[Libreoffice-bugs] [Bug 149751] Libreoffice freeze at first startup in Windows 10

2023-03-29 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=149751

QA Administrators  changed:

   What|Removed |Added

 Status|NEEDINFO|RESOLVED
 Resolution|--- |INSUFFICIENTDATA

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[Libreoffice-bugs] [Bug 149751] Libreoffice freeze at first startup in Windows 10

2023-03-29 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=149751

--- Comment #11 from QA Administrators  ---
Dear siapec,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp

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[Libreoffice-bugs] [Bug 149751] Libreoffice freeze at first startup in Windows 10

2023-02-26 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=149751

--- Comment #10 from QA Administrators  ---
Dear siapec,

This bug has been in NEEDINFO status with no change for at least
6 months. Please provide the requested information as soon as
possible and mark the bug as UNCONFIRMED. Due to regular bug
tracker maintenance, if the bug is still in NEEDINFO status with
no change in 30 days the QA team will close the bug as INSUFFICIENTDATA
due to lack of needed information.

For more information about our NEEDINFO policy please read the
wiki located here:
https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO

If you have already provided the requested information, please
mark the bug as UNCONFIRMED so that the QA team knows that the
bug is ready to be confirmed.

Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

MassPing-NeedInfo-Ping

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[Libreoffice-bugs] [Bug 149751] Libreoffice freeze at first startup in Windows 10

2022-08-30 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=149751

Timur  changed:

   What|Removed |Added

 Ever confirmed|0   |1
 Status|UNCONFIRMED |NEEDINFO

--- Comment #9 from Timur  ---
Gwen's issue is bug 149948, please write Comment 7 there. 

I set Needinfo for original reporter to find that or other specific cause.

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[Libreoffice-bugs] [Bug 149751] Libreoffice freeze at first startup in Windows 10

2022-08-30 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=149751

--- Comment #8 from GwenDragon  ---
No AV or other security tool running on my Windows 11. 

And i already did a complete LO profile reset.

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[Libreoffice-bugs] [Bug 149751] Libreoffice freeze at first startup in Windows 10

2022-08-30 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=149751

--- Comment #7 from GwenDragon  ---
For me seems to be related when The Bat! 10.1 32bit was started shortly after
Windows cols start and Windows user login.
I do not know if it is a Libreoffice issue or a The Bat! issue.

The Bat! 10.1 32bit:
https://www.ritlabs.com/download/the_bat/thebat_32_10-1.msi

0. Switch off Hibernation and Windows Quickstart, shutdown, switch off PC, wait
some minutes and start Windows again (all to have a real coldstart)
1. Login to your Windows 11 user
2. Start The Bat! 32bit 10.1.0.2 
3. Wait a few seconds until The Bat! UI has completed
4. Start LibreOffice by Windows > Search > Libreoffice
5. LibreOffice not visible
6. Checking in task manager shows 2 LibreOffice processes but no LibreOffice UI
7. Close The Bat!
8. Wait 1-2 seconds and Libreoffice starts and shows UI now
9. Close LibreOffice
10. Wait 1 minute
11. Start LibreOffice
12. LibreOffice starts without delay!!!

- Windows 11 21H2 x64 Build 22000.918
- The Bat! 10.1.0.2 32bit
- Libreoffice
  Version: 7.3.5.2 (x64) / LibreOffice Community
  Build ID: 184fe81b8c8c30d8b5082578aee2fed2ea847c01
  CPU threads: 4; OS: Windows 10.0 Build 22000; UI render: Skia/Vulkan; VCL:
win
  Locale: de-DE (de_DE); UI: de-DE
  Calc: CL

Sorry, I do not know which program has the issue, that why i ask at Ritlabs
support and here.

How to debug this freeze?

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[Libreoffice-bugs] [Bug 149751] Libreoffice freeze at first startup in Windows 10

2022-08-30 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=149751

--- Comment #6 from GwenDragon  ---
Can confirm this, freeze in animation image!
Had to kill in task manager.

Version: 7.3.5.2 (x64) / LibreOffice Community
Build ID: 184fe81b8c8c30d8b5082578aee2fed2ea847c01
CPU threads: 4; OS: Windows 10.0 Build 22000; UI render: Skia/Vulkan; VCL: win
Locale: de-DE (de_DE); UI: de-DE
Calc: CL

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[Libreoffice-bugs] [Bug 149751] Libreoffice freeze at first startup in Windows 10

2022-07-02 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=149751

Timur  changed:

   What|Removed |Added

   Severity|normal  |minor
   Priority|medium  |low
Summary|Libreoffice freeze at first |Libreoffice freeze at first
   |windows startup |startup in Windows 10

--- Comment #5 from Timur  ---
I decrease importance because this is not generally reproducible. 
You should try to find a cause yourself. 
May try to turn off anti-virus or firewall.

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