[Libreoffice-bugs] [Bug 149469] Install Windows 10 64 bit fails with version 7.3.3.2 with MSI error 1324 "The path Program Files contains an invalid character"

2023-01-04 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=149469

QA Administrators  changed:

   What|Removed |Added

 Resolution|--- |INSUFFICIENTDATA
 Status|NEEDINFO|RESOLVED

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[Libreoffice-bugs] [Bug 149469] Install Windows 10 64 bit fails with version 7.3.3.2 with MSI error 1324 "The path Program Files contains an invalid character"

2023-01-04 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=149469

--- Comment #5 from QA Administrators  ---
Dear Jim Willis,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp

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[Libreoffice-bugs] [Bug 149469] Install Windows 10 64 bit fails with version 7.3.3.2 with MSI error 1324 "The path Program Files contains an invalid character"

2022-12-04 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=149469

--- Comment #4 from QA Administrators  ---
Dear Jim Willis,

This bug has been in NEEDINFO status with no change for at least
6 months. Please provide the requested information as soon as
possible and mark the bug as UNCONFIRMED. Due to regular bug
tracker maintenance, if the bug is still in NEEDINFO status with
no change in 30 days the QA team will close the bug as INSUFFICIENTDATA
due to lack of needed information.

For more information about our NEEDINFO policy please read the
wiki located here:
https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO

If you have already provided the requested information, please
mark the bug as UNCONFIRMED so that the QA team knows that the
bug is ready to be confirmed.

Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

MassPing-NeedInfo-Ping

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[Libreoffice-bugs] [Bug 149469] Install Windows 10 64 bit fails with version 7.3.3.2 with MSI error 1324 "The path Program Files contains an invalid character"

2022-06-07 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=149469

--- Comment #3 from Mike Kaganski  ---
Please also check the other suggestions in the FAQ [1], especially the one
suggesting a repair tool from MS. The Windows Installer may return this error
in multiple situations, including invalid registry data [2][3] or renaming a
drive [4], and many other external causes.

[1]
https://wiki.documentfoundation.org/Faq/General/General_Installation_Issues_(Windows)
[2] https://support.microsoft.com/en-us/kb/292582
[3]
https://www.technipages.com/error-1324-the-folder-path-contains-an-invalid-character
[4] https://forum.openoffice.org/en/forum/viewtopic.php?t=862

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[Libreoffice-bugs] [Bug 149469] Install Windows 10 64 bit fails with version 7.3.3.2 with MSI error 1324 "The path Program Files contains an invalid character"

2022-06-06 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=149469

V Stuart Foote  changed:

   What|Removed |Added

 Status|UNCONFIRMED |NEEDINFO
Summary|It fails to install Windows |Install Windows 10 64 bit
   |10 64 bit version. (I need  |fails with version 7.3.3.2
   |to send a "screenshot" of   |with MSI error 1324 "The
   |the problem.)   |path Program Files contains
   ||an invalid character"
 Ever confirmed|0   |1
Version|3.3.3 release   |7.3.3.2 release
  Component|LibreOffice |Installation
 CC||mikekagan...@hotmail.com,
   ||vstuart.fo...@utsa.edu

--- Comment #2 from V Stuart Foote  ---
We'll assume you validated the HASH value for the installer.

So, any chance you can try another installation, but this time from the command
line and capture an installation log?

Command line would be:

"msiexec.exe /i LibreOffice_7.3.3.2_Win_x64.msi /L*V lo7332instLog.txt"

It will be a large file, ZIP it and attach (assuming it still errors).

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