https://bugs.documentfoundation.org/show_bug.cgi?id=148453
Bug ID: 148453
Summary: LibreOffice crashes/hangs when Mac onscreen keyboard
is enabled
Product: LibreOffice
Version: 7.2.6.2 release
Hardware: x86-64 (AMD64)
OS: macOS (All)
Status: UNCONFIRMED
Severity: normal
Priority: medium
Component: Writer
Assignee: libreoffice-bugs@lists.freedesktop.org
Reporter: cre...@gmail.com
Description:
When I try to use LibreOffice with the Mac's onscreen keyboard enabled,
LibreOffice may run for a moment or two but soon (usually within a minute)
exhibits the Spinning Beach Ball of Death. Once in a while (maybe 10%) it will
give me a crash report, but it usually hangs and forces me to Force Quit the
application.
If I close the onscreen keyboard and relaunch LibreOffice, it will run
indefinitely, allowing me to edit, change fonts/styles, save/load documents,
everything I expect to be able to do but if I turn the onscreen keyboard back
on, LibreOffice hangs within less than a minute.
This happens consistently with the Writer module. I have not tried the other
modules (e.g. Calc).
Steps to Reproduce:
1. Make sure the onscreen keyboard is not enabled. (System Preferences ->
Accessibility -> Keyboard -> Viewer -> Enable Accessibility Keyboard (uncheck
the box and select "OK" if necessary)). Leave the Keyboard pane enabled.
2. Open LibreOffice.app and either create a new Writer document or open an
existing ODT document
3. Work on the document -- edit it, change fonts/styles, save it, access the
Help functions in the menu, etc. See "Expected Results"
4. Enable the onscreen keyboard by checking "Enable Accessibility Keyboard" in
the Keyboard panel
5. Work on the document from step 3. (You can also close LO after step 3 and
relaunch it after turning on the onscreen keyboard. The results are the same.)
You can use either the Mac's built-in keyboard or the onscreen keyboard. See
"Actual Results."
Actual Results:
The app freezes, showing the "Spinning Beach Ball of Death" anytime LibreOffice
is in focus and forcing me to Force Quit the program. In a few cases (maybe
10%) LO crashes and generates a crash report; I don't have any commonality as
to when it hangs and when it crashes.
Expected Results:
The app behaves normally, allowing you to create, load, edit and save
documents.
Reproducible: Always
User Profile Reset: Yes
Additional Info:
This happened after I deleted and reinstalled the app (several times) and IIRC
it happened in safe mode after I reset to factory defaults and started with a
new profile.
Version: 7.2.6.2 / LibreOffice Community
Build ID: b0ec3a565991f7569a5a7f5d24fed7f52653d754
CPU threads: 8; OS: Mac OS X 10.16; UI render: default; VCL: osx
Locale: en-US (en_US.UTF-8); UI: en-US
Calc: threaded
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