF

LibreOffice > View:
Graphics Output: "Use Skia for all rendering" is OFF [it's off by default in
7.3.1.3, and also in 7.2.6.2.]

LibreOffice > Advanced > Java Options:
Use a Java runtime environment, click on 17.0.2

LibreOffice > Advanced > [Open Expert Configuration]:
select org.openoffice.Office.Common > Drawinglayer and change
TransparentSelectionPercent/short/ from 75 to 40 [crashes used to occur already
before I changed this setting]

LibreOffice > Online Update:
"Check for updates automatically" is OFF

LibreOffice > OpenCL:
OpenCL Options: "Allow use of OpenCL" is OFF, and "OpenCL is not used"

Load/Save > General
"Save AutoRecovery information every: X minutes" is OFF

Language Settings > Writing Aids:
all "Options" OFF

Language Settings > English Sentence Checking:
everything OFF

WRITER

View > User Interface ... Tabbed Compact (Apply to All)

View > Formatting Marks ON

Tools > AutoCorrect > AutoCorrect Options:
Replacements and exceptions for language: [All]
Exceptions: untick "Autoinclude" twice
Options: untick all
Localized Options: untick all
Word completion: untick all

-- 
You are receiving this mail because:
You are the assignee for the bug.

[Libreoffice-bugs] [Bug 148051] Mac: Crashings for unkown reasons, despite reset user profile etc.

2022-04-05 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=148051

--- Comment #27 from Rob  ---
(In reply to Sam from comment #24)
> (In reply to Rob from comment #21)
> > I never have any crashes...
> > 
> ...
> > 
> > I am happy to compare any settings with other people if needed
> 
> Thanks! I'm running MacBook Pro 3.1 GHz Dual-Core Intel Core i7, and almost
> all of the settings you mention are the same here.
> 
> The only exception is Java:
> 
> 1.8.0_144 (formerly)
> 17.0.2 (currently)

See comment#26

-- 
You are receiving this mail because:
You are the assignee for the bug.

[Libreoffice-bugs] [Bug 148051] Mac: Crashings for unkown reasons, despite reset user profile etc.

2022-04-05 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=148051

--- Comment #26 from Rob  ---
(In reply to Alex Thurgood from comment #23)
> (In reply to Sam from comment #22)
> > 
> > Thanks for tip.
> > 
> > > Also turn off LO's automatic document recovery, as this has been known to
> > > cause crashing too.
> > 
> > Do you mean I should "Discard" document recovery after a crash (I always do
> > that), or should I disable document recovery via the command line (using
> > "--norestore")?
> 
> No, in the LO preferences, under Load/Save, turn off the option "Save
> recovery information every X minutes" or whatever the equivalent is in the
> your UI (I have a French UI).

I missed this in my settings, I have
  Save autorecovery information every: OFF

-- 
You are receiving this mail because:
You are the assignee for the bug.

[Libreoffice-bugs] [Bug 148051] Mac: Crashings for unkown reasons, despite reset user profile etc.

2022-04-05 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=148051

--- Comment #25 from steve  ---
This is in response to requested feedback by Timur in
https://bugs.documentfoundation.org/show_bug.cgi?id=126638#c42:

I am seeing https://bugs.documentfoundation.org/show_bug.cgi?id=141722 a lot.
Timur could you have a peek at crash log
(https://bugs.documentfoundation.org/show_bug.cgi?id=141722#c4) spin dump and
process sample (https://bugs.documentfoundation.org/show_bug.cgi?id=141722#c0)
to check if #141722 is related to #148051?

-- 
You are receiving this mail because:
You are the assignee for the bug.

[Libreoffice-bugs] [Bug 148051] Mac: Crashings for unkown reasons, despite reset user profile etc.

2022-04-05 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=148051

--- Comment #24 from Sam  ---
(In reply to Rob from comment #21)
> I never have any crashes...
> 
...
> 
> I am happy to compare any settings with other people if needed

Thanks! I'm running MacBook Pro 3.1 GHz Dual-Core Intel Core i7, and almost all
of the settings you mention are the same here.

The only exception is Java:

1.8.0_144 (formerly)
17.0.2 (currently)

-- 
You are receiving this mail because:
You are the assignee for the bug.

[Libreoffice-bugs] [Bug 148051] Mac: Crashings for unkown reasons, despite reset user profile etc.

2022-04-05 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=148051

--- Comment #23 from Alex Thurgood  ---
(In reply to Sam from comment #22)
> 
> Thanks for tip.
> 
> > Also turn off LO's automatic document recovery, as this has been known to
> > cause crashing too.
> 
> Do you mean I should "Discard" document recovery after a crash (I always do
> that), or should I disable document recovery via the command line (using
> "--norestore")?

No, in the LO preferences, under Load/Save, turn off the option "Save recovery
information every X minutes" or whatever the equivalent is in the your UI (I
have a French UI).

-- 
You are receiving this mail because:
You are the assignee for the bug.

[Libreoffice-bugs] [Bug 148051] Mac: Crashings for unkown reasons, despite reset user profile etc.

2022-04-05 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=148051

--- Comment #22 from Sam  ---
(In reply to Alex Thurgood from comment #20)
> (In reply to Sam from comment #19)
> > - upgraded to the latest macOS (12.3.1, Monterey)
> > - deleted LibreOffice completely (incl. user profile)
> > - installed the latest LibreOffice version (7.3.2)
> > - made sure "Full Disk Access" is provided
> > - restarted LO in Safe Mode, disabled hardware acceleration
> > - did a few minor changes in Preferences (turned off all options in Writing
> > Aids, etc.)
> 
> You might want to try turning off automatic update checks and downloads in
> the LO preferences, if they are activated - the automatic update check
> process was known to cause crashing.

Thanks for tip.

> Also turn off LO's automatic document recovery, as this has been known to
> cause crashing too.

Do you mean I should "Discard" document recovery after a crash (I always do
that), or should I disable document recovery via the command line (using
"--norestore")?

-- 
You are receiving this mail because:
You are the assignee for the bug.

[Libreoffice-bugs] [Bug 148051] Mac: Crashings for unkown reasons, despite reset user profile etc.

2022-04-05 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=148051

Rob  changed:

   What|Removed |Added

 CC||r...@famjasper.nl

--- Comment #21 from Rob  ---
I never have any crashes...

Running: 
  MacBook Pro Dual-Core Intel Core i5 2,3 GHz
  MacOS Monterey 12.2.1
  LO 7.3.2.2

Graphics:
  Hardware accelleration: OFF
  SKIA: OFF

Java:
  Oracle JRE 14.0.1

Online update:
  Every week
  Automatic download: OFF
  Send OS and ...: OFF

OpenCL options:
  OpenCL: OFF

I am happy to compare any settings with other people if needed

-- 
You are receiving this mail because:
You are the assignee for the bug.

[Libreoffice-bugs] [Bug 148051] Mac: Crashings for unkown reasons, despite reset user profile etc.

2022-04-05 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=148051

--- Comment #20 from Alex Thurgood  ---
(In reply to Sam from comment #19)
> - upgraded to the latest macOS (12.3.1, Monterey)
> - deleted LibreOffice completely (incl. user profile)
> - installed the latest LibreOffice version (7.3.2)
> - made sure "Full Disk Access" is provided
> - restarted LO in Safe Mode, disabled hardware acceleration
> - did a few minor changes in Preferences (turned off all options in Writing
> Aids, etc.)

You might want to try turning off automatic update checks and downloads in the
LO preferences, if they are activated - the automatic update check process was
known to cause crashing.

Also turn off LO's automatic document recovery, as this has been known to cause
crashing too.

-- 
You are receiving this mail because:
You are the assignee for the bug.

[Libreoffice-bugs] [Bug 148051] Mac: Crashings for unkown reasons, despite reset user profile etc.

2022-04-04 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=148051

--- Comment #19 from Sam  ---
- upgraded to the latest macOS (12.3.1, Monterey)
- deleted LibreOffice completely (incl. user profile)
- installed the latest LibreOffice version (7.3.2)
- made sure "Full Disk Access" is provided
- restarted LO in Safe Mode, disabled hardware acceleration
- did a few minor changes in Preferences (turned off all options in Writing
Aids, etc.)
- quit LO
- restarted LO
- created a new Writer document, went to Tools (without typing anything first),
LO crashed

Bottom line: The crashing problem has not been resolved with the latest macOS
update.

-- 
You are receiving this mail because:
You are the assignee for the bug.

[Libreoffice-bugs] [Bug 148051] Mac: Crashings for unkown reasons, despite reset user profile etc.

2022-04-04 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=148051

--- Comment #18 from Sam  ---
I have no permission to change this bug's state to ASSIGNED, but once it is
assigned, I can provide the assignee with loads of error reports (macOS
Monterey).

-- 
You are receiving this mail because:
You are the assignee for the bug.

[Libreoffice-bugs] [Bug 148051] Mac: Crashings for unkown reasons, despite reset user profile etc.

2022-04-03 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=148051

--- Comment #17 from Sam  ---
Although I'm using LO 7.2.6.2 again, crashes still occur, perhaps a bit less
frequently than with LO 7.3* but still much too often. I agree LibreOffice is
basically unusable on macOS Monterey.

I have saved all error reports over the past week or so and have amassed
already thirty of them (and counting). So I can provide them if anyone is
interested and unlike me knows how to interpret them.

Users of LibreOffice should be warned about upgrading to macOS Monterey. If I
had known about these compatibility issues before I certainly would not have
upgraded.

This is serious and I hope it can be fixed very soon.

-- 
You are receiving this mail because:
You are the assignee for the bug.

[Libreoffice-bugs] [Bug 148051] Mac: Crashings for unkown reasons, despite reset user profile etc.

2022-04-02 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=148051

--- Comment #16 from rtpb...@gmail.com ---
I have the exact same problem as SAM, and I have tried all his fixes as well
with no resolution, and though I cannot prove it, I am almost 100% sure that it
is related to the last 2 monterey updates, i have the latest and greatest in
the hopes that somehow that would help, but like I said, I think its the
opposite.

I can install any version of libreoffice and they all crash within minutes,
making the entire suite unusable, it crashes in calc and writer, essentially
all the time, at this point, I have to use something else, a shame, because I
have been using libreoffice for the past 3 years at least, though a few bugs
here and there, never something this serious... and I am concerned about the
corruption of all my files, as I have to force quit the app all the time.

-- 
You are receiving this mail because:
You are the assignee for the bug.

[Libreoffice-bugs] [Bug 148051] Mac: Crashings for unkown reasons, despite reset user profile etc.

2022-03-27 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=148051

--- Comment #15 from MarcS  ---
FWIW, I completely removed 7.2.6.2, found version 6.4.7.2 in the
/libreoffice/old/ archive (the last version before 7.0), installed it, and have
been running it for over 24 hours. Created a document, opened existing
documents, saved-as, etc. Have not made any changes in Preferences. Runs well,
zero issues.  MacOS Mojave, 10.14.6.

-- 
You are receiving this mail because:
You are the assignee for the bug.

[Libreoffice-bugs] [Bug 148051] Mac: Crashings for unkown reasons, despite reset user profile etc.

2022-03-26 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=148051

--- Comment #14 from MarcS  ---
(In reply to MarcS from comment #10)
> (In reply to Xisco Faulí from comment #9)
> > Anyone can confirm this issue ?
> 
> Yes, me, author of "duplicate" Bug 148145. Will try completely removing
> 7.2.5.2, and installing 7.2.6. Only thing I did not do up until now was to
> restart the computer after uninstall and after new install.

I uninstalled, rebooted, installed 7.2.6.2, opened the app, exited, rebooted,
opened the app, dragged a spreadsheet into the splash window, app hung and
crashed before the document loaded. Forced quit, opened in safe mode, crashed
immediately. Tried to open a new spreadsheet, crashed.

-- 
You are receiving this mail because:
You are the assignee for the bug.

[Libreoffice-bugs] [Bug 148051] Mac: Crashings for unkown reasons, despite reset user profile etc.

2022-03-26 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=148051

--- Comment #13 from Sam  ---
(In reply to Sam from comment #12)
> Working with LO 7.3.* has become nearly impossible, so I have uninstalled
> it. With version 7.2.6.2, random crashes happen less often, so it is at
> least possible to work.
> 
> Over the past 5 minutes or so LO 7.2.6.2 crashed 3 times – the first time
> after I opened the Find & Replace window, and the second and third time
> while restoring the file I had been working on. Only when I chose "discard"
> did LO start normally.
> 
> I'm now attaching these 3 crash reports. Would it be useful for developers
> if I continue attaching crash reports here, or is there another place to do
> that?

I can't see how to upload another crash report here.

-- 
You are receiving this mail because:
You are the assignee for the bug.

[Libreoffice-bugs] [Bug 148051] Mac: Crashings for unkown reasons, despite reset user profile etc.

2022-03-26 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=148051

--- Comment #12 from Sam  ---
Working with LO 7.3.* has become nearly impossible, so I have uninstalled it.
With version 7.2.6.2, random crashes happen less often, so it is at least
possible to work.

Over the past 5 minutes or so LO 7.2.6.2 crashed 3 times – the first time after
I opened the Find & Replace window, and the second and third time while
restoring the file I had been working on. Only when I chose "discard" did LO
start normally.

I'm now attaching these 3 crash reports. Would it be useful for developers if I
continue attaching crash reports here, or is there another place to do that?

-- 
You are receiving this mail because:
You are the assignee for the bug.

[Libreoffice-bugs] [Bug 148051] Mac: Crashings for unkown reasons, despite reset user profile etc.

2022-03-25 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=148051

Timur  changed:

   What|Removed |Added

   Priority|high|medium
Summary|Crashings for unkown|Mac: Crashings for unkown
   |reasons, despite reset user |reasons, despite reset user
   |profile etc.|profile etc.

-- 
You are receiving this mail because:
You are the assignee for the bug.